Technical Business Analyst jobs at Medtronic - 5645 jobs

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

A healthcare solutions company seeks an Analyst in San Francisco. You'll analyze healthcare data, build dashboards, and provide actionable insights to leadership. Ideal candidates have 2+ years in analytical roles and should be proficient in SQL and Excel. This position offers the chance to make a significant impact as the first analyst in a fast-paced environment, with opportunities for growth and innovation in consumer healthcare. #J-18808-Ljbffr

Senior Technical Systems Analyst page is loaded## Senior Technical Systems Analystlocations: San Francisco, CAtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR1423IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.The Senior Technical Systems Analyst will be responsible for analyzing business processes and identifying opportunities for optimization through automation and AI solutions. Will work closely with cross-functional teams, including IT, product management, and stakeholders, to design and implement systems and solutions that enhance operational efficiency, reduce manual tasks, and support the overall business transformation goals. Your work will directly contribute to the modernization of our internal processes, improving service delivery to our employees and clients. This role is based in our San Francisco office, located on Geary Blvd, with the flexibility to work remotely as needed.**This is a Hybrid role (3days onsite required)**Key Responsibilities:**Process Analysis & Improvement:*** Conduct in-depth analysis of current business processes across various departments, focusing on identifying areas for automation and AI integration.* Work with business and technical teams to document business requirements, map processes, and develop detailed system specifications.* Develop and maintain workflows, system diagrams, and documentation for business process automation and AI initiatives.* Partner with stakeholders to define pain points and bottlenecks, recommending technical solutions that align with business goals.**AI and Automation Implementation:*** Lead the design and implementation of business automation solutions and AI capabilities, leveraging existing platforms such as Microsoft Azure, HubSpot, and other enterprise systems.* Collaborate with IT and AI teams to ensure that AI models, tools, and processes are effectively integrated into business operations.* Evaluate emerging AI and automation technologies to determine their potential fit within the organization, ensuring that they align with our security, compliance, and operational standards.**Technical Expertise & Leadership:*** Provide technical leadership and guidance to junior analysts, developers, and project teams, ensuring that system designs meet the company's objectives and technical requirements.* Work closely with project managers and IT teams to deliver automation and AI-driven projects on time and within scope.* Assist in system testing and validation of AI and automation tools, ensuring they meet functional and performance requirements.**Collaboration & Communication:*** Communicate effectively with both technical and non-technical stakeholders, translating complex technical information into clear, actionable insights.* Collaborate with internal teams to gather feedback, continuously refining and improving systems and processes.* Document and present analysis, recommendations, and progress reports to senior leadership and other key stakeholders.Required Qualifications:**Experience:*** Bachelor's degree in Computer Science, Information Technology, or a related field.* 7+ years of experience in systems analysis, with at least 3 years focusing on AI, automation, or digital transformation initiatives.* Proven experience working on automation, process optimization, and business transformation projects.* Strong background in analyzing and improving business processes, preferably within the healthcare industry.**Technical Skills**:* Experience with business automation platforms (e.g., Microsoft Power Automate, n8n, or similar).* Familiarity with cloud platforms (Microsoft Azure, AWS, etc.) and tools for system integration.**COMPENSATION:*** $106,996 - 135,000/Annual*This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.***Beware of Hiring Scams**We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.* Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.* All official communication will come from a verified IOA email address.* If you receive any suspicious communication or requests, report them to *********************************.* All legitimate job openings can be found on the .*We encourage you to learn more about IOA by visiting .**IOA reserves the right to adjust work hours or duties when appropriate.**Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.**Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.*A job with benefits that goes above and beyond.From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding. #J-18808-Ljbffr

A leading healthcare services company in Washington seeks a Workforce Management Professional 2 to analyze workforce needs and develop operational insights. The role requires 2+ years of scheduling experience, and proficiency in Microsoft Office. This remote position entails occasional travel for training. Competitive salary ranging from $59,300 to $80,900 per year, plus benefits focused on whole-person well-being. #J-18808-Ljbffr

The Business Analyst's role will elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need. The Business Analyst will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Business Analyst will also be proactive at following emerging Technology trends, watching for new technologies to optimize business processes. The Business Analyst will play a pivotal role in ensuring IT's understanding of business requirements. What's in it for you? Compensation based on experience Faith and purposed-based career opportunity! Fully Paid Health Benefit Retirement and Life insurance 12 Paid Holidays PLUS Birthday Lunch is provided DAILY. Professional Certification Development Hybrid remote/on-site work arrangements available Responsibilities Position will dually report into the Project Management office and Functional Vertical VP, the duties and responsibilities of the Business Analyst role include: Strategy and Planning Collaborate with project sponsors to determine project scope and vision. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Acquisition and Deployment Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Operational Management Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to write requirements specifications accurately and concisely. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Where applicable, develop prototypes of interfaces and attributes based on user requirements. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Act as the departmental Solution(s) configuration subject matter expert (SME). Requirements Functional process expertise in Finance and Accounting systems and processes. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Ability to create systematic and consistent requirements specifications in both technical and user-friendly language. Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required. Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources. Understanding of application development and software development life cycle concepts Able to influence and drive individuals and teams to meet key milestones and overcome challenges. Ability to work in a team and/or be an effective individual contributor. Experience with the following is preferred Professional certifications with International Institute of Business Analysis Accounting Practitioner Healthcare Industry Microsoft Office Suite of Products Monday Project Management Platform Sage Intacct Accounting Software About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health cost sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

The Prospect Management Analyst is a core member of the Trust's prospect management team, responsible for establishing protocols for best practices, devising and leading training for end users. Oversees data integrity and workflow practices between frontline and operational teams, gathering and translating business requirements for report modifications and analytical tools. Responsible for admin of global processes in the Prospect module of Blackbaud CRM, as well as oversight of established portfolio management procedures. Devises and conducts routine auditing and analysis on data in the Prospect Management domain, which underlies performance metrics for gift officer activity and efficacy and related analytics. Responsibilities The Prospect Management Analyst plays a key role in establishing and maintaining the core competencies of Trust staff related to CRM, our integrated enterprise data platform. Consistently meeting business, reporting, and analytics requirements of the Trust's fundraising management Designs and creates policy and procedure documents emanating from Trust Data Governance Business Rules for Prospect Management (plans) domains Maintains version control of documents and modifications as practices evolve As the key trainer and technical support for Trust administrative staff, the Prospect Management Analyst supports gift officers across all business units, as well as dissemination and communication of changes in business practices (as needed) to Trust admin staff Leads the records administration of prospect management metadata in CRM conducting bulk uploads and changes, diagnoses integrity and QC issues recommending solutions. Delegates and supervises administrative staff as necessary for fulfillment of prospect management records diagnostics, corrections, and entry projects Sets the agenda for bimonthly “CRM Q&A's” with admin staff, featuring Directors and Senior Directors from Data Steering Committee Participates with Records Management, Prospect Management and other Data Governance task teams as appropriate Education Requirements A Bachelor's degree and a min of 3 years in a fundraising or direct sales business environment are required. The knowledge of theories, principles and concepts and technical proficiency typically acquired through 2-3 years of experience using an enterprise‑level relational database is required. Experience Direct oversight of functions related to data admin, data integrity, and records management preferred Experience with Blackbaud CRM and Tableau Understanding of and experience with process management and/or process improvement concepts, and commensurate related skills including communication, coaching ability, persistence, critical thinking and ability to see the big picture Strong communication, writing, formatting and editing skills and proficiency in writing and/or editing training and support documentation that emphasizes orderly presentation of information and clear instructions. The ability to prioritize, manage multiple tasks, and work under pressure to meet deadlines. May require oversight of entry level and/or temporary data entry operators. May require oversight of learning pathways for administrative and frontline staff related to their proficiency in using CRM to manage their prospects and prospect portfolios. The ability to collaborate with immediate team members as well as Trust staff, donors and volunteers #J-18808-Ljbffr

A leading healthcare company is looking for a Workforce Management Professional to apply analytics and people metrics to strategic workforce decision-making. The role involves assessing staffing needs and ensuring the alignment of organizational strategies. Candidates should have at least 2 years of relevant experience and excel in communication and analytical problem-solving. This position offers a competitive salary and benefits and requires occasional travel for training. A bachelor's degree is preferred. #J-18808-Ljbffr

CO - Corp Office 320 Fillmore St Denver, CO 80206, USA Starting from $70,000.00 - $90,000.00 annually plus additional incentives The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc. Position Overview We are seeking a highly motivated and detail-oriented Revenue Strategy Analyst to join our dynamic team supporting a portfolio of branded hotels (Marriott and Hilton). The analyst will support the strategic execution of revenue management, distribution, and analytics functions, contributing directly to the performance of the Peregrine properties across different markets. This role is ideal for someone passionate about hospitality, data analysis, and commercial strategy, and looking to grow within the field of revenue optimization. Key Responsibilities Ensure rate parity across all online distribution channels (Brand.com, OTAs, GDS). Set up and manage promotional offers and packages. Create and maintain rate codes in collaboration with brand systems and property teams. Manage third-party distribution partners, including tour operators and wholesalers. Oversee reservation flow from select distribution channels and ensure inventory integrity. Strategic Analysis & Reporting Conduct pace and pickup analysis to monitor demand trends and booking behavior. Analyze historical and forecasted data to identify revenue opportunities. Monitor and report competitive set performance by segment (e.g., transient, group, corporate). Support annual budgeting and forecasting processes with data inputs and analysis. Data & Tools Management Maintain and improve databases and reporting tools for internal use. Develop and automate regular performance reports and ad-hoc analyses. Leverage brand tools, STR, Demand360, and other data sources to support insights and decision-making. Revenue Management & Inventory Control Manage and balance room inventory using brand systems (e.g., Marriott One Yield, Hilton GRO). Monitor and adjust room type availability to maximize revenue and occupancy. Review and validate pricing and inventory recommendations from automated revenue management systems. Participate in weekly revenue strategy meetings with hotel and commercial teams. Market & Event Monitoring Monitor market trends, citywide events, and local demand drivers. Provide strategic pricing recommendations based on changes in market conditions. Conduct ongoing competitive research and benchmarking. Required Skills & Qualifications A strong interest in hotel revenue management and commercial strategy. Bachelor's degree in Hospitality, Business, Economics, or a related field preferred. Proficiency with Excel and general Microsoft Office tools; experience with Power BI or Tableau is a plus. Familiarity with hotel systems such as PMS, CRS, RMS (Opera, OnQ, Synxis, etc.) is a strong asset. Excellent analytical and problem-solving skills with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong communication and organizational skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A healthcare provider is seeking a skilled application analyst for the Epic Fertility application. The role involves participation in analysis, configuration, testing, and support of the system. Successful candidates will act as liaisons between business and technology, ensuring smooth implementation and compliance with regulations. Preferred qualifications include a Bachelor's Degree and experience in a high-tech environment, with strong communication and leadership skills required for this position. #J-18808-Ljbffr

About General Medicine As an Analyst at General Medicine, you'll help build and scale a healthcare store that makes it delightfully simple for people to take care of their health. We provide upfront cash and insurance prices for virtual and in-person visits, prescriptions, labs, imaging, and more. You'll work directly with senior leadership to analyze data across operations, growth, and finance. From building models to creating dashboards, your work will shape how the entire company understands performance and opportunity. What we're looking for We're looking for someone early in their career-hungry, curious, and ready to dig into messy data sets to find clarity. The exact scope of the role will be broad and you'll thrive if you like to learn by doing and enjoy asking and answering questions others haven't thought of yet. Our ideal candidate is analytical, detail-oriented, and excited to drive actionable insights through data. You'll not only run analyses but also explain what they mean, what decisions they inform, and what questions they raise next. You should be excited to: Figure out how to quickly and efficiently answer business questions through SQL Inform leadership about key metrics by building well-designed dashboards Construct financial and operational analyses in Excel Translate numbers into clear, simple takeaways for leadership. Proactively surface trends, risks, and opportunities. Collaborate with leaders across functions in a hands‑on way. We don't expect you to have a healthcare background (though it's great if you do!). What matters most is that you're curious, adaptable, and eager to grow. Ideal Qualifications 2+ years of experience in an analytical role (finance, consulting, research etc) Undergraduate degree with a strong math focus (econ, applied math, math, eng, CS) Fluency with SQL and Excel; ideally some experience with programming Clear communicator who can draw insights from data and translate to actions. Startup‑ready mindset: flexible, resourceful, and comfortable with ambiguity. Please note that this role is based in our SF office (near Market and Spear St). We expect our team to work from the office least 3 days per week. Why join us We're an experienced team that has built a company in this space before and we have an ambitious and distinctive vision for what can be built in consumer healthcare. We believe LLMs and price transparency legislation have opened up several massive opportunities. You'll be our first analyst so your work will have immediate, company‑wide impact. This role will work directly with senior leadership and have the opportunity to influence real decision‑making in a mission‑driven, fast‑paced environment. #J-18808-Ljbffr

* Requirements gathering* Data modeling in Dataverse* App design (Canvas and/or Model-driven)* Workflow orchestration with Power Automate* Integrations with Microsoft 365, Azure, and third-party systems* Familiarity with **Azure services** supporting Power Platform (Logic Apps, Azure AD, API Management)* Experience with system integration patterns and iPaaS concepts* Understanding of enterprise application architecture and workflow orchestration* Strong analytical mindset with the ability to decompose complex processes* Excellent documentation and technical writing skills* Proven ability to manage competing priorities across multiple stakeholders* Comfortable working in Agile/Scrum environments* Understanding of **data protection, access control, and security design**, especially in healthcare or HIPAA-regulated environments* Experience implementing role-based access and least-privilege principles within Power Platform* Power Platform certifications (PL-100, PL-200, PL-400, PL-600)* Power Platform community contributions, blogs, or public solutions* Familiarity with process modeling tools (Visio, Lucidchart)- Experience with: * Power BI * Azure DevOps or GitHub for solution management * JavaScript, Power Fx, or REST APIs* **7+ years** in systems analysis, application development, or technical solution delivery* **3+ years of hands-on, production experience with Microsoft Power Platform*** Demonstrated delivery of **multiple Power Automate flows and Power Apps used by real business users*** Proven experience leading automation or low-code initiatives from concept to production* Experience supporting regulated or complex environments (healthcare strongly preferred) A job with benefits that goes above and beyond.From competitive salaries to investment and retirement opportunities, we offer our employees first-rate benefits. Coupled with outstanding health coverage, robust wellness programs, and additional perks, we make a rewarding career even more rewarding. #J-18808-Ljbffr

MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. Position Overview: The Epic My Chart Solutions Analyst supports OCHIN's mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals. Essential Functions: Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference. Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Skill development and competency growth in technical design, analysis, and system enhancements. Other duties as assigned. 20% Travel is required Requirements Minimum of 5 years of experience in similar or relevant role. Work history in Healthcare IT is required. MyChart and /or Ambulatory certification is required. Additional certification or proficiency in Wisdom, HOD preferred. Preference will be given to candidates with one or both of these proficiencies in addition to MyChart or Ambulatory required certification. Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience. The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in build is required. Intermediate proficiency in Microsoft Excel. Strong communication skills - able to communicate with both application and technical team members, as well as end users. Consistently acts with integrity and accountability. Process and detail-oriented, with a strong focus on data-driven decision making. Proactive, self-motivated, and solution oriented. Strong organizational and project management skills. 20% Travel is required Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with th e OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success. Base Pay Overview OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. Physical Requirements/Work Environment: Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN We offer a comprehensive range of benefits. See our website for details: career COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Equal Opportunity Statement OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. #LI-Remote Salary Description Full salary range: $85,697 - $171,395

MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. Position Overview The Epic RTE Solutions Analyst supports OCHIN's mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals. This position works in both implementation and support. Essential Duties Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference. Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Skill development and competency growth in technical design, analysis, and system enhancements. Other duties as assigned. Requirements Epic RTE Certification is required Cadence and/or Prelude certification/proficiency highly desired Minimum of 3 years of Certified RTE build, configuration, and implementation/support required (5 or more years of stated experience highly preferred). Candidates with 5 or more years of experience will be prioritized Experience in TriZetto and/or Experian clearing house highly preferred. Strong communication skills - able to communicate with both application and technical team members, as well as end users. Consistently acts with integrity and accountability. Process and detail-oriented, with a strong focus on data-driven decision making. Proactive, self-motivated, and solution oriented. Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success. Base Pay Overview OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace We offer a comprehensive range of benefits. See our website for details: employment-openings Equal Opportunity Statement OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. #LI-Remote Salary Description Min-$85,697 - Max- $171,395

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment

Details Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally. Work Hours per Biweekly Pay Period: 80.00 Shift: M-F with Call Rotation Location: 210 South Florida Avenue Lakeland, FL Pay Rate: Min $68,931.20 Mid $86,174.40 Position Summary Systems Analyst II will support information systems that are appropriate for users' needs and consistent with the overall design of the organization's information systems architecture. This role also engages with end users to resolve incidents timely while providing quality customer service and outstanding communication. Systems Analyst II will assist in obtaining business requirements and making recommendations based on solution knowledge and design. Using the business requirements will implement new solutions following department standard work procedures. Systems Analyst II will be a primary resource for testing and solution improvement implementations and/or serve as a primary resource for resolving complex incident / request / change tickets. Position Responsibilities People At The Heart Of All We Do Fosters an inclusive and engaged environment through teamwork and collaboration. Ensures patients and families have the best possible experiences across the continuum of care. Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. Safety And Performance Improvement Behaves in a mindful manner focused on self, patient, visitor, and team safety. Demonstrates accountability and commitment to quality work. Participates actively in process improvement and adoption of standard work. Stewardship Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. Knows and adheres to organizational and department policies and procedures. Standard Work: Systems Analyst II Identifies opportunities for activities related to team development, employee engagement activities, and achievement of department goals and objectives. Demonstrates knowledge of all equipment and systems/technology necessary to complete duties, which includes providing end user support. Serves as a resource for areas of responsibility within the IS department and for direct customers. Gathers business requirements for assigned work as needed. With input from department experts is able to formulate solutions based on the requirements. Participates in the ongoing maintenance of system applications. Serves as a resource assisting in project work and/or change/incident/request ticket work for their assigned areas of responsibility. Proactively facilitates communication with areas of responsibility and within the department. Creates relationships built on trust and results with customers. Follows Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Participates in training and mentoring others. Serves as a project lead analyst, coordinating and implementing small IT solutions within the department and/or as a primary ticket analyst. A project lead analyst includes developing the project plan, tracking project status, communication planning and implementation of deliverables. A primary ticket analyst includes completing complex incident, problem, request and change tickets. It includes communicating with all necessary parties to complete tickets and meeting SLA standards. It is important to note that an analyst will have duties in both projects and ticket implementations, but one may be more emphasized over the other. Participates in creating and utilizing unit based and integrated test scripts and testing plans. Creates build documentation for change tickets and/or projects. Demonstrates an understanding of their assigned areas of the solution(s) they support through application build, testing, and configuration. Demonstrates the ability to make both business process and system recommendations based on business problems and organizational requirements. Competencies & Skills Essential: Business and analytical critical thinking skills Presentation skills Communication skills Nonessential: Demonstrated success in team work and collaboration Qualifications & Experience Essential: Bachelor Degree Essential: Business Administration, Health Administration, Information Systems, Information Technology or related field Other information: Experience Essential: None Experience Preferred: Healthcare Certifications Preferred: ITIL Foundations

MAKE A DIFFERENCE AT OCHIN OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. Position Overview: The Epic Solutions Analyst PB/ PB Claims Install supports OCHIN's mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions for new member clinics implementing Epic doing full cycle implementation build, testing and support at Go Live. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals. Essential Functions: Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference. Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Skill development and competency growth in technical design, analysis, and system enhancements. Travel to support on-site software installations as needed up to 25%. Other duties as assigned. Requirements Must have certification/proficiency in one of the following Epic Resolute PB, PB Claims. The ideal candidate will have at least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst, with ideally a minimum of 3 years of experience in Epic PB module build. Must have strong communication skills - able to communicate with both application and technical team members, as well as end users and SMEs. Consistently acts with integrity and accountability. Process and detail-oriented, with a strong focus on data-driven decision making. Proactive, self-motivated, and solution oriented. Ability to travel up to 25%, 10-12 times a year to support on-site nationally. Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success. Base Pay Overview OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. Physical Requirements/Work Environment: Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely. The role routinely uses standard office equipment such as computers and mobile devices. Travel is required up to 25% to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel up to 25% required nationally based on business requirements for OCHIN We offer a comprehensive range of benefits. See our website for details: team/careers COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. Equal Opportunity Statement OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs. #LI-Remote Salary Description See Base Pay Overview Paragraph

Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.

The Senior Payer Analyst supports Trilliant Health's payer clients as well as clients leveraging health plan price transparency and reimbursement analytics. This role will work with internal teams to provide the necessary support and ensure the best performance and execution of all client-related initiatives with an emphasis on Trilliant Health's Payer Analytics Solution. An understanding of the healthcare arena is vital for this role. Primary Duties & Responsibilities: Serve as the day-to-day, tactical project manager for internal initiatives, client implementation, and monthly refresh cycle. Provide coordination, monitoring, and communication of projects and programs managed by the Strategic Resource Group. Assist with the development of standard reporting templates from the Trilliant Health analytics platform. Demonstrate an understanding of healthcare claims and the claims submission process. Demonstrate an understanding of the payer - provider relationship. Experience with payer contracting and/or payer finance. Providing insights into Payer KPIs and key metrics. Interface with multidisciplinary teams throughout the organization to further the positive impact our products have for our customers. Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials. Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material. Requirements: Bachelor's degree in Business, Healthcare Administration, Finance or equivalent in experience Experience and understanding of the business side of healthcare Experience with payer contracting and/or payer finance Proven working experience as a data analyst or business data analyst Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy High level of computer knowledge: PowerPoint, Outlook, Excel, Word, and the aptitude to quickly learn new programs Ideally Tableau, Databricks, Azure and coding experience Trilliant Health Benefits: Comprehensive health benefits package 401(K) Flexible PTO Equity *We are unable to provide visa sponsorships for this role. About Trilliant Health: Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a strategic, analytical, and business-focused leader to drive continuous improvement and enable data-driven decision-making across our global Service & Repair organization. In this role, you will translate complex business needs into scalable solutions, strengthen cross-functional collaboration, and shape the future of our enterprise platforms and processes. The ideal candidate combines strong execution capabilities with a passion for problem-solving, innovation, and stakeholder partnership. This opportunity sits within Medtronic's Global Service & Repair organization, which is entering a period of transformation aimed at increasing agility, accelerating innovation, and strengthening operational excellence-subject to applicable information and consultation requirements. This evolution presents a unique opportunity to contribute to a bold strategic shift, helping build a more responsive organization that can invest decisively, deliver value faster, and elevate the impact we make on patients' lives. This is a REMOTE opportunity in Colombia. Responsibilities may include the following and other duties may be assigned: * Act as Product Owner within the Contact Center and Technical Service domain by driving Analytics, Insights, and Reporting initiatives that enhance agent efficiency, service quality, and operational transparency. Partner with business stakeholders and technical teams to manage User Acceptance Testing, ensure user adoption, and deliver solutions aligned with the product vision and Agile roadmap commitments. * Lead end-to-end data and system analysis across Contact Center and Technical Service platforms to identify optimization opportunities, uncover actionable insights, and manage cross-system dependencies-enabling scalable, reliable, and high-quality solutions that support frontline operations and continuous service improvement. * Manage end-to-end project deliverables - from demand capture, requirements gathering, stakeholder interviews, workshops, and process reviews, through analysis, design, testing, and final production delivery - while maintaining end-to-end traceability of changes * Act as the primary liaison between business and IT for Service & Repair, contributing to operational delivery, strategic architectural discussions, and ServiceNow platform initiatives such as enhancements, integrations, and workflow automation * Collaborate with IT and technical partners to identify and drive process and system improvements, surveying and evaluating existing processes, products, and services to recommend enhancements aligned with strategic goals * Provide clear, concise documentation of business requirements, processes, and solution designs, while supporting change-management activities including training coordination, communication planning, and readiness assessments * Lead project management tasks by ensuring timelines, risks, and stakeholder communication are effectively managed to enable timely, high-quality delivery in a cross-functional Agile environment. Required Knowledge and Experience: * Bachelor's or master's degree in a relevant field (e.g., Business, Information Systems, Computer Science) * Five years experience as a Senior Business Analyst * Advanced level of English is required * The ability to remote in Colombia * Hands-on experience with ServiceNow * Skilled in interpreting and translating business and technical requirements * Excellent verbal and written communication skills * Flexible and adaptable team player Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here