Meeting coordinator job description

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Meeting Coordinator for a class A commercial real estate building with lounge and conference center in Pittsburgh, PA. The Meeting & Conference Coordinator will manage the daily operations of the Amenity function for the Center. Will effectively coordinate and plan meetings requests including food & beverage, receptions, and audio visual. Greet guests to the amenity floor and assists in execution of community engagement schedule for the building with support of the local corporate engagement team. Base of $65K - Apply today for immediate consideration!

Our ideal candidate will have prior hospitality experience (some events, meeting or conference coordination experience highly preferred). Exceptional customer service experience required. We're growing quickly and scaling for rapid growth in our events and engagement division - exciting opportunities for internal advancement!
Responsibilities
Must effectively plan and communicate to all departments the expressed need of the customer. Greet customer and assist will all client needs during the entire meeting Create all Booking sheets (BEO) with meeting details and pricing Collect all outstanding balances prior to the arrival of the group Organize all third-party vendors associated with the group Work with the Food & Beverage partner to ensure all catering options/menus are presented to the customer accurately and effectively. Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately. Work closely with the group to ensure room set-ups, AV needs, and special requests. Maintain accurate data in sales/catering software to update system as business dictates. Assist in scheduling for community activities for tenants and support local team
Qualifications
• Ability to arrive to work on time and when scheduled.
• Be flexible concerning scheduling needs and requirements.
• Keep abreast of industry trends, share information with all staff.
• Superior quantitative, oral and written communications and problem-solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of all Microsoft Office software.
• Proactive mindset to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Exceptional customer service abilities.
• Exceptional organizational and time management skills.
QUALIFICATION STANDARDS
EDUCATION
BS degree preferred, but not necessary if employee has related hospitality experience.

EXPERIENCE, LICENSES OR CERTIFICATES
Minimum of 2 years hospitality experience or
Degree in Hospitality
Facility/Job Highlights
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
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NOAM-25682Meeting CoordinatorFort Worth

Do you want to work in a fast-paced and exciting environment, where no two days are the same? We're looking for a Meeting Coordinator who enjoys both a buzz and a challenge. If so, we want to hear from you.

Meeting Coordinator

Full-time, (home)based in Fort Worth, Texas

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don't just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.

In this role you'll be responsible for supporting our client and the Operations Team with the execution of successful meetings and events while maintaining a high level of customer service. This position will be responsible for providing guidance to clients on our services and fulfilling all meeting requests. The ideal candidate will be able to handle a large volume of small to medium size programs at once and know the Sabre GDS.

A snapshot of this opportunity

* Lead all aspects of event planning, including but not limited to sourcing, contracting, and partnering with logistics vendors to ensure the success of attended events
* Manage all post meeting reconciliation and reporting
* Create and distribute client-facing communication/documents
* Submit requests for services and supplies
* Adhere to all deadlines, turnaround timelines & compliance requirements
* Assume other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position and can add value

How you can set yourself apart

* Knowledge in GDS Sabre
* Experience as both a Meeting Coordinator/Assistant and a Travel Counselor
* Effective time management and balancing multiple priorities
* Being organized, efficient, and accurate
* Adaptability
* Being proactive and anticipating the next priority
* Effective communication with colleagues and vendors
* Proofing electronic documents/communication
* Proficiency in Excel and Microsoft Office Suite, knowledge in Cvent and GDS Sabre is a plus
* A college degree from a 4-year institution

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with a global client retention rate of 98%, the highest in the industry. For more information, visit www.bcdtravel.com.

Interested?

Create your profile and upload your resume/cover letter via our website. Feel free to reach out to us with any questions via {insert email address}. Note: send your application via the website only.

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Use the 'notify me' button in our careers center to be one of the first to hear about interesting opportunities in the future. On the left-hand side of the screen, you can select filters to see updates on all vacancies that match your interest.

* Note: We'll give preference to internal and/or furloughed employees.

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Meetings & Events

• Setup and manage registration for Graham Sessions and Peer2Peer
  • Build forms in YM
  • Ongoing customer service during registration
  • Prepare name badges and meeting materials
• Booth development and management
  • Manage the development of booth and materials for CSM and Annual Conference
  • Recruit and manage volunteer booth personnel
• Prepare and pack supplies for all PPS conferences (4 per year)
• Manage Peer2Peer membership roster and annual application process
  • Work with the facilitator to place members in groups and onboard new members
  • Manage group roster for full program
  • Manage annual payment process for members through YM form
  • Develop and manage communications schedule for members of the program
  • Develop and manage promotion schedule for annual recruitment

MEASUREMENT OF SUCCESS

• Successfully meets deadlines
• Proactively alerts Supervisors to challenges or concerns related to the delivery of service.
• Proactively suggests solutions to challenges encountered
• Effectively self-reviews work product and produced limited errors
• Pays attention to detail related to the management of relevant databases

EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES

• Bachelor's degree preferred, high school diploma required.
• Ability to communicate effectively and tactfully with members, volunteer leaders, and staff and present a positive image through these communications.
• Exceptional PC skills with advanced proficiency in Microsoft Word and Excel and ability and willingness to learn new software and programs as required.
• Strong writing and editing skills.
• Ability to work on a wide variety of tasks independently and in a team structure. Flexibility and adaptability to changing priorities are required.
• Ability to coordinate projects and work within groups to facilitate change, propose alternatives, and create solutions.
• Ability to meet deadlines, set priorities, and demonstrate attention to detail.
• Excellent organizational, analytical, and logical skills.

APPLICATION INSTRUCTIONS

In order to be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required, including full employment and salary history.

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

For more information, visit associationheadquarters.com, connect with AH on Facebook at facebook.com/AssociationHQ a nd follow twitter.com/association_hq on Twitter.

BENEFITS

Benefits include, but are not limited to:

• Medical, Dental, and Vision
• Voluntary Life Insurance - Employee Paid
• AFLAC available
• Paid holidays and Paid Time Off (PTO) accrual, including Early Out Fridays during the summer months
• 401k
• Basic life insurance, short-term and long-term disability

Other Benefits of Working at AH:

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of America
• Flex Schedules
• Gym reimbursement program
• Tuition reimbursement program
• Training and Development opportunities

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