Service Representative jobs at MedVet

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking a part time, experienced, Client Service Representative to join our busy 7 doctor team. We are in the process of renovating our facility that will feature 10 exam rooms, 2 surgical suites, and new CT imaging services, and a state of the art physical therapy department. We offer superior employee benefits, HUGE personal pet discount of up to 4 animals, VIP discounts to other local businesses (Verizon, Sketchers, 1800flowers, croc), 401K benefits, Medical/Dental/Vision benefits, just to name a few. At VCA, we also offer 12 complimentary therapy sessions to combat compassion fatigue. These are just a few of the amazing benefits that we offer at VCA Sawmill Animal Hospital. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen. In this position you will be supporting our Doctors and Technician team by creating a positive atmosphere for our clients and patients. Duties will include: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department. • Scheduling and confirming appointments • Placing outbound calls for follow-ups and reaching out to prospective clients • Presenting and explaining fees, including processing payments • Recommending, selecting, and obtaining products and services, including prescriptions • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) • Managing medical records, charts, reports and correspondence At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. • You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists. • You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities. QUALIFICATIONS: • At least one year of proven past experience helping customers • High School Diploma/GED or equivalent • Excellent listening and communication skills • Compassion for pets and people-as well as awareness and understanding of others' reactions • Proven decision-making skills to choose the most appropriate course of action • The ability to integrate new information into problem-solving • Proficiency in Microsoft Office • Willingness to work non-traditional hours, including nights, weekends and holidays • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste BENEFITS: We offer a very generous associate pet discount of up to 4 personal animals, comprehensive benefits package including medical, dental, vision, paid vacation for full time associates, VIP discounts to local retail stores, uniform allowance and MORE! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

We are seeking a part time, experienced, Client Service Representative to join our busy 9 doctor team. We offer superior employee benefits, HUGE personal pet discount of up to 4 animals, 401K benefits, Medical/Dental/Vision benefits, just to name a few. At VCA, we also offer 12 complimentary therapy sessions to combat compassion fatigue. These are just a few of the amazing benefits that we offer at VCA. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen. In this position you will be supporting our Doctors and Technician team by creating a positive atmosphere for our clients and patients. Duties will include: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department. * Scheduling and confirming appointments * Placing outbound calls for follow-ups and reaching out to prospective clients * Presenting and explaining fees, including processing payments * Recommending, selecting, and obtaining products and services, including prescriptions * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) * Managing medical records, charts, reports and correspondence At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. * You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists. * You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities. QUALIFICATIONS: * At least one year of proven past experience helping customers * High School Diploma/GED or equivalent * Excellent listening and communication skills * Compassion for pets and people-as well as awareness and understanding of others' reactions * Proven decision-making skills to choose the most appropriate course of action * The ability to integrate new information into problem-solving * Proficiency in Microsoft Office * Willingness to work non-traditional hours, including nights, weekends and holidays * The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste BENEFITS: We offer a very generous associate pet discount of up to 4 personal animals, comprehensive benefits package including medical, dental, vision, paid vacation for full time associates, VIP discounts to local retail stores, uniform allowance and MORE! If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking a part time, experienced, Client Service Representative to join our busy 9 doctor team. We offer superior employee benefits, HUGE personal pet discount of up to 4 animals, 401K benefits, Medical/Dental/Vision benefits, just to name a few. At VCA, we also offer 12 complimentary therapy sessions to combat compassion fatigue. These are just a few of the amazing benefits that we offer at VCA. The successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care-with the expertise and technical know-how to make them happen. In this position you will be supporting our Doctors and Technician team by creating a positive atmosphere for our clients and patients. Duties will include: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms or appropriate department. - Scheduling and confirming appointments - Placing outbound calls for follow-ups and reaching out to prospective clients - Presenting and explaining fees, including processing payments - Recommending, selecting, and obtaining products and services, including prescriptions - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control) - Managing medical records, charts, reports and correspondence At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth. - You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500 doctors, including 600+ boarded specialists. - You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities. QUALIFICATIONS: - At least one year of proven past experience helping customers - High School Diploma/GED or equivalent - Excellent listening and communication skills - Compassion for pets and people-as well as awareness and understanding of others' reactions - Proven decision-making skills to choose the most appropriate course of action - The ability to integrate new information into problem-solving - Proficiency in Microsoft Office - Willingness to work non-traditional hours, including nights, weekends and holidays - The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste BENEFITS: We offer a very generous associate pet discount of up to 4 personal animals, comprehensive benefits package including medical, dental, vision, paid vacation for full time associates, VIP discounts to local retail stores, uniform allowance and MORE! **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). * Managing medical records, charts, reports and correspondence. * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

VCA Great Lakes Veterinary Specialists is a busy, small animal specialty and emergency hospital in Warrensville Heights, Ohio. We are seeking an experienced Client Service Representative to join our team. We are hiring for nights and weekend shifts only at this time and will consider full or part time applicants. We're looking for a personable yet highly professional "service extraordinaire" to join us in a very important support role for our entire hospital. The ideal candidate is a believer of high quality patient care, a devoted team player who thrives in a collaborative environment, and is invested in the success of the entire team. Our new team member will be someone who takes enormous pride in their ability to listen and speak to clients like a trusted friend; a service-minded professional who is energized by the gratitude of others and in the satisfaction of a job done right. This is an exceptional opportunity for an empathetic individual to join us in ensuring that all of our clients feel welcomed and appreciated, and receive the best service and pet care. If this describes you, then we want you on our team! Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative role is the pivot around which the hospital operates and is responsible for: * Excellent customer service skills; a real aptitude for putting pets and pet parents at ease by creating a welcoming environment * Ability to answer a multiline phone system * Scheduling and confirming appointments * Aid with admitting and discharging pet patients * Invoicing/billing, processing payments, collection attempts * Conflict management, dispute resolution, and de-escalation skills are a must * Ability to work independently, take initiative, and make suggestions * Willingness to learn more regarding; customer care, veterinary services, and medical office procedures * Managing medical records, charts, reports, and correspondences * Presenting and explaining fees, including processing payments * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside * A passion for helping animals and their owners What VCA Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across the globe, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in. * Competitive wages and benefits * Uniforms provided * Exceptional career development: there is room to grow here * Extensive online anytime-anywhere access to journals and textbooks * Employee Assistance Programs to support your health and wellbeing * Referral Bonus Rewards * Opportunities to give back to your community through VCA initiatives * Generous personal pet care discounts * And extra perks like shopping discounts and cool wellness apps VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

VCA Great Lakes Veterinary Specialists is a busy, small animal specialty and emergency hospital in Warrensville Heights, Ohio. We are seeking an experienced Client Service Representative to join our team. We are hiring for nights and weekend shifts only at this time and will consider full or part time applicants. We're looking for a personable yet highly professional “service extraordinaire” to join us in a very important support role for our entire hospital. The ideal candidate is a believer of high quality patient care, a devoted team player who thrives in a collaborative environment, and is invested in the success of the entire team. Our new team member will be someone who takes enormous pride in their ability to listen and speak to clients like a trusted friend; a service-minded professional who is energized by the gratitude of others and in the satisfaction of a job done right. This is an exceptional opportunity for an empathetic individual to join us in ensuring that all of our clients feel welcomed and appreciated, and receive the best service and pet care. If this describes you, then we want you on our team! Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative role is the pivot around which the hospital operates and is responsible for: Excellent customer service skills; a real aptitude for putting pets and pet parents at ease by creating a welcoming environment Ability to answer a multiline phone system Scheduling and confirming appointments Aid with admitting and discharging pet patients Invoicing/billing, processing payments, collection attempts Conflict management, dispute resolution, and de-escalation skills are a must Ability to work independently, take initiative, and make suggestions Willingness to learn more regarding; customer care, veterinary services, and medical office procedures Managing medical records, charts, reports, and correspondences Presenting and explaining fees, including processing payments Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside A passion for helping animals and their owners What VCA Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across the globe, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation you can thrive in. Competitive wages and benefits Uniforms provided Exceptional career development: there is room to grow here Extensive online anytime-anywhere access to journals and textbooks Employee Assistance Programs to support your health and wellbeing Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives Generous personal pet care discounts And extra perks like shopping discounts and cool wellness apps VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

We are seeking an experienced Client Service Representative to join our team here at VCA Westerville. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We are seeking full and part time positions. Applicant must have a flexible schedule and be willing to work mornings, nights and weekends. The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). * Managing medical records, charts, reports and correspondence. * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team here at VCA Westerville. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We are seeking full and part time positions. Applicant must have a flexible schedule and be willing to work mornings, nights and weekends. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

We are seeking an experienced Client Service Representative to join our team here at VCA Westerville. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. We are seeking full and part time positions. Applicant must have a flexible schedule and be willing to work mornings, nights and weekends. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: * Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. * Scheduling and confirming appointments. * Placing outbound calls for follow-ups and reaching out to prospective clients. * Presenting and explaining fees, including processing payments. * Recommending, selecting, and obtaining products and services, including prescriptions. * Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). * Managing medical records, charts, reports and correspondence. * Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: - Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. - Scheduling and confirming appointments. - Placing outbound calls for follow-ups and reaching out to prospective clients. - Presenting and explaining fees, including processing payments. - Recommending, selecting, and obtaining products and services, including prescriptions. - Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). - Managing medical records, charts, reports and correspondence. - Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets. Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. • Scheduling and confirming appointments. • Placing outbound calls for follow-ups and reaching out to prospective clients. • Presenting and explaining fees, including processing payments. • Recommending, selecting, and obtaining products and services, including prescriptions. • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). • Managing medical records, charts, reports and correspondence. • Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Description MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates. We are looking for: Client Service Representative (CSR) Schedule: As needed, availability for day and evening shifts Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure. What you'll do: Greet and check-in clients Answer telephones and transfer calls Escort clients and their pets to exam rooms Manage medical records, charts, reports and correspondence Discuss payment options and process payments Maintain a neat and clean lobby Who you are: Ability to remain composed in stressful and emotional situations Excellent verbal and written communication skills Excellent client service skills and phone etiquette Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously Sense of urgency within a fast-paced environment Some flexibility with work hours and able to work additional hours when necessary Critical thinking skills and ability to anticipate needs inter & intra-departmentally General computer competency required including Microsoft Word and Excel Previous experience in veterinary setting (preferred) Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.