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Become A Medical Service Technician

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Working As A Medical Service Technician

  • Getting Information
  • Processing Information
  • Documenting/Recording Information
  • Interacting With Computers
  • Organizing, Planning, and Prioritizing Work
  • Mostly Sitting

  • Repetitive

  • $39,000

    Average Salary

What Does A Medical Service Technician Do

Medical records and health information technicians, commonly referred to as health information technicians, organize and manage health information data by ensuring that it maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories.

Duties

Health information technicians typically do the following:

  • Review patients’ records for timeliness, completeness, accuracy, and appropriateness of data
  • Organize and maintain data for clinical databases and registries
  • Track patient outcomes for quality assessment
  • Use classification software to assign clinical codes for reimbursement and data analysis 
  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Maintain confidentiality of patients’ records

Health information technicians document patients’ health information, including their medical history, symptoms, examination and test results, treatments, and other information about healthcare services that are provided to patients. Their duties vary by employer and by the size of the facility in which they work.

Although health information technicians do not provide direct patient care, they work regularly with registered nurses and other healthcare professionals. They meet with these workers to clarify diagnoses or to get additional information to make sure that records are complete and accurate.

The increasing adaptation and use of electronic health records (EHRs) will continue to change the job responsibilities of health information technicians. Technicians will need to be familiar with, or be able to learn, EHR computer software, follow EHR security and privacy practices, and analyze electronic data to improve healthcare information, as more healthcare providers and hospitals adopt EHR systems.

Health information technicians can specialize in many aspects of health information. Some work as medical coders, sometimes called coding specialists, or as cancer registrars.

Medical coders typically do the following:

  • Review patient information for preexisting conditions, such as diabetes
  • Assign appropriate diagnoses and procedure codes for patient care, population health statistics, and billing purposes
  • Work as a liaison between the health clinician and billing offices

Cancer registrars typically do the following:

  • Review patients’ records and pathology reports to verify completeness and accuracy
  • Assign classification codes to represent the diagnosis and treatment of cancers and benign tumors
  • Conduct annual followups to track treatment, survival, and recovery
  • Compile and analyze cancer patient information for research purposes
  • Maintain facility, regional, and national databases of cancer patients

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How To Become A Medical Service Technician

Health information technicians typically need a postsecondary certificate to enter the occupation, although some may need an associate’s degree. Certification is often required.

Education

Postsecondary certificate and associate’s degree programs in health information technology typically include courses in medical terminology, anatomy and physiology, health data requirements and standards, classification and coding systems, healthcare reimbursement methods, healthcare statistics, and computer systems. Applicants to health information technology programs may increase their chances of admission by taking high school courses in health, computer science, math, and biology.

A high school diploma or equivalent and previous experience in a healthcare setting are enough to qualify for some positions, but most jobs for health information technicians require postsecondary education.

Important Qualities

Analytical skills. Health information technicians must be able to understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records.

Detail oriented. Health information technicians must be accurate when recording and coding patient information.

Integrity. Health information technicians work with patient data that are required, by law, to be kept confidential. They must exercise caution and a strong sense of ethics when working with this information in order to protect patient confidentiality.

Interpersonal skills. Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel.

Technical skills. Health information technicians must be able to use coding and classification software and the electronic health record (EHR) system that their healthcare organization or physician practice has adopted.

Licenses, Certifications, and Registrations

Most employers prefer to hire health information technicians who have certification, or they may expect applicants to earn certification shortly after being hired. A health information technician can earn certification from several organizations. Certifications include the Registered Health Information Technician (RHIT) and the Certified Tumor Registrar (CTR), among others.

Some organizations base certification on passing an exam. Others require graduation from an accredited program. Many coding certifications also require coding experience in a work setting. Once certified, technicians typically must renew their certification regularly and take continuing education courses.

A few states and facilities require cancer registrars to be licensed. Licensure requires the completion of a formal education program and the Certified Tumor Registrar (CTR) certification.

Advancement

Health information technicians may advance to other health information positions by receiving additional education and certifications. Technicians may be able to advance to a position as a medical or health services manager after completing a bachelor’s or master’s degree program and taking the required certification courses. Requirements vary by facility.

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Medical Service Technician Career Paths

Medical Service Technician
Certified Nursing Assistant Licensed Practical Nurse Registered Nurse
Registered Nurse Supervisor
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Registered Nurse Supervisor
Registered Nurse Case Manager
8 Yearsyrs
Certified Nursing Assistant Staff Nurse Registered Nurse Supervisor
Nursing Director
9 Yearsyrs
Medical Technologist Laboratory Technician Team Leader
Operations Manager
7 Yearsyrs
Medical Technologist Laboratory Technician Consultant
Business Manager
6 Yearsyrs
Licensed Practical Nurse Registered Nurse Registered Nurse Supervisor
Nurse Manager
9 Yearsyrs
Licensed Practical Nurse Utilization Review Nurse Case Manager
Patient Care Manager
5 Yearsyrs
Home Health Aid Technician Maintenance Supervisor
Facilities Manager
7 Yearsyrs
Home Health Aid Substitute Teacher Executive Assistant
Administrative Manager
6 Yearsyrs
Home Health Aid Staff Nurse Team Leader
Unit Manager
6 Yearsyrs
Medical Technologist Laboratory Technician Shift Supervisor
Site Manager
7 Yearsyrs
Phlebotomist Staff Nurse Clinical Coordinator
Clinical Manager
8 Yearsyrs
Phlebotomist Instructor Administrator
Business Office Manager
7 Yearsyrs
Phlebotomist Nurse Utilization Review Nurse
Nurse Case Manager
9 Yearsyrs
Emergency Medical Technician Team Leader Office Manager
Practice Manager
9 Yearsyrs
Emergency Medical Technician Instructor Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Emergency Medical Technician Operation Supervisor Manager
Co-Owner
6 Yearsyrs
Pharmacist Technician Patient Care Coordinator Office Manager
Chief Executive Officer
8 Yearsyrs
Pharmacist Technician Account Representative Medical Billing, Receptionist
Medical Technologist Lead
5 Yearsyrs
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Do you work as a Medical Service Technician?

Help others decide if this is a good career for them

Average Length of Employment
Medical Specialist 4.2 years
Medical Assistant 3.0 years
Health Technician 2.8 years
Nurse Technician 2.4 years
Top Careers Before Medical Service Technician
Cashier 9.5%
Internship 3.7%
Server 2.7%
Volunteer 2.3%
Technician 2.3%
Manager 2.1%
Top Careers After Medical Service Technician
Cashier 4.3%
Technician 2.8%
Manager 2.1%
Internship 1.9%

Do you work as a Medical Service Technician?

Medical Service Technician Demographics

Gender

Female

61.9%

Male

26.2%

Unknown

11.9%
Ethnicity

White

59.5%

Hispanic or Latino

16.8%

Black or African American

13.1%

Asian

6.9%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

66.4%

French

7.9%

Tagalog

5.2%

Russian

3.1%

Vietnamese

2.2%

Filipino

2.2%

Portuguese

1.7%

Greek

1.3%

Chinese

1.3%

Arabic

1.3%

Hmong

0.9%

Korean

0.9%

Ukrainian

0.9%

Italian

0.9%

Cantonese

0.9%

Hebrew

0.9%

German

0.9%

Swahili

0.4%

Cherokee

0.4%

Mandarin

0.4%
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Medical Service Technician Education

Schools

University of Phoenix

18.8%

Community College of the Air Force

15.7%

Kaplan University

5.5%

Everest Institute

5.3%

Ashford University

4.9%

South University

4.7%

The Academy

4.5%

Strayer University

4.3%

Grand Canyon University

4.2%

Ultimate Medical Academy - Clearwater

3.9%

ECPI University

3.6%

Liberty University

3.4%

University of Maryland - University College

3.4%

Trident Technical College

3.2%

Remington College

2.7%

Trident University International

2.7%

San Antonio College

2.5%

Troy University

2.2%

Southern New Hampshire University

2.2%

Greenville Technical College

2.2%
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Majors

Nursing

22.5%

Medical Assisting Services

15.0%

Business

9.4%

Health Care Administration

7.4%

Medical Technician

7.4%

Nursing Assistants

5.1%

Psychology

4.4%

Biology

4.0%

Criminal Justice

3.0%

Health Sciences And Services

2.8%

Pharmacy

2.8%

Clinical/Medical Laboratory Science

2.7%

General Studies

2.6%

Management

2.3%

Health/Medical Preparatory Programs

1.8%

Liberal Arts

1.5%

Education

1.4%

Human Services

1.4%

Public Health

1.2%

Accounting

1.2%
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Degrees

Other

32.9%

Bachelors

24.9%

Associate

18.3%

Certificate

9.4%

Masters

7.7%

Diploma

4.4%

License

1.5%

Doctorate

0.7%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$39,000
View Detailed Salary Report
$24,000
Min 10%
$39,000
Median 50%
$39,000
Median 50%
$39,000
Median 50%
$39,000
Median 50%
$39,000
Median 50%
$39,000
Median 50%
$39,000
Median 50%
$65,000
Max 90%
Best Paying Company
Frontline
Highest Paying City
Boston, MA
Highest Paying State
Hawaii
Avg Experience Level
2.8 years
How much does a Medical Service Technician make at top companies?
The national average salary for a Medical Service Technician in the United States is $39,850 per year or $19 per hour. Those in the bottom 10 percent make under $24,000 a year, and the top 10 percent make over $66,000.

Real Medical Service Technician Salaries

Job Title Company Location Start Date Salary
Medical Technololgist The Charlotte Hungerford Hospital Torrington, CT Apr 07, 2014 $72,732
Medical Techologist Windham Community Memorial Hospital Willimantic, CT Jul 02, 2012 $70,875
Medical Technology William Bee Ririe Hospital Ely, NV Mar 16, 2016 $64,480
Medical Technologiat University of Maryland Charles Regional Medical Center La Plata, MD Jan 01, 2016 $64,008
Medical Techologist Oak Hills Medical Corporation Bakersfield, CA Sep 28, 2012 $63,000
Medical Technologists Ellis Hospital D/B/A Ellis Medicine Schenectady, NY Mar 16, 2012 $56,472 -
$56,576
Medical Techologist Stamford Hospital Stamford, CT Mar 31, 2010 $56,349
Medical Technologists South Spine Specialists, LLC Fort Lauderdale, FL Jul 01, 2014 $55,932
Medical Technologists Florida Spine Specialists, LLC Fort Lauderdale, FL Jul 01, 2014 $55,932
Medical Technologists (Mutliple Openings) Med Fusion Lewisville, TX Apr 09, 2015 $55,180
Medicaltechnologist Our Lady of Lourdes Health Care Services, Inc. Camden, NJ Feb 10, 2010 $53,949
Medical Techologist Md Spine Solutions, LLC Reno, NV Apr 08, 2013 $53,565
Medical Technlogist Dimmit Regional Hospital Carrizo Springs, TX Dec 28, 2015 $53,239
Medical Technologists Othello Community Hospital Othello, WA Jan 22, 2015 $53,227
Medical Technologists Integrated Regional Laboratories Okeechobee, FL Mar 08, 2011 $50,965
Medical Technologists South Spine Specialists, LLC Fort Lauderdale, FL Jul 01, 2011 $50,839
Medical Technologists South Florida Spine Care, LLC Fort Lauderdale, FL Jul 01, 2011 $50,839
Medical Technician Christus Spohn Health System Beeville, TX Aug 28, 2010 $49,921
Medical Technologists Bestcare Laboratory Services, LLC Webster, TX Mar 01, 2015 $49,295
Medical Technlogist Big Sandy Medical Center Big Sandy, MT Nov 19, 2015 $49,275
Medical Technician Elite Imaging Aventura, LLC. Aventura, FL Aug 04, 2010 $48,627
Medical Technlogist Dimmit Regional Hospital Carrizo Springs, TX Jun 13, 2016 $48,001
Medical Technology Copper Basin Community Hospital, Inc. Copperhill, TN May 01, 2015 $44,096
Medical Technolgist Valley County Hospital Ord, NE Feb 01, 2012 $44,077
Medical Technologists Winnie Community Hospital LLC Winnie, TX Jul 01, 2014 $43,931
Medical Technology Floyd Valley Hospital Le Mars, IA Dec 15, 2016 $43,827
Medical Technologists Bayside Community Hospital Anahuac, TX Jun 15, 2014 $43,784
Medical Techologist Integrated Regional Laboratories Fort Lauderdale, FL Mar 24, 2010 $43,097
Medical Technologists Conejos County Hospital Corporation La Jara, CO Aug 22, 2012 $42,619
Medical Technologiest St. Catherine Hospital East Chicago, IN Sep 18, 2011 $42,262

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Top Skills for A Medical Service Technician

  1. Medical Records
  2. Emergency Situations
  3. Laboratory Specimens
You can check out examples of real life uses of top skills on resumes here:
  • Prepared medical records for approximately 150 patient visits daily, ensuring medical information was accurate and personal information was current.
  • Coordinate caregivers in emergency/non-emergency situations.
  • Participated in the development of new procedures, techniques and equipment used in obtaining and handling laboratory specimens.
  • Support marketing department by performing blood pressure screenings and providing healthy lifestyle information to members of the community.
  • Take vital signs and record information appropriately.

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