What does a medical staff coordinator do?
A medical staff coordinator is in charge of managing and overseeing hospital staff operations. Their responsibilities include performing administrative support tasks such as preparing and processing documentation, managing schedules, supervising payroll, maintaining extensive records, coordinating with internal and external parties, and developing strategies to optimize hospital processes. They may also participate in the hiring and training procedures, verifying and maintaining credentials, and promptly resolving any issues or concerns. Furthermore, as a medical staff coordinator, it is essential to lead and encourage the workforce to reach goals, all while implementing the hospital's policies and regulations.
Medical staff coordinator responsibilities
Here are examples of responsibilities from real medical staff coordinator resumes:
- Manage process and documentation of re-accreditation in accordance with NCQA standards.
- Ensure enrollment and participation with all organization contract managed care plans and perform Medicaid/Medicare provider enrollment.
- Maintain current knowledge of accreditation guidelines (TJC) and compliance with regulatory agencies (CMS).
- Maintain standards and processes for re-credentialing data ensuring database integrity, compliance with CMS and JCAHO regulatory bodies.
- Attend all meetings (weekly) and am responsible for keeping the meeting in compliance with ACCME standards for CME credit.
- Correspond with licensing boards, NPDB, hospitals, certification agencies, training programs and medical groups to resolve any issues.
- Verify all hospitalist progress notes and dictation to ensure complete for billing and check that all CPT codes are posted correctly.
- Process physician applications in accordance with JCAHO regulations.
- Develop and implement automated process for conducting NPDB queries.
- Team lead for JCAHO survey coordination and physician-relate performance activities.
- Process new member applications and biennial re-credentialing according to NCQA requirements.
- Monitor CME's for all providers and schedule necessary conferences/seminars accordingly.
- Control patient record management with sensitivity to confidentiality and adherence to HIPAA.
- Assist patients approve for off-island treatment in obtaining approval for oxygen and ambulance arrival.
- Contact insurance companies to verify patients' eligibility for procedures by giving appropriate diagnosis and treatment codes.
Medical staff coordinator skills and personality traits
We calculated that 10% of Medical Staff Coordinators are proficient in Patients, Staff Bylaws, and Health Professionals. They’re also known for soft skills such as Writing skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Medical Staff Coordinators that have these skills listed on their resume here:
- Patients, 10%
Contacted insurance companies to verify patients' eligibility for procedures by giving appropriate diagnosis and treatment codes.
- Staff Bylaws, 9%
Facilitated revision to Medical Staff policies/procedures to assure compliance with accreditation standards, Medical Staff bylaws and State and Federal regulations.
- Health Professionals, 5%
Coordinated orientation for new physicians, allied health professionals and other health professionals credentialed through the Medical Staff Department.
- Patient Care, 5%
Guide physician Leaders in selecting and monitoring quality indicators to validate patient care outcomes.
- Customer Service, 5%
Provided customer service and assisted in resolving visitor complaints and operations issues as required and assigned.
- Data Entry, 4%
Perform accurate and efficient data entry on provider's account in company database and maintain providers and clients confidentiality.
"patients," "staff bylaws," and "health professionals" are among the most common skills that medical staff coordinators use at work. You can find even more medical staff coordinator responsibilities below, including:
Writing skills. One of the key soft skills for a medical staff coordinator to have is writing skills. You can see how this relates to what medical staff coordinators do because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Additionally, a medical staff coordinator resume shows how medical staff coordinators use writing skills: "assist with writing and maintaining budget, daily staffing, and payroll"
Interpersonal skills. Another essential skill to perform medical staff coordinator duties is interpersonal skills. Medical staff coordinators responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Medical staff coordinators also use interpersonal skills in their role according to a real resume snippet: "maintained confidentiality of information and demonstrated excellent interpersonal, written, and verbal communication skills. "
Organizational skills. Another skill that relates to the job responsibilities of medical staff coordinators is organizational skills. This skill is critical to many everyday medical staff coordinator duties, as "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." This example from a resume shows how this skill is used: "prepared meeting minutes and edited subcontractor proposals, transmittals and memorandums for organizational support. "
The three companies that hire the most medical staff coordinators are:
- Prime Healthcare12 medical staff coordinators jobs
- PeaceHealth11 medical staff coordinators jobs
- St. Joseph's Health11 medical staff coordinators jobs
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Compare different medical staff coordinators
Medical staff coordinator vs. Appointment scheduler
An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.
While similarities exist, there are also some differences between medical staff coordinators and appointment scheduler. For instance, medical staff coordinator responsibilities require skills such as "staff bylaws," "health professionals," "provides administrative support," and "peer review." Whereas a appointment scheduler is skilled in "phone calls," "scheduling patient appointments," "outbound calls," and "medical terminology." This is part of what separates the two careers.
Appointment schedulers tend to make the most money working in the internet industry, where they earn an average salary of $35,201. In contrast, medical staff coordinators make the biggest average salary, $53,338, in the health care industry.appointment schedulers tend to reach lower levels of education than medical staff coordinators. In fact, appointment schedulers are 6.3% less likely to graduate with a Master's Degree and 3.2% less likely to have a Doctoral Degree.Medical staff coordinator vs. Surgery scheduler
A surgery scheduler is responsible for organizing medical information, coordinating with doctors and other health professionals, and reaching out to patients to inform them of scheduled medical procedures and appointments. Surgery schedulers perform clerical and administrative duties, such as processing patients' payments, verifying insurance details, and updating their account information on the database. They also monitor the adequacy of inventory for medical operations and create purchase requests as needed. A surgery scheduler must have excellent communication skills, especially in responding to patients' inquiries and concerns and resolving complaints.
Each career also uses different skills, according to real medical staff coordinator resumes. While medical staff coordinator responsibilities can utilize skills like "staff bylaws," "health professionals," "provides administrative support," and "peer review," surgery schedulers use skills like "medical terminology," "surgical procedures," "surgery scheduling," and "anesthesia."
Surgery schedulers earn a lower average salary than medical staff coordinators. But surgery schedulers earn the highest pay in the health care industry, with an average salary of $34,302. Additionally, medical staff coordinators earn the highest salaries in the health care with average pay of $53,338 annually.In general, surgery schedulers achieve lower levels of education than medical staff coordinators. They're 5.8% less likely to obtain a Master's Degree while being 3.2% less likely to earn a Doctoral Degree.Medical staff coordinator vs. Scheduler
A scheduler is responsible for arranging appointments and carrying out reminder calls and correspondence to anyone involved. In a company setting, it is also a scheduler's responsibility to coordinate with various departments and personnel to organize an accurate timetable that will consist of meetings, gatherings, deadlines, or other pressing matters. Furthermore, a scheduler must have attention to detail as one must perform bookkeeping tasks, fix scheduling issues or conflicts, and organize documentation. There are also instances where one must process orders or payments.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from medical staff coordinator resumes include skills like "staff bylaws," "health professionals," "peer review," and "surgery," whereas a scheduler is more likely to list skills in "medical terminology," "home health," "phone calls," and "patient appointments. "
Schedulers earn the highest salary when working in the construction industry, where they receive an average salary of $53,150. Comparatively, medical staff coordinators have the highest earning potential in the health care industry, with an average salary of $53,338.Most schedulers achieve a similar degree level compared to medical staff coordinators. For example, they're 3.5% less likely to graduate with a Master's Degree, and 3.1% less likely to earn a Doctoral Degree.Medical staff coordinator vs. Chiropractic assistant/receptionist
Types of medical staff coordinator
Updated January 8, 2025
