Operations Manager jobs at Medstar Health - 1025 jobs

Senior Manager Coding Audits & Education - 250003C0 - will work under the direction of the Director of Health Information Management, Coding and Audit to provide strategic and operational leadership for all organizational coding functions, including hospital technical coding (inpatient and outpatient), professional coding, coding quality audits, coding education, and coding denial management. This role ensures accurate, compliant, and timely coding to support optimal revenue cycle performance and high‑quality data reporting. The Senior Manager oversees a multidisciplinary coding team, drives performance improvement initiatives, and partners closely with clinical, revenue cycle, compliance, and financial leadership. The Senior Manager will be responsible for operational success and will assist the Director to define strategy and direction in accordance with national standards and CNH policies and procedures. Qualifications Minimum Education Bachelor's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Required) Master's Degree in Business Administration, Health Administration, Health Information Management, Finance, or related field (Preferred) Minimum Work Experience 7+ years of progressive coding experience, with at least 3 years in a supervisory or management role. Demonstrated expertise in hospital inpatient, outpatient, and professional coding. Experience managing coding QA programs, education functions, and denial reduction initiatives. Strong understanding of federal and payer regulations, documentation requirements, and revenue cycle workflows. Required Skills/Knowledge Strong understanding of coding processes, coding guidelines and their relation to the overall Revenue Cycle data flow/third party reimbursement. Ability to communicate professionally with physicians, third‑party payers and other organization members about coding principles and processes. Experience with 3M, Epic and/or Cerner Millennium. Excellent written and verbal communication skills. Demonstrated leadership and personnel management skills. Demonstrated change management skills. Maintains relationships with internal and external stakeholders. Commitment to compliance, accuracy, and high‑quality data reporting. Familiar with department budget and financial management, and personnel management. Familiarity with population health strategies, alternative payment models, and care coordination strategies (preferred). Required Licenses and Certifications Certified Coding Specialist (CCS) upon hire (Required) or Similar Medical Coding Certification(s) - CIC and/or CPC. Functional Accountabilities Strategic and Financial Planning - Contribute to the strategic plan for department services, including short‑term and long‑term objectives. Collect and analyze customer and stakeholder feedback, evaluate department effectiveness, and incorporate findings into plans. Work with Director, Vice President and other staff to develop ways to capture and report financial performance of the Department. Participate in financial planning and budget preparation. Work with Director to manage department budget to ensure financial stability of the department and develop recommendations to meet budget requirements. Work with financial personnel to monitor the financial performance of teams within the department to ensure compliance with budget; track, monitor, and evaluate budget for all line items. Leadership & Department Management - Provide operational oversight and day‑to‑day leadership of the entire department including technical coding (inpatient & outpatient), professional coding, coding edits, coding auditing, coding education, and coding denial management functions. Establish team structure, role definitions, and workload allocation to support high‑volume, high‑complexity services. Develop and implement department policies, workflows, and operational standards aligned with federal and state regulations, payer requirements, and organizational objectives. Oversee recruitment, onboarding, and performance management for coding analysts, coding auditors, coding educators, denial coding analysts. Coding Operations - Direct and maintain daily operations for inpatient, outpatient, surgical, and professional coding ensuring accuracy, timeliness, and compliance. Oversee accurate coding of unique and complex pediatric conditions, congenital anomalies, developmental diagnoses, and high‑acuity procedures. Ensure coding methodologies adhere to coding guidelines (including pediatric‑specific), payer rules, and Children's Hospital Association (CHA) best practices. Explore new methods to improve coding operations and work with various constituencies to gain acceptance and support implementation efforts. Communicate operational issues and progress toward goals to Director and others as appropriate. Audits and Coding - Develop and direct the organizational annual coding audit program, including internal audits, external audit response, and corrective action plans. Oversee routine retrospective and prospective professional and technical billing audits, specialized and focused audits, and other audits as directed by the Director. Oversee preparation of written reports of audit findings and recommendations to hospital leadership and staff as appropriate. Conduct risk assessments to define audit priorities by evaluating previous audit findings, management priorities, ICD and CPT code utilization patterns, national normative data, CMS and Medicaid initiatives, and healthcare industry best practices. Maintain knowledge of current government and third‑party payor coding and documentation requirements. Collaborate with Compliance and Internal Audit teams to address identified risks and support regulatory readiness. Analyze process improvement opportunities for auditing and coding teams to identify denial risks mid‑cycle. Triage and assist in management of requests that come from Revenue Cycle teams related to coding questions on coding guidelines and denials, escalating as needed, and conducting appropriate research. Coding Education and Staff Development - Provide direction related to all activities related to the training programs, including curriculum development, job aids, testing methodology, software and delivery, exam development/delivery, employee competency metrics, certifications and development needs. Research coding guidelines when conflicts arise within current policies and procedures. Research updated coding information as it becomes available annually and mid‑year; summarize and share changes impacting Revenue Integrity staff members. Develop and implement systems to monitor performance and quality of audits and educational materials. Develop and provide educational programs and coaching for auditors, denials analysts, and educators. Ensure staff maintain required certifications and stay current with industry changes. Coding Denial Management - Lead the coding denials management strategy, working closely with denials, CDI, and revenue integrity teams to reduce preventable coding‑related denials. Oversee analysis of denial trends, identify root causes, and implement corrective measures to protect revenue. Support accurate charge capture and documentation integrity initiatives. Cross‑Functional Collaboration - Partner with clinical documentation improvement (CDI), billing, compliance, finance, and IT to optimize workflows, documentation quality, and system functionality. Participate in system upgrades, EMR enhancements, and coding‑related software implementations. Serve as a subject‑matter expert to internal stakeholders on coding regulations, best practices, and emerging trends. Reporting and Performance Monitoring - Develop and maintain dashboards and KPIs related to coding productivity, accuracy, audit results, turnaround time, and denial performance. Provide executive‑level reporting incorporating case mix, acuity, and subspecialty complexities of a children's hospital. Monitor financial and operational impacts of coding initiatives and ensure alignment with organizational goals. Organizational Accountabilities Teamwork/Communication Performance Improvement/Problem‑solving Cost Management/Financial Responsibility Safety Primary Location Maryland - Silver Spring Work Locations Dorchester 12200 Plum Orchard Dr Silver Spring 20904 Job Details Position Status: R (Regular) - FT - Full‑Time Shift: Day Work Schedule: M‑F Full‑Time Salary Range 103,355.20 - 172,244.80 Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your Rights Pay Transparency Nondiscrimination Poster. Please note that it is the policy of Children's National Hospital to ensure a “drug‑free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug‑free workplace, including prohibiting recreational or prescribed marijuana. #J-18808-Ljbffr

At Novocure, we are pioneering Tumor Treating Fields (TTFields), a noninvasive cancer therapy designed to disrupt tumor cell division and extend survival in some of the most aggressive forms of cancer. Every role here contributes to improving the lives of people living with cancer. The Manager, Patient Experience (PEx) Operations will play a critical role in driving operational excellence, collaboration, and field alignment across the Patient Experience (PEx) organization. This individual will serve as a key connector between internal cross-functional teams, field leadership, and agency partners, ensuring seamless execution of contracting and vendor management, budget/expense tracking and payments, meeting support, and logistics We're looking for an individual that is a highly organized, detail-oriented operations professional that thrives in a dynamic, fast-paced environment and is passionate about enabling teams to deliver exceptional patient and field experiences. In this role, you will: Serve as a centralized operational liaison across GBM, NSCLC, DSS, Care Center, and future indications, ensuring alignment and consistency in PEx processes. Partner with Medical, Marketing, Commercial Ops, DSS, Care Center, Field Leadership, and Training to support cross-indication needs and streamline workflows. Provide coverage and support across teams during peak periods, staffing shifts, or project-based demands-including Care Center operations or DSS cross-functional initiatives as needed. Lead smaller workstreams or sub-projects within PEx, DSS, or Care Center, including timeline development, stakeholder management, and deliverable oversight. Exercise independent judgment in resolving operational issues, escalating to leadership only when needed. Contribute to process-improvement initiatives by identifying gaps, proposing solutions, and helping drive implementation across PEx, DSS, and Care Center workflows. Support new team members through informal onboarding and guidance on PEx, DSS, and Care Center processes, systems, and best practices. Strategic & Ad Hoc Initiatives Coordinate field-related content and NSM deliverables in collaboration with Marketing Operations. Support engagement, recognition, and award programs designed to strengthen field motivation and alignment. Contribute to initiatives that advance business logistical operational effectiveness and enhance the overall PEx experience. What we're looking for: Bachelor's degree required. 3-5 years of experience in operations or project management within healthcare, biotechnology, or medical devices. Strong project management skills with the ability to manage multiple projects or events simultaneously. Excellent organizational skills and attention to detail. Excellent communication and interpersonal skills; able to communicate professionally across all levels of the organization and with external partners. Demonstrated ability to work independently yet so collaboratively within a team environment. Experience with event and content management platforms (e.g., Veeva, Cvent). Must maintain a dedicated, permanent workspace setup. Ability to travel up to 50% of the time. Presence at the Chesterbrook Office at least three days per week is required. Why Join Us At Novocure, you will lead a mission driven operations organization that directly supports patient access to innovative therapies. This is an opportunity to shape the future of North American operations while developing people, improving processes, and ensuring every patient receives their therapy on time. Equal Opportunity Statement Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please . Nearest Major Market: Philadelphia Nearest Secondary Market:Portsmouth

**Join Amgen's Mission of Serving Patients** At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. **Compliance Senior Manager, U.S. Rare Disease** **What you will do** Let's do this! Let's change the world! The Senior Manager, Rare Disease Compliance, will serve as one of the compliance business partners for the Amgen Rare Disease Business Unit (RDBU), serving on a team that works closely with that organization's leadership to uphold the reputation of Amgen and drive ethical solutions for the patients it serves. As a member of Amgen's Worldwide Compliance & Business Ethics organization, the Senior Manager, Rare Disease Compliance, will work with various cross-functional organizations including Law, Regulatory, and Privacy to appropriately advise the business on how best to maintain a strong culture of compliance, integrity, and ethics, and mitigate risk related to key strategic initiatives. Reporting to the Senior Director of Rare Disease Compliance, this individual will leverage understanding and knowledge of the U.S. regulatory, enforcement, and compliance environment within the biopharmaceutical industry, with particular experience in interpreting: + FDA drug promotional requirements + U.S. privacy requirements + Government transparency reporting + Industry standards for compliance and ethics (PhRMA Code) **Responsibilities** + Proactively support and anticipate RDBU compliance needs by embedding within assigned leadership teams and providing compliance guidance + Assist with development of multi-dimensional strategies tailored to the unique circumstances and needs of each RDBU business that incorporate learnings from monitoring, investigations, business engagement, and industry developments + Engage and work closely with RDBU leadership to develop and drive solutions that elevate ethical decision-making and honorably secure access for current and future patients. + Leverage knowledge of the rare disease landscape and regulatory environment to thoughtfully and openly advise the RDBU + Monitor industry-wide compliance and enforcement trends + Be prepared to travel to conferences, internal training, and/or meetings to support RDBU Compliance initiatives **What we expect of you** We are all different, yet we all use our unique contributions to serve patients. The Compliance professional we seek will meet these qualifications. **Basic Qualifications:** Doctorate degree and 2 years of experience in compliance or legal supporting bio-pharmaceutical business **Or** Master's degree and 4 years of experience in compliance or legal supporting bio-pharmaceutical business **Or** Bachelor's degree and 6 years of experience in compliance or legal supporting bio-pharmaceutical business **Or** Associate's degree and 10 years of experience in compliance or legal supporting bio-pharmaceutical business **Or** High school diploma / GED and 12 years of experience in compliance or legal supporting bio-pharmaceutical business **Preferred Qualifications:** + Proven skills in developing and implementing strategies and results in a complex and dynamic organization + Ability to prioritize work-related tasks and effectively communicate with leadership + Strong written, spoken, and interpersonal communication skills with attention to detail; polished, poised presenter + Ability to efficiently navigate an exciting and dynamic environment + Strong critical thinking, problem-solving and planning skills + Commitment to collaborating remotely with a diverse group of people and backgrounds + Entrepreneurial spirit, passion, and creativity **What you can expect of us** As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: + A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts + A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan + Stock-based long-term incentives + Award-winning time-off plans + Flexible work models, including remote and hybrid work arrangements, where possible **Apply now and make a lasting impact with the Amgen team.** **careers.amgen.com** In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. **Application deadline** Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. **Sponsorship** Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Aires (************** has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have... An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development A comprehensive benefits package, including a 401K match Hybrid work environment An excellent career opportunity is currently available for a Manager, Immigration Services - Americas reporting to the Aires Pittsburgh, PA office. This exciting opportunity is in a high growth environment where you will utilize your experience to lead a team of Immigration Specialists in the successful delivery of immigration services. The Manager, Immigration Services, will act as a subject matter expert, coach and mentor to the team while also facilitating the achievement of client business objectives in collaboration with the Immigration Client Services team through specialized knowledge, strong partner relationships, and management of the immigration lifecycle. Position Responsibilities: Manages Immigration Case Team Lead and Immigration Case Specialists in the delivery of immigration services. Acts as a subject matter expert, coach and mentor. Participates in hiring, training, development, performance management, and other employment functions for the team. Works with implementation team and client success team on building relationships, driving program outcomes, and implementing efficient and effective solutions. Acts as a source and escalation point related to any case or service escalations. Builds and maintains a best-in-class partner network with competitive pricing. Collaborates with immigration and cross functional leaders to create service delivery and technology enhancements. Builds and fosters an environment of cohesion and profitability for immigration services. Required Qualifications: Bachelor's degree in Law, Human Resources, International Relations or a related field preferred. 5+ years of immigration experience, preferably in the relocation industry 2-3 years of client management experience 2-3 years of employee management experience preferred Additional Qualifications: Excellent customer service and administrative skills Computer literacy with MS Office products, and ability to grasp proprietary software Demonstrated ability to manage multiple competing tasks Ability to follow policies and procedures Can-do attitude Genuine desire to help others Team oriented mindset, with a strong sense of care and urgency Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at .

Employment Status:Full time Shift:Variable Hours (United States of America) Facility:431 McClanahan St SW - RoanokeRequisition Number:R153907 Flight Program and Critical Care Operations Manager (Open) How You'll Help Transform Healthcare:The Carilion Clinic Patient Transport Manager provides day to day leadership to Carilion Clinic Patient Transport Department (CCPT). CCPT oversees Carilion Clinic's Patient Transportation, ground and flight. This position is one of two managers for the critical care transport arm of Carilion Clinic Patient Transportation which includes Life-Guard 10 (Hardy), Life-Guard 11 (Radford), Life-Guard 12 (Lexington), and our Neonatal-Pediatric Transport EMTs. Come join our award-winning team as the operations manager for Carilion Clinic Life-Guard and our Neonatal-Pediatric transport service. Carilion Clinic Life-Guard was the first air ambulance in Virginia and was honored to receive the Association of Air Medical Services Program of the Year Award in 2018. This award directly reflects our focus on safety, quality, and service excellence. We pride ourselves in putting the Carilion Clinic values in action, from volunteer efforts in the community to driving industry change through our courage and curiosity. This position will provide leadership oversight for each of our flight bases in Christiansburg, Hardy, and Lexington, Virginia. Carilion Clinic Life-Guard, operated by Med-Trans Corp., is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS) and licensed by the Virginia Office of Emergency Medical Services. In addition to the flight program, this position will also manage our neonatal-pediatric transport team based out of Carilion Clinic Children's Hospital which includes a regional level III Neonatal Intensive Care Unit and a Pediatric Intensive Care Unit. The neonatal-pediatric transport team provides critical care ground/air transport for neonates and pediatric patients up to age 18. The Flight Program and Critical Care Transport Operations Manager reports directly to the program director and will work closely with each of our clinical team leaders to manage operations, personnel, develop performance improvement projects, ensure regulatory accreditation, and promote employee engagement. To learn more about our Flight Program, you can click this link. Responsible for overseeing the day to day operations of a department as they relate to goals and objectives. Organizes, manages and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service. Coordinates resources to provide adequate staffing for department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities and directs staff task assignments. Facilitates teams in problem solving processes. Monitors and evaluates customer satisfaction with services. Collaboratively develops and implements programs to continuously enhance customer satisfaction within the service in conjunction with senior service line management. Facilitates professional growth and development including the provision or inservice programming and an effective performance appraisal process. Responsible for implementation of department budget and monitoring of expenses. Responsible for supporting service line mission, goals and scorecard objectives. Creates a safe, comfortable and therapeutic environment for patients and families in accordance with standards and which is respectful of patient's rights. Monitors and evaluates quality, appropriateness and safety of the care provided by the department. Communicates appropriate information to stakeholders in an ongoing, timely and accurate fashion. Establishes forums for staff to engage in open and proactive two-way communication. What We Require: Education: Bachelor's degree required. 4 years relevant work experience may be considered in lieu of a degree. Experience: 3 years of clinical experience in emergency medical services required. 2 years of supervisory experience in emergency medical services required. Previous work experience in Air Medevac, Dispatch, Ground EMS, Pediatric-Neonatal transport care, Critical Care Nursing, or Transfer Center preferred. Licensure, certification, and/or registration: Nationally Registered and Virginia State Intermediate or Paramedic certification required or Licensed as a Registered Nurse in state of Virginia required. AHA BLS - HCP, ACLS, PALS, NRP and PHTLS or BTLS required within one year from date of hire. Other Minimum Qualifications: Must have effective team building and leadership skills. Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills. Recruiter: JAMIE RATLIFF Recruiter Email: **************************** For more information, contact the HR Service Center at **************. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: ******************************************************************* Benefits, Pay and Well-being at Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training

INTRODUCTION Reporting to the Chief Operating Officer, the Vice President of Operations plays a critical leadership role in advancing Unity's operational excellence. This position supports the COO by overseeing day-to-day operational functions, strengthening systems across health centers, and ensuring seamless coordination between clinical and non-clinical teams. The VP of Operations drives execution, operational consistency, and continuous improvement while helping translate the COO's strategic direction into operational outcomes. MAJOR DUTIES/ESSENTIAL FUNCTIONS Oversee daily operations across health centers and the DOC, ensuring they run efficiently and in alignment with the COO's strategic priorities. Partner with the Chief Medical Officer and operational leaders to integrate clinical and administrative workflows that support high-quality, patient-centered care. Develop and lead high-performing operational teams that support access, throughput, service delivery, and site performance. Direct facilities operations, environmental services, access control, and related infrastructure functions to ensure safe, efficient, and well-maintained environments. Support long-term capital planning and infrastructure strategy in collaboration with the COO. Provide operational support to the VP of Pharmacy to ensure integrated and efficient pharmacy services across health centers. Support the COO and executive team in identifying new partners, service enhancements, and revenue opportunities that advance organizational goals. Contribute to operational analyses, program evaluations, and budget development in partnership with the CFO. Ensure operational compliance with federal, state, and local regulations, accreditation standards, and licensing requirements. Implement and monitor systems to maintain high standards of safety, quality, and operational performance. Lead outreach operations to support population health strategies and strengthen community-based services. Serve as an operational point of contact for Managed Care Organizations, ensuring effective coordination and issue resolution. Develop, track, and report operational KPIs tied to efficiency, access, cost, service delivery, and health center performance. Strengthens team capacity through coaching, performance management, and competency development. Represent the COO in meetings and engagements when needed. Other duties as assigned by management. MINIMUM QUALIFICATIONS Bachelor's degree in business administration, health administration, public health, or related field required, master's degree preferred. 8-10 years of healthcare operations experience preferred, with at least 6 years in progressive leadership roles. Experience working with Federally Qualified Health Centers (FQHCs), non-profit mission-based organizations, or in healthcare preferred. Proven success in managing multi-site healthcare operations and leading complex organizational functions. Strong operational, financial and analytical skills Demonstrated ability to lead teams, navigate changes and drive improvements. Physical Requirements The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.

Job Description - VP, Operations The primary role of the VP, Operations is to drive predictable, on-time, high-quality execution across Spherix's end-to-end market research and production operations. This role manages operational workflows, governance, and capacity planning to ensure efficient delivery of insights, support scalable growth, and enable effective cross-functional collaboration. The VP, Operations partners closely with franchise teams, delivery teams, and corporate functions to establish consistent standards, enforce best practices, and provide leadership with clear operational visibility across the research portfolio. This role reports to the CEO and is based in Exton, PA. Key Responsibilities Operational Execution & Delivery Leadership Own the end-to-end orchestration of market research execution across programming, fielding, panel operations, data processing, reporting, and publication, ensuring predictable, high-quality delivery at scale. Design and continuously refine workflows that reduce handoff friction, rework, and manual coordination across teams. Partner with insights and franchise teams to translate delivery needs into executable timelines and resource plans Establish clear ownership, decision rights, and handoff expectations across Spherix, ensuring projects launch with aligned scope, timelines, and success criteria. Surface delivery risks early and drive resolution through data, prioritization, and decisive escalation, facilitating focused operational forums centered to achieve operational objectives Own and manage the integrated publication roadmap across franchises, indications, and products, ensuring commitments are consistently met. Coordinate execution inputs across analytics, insights, operations and leadership to balance speed, quality, and capacity in delivery. DevOps, Delivery Technology & Automation Manage, maintain and evolve all operations' platform technology including but not limited to Asana, Survey App, Power BI Internal LLMs. Investigate, define and deploy new emerging technologies with a focus on AI to provide continuous improvement to operational processes Maintain living, system-driven project plans that provide real-time visibility into timelines, dependencies, risks, and capacity. Design and maintain leadership-ready dashboards and integrated platforms (e.g., Power BI) that surface portfolio health, delivery performance, risks, and capacity in real time. Identify and implement opportunities to automate repetitive workflows, reporting, and handoffs, and support integrations across internal and external systems including Asana, Power BI, HubSpot, SharePoint, and data platforms. Establish and evolve a modern production operations center of excellence focused on execution quality, efficiency, and scalability. Team Leadership & Capacity Strategy Lead, mentor, and develop a team of data analysts, programmers, DevOps , program managers and panel team members, setting clear expectations, supporting professional growth, and holding the team accountable for outcomes. Translate product and portfolio demand into forward-looking capacity and staffing plans across franchises and products, partnering with functional leaders to proactively rebalance workloads. Build reusable execution playbooks, standards, templates, and operating rhythms that scale as volume and complexity increase. Education & Experience Bachelor's degree required; advanced degree preferred. 10+ years of experience in operations, PMO, research operations, or workflow management, preferably within market research or consulting. Deep expertise with technology tools including but not limited to Asana, AI, LLMs, proprietary survey applications, BI technology delivery and operations tools Strong experience managing complex, cross matrix multi-workstream research projects. Proven experience managing operations teams Experience creating executive-level dashboards (KPIs, capacity, cycle times, portfolio summaries) Strong background in governance, process standardization, and operational execution. Very strong technology background Excellent organizational, analytical, and problem-solving skills. Strong communication skills with the ability to influence stakeholders across all levels of the organization. What You Bring You are highly organized, proactive, and execution focused. You thrive in complex, fast-paced environments with multiple concurrent workstreams. You bring a strong operational mindset with exceptional attention to detail and discipline. You are comfortable enforcing standards while building trust and collaboration across teams. You are motivated by building scalable systems and operating models that enable consistent, high-quality delivery. Other Relevant Information Compensation package includes a competitive salary and benefits , commensurate with experience, as well as eligibility for an annual bonus linked to company performance. Limited travel may be required for internal meetings, planning sessions, or company events. About Spherix Spherix is an independent market intelligence and advisory firm that provides an unbiased view of therapeutic areas within rapidly evolving indications. Our seasoned in-house team specializes in dermatology, gastroenterology, hematology, oncology, rheumatology, nephrology, neurology, and ophthalmology. By collaborating closely with our clients, we empower them to make informed decisions and capitalize on opportunities through comprehensive market insights, strategic consultations, and advisory services.

Description & Requirements IT Operational Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other OSC operators, and act as both mentors and a direct line of escalation. This is an on-site position that requires a Secret Clearance. Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7 Job-Specific Essential Duties and Responsibilities: * Provide Tier 2 IT Support services for a mission critical platform * Supervise the assessment and categorization of incoming support requests to determine the appropriate level of support required * Log, track, and manage incidents and service requests using the organization's ticketing system, ensuring timely resolution and communication with end-users * Supervisor first-line technical support for hardware, software, and network issues, escalating more complex problems to higher-tier support as necessary * Assist users with advanced IT issues, such as domain refreshes, software installations, and data inquiries, change requests, etc. * Provide guidance on optimization strategies such as load balancing, incident optimization, network traffic monitoring, and more * Develop and update knowledge base articles and technical documentation to assist users and improve the efficiency of the support process * Hold the team accountable through innovation meetings to determine the best way to increase performance and shift-left potential risks and challenges * Work closely with other IT support teams to ensure seamless escalation and resolution of complex issues * Receive and input critical time data in various formats and ingest it into the vetting system. Data may be received in various formats and must be converted to a customer defined format such as XML for ingest into the system * Schedule and align resources on the team to ensure 24x7 coverage of the systems * Responsible for the performance and mentorship of other Tier 1 Support Specialists, acting as a guide and providing direct work assignments * Supervise Tier 1 Support Specialists, overseeing their duties and functions and act as a direct line of escalation * Provide training and documentation of SOPs, rhythms, and triage/diagnose methodologies to all Tier 1 Support Specialists * Act as the career mentor for Tier 1 Support Specialists. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances. Job-Specific Minimum Requirements: * Due to federal requirements, only US Citizens can be considered. Candidates with dual citizenship cannot be considered. * Active Secret clearance is required. * High School Diploma or GED equivalent required. * This position includes flexible shift work that rotates based on customer needs, offering exposure to a range of schedules, including 1st, 2nd, 3rd, and Panama shifts. * This contract supports systems that require 24x7x365 uptime. Candidates must be willing and able to meet recall requirements, including participation in a rotational on-call schedule. * This role requires on-site support at the on-site location in Colorado Springs, Colorado. Telework is not permitted. * 12+ years of experience in Helpdesk/ServiceDesk/Call Center OR equivalent experience in customer service. * Additional tasks to be assigned as needed. #techjobs #clearance #veterans Page #APPCASTDTO Minimum Requirements TCS148, T4, Band 7 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.

Full-time Description The Director of Revenue Cycle will be responsible for optimizing revenue capture, ensuring timely and accurate billing and collections, and maximizing reimbursement while maintaining compliance with regulatory requirements. The ideal candidate will have a strong background in revenue cycle management, excellent leadership skills, and a commitment to achieving financial excellence in healthcare. Responsibilities: Revenue Cycle Oversight: Provide strategic leadership and direction for the revenue cycle department, including billing, coding, collections, and accounts receivable management. Develop and implement policies, procedures, and best practices to optimize revenue cycle processes and improve financial performance. Monitor key performance indicators (KPIs), revenue metrics, and financial benchmarks to assess revenue cycle performance and identify opportunities for improvement. Billing and Claims Management: Oversee the billing process, including charge capture, claims submission, and revenue recognition, to ensure accurate and timely billing of services rendered. Monitor claim denials, rejections, and appeals, and implement strategies to minimize claim errors and maximize clean claim submission rates. Ensure compliance with billing regulations, coding guidelines, and payer requirements to optimize reimbursement and minimize revenue leakage. Accounts Receivable Management: Manage accounts receivable processes, including payment posting, denial management, and accounts receivable follow-up, to reduce outstanding balances and improve cash flow. Analyze accounts receivable aging reports, identify trends, and implement strategies to reduce days in accounts receivable and optimize collections. Revenue Integrity and Compliance: Ensure compliance with healthcare regulations, billing standards, and payer policies related to revenue cycle management, including HIPAA, CMS, and other regulatory requirements. Conduct regular audits and reviews of revenue cycle processes, documentation, and coding practices to ensure accuracy, completeness, and compliance. Financial Analysis and Reporting: Generate and analyze financial reports, revenue cycle performance metrics, and key performance indicators (KPIs) to monitor financial performance, identify trends, and support decision-making. Prepare and present revenue cycle performance reports, variance analyses, and recommendations to senior leadership and stakeholders. Staff Leadership and Development: Lead and develop the revenue cycle team, providing guidance, training, and support to ensure a high level of performance, productivity, and professionalism. Foster a culture of accountability, collaboration, and continuous improvement within the revenue cycle department. Requirements Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required; Master's degree preferred. Minimum of 7-10 years of progressive experience in revenue cycle management, with at least 3-5 years in a leadership or managerial role. Must have Athena collector background and experience. Coding experience. Strong knowledge of revenue cycle processes, healthcare billing regulations, coding guidelines, and payer reimbursement methodologies. Experience with healthcare revenue cycle software systems (e.g., Epic, Cerner, Meditech) and financial reporting tools. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, including past team management of both internal and external third-party teams. Successful experience with change management, and the ability to work both high level strategically and drive tactically to cover support with billing and coding. Effective communication, interpersonal, and negotiation skills. Demonstrated ability to drive process improvements, optimize revenue performance, and achieve financial goals. Athena reporting experience and experience in women's healthcare preferred but not required.

Job DescriptionDescription: The Director of Revenue Cycle will be responsible for optimizing revenue capture, ensuring timely and accurate billing and collections, and maximizing reimbursement while maintaining compliance with regulatory requirements. The ideal candidate will have a strong background in revenue cycle management, excellent leadership skills, and a commitment to achieving financial excellence in healthcare. Responsibilities: Revenue Cycle Oversight: Provide strategic leadership and direction for the revenue cycle department, including billing, coding, collections, and accounts receivable management. Develop and implement policies, procedures, and best practices to optimize revenue cycle processes and improve financial performance. Monitor key performance indicators (KPIs), revenue metrics, and financial benchmarks to assess revenue cycle performance and identify opportunities for improvement. Billing and Claims Management: Oversee the billing process, including charge capture, claims submission, and revenue recognition, to ensure accurate and timely billing of services rendered. Monitor claim denials, rejections, and appeals, and implement strategies to minimize claim errors and maximize clean claim submission rates. Ensure compliance with billing regulations, coding guidelines, and payer requirements to optimize reimbursement and minimize revenue leakage. Accounts Receivable Management: Manage accounts receivable processes, including payment posting, denial management, and accounts receivable follow-up, to reduce outstanding balances and improve cash flow. Analyze accounts receivable aging reports, identify trends, and implement strategies to reduce days in accounts receivable and optimize collections. Revenue Integrity and Compliance: Ensure compliance with healthcare regulations, billing standards, and payer policies related to revenue cycle management, including HIPAA, CMS, and other regulatory requirements. Conduct regular audits and reviews of revenue cycle processes, documentation, and coding practices to ensure accuracy, completeness, and compliance. Financial Analysis and Reporting: Generate and analyze financial reports, revenue cycle performance metrics, and key performance indicators (KPIs) to monitor financial performance, identify trends, and support decision-making. Prepare and present revenue cycle performance reports, variance analyses, and recommendations to senior leadership and stakeholders. Staff Leadership and Development: Lead and develop the revenue cycle team, providing guidance, training, and support to ensure a high level of performance, productivity, and professionalism. Foster a culture of accountability, collaboration, and continuous improvement within the revenue cycle department. Requirements: Bachelor's degree in Healthcare Administration, Business Administration, Finance, or related field required; Master's degree preferred. Minimum of 7-10 years of progressive experience in revenue cycle management, with at least 3-5 years in a leadership or managerial role. Must have Athena collector background and experience. Coding experience. Strong knowledge of revenue cycle processes, healthcare billing regulations, coding guidelines, and payer reimbursement methodologies. Experience with healthcare revenue cycle software systems (e.g., Epic, Cerner, Meditech) and financial reporting tools. Excellent analytical, problem-solving, and decision-making skills. Strong leadership, including past team management of both internal and external third-party teams. Successful experience with change management, and the ability to work both high level strategically and drive tactically to cover support with billing and coding. Effective communication, interpersonal, and negotiation skills. Demonstrated ability to drive process improvements, optimize revenue performance, and achieve financial goals. Athena reporting experience and experience in women's healthcare preferred but not required.

Columbia Association (CA) is a nonprofit community services corporation that manages Columbia, MD, home to approximately 100,000 people. Columbia was founded in 1967 by James Rouse and his Howard Research and Development Company. Rouse sought to build a complete city that would respect the land, provide for the growth of people, and ultimately make a profit. Columbia, MD, is ranked #1 in Maryland as the Happiest City (WalletHub) and Best Place to Live (Livability.com, Niche.com). CA operates a range of fitness and recreation facilities, including three full-service fitness clubs, five tennis clubs, twenty-three outdoor pools, two golf courses, an ice rink, and a miniature golf course. As an integral part of the leadership team, the Supreme Sports Club Operations Manager ensures a successful, safe, clean, functional, and customer service-focused environment for our members, guests, and associates. They inspire members and guests through movement, community, and personal attention. They encourage active, social, and healthier lives. The Operations Manager delivers this experience with knowledgeable staff, fully functional equipment, and spotlessly clean environments. The Operations Manager assumes all club responsibilities in the absence of the Supreme Sports Club Manager. The Operations Manager also works with other club leaders to achieve financial goals, deliver exceptional customer service, promote innovation, and provide team education. Prior management and operations experience required. Experience in a health and fitness facility is preferred. Competitive salary range of $60,000 - $68,000 commensurate with experience. The actual salary offered will depend on the overall qualifications of the individual applicant for the position and the budgeted amount for the role. Benefits include health/dental/vision/leave/401K, paid time off, tuition reimbursement program, a Columbia Association Fit& Play family membership, employee discounts and more. EOE/ADA.

The Role GTI is seeking an experienced Operations Manager to lead our production team in our Low Moor, VA facility. As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Low Moor. You'll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You'll also blaze the path toward creating and developing the multilevel professional team in Low Moor, and you'll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level! Responsibilities Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures Develop and produce reporting to clearly illustrate the trends of the business Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI's mission, vision, goals and objectives Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary Ensure compliance with local, state, and federal billing or licensing requirements Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements Other duties as assigned Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Bachelor's Degree in Engineering or Business, preferred 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required Consumer Packaged Good experience preferred In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus Exposure to horticulture and/or plant science and/or lab processing, a plus Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred Adapts and thrives in a demanding, start-up, fast-paced environment Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information Must understand and comply with the rules, regulations, policies, and procedures of GTI Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry

The Role GTI is seeking an experienced Operations Manager to lead our production team in our (CITY, STATE) facility. As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in (CITY, STATE). You'll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You'll also blaze the path toward creating and developing the multilevel professional team in (CITY, STATE), and you'll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level! Responsibilities Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures Develop and produce reporting to clearly illustrate the trends of the business Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI's mission, vision, goals and objectives Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary Ensure compliance with local, state, and federal billing or licensing requirements Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements Other duties as assigned Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Bachelor's Degree in Engineering or Business, preferred 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required Consumer Packaged Good experience preferred In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus Exposure to horticulture and/or plant science and/or lab processing, a plus Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred Adapts and thrives in a demanding, start-up, fast-paced environment Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information Must understand and comply with the rules, regulations, policies, and procedures of GTI Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry

Full-time Description LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receive a coordinated plan of care that enables them to maintain their independence and enjoy a safe and active life in the community. Our health teams of geriatric physicians and nurse practitioners, nurses, social workers, rehabilitation specialists and other health care professionals assess our Participants' needs and desires, plan and approve services with them and their family or caregiver, monitor for changes and provide timely interventions. Primary care and community services are provided through our Day Health Centers and through our in-home program according to an individual Participant's needs. What We Offer Rich Benefits Package including Medical, Dental, and Vision 401(k) with Company Match, vested immediately. Life Insurance Want to further your education? We offer Tuition Reimbursement! Paid Time Off - Grows every pay period and rolls over into new year! OPERATIONS MANAGER At LIFE Pittsburgh, our goal is simple: help older adults stay where they feel safest and happiest-at home. The Operations Manager, in collaboration with and under the direction of the Center Administrator, is responsible for aspects of the day-to-day operations, administration, coordination of all care delivered to LIFE Pittsburgh Participants. Responsible for the safe and effective operations of the day center to ensure services and an environment that meets the participants needs effectively and safely. Responsible for processes such as environmental and safety assessments, plant maintenance, participant feedback and grievances, center flow and census control. In collaboration with the Center Administrator, is responsible for the coordination, implementation and evaluation of activities and services provided for Participants of LIFE Pittsburgh ensuring that the care and services meet the established quality standards and regulations. Consistent with the PACE Model of Care and the Center Administrator will provides leadership and facilitation of the IDT meetings for development / implementation of care plans and to ensure PACE and LIFE Pittsburgh philosophies are met. In collaboration with the Management Team and strong communion with the Center Administrator, participates in the continued development of the team to improve team decision-making skills and will ensure that team members understand the importance of their roles and expectations as team members. Participates in the development and maintenance of policies and procedures of operations. Provide input and monitoring of annual budget and in collaboration with the Center Administrator will ensure appropriate spending and resource allocation. Investigates and responds to variances. Participates in the Quality Program collaboratively to measure operational quality, participant satisfaction and participate in corrective actions as needed. Actively participate in the grievance resolution process, RCAs and other quality initiatives that focus on the efficient and effective functioning of the center and center staff. Directs and evaluates work performances of staff ensuring the continuous provision of safe and quality care, including periodic and annual evaluation of employee performance. In collaboration with the IDT, Center Administrator and Management Team, evaluates in-service training needs and attainment for staff and volunteers in accordance with regulatory guidelines. Promotes Team building and the multidisciplinary PACE process. As delegated functions as Team Facilitator during Team meetings. As delegated Functions as a facilitator of the interdisciplinary Team for the establishment, ongoing assessment and evaluation of the participant plan of care. Maintains a high level of knowledge related to regulatory changes and oversees and provides staff education related to regulations. May perform additional essential and/or non-essential job functions as assigned by supervisor at any given time with or without notice. Requirements Knowledge /Skills / Abilities Ability to obtain and interpret information in terms of the specific needs of the Participant served. Frequently required to manage many details within a fast paced environment. Thorough working knowledge of supporting cognitively impaired seniors and their families to deal with sensitive issues and facilitate problem solving. Possesses the knowledge of the human growth and development of the Participant served. Understands the range of treatment needed to serve LIFE Participants. Strong management skills and the ability to direct and manage different levels of staff. Good verbal and written communication skills. Ability to work independently when appropriate, and also work as a strong partner with a multidisciplinary team. Required Certification/License Valid Driver's license and automobile insurance Must have a vehicle for travel Education/Experience Prior experience working with and relating to the geriatric population and their family members (prior management preferred) Minimum of (1) year experience in a hospital or long term care facility or setting Bachelor's degree in a health care related field (Masters degree strongly preferred) or 1-3 years of experience in and Interdisciplinary (IDT) or supervisory role in a PACE environment. Salary range $55,000 -$68,750 annually, commensurate with experience and qualifications. LIFE Pittsburgh also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.

LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receive a coordinated plan of care that enables them to maintain their independence and enjoy a safe and active life in the community. Our health teams of geriatric physicians and nurse practitioners, nurses, social workers, rehabilitation specialists and other health care professionals assess our Participants' needs and desires, plan and approve services with them and their family or caregiver, monitor for changes and provide timely interventions. Primary care and community services are provided through our Day Health Centers and through our in-home program according to an individual Participant's needs. What We Offer Rich Benefits Package including Medical, Dental, and Vision 401(k) with Company Match, vested immediately. Life Insurance Want to further your education? We offer Tuition Reimbursement! Paid Time Off - Grows every pay period and rolls over into new year! OPERATIONS MANAGER At LIFE Pittsburgh, our goal is simple: help older adults stay where they feel safest and happiest-at home. The Operations Manager, in collaboration with and under the direction of the Center Administrator, is responsible for aspects of the day-to-day operations, administration, coordination of all care delivered to LIFE Pittsburgh Participants. Responsible for the safe and effective operations of the day center to ensure services and an environment that meets the participants needs effectively and safely. Responsible for processes such as environmental and safety assessments, plant maintenance, participant feedback and grievances, center flow and census control. In collaboration with the Center Administrator, is responsible for the coordination, implementation and evaluation of activities and services provided for Participants of LIFE Pittsburgh ensuring that the care and services meet the established quality standards and regulations. Consistent with the PACE Model of Care and the Center Administrator will provides leadership and facilitation of the IDT meetings for development / implementation of care plans and to ensure PACE and LIFE Pittsburgh philosophies are met. In collaboration with the Management Team and strong communion with the Center Administrator, participates in the continued development of the team to improve team decision-making skills and will ensure that team members understand the importance of their roles and expectations as team members. Participates in the development and maintenance of policies and procedures of operations. Provide input and monitoring of annual budget and in collaboration with the Center Administrator will ensure appropriate spending and resource allocation. Investigates and responds to variances. Participates in the Quality Program collaboratively to measure operational quality, participant satisfaction and participate in corrective actions as needed. Actively participate in the grievance resolution process, RCAs and other quality initiatives that focus on the efficient and effective functioning of the center and center staff. Directs and evaluates work performances of staff ensuring the continuous provision of safe and quality care, including periodic and annual evaluation of employee performance. In collaboration with the IDT, Center Administrator and Management Team, evaluates in-service training needs and attainment for staff and volunteers in accordance with regulatory guidelines. Promotes Team building and the multidisciplinary PACE process. As delegated functions as Team Facilitator during Team meetings. As delegated Functions as a facilitator of the interdisciplinary Team for the establishment, ongoing assessment and evaluation of the participant plan of care. Maintains a high level of knowledge related to regulatory changes and oversees and provides staff education related to regulations. May perform additional essential and/or non-essential job functions as assigned by supervisor at any given time with or without notice. Requirements Knowledge /Skills / Abilities Ability to obtain and interpret information in terms of the specific needs of the Participant served. Frequently required to manage many details within a fast paced environment. Thorough working knowledge of supporting cognitively impaired seniors and their families to deal with sensitive issues and facilitate problem solving. Possesses the knowledge of the human growth and development of the Participant served. Understands the range of treatment needed to serve LIFE Participants. Strong management skills and the ability to direct and manage different levels of staff. Good verbal and written communication skills. Ability to work independently when appropriate, and also work as a strong partner with a multidisciplinary team. Required Certification/License Valid Driver's license and automobile insurance Must have a vehicle for travel Education/Experience Prior experience working with and relating to the geriatric population and their family members (prior management preferred) Minimum of (1) year experience in a hospital or long term care facility or setting Bachelor's degree in a health care related field (Masters degree strongly preferred) or 1-3 years of experience in and Interdisciplinary (IDT) or supervisory role in a PACE environment. Salary range $55,000 -$68,750 annually, commensurate with experience and qualifications. LIFE Pittsburgh also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.

The Role GTI is seeking an experienced Operations Manager to lead our production team in our Abingdon, Virginia facility. As Operations Manager, you'll coordinate with on the ground leadership to direct all the daily processes and long-term targets of our production facility in Abingdon, VA. You'll grind away at the details of managing internal resources to maximize safety, compliance, efficiency, productivity and culture. You'll also blaze the path toward creating and developing the multilevel professional team in Abingdon, VA, and you'll work closely with the management team to keep every detail of the facility up to snuff. You will be the one to ensure product quality standards are maintained, complete and accurate orders are processed and delivered, and inventory integrity is maintained. The operational duties are mostly hands-on and direct in nature and require substantial time be spent on the plant floor working closely and directly with all production employees. A strong leader knows that success is always a joint effort, and the Operations Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level! Responsibilities Oversee all strategic planning and vision for facility plant operations for processing, packaging, maintenance, quality and logistics/fulfillment Manager all facility activities working closely with departmental managers ensuring wholesale objectives are accomplished on time and budget Partner with facility General Manager on budgeting; Analysis of facility data, including efficiency metrics, labor variance analysis, defect rates, cost drivers, volume and capacity planning, etc. to make recommendations on optimal quality and efficiency improvements and capital expenditures Develop and produce reporting to clearly illustrate the trends of the business Manage and maintain a company culture consistent with the culture established at GTI corporate of accountability, transparency and enjoyment Participate in developing and implementing rules, regulations, policies, and procedures to advance GTI's mission, vision, goals and objectives Continuously improve the skills, knowledge and morale of all employees; create an environment where the entire team does the same Implement and maintain wholesale facility and equipment preventative maintenance program; replace, or make adjustments to plant facilities and equipment when necessary Ensure compliance with local, state, and federal billing or licensing requirements Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/or human resources requirements Other duties as assigned Working Conditions Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Bachelor's Degree in Engineering or Business required 5+ years of management experience in manufacturing environment; direct management of 30+ individuals in a manufacturing setting required Consumer Packaged Good experience preferred Computer skills strong experience in Microsoft programs and inventory tracking Development of people/team members In-depth knowledge & understanding of Lean, Six Sigma, certifications a plus Exposure to horticulture and/or plant science and/or lab processing, a plus Can-do attitude and ability to adapt quickly; business is experiencing tremendous growth so previous operational experience in growth environment is substantially preferred Adapts and thrives in a demanding, start-up, fast-paced environment Superior communication and interpersonal skills (verbal, non-verbal, written), with the ability to build relationships at all levels, both internally and externally Possesses a high level of critical thinking Operates with a high level of professionalism and integrity, including dealing with confidential information Must understand and comply with the rules, regulations, policies, and procedures of GTI Must have a solid understanding of the Medical Marijuana laws, rules and regulations set forth by the state; a pursuit to further their understanding and knowledge of the industry and the laws Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry

MeBe is a provider of evidence-based therapies for children with autism and other special needs. Our mission is to empower families, professionals, and communities by educating and training them on evidence-based approaches. Our secret sauce? Play-filled, research-based care across multi-disciplines including OT, Speech and ABA. At MeBe, you'll be offered more than a job. You'll receive training and support to help you develop your career and grow as an individual. You'll work with extraordinary team members who share a common goal, to help children with autism be their best selves. Your days will be filled with meaning and purpose. MeBe is seeking a Site Operations Manager to support the day-to-day non-clinical operations of our Spring Learning Center. This hands-on role focuses on executing operational processes, supporting staffing and scheduling needs, monitoring attendance, and assisting with client onboarding and ongoing support, while ensuring daily activities align with company policies, safety standards, and compliance requirements. Note: This role is expected to work on-site, Monday through Friday during core business hours, with consistent availability aligned to the Learning Center's operational needs. About You: You take pride in your work, pay attention to the small details and have a reputation for doing high quality work. You value transparency and operate with candor and compassion. You inspire others to be their best selves. You love to weave fun and laughter into whatever you do. Making a positive impact is what drives you You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo. About What You'll Work On: Operations Coordination Serve as the primary operational leader for the Learning Center, overseeing all non-clinical operations to ensure day-to-day efficiency, consistency, and readiness. Collaborate closely with cross-functional partners, including Revenue Cycle, Contracts and Credentialing, Scheduling, Business Development, Recruiting, and People Operations, to address site-specific needs and support broader organizational goals. Implement, monitor, and enforce company policies, procedures, and compliance standards, ensuring operational alignment and regulatory adherence. Partner with Scheduling to optimize billable utilization, proactively reduce cancellations, and minimize gaps in service delivery. Monitor staff and client attendance patterns to support appropriate scheduling coverage, operational efficiency, and continuity of care. Oversee facility operations, including safety, cleanliness, and overall readiness; conduct quarterly safety inspections and lead required emergency drills, such as fire drills. Manage operational resources by tracking and ordering supplies, maintaining equipment, and coordinating repairs and vendors as needed. Support Learning Center administrative functions, including document management, internal coordination, site events, and approved social media or community updates. Client Experience & Relationship Management Oversee the full client lifecycle, including onboarding, ongoing monthly check-ins, and discharge planning, ensuring a smooth, supportive, and well-communicated experience for families at every stage. Serve as a visible point of contact for families and visitors, greeting guests and maintaining a professional, welcoming, and family-centered environment within the Learning Center. Monitor and maintain high client satisfaction through proactive communication, early identification of concerns, and timely issue resolution. Advocate for client and family needs by partnering closely with the Clinical Team to address questions, concerns, and service adjustments. Support client retention and responsible growth by thoughtfully introducing additional MeBe services when aligned with family needs and clinical recommendations. Ensure documentation and follow-through related to client interactions, feedback, and resolutions are completed accurately and in a timely manner. Staffing, Productivity, & Culture Monitor daily site operations and workforce performance, proactively identifying and addressing issues that impact service delivery, morale, or compliance. Partner with Recruiting and People Operations to support assigned recruitment, onboarding, performance reviews and retention initiatives, ensuring staffing aligns with operational and client needs. Provide non-clinical coaching, timely feedback, recognition, and corrective discipline in alignment with company policy to reinforce accountability, uphold performance standards, and support consistent expectations across the team. Foster a high-performance, respectful, and professional work environment that supports clinician success and positive client outcomes. Qualifications: 2+ years of experience in an operations, administrative, or coordination role, preferably in healthcare, behavioral health, education, or a service-based environment. Experience supporting day-to-day operations, scheduling, staffing coordination, or administrative workflows. Strong organizational and time-management skills with the ability to manage multiple tasks and priorities in a fast-paced setting. High attention to detail and follow-through, particularly when working with schedules, attendance, progressive discipline and documentation. Ability to communicate clearly and professionally with families, staff, and internal teams. Comfort using scheduling systems, spreadsheets, and basic reporting tools; experience with healthcare or workforce systems is a plus. Ability to follow established processes, policies, and compliance requirements consistently. Willingness to learn and adapt quickly in a hands-on, operational role. Team-oriented mindset with the ability to collaborate effectively across functions. Dependable, punctual, and able to work onsite M-F during business hours. Perks and Benefits: Industry benchmarked, competitive pay based on experience Pay: $29-$34/ hour, depending on experience 29 PTO Days Medical, Vision, Dental for eligible employees Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance Invest in your mental health with access to free mental health sessions Protect your pet with discounted pet insurance Secure your future with our 401k program Unlimited employee referral bonuses Tuition discounts available to all employees through our University Partnerships Expansive treatment spaces in applicable locations Company sponsored, fun events for everyone Note: This role is expected to work on-site, Monday through Friday during core business hours, with consistent availability aligned to the Learning Center's operational needs. For more information, please visit our website at ****************** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Phil, we are on a mission to help patients get convenient and affordable access to high cost medication. As a Series D health-tech startup, we have built a multi-sided platform for the specialized and high-cost drugs that treat complex health conditions. Our mobile experience helps patients seamlessly start and stay on treatment, including getting their medications covered by insurance. We partner with biosciences brands to get their medications to patients, while providing them data intelligence to improve their go-to-market strategies. The end result is healthier patients, an easier experience for doctors, and science reaching the people who need it. For more information on Phil, visit *************** Position Overview: We are looking for a senior operational leader to manage and support Phil's pharmacy team through a period of growth. This team - made up of highly motivated pharmacists, technicians, and administrative specialists - is critical for timely and compliant processing of patient prescriptions. This role will ensure we have the right people, processes, and structures in place to deliver on that mission. This is a managerial role with a focus on people management, coordination, and implementation of optimized business processes. You will be responsible for successful outcomes in areas such as productivity, quality control, and team engagement. Though experience in pharma or healthcare is not required (though preferred), the ideal candidate must have experience in managing medium to large-sized operational teams (40+) and the flexibility and eagerness to thrive in a start-up environment. Job Duties: Operational strategy: You will develop long-term goals and associated production KPIs (e.g., SLAs) and work with direct reports to execute operational plans to achieve them. Staff + workforce management: You will be responsible for hiring, training, and managing the pharmacy staff. This includes creating work schedules, conducting performance evaluations, and addressing any staffing issues or conflicts. Process optimization: You will identify operational weaknesses and help improve or innovate new processes or tooling to keep the team efficient and error free. Quality assurance: You will help strengthen the team's quality assurance program by setting the right standards, process, and feedback loops to minimize internal errors. Compliance and regulatory adherence: You will coordinate with our compliance and legal specialists to ensure that the team operates in accordance with all applicable laws and regulations. Healthcare Provider (HCP) Support: You will ensure external interactions with HCPs set them up for success - whether that's introducing the Phil platform to a first-time prescriber or answering tactical questions to help push a prescription forward. Collaboration and communication: You will be a key voice and partner with internal teams to help drive cross-functional initiatives. Requirements: Bachelor's degree 10+ years of professional experience in a high-volume and extremely fast-paced, production-focused environment (e.g., customer support, manufacturing) Proven ability to manage effectively, set team goals, develop people to their highest levels of performance, and guide through challenging situations Prior professional experience with optimization, processes, systematic organization, program/project management Demonstrated data and analytics experience; Excel/Sheets proficiency is preferred Strong attention to detail and project management skills Outstanding communication skills. Including public speaking and ability to present effectively in front of peers and senior leadership Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Juggling those can be challenging, and this should be a strength. Thrive on change and operate flexibly - priorities can change quickly, so you must be nimble while positively bringing the team along for the ride A high bar across the board - from your own contributions to the people you work with to the products you work on - you will set the bar for operational excellence

THE ORGANIZATION: Net Community Care is a subsidiary of Northeast Treatment Centers (NET), a non-profit organization serving the Philadelphia region. As a designated Community Umbrella Agency (CUA) for the Department of Human Services, Net Community Care operates CUA1 and CUA7, providing comprehensive child welfare services focused on safety, permanency, and family well-being. Grounded in trauma-informed care and cultural humility, Net Community Care works to stabilize families, support youth development, and ensure children can grow in safe, nurturing, and permanent homes. The organization is committed to strengthening communities through collaboration, accountability, and continuous learning. SUMMARY: The Director of Operations, Prevention & Intervention Services in NCC (CUA) is responsible for overseeing and managing intervention programs that aim to prohibit, reduce, and respond to risk factors impacting children, youth and families. The Director must be highly knowledgeable of all prevention services offered through the Office of Children and Families (OCF) such as Out-of-School Time (OST), Career Connected Learning, and PHL PreK, etc. This individual ensures that prevention programming is well-managed, accessible, and strategically designed to provide proactive and quality services to the children and families served in NCC's CUA regions WHAT IT TAKES TO BE SUCCESSFUL IN THIS ROLE: Success in this role requires a leader who is both strategic and operationally skilled. The Director must be able to balance program oversight with on-the-ground relationship building in the community. This role demands the ability to think critically about prevention strategies, align them with DHS/OCF expectations, and adapt them to the unique needs of NCC's CUA communities. A successful Director demonstrates strong collaboration skills - building and maintaining trusted partnerships with schools, health providers, community-based organizations, and families. They are effective communicators who can translate policy into practice, coach staff, and advocate for youth and families. They must be comfortable managing multiple priorities, monitoring fiscal and programmatic outcomes, and ensuring that all prevention work is fully integrated into case management and service plans. In alignment with the NET's Violence Intervention Programs (VIP) strategy funded through the Pennsylvania Commission on Crime and Delinquency (PCCD) the Director must also be skilled in cross-system collaboration, be willing to co-create programs and service for youth and families though community input, use data-informed strategies to guide prevention work, and promote evidence-based, community-focused initiatives that reduce risk, enhance protective factors, and support the reduction of community violence. Most importantly, the Director leads with vision, accountability, and compassion - creating a culture where staff feel supported, youth are empowered, and services drive measurable improvements in family stability and well-being. Qualifications MINIMUM QUALIFICATIONS: Master's degree or above preferred from an accredited college or university with a major in the human services field plus three years of experience supporting management level staff. Minimum of five years of experience in Child Welfare & Social Services Minimum of three years of supervisory experience preferred. Minimum of three years of managing projects Demonstrated proficiency in Microsoft Word and Excel. Advanced oral and written communication skills to effectively problem-solve. Experience in a behavioral/mental health setting is a plus. Grant writing experience a plus.