Service Advisor jobs at Meineke Car Care

The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers' new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call option , and provide your requested accommodation, and position details.

Benefits: Shop supplied breakfast and lunch on Saturdays 401(k) Dental insurance Health insurance Paid time off Vision insurance About the Role:Join Midas in Leesburg, VA as an Automotive Service Writer, where you will be the vital link between our customers and our skilled technicians. This exciting opportunity allows you to utilize your communication skills in a fast-paced environment while ensuring customer satisfaction and efficient service delivery. Responsibilities: Greet customers and assess their automotive service needs. Prepare detailed service estimates and communicate them effectively to customers. Coordinate with technicians to ensure timely and accurate service completion. Maintain customer records and follow up on service recommendations. Handle customer inquiries and resolve any service-related issues. Promote additional services and products to enhance customer experience. Ensure a clean and organized service area for optimal customer interaction. Stay updated on automotive technology and service procedures. Requirements: High school diploma or equivalent; automotive service experience preferred. Excellent communication and customer service skills. Proficient in automotive repair terminology and service processes. Strong organizational skills and attention to detail. Ability to work in a fast-paced environment with a positive attitude. Basic computer skills for service management software. Valid driver's license with a clean driving record. A passion for the automotive industry and helping customers. Willing to work on Saturdays. About Us:Midas has been a trusted name in automotive service for over 60 years, delivering exceptional service and quality to our customers. Our dedicated team is passionate about cars and committed to ensuring every customer leaves satisfied, making Midas a great place to work and grow your career in the automotive industry. Compensation: $55,000.00 - $65,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor educates the customer about the condition of their vehicle and offers service recommendations that are in the best interest of both the customer and their vehicle. The Service Advisor listens to customer concerns about their car and offers solutions that meet their needs. This is an important job in our Jiffy Lube stores and critical to our success. The best candidates for this role are people focused and energized by the opportunity to meet many customers. They are not discouraged by rejection after offering a service. They have high energy, are friendly, professional, knowledgeable, and show a true empathy for the customer. Lastly, they have strong communication and computer skills in order to build service tickets and relay information between the customer and service technicians. Every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Must be able to stand on your feet for several hours at a time. Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service and have automotive knowledge. Full-Time Perks: Starting Rate of Pay [up to $18] Hour plus commission = $20-$40hr depending on performance Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays 401k with company match Uniforms, Advancement, Company Discounts Company outings to hang out outside of work Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: This is a performance-based position and high performers will be strongly rewarded, with some reaching 6 figure total compensation We only offer services in the best interest of both the customer and the vehicle. High Integrity is key. Merritt-based promotions and raises. We want to help everyone reach their full potential as a person and team member. Fast-paced and team-oriented environment World-class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Company outings and fun events to build community and celebrate milestones Work schedule 10 hour shift Weekend availability 8 hour shift Monday to Friday Supplemental pay Commission pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training

As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities * Greet customers in a friendly and professional manner. * Listen to customers' concerns and accurately document their vehicle issues. * Provide detailed explanations of recommended services and repairs. * Communicate estimated costs and obtain customer approval for services. * Schedule appointments and manage service bay availability. * Coordinate with the service technicians to ensure timely completion of repairs. * Update customers on the status of their vehicles throughout the service process. * Provide accurate repair timelines and inform customers of any delays. * Create and maintain detailed service records for each customer. * Prepare and explain invoices to customers, including a breakdown of services performed. * Process payments and handle any billing inquiries. * Follow up with customers after service to ensure satisfaction and address any concerns. * Resolve customer complaints or issues promptly and professionally. * Stay informed about the latest automotive technologies and services. * Provide customers with information about maintenance schedules and recommended services.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands… A Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Salary Range: $75-$125K Job Description Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities Greet customers in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Provide detailed explanations of recommended services and repairs. Communicate estimated costs and obtain customer approval for services. Schedule appointments and manage service bay availability. Coordinate with the service technicians to ensure timely completion of repairs. Update customers on the status of their vehicles throughout the service process. Provide accurate repair timelines and inform customers of any delays. Create and maintain detailed service records for each customer. Prepare and explain invoices to customers, including a breakdown of services performed. Process payments and handle any billing inquiries. Follow up with customers after service to ensure satisfaction and address any concerns. Resolve customer complaints or issues promptly and professionally. Stay informed about the latest automotive technologies and services. Provide customers with information about maintenance schedules and recommended services. Qualifications 3+ years of experience as a Service Advisor in an automotive dealership. Strong communication and customer service skills. Knowledge of automotive systems and basic technical understanding. Ability to multitask and thrive in a fast-paced environment. Excellent organizational and time-management skills. Familiarity with service department operations and procedures. Valid driver's license and a clean driving record. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. Preferred Qualifications: Experience using and working with CDK. Additional Information Compensation (Hourly/commission): OTE (On-Target-Earnings): $75,000 - $125,000+ / year Commission is based on achieving individual and store quotas Schedule: FULL TIME 5 days a week / 2 days off Off Sundays and 1 weekday off Benefits: Medical, dental, vision insurance 401k plan with company match Paid Time Off accrual Closed for Thanksgiving day and Christmas day Employee discounts on purchasing and leasing cars Opportunities for career advancement within a Fortune 500 company All your information will be kept confidential according to EEOC guidelines

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands… A Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Salary Range: $75-$125K Job Description Summary As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities Greet customers in a friendly and professional manner. Listen to customers' concerns and accurately document their vehicle issues. Provide detailed explanations of recommended services and repairs. Communicate estimated costs and obtain customer approval for services. Schedule appointments and manage service bay availability. Coordinate with the service technicians to ensure timely completion of repairs. Update customers on the status of their vehicles throughout the service process. Provide accurate repair timelines and inform customers of any delays. Create and maintain detailed service records for each customer. Prepare and explain invoices to customers, including a breakdown of services performed. Process payments and handle any billing inquiries. Follow up with customers after service to ensure satisfaction and address any concerns. Resolve customer complaints or issues promptly and professionally. Stay informed about the latest automotive technologies and services. Provide customers with information about maintenance schedules and recommended services. Qualifications 3+ years of experience as a Service Advisor in an automotive dealership. Strong communication and customer service skills. Knowledge of automotive systems and basic technical understanding. Ability to multitask and thrive in a fast-paced environment. Excellent organizational and time-management skills. Familiarity with service department operations and procedures. Valid driver's license and a clean driving record. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. Preferred Qualifications: Experience using and working with CDK. Additional Information Compensation (Hourly/commission): OTE (On-Target-Earnings): $75,000 - $125,000+ / year Commission is based on achieving individual and store quotas Schedule: FULL TIME 5 days a week / 2 days off Off Sundays and 1 weekday off Benefits: Medical, dental, vision insurance 401k plan with company match Paid Time Off accrual Closed for Thanksgiving day and Christmas day Employee discounts on purchasing and leasing cars Opportunities for career advancement within a Fortune 500 company All your information will be kept confidential according to EEOC guidelines

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Employee discount Paid training

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Paid training Employee discount

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Employee discount Paid training

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Commission pay

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity

Job DescriptionBenefits: 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Bonus based on performance Competitive salary Training & development Vision insurance Service Advisor Job Summary We are looking for a competent, friendly service advisor/Asst Manager that has 3+ YEARS OF EXPERIENCE to join our automotive shop. In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and have the ability to perform basic math skills. We offer the best compensation with no catches. What you sale is what you are paid on period! Responsibilities: Greet customers upon arrival to shop Ascertain reason for customer visit through verbal interview and visual assessment of vehicle Connect customers with appropriate automotive mechanic or technician Consult with mechanics regarding appropriate service options Develop as many solution methods as possible, attempting to keep costs low Explain all service options to customers including time and cost estimates Provide in-depth information on original equipment manufacturer (OEM) part options Advise customers on warranty protections and other potential cost-saving service options Track maintenance or repair status, fill out reports on labor and cost of all services Perform post-service inspection with customers and answer any questions they may have Ring up customers at the front desk and facilitate financial transactions Perform customer service duties, i.e. answering the phone, scheduling service appointments, and calling customers to inform them their vehicles are ready for pick up Manage shop workflow and schedule for mechanics and technicians Qualifications: High school diploma or equivalent required Bachelor's degree preferred but not required 3+ years in the automotive industry preferred ***REQUIRED*** Excellent interpersonal communication skills Ability to explain complicated automotive concepts to visitors who may not be familiar with industry terminology Compassionate and patient demeanor Problem-solving and critical thinking skills Extensive knowledge base of the automotive industry, parts, and repairs. Our company is proud to offer, We offer an hourly wage compensation Plus commission Paid time off and personal days. Sick Days No Sunday work. Family type work environment 5 Day work week 40-45 hour work week Health insurance Dental insurance Paid Holidays 401k Benefits

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Commission pay Bonus pay Benefits Paid time off Health insurance Flexible schedule Dental insurance Vision insurance Employee discount Paid training

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, detailed service information and communicates any concerns or special circumstances that impact overall satisfaction. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses. Physical Qualifications: Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment Must be able to lift and move work-related items up to 50 pounds Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed Job Duties Include, but are not limited to…: Providing Jiffy Lube Guests' with exceptional and world class customer service Understanding the full range of Jiffy Lube products and services Accurately capturing guests' product needs and providing updates throughout the process Offering our guests options that are tailored specifically to their automotive needs Giving impartial advice to ensure that our guests are aware of Manufacturer time and mileage recommendations Performing Jiffy Lubes' Signature Service oil change (as required), replacing fluids, filters, wiper blades and other preventative maintenance services. Once you've become certified, you will be eligible for advancement opportunities and training in other positions [Supervisor-Key Holder and Assistant Manager]. Qualifications: Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. Simply put, we're looking for people who can provide exceptional customer service. Full-Time Perks: Starting Rate of Pay of $16 to $25 an Hour Medical, Dental, and Vision Insurance Paid PTO (personal time off) & Holidays Uniforms, Advancement, Company Discounts Flexible Work Schedule, a Great Team Environment, and more…. Business Model & Culture: Fast paced and team-oriented environment World class JLU training to meet all challenges Customer driven building strong relationships Value teammates and recognize their contributions Being inclusive and having equal access to opportunity Supplemental pay Commission pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Vision insurance Employee discount Paid training

Midas is looking for a mature person to manage the front desk of a busy automotive repair facility. Ideal candidate will have 3-5 years experience in service writing and customer service. Responsibilities to include: Consult and interpret customer needs for the mechanics. Serve as point of contact for customers and technicians regarding service tickets. Must have ability to communicate effectively with customers and co-workers. Listen to customers and arrange for appropriate services for their vehicles. Set and manage realistic expectations for the service delivery to the customer. Keep customers updated on the progress of their vehicles and completion times. Requirements: Previous experience required. Excellent customer service skills. Valid drivers license. Good work ethics. An outgoing and friendly personality and the ability to work in a team environment. Salary and benefits are negotiable. EOE Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $20.03 - $22.58 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060CarMax, the way your career should be! Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes. Principle Duties and Responsibilities: ♦ Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction. ♦ Assist Service/Customer Operators with incoming service calls when needed. ♦ Accurately interview and document customer concerns. ♦ Establish specific call time with each customer to update them on the status of their vehicle and consistently meet those call time commitments, (This may require multiple calls to the same customer each day). ♦ Create repair orders, and route work to technicians or mechanical associates. ♦ Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims. ♦ Consult with customers regarding needed repairs. ♦ Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. . ♦ Close and invoice repair orders. ♦ Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding. ♦ Collects service payments and manages cash including receiving and counting money. ♦ Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate. ♦ Ensure all customer concerns are addressed and resolved in a timely manner. Job Specifications: Work requires ability to: ♦ Demonstrate exceptional interpersonal, communication, and customer service skills. ♦ Demonstrate exceptional telephone etiquette and active listening skills. ♦ Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for customer satisfaction. ♦ Read, interpret and transcribe data in order to maintain accurate records. ♦ Intermediate computer skills, including spreadsheet knowledge. ♦ Successfully work with associates in other departments within the store. ♦ Perform multiple duties in a high-energy, fast-paced working environment. ♦ Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone. ♦ Stay current in CarMax provided training in all areas of the Service process. Working Conditions: ♦ Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions. ♦ Requires walking or standing for extended periods of time. ♦ Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days. ♦ Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas. ♦ Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policies About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. This is a Part time role located in White Marsh, MD. Hours are 9:00 am- 3:00 pm Monday- Friday The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. **This position will report to 11715 Pulaski Hwy, White Marsh, MD 21162 ** Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $20.03 Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work