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What is a medical service representative and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a medical service representative. For example, did you know that they make an average of $12.01 an hour? That's $24,977 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.
ScoreMedical Service RepresentativeUS Average
Salary
2.0

Avg. Salary $24,977

Avg. Salary $59,228

Stability level
8.3

Growth rate -4%

Growth rate 0.3%

Diversity
9.1
Race

American Indian and Alaska Native 0.61%

Asian 7.87%

Black or African American 10.96%

Hispanic or Latino 18.10%

Unknown 4.91%

White 57.55%

Gender

female 71.46%

male 28.54%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress level
8.3

Stress level is high

7.1 - high

Complexity level
7.6

Complexity level is challenging

7 - challenging

Work life balance
6.5

Work life balance is good

6.4 - fair

Medical service representative career paths

Key steps to become a medical service representative

  1. Explore medical service representative education requirements

    Most common medical service representative degrees

    Bachelor's

    44.1 %

    Associate

    27.8 %

    High School Diploma

    11.4 %
  2. Start to develop specific medical service representative skills

    SkillsPercentages
    Patients28.02%
    Insurance Eligibility8.43%
    HIPAA8.31%
    Medicaid7.36%
    Medical Terminology6.41%
  3. Complete relevant medical service representative training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New medical service representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a medical service representative based on U.S. Bureau of Labor Statistics data and data from real medical service representative resumes.
  4. Research medical service representative duties and responsibilities

    • Coach, evaluate and performance manage MSRs to ensure timely and accurate service to clients.
    • Review and resolve NCCI and medical necessity edits in compliance with CMS, CPT, ICD-10 and ICD-9 guidelines.
    • Utilize ICD-9-CM and CPT coding principles in the assignment and sequencing of diagnostic and procedure billing codes.
    • Follow strict medical guidelines and HIPAA patient confidentiality regulations.
  5. Prepare your medical service representative resume

    When your background is strong enough, you can start writing your medical service representative resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a medical service representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable medical service representative resume templates

    Build a professional medical service representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your medical service representative resume.
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
    Medical Service Representative Resume
  6. Apply for medical service representative jobs

    Now it's time to start searching for a medical service representative job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first medical service representative job

Zippi

Are you a medical service representative?

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Average medical service representative salary

The average medical service representative salary in the United States is $24,977 per year or $12 per hour. Medical service representative salaries range between $19,000 and $32,000 per year.

Average medical service representative salary
$24,977 Yearly
$12.01 hourly

What am I worth?

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How do medical service representatives rate their job?

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Medical service representative reviews

profile
A zippia user wrote a review on Nov 2019
Cons

Sitting for long periods


profile
A zippia user wrote a review on Jul 2019
Cons

Non caring employer's , standing on my feet all day, working weekends, low pay


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A zippia user wrote a review on Mar 2019
Pros

Learn new job skills and meet people

Cons

Sometimes hours are long and pay is not good to start out


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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