Medical support assistant resume examples from 2026
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How to write a medical support assistant resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the medical support assistant role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in medical support assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the medical support assistant position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a medical support assistant resume:
- Patients
- Patient Care
- Advanced Life Support
- Veterans
- Customer Service
- Medical Terminology
- Patient Flow
- Medical Care
- Rehabilitation
- Patient Appointments
- MSA
- Administrative Functions
- Primary Care
- Patient Treatment
- Good Communication
- Phone Calls
- Provider Orders
- Medical Treatment
- Patient Eligibility
- Data Entry
- Appointment Schedules
- Encounter Forms
- Patient Data
- Tricare
- Outpatient Clinic
- Telephone Calls
- Clerical Support
- Patient Demographics
- Pact
- Support Assistants
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the medical support assistant position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write medical support assistant experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are great bullet points from medical support assistant resumes:
Work history example #1
Medical Support Assistant
HonorHealth
- Helped obtain authorization for patients to see specialists which included working with ICD-9/CPT codes and working with insurance agencies/state aid agencies.
- Handled patient confidential information according to HIPAA Privacy Rule and standard operating procedures of the clinic.
- Reviewed/audited medical charts/records for accuracy and completeness, assigned ICD-9 codes with correct diagnosis.
- Maintained patient confidence and protected hospital operations by keeping information confidential; following release-of-information or HIPAA protocols.
- Communicated with department supervisor and director any discrepancies with prepared files for ROI requests.
Work history example #2
Rehabilitation Technician
Senior Resource Development
- Provided patient bedside care, including monitoring vital signs, and EKG.
- Maintained an orderly and clean work area in compliance with Dr Pepper Snapple Group safety and sanitation requirements.
- Maintained and monitored floor stock inventory and provided support to other manufacturing departments.
- Provided CPR/First Aid and Crisis Intervention as needed.
- Reviewed marketing claims, POS, and labeling materials to determine compliance with FDA and state regulations.
Work history example #3
Medical Support Assistant
Advanced Physical Therapy
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Achieved competence in interdisciplinary communication and participation.
- Processed documents going to scanning for Downgrades, Student Certification, HIPAA consideration, assisted with Regional tasks for Colorado.
- Handled staffing of RN employees and calculated their hours.
- Commended on saving three resident's lives after observance of choking and administering CPR.
Work history example #4
Medical Office Worker
Front Desk
- Administered medical history questionnaire session and educated donors concerning community awareness while adhering to HIPPA laws and regulations.
- Updated Demographic Information in CHCS for accuracy.
- Developed internal and external school communications.
- Booked, Canceled, and Scheduled follow up appointments at Patients request utilizing CHCS.
- Used the CHCS system at the Internal Medicine Clinic.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in health care administration
Pennsylvania State University, Main, PA
2008 - 2009
Bachelor's Degree in business
University of Central Florida, Orlando, FL
2010 - 2013
Highlight your medical support assistant certifications on your resume
Certifications can be a crucial part of your resume. Many jobs have required certifications.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your medical support assistant resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Medical Administrative Assistant (CMAA)
- Certified Clinical Medical Assistant (NHA)
- Basic Life Support for Healthcare and Public Safety (BLS)
- Emergency Medical Technician (EMT)
- Certified Medical Office Manager (CMOM)
- Registered Medical Assistant
- Managed Healthcare Professional (MHP)
- Basic Life Support (BLS)