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  • Scheduling Coordinator - Healthcare (Remote)

    Access Telecare

    Remote job

    Who We Are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. The Opportunity We are seeking a detail-oriented and organized Scheduling Coordinator to join our Neurology Clinical Operations team. As a Scheduling Coordinator, you will support daily operational tasks related to our Neurology providers and assist with the management, development, and implementation of physician schedules in alignment with defined metrics and operational goals. Success in this position requires strong communication and organization skills, as you'll collaborate daily with clinicians, operations leaders, and internal teams to ensure schedule accuracy, efficiency, and seamless coordination across departments. What You'll Work On Collect, analyze, and interpret data from multiple sources to identify opportunities to optimize clinician schedules Quickly get up to speed on Access Telecare's scheduling tool to support the analyses above Generate & post Physician Schedules on a monthly basis utilizing predetermined availability to strategically maximize efficiency and meet/exceed target goal parameters. Maintain real-time schedule changes. Assist with the formation of facility specific physician panels as part of implementation process, depending upon existing & future State licensure/privileges. Create summaries of coverage progress and remaining deficiencies Compile capacity/coverage needs by service line, by physician group, or other criteria Conduct outreach to clinicians to resolve capacity/coverage needs Process shifts changes (extensions, change in start/end time, trades, etc.) in line with parameters set with service line leadership Compile regular reporting on schedule performance Enter monthly scheduling data into the scheduling software Perform other duties and special projects as assigned What You'll Bring Bachelor's degree Minimum of two years physician scheduling/workforce management or related experience preferred Experience with quantitative analysis using tools like Microsoft Excel Highly effective communication skills (written and oral) Excellent organizational and project management skills, with an emphasis on hitting key deliverables/dates Detail-oriented Ability to collaborate across multiple cross-functional teams Proficiency with Microsoft Office Suite and general computer skills Company Perks Remote Work Health Insurance (Medical, Dental, Vision) Health Savings Account Flexible Spending (Medical and Dependent Care) Employer Paid Life and AD&D (Supplemental available) Flexible Vacation, Wellness Days, and Paid Holidays About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 3 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
    $30k-39k yearly est. 8d ago
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  • TXDOT Utility Coordination Engineer PM (P.E.)

    BGE 4.4company rating

    Remote job

    BGE is looking to hire a TXDOT Utility Coordination Engineer PM (P.E.) for our Transportation systems dept. BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey, and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package such as outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include remote work options, dependent care, and flexible Fridays. Locations: 2595 Dallas Pkwy #101, Frisco, TX 75034 777 Main St Ste. #1900, Fort Worth, TX 76102 Responsibilities: Project Manager for Utility Coordination/engineering projects. Direct responsibility for Subsurface Utility Engineering (SUE) and utility coordination/ engineering projects. Overseeing the preparation of existing SUE utility plans. Providing quality assurance/quality control (QA/QC) reviews of field data and deliverables. Conduct meetings, prepare agreements and/or cost estimates, review design plans, specifications and other submittals. Designs and reviews utility relocation plans to comply with federal, state, and local laws and regulations. Preferred: Designing and reviewing utility relocation plans in compliance with federal state and local laws and regulations, by becoming well versed with the interpretation of: TXDOT's Utility Accommodation Rules TXDOT's Utility Manual, TXDOT's Roadway Design Manual, TXDOT's Manual on Uniform Traffic Control Devices (TMUTCD), CRF 645 Subparts A & B (Code of Federal Regulations of Utilities) AREMA (American Railway Engineering and Maintenance Association) Requirements: Licensed Texas Professional Engineer (PE) Bachelor's Degree in Civil Engineering or related field 5+ years of experience preferred Proficient in MicroStation and MS Office, Knowledgeable of Geopak Position requires strong communication skills, scheduling, problem-solving skills and presentation skills Ability to simultaneously perform, track, prioritize, and coordinate challenges across multiple projects, multiple utility owners and professionals Situational problem-solving abilities with various utility engineering circumstances and with multiple stake holders Ability to train and lead less experienced utility EIT staff Benefits to name a few... Established company with a diverse range of projects we work on, a flexible work environment and a collaborative atmosphere. No Silos (ability to flex to other groups, share resources and learn their business) Best work life balance in the industry! Unlimited Sick Leave (9/80) schedule choice - have every other Friday off. 3% Safe Harbor contribution 4% 401k Match with immediate vesting Merit Based Bonus Compensation Medical, Dental, Vision 9 Holidays 6 Weeks of work from anywhere program. Personal time Allowances (no time deducted for Dr appointments, family care, 32 hour dependent care, etc) 240 Vacation carry over time. 0-5 years in industry 2 weeks' vacation, 5-10 gets 3 weeks, 10+ gets 4 weeks. Flex time - Start from the hours of 7a - 9a Mentorship Program - Mentoring Program is to provide our Mentors the opportunity to gain a sense of fulfillment and personal growth, and our Mentees with the opportunity to learn and receive guidance from seasoned professionals. Employee referral program for bringing great people into the BGE family Not accepting non-resident applicants or Sponsorships. BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other classification protected by federal, state or local laws. BGE, Inc. is a nationwide consulting firm that provides services in civil engineering, planning, landscape architecture, construction management, survey, and environmental services for public and private clients. Our employees enjoy a comprehensive benefits package such as outstanding health care, generous 401(k) match, career mapping and highly competitive time away from work programs to include remote work options, dependent care, and flexible Fridays. Locations: 2595 Dallas Pkwy #101, Frisco, TX 75034 777 Main St Ste. #1900, Fort Worth, TX 76102 Responsibilities: Project Manager for utility coordination/engineering projects. Experience with utility coordination of public and private utilities to include electric, telecom, pipelines, etc. Design and construction experience of roadway and highway projects Perform utility and Right of Way research Review utility construction plans and coordinate relocations to meet client schedules Represent BGE at client meetings Work in a safe and efficient manner Working on utility relocation/coordination projects within Texas for several agencies - DOT's, RMA's, Counties, Cities and major railroad companies Identifying and resolving utility conflicts in the most feasible and time sensitive manner Needs experience in utility relocation, roadway and drainage design Inputting utility information into MicroStation creating Utility Layouts, creating plans sheets for design of utility relocation Continual coordination with client and utility owners to ensure project schedules are met Preferred: Designing and reviewing utility relocation plans to be in compliance with federal state and local laws and regulations, by becoming well versed with the interpretation of TXDOT's Utility Accommodation Rules, TXDOT's Utility Manual, TXDOT's Roadway Design Manual, TXDOT's Manual on Uniform Traffic Control Devices (TMUTCD), CRF 645 Subparts A & B (Code of Federal Regulations of Utilities) and AREMA (American Railway Engineering and Maintenance Association) Requirements: Bachelor's Degree in Civil Engineering or related field 5+ years of experience preferred Licensed Texas Professional Engineer (PE) or ability to obtain a Texas certification within 6 months of hire Proficient in MicroStation and MS Office, Knowledgeable of Geopak Position requires strong communication skills, scheduling, problem-solving skills and presentation skills Ability to simultaneously perform, track, prioritize, and coordinate challenges across multiple projects, multiple utility owners and professionals Situational problem-solving abilities with various utility engineering circumstances and with multiple stake holders Ability to train and lead less experienced utility EIT staff Benefits Established company with a diverse range of projects we work on, a flexible work environment and a collaborative atmosphere. No Silos Best work life balance in the industry! Unlimited Sick (9/80) schedule choice - have every other Friday off. 3% Safe Harbor contribution 4% 401k Match with immediate vesting Performance Based Bonus Compensation Medical, Dental, Vision Employee referral program for bringing great people into the BGE family BGE is an equal opportunity employer and values diversity. We prohibit discrimination and all employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other classification protected by federal, state or local laws.
    $55k-67k yearly est. 6d ago
  • Strategic Legal Billing Specialist - Hybrid (SF)

    Farella Braun + Martel LLP 3.9company rating

    Remote job

    A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience. #J-18808-Ljbffr
    $75k-90k yearly 2d ago
  • Patient Scheduling Specialist

    Medasource 4.2company rating

    Remote job

    Medical Support Assistant Duration: 1 year contract (strong possibility of extension!) Onsite: Denver, CO Full Time: M-F, Day Shift Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services. Responsibilities: • Customer service, appointment scheduling, and records management • Answer phones, greet Veteran patients, schedule appointments and consults • Help determine a clinic's daily needs, and verify and update insurance information Required Qualifications: • Minimum 6+ months of customer service experience • 1+ year of clerical, call center, or healthcare administrative experience • High school diploma or GED required • Proficient with medical terminology • Typing speed of 50 words per minute or more • Ability to pass a federal background check • Reliable internet for a remote work environment
    $35k-42k yearly est. 5d ago
  • Cerner Oncology Scheduler

    CSI Companies 4.6company rating

    Remote job

    CSI Companies is seeking a Cerner Oncology Scheduler to work with one of our top healthcare clients! Training: 2-weeks onsite training in South Bend, IN Expenses: Travel expenses are reimbursed Type: 100% Remote after training Duration: 3+ Month Contract Pay: $30 - $40/hour W2 Description: Summary: The Cerner Oncology Scheduler will provide staff augmentation support to maintain operational volumes across a high-volume outpatient oncology infusion center, medical oncology clinic, and gynecologic oncology center. This role is critical to ensuring continuity of care while the health system completes permanent hiring efforts. Schedulers will work directly within Oracle Health Scheduling Appointment Book to manage complex oncology scheduling workflows, including patient intake, insurance verification, referral review, ICD 10 diagnosis review, treatment authorizations, orders, infusion appointments, provider visits, and coordinated multi-appointment care. Key Responsibilities: Interact directly with oncology patients. Complete all operational patient intake tasks such as insurance verification, management of authorizations, referral management, and patient registrations. Schedule outpatient oncology appointments using Oracle Health Scheduling Appointment Book, including: Medical oncology clinic visits Infusion appointments Gynecologic oncology visits Multi-visit and multi-resource appointment coordination Accurately manage provider templates, infusion chair availability, and resource constraints Coordinate care across clinics, infusion services, and ancillary departments Apply oncology-specific scheduling rules, sequencing, and timing requirements Communicate effectively with clinical teams, patients, and leadership regarding scheduling needs Support operational throughput and access goals during staffing shortages Adhere to organizational scheduling policies, workflows, and escalation paths Required Qualifications Minimum 2 years of hands-on experience scheduling oncology patients in Cerner Demonstrated proficiency with Oracle Health CPM ambulatory specialist scheduling & Scheduling Appointment Book oncology infusion center scheduling. Experience supporting outpatient oncology environments (medical oncology, infusion, and/or gynecologic oncology) Strong understanding of the complexities and sequencing of oncology appointments Ability to work independently with minimal ramp-up after onboarding Willingness to travel onsite to Indiana for initial onboarding period Preferred Qualifications Experience in high-volume oncology infusion centers Familiarity with oncology operational metrics (access, utilization, chair time optimization) Prior contract or staff augmentation experience in healthcare settings
    $30-40 hourly 4d ago
  • Intake Coordinator (1099)

    Kentech Consulting 3.9company rating

    Remote job

    Responsive recruiter KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system. MISSION We're on a mission to help the world make clear and informed hiring decisions. VALUE In order to achieve our mission, our team exhibits the behaviors and core values aligned with it. *********************************** Customer Focused: We are customer-focused and results-driven. Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders: We are passionate investigators for discovery and truth. Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about. IMPACT As a small, agile company, we seek high performers who appreciate that their effort will directly impact our customers and help shape the next evolution of background investigations. Are you a highly organized and detail-oriented professional who thrives in a fast-paced environment? Do you enjoy ensuring smooth communication between departments and maintaining accurate, precise information? KENTECH Consulting Inc. is seeking a customer-focused Intake Specialist to serve as the first point of contact in our background investigation process. In this role, you will play a critical part in ensuring timely and efficient service delivery by facilitating seamless case intake and handoff. Key Responsibilities • Case Intake and Data Management, serve as the initial point of contact for incoming background check requests, ensuring accurate data capture and case setup. • Interdepartmental Coordination, work closely with Investigative Analysts and Verifications teams to ensure smooth handoffs and consistency in service delivery. • Data Validation and Accuracy, review and validate incoming client information and address missing details to minimize delays. • Case Management and Record Keeping, maintain accurate intake records in ClarityIQ, our case management system. • Prioritization and Time Management, manage intake tasks based on client requirements, service standards, and deadlines. • Client Communication and Support, engage with clients to clarify initial information and support strong relationships and proactive communication. • Process Improvement, contribute to enhancements in intake processes to improve efficiency and client satisfaction. Qualifications and Experience • One or more years of experience in intake, customer service, or administrative roles. Experience in healthcare, social services, legal, or background screening is a plus. • Strong attention to detail and accuracy in data entry and record keeping. • Effective written and verbal communication skills with a customer-first mindset. • Tech savvy, comfortable using case management systems or CRM software. Experience with ClarityIQ is a plus. • Ability to adapt to evolving processes and priorities in a dynamic work environment. Desired Soft Skills • Critical thinking and the ability to evaluate information accurately and make informed decisions. • Clear communication in both verbal and written interactions with clients and team members. • Strong attention to detail and commitment to accurate data handling. • Team collaboration and the ability to work cooperatively across departments. • Problem solving with a proactive approach to addressing challenges and improving processes. Why Join KENTECH? • Remote and flexible work that allows you to support a fast-growing team. • Professional development opportunities and training for career growth. • The chance to make a meaningful impact in a mission-driven company that values accuracy, efficiency, and innovation. Apply Now If you are a detail-oriented professional with a passion for client service and operational efficiency, we want to hear from you. KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace. This is a remote position. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 🌐 WHO WE ARE KENTECH Consulting, Inc. is a premier U.S.-based background investigation solutions firm and licensed Private Detective Agency. Our team of investigative experts blends cutting-edge technology with industry insight to deliver fast, accurate, and comprehensive reports. With deep cross-industry experience, we provide fully compliant investigative services that meet the high demands of today's business environment. 🔎 WHAT WE DO We offer customized background screening solutions tailored to meet the needs of diverse industries. Our advanced tools and digital platforms allow us to conduct background and security checks up to 75% faster than traditional methods. With real-time access to over 500 million records, KENTECH is a trusted authority in background checking technology across the U.S. 🌟 OUR VISION To help the world make clear and informed decisions. 🎯 OUR MISSION To deliver fast, accurate, and secure background investigations on a global scale-supporting safer hiring decisions and stronger communities. 🚀 CAREERS AT KENTECH We're building a team of remarkable individuals who are: ✅ Critical thinkers and problem solvers who see challenges as opportunities ✅ Driven professionals who create meaningful impact through their ideas and results ✅ Mission-driven collaborators who believe in the power of digital identity to create safer environments ✅ Naturally curious and eager to innovate in an ever-changing landscape ✅ Team players who believe in the value of camaraderie, laughter, and high standards 💼 WHO THRIVES HERE? People who never back down from a tough challenge Professionals who bring their best every day-and uplift others around them Individuals who value purpose, performance, and a good laugh Teammates who want to shape the future of digital security and identification You, if you're reading this and thinking: “This sounds like my kind of place.” 🎉 YOUR NEXT CHAPTER STARTS HERE Ready to do work that matters with people who care? Explore our current openings-your future team is waiting.
    $40k-53k yearly est. Auto-Apply 60d+ ago
  • Home Base Patient Services Coordinator II (PSC II)

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly Auto-Apply 44d ago
  • Client Relationship & Scheduling Coordinator (Work From Home)

    Expivia Interaction Marketing Group Inc. 3.6company rating

    Remote job

    Company: Expivia Marketing (Initial Training at Expivia's Main Office - Erie, PA) Employment Type: Full-Time Why You'll Love This Role Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivia's main office in Erie, PA, you'll transition into a permanent remote role where you'll play a key part in keeping clients connected with their financial advisers. What You'll Do Communicate with current clients of financial advisers by phone and email (No cold calling) Conduct scripted qualifying questions to understand client interest and needs Schedule, confirm, and manage adviser appointments Follow up with clients to maintain engagement and a positive experience Keep adviser calendars organized and accurate What We're Looking For High school diploma or GED (required) Experience in customer service, scheduling, or sales (preferred) Must successfully pass a criminal background check Proficient with Microsoft Word & Excel Excellent communication skills and professional phone presence Organized, detail-oriented, and able to multitask effectively Positive attitude and commitment to client satisfaction Compensation & Growth Starting Pay: $12.50 - $14.00 per hour (based on experience) Pay Increase: Eligible for a raise after 90 days Career Growth: Expivia Marketing promotes from within for management, HR, and client service roles. Clear Career Path: This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role - a higher-paying position with expanded responsibilities. Why Work With Expivia This isn't just a scheduling job - it's a key relationship-building role with room to grow. You'll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.
    $12.5-14 hourly 60d+ ago
  • Patient Service Coordinator (Remote Position: Southern California)

    Innovative Health Management Partner/Newport Orthopedic Institute 3.8company rating

    Remote job

    The Patient Service Coordinator is responsible for all aspects of physician and patient scheduling tasks including, but not limited to: scheduling all office visit appointments, confirming office visit appointments, directing new patients to the practice location, and informing the patients of documents and payment arrangements required at the time of visit. The individual must possess the ability to verify insurance eligibility, reschedule appointments, and obtain the correct corresponding authorizations. ESSENTIAL DUTIES & RESPONSIBILITIES: Uses telephone headset and computerized appointment scheduling program to schedule patient appointments for specified physicians according to physician-specified protocol. Enters key demographic and insurance information into a permanent account; checks for IPA authorizations. Follows appointment scheduling protocol for each physician. Follows guidelines for patient access. Verifies insurance eligibility daily to ensure patients are covered for the current month. Ensures patients understand they are to arrive to their appointment with their referral form and x-rays. Informs patients the appointment may be cancelled if the referral and x-rays are not available. Informs patients of practice's policy on collecting payment at the time of service. Informs new patients about the practice's website; encourages them to visit and complete paperwork and print a map with directions to the practice. Checks e-mail regularly and responds to established patients who have requested an appointment through the website. Any urgent calls to a physician should be e-mailed to the Triage department or reach the appropriate specialty area using the backline to assure the call is handled expediently. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS: High school diploma required. Minimum two years' experience working in a physician practice scheduling appointments. Comfortable using e-mail and interacting with Internet applications. Computer literate - with keyboard skills and knowledge of practice management and word processing software. Strong written and verbal communication skills. Strong customer service skills. REQUIREMENTS: The individual MUST reside in Southern California This position requires onsite training at our office for the first few weeks. Upon successful completion of the training period, the role will transition to a fully remote work arrangement. Expected to meet KPI's Within 30 Days Average Call Handling Time: 4-6 minutes Call Abandonment rate: less than 5% Average Speed to Answer: less than 30 seconds Agent absenteeism: Less than 5% Hourly Call Volume: 10 calls per hour Average appointments per day: 70 appointments per day TYPICAL PHYSICAL DEMANDS & WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds. PAY RANGE: $21-23 per hour
    $21-23 hourly 60d+ ago
  • Scheduling Coordinator

    Schuylkill 3.2company rating

    Remote job

    Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, outpatient departments, modalities, and facilities. Facilitates communication between staff, referral sources and physician offices regarding concerns/issues related to scheduling. Job Duties Collects clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. Schedules patients for physician appointments and diagnostic test procedures. Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria. Monitors practice protocols and department procedures and makes recommendations for improvement. Utilizes scheduling software and other patient-specific software applications to facilitate patient access into the network. Serves as a resource for staff, physicians, and referring offices. Strives to reduce errors, minimize rework and defects through conscientious defects and attention to detail. Minimum Qualifications High School Diploma/GED 6 months medical office, call center or customer service oriented work experience or in lieu of work experience, the completion of an Associate's Degree program or higher will be accepted. Ability to maintain strict level of confidentiality. Ability to work in a fast paced environment while handling multiple responsibilities. Detail-oriented with the ability to enter information accurately into electronic systems. Demonstrates ability to handle stressful situations. Proficient in Microsoft Office applications. Preferred Qualifications Familiarization with EMR and scheduling systems such as EPIC, PHS etc. Bi-lingual English/Spanish. Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. **************************** Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: M-F 11:30-8pm Department: 1004-13006 COH-Patient Access Center
    $35k-43k yearly est. Auto-Apply 8d ago
  • Scheduling & Reservations Coordinator - Remote

    Destination Knot

    Remote job

    Scheduling & Reservations Coordinator - RemoteLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience. Position Overview:The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.This is a coordination-focused role centered on administrative support and client communication. Key Responsibilities:Coordinate scheduling and reservation requests following established processes Communicate with clients to confirm details, provide updates, and address general inquiries Maintain accurate records, calendars, and reservation documentation Monitor timelines and ensure confirmations, updates, and changes are completed accurately Support daily operations by following internal workflows and quality standards Provide professional, timely responses to client inquiries Collaborate with internal teams as needed to support service delivery Qualifications & Skills:Strong organizational and time-management skills Clear written and verbal communication abilities Attention to detail and accuracy Ability to work independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and client-focused Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required. Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Destination Knot:Remote work flexibility Structured, supportive team environment Clear expectations and established workflows Opportunity to develop valuable coordination and client service skills How to Apply:Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.
    $32k-45k yearly est. Auto-Apply 7d ago
  • starpower - Account Coordinator, HCP and Patient Influencer Marketing

    Real Chemistry

    Remote job

    At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. About starpower starpower is an Influencer and Culture Marketing Agency powered by technology, strategy, and creative. The starpower team creates effective Pop Culture partnerships by aligning industry-leading strategies, with our unique network. We specialize in partnering with brands to break through the noise and drive results that resonate with consumers. Job Summary: Real Chemistry is looking for an Account Coordinator to join our growing team! This position you would sit on the consumer and wellness team, focusing on our pharmaceutical client accounts working with HCP and Patient influencers. This is a hybrid role, based in our New York office. What you'll do: Work closely with influencer team to provide support in project management of campaigns such as: Facilitate campaign outreach Draft and update contracts for all approved influencers Manage influencer feedback and approval process at various stages of content development Organize all submitted content for team and brand reviews Supervise and ensure all campaign content is being captured as needed Supervise influencers and their branded content for quality control once live Supervise and track campaign performance in real-time Provide administrative support such as submitting invoices, inputting creative briefs, shipping product, crafting meeting agendas and providing recaps This position is a perfect fit for you if: Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” - really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are highly organized self-starter, able to work independently and under tight deadlines. What you should have: 0-2 years of experience interacting with brands, agencies (public relations & advertising), influencers, celebrities, agents, managers & publicists We live and breathe pop culture, so we expect our Account Coordinator to have an innate passion and curiosity for pop-culture/entertainment, as well as a passion for the pharmaceutical space, including but not limited to women's health, aesthetics, oncology, and more. Works closely with account team to understand importance of tasks and is able to easily shift priorities and communicate optimally to team Excellent organization and communication skills, phenomenal attention to detail Ability to succeed in a fast-past, deadline-driven environment Pay Range: $60,000.00-$65,000.00 + overtime This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we've put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: ****************************** Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
    $60k-65k yearly Auto-Apply 13d ago
  • Intake Coordinator/Outreach - Hybrid

    Endeavors 4.1company rating

    Remote job

    JOB PURPOSE: Under the supervision of the Endeavors Workforce Wellness Program Manager, this position provides support with community outreach coordination to ensure promotion of program success, as well as conducting full eligibility screenings to U.S. Customs and Border Protection (CBP) employees and eligible family members. Qualifications ESSENTIAL JOB RESPONSIBILITIES: The Intake Coordinator/Outreach will conduct outreach and networking activities in the community; such as help plan and execute events to support CBP employees and their family members and essential meetings as requested. Promote the success and reputation of the Workforce Wellness Program and provide exceptional service. Conduct initial eligibility screening of CBP employees and family members seeking program assistance. Provide general information of internal services and community referrals and work closely with Case Manager due to program capacity. Major duties of the Intake Coordinator/Outreach include: Set up initial client file for CBP clients and their eligible family members entering the program. Assign and schedule clients to health and wellness programs and track clients progress through the program. Prepare and keep data, files, reports, drafts, and accurate reporting of intake/referral/list activities. Collect data to assist with the completion of monthly, quarterly, and annual reports. Assist the Program Manager in monitoring programs referrals, intakes, and wait list participants and report on the programs predetermined objectives. Manage daily assignments and ensures deadlines are met and work is completed correctly Monitor the progress of the client concurrent with the program and adjust as necessary to ensure the successful completion of intakes/outreach efforts. Support planning and coordination of the program and its activities. Conduct outreach with potential referral sources; foster positive ties with third party vendors, special groups, and community organizations throughout the city. Implement and execute effective outreach strategies to match the specific aims of the Workforce Wellness Program. Host and attend clinic and community events as a representative of Endeavors. Act in all communication efforts with internal and external parties with the highest ethical standards to help build positive relationships. Communicate with team members to ensure maximum efficiency Report outreach efforts weekly to the Program Manager and collaborate with personnel to continuously improve the outreach process. Evaluate event success and prepares reports as requested. Project management or event planning experience is highly desirable. Other duties as assigned Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veterans or clients first to support our mission to " Empower people to build better lives for themselves, their families, and their communities." ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's Degree in related field preferred, or equivalent related experience. EXPERIENCE: Minimum one year of Case Management experience. Minimum one year in outreach and marketing activities preferred. Proven ability to work cohesively as part of an interdisciplinary team. Experience working with first responders, law enforcement personnel, or high-performance occupations is strongly preferred. Must demonstrate leadership capacity and ability to foster team building and a supportive work environment. Proven ability to work cohesively as part of an interdisciplinary team ATTENDANCE: Work business hours but the position requires support before and after workday and weekends as needed. WORK LOCATION: Laredo, Texas LICENSES: Driver's License must be valid and must be able to successfully pass a criminal background check. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations as needed. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email **************** or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at ************************. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
    $30k-39k yearly est. 13d ago
  • Registration Coordinator

    Public Partnerships, LLC

    Remote job

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We, along with a diverse alliance of service partners across the state, will be supporting the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions. Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve. Learn more about PPL and CDPAP at *************************** Duties & Responsibilities: Receives and processes new individual referrals for participant-directed services. Communicates referral corrections, as needed, to entities providing case management or service/support coordination entities services to the individual. Conducts introduction and welcome outreach to newly referred individuals or their representative to initiate the enrollment process. Schedules appointment(s) to ensure program enrollment is completed quickly and efficiently. Articulates to all stakeholders what information is required to navigate and complete the enrollment process successfully. Readily identifies potential barriers and bottlenecks to timely enrollment and takes necessary steps to triage and resolve. Engages the entity providing case management or service/support coordination services to the individual to ensure and understand Public Partnerships' initiation and timely coordination of the enrollment process and what to expect. Responds to in-bound and out-bound call inquiries regarding new provider enrollment. Researches and resolves customer issues using required reporting processes and systems. Educates the individual/employer and provider on interacting with Public Partnerships as their fiscal intermediary, with emphasis on enrolling subsequent providers and keys to successful self-direction. Processes enrollment applications received through email, fax, mail and online. Performs all functions necessary to support the enrollment of the individual/employer/authorized representative and provider(s) including obtaining employer identification numbers, completing criminal background checks, and other enrollment related requirements. Updates provider status and records in systems. Responds to incoming departmental requests to solve outstanding enrollment issues within program enrollment requirements. Collaborates with internal and external stakeholders as necessary to ensure enrollment cycle times are minimized and the first payment to the provider(s) is received on time and in full. Meets quality assurance standards and daily processing metric goals as applicable to program. Collects, analyzes, and presents information that will be used for quality control and process improvement activities. Enters and monitors relevant documentation in enrollment systems and tools. Conducts both internal and external reporting. Required Skills: Strong customer service and support experience. Proficient in Microsoft Office Suite and web-based applications. High aptitude for process assessment, improvement, and recommendation. Exceptional verbal and written communication skills. Ability to develop strong working relationships with external and internal stakeholders. Ability to prepare ad-hoc reporting applicable to enrollment activities. Qualifications: Education: Associate or bachelor's degree preferred. Experience: 1-3 years of experience in data entry or administration in an enrollment environment. 1-3 years of customer service experience. At least 1-2 years' professional experience working with persons with disabilities. Working Conditions: Hybrid (Albany, NY) - combination of in-office and remote work Compensation & Benefits: 401k Retirement Plan Medical, Dental and Vision insurance on first day of employment Generous Paid Time Off Employee Assistance Program and more! Base pay may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation. Compensation Range: $20.00 - $22.00 / hourly The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified. Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $20-22 hourly Auto-Apply 60d+ ago
  • Home Base Patient Services Coordinator II (PSC II)

    Brigham and Women's Hospital 4.6company rating

    Remote job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly Auto-Apply 5d ago
  • Clinical Support Services Associate

    Curana Health

    Remote job

    At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults-and we're looking for passionate people to help us do it. As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities. Founded in 2021, we've grown quickly-now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place-and we look forward to working with you. For more information about our company, visit CuranaHealth.com. Summary The Clinical Support Services Associate ensures accurate, timely charge flow and data integrity across the EHR and practice management systems. This role is responsible for triaging HL7 interface errors, reconciling encounter charges, managing patient chart merges, overseeing post-signature change reports, and completing additional tasks as assigned. The position requires close collaboration with multiple departments, including IT Help Desk, RCM Coding, Accounts Receivable, Demographics, Enrollment, and Operations. Essential Duties & Responsibilities Monitor and resolve daily HL7 error reports (e.g., missing billing numbers, invalid provider/facility cross-references). Resend charges after corrections are applied. Reconcile finalized charges between EHR and practice management systems. Perform and track patient chart merges across systems, ensuring proper selection of the primary patient record. Run and reconcile daily EHR post-signature change reports; update records as needed (e.g., date of service, place of service, provider updates). Coordinate with other departments to resolve issues and maintain workflow efficiency. Complete additional tasks and projects as delegated by the supervisor. Qualifications Strong computer skills, including proficiency in Microsoft Word and Excel (filters, lookups, concatenation, pivot tables). Exceptional attention to detail and ability to document processes accurately. Ability to multitask and communicate effectively across departments. Knowledge of HIPAA regulations, data stewardship, and proper handling of protected health information (PHI). Preferred Qualifications 2-4 years of experience in healthcare or related fields Familiarity with HL7 interfaces, EHR systems, and practice management workflows. We're thrilled to announce that Curana Health has been named the 147 th fastest growing, privately owned company in the nation on Inc. magazine's prestigious Inc. 5000 list. Curana also ranked 16 th in the “Healthcare & Medical” industry category and 21 st in Texas. This recognition underscores Curana Health's impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.
    $31k-43k yearly est. Auto-Apply 3d ago
  • Authorization Specialist

    Seaport Scripps Home Health

    Remote job

    Pay Range: $21.00 - $25.00 per hour Schedule: Full-time, 5 days/week (8:30 AM - 5:00 PM PST) with weekend rotation or staggered schedule including one fixed weekend day About Us At Seaport Scripps Home Health, our mission is simple yet powerful: to provide LIFE CHANGING SERVICE to our patients and their families. We believe a career in healthcare is one of the noblest professions, and exceptional clinical operations leadership makes home health possible. Our team is committed to delivering superior clinical outcomes and outstanding patient and family satisfaction. Through dedication and compassion, we strive to be the provider of choice in the communities we serve. We foster a culture that values: Celebration of successes and making work enjoyable Highest standards of care and professionalism Continuous learning and growth Respect and empathy for others Innovation and good judgment And most importantly, we put employees first, because we know great care starts with a great team. Job Summary The Authorization Specialist plays a key role in ensuring smooth operations by verifying insurance eligibility, obtaining authorizations, and managing related clerical tasks. This position supports intake processes, maintains accurate clinical records, and fosters positive relationships with providers and referral sources. Key Responsibilities Verify insurance eligibility and confirm payer sources for all referrals Manage the authorization process, including monitoring calls and requests from providers Obtain and provide clinical information needed for authorizations Communicate authorization status to field and scheduling staff Provide backup support to Intake and Scheduling Coordinators Protect patient and organizational confidentiality Maintain knowledge of state, federal, and CHAP documentation regulations Qualifications Minimum 1 year of experience in insurance eligibility and authorizations (home health experience preferred) Knowledge of information systems and corporate business management Familiarity with governmental regulations Strong communication and public relations skills Ability to work independently with organization, flexibility, and cooperation About Seaport Scripps Home Health We are part of the Pennant Group, a nationwide network with 300+ locations. This gives us the stability of a proven healthcare leader while allowing us to operate locally with autonomy and innovation. Our Core Values guide everything we do: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership Benefits Competitive compensation Health, dental, vision, life, and disability insurance Pre-tax healthcare and dependent care flexible spending accounts 401(k) plan with generous company match Critical illness benefit Tuition reimbursement Paid time off Employee assistance program Seaport Scripps Home Health is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected characteristics. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $21-25 hourly Auto-Apply 9d ago
  • Authorization Specialist I

    Fairview Health Services 4.2company rating

    Remote job

    This is a remote position under Revenue Cycle Management that is responsible for obtaining all medical necessity approvals for a patient's service and/or verifying they meet any medical policy criteria required by the patient's insurance. They evaluate, collect, and submit all necessary information accurately to secure the highest possibility of approval. If an insurance request is rejected/denied, they facilitate denial mitigation steps and effectively communicate what is needed to care teams, operational teams, various other internal customers, and patients/guarantors. There are a limited number of Level III and Lead positions available and are filled as business needs present. Responsibilities * Review medical chart/history and physician order(s) to determine likely ICD and CPT codes and/or utilize available coding resources. * Screen payer medical policies to determine if the service meets medical necessity guidelines. * Review and determine appropriate clinical documentation to submit to ensure a complete authorization request. * Submit and manage authorization requests and/or ensure that pre-certification and admission and discharge notification requirements are met per payer guidelines. * Facilitate insurance denial mitigation steps such as peer-to-peer reviews and appeals in conjunction with revenue cycle, care teams, utilization review, and patients/guarantors. * Maintain knowledge of current payer requirements and general ordering/admitting practices, including use of online payer applications and initial/ongoing training. * Collaborate with all necessary stakeholders to minimize financial risk and ensure the best possible outcome for each patient. * Use transparent and thoughtful communication, critical thinking, multi-tasking, time management, and prioritization skills to ensure successful completion of all duties, including presentations and meeting facilitation. * Adapt to rapid changes in workflow and leader direction, utilize all available resources to problem solve and troubleshoot independently, and capitalize on constructive feedback for enhanced outcomes. * Complete timely, accurate work and contribute to the process or enablement of collecting expected payment. * Understand/adhere to Revenue Cycle's Escalation Policy and work collaboratively to achieve personal, team, and organization metric and behavioral goals. * Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. * Partners with patient care giver in care/decision making. * Communicates in a respective manner. * Ensures a safe, secure environment. * Individualizes plan of care to meet patient needs. * Modifies clinical interventions based on population served. * Provides patient education based on as assessment of learning needs of patient/care giver. * Fulfills all organizational requirements. * Completes all required learning relevant to the role. * Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. * Fosters a culture of improvement, efficiency and innovative thinking. * Performs other duties as assigned. Required Qualifications * A.A./A.S. in business, healthcare, or related area. 3 years of revenue cycle experience may substitute for an associate degree. * 1 year experience working in revenue cycle, insurance verification, financial securing, or related areas using an EHR or enterprise software system in a healthcare organization. This experience must be in addition to three years of experience in lieu of associate degree requirement above. * Knowledge of insurance terminology, plan types, structures, and approval types * Knowledge of computer systems, including Microsoft Office 365 Preferred Qualifications * Referrals and/or prior authorization experience * Epic experience * Knowledge of medical terminology and clinical documentation review Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $46k-52k yearly est. Auto-Apply 7d ago
  • Pre Authorization Specialist

    Mercy Hospitals East Communities 4.1company rating

    Remote job

    Find your calling at Mercy!The Patient Benefit Representative is responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services. This position must have a strong understanding of various insurances and stay abreast of payor requirements. The Patient Benefit Representative is responsible for reviewing patient appointments and/or admissions, obtaining information related to out of pocket financial responsibility, securing necessary authorizations, performing insurance management, securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement. Serves as a mentor to fellow Patient Benefit co-workers.Position Details: Experience and Education Requirements Proficient in level 2 skills/requirements. Preceptor training required. Minimum Skills, Knowledge and Ability Requirements - Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. - Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies. - Strong interpersonal skills - Strong organizational skills; attention to detail - Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
    $29k-45k yearly est. Auto-Apply 15d ago
  • Authorization Specialist II- Evernorth

    Cigna Group 4.6company rating

    Remote job

    As an Authorization Specialist II, you will help ensure patients receive timely access to therapy by overseeing prior authorization workflows, supporting clinical partners, and guiding team members through consistent, high‑quality processes. You will play a key role in improving efficiency, enhancing service delivery, and supporting a compassionate, patient‑focused care experience. Responsibilities Oversee authorization processes, including formulary exceptions and renewal timelines, ensuring accuracy and compliance. Direct daily workflow for authorization specialists, aligning operations with patient needs and departmental priorities. Develop work schedules, lead staff meetings, and communicate updates regarding internal processes and contracts. Support recruitment, onboarding, training, and competency development to maintain a skilled team. Monitor team performance, provide feedback, and recommend corrective action when needed. Ensure productivity, regulatory compliance, and accreditation standards are consistently met. Serve as a resource for team members, helping troubleshoot authorization issues and operational challenges. Collaborate on identifying process efficiencies and presenting improvement ideas to leadership. Perform responsibilities according to organizational competencies and behaviors. Complete additional duties as assigned to support operational excellence. Required Qualifications High school diploma or GED. Minimum 2 years of experience in pharmacy claims, pharmacy technician support, or related healthcare roles. Knowledge of medical terminology and coordination of benefits. Proficient computer and Microsoft Office skills. Strong customer service orientation and ability to maintain confidentiality. Preferred Qualifications Experience with payer websites and authorization requirements. Familiarity with pharmacy payer systems and workflows. Ability to work independently with minimal supervision. Strong organizational, communication, and time‑management skills. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $30k-37k yearly est. Auto-Apply 3d ago

Learn more about medication coordinator jobs

Top companies hiring medication coordinators for remote work

Most common employers for medication coordinator

RankCompanyAverage salaryHourly rateJob openings
1The University of Chicago$45,307$21.788
2Harris County$37,380$17.971
3Arizona Autism United$37,054$17.810
4Nebraska Medicine$36,828$17.7122
5AccentCare$36,825$17.703
6Humana$35,986$17.3092

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