Germain Honda of Dublin
Full-Time Cashier/Receptionist
Dublin, OH
Full-time Monday through Saturday
$18 per hour to start
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As a Cashier/Receptionist, you will play a key role in providing excellent customer service and maintaining a professional image for the company.
Responsibilities:
Answer dealership phones, greet and receive customers
Direct customers to the correct department, notify the appropriate person
Work cooperatively with the sales/service and other internal teams
Assist in scheduling and confirming appointments
Help service customers with payment
Other duties as assigned
Qualifications:
Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional appearance and eager to improve on all aspects
Valid driver's license and clean driving record
Germain Offers:
Comprehensive Coverage & Health, Dental and Vision Insurance
401(k) Savings Plan with Employer Match
Paid Vacation/Company Holidays
Competitive Wage Plans
Ongoing Professional Development and Internal Promotions
Company Outings and Activities
Employee Discounts
Whether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.
For immediate consideration, visit us at
GermainCareers.com
.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$18 hourly Auto-Apply 60d+ ago
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Patient Services Representative I
Columbus Arthritis Center
Columbus, OH
Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork.
We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience.
What You'll Do
Greet and assist patients and visitors in a courteous, professional, and compassionate manner
Schedule and reschedule patient appointments accurately using the NextGen system
Facilitate patient flow by notifying clinical staff of patient arrivals
Verify patient demographics, registration forms, and insurance information
Collect patient payments, post transactions, and balance the cash drawer daily
Respond to patient questions and concerns with empathy and professionalism
Maintain patient privacy and confidentiality in compliance with HIPAA
Open and close the office and assist with front-desk operations as needed
Communicate effectively with providers and staff to ensure coordinated care
What We're Looking For
Strong attendance, punctuality, and reliability
Excellent customer service and communication skills
Professional demeanor with a positive, patient-centered attitude
Ability to multitask and remain calm in a fast-paced environment
Strong attention to detail and accuracy
Comfort using computers and electronic health records
Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day
Work Environment
Primarily front-desk and computer-based work
Extended periods of sitting or standing
Collaborative outpatient clinical setting
Why Join Columbus Arthritis Center
Stable, weekday schedule - no evenings or weekends
Supportive team environment
Opportunity to grow within a large, well-established specialty practice
Be part of a mission-driven organization focused on compassionate care
$28k-34k yearly est. 13d ago
Referral and Eligibility Coordinator
Lutheran Social Services of Central Ohio 4.0
Columbus, OH
8am-5pm/Full Time/up to $21 per hour Lutheran Social Services of Central Ohio is currently seeking a Referral and Eligibility Coordinator for Faith Mission Health Center in Columbus, Ohio. The ideal candidate will share Our Mission: Creating a better world by serving people in need.
What will I do as the Referral and Eligibility Coordinator with Lutheran Social Services?
* Perform insurance verification check one to two days prior to patient's appointments, contact patient when lapsed insurance or missing information.
* Assess patients for eligibility for Medicaid, Medicare and assist with the application process
* Responsible for educating and enrolling patients in the sliding fee scale program including application, agreement and income verification
* Provide individual patient support and develop rapport with clients Identify and address social barriers that inhibit access to health care, including but not limited to: transportation barriers, language barriers, literacy barriers, cognitive barriers, financial barriers
* Facilitate patient access to appropriate medical and specialty providers, treatment, and services identified in the Care Plan and meet with providers as needed to coordinate care.
* Enter referral information into the EMR system Keep track of patient referrals in the system and follow up with patient who have missed the specialty appointment.
* Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs.
* Complete progress notes in an electronic health record system.
* Collaborate with the Front Office team to coordinate meeting time with all new patients of LSS Health Center
* Attend relevant training courses/webinars and meetings as assigned.
* Perform other duties as assigned.
Requirements for the Referral and Eligibility Coordinator with Lutheran Social Services:
* High School degree, GED, or equivalent work experience required
* Experience in clinical or community resource setting preferred
* Proficiency with basic software (i.e. Word, Excel, Outlook, PowerPoint, etc.)
* Proficiency with electronic medical records system
* Knowledge of community services and resources
As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.
Benefits for Full-time positions* with Lutheran Social Services include:
* Health insurance with 4-plan options!
* Tuition Reimbursement Program
* 403(b) retirement plan with employer matched savings
* Dental and Vision insurance
* Medical and Childcare Flexible Spending (FSA)
* Health Savings Account
* PTO and 12 Paid Holidays
* Discount Marketplace
* Opportunity to make a positive impact on individuals & the community
* some part-time positions may be eligible for some benefits as well
ABOUT Lutheran Social Services:
We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.
Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.
$21 hourly 18d ago
Patient Service Representative
Quantum Health 4.7
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for February 2026+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
$18 hourly Auto-Apply 3h ago
Medical Receptionist - Patient Experience Specialist
Sono Bello 3.9
Columbus, OH
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Key Responsibilities:
Customer Service/Administration
Greet all patients, and offer beverage
Check patients in and make sure schedule reflects appointment status
Check patients out and schedule next appointment
Maintain accountability for the schedule book
Introduce visitors to the appropriate personnel that will assist with their concerns
Conduct confirmation calls for appointments
Pull next day's patient charts and organize per scheduled appointment time
Prepare new patient charts
Maintain inventory of all front office supplies
Check email and forward to the appropriate staff member
Organize and maintain file system
Keep Font Desk and Lobby area clean
Billing
Process payments
Print daily close out reports on scheduling system and review for accuracy.
Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use of the telephone, computer and other related instruments or devices
Vision and hearing acuity
Standing and walking for periods of time
Ability to lift up to 25 pounds
Key Skills/Qualifications:
Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to add, subtract, multiply and divide
Ability to carry out instructions furnished in written, oral, or diagram form
Ability to problem solve'
#LI-AH1
Compensation Range
$15.75 - $18.90 USD
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.
For applicants located in CA: link
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
* LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
* Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
* Paid Time Off & Holidays: Recharge and take care of yourself
* 401K with Company Match: Plan for your future
* Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
* Professional Growth: Leadership opportunities & professional development
Key Responsibilities:
* Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
* Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
* Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
* Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
* Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
* Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
* and patient result trackers.
* Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
Required Qualifications:
* Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
* Experience: 1+ year of experience in a medical office or healthcare setting preferred
* Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
* Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
* Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
* Team Player: A proactive, friendly, and patient-focused approach to service
At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!
$30k-35k yearly est. 1d ago
Scheduling Coordinator
Visiting Angels 4.4
Columbus, OH
Scheduling Coordinator - Senior Home Care
Position Type: Full-Time, in person
Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO
The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments.
Key Responsibilities
1. Scheduling & Coordination
Develop, maintain, and update caregiver schedules to ensure all client needs are met.
Match caregivers with clients based on skills, experience, location, and client preferences.
Ensure continuity of care by minimizing changes in caregiver assignments whenever possible.
Adjust schedules promptly in response to call-offs, client changes, or emergencies.
Track caregiver availability, preferences, and restrictions in scheduling software.
2. Communication & Support
Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes.
Communicate promptly with clients and families regarding any changes in caregiver schedules.
Provide professional, courteous, and compassionate customer service to clients, families, and staff.
Collaborate closely with the team to ensure client care plans are fully supported.
3. Documentation & Compliance
Maintain accurate and up-to-date schedules in agency systems.
Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments.
Document caregiver call-offs, tardiness, or availability changes for performance records.
Assist with timesheet and payroll verification by confirming shifts worked.
4. Team Support
Work closely with recruiters and HR to understand caregiver staffing levels and availability.
Provide feedback to management regarding caregiver performance or recurring scheduling issues.
Participate in after-hours or on-call scheduling rotation, if required.
Qualifications
Experience:
Previous experience in scheduling, staffing coordination, or office administration preferred.
Experience in home care, healthcare, or senior services strongly preferred.
Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills (both verbal and written).
Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications.
Ability to remain calm under pressure and resolve scheduling conflicts quickly.
Compassionate, patient, and professional demeanor when working with seniors and caregivers.
Working Conditions
Standard office environment with frequent phone and computer use.
May require participation in after-hours on-call scheduling rotation.
Fast-paced environment requiring quick decision-making and adaptability.
Remote days are available.
Why Join Visiting Angels?
At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
$52k-58k yearly Auto-Apply 60d+ ago
Patient Coordinator
Dermafix Spa
Columbus, OH
Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
$28k-39k yearly est. Auto-Apply 60d+ ago
Patient Service Representative
Rocking Horse Community Health Center 3.1
Springfield, OH
We are seeking a Patient Service Representative to join our team!
Rocking Horse Community Health Center (RHCHC) is a Federally Qualified Health Center (FQHC) that provides healthcare services to the Clark and Madison County communities.
The organization is looking for an individual to join our school-based health care team. Patient Service Representatives are responsible for providing support for the daily activities of the medical office including filing, phone coverage, appointment scheduling, patient registration and referrals. Bi-lingual language abilities are a plus. You will enjoy the benefit of a 36-hour work week working with a great team of other business office staff at the Rocking Horse!
This opportunity has a generous compensation package. You will be offered Medical, Dental & Vision benefits, Company Paid Life, LTD insurance, and the potential to earn and accrue up to 4 weeks of PTO per year along with 10 paid holidays.
The clinic located at Springfield High School is located minutes from downtown Springfield, which offers a wonderful variety of locally owned & operated eateries, bakeries & coffee shops. Springfield is centrally located between Dayton & Columbus which offers a high quality of life, low cost of living in Southwestern Ohio. Clark County has excellent school systems and is home to Clark State College and Wittenberg University.
To apply and learn more about our mission driven organization, please visit our website @ *************************** All inquiries are confidential.
Position Info:
Position Title: Patient Service Representative
Primary Service Center: Springfield, Ohio (School based position is located at Springfield High School)
FLSA Status: Non-Exempt - Hourly position
Work Hours: Full-time position
Education Requirements:
High school diploma or (GED) is required.
Willingness to learn necessary types of computer applications including electronic health record system.
Ability to work in a team environment and maintain good working relationships with co-workers and patients.
Ability to work under pressure in a fast-paced environment is required.
Previous experience in a patient care setting and medical terminology is preferred.
Qualifications
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Education and or Experience: High School diploma or general education degree (GED); or one to three months' related experience and or training; or equivalent combination of education and experience.
2. Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence using accurate spelling and grammar. Ability to effectively present information in one -on -one and small group situations to customers, clients, and other employees of the organization.
3. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
4. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables in a variety of work situations.
5. Computer Skills: To perform this job successfully, an individual must be proficient in general use of Database software and Word processing software and typing ability; and have the ability to learn and proficiently use additional computer programs.
6. Certificates, Licenses, Registration: A current driver's license and an acceptable driving record is required. An individual who poses a direct threat to the health and safety of himself/herself or others in the workplace will be deemed not qualified for this position.
7. Other Skills and Abilities: The duties of this position are performed within the mission, vision, and values as defined by the Board of Directors. Must demonstrate an understanding of the role of Federally Qualified Health Centers as a safety net for all Primary Care Medical Home persons without regard for their ability to pay for services; appreciate patient-centered care in a medical home; and be committed to quality, comprehensive services through a team approach (excellent interpersonal communication and organizational skills are also necessary).
8. Confidentiality: Staff is required to understand the privacy policies and procedures. Patient Health Information (PHI) is confidential, only the minimal amount of PHI necessary to accomplish the internal purpose is to be shared or released by staff. Only PHI relevant to job duties may be accessed.
9. Adaptability: Ability to keep receptive to change and new ideas for improvement of work processes. Ability to consistently follow instructions, both verbal and written, as well as established policies and procedures.
10. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel and talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and or move up to 25-30 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
11. Customer Service Skills: Excellent interpersonal communication skills, treating all patients and coworkers with respect, courtesy and dignity. Focus on treating people from all walks of life.
12. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position involves regular interaction with patients and other members of the general public. In working directly with the general public patient population, regular exposure to various fragrances, including but not limited to perfumes, colognes, toiletries, cosmetics, air fresheners, and natural bodily odors will occur. The noise level in the work environment is usually moderate. Occasional exposure to blood, body fluids, or tissues, may occur. Schedule is dependent upon organization and patient needs, and may include evenings and weekends. May be sent home if demand is low, or be requested to work overtime when demand is high.
$27k-31k yearly est. 19d ago
Medical Patient Services Representative
Columbus Oncology & Hematology
Westerville, OH
Job Description
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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it GrVMCC38
$28k-34k yearly est. 4d ago
Patient Service Representative- Ancillary Services
Central Ohio Primary Care-Employees 4.7
Westerville, OH
Job Description
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations.
Monday-7:30am-4:30pm, Tuesday-8:45am-6:00pm, Wednesday-8:45am-6:00pm, Thursday-7:30am-4:30pm, Friday-9:30am-3:00pm at Westerville location; hours may vary if floating to other locations.
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Required: Valid Driver License and reliable transportation
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Scheduling Specialist- Cardiovascular & Thoracic Surgeons
Job Summary:
Coordinates and schedules patient testing or procedures, including interacting with physician offices, other health care providers and staff in departments that provide services to ensure patients are scheduled as soon as possible. Obtains scheduling orders, instructs patients, and enters data into the hospital computer system. Gathers, updates, and maintains daily records of scheduled patients. Demonstrates knowledge of provider and non-provider payers and communicates to patient, physician, precertification, and other appropriate departments. Maintains statistical data for department supervisor as requested to determine scheduling volume, patient types, and number procedures.
Essential Functions:
* Gathers and interprets relatively complex patient data from physician offices and/or patient daily to enable scheduling of testing, surgical procedures, and pre-certification when required. May be responsible for pre-registration of self-scheduled patients.
* Provides physician office staff and/or patient with hospital approved instructions regarding test preparation. Answers questions pertaining to testing, scheduling, and testing preparation. Refers patient to specialty area staff instructions, which are outside of the ordinary.
* Enters patient scheduling information into computer, updates patient demographic and insurance information and provides pre-registration forms which include testing information for registering the patient prior to testing.
* Used as a resource in resolving testing/ procedures discrepancies and is used as a resource in finding solutions to problems with patient testing and scheduling. Obtains approval from department designed contract and/or supervisor for non-routine appointment scheduling.
* Checks for medical necessity for patients at time of scheduling.
* Works with departments to schedule stat patients. Coordinates scheduling with multiple facilities or departments to ensure outpatients are scheduled as soon as possible.
* Compiles and prepares statistical data as requested.
* Responsible for performing all other duties, such as filing, photocopying, and relaying data as assigned.
* Promotes strong customer focus and handles all calls with professionalism.
*
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High school diploma or equivalent (required)
Associate degree in business, Healthcare, or related field (preferred)
Combination of post-secondary education and experience in lieu of degree will be considered.
Licensure/Certification:
None
Experience:
Experience with data entry (preferred)
Typing (45-50) WPM (preferred)
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH Cardiovascular Thoracic Surgery
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$27k-31k yearly est. Auto-Apply 24d ago
Patient Representative, Jerome Medical Center - Part Time, 1st Shift (Includes every third weekend rotation).
Memorial Hospital Union County 4.5
Marysville, OH
We are looking for a Patient Representative to join our collaborative team at Memorial Health! What you'll do: * Greets patients and visitors upon entry to the facility, provides excellent patient experiences. * Completes patient registrations, collecting patient demographic, guarantor, and financial information in person and via telephone.
* Validates patient insurance coverage(s) via real-time eligibility and various tools.
* Requests payment for determined co-payments and prior balances, manages the cash drawer.
* Collects copies of patient photo id and insurance card(s) and scans to the EMR system.
* Explains patient forms and requests signatures.
* Encourages patient MyChart activation.
* Initiates interpreter services for patients with a preferred language other than English.
* Completes downtime procedures as outlined by departmental policy, assists with downtime recovery.
* Reviews quality of work and performs self-audits, assists with the management of several EMR work queues to support a smooth claims process.
* Performs other duties as required or assigned.
Requirements
Completion of high school education or equivalent; proficient in Windows, Outlook, Word, and Excel; must possess excellent customer service skills and telecommunications experience; requires background in Patient Access with a general understanding of the role that Patient Access has on the hospital Revenue Cycle; Associate degree or equivalent combination of education/experience and medical terminology is preferred.
Attains American Heart Association's BLS certification within first thirty (30) days of employment, maintains continuous certification. Attends Behavioral Health De-escalation Training Class (within six months of hire)
Shift
1p-5p Monday - Friday, Every third weekend rotation
Hours
40 (Every two weeks)
Time Off
* Vacation
* Sick Leave
* 11 Paid Holidays
* Personal Day
Retirement
* Ohio Public Employee Retirement System
* Deferred Compensation
Other
* Tuition Reimbursement
* Kidzlink Daycare Center
* Employee Recognition
* Free Parking
* Wellness Center
* Competitive Salaries
* Community/Family Atmosphere
We look forward to seeing your application!
It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at ************.
$28k-32k yearly est. 47d ago
Patient Coordinator
Aspen Dental Management 4.0
Lancaster, OH
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $14 - $16 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$14-16 hourly Auto-Apply 60d+ ago
Medical Receptionist - Patient Experience Specialist
Sono Bello 3.9
Columbus, OH
Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.
* No work on Holidays or night shifts so you can have a normal/regular life balance
* Work in "happy medicine"; treating patients who are excited about improving their lives
* An opportunity to work in the growing fast paced world of aesthetics
* A small practice feel, with big company support
Key Responsibilities:
* Customer Service/Administration
* Greet all patients, and offer beverage
* Check patients in and make sure schedule reflects appointment status
* Check patients out and schedule next appointment
* Maintain accountability for the schedule book
* Introduce visitors to the appropriate personnel that will assist with their concerns
* Conduct confirmation calls for appointments
* Pull next day's patient charts and organize per scheduled appointment time
* Prepare new patient charts
* Maintain inventory of all front office supplies
* Check email and forward to the appropriate staff member
* Organize and maintain file system
* Keep Font Desk and Lobby area clean
* Billing
* Process payments
* Print daily close out reports on scheduling system and review for accuracy.
* Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Use of the telephone, computer and other related instruments or devices
* Vision and hearing acuity
* Standing and walking for periods of time
* Ability to lift up to 25 pounds
Key Skills/Qualifications:
* Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of the organization
* Ability to add, subtract, multiply and divide
* Ability to carry out instructions furnished in written, oral, or diagram form
* Ability to problem solve'
#LI-AH1
Compensation Range
$15.75-$18.90 USD
Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.
For applicants located in CA: link
$15.8-18.9 hourly Auto-Apply 7d ago
Medical Patient Services Representative
Columbus Oncology & Hematology
Westerville, OH
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$28k-34k yearly est. Auto-Apply 60d+ ago
Patient Service Representative- Westerville Radiology
Central Ohio Primary Care 4.7
Westerville, OH
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday-Thursday - 11:00am-8:00pm, Friday - 9:00am-5:30pm
Westerville, OH
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Required: Valid Driver License and reliable transportation
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
$28k-32k yearly est. 10d ago
Patient Service Representative - Springfield Women's Health - Medical Office
Mercy Health 4.4
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
* Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
* Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
* Ability to answer internal and external calls in a friendly and helpful manner
* Must possess the ability to troubleshoot and resolve problems promptly
* Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
* Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
* Other duties as assigned
Education:
* High School Degree or GED
Experience:
* Prior experience in the healthcare field or a related area is preferred but not required
* Knowledge of medical terminology preferred but not required
* Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
* Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
* Engage with staff and patients in a professional manner
* Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$29k-32k yearly est. Auto-Apply 4d ago
Patient Coordinator
Aspen Dental 4.0
Lancaster, OH
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
**Job Type:** Full Time
**Salary:** $14 - $16 / hour
**At Aspen Dental, we put** **You First. We** **offer:**
+ A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
+ Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
+ A fun and supportive culture that encourages collaboration and innovation
+ Free Continuous Learning through TAG U
**How You'll Make** **a Difference**
As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
+ Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
+ Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
+ Balance nightly deposits and credit card processing
+ Additional tasks as assigned by the Manager
**Preferred Qualifications**
+ High school diploma or equivalent
+ Strong communication and interpersonal skills with an ethical mindset
+ High regard for time management
+ Organized and detail oriented
_Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._
_*May vary by independently owned and operated Aspen Dental locations._
_ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
$14-16 hourly 60d+ ago
Patient Service Representative- Ancillary Services
Central Ohio Primary Care 4.7
Westerville, OH
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Primarily works at Westerville with potential to cover at Columbus and Reynoldsburg locations.
Monday-7:30am-4:30pm, Tuesday-8:45am-6:00pm, Wednesday-8:45am-6:00pm, Thursday-7:30am-4:30pm, Friday-9:30am-3:00pm at Westerville location; hours may vary if floating to other locations.
Essential Duties and Responsibilities:
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Collect copays, deductibles and/or outstanding balances.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
Referrals
EPIC Duties
Qualifications:
Experience, Education, Licensures & Certifications
Preferred: 1 year of administrative experience in a healthcare related setting
Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience
Required: Valid Driver License and reliable transportation
Knowledge, Skills & Abilities
Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
Strong organizational and written communication skills;
Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
Ability to work independently and in a team environment; and able to lead by example;
Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)