Medical scheduler resume examples from 2025

Land interviews using Zippia's AI-powered resume builder.

Create my resume See all templates

Updated March 26, 2025

6 min read

All resume examples

Medical scheduler resume

Susan Hunter

(620) 555-3993 | shunter@example.com

Kenner, LA | 48764 W. Elm Ln. - 29734

Work experience

2018 - Present
Medical Scheduler, New South Restaurant Group - Kenner, LA
- Provide guidance and/ or assistance to Patient Care Specialist during escalated situations.
- Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Collaborated with physicians, patients, insurance companies, pharmaceutical manufactures and funding organizations.
- Contacted insurance companies to verify insurance coverage, amount of coverage, existing rules and regulations pertaining to a patients policy.
- Perform routine administrative functions such as scheduling appointments, making call backs to clients to remind them of upcoming appointments.
- Ensured patient confidentiality following guidelines required by HIPPA.
2016 - 2018
Medical Office Administrator, D-R SERVICES - Kenner, LA
- Make appointments for patients * Filing medical records * Signing in and greeting patients
- Scheduled Appointments ?Data entry ?Translate ?Handled multiple phone lines ?Filing/ Faxing medical records
- Assist patients with ADLs, perform phlebotomy and EKG's, obtain vital signs, and enter physician orders into database.
- Created (with help of IT) Patient Access site on hospital intranet Changed/wrote departmental policies as needed.
2014 - 2016
Team Assistant, American Red Cross - Charlotte, NC
- Manage work schedule independently with little or no supervision with high volume with minimal errors.
- Frequent communication with landlords to resolve lease payment issues including triple net reconciliations, CPI adjustments, etc.
- Coordinated daily operations and evaluate administrative procedures to ensure accurate, efficient, and total quality management.
- Use Automatic proxy configuration URL Automatic configuration script to allow physical desktop access to external internet.

Skills

Customer Service
Computer Software
Communication
Insurance Companies
Emergency
Chcs
Travel Arrangements
Patient Check
Medical Records
Usar

Education

Associate's Degree, Health Care Administration (2012 - 2014)
Baker College
Washington,

Medical scheduler resume

Joseph Brown

(700) 555-8799 | jbrown@example.com

Rockville, MD | 57074 S. Second Ave. - 94675

Work experience

2020 - Present
Medical Scheduler, Kaiser Permanente - Rockville, MD
- Supervised and assisted Nursing staff with patient care, vitals, pharmacology, and infection control.
2015 - 2020
Medical Office Technician, McDonald's - Hughesville, PA
- Organized student files and added information in the computer system.
- Front & back office support Vital signs Answered multi-line telephone Prepare exam areas Patient appointment scheduling Minor surgery assistance
- Configure EMR (Electronic Medical Records) settings in MDLAND website for doctor and managing scanned PDF files from scanner.
- Assist residents in case of emergency, and call 911 if resident needs greater assistance out of scope.
- Enter ICD-9 CM, CPT, or HCPCS codes on super bills for additional diagnoses listed by physician.
2014 - 2015
Front Office Specialist, D-R SERVICES - Hughesville, PA
- Facilitated communication between Spanish-speaking patients and the doctors with translation assistance.
- Answered incoming calls and patient call back to deliver excellent communication.
- Work monthly A/R reports for multiple insurance companies.

Skills

Scheduling Appointments
Patient Care
PAP Smears
Patient Examinations
Front Office
MRI
Insurance Companies
Business Office
Telephone Lines
Customer Service

Education

Bachelor's Degree, Health Care Administration (2006 - 2009)
Concorde Career College
Memphis,

Medical scheduler resume

Angela Jones

(680) 555-6226 | ajones@example.com

Grand Rapids, MI | 86912 N. First Ln. - 42530

Work experience

2019 - Present
Medical Scheduler, Pro-Care - Grand Rapids, MI
- Coordinate patient care services and appointments in accordance with VHA national scheduling guidelines.
- Assisted in the maintenance of electronic medical records.
- Called various insurance companies to verify patient's eligibility, benefits and obtain authorization/ precertification if needed.
- Entered patient-specific data on electronic medical records.
- Record new patient demographics into NextGen database software.
- Scan and imports medical records.Manages doctors schedules.
2014 - 2019
Medical Billing, Receptionist, Medical case management - Grand Rapids, MI
- Acted as a liaison between insurance companies ensuring prompt and accurate payments were made according to existing contracts.
- Entered surgical procedures and diagnosis using ICD-9 CM and CPT codes into inpatient records.
- Maintain medical records, technical library, or correspondence files.
- Make payment arrangements and answer incoming patient calls Work with attorneys/ medical records and invoices
2012 - 2014
Registrar, Florida Hospital Ctr - Orlando, FL
- Maintained the utmost in patient privacy and well versed in the HIPPA laws.
- Verified benefits, obtained demographics, collected copays and deductibles for all emergency room patients and outpatient services.
- Registered Emergency patients with in 90 seconds of patient arrival.

Skills

Special Projects
Healthcare
Insurance Companies
Emergency Room Patients
Hipaa
Computer System
Office Supplies
Insurance Cards
Medical Records
Scheduling Appointments

Education

Master's Degree, Medical Assisting Services (2011 - 2012)
Tyler Junior College
Tyler,
Bachelor's Degree, Nursing Assistants (2008 - 2011)
Tyler Junior College
Tyler,

Medical scheduler resume

Janet Cunningham

(580) 555-5197 | jcunningham@example.com

New York, NY | 32540 E. Maple St. - 37609

Work experience

2020 - Present
Medical Scheduler, Henrich Carter F MD - New York, NY
- Answered and/or directed telephone calls.
- Obtain insurance; verification and procedure approval by contacting insurance companies.
- Interacted with patients, pharmacies, specialists and hospitals to expedite patient care Records maintenance and insurance claims processing
- Performed day-to-day scheduling of medical procedures for St. Ritas Hospital Precertification through insurance companies of medical procedures
- Trained technicians on use of electronic medical records system and database maintenance.
2016 - 2020
Medical Coding Technician, Lincoln College of New England - Southington, CT
- Billed directly from medical records, operative reports, and hospital cards.
- Maintained and destroyed all confidential information in accordance with HIPPA.
- Perform inpatient, outpatient, observation, emergency, and procedural coding for a Level II Trauma Center.
- Experience with various specialties, both Professional and facility.
2014 - 2016
Admissions Specialist, Lincoln College of New England - Southington, CT
- Interviewed candidates utilizing admissions processes, counseled candidates and maintained student information through enrollment process.
- Maintain tracking of communication on Banner or CRM.
- Created tools to document, organize and track all aspects of the admissions process resulting in increased efficiency in department operations.

Skills

Medical Records
Customer Service
Clinical Documentation
HCC
Community Agencies
Patient Accounts
Scheduling Appointments
Insurance Companies
Community Resources
Admissions Process

Education

Master's Degree, English (2013 - 2014)
New York University
New York,
Bachelor's Degree, English (2010 - 2013)
New York University
New York,

Medical scheduler resume

Ashley Cruz

(540) 555-5243 | acruz@example.com

New York, NY | 38001 N. Park St. - 49817

Work experience

2018 - Present
Medical Scheduler, The Brooklyn Hospital Center - New York, NY
- Scan medical and legal documents into patient Electronic Medical Records.
- Managed accounts receivable by collecting from insurance companies and patients.
- Contacted insurance companies for patient benefits and authorization approval for patient care.
- Ordered appropriate equipment for each surgery as well as contact insurance companies for authorizations; handle and file patient records.
- Enter Incident Reports and Audit information done on RN, LPN, SW, HHA -regarding patient care and files.
- Position requires medical office knowledge and the ability to input data accurately into computer system.
2008 - 2018
Medical Records Receptionist, Henrich Carter F MD - New York, NY
- Maintain referring physician file on computer system.
- Contacted insurance companies on outstanding dental claims and submit pretreat estimates.
- Page all emergency codes through our in house paging systems as well as over head paging.
- Received and processed medical records requests.
2006 - 2008
Medical Receptionist, Gerald R. Ford International Airport - East Grand Rapids, MI
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Screened telephone calls and inquiries and directed them as appropriate.
- Scheduled diagnostic tests when medically needed and specialized appointments for patients at hospitals and other Scheduled surgical procedures for patients.

Skills

Patient Referrals
Medical Records
Scheduling System
Front Office
Front Desk Area
Patient Care
Patient Confidentiality
P6
Appointment Setting
Emergency

Education

Some College Courses, Health Care Administration (2006 - 2006)
Davenport University
East Grand Rapids,

How to write a medical scheduler resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in medical scheduler-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These four steps should give you a strong elevator pitch and land you some medical scheduler interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some medical scheduler interviews.

Here are example skills to include in your “Area of Expertise” on a medical scheduler resume:

Patients
Customer Service
Medical Terminology
EMR
Data Entry
Insurance Verification
Patient Care
Phone Calls
Triage
Scheduling Patient Appointments

HIPAA
Patient Demographics
Outbound Calls
MRI
Inbound Calls
Computer System
Home Health
Office Equipment
Compassion
Physician Orders

Insurance Eligibility
Patient Charts
Medical Appointments
Medical Procedures
Patient Data
Hippa
Medicaid
Patient Service
Patient Inquiries
Front Desk Operations

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the medical scheduler.

How to write medical scheduler experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great medical scheduler resumes:

Work history example #1

Medical Office Assistant

Kaiser Permanente

Performed streptococcus group A, mononucleosis, HCG, urinalysis, and flu tests.
Processed documents going to scanning for Downgrades, Student Certification, HIPAA consideration, assisted with Regional tasks for Colorado.
Assisted patients to exam rooms, took vitals and chief complaint, assisted physician, administered EKGs and other tests.
Entered patient information in LIS/EMR computer systems.
Served customers with medical release of information requests complying with all HIPPA guidelines and ensuring patient confidentiality.

Work history example #2

Appointment Clerk

nTelos

Advised retirees, veterans and dependents on Tricare, and other options of medical care.
Provided confidentiality, privacy and practiced the HIPPA standards for all patient documentations.
Washed restrooms and ensured that all windows and doors were wiped clean.
Streamlined the paperwork to better impact the daily needs of office procedures.
Evacuated vehicles to AC First direct support maintenance via telecommunications.

Work history example #3

Medical Scheduler

PEDIATRIC ASSOCIATES

Documented patient symptoms medical histories and current medications into EHR system.
Retrieved the required insurance information and forwarded it to pre-certification with the required CPT/ICD-9 codes.
Obtained proficiency in EHR documentation and chart management.
Posted billing charges and co pays for services rendered with accurate CPT, ICD 9, and Modifiers.
Entered and updated patients' demographics using the Medisoft system.

Work history example #4

Insurance Verification Representative

Health Net

Gathered information on different health care providers for continuing or new enrollment Updated healthcare provider information.
Converted narrative visit notes to ICD-9, CPT and HCPCS codes.
Monitored outgoing and incoming Electronic File Transfer Jobs to ensure files are received and sent timely to CMS.
Handled office functions such as incoming calls, patient check-ins/check-outs, demographic data entry, insurance verification and some accounting.
Facilitated meetings and Shared Governance to improve ways of boosting employee morale and patient care.

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Associate's Degree in health care administration

Baker College, Washington, MI

2012 - 2014

Bachelor's Degree in health care administration

Concorde Career College, Memphis, TN

2006 - 2009

Highlight your medical scheduler certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your medical scheduler resume:

Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Certified Clinical Medical Assistant (NHA)
Certified Medical Office Manager (CMOM)
Patient Care Technician
Nationally Certified Medical Office Assistant (NCMOA)

Updated March 26, 2025

Browse office and administrative jobs