Service Advisor Jobs At Meineke Car Care

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor educates the customer about the condition of their vehicle and offers service recommendations that are in the best interest of both the customer and their vehicle. The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs. This is an important job in our Jiffy Lube stores and critical to our success. The best candidates for this role are people focused and energized by the opportunity to meet many customers. They are not discouraged by rejection after offering a service. They have high energy, are friendly, professional, knowledgeable, and show a true empathy for the customer. Lastly, they have strong communication and computer skills in order to build service tickets and relay information between the customer and service technicians. Every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Must be able to stand on your feet for several hours at a time. Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service and have automotive knowledge. Full-Time Perks: Starting Rate of Pay [up to $18] Hour plus commission = $20-$40hr depending on performance Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays 401k with company match Uniforms, Advancement, Company Discounts Company outings to hang out outside of work Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: This is a performance-based position and high performers will be strongly rewarded, with some reaching 6 figure total compensation We only offer services in the best interest of both the customer and the vehicle. High Integrity is key. Merritt-based promotions and raises. We want to help everyone reach their full potential as a person and team member. Fast-paced and team-oriented environment World-class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Company outings and fun events to build community and celebrate milestones

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor educates the customer about the condition of their vehicle and offers service recommendations that are in the best interest of both the customer and their vehicle. The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs. This is an important job in our Jiffy Lube stores and critical to our success. The best candidates for this role are people focused and energized by the opportunity to meet many customers. They are not discouraged by rejection after offering a service. They have high energy, are friendly, professional, knowledgeable, and show a true empathy for the customer. Lastly, they have strong communication and computer skills in order to build service tickets and relay information between the customer and service technicians. Every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Must be able to stand on your feet for several hours at a time. Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service and have automotive knowledge. Full-Time Perks: Starting Rate of Pay [up to $18] Hour plus commission = $20-$40hr depending on performance Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays 401k with company match Uniforms, Advancement, Company Discounts Company outings to hang out outside of work Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: This is a performance-based position and high performers will be strongly rewarded, with some reaching 6 figure total compensation We only offer services in the best interest of both the customer and the vehicle. High Integrity is key. Merritt-based promotions and raises. We want to help everyone reach their full potential as a person and team member. Fast-paced and team-oriented environment World-class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Company outings and fun events to build community and celebrate milestones

Midas of Richmond cares about our community, and we strive to create the best possible experience for our customers. The Service Advisor is the face and personality of our shop. As a Service Advisor, you are integral to our success because you are the bridge between our customers and technicians. You are a crucial part of our team's success and critical to building long-term relationships with our customers. Our team is the highest performing in the Midas brand, and to join our team you should possess great communication skills and have a working knowledge of the basics of auto repair and maintenance. The following characteristics are critical for this role: Personable Able to build relationships Work independently of others Work collaboratively at times with peers Motivated Communication Follow-through Prior Service writing experience required Key responsibilities include, but are not limited to: Handle customer calls and interactions Explain recommended service and the reasoning for that recommendation Source and price necessary parts and labor Find solutions for our customers Support multiple stores Build relationships with customers

**Service Advisor - Rockville Audi in Rockville, MD at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 1125 Rockville Pike Rockville, MD 20852 **Job Type:** Other **Experience:** Mid-Senior Level * We boast the lowest turnover in the industry. * We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). * We are committed to developing and promoting within the company. * Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. * We encourage peer to peer teamwork and recognition. * Special benefits to purchasing and leasing a car. * Personal Automotive Concierge Service. **About** At **Rockville Audi**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. **Salary: $4k monthly draw plus commission** **Service Expereince is preferred** **Our associates are happy to work here because:** We're proud of what we're doing here. Please check out Audi Rockville here: ****** Experienced Service Advisor or Experienced Service Support Person ready to make the move to Service Advisor is encouraged to apply to Audi Rockville. We provide a comprehensive onboarding process that sets our advisors up for success and enables them to launch quickly. Rockville Audi boasts an online Google score of 4.6 with close to 3000 client reviews. Additionally, our technicians and service professionals average over 7 years with Audi Rockville--with solid compensation reviews taking place regularly! Ongoing and encouraged manufacturer training for all teammates. Please contact us for a confidential meeting. ****** **Job Description** The **Service Advisor** is responsible for scheduling service work in the service department and for selling additional needed service to customers. **Duties and Responsibilities:** · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. · Test-drive the vehicle or refer to the test technician as necessary. · Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. · Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. · Maintains a dealership-prescribed standard for “hours per customer repair order written." · Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. · Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. · High school diploma or the equivalent. · Ability to read and comprehend instructions and information. · Two years of experience in a dealership position. · General knowledge of vehicle mechanical operations. · ASE certification preferred. · Sales experience preferred. · Professional personal appearance. · Excellent oral and written communication skills. · All applicants must be authorized to work in the USA · All applicants must perform duties and responsibilities in a safe manner · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career**.** From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. **Your privacy**

**Service Advisor - Rockville Audi in Rockville, MD at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 1125 Rockville Pike Rockville, MD 20852 **Job Type:** Other **Experience:** Mid-Senior Level * We boast the lowest turnover in the industry. * We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). * We are committed to developing and promoting within the company. * Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. * We encourage peer to peer teamwork and recognition. * Special benefits to purchasing and leasing a car. * Personal Automotive Concierge Service. **About** At **Rockville Audi**, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. **Salary: $4k monthly draw plus commission** **Service Expereince is preferred** **Our associates are happy to work here because:** We're proud of what we're doing here. Please check out Audi Rockville here: ****** Experienced Service Advisor or Experienced Service Support Person ready to make the move to Service Advisor is encouraged to apply to Audi Rockville. We provide a comprehensive onboarding process that sets our advisors up for success and enables them to launch quickly. Rockville Audi boasts an online Google score of 4.6 with close to 3000 client reviews. Additionally, our technicians and service professionals average over 7 years with Audi Rockville--with solid compensation reviews taking place regularly! Ongoing and encouraged manufacturer training for all teammates. Please contact us for a confidential meeting. ****** **Job Description** The **Service Advisor** is responsible for scheduling service work in the service department and for selling additional needed service to customers. **Duties and Responsibilities:** · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. · Test-drive the vehicle or refer to the test technician as necessary. · Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. · Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. · Maintains a dealership-prescribed standard for “hours per customer repair order written." · Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. · Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. · High school diploma or the equivalent. · Ability to read and comprehend instructions and information. · Two years of experience in a dealership position. · General knowledge of vehicle mechanical operations. · ASE certification preferred. · Sales experience preferred. · Professional personal appearance. · Excellent oral and written communication skills. · All applicants must be authorized to work in the USA · All applicants must perform duties and responsibilities in a safe manner · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career**.** From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. **Your privacy**

At BMW of Fairfax , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Job Description The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. Duties and Responsibilities: · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. · Test-drive the vehicle or refer to the test technician as necessary. · Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. · Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. · Maintains a dealership-prescribed standard for “hours per customer repair order written." · Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. · Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Qualifications · High school diploma or the equivalent. · Ability to read and comprehend instructions and information. · Two years of experience in a dealership position. · General knowledge of vehicle mechanical operations. · ASE certification preferred. · Sales experience preferred. · Professional personal appearance. · Excellent oral and written communication skills. · All applicants must be authorized to work in the USA · All applicants must perform duties and responsibilities in a safe manner · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license Additional Information It's time to make the most important move of your career . From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

**Service Advisor - BMW of Fairfax in Fairfax, VA at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 8427 Lee Highway Fairfax, VA 22031 **Job Type:** Other **Experience:** Mid-Senior Level **Job Description** The **Service Advisor** is responsible for scheduling service work in the service department and for selling additional needed service to customers. **Duties and Responsibilities:** · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. · Test-drive the vehicle or refer to the test technician as necessary. · Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. · Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. · Maintains a dealership-prescribed standard for “hours per customer repair order written." · Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. · Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. · High school diploma or the equivalent. · Ability to read and comprehend instructions and information. · Two years of experience in a dealership position. · General knowledge of vehicle mechanical operations. · ASE certification preferred. · Sales experience preferred. · Professional personal appearance. · Excellent oral and written communication skills. · All applicants must be authorized to work in the USA · All applicants must perform duties and responsibilities in a safe manner · All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career**.** From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. **Your privacy**

**Experienced Service Advisor - Audi Owings Mills in Owings Mills, MD at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 9804 Reisterstown Road Owings Mills, MD 21117 **Job Type:** Sales **Experience:** Associate **Job Description** **Summary** As a **Service Advisor,** you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. **Duties and Responsibilities** * Greet customers in a friendly and professional manner. * Listen to customers' concerns and accurately document their vehicle issues. * Provide detailed explanations of recommended services and repairs. * Communicate estimated costs and obtain customer approval for services. * Schedule appointments and manage service bay availability. * Coordinate with the service technicians to ensure timely completion of repairs. * Update customers on the status of their vehicles throughout the service process. * Provide accurate repair timelines and inform customers of any delays. * Create and maintain detailed service records for each customer. * Prepare and explain invoices to customers, including a breakdown of services performed. * Process payments and handle any billing inquiries. * Follow up with customers after service to ensure satisfaction and address any concerns. * Resolve customer complaints or issues promptly and professionally. * Stay informed about the latest automotive technologies and services. * Provide customers with information about maintenance schedules and recommended services. * 3+ years of experience as a Service Advisor in an automotive dealership. * Strong communication and customer service skills. * Knowledge of automotive systems and basic technical understanding. * Ability to multitask and thrive in a fast-paced environment. * Excellent organizational and time-management skills. * Familiarity with service department operations and procedures. * Valid driver's license and a clean driving record. * All applicants must be authorized to work in the USA. * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. **Preferred Qualifications:** * Experience using and working with CDK. **Compensation (Hourly/commission):** * **OTE (On-Target-Earnings): *$80,000 - $120,000+ / year*** + *Commission is based on achieving individual and store quotas* **Schedule****:** * **FULL TIME** * 5 days a week / 2 days off * Off Sundays and 1 weekday off **Benefits:** * Medical, dental, vision insurance * 401k plan with company match * Paid Time Off accrual * Closed for Thanksgiving day and Christmas day * Employee discounts on purchasing and leasing cars * Opportunities for career advancement within a Fortune 500 company *All your information will be kept confidential according to EEOC guidelines* **Your privacy**

**Service Advisor - VW of Fallston in Fallston, MD at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 2110 Belair Road Fallston, MD 21047 **Job Type:** Customer Service **Experience:** Associate **About** At Sonic Automotive, a family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. **Salary: $65-$85K per year based on CSI and Performance.** **VW or Audi Service Advisor expereince is preferred.** **CDK & DealerLogix experience a plus.** **Other European make and model service advisor expereince helpful.** **Job Description** * Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. * Greets customers in a timely, friendly manner. * Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". * Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. * Test-drive the vehicle or refer to the test technician as necessary. * Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. * Maintains a dealership-prescribed standard for “hours per customer repair order written." * Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. * Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. * High school diploma or the equivalent. * Ability to read and comprehend instructions and information. * Two years of experience in a dealership position. * General knowledge of vehicle mechanical operations. * ASE certification preferred. * Sales experience preferred. * Professional personal appearance. * Excellent oral and written communication skills. * All applicants must be authorized to work in the USA * All applicants must perform duties and responsibilities in a safe manner * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license All your information will be kept confidential according to EEO guidelines. **Your privacy**

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor educates the customer about the condition of their vehicle and offers service recommendations that are in the best interest of both the customer and their vehicle. The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs. This is an important job in our Jiffy Lube stores and critical to our success. The best candidates for this role are people focused and energized by the opportunity to meet many customers. They are not discouraged by rejection after offering a service. They have high energy, are friendly, professional, knowledgeable, and show a true empathy for the customer. Lastly, they have strong communication and computer skills in order to build service tickets and relay information between the customer and service technicians. Every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Must be able to stand on your feet for several hours at a time. Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service and have automotive knowledge. Full-Time Perks: Starting Rate of Pay [up to $18] Hour plus commission = $20-$40hr depending on performance Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays 401k with company match Uniforms, Advancement, Company Discounts Company outings to hang out outside of work Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: This is a performance-based position and high performers will be strongly rewarded, with some reaching 6 figure total compensation We only offer services in the best interest of both the customer and the vehicle. High Integrity is key. Merritt-based promotions and raises. We want to help everyone reach their full potential as a person and team member. Fast-paced and team-oriented environment World-class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Company outings and fun events to build community and celebrate milestones

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity

**Service Advisor - VW of Fallston in Fallston, MD at Sonic Automotive** **Job Snapshot** **Employee Type:** Full-time **Location:** 2110 Belair Road Fallston, MD 21047 **Job Type:** Customer Service **Experience:** Associate **About** At Sonic Automotive, a family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. **Salary: $65-$85K per year based on CSI and Performance.** **VW or Audi Service Advisor expereince is preferred.** **CDK & DealerLogix experience a plus.** **Other European make and model service advisor expereince helpful.** **Job Description** * Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. * Greets customers in a timely, friendly manner. * Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". * Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. * Test-drive the vehicle or refer to the test technician as necessary. * Maintain Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone or branch average. * Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. * Maintains a dealership-prescribed standard for “hours per customer repair order written." * Understands and follows federal, state and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc. * Follows all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. * High school diploma or the equivalent. * Ability to read and comprehend instructions and information. * Two years of experience in a dealership position. * General knowledge of vehicle mechanical operations. * ASE certification preferred. * Sales experience preferred. * Professional personal appearance. * Excellent oral and written communication skills. * All applicants must be authorized to work in the USA * All applicants must perform duties and responsibilities in a safe manner * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license All your information will be kept confidential according to EEO guidelines. **Your privacy**

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Tuition assistance Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Part-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelor's degree preferred Valid state-issued driver's license and clean driving record are required Experience as an automotive service writer or service advisor is preferred. An understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred. Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members. As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: * Maintain a safe and clean facility. * Greet customers, address vehicle service needs, and document issues. * Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. * Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: * Experience: 6 months in customer service or sales preferred. * Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. * SKILLS AND DEMANDS: * Excellent communication and interpersonal skills with a customer satisfaction focus. * Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. * Strong organizational and multitasking abilities with attention to detail. * Effective teamwork skills. * Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: * Gemini Motor Transport, one of the industry's safest trucking fleets. * Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. * Musket, a rapidly growing, Houston-based commodities supplier and trader. * Trillium, a Houston-based alternative fuels expert. * TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

**Req ID:** 451611 **Address:** 7200 County Drive Disputanta, VA, 23842 **Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_ **Welcome to Love's!** Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. **FUNCTIONS:** + Maintain a safe and clean facility. + Greet customers, address vehicle service needs, and document issues. + Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. + Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. **EXPERIENCE:** + Experience: 6 months in customer service or sales preferred. + Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. **SKILLS AND DEMANDS:** + Excellent communication and interpersonal skills with a customer satisfaction focus. + Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. + Strong organizational and multitasking abilities with attention to detail. + Effective teamwork skills. + Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. **Our Culture** Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. **Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.** Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: + Gemini Motor Transport, one of the industry's safest trucking fleets. + Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. + Musket, a rapidly growing, Houston-based commodities supplier and trader. + Trillium, a Houston-based alternative fuels expert. + TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

**Req ID:** 451467 **Address:** 14188 Perini Ave Hagerstown, MD, 21742 **Benefits:** _ * Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately_ **Welcome to Love's!** Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. **FUNCTIONS:** + Maintain a safe and clean facility. + Greet customers, address vehicle service needs, and document issues. + Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. + Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. **EXPERIENCE:** + Experience: 6 months in customer service or sales preferred. + Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. **SKILLS AND DEMANDS:** + Excellent communication and interpersonal skills with a customer satisfaction focus. + Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. + Strong organizational and multitasking abilities with attention to detail. + Effective teamwork skills. + Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. **Our Culture** Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. **Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.** Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: + Gemini Motor Transport, one of the industry's safest trucking fleets. + Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. + Musket, a rapidly growing, Houston-based commodities supplier and trader. + Trillium, a Houston-based alternative fuels expert. + TVC Pro-driver, a commercial driver's license (CDL) protection subscription service. EOE-Protected Veterans/Disability