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Medical service technician skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Janice Noteboom, MHA/Ed., CMA (AAMA),
Robyn Tarpley
Medical service technician example skills
Below we've compiled a list of the most critical medical service technician skills. We ranked the top skills for medical service technicians based on the percentage of resumes they appeared on. For example, 17.6% of medical service technician resumes contained patients as a skill. Continue reading to find out what skills a medical service technician needs to be successful in the workplace.

15 medical service technician skills for your resume and career

1. Patients

Here's how medical service technicians use patients:
  • Administered prescribed medications to 10-12 patients using specified procedures and maintained related medical records under supervision of the charge nurse.
  • Provide administrative support in organizing the detail of travel arrangement through TRAC2ES to ensure well-coordinated movement of patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how medical service technicians use customer service:
  • Administered medication to patients, entered medical data into computer systems, and provided excellent customer service.
  • Contributed to development of billing forms and protocols; earned recognition award for superior customer service.

3. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how medical service technicians use vital signs:
  • Documented vital signs, medication administration, residents' behaviors associated with medication administration, medication incident and accident report.
  • Prepare patients for examinations, obtain vital signs/medical history, and initiated intravenous fluids.

4. Infection Control

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how medical service technicians use infection control:
  • Perform point of care quality checks, conduct daily operational inspections, maintained environmental safety and infection control standards.
  • Conducted quarterly Infection Control informational training sessions and oversaw quarterly hand-washing compliance surveys as the clinics Infection Control Monitor.

5. Phlebotomy

Here's how medical service technicians use phlebotomy:
  • Performed quantitative and qualitative analysis on biological specimens in Chemistry Hematology, Immunology, Microbiology, Urinalysis and Phlebotomy procedures.
  • Performed phlebotomy in a mass patient setting, correctly entered specimens into soldiers electronic medical records with corresponding laboratory labels.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how medical service technicians use cpr:
  • Administered first aid, basic emergency procedures, and CPR to military unit personnel, combatants, and military family members.
  • Perform CPR, call EMS, and get the proper paperwork together to send resident to hospital when necessary.

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7. Home Health

Here's how medical service technicians use home health:
  • Chart any falls, check for injuries, notify head nurse, families, and home health or hospice.
  • Delegated tasks and assisted Home Health Aids in caring for their assigned patients.

8. Compassion

Here's how medical service technicians use compassion:
  • Offer Prevention, education and guidance while using effective communication with empathy and compassion on a professional level.
  • Show sensitivity and compassion for patient with the awareness and ability to communicate to others in difficult situations.

9. Chemistry

Chemistry is the branch of science that tells us about the composition, properties, and structure of elements and compounds. The processes these elements undergo and how they undergo change all come under the branch of chemistry.

Here's how medical service technicians use chemistry:
  • Collected and tested specimens in the areas of hematology, serology, urinalysis, coagulation, chemistry and microbiology.
  • Performed chemistry and special chemistry testing, hematology, specimen handling and processing, Microbiology rapid flu testing.

10. Medical Terminology

Here's how medical service technicians use medical terminology:
  • Interpret medical terminology to facilitate patient care.
  • Applied my medical terminology when admitting, assessing, or discharging a patient.

11. Microbiology

Here's how medical service technicians use microbiology:
  • Performed basic test procedures in Microbiology and Hematology on weekends.
  • Set up Microbiology cultures and perform Serology testing.

12. Rehabilitation

Here's how medical service technicians use rehabilitation:
  • Headed rehabilitation of injured patients, recorded prescriptions provided, and monitored inventory to ensure sufficient amount of medical supplies.
  • Assisted physicians and other professional/non-professional personnel in implementing and designing rehabilitation treatment program for surgical and non-surgical patients.

13. Emergency Situations

Here's how medical service technicians use emergency situations:
  • Provided medication, assistance with care, health and emergency situations.
  • Respond and assists in emergency situations.

14. Physician Orders

Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.

Here's how medical service technicians use physician orders:
  • Administer medications according to physician orders, check blood sugars and administer insulin.
  • Performed basic medical tasks across various hospital departments based on physician order.

15. Hematology

Hematology is the name of that branch of medicine that deals with all the matters pertaining to blood. The branch also deals with the treatment of blood-related diseases, predicting the outcome of developing diseases, the prevention of all such diseases, and their treatment.

Here's how medical service technicians use hematology:
  • Travel Contract working as generalist mainly in Urinalysis and Coagulation with light responsibility in hematology with slide reading.
  • Performed testing in the Hematology section of the clinical laboratory.
top-skills

What skills help Medical Service Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What medical service technician skills would you recommend for someone trying to advance their career?

Janice Noteboom, MHA/Ed., CMA (AAMA)Janice Noteboom, MHA/Ed., CMA (AAMA) LinkedIn profile

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed

What soft skills should all medical service technicians possess?

Robyn Tarpley

Director of Health and Medical Sciences, Pennsylvania Institute of Technology

Patient Care, communication skills, phone etiquette, critical thinking.
Do you want to know more?
Read more about what experts have to say about medical service technician

List of medical service technician skills to add to your resume

Medical service technician skills

The most important skills for a medical service technician resume and required skills for a medical service technician to have include:

  • Patients
  • Customer Service
  • Vital Signs
  • Infection Control
  • Phlebotomy
  • CPR
  • Home Health
  • Compassion
  • Chemistry
  • Medical Terminology
  • Microbiology
  • Rehabilitation
  • Emergency Situations
  • Physician Orders
  • Hematology
  • HIPAA
  • Medical Equipment
  • Administer Medications
  • Test Results
  • Specimen Collection
  • Specimen Handling
  • ADL
  • Cleanliness
  • Blood Pressure
  • IV
  • EKG
  • Laboratory Specimens
  • Hippa
  • Medical History
  • Blood Samples
  • Team Work
  • Proficiency Testing
  • Medical Care
  • Body Fluids
  • Medication Room
  • EMT
  • Life Support
  • Pathogens
  • Walkers
  • Medical Services
  • Dementia Care
  • Front Desk
  • Direct Patient Care
  • Triage
  • Exam Rooms
  • Computer System
  • EMR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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