Medstar is seeking an experienced, people-centered Director of Human Resources to help lead a growing, respected organization in emergency medical services. This is a senior leadership role for someone who wants to build, guide, and strengthen an HR function that directly supports caregivers, clinicians, and the communities we serve.
This position works closely with the CEO and executive leadership team and plays a central role in shaping culture, talent strategy, and organizational development across a large, mission-driven EMS and healthcare organization.
Why this role matters
Human Resources at Medstar is a strategic partner to operations, leadership, and frontline teams. The Director of Human Resources helps ensure we recruit well, support our people, stay compliant, and continue to grow in a thoughtful and sustainable way.
Healthcare or EMS experience is highly valued, as is an understanding of the realities of a 24/7 service organization. Experience working with organized labor is helpful, but not required.
What you'll do
Partner with the CEO and executive team to set HR strategy that supports Medstar's mission and long-term goals
Lead and develop all core HR functions, including recruiting, retention, employee relations, compensation, benefits, performance management, and compliance
Guide organizational development efforts and help leaders build strong, effective teams
Serve as a trusted advisor to executives, managers, and employees on HR matters
Oversee recruiting strategy and workforce planning to attract and retain high-quality talent
Develop and maintain policies, procedures, and programs that support fairness, accountability, and compliance
Manage HR budgets and vendor relationships, including benefits administrators, workers' compensation carriers, legal counsel, and other partners
Maintain awareness of employment law, industry trends, and best practices
Support labor relations as needed and work professionally with union representatives
Help shape training, leadership development, and performance improvement initiatives across the organization
What we're looking for
At least 10 years of broad-based HR experience, with a minimum of 6 years in a leadership role
Bachelor's degree in business, human resources, or industrial relations required
Graduate degree and/or PHR/SPHR preferred
Strong communication skills and sound judgment
A practical, organized approach to problem solving
Ability to lead, influence, and build trust at all levels of the organization
Comfort working in a fast-paced healthcare or emergency services environment
Proficiency with Microsoft Office and HR systems
Willingness to travel occasionally
What you can expect
A senior leadership role with real influence and visibility
The opportunity to shape HR strategy in a respected EMS and healthcare organization
A collaborative executive team that values thoughtful leadership
Work that directly supports frontline professionals who care for patients every day
If you are an experienced HR leader looking for meaningful work in emergency services or healthcare, we welcome your interest.
$82k-105k yearly est. 21d ago
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Education, Training, and Orientation Administrative Coordinator
Medstar Ambulance 3.8
Medstar Ambulance job in Clinton, MI
This role sits at the center of our EMS education, onboarding, and compliance world. If you like organized chaos, meaningful details, and being the person everyone relies on to keep things moving, this job may be a great fit.
We're looking for a highly versatile Administrative Assistant in our Education and Training department, with shared responsibilities in our Orientation Program.
Think part administrative assistant, part licensing and compliance specialist, and part problem solver. This person keeps our education programs compliant, our new hires supported, and our training records up to date and accurate. EMS or RN experience is a big plus because understanding how the system works matters here.
You'll work closely with education and HR leadership, department managers, and new team members. Some days you'll be coordinating orientation logistics. Other days you'll be deep in certification tracking or pulling reports that help leadership see how our programs are performing.
This is not a desk-only role. It's hands-on, fast-moving, and important.
What You'll Do
Support New Hires and Orientation
You'll help new team members get started the right way. That includes collecting uniform sizes, issuing uniforms and equipment, managing assigned inventory, setting up classroom assignments and LMS access, scheduling orientation presenters, and working with Operations leadership to ensure smooth advancement of our new team members.
Manage Uniforms and Equipment
You'll oversee uniform and EMS stock inventory, place orders, track costs, process returns, manage fund balances, and keep an eye on pricing trends.
Keep Education and Licensing Compliant
You'll maintain EMT and Paramedic student files, track certifications, upload credentials into TraumaSoft, manage course logistics, and support paramedic program registration. You'll also track fit testing, health records, and continuing education audits for license renewal.
Track Data That Actually Matters
You'll monitor and report on student and employee metrics like pass rates, attrition, retention, length of service, and reasons for departure. You'll manage attendance and payroll tracking for education programs and maintain an analytics report that leadership can rely on.
Support Broader Operations
You'll ensure annual Medical Control requirements are completed. You'll also conduct audits across your areas of responsibility to make sure we stay compliant and ahead of issues.
What We're Looking For
You're organized, detail-oriented, and comfortable juggling multiple priorities. You don't panic when things change and you're comfortable working with data, systems, and people. You know how to follow rules and also understand why they exist.
Experience in EMS education, clinical operations, or healthcare licensing is a strong advantage. EMT, Paramedic, or RN experience is especially valuable. Familiarity with Microsoft Office, LMS platforms, task and inventory management systems is extremely valuable.
Most importantly, you care about doing things right. Our crews depend on this work, even if they don't always see it.
If you want a role where your organization skills directly support patient care, education, and workforce readiness, we'd like to hear from you.
$34k-44k yearly est. 21d ago
Customer Accounts Coding Specialist
Life EMS 4.0
Grand Rapids, MI job
This is a part-time, hybrid position working 28 hours a week during normal business hours. Pay is $21.24/hr
Responsible for accurate and responsive billing of ambulance and wheelchair claims to patients, facilities and all third party insurance companies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Verify insurance coverage via insurance websites or phone calls to insurance companies
Responsible for coding and billing ambulance and wheelchair charges
Accurate use of ICD9 and CPT codes
Must maintain current knowledge of all insurance billing guidelines and requirements
Answer patient phone inquiries ensuring excellent customer satisfaction
Place follow up calls to patients, hospitals and physician offices to obtain necessary paperwork and information to release claim
Enter patient and insurance correspondence into the computer system
Must follow HIPAA guidelines at all times to protect customer PHI
Other projects and duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must have a high school diploma or G.E.D.
Ability to type 40 WPM efficiently and accurately
Knowledge of medical terminology and coding
Professional phone etiquette
Accurate, basic typing skills and computer operation knowledge including knowledge of Microsoft Word and Excel.
Must maintain patient confidentiality at all times
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must demonstrate positive, respectful behavior in dealing with people at all levels.
Must be interviewed by the Director of Customer Accounts or their designee.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$21.2 hourly 3d ago
Behavioral Health Transportation Specialist
Life EMS 4.0
Grand Rapids, MI job
This is a full-time position on nights. Pay ranges from $19.25/hr to $22.85/hr, depending on experience.
Responsible for the safe and compassionate transport of behavioral health clients to appropriate destinations. Must communicate and work collaboratively with social workers, hospital staff , fellow associates and first responders. When needed, uses appropriate de-escalation techniques to manage situations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily client happiness
Acts as an ambassador and advocate for the behavioral health community/health care system
Provides safe, efficient, and compassionate transport of the client being responsive to special needs that may arise
Able to operate vehicle safely while monitoring a client.
Effectively communicates with the client, family members, hospital staff, Control Center, first responders, and fellow associates
Able to maintain calm, professional demeanor in stressful situations.
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle and is aware of and responds to special maintenance needs
Completes a vehicle checklist prior to each transport
Completes required paperwork completely and accurately
Is proficient in using navigation tools
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Responsible for maintaining a positive working relationship with fellow associates, hospital personnel, as well as the general public
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements or other local license(s) where applicable
Must possess current BLS CPR card
Must obtain a Mental Health First Aid certificate. This training is provided for free with offer of employment.
Must obtain a Life EMS /Pine Rest Behavioral Health Transportation certificate. This training is provided for free with offer of employment.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
$19.3-22.9 hourly 10d ago
Mobility Transportation Driver
Life EMS 4.0
Grand Rapids, MI job
Full-time positions available.
Pay starts at $18/hr and increases after 90 days to $18.80/hr. Full-time is a 42 hour work week and includes overtime at time and a half.
SUMMARY: Responsible for safely transporting wheelchair patients to and from their destinations.
Do you enjoy helping others? Do you love driving? You career in health care starts here!
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence, while providing PPE for all associates to keep everyone safe. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Provides safe, efficient, and comfortable transport of patients
Effective communicator
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle
Completes invoices and other paperwork completely and accurately
Is proficient in using maps and has a thorough working knowledge of the area
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Knowledge of city streets and traffic regulations.
Responsible for maintaining a positive working relationship with fellow associates, hospital and nursing home personnel, as well as the general public.
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements
Must possess or obtain a current BLS CPR card
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Push, pull wheelchairs and lift during stair ascend/descend with 130 pound patient
Pull van s wheelchair elevation platform
Lift and transfer 130 pound patient from chair to wheelchair, buckle and unbuckle wheelchair to floor platform
Ability to wear an N95 mask or similar if needed. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$18 hourly 4d ago
General Consideration
Life EMS 4.0
Grand Rapids, MI job
If you are interested to work for Life EMS and think you have the skills or experience to offer, please drop in your resume or complete the application for general consideration.
If a position becomes available and it matches your skills and/or experience, Associate Services will review your resume and/or application and contact candidates regarding the interviewing process.
Thank you for considering Life EMS Ambulance.
Sincerely,
Associate Services
$90k-150k yearly est. 60d+ ago
Mobility Deployment Coordinator
Life EMS 4.0
Grand Rapids, MI job
This is a full-time position. Pay is $20.32/hr.
SUMMARY: Responsible for the performance of radio dispatch functions for the mobility divisions, along with coordinating additional activities and projects for this division. This position, along with the field supervisors, maintains control with the active mobility units to provide an optimum response relating to the needs set by the local governing bodies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Assures that the work area is clean, equipped with all necessary material, and that the equipment is operating properly at the beginning and ending of each shift
Attends training sessions as required to maintain certification
Attends meetings as needed to support customer experience and engagement
Prepares computer-generated reports and other incidental and general information for Director of Operations as directed
Provides coordination of available resources as efficiently and effectively as possible to ensure prompt handling of all mobility transports
Other roles and responsibilities as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Must be at least 18 years of age
Must maintain valid State of Michigan Driver license and a good driving record
Must have a high school diploma or G.E.D.
Must possess current BLS card
Must be interviewed by a Life EMS designee
Must complete specified Control Center orientation
Accurate, basic typing skills and computer operation knowledge
Exceptional knowledge of all resources available, i.e. cross index, CAD, paging systems, phone system, radio transmitter equipment
Exceptional knowledge of city streets and general service area geography
The ability to think and act quickly in stressful situations
Responsible for maintaining a good working relationship with management staff, fellow associates, public safety personnel, hospital and nursing home personnel, and the general public
Ability to prepare detailed written reports
Responsible for overseeing scheduling needs and volume demands and report any unusual circumstances or resource requirements immediately to the Control Center Supervisor
PHYSICAL DEMANDS: While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
$20.3 hourly 5d ago
Auto Mechanic
Life EMS 4.0
Grand Rapids, MI job
This is a full-time position working Monday - Friday. First and second shift available. Pay range is $28.02/hr- $38.06 Pay is based on experience.
SUMMARY: Position is responsible for performing preventative and ongoing maintenance Life EMS vehicles and equipment
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Paid time off
Tuition assistance for EMT and Paramedic schooling
Free continuing education classes
Length of Service Bonus'
Free vaccinations
Uniforms are provided and a boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Working shift schedules as directed to ensure we are efficient and effective in meeting our customer and communities needs through availability of well maintained vehicles and equipment
Provide ongoing vehicle maintenance education to Life EMS associate to assist them in understanding systems and recognizing warning signs for failure
Provide updates and information to the Director of Fleet Readiness and the Director of Operations to keep them informed on all vehicle and equipment status
Responsible for keeping the maintenance work area clean, organized and safe
Responsible for parts inventories management
Responsible for documenting and reporting all maintenance activities as described by Life EMS. This includes maintenance of computer or other manual preventative Maintenance logging systems.
Assists and supports the Health & Safety Coordinator in evaluating and measuring the quality and success of driving safety principals and how they are affecting maintenance.
Involved in improving the maintenance programs through constructive suggestions and meeting participation and attendance at specific seminars, etc. as directed.
Responsible for individual ongoing education and training to maintain certifications and necessary skills
Communicates maintenance activities to the Director of Fleet Readiness, Vice President of Resource Delivery and/or designee.
Other roles and responsibilities as prescribed by the Director of Fleet Readiness.
QUALIFICATIONS/SKILLS & KNOWLDEGE REQUIREMENTS:
Must be 18 year of age and have a high school diploma or GED
Must possess own hand tools necessary for completing assigned tasks
Must possess and maintain ASE Automotive Service Excellence certification in all 8 categories
Must possess and maintain a Michigan Department of State Automobile certification
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must maintain a valid driver s license and a driving record that meets Life EMS standards
Must be interviewed by the Life EMS designee
**Life EMS has a facial hair policy. A neatly trimmed mustache to the corners of your mouth is allowed, but otherwise, must be clean-shaven.
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel and rotating neck
Lift and carry automotive parts weighting 100 pounds
Bend, crawl, crouch under and inside vehicles
Extend and hyper-extend neck
Stretch, extend and bend arms and legs
$28-38.1 hourly 4d ago
Vice President Clinical Operations
Medstar Ambulance 3.8
Medstar Ambulance job in Detroit, MI
Due to a role transition in our leadership team, we are seeking a Vice President of Clinical Operations who believes clinical excellence and leadership culture are inseparable. This role sets the tone for how care is delivered, how people are led, and how trust is built across a large, complex EMS system.
This is a visible, field-present leadership role. You will be responsible for the clinical experience and professional growth of more than 950 EMTs, paramedics, supervisors, and operations leaders across multiple service areas. The expectation is simple and demanding at the same time: show up, listen, follow through, and lead in a way people feel every day.
This role is not about positional authority. It is about credibility, consistency, and accountability earned through presence, clinical experience, and how you treat people. You will ensure leadership behavior and culture are consistent across operations, with emphasis on visibility, respectful communication, and real connection with team members.
You will lead clinical operations by supporting the conditions for great care, strong teams, high clinical standards, and systems that work in the real world. You will spend meaningful time in stations and with teams working around the clock.
You will reinforce accountability without hierarchy. Great care will be recognized publicly. Performance issues will be addressed quietly, fairly, and effectively. Leadership expectations will be consistent at every level.
This role has responsibility for:
full clinical care delivery workforce, including EMTs, paramedics, non-emergency vehicle technicians, supervisors, and operations leadership
active oversight of QA/QI systems, protocol development, clinical equipment, and regulatory relationships.
expanding clinical scope, training depth, and specialty care programs while keeping care evidence-based, safe, and outcome-focused.
Demand-based scheduling and working closely with the Vice President of Administration to align operations, communications, and system reliability.
Support the enhancement of key internal programs including Critical Care Transport, Operations Leadership Development, and the Field Training Officer program
Represent Medstar with medical control authorities, regional and state EMS bodies, boards, and professional associations.
Building the next generation of leaders. Identify internal talent early, create clear growth pathways, and provide mentorship and project-based development. Develop a ready, values-aligned leadership bench at all times.
Required experience
A minimum of 10 years of EMS experience in combination 911 and IFT systems, or a closely aligned healthcare specialty, with at least 5 years in senior clinical or operations leadership.
Verifiable experience leading at scale is required, preferrable including environments with more than 100,000 annual transports, multiple service delivery models, and multiple regulatory structures.
Preferred experience
Building productive relationships with public safety partners, healthcare systems, and labor organizations.
Leading an EMS agency or system through clinical program expansion, service area growth, or market development.
Implementing major clinical advancements at an organizational, regional, or state level.
Education and licensure
Michigan or Nationally Registered Paramedic, with ability to obtain Michigan licensure within 1 year. RNs and non-Michigan EMS paramedics with significant, relevant experience will be considered.
Bachelor's degree required. Master's degree strongly preferred. Preference given to graduates of in-person academic programs.
Why Medstar
Medstar is large enough to do meaningful work and close enough to the field that leadership still matters every day. If you believe clinical excellence starts with how people are treated, and if you are willing to be present where the work happens, this role offers the opportunity to shape care, culture, and leadership across Michigan's largest EMS organization.
$142k-187k yearly est. 7d ago
Paramedic - Clinton Township
Medstar Ambulance 3.8
Medstar Ambulance job in Clinton, MI
Now accepting applications for Full-Time and Part-Time employment.
Join the team that is redefining how EMS and mobile healthcare is delivered in Michigan. Medstar EMTs and Paramedics provide 911 service to more communities in Southeast Michigan than any other provider, and our critical care, air medical, and inter-facility partnerships continue to grow throughout the region. We offer the best wage and benefit package in the region, the best equipment, and we need the best clinicians in the region to join our TEAM!
As a Medstar team member we pay EMS education debt obligations to previous employers, free paramedic training for full and part-time EMTs, wage credit for previous experience.
Requirements:
State of Michigan Paramedic License
Valid driver's license and good driving record
Physically able to perform the functions of the job (physical agility and lifting)
American Heart Association CPR card and ACLS Certification
Benefits:
Credit for years of experience
Health, Dental, and Vision
401k
Paid time off
Uniform allowance
Tuition reimbursement
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$39k-54k yearly est. 60d+ ago
Emergency Call Taker
Medstar Ambulance 3.8
Medstar Ambulance job in Clinton, MI
PAID ON THE JOB TRAINING
EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving Lives!
At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they're facing their worst moments-calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.
Right beside them, our Dispatchers are the nerve center of operations-coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.
This is where split-second decisions matter. This is where you make a difference.
What You'll Do
Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.
Why Join Us
Be on the front line of emergency care without riding in the ambulance.
Work with a tight-knit, mission-driven team who has your back.
Receive comprehensive training so you can handle any call with confidence.
Know that every shift, every call, every decision matters.
We're Looking For
Clear, confident communicators who can stay calm under pressure.
Quick thinkers with strong attention to detail.
Team players who take pride in being the backbone of the EMS system.
Join the team that answers the call-literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.
If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:
Quality of Service
Compassion
Teamwork
Integrity
Qualifications
Previous call center or dispatch experience preferred.
High School diploma required.
Must possess strong communication skills, both verbally and written.
Must have the ability to work and multi-task in a stressful environment.
Able to work as a team as well as independently.
Testing is required to measure the following skills
Must possess strong typing skills.
Must exhibit strong problem solving and critical thinking skills.
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$29k-35k yearly est. 60d+ ago
Station Technician DETROIT
Medstar Ambulance 3.8
Medstar Ambulance job in Detroit, MI
PERFECT FOR AN EMT STUDENT
Job Posting: Station Technician (Supplies / Cleaning / Organization)
Station Technician Department/Location: [93 Piquette, Detroit] Schedule: 4 Hours a day after class. Pay: TBD Reports to: [Operations Supervisor / Station Manager]
About the Role
We're hiring a Station Technician to keep our station running smoothly by stocking, cleaning, and organizing supplies and common areas. This role is perfect for someone who takes pride in a clean, well-ordered workspace and enjoys hands-on, task-based work.
Key Responsibilities
Stock and replenish station supplies (medical/response supplies, PPE, cleaning materials, office items, etc.)
Receive deliveries, check items against packing slips, rotate stock (FIFO), and notify leadership of shortages
Clean and sanitize station common areas (kitchen, bathrooms, day rooms, work surfaces, floors, etc.) following safety standards
Organize storage areas (supply rooms, closets, cabinets, shelving) and maintain clear labeling and par levels
Restock and stage supplies for crews as needed; keep frequently used items accessible and tidy
Maintain inventory logs (paper or electronic) and assist with periodic counts/audits
Dispose of trash and recycling and ensure regulated waste is handled per policy (if applicable)
Report facility issues (repairs, low stock, safety hazards) promptly
Qualifications
High school diploma/GED preferred
Experience in stocking, custodial, warehouse, or facilities support preferred
Strong attention to detail and ability to follow checklists and procedures
Comfortable using basic tech (phone/tablet/computer) for inventory or reporting
Physical Requirements
Ability to lift up to 50 lbs, bend, reach, and stand/walk for extended periods
Ability to safely use cleaning chemicals and equipment (training provided)
What We Offer
Stable, essential-role position in a team-focused environment
Training on station standards, supply systems, and safety procedure.
How to Apply
Submit your application here.
Equal Opportunity Employer: We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.
$26k-35k yearly est. 32d ago
Scheduling Assistant Internal Applicants Only
Medstar Ambulance 3.8
Medstar Ambulance job in Clinton, MI
This position will be a temporary opening for 180 days and you will be able to return to your shift if it does not become permanent. Training in Lincoln Park for the first 2 weeks.
The Assistant Central Scheduler supports the daily coordination of staffing and scheduling
across Medstar's operations. Working closely with the Central Scheduler and Operations
leadership, this role helps ensure schedules are accurate, complete, and aligned with
operational needs. The Assistant Central Scheduler provides administrative and logistical
support for scheduling, timekeeping, attendance control, and communication with field
personnel to maintain a safe, efficient, and well-staffed operation.
Essential Duties and Responsibilities:
Assist with creating, updating, and maintaining daily and long-term schedules for all
divisions.
Input, adjust, and verify shift assignments in scheduling software.
Support the processing of time-off requests, shift trades, and open shift postings.
Monitor attendance logs and assist in tracking attendance control metrics.
Help compile and distribute daily, weekly, and monthly schedule reports.
Assist with the preparation of special event coverage schedules.
Communicate with field staff regarding schedule changes, open shifts, and coverage needs.
Support the Central Scheduler in coordinating mandatory training and recertification
scheduling.
Prepare and organize documentation for payroll review, ensuring accurate timekeeping
records.
Maintain confidentiality with employee information and adhere to all company policies.
Provide administrative support for the performance recognition program and attendance
communications.
Collaborate with Operations Managers to ensure coverage meets service and compliance
requirements.
Perform other duties as assigned to support scheduling and operational efficiency.
Qualifications:
Required:
At least one year of administrative or scheduling experience, preferably in healthcare, public
safety, or EMS.
Strong computer skills, including Microsoft Excel, Word, and scheduling/timekeeping
software.
Excellent communication and interpersonal skills.
High attention to detail and strong organizational abilities.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Demonstrated ability to maintain confidentiality and professional discretion.
Preferred:
Prior EMS or dispatch experience (EMT, Paramedic, or Dispatcher).
Experience with scheduling software and data reporting tools.
Knowledge of EMS operations, medical control systems, or related compliance
requirements.
Special Skills and Aptitudes
Reliable and self-motivated with a positive, team-oriented attitude.
Strong problem-solving and critical-thinking skills.
Comfortable working independently and collaboratively.
Adaptable to changing priorities and operational needs.
Professional communication style and customer-focused
$28k-33k yearly est. 60d+ ago
Vehicle Readiness Technician
Life EMS 4.0
Grand Rapids, MI job
Full-time on nights (6 PM - 6 AM) available.
Pay starts at $18/hr and increases after 90 days to $18.80/hr. Full-time is a 42 hour work week and includes overtime at time and a half.
SUMMARY: Responsible for stocking ambulances and overseeing inventory.
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Complete the vehicle checklist, restock, and clean ambulances in preparation for the unit s next tour of duty
Perform daily facilities duties as assigned
Ensure equipment inventory is available for medic units, i.e. backboards, straps, soft supplies, etc.
Provide to the maintenance department any documents or noted maintenance needs
Forward any other shift notes to the duty supervisor
Perform minor repair of equipment including preventative maintenance on equipment and batteries
Clean and decontaminate equipment
Complete inventory audit for reorder
Assist maintenance department staff as needed
Perform monthly vehicle safety checklists and OSHA cleaning on all units
Other jobs as assigned
QUALIFICATIONS/SKILLS & KNOWLDEGE REQUIREMENTS:
Responsible for maintaining a positive working relationship with fellow associates, hospital and nursing home personnel, as well as the general public
Ability to manage resources and plan ahead
Must be at least 18 years of age
Must have a valid State of Michigan chauffer's license and have a good driving record
Must have a high school diploma or GED
Must be interviewed by Life EMS designee
Must meet all Life EMS employment requirements
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Push, pull wheelchairs and lift during stair ascend/descend with 130 pound patient
Pull van s wheelchair elevation platform
Lift and transfer 130 pound patient from chair to wheelchair, buckle and unbuckle wheelchair to floor platform
Ability to wear particulate respirator. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$18 hourly 5d ago
Mobility Transportation Driver
Life EMS 4.0
Kalamazoo, MI job
Full-time and part-time positions available. ***$3,000.00 sign on bonus for full-time***
Pay starts at $18/hr and increases after 90 days to $18.80/hr. Full-time is a 42 hour work week and includes overtime at time and a half.
SUMMARY: Responsible for safely transporting wheelchair patients to and from their destinations.
Do you enjoy helping others? Do you love driving? You career in health care starts here!
Life EMS Ambulance is dedicated to being the very best in all that we do, and that begins with our team. We are committed to creating a rewarding work environment for all of our associates, which is reflected in our national and regional recognition as one of the "Top 100 Best & Brightest Workplaces." We strive to provide the best patient care and service excellence, while providing PPE for all associates to keep everyone safe. If you desire the same commitment to excellence, we invite you to consider joining our team today!
We strive to provide a competitive pay and comprehensive benefits package to our associates, including some of the following:
Medical, dental and vision insurance
Paid time off - two weeks of vacation time within your first year
100% scholarships for EMT and Paramedic schooling
Free continuing education classes
Life Insurance that is free coverage up to $40,000 for an associate.
Additional coverage is available.
Flexible spending accounts for medical and child care
Long term and short term disability insurance
401k retirement plan
Length of Service Bonus'
Free vaccinations
Uniforms are provided and an annual boot allowance
Associate Assistance Program with free counseling sessions for associates and their family members
Wellness Activities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ensure daily customer happiness
Provides safe, efficient, and comfortable transport of patients
Effective communicator
Follows all applicable federal, state, and local laws, statues, and regulations
Drives in a safe manner, following Life EMS safe driving standards and techniques
Maintains a clean, well-organized vehicle
Completes invoices and other paperwork completely and accurately
Is proficient in using maps and has a thorough working knowledge of the area
Performs other duties as assigned
QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS:
Knowledge of city streets and traffic regulations.
Responsible for maintaining a positive working relationship with fellow associates, hospital and nursing home personnel, as well as the general public.
Must be at least 18 years of age
Must maintain a valid State of Michigan Chauffeur license and a good driving record
Must have a high school diploma or G.E.D.
Must be interviewed by a Life EMS designee
Must pass all Life EMS pre-employment requirements as outlined on the Conditional Offer of Employment
Must meet all local licensing requirements
Must possess or obtain a current BLS CPR card
PHYSICAL DEMANDS: While performing the duties of this job, the associate is required to stand, walk, use hands and fingers, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance visions, color visions, peripheral vision, depth perception and the ability to adjust focus. The associates must also do the following:
Drive using wrist motions to manipulate steering wheel frequently and rotating neck
Lift and carry wheelchairs weighing 45 pounds
Push, pull wheelchairs and lift during stair ascend/descend with 130 pound patient
Pull van s wheelchair elevation platform
Lift and transfer 130 pound patient from chair to wheelchair, buckle and unbuckle wheelchair to floor platform
Ability to wear an N95 mask or similar if needed. Facial hair, except for a mustache to the corners of the mouth, is prohibited.
**Please note that Life EMS tries to accommodate all schedules, but as an EMS agency, you may be required to work shifts outside of your requested availability so we can assist our patients and communities. This may include days, nights, weekends, or holidays.
$24k-28k yearly est. 4d ago
Emergency Medical Technician (EMT) - Lansing
Medstar Ambulance 3.8
Medstar Ambulance job in Lansing, MI
Now accepting applications for Full-Time and Part-Time employment.
Join the team that is redefining how EMS and mobile healthcare is delivered in Michigan. Medstar EMTs and Paramedics provide 911 service to more communities in Southeast Michigan than any other provider, and our critical care, air medical, and inter-facility partnerships continue to grow throughout the region. We offer the best wage and benefit package in the region, the best equipment, and we need the best clinicians in the region to join our TEAM!
As a Medstar team member we pay EMS education debt obligations to previous employers, free paramedic training for full and part-time EMTs, wage credit for previous experience.
Requirements:
State of Michigan EMT License
Valid driver's license and good driving record
Physically able to perform the functions of the job (physical agility and lifting)
American Heart Association CPR card
Benefits:
Wage scale placement credit for years of experience
Health, Dental, and Vision
401k
Paid time off
Paid paramedic training for full time EMTs
Tuition reimbursement
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$32k-40k yearly est. 60d+ ago
Emergency Calltaker
Medstar Ambulance 3.8
Medstar Ambulance job in Clinton, MI
PAID ON THE JOB TRAINING
EMS Call Takers & Dispatchers - Be the First Link in the Chain of Saving Lives!
At Medstar, saving lives and providing care starts the second the phone rings. Our Call Takers are the first voice people hear when they're facing their worst moments-calmly gathering vital details, reassuring callers, working with clinical partners, and setting lifesaving help in motion.
Right beside them, our Dispatchers are the nerve center of operations-coordinating vehicles, tracking crews, and relaying every crucial detail so EMTs and Paramedics arrive ready to act.
This is where split-second decisions matter. This is where you make a difference.
What You'll Do
Call Takers: Answer emergency and non-emergency calls, collect critical information, guide callers through immediate steps, and ensure crews get the right details fast.
Dispatchers: Monitor and direct units in real time, maintain optimal coverage across our service area, and keep teams connected and informed on the move.
Why Join Us
Be on the front line of emergency care without riding in the ambulance.
Work with a tight-knit, mission-driven team who has your back.
Receive comprehensive training so you can handle any call with confidence.
Know that every shift, every call, every decision matters.
We're Looking For
Clear, confident communicators who can stay calm under pressure.
Quick thinkers with strong attention to detail.
Team players who take pride in being the backbone of the EMS system.
Join the team that answers the call-literally. Apply today and be the voice, the brain, and the steady hand behind every patient we serve.
If you are ambitious, motivated, positive, and energetic, we want you to join our Communication Center. At Medstar, we take pride in our core values:
Quality of Service
Compassion
Teamwork
Integrity
Qualifications
Previous call center or dispatch experience preferred.
High School diploma required.
Must possess strong communication skills, both verbally and written.
Must have the ability to work and multi-task in a stressful environment.
Able to work as a team as well as independently.
Testing is required to measure the following skills
Must possess strong typing skills.
Must exhibit strong problem solving and critical thinking skills.
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$29k-35k yearly est. 32d ago
Paramedic - Detroit
Medstar Ambulance 3.8
Medstar Ambulance job in Detroit, MI
Now accepting applications for Full-Time and Part-Time employment.
Join the team that is redefining how EMS and mobile healthcare is delivered in Michigan. Medstar EMTs and Paramedics provide 911 service to more communities in Southeast Michigan than any other provider, and our critical care, air medical, and inter-facility partnerships continue to grow throughout the region. We offer the best wage and benefit package in the region, the best equipment, and we need the best clinicians in the region to join our TEAM!
As a Medstar team member we pay EMS education debt obligations to previous employers, free paramedic training for full and part-time EMTs, wage credit for previous experience.
Requirements:
State of Michigan Paramedic License
Valid driver's license and good driving record
Physically able to perform the functions of the job (physical agility and lifting)
American Heart Association CPR card and ACLS Certification
Benefits:
Credit for years of experience
Health, Dental, and Vision
401k
Paid time off
Uniform allowance
Tuition reimbursement
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
$39k-54k yearly est. 60d+ ago
EMT DETROIT New Station, Open Schedule!
Medstar Ambulance 3.8
Medstar Ambulance job in Detroit, MI
New Detroit Station-Wide Open Schedule-Now's the Time! Our Detroit station is finally open and worth the wait! We're looking forward to welcome experienced EMTs and paramedics to a wide-open schedule and the chance to pick from a variety of full and part time shifts.
The station will be responsible for rescue contracts in the Grosse Pointe communities, Harper Woods, and new 911 contracts as they come online, and well as IFT and CCT for our stakeholder health systems. BLS IFT incentives, as well as M-F availability.
We offer experience-based wage scale placement, sign-on bonuses in effect through August 31, free paramedic training (on site at Detroit station) begins this fall for interested full time EMTs!
Requirements:
State of Michigan EMT License
Valid driver's license and good driving record
Physically able to perform the functions of the job (physical agility and lifting)
American Heart Association CPR Certification
Benefits:
Credit for years of experience
Health, Dental, and Vision
401k
Paid time off
Uniform allowance
Free paramedic training for full time EMTs
$32k-41k yearly est. 60d+ ago
EMT-Lincoln Park
Medstar Ambulance 3.8
Medstar Ambulance job in Lincoln Park, MI
We are now accepting applications for full and part time employment!
Join the team that is redefining how EMS and mobile healthcare is delivered in Michigan. Medstar EMTs and Paramedics provide 911 service to more communities in Southeast Michigan than any other provider, and our critical care, air medical, and inter-facility partnerships continue to grow throughout the region. We offer the best wage and benefit package in the region, the best equipment, and we need the best clinicians in the region to join our TEAM!
As a Medstar team member we offer free paramedic training for full and part-time EMTs, wage credit for previous experience.
We offer free paramedic training for our full and part-time EMTs.
Requirements:
State of Michigan EMT License
Valid driver's license and good driving record
Physically able to perform the functions of the job (physical agility and lifting)
American Heart Association CPR card
Benefits:
Wage scale placement credit for years of experience
Health, Dental, and Vision
401k
Paid time off
Paid paramedic training for full time EMTs
Tuition reimbursement
Medstar Ambulance Michigan is an EEO employer - M/F/Vets/Disabled
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