Post job

Member service director full time jobs

- 33 jobs
  • Member Services Assistant Director

    JCCs of North America 3.8company rating

    Columbus, OH

    Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer service skills? If so, you may be the next great fit we are looking for at the Jewish Community Center! The JCC is currently hiring a Member Services Assistant Director - we are looking for someone to bring their experience with strategic thinking and enthusiasm for people to this wonderful opportunity - could that person be you? This full time position offers an array of benefits including a free JCC fitness center membership, and the potential for health, dental and vision insurance, a 403b retirement plan, paid time off, paid holidays, and more! Position Summary: The Member Services Assistant Director assists guests, as well as new and existing members with equal priority, and ensures that recruitment, retention, customer service and customer satisfaction are of the highest quality. The Member Services Assistant Director generates excitement and interest in the JCC and in the community and focuses on procedures that acquire new members and retain existing members. Duties and Responsibilities: Retain current members through monthly membership appreciation events, excellent customer service, and creative programming. Serve as facilitator of Members' issues, concerns, questions and problems. Implement Membership recruitment and retention projects as assigned by Member Services Director. Help to prepare and organize special events, open houses, etc. to bring prospective clients to the JCC of Greater Columbus. Assist Member Services Director to meet targeted membership sales based on budget goals. Supervise Member Services' staff as well as Front Desk Team as needed to ensure outstanding customer service throughout Member Services Department. Coordinate membership needs with Front Desk to ensure the highest level of customer service. Collaborate with staff from other JCC departments to coordinate projects and address membership issues as needed. As JCC Community Representative, coordinate and implement joint community programs.Some evening and weekend availability is required. All other duties as assigned. Minimum Qualifications: Qualifications: 1. Knowledge and Education - Minimum Required or Preferred: High School diploma required; Associate's Degree and/or BA/BS in related field preferred. 2. Experience - Minimum Required or Preferred: 1 - 2+ years' experience, with at least one being supervisory, in a similar position; extensive knowledge of, and love for, Jewish customs and culture. 3. Special Skills: Strategic thinker, recruitment and retention strategies, collaborative, computer and internet proficient, experience with not-for-profit organizations, and motivational with ability to influence others. Experience with customer relationship management software preferred. . The JCC requires all employees to be vaccinated against COVID-19. Pay rate is commensurate with experience. The Jewish Community Center is an EEO and at-will employer.
    $70k-115k yearly est. 60d+ ago
  • Chief of Employer Services (Administrative Staff) PN 20066060

    Dasstateoh

    Columbus, OH

    Chief of Employer Services (Administrative Staff) PN 20066060 (250008TH) Organization: Workers' CompensationAgency Contact Name and Information: BWC Human Resources, ********************** Unposting Date: OngoingWork Location: William Green Building 30 West Spring Street Columbus 43215-2256Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Based on experience, not to exceed $72.60/Hr.Schedule: Full-time Work Hours: 8:00 - 5:00Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: BusinessTechnical Skills: Budgeting, Executive Leadership, Policy DirectionProfessional Skills: Attention to Detail, Decision Making, Organizing and Planning, Verbal Communication, Written Communication Agency OverviewA Little About Us:With roughly 1,500 employees in 7 offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries. Our Culture:BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC employees strive to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee resource groups, participate in online forums discussing society's impact on our services and workplace, and learn about how different perspectives can improve leadership skills. Our Vision:To transform BWC into an agile organization driven by customer success.Our Mission:To deliver consistently excellent experiences for each BWC customer every day.Our Core Values:One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.What our employees have to say:BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.I have worked at several state agencies and BWC is the best place to work.Best place to work in the state and with a sense of family and support.I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.Job DescriptionBWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.What You'll Be Doing:Lead the creation and implementation of policies for multiple units, including Business Consulting, Underwriting, Premium Audit, Employer Programs, Outreach, Compliance, Self-Insured, and Systems Support.Develop and manage both short and long term business plans to ensure services meet the needs of Ohio's injured workers and employers.Oversee budgeting activities to ensure financial efficiency and compliance across Employer Management Services.Represent BWC positively by building strong relationships with industry groups and the public; deliver presentations to stakeholders, legislators, and community members.Directly supervise department directors, assess staffing needs, and make key personnel decisions including hiring, promotions, and disciplinary actions.Coordinate and implement employer related programs, ensuring alignment with field staff and the Division of Safety & Hygiene.Handle sensitive documents with discretion, determining appropriate access to confidential information.Major Worker Characteristics:Knowledge of: Agency, Division & Departmental policies & standard operating procedures*; supervisory principle & techniques; employee training & development business administration; applicable state & federal laws, rules, procedures & standards governing fiscal & budgetary operations*; interviewing; counseling; human & public relations; State & federal laws related to governing Workers' Compensation*, management, manpower planning, strategic planning, government structure & processes, labor laws, budgeting, public relations, customer service. Skill in: innovative measures, creative & analytical thinking, high level communication, policy development & implementation, software (e.g. MS Office Suite, MS Project) *; use of field management & tracking tools; operation & updating BWC Systems (e.g. CoreSuite, UDS) *. Ability to: function in fiduciary capacity (i.e. pursuant to OAC 123:1-5-01 Unclassified service) **; identify problems in complex sets of variables, adapt professionally to unexpected demands, speak & present complex & sensitive issues to large groups & portray positive image, remain abreast of current business trends, gather critical data & draft reports, address sensitive inquiries. build & maintain a positive working atmosphere of growth & participation; define problems, collect data, establish facts & draw valid conclusions; read & record figures accurately; maintain accurate records. (*) developed after employment Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsPreferred Qualifications:5+ years of experience in policy development and implementation within large organizations, with strong knowledge of agency, division, and departmental procedures.3+ years of experience in strategic business planning, including the development of both short and long term plans that address stakeholder needs.4+ years of experience in budget oversight, ensuring financial efficiency and compliance with fiscal policies.3+ years of experience engaging with stakeholders, maintaining positive relationships with industry groups and the public, and representing the organization effectively.5+ years of supervisory experience, including responsibility for staffing decisions such as hiring, promotion, discipline, and performance management. Unusual Working Conditions:This position is overtime exempt.THIS POSITION IS UNCLASSIFIED PERSUANT TO ORC 124.11(A)(9).Position requires travel; therefore, persons occupying this position must provide their own transportation and/or legally operate a state owned vehicle.The final external applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will NOT be offered employment.The final applicant for this position must submit to and pass an extensive background check by the Ohio State Patrol prior to appointment.WEATHER ESSENTIAL EMERGENCY EMPLOYEESupplemental InformationEEO & ADA Statement:The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: BWCADA@bwc.ohio.gov.Educational Transcripts:For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.All applicants must submit an Ohio Civil Service Application using the online Ohio Hiring Management System. Paper applications will not be accepted.Background Check:Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $72.6 hourly Auto-Apply 2h ago
  • Director of Servicing

    Builders Capital 4.2company rating

    Cleveland, OH

    Casa Lending is the leading lender enabling professional real estate investors to take their business to the next level and scale to new heights. We offer a variety of hard money and long-term loans to meet your real estate financing needs. Whether you're a fix and flip investor, a new construction professional, looking for portfolio loans, or holding long-term rentals, we have the flexible capital you need to grow and scale your business. At Casa Lending, we pride ourselves on providing exceptional borrower experience and maintaining healthy loan performance. As a Director of Servicing, you will lead, develop, and manage a high-performing Servicing team by overseeing recruitment, training, performance, and operational efficiency to ensure loan portfolio health, KPI achievement, and cross-functional collaboration. What You'll Do: Day to day reviewing and approving construction draw packages and coordinating with third parties for final approval including general contractors, construction consultants, title companies, and/or attorneys. Oversee that all construction loans remain in balance with sufficient loan funds available to complete construction and/or development and are balanced to the loan accounting system. Coordinate and monitor the loan servicing quality control review of Casa Lending and have accurate information to protect and ensure that our standards are maintained. This includes rate reviews, title release exceptions, interest in escrow, negative escrow, escrow exceptions, and post-closing. Manage and coordinate the daily operation of Loan Servicing to ensure efficient, fair, and prudent loan servicing for all loans and to ensure that procedures and guidelines are adequately communicated. Responsible for managing the book performance KPI's for all Account Managers that report to them. Identify areas of inefficiency across the team and across the teams' interactions with other teams. Monitor loan portfolios to ensure that loans are current on payments and that construction is progressing as planned and staying aligned with timelines. Collaborate with internal teams to address any discrepancies between requested funds and inspection reports, providing clear and timely feedback. Oversee the recruiting, hiring, and training of the Servicing team. Lead and hold the team accountable to deliver against the KPIs set forth by executive management. Conduct monthly 1 on 1s to help employees grow and provide feedback on areas of improvement. Maintains thorough knowledge of guidelines, policies and procedures and ensures quality is a top priority that remains uncompromised. Works closely with the VP, Closing and Account Management assisting with special projects as required. Requirements 5+ years of experience in loan servicing, account management, or a related area within financial services. 2+ years of leadership or team management experience, including direct involvement in hiring, training, and performance management. Experience conducting performance reviews, coaching sessions, and employee development planning. Strong ability to lead teams in meeting or exceeding KPIs and performance standards. Demonstrated success in holding team members accountable while fostering a supportive and growth-oriented environment. Deep understanding of servicing guidelines, regulatory policies, and internal procedures. High attention to detail and commitment to maintaining quality and compliance standards in all servicing operations. Proficiency in CRM platforms, servicing systems, and Microsoft Office Suite (especially Excel). Ability to interpret inspection reports and reconcile them with draw requests and loan terms. Ability to manage multiple priorities and projects in a fast-paced, deadline-driven environment. Comfortable working closely with senior leadership on special initiatives and strategic projects. Benefits Innovative Environment: Join a forward-thinking company at the forefront of the construction finance industry with access to cutting-edge technology and resources. Work Flexibility: Enjoy a flexible work environment where you can balance team leadership with your personal life. National Impact: Be part of a nationwide operation that's shaping the future of construction financing and making a difference for builders, developers, and homeowners across the U.S. Health Insurance - We've got you covered! Casa Lending pays 100% of your medical insurance premiums to keep you healthy and stress-free, offering a PPO and HSA plans. Health Savings Account (HSA) - We contribute annually into your HSA account (prorated from your hire date) and for those the select our HSA plan. Competitive Compensation - We offer competitive wages that reward your expertise and hard work. Paid Time Off - Take time to recharge with 3 weeks of paid time off each year. Paid Holidays - Enjoy 10 paid holidays throughout the year so you can spend quality time with family, friends, or doing whatever you love. We're here to support you both professionally and personally-because when you thrive, we all thrive. Casa Lending is an Equal Opportunity Employers (EEO) and welcome all qualified applicants. This is a full-time, exempt position. The job description contained herein is not intended to be a comprehensive list of the duties and responsibilities of the position, which may change without notice.
    $78k-123k yearly est. Auto-Apply 60d+ ago
  • Membership Sales Director - Quail Hollow Country Club

    PGA Tour 4.0company rating

    Ohio

    Invited - Director Concord Township · OH Sales · Business Development · Golf Teaching and Membership Services 0 3 weeks ago Apply Now Save Save Share this with someone Share * Share via Email * Share via Facebook * Share via X * Share via LinkedIn Membership Director at Quail Hollow Country Club | Concord Township, OH | Invited Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests, and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited! Job Summary: The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the club's annual membership revenue goals, including dues added, initiation fees, and net member growth. The Membership Director cultivates relationships with prospective members, facilitates the onboarding of new members, and connects members to the club community through effective engagement and communication. Day-to-Day: * Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets. * Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs. * Maintain a robust prospect inventory to support the club's sales plan, ensuring accurate tracking and management of prospects in the CRM system. * Generate new member prospects and connect new members with the broader club community. * Partner with the RVP - Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing. * Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club's overall membership goals. * Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth. * Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations. * Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage member referrals and engagement. * Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth. About You: Required * High school diploma or equivalent. * A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals. Preferred * Bachelor's degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field. * A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience. * Strong selling and negotiation skills; sales training is a plus. * Familiarity with golf or the private club industry. * Proficient in Microsoft Office Suite (Word, Excel), and CRM software. * Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks effectively. * Exceptional customer service orientation with a focus on delivering a high-level of satisfaction. * Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment. What We Offer: We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes: Want to learn more? Visit *********************** for full details. * Medical, dental, and vision coverage * Life insurance * Short-term and long-term disability insurance * 401(k) retirement savings plan * Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members) Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook Invited is an Equal Employment Opportunity Employer The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club. #LI-JB1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $37k-53k yearly est. 28d ago
  • Regional Service Director

    Berger Rental Communities 4.0company rating

    Cleveland, OH

    Job Description Apartment Regional Service Director $80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement. Benefits available on the 1st of the month, following only 30 days of employment: Medical, Dental, and Vision Insurance Flexible Spending Accounts for Medical Expenses and Dependent Care Short-Term Disability Income Insurance - at no cost! Long-Term Disability Income Insurance - at no cost! Life Insurance 401K plan with employer match Added benefits: Tuition assistance program $1,000 employee referral rewards 15 PTO days per year 1 volunteer time off day per year Paid holidays and 2 floating holidays 20% rent discount at any Berger community - eligible on your first day of employment Type: Full Time, 8AM-4:30PM Location: Cleveland, OH and Pittsburgh, PA. Minimum Experience: 8 years in Property Management at a Service Manager level or beyond. Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus. Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies. What you'll do: Lead and mentor Service Managers and maintenance teams. Oversee maintenance operations, inspections, and compliance. Support preventive maintenance and quality assurance programs. Respond to emergencies and ensure readiness for regulatory reviews. Drive operational efficiency and partner with vendors. Why Berger? At Berger, we're dedicated to serving our residents, supporting our teams, and delivering great results. You'll join a people-first culture with competitive pay, benefits, and opportunities for growth. #INDSJ
    $80k-90k yearly 9d ago
  • Regional Service Director

    Berger Communities 3.9company rating

    Cleveland, OH

    Apartment Regional Service Director $80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement. Benefits available on the 1st of the month, following only 30 days of employment: Medical, Dental, and Vision Insurance Flexible Spending Accounts for Medical Expenses and Dependent Care Short-Term Disability Income Insurance - at no cost! Long-Term Disability Income Insurance - at no cost! Life Insurance 401K plan with employer match Added benefits: Tuition assistance program $1,000 employee referral rewards 15 PTO days per year 1 volunteer time off day per year Paid holidays and 2 floating holidays 20% rent discount at any Berger community - eligible on your first day of employment Type: Full Time, 8AM-4:30PM Location: Cleveland, OH and Pittsburgh, PA. Minimum Experience: 8 years in Property Management at a Service Manager level or beyond. Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus. Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies. What you'll do: Lead and mentor Service Managers and maintenance teams. Oversee maintenance operations, inspections, and compliance. Support preventive maintenance and quality assurance programs. Respond to emergencies and ensure readiness for regulatory reviews. Drive operational efficiency and partner with vendors. Why Berger? At Berger, we're dedicated to serving our residents, supporting our teams, and delivering great results. You'll join a people-first culture with competitive pay, benefits, and opportunities for growth. #INDSJ
    $80k-90k yearly 8d ago
  • Director of Home Care & Residential Services - RN

    Visiting Angels 4.4company rating

    Columbus, OH

    Classification: Full-Time | Exempt Are you a proven leader with a passion for senior care and operational excellence? Join Visiting Angels Columbus West, a top-rated home care agency, as our Director of Home Care & Residential Services. This is a high-impact leadership opportunity to oversee agency operations and play a key role in launching a new 16-bed residential assisted living facility in 2025. We are seeking a strategic, compassionate professional who can lead a high-performing team, ensure compliance and quality care, and drive the growth of both our home care services and new residential program. Why Join Visiting Angels Columbus West Purpose-Driven Work Make a difference in the lives of seniors and their families by overseeing the delivery of personalized, high-quality care. Leadership Opportunity Lead a growing team across two care models-home care and residential assisted living-shaping the culture and systems from the ground up. Collaborative Culture Join a tenured and mission-aligned leadership team that values accountability, innovation, and relationship-based care. Room to Grow Contribute to long-term strategy, drive operational improvements, and be a key player in our next chapter of expansion. Key Responsibilities Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025 Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care Maintain strong relationships with clients, families, caregivers, and community partners Manage financial performance including budget oversight, billing, payroll, and vendor coordination Respond to on-call evening and weekend demands as part of a shared leadership rotation Qualifications Bachelor's degree in Business Administration, Healthcare Management, or a related field required Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting Proven track record in staff development, compliance oversight, and financial management Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office Strong leadership presence, high emotional intelligence, and ability to manage change Clear and professional communication skills, both written and verbal Ability to problem-solve, think critically, and make informed decisions Must have reliable transportation and be available to support the business outside standard office hours when needed We Offer Competitive salary with performance-based bonus potential 401(k) retirement plan Paid time off and holidays Supportive leadership team and positive workplace culture A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care
    $52k-87k yearly est. Auto-Apply 60d+ ago
  • Director - Oncology Services

    Kettering Health Network 4.7company rating

    Kettering, OH

    Job Details Kettering Health Cancer Center | Kettering | Full-Time | First Shift Responsibilities & Requirements The Network Director of Oncology Clinical Services provides leadership for all oncology infusion and therapy services and outpatient clinical care throughout the network, including medical, surgical, gynecological, and radiation oncology departments directly overseeing all clinical and operational aspects of each department and location. Operational oversight of the Kettering Health Lung Nodule Clinics and Cancer Prevention Clinic. JOB RESPONSIBILITIES: Inherent responsibilities include strategic clinical and operational planning and control, human resource development and evaluation, developing, implementing and monitoring standardized clinical competencies for Oncology clinical care providers, and all elements involved in ensuring quality enhancement and the achievement of agreed upon operational outcomes. A primary focus of this role will be compliance with regulatory agencies and accrediting bodies, including but not limited to the (ACHC) Accreditation Commission for Health Care and the American College of Surgeons Commission on Cancer (CoC). The Director of Oncology Clinical Services is a professional nurse who is responsible for the development, implementation and ongoing assessments of programs that impact the practice and implementation of “One Best Practice” throughout the Network. These responsibilities include the development of initiatives to meet nursing, clinical and Network strategic goals related to orientation, competency, professional development, preceptor development, regulatory compliance, recruitment, retention, evidence-based practice and quality initiatives. The Network Director of Oncology Clinical Services collaborates with leaders in all facilities to ensure consistency, provide consultation, optimize resources and promote excellence in professional nursing and clinical practice. Reporting up at each facility the Quality Assessment and Performance Improvements (QAPI) plan for the OSL. The Network Director of Oncology Clinical Services directly supervises a team of clinical and nursing leaders, non-clinical leaders in oncology support areas such as oncology outcomes, business- coding (HB and PB) and billing, oncology access and staff whose responsibilities extend to all campuses. In addition, the incumbent collaborates with hospital leadership to oversee facility-based oncology infusion nursing staff to ensure consistency in staffing, professional development, and continuing education activities throughout the Network. Works with finance teams across campuses on budgeting and revenue cycle on denials and business aspects. The delivery of infusion and clinical care within the Kettering Health reflects the missions, vision, values and philosophies, of the organizational and nursing departments. Additionally, the Network clinical director is responsible for coordination with Kettering Health medical Group (KHMG) for the following duties: co-facilitates with physician leadership the OSL Division/Practice Operations councils for joint, medical, radiation and surgical oncology, Provide direction to OSL management team on operational and clinical efficiencies, Collaborates with KHMG clinicians (Physicians and APP's) and support team on operational implementation of KHMG OSL strategies, Partners with KHMG patient care, quality, patient experience, and employee engagement leaders to support operational implementation of KHMG OSL strategies. Represent KHMG OSL at the following forums/meetings: Network OSL quality committee, KHMG Finance/Operations staffing review, KHMG practice management, KHMG hiring control, physician, KHMG Quality Advisory Committee, Physician and Advanced Practice Provider recruitment. JOB REQUIREMENTS: Bachelor of Science in Nursing required. 5 years management experience, demonstrated leadership skills Licensed in the state of Ohio as a Registered Nurse Certifications, Certification in Nursing Professional Development through Oncology Nursing Society Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
    $83k-132k yearly est. Auto-Apply 11d ago
  • Director - Oncology Services

    Kettering Medical Center Network 3.5company rating

    Kettering, OH

    Job Details Kettering Health Cancer Center | Kettering | Full-Time | First Shift Responsibilities & Requirements The Network Director of Oncology Clinical Services provides leadership for all oncology infusion and therapy services and outpatient clinical care throughout the network, including medical, surgical, gynecological, and radiation oncology departments directly overseeing all clinical and operational aspects of each department and location. Operational oversight of the Kettering Health Lung Nodule Clinics and Cancer Prevention Clinic. JOB RESPONSIBILITIES: * Inherent responsibilities include strategic clinical and operational planning and control, human resource development and evaluation, developing, implementing and monitoring standardized clinical competencies for Oncology clinical care providers, and all elements involved in ensuring quality enhancement and the achievement of agreed upon operational outcomes. A primary focus of this role will be compliance with regulatory agencies and accrediting bodies, including but not limited to the (ACHC) Accreditation Commission for Health Care and the American College of Surgeons Commission on Cancer (CoC). * The Director of Oncology Clinical Services is a professional nurse who is responsible for the development, implementation and ongoing assessments of programs that impact the practice and implementation of "One Best Practice" throughout the Network. These responsibilities include the development of initiatives to meet nursing, clinical and Network strategic goals related to orientation, competency, professional development, preceptor development, regulatory compliance, recruitment, retention, evidence-based practice and quality initiatives. The Network Director of Oncology Clinical Services collaborates with leaders in all facilities to ensure consistency, provide consultation, optimize resources and promote excellence in professional nursing and clinical practice. * Reporting up at each facility the Quality Assessment and Performance Improvements (QAPI) plan for the OSL. * The Network Director of Oncology Clinical Services directly supervises a team of clinical and nursing leaders, non-clinical leaders in oncology support areas such as oncology outcomes, business- coding (HB and PB) and billing, oncology access and staff whose responsibilities extend to all campuses. * In addition, the incumbent collaborates with hospital leadership to oversee facility-based oncology infusion nursing staff to ensure consistency in staffing, professional development, and continuing education activities throughout the Network. * Works with finance teams across campuses on budgeting and revenue cycle on denials and business aspects. * The delivery of infusion and clinical care within the Kettering Health reflects the missions, vision, values and philosophies, of the organizational and nursing departments. * Additionally, the Network clinical director is responsible for coordination with Kettering Health medical Group (KHMG) for the following duties: co-facilitates with physician leadership the OSL Division/Practice Operations councils for joint, medical, radiation and surgical oncology, Provide direction to OSL management team on operational and clinical efficiencies, Collaborates with KHMG clinicians (Physicians and APP's) and support team on operational implementation of KHMG OSL strategies, Partners with KHMG patient care, quality, patient experience, and employee engagement leaders to support operational implementation of KHMG OSL strategies. * Represent KHMG OSL at the following forums/meetings: Network OSL quality committee, KHMG Finance/Operations staffing review, KHMG practice management, KHMG hiring control, physician, KHMG Quality Advisory Committee, Physician and Advanced Practice Provider recruitment. JOB REQUIREMENTS: * Bachelor of Science in Nursing required. * 5 years management experience, demonstrated leadership skills * Licensed in the state of Ohio as a Registered Nurse Certifications, Certification in Nursing Professional Development through Oncology Nursing Society Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.
    $82k-140k yearly est. Auto-Apply 3d ago
  • Social Services Director Long Term Care

    Trinity Rehab Services

    Marysville, OH

    Job DescriptionTrinity Rehab Services has a commitment to excellence in patient care. This makes us the ideal choice for a Social Services Designee seeking a work setting where they can make a positive difference. This position is for a Full Time Social Services Director at our Skilled Nursing Facility in the Marysville, OH area. We have an excellent clinical team in place now and the person we hire for this position will enhance our staff even further.
    $50k-75k yearly est. 18d ago
  • Advanced Outpatient Presvc Spe - UHC Counseling Center - 499930

    University of Toledo 4.0company rating

    Toledo, OH

    Title: Advanced Outpatient Presvc Spe - UHC Counseling Center Department Org: UTMC UHC Counseling Center - 114460 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 8am End Time: 5pm Posted Salary: $19.04 - $21.46 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: The Advanced Outpatient Preservice Specialist performs all scheduling, pre-registration and insurance verification for outpatient surgery, imaging care, advanced diagnostic testing, infusion services, and other non-routine outpatient care services. Performs complete and accurate patient appointment scheduling, account pre-registration, insurance verification and authorization functions either via electronic media collection or telephonic interview methods; works to provide patient information which maximizes reimbursement, achieves collection ratios, meets accounts receivable (AR) goals, and provides timely and through information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits, obtains prior authorizations and care certifications as required by applicable payors. Requests any non-covered patient collectibles such as coinsurance, deductibles, and copayments prior to service; Ensures that patients meet financial requirements and that insurance authorization requirements are met prior to services being rendered; Provides general information to hospital users, patients and families; Communicates effectively to service delivery areas to maximize patient flow and customer service outcomes both internally and externally. Minimum Qualifications: 1. High school graduate or equivalent required. 2. 1 year experience with ICD-9 and/or CPT codes required. 3. Medical practice insurance and coding diploma, Registered Health Information Technician, Certified Healthcare Access Associate, Certified Revenue Cycle Representative, Licensed Practice Nurse, or like designation preferred. 4. Two years current professional office experience in medical collections, billing, medical insurance verification and precertification, advanced patient scheduling or equivalent education preferred. 5. 40wpm typing speed required. 6. Experience in internet, internet navigation, word processing, standard computer manipulation required 7. Ability to calculate fractions, decimals and percentages and to read and write common vocabulary required. 8. Ability to work with minimum supervision. 9. Excellent communication skills, oral and written skills. 10. Ability to deal with confrontation. 11. Ability to develop and maintain professional, service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. 12. Must be able to understand and comply with policies and procedures. 13. Possess excellent analytical and problem solving skills and perform multiple tasks while working independently. 14. Ability to work collaboratively with a high performance team of professionals in partnership toward common objectives 15. Knowledge of information systems and healthcare applications. 16. Proficient in Word and Excel, required. 17. Work in a professional office environment with possible high stress levels 18. Previous customer service experience required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $19-21.5 hourly 60d+ ago
  • Advanced Outpatient Presvc Spe - UHC Counseling Center - 499930

    Utoledo Current Employee

    Toledo, OH

    Title: Advanced Outpatient Presvc Spe - UHC Counseling Center Department Org: UTMC UHC Counseling Center - 114460 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 8am End Time: 5pm Posted Salary: $19.04 - $21.46 Float: False Rotate: False On Call: False Travel: False Weekend/Holiday: False Job Description: The Advanced Outpatient Preservice Specialist performs all scheduling, pre-registration and insurance verification for outpatient surgery, imaging care, advanced diagnostic testing, infusion services, and other non-routine outpatient care services. Performs complete and accurate patient appointment scheduling, account pre-registration, insurance verification and authorization functions either via electronic media collection or telephonic interview methods; works to provide patient information which maximizes reimbursement, achieves collection ratios, meets accounts receivable (AR) goals, and provides timely and through information to all other providers and users of patient data. Verifies insurance requirements, obtains and understands insurance benefits, obtains prior authorizations and care certifications as required by applicable payors. Requests any non-covered patient collectibles such as coinsurance, deductibles, and copayments prior to service; Ensures that patients meet financial requirements and that insurance authorization requirements are met prior to services being rendered; Provides general information to hospital users, patients and families; Communicates effectively to service delivery areas to maximize patient flow and customer service outcomes both internally and externally. Minimum Qualifications: 1. High school graduate or equivalent required. 2. 1 year experience with ICD-9 and/or CPT codes required. 3. Medical practice insurance and coding diploma, Registered Health Information Technician, Certified Healthcare Access Associate, Certified Revenue Cycle Representative, Licensed Practice Nurse, or like designation preferred. 4. Two years current professional office experience in medical collections, billing, medical insurance verification and precertification, advanced patient scheduling or equivalent education preferred. 5. 40wpm typing speed required. 6. Experience in internet, internet navigation, word processing, standard computer manipulation required 7. Ability to calculate fractions, decimals and percentages and to read and write common vocabulary required. 8. Ability to work with minimum supervision. 9. Excellent communication skills, oral and written skills. 10. Ability to deal with confrontation. 11. Ability to develop and maintain professional, service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. 12. Must be able to understand and comply with policies and procedures. 13. Possess excellent analytical and problem solving skills and perform multiple tasks while working independently. 14. Ability to work collaboratively with a high performance team of professionals in partnership toward common objectives 15. Knowledge of information systems and healthcare applications. 16. Proficient in Word and Excel, required. 17. Work in a professional office environment with possible high stress levels 18. Previous customer service experience required. Preferred Qualifications: Conditions of Employment: To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position. Equal Employment Opportunity Statement: The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation. The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect. The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at ************************ or ************ between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request. Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
    $19-21.5 hourly 60d+ ago
  • JUSTICE CENTER COUNSELOR

    Oneeighty, Inc. 3.8company rating

    Wooster, OH

    Justice Center Counselor - Full-Time Location: Wayne County Jail Starting Pay: $50,000 (based on education, licensure, and experience) Sign-On Bonus: $3,000 (25% paid at 90 days, 25% at 6 months, 50% at 1 year) Be the Reason Someone Finds Hope At OneEighty , we restore dignity, reimagine potential, and rebuild lives. We believe there are always more reasons to hope than to fear or despair-and you can be part of that change. We're seeking two Justice Center Counselors to provide direct mental health services within a jail setting. This is a full-time opportunity to make a meaningful impact on justice-involved individuals through counseling, crisis support, and care coordination. What You'll Do Provide individual and group counseling Conduct assessments and develop treatment plans Deliver trauma-informed care and crisis intervention Collaborate with correctional and clinical staff Coordinate post-release care for continuity of services What You'll Bring Master's degree (or enrollment in a master's program) in Counseling, Social Work, Psychology, or related field Licensure in Ohio or license eligibility Experience or training in trauma, crisis intervention, and substance use disorders Ability to maintain professional boundaries and relationships within a correctional setting CPR/First Aid certification (or willingness to obtain) Valid Ohio driver's license and insurable driving record Eligibility for NPI and Ohio Medicaid billing Proficiency in Microsoft Office and electronic health records Two years of continuous sobriety if in recovery Bonus Qualifications Experience in correctional, forensic, or community mental health Training in suicide assessment and crisis de-escalation Why Join OneEighty? Hope starts here. We're a private nonprofit serving Wayne and Holmes counties with addiction, domestic violence, and behavioral health services. Our team is passionate, supportive, and mission-driven. Employee Testimonials: “I feel we are part of the solution in this community.”“I love helping others.”“My coworkers are amazing. I enjoy the work and the clients.” Benefits Include: Generous PTO: 17 days/year + 88 hours of holiday time Medical, dental, and vision insurance 401(k) with company match Federal Student Loan Forgiveness eligibility Flexible work arrangements (where applicable) Employee recognition programs, and more! Ready to Make a Difference? Apply today and help change the course of someone's life for the better. Any offer of employment will be based on the outcome of a background check and the ability to pass a drug screening prior to employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including, without limitation, pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetics, ancestry, or military status. In addition to federal law requirements, OneEighty complies with applicable state and local laws governing nondiscrimination in employment in every location in which OneEighty has facilities. OneEighty is an Equal Opportunity Employer. Persons with a disability can request an accommodation to complete the application process by emailing ********************** with the subject line "Accommodation Request." Visit us on the web: ****************** . Check us out on Facebook and Instagram - OneEighty, Inc. Why OneEighty listen to this message from our Executive Director
    $50k yearly Auto-Apply 60d+ ago
  • Culinary Services Director

    Maplewood Senior Living 4.2company rating

    Chardon, OH

    Job Title: Culinary Services Director Employment Type: Full Time Exempt, Sun.-Thurs. Department: Dining Services Overview: This position has overall responsibility for the daily operations of the culinary services department. Performs duties in compliance with established company policies and procedures and operates in a professional manner. Ensures the residents are provided a high-quality dining experience. Ensures the department follows all policies and procedures, is adequately staffed and the highest quality standards are met. Positions Summary: The Culinary Services Director is responsible for the operation of the culinary services department. Leading all of the cooks, servers, and ancillary staff, the CSD ensures residents are provided a quality dining experience by consistently meeting Maplewood standards. Primary Responsibilities Responsible for the overall financial and operational responsibility of culinary and dining room operations Ensures compliance with federal, state and local sanitation regulations Demonstrates attention to detail with regard to food quality, presentation, and dining room environmental standards Develops and maintains a good working relationship with administration and inter-department personnel, as well as other communities to assure that the services offered can be properly maintained to meet the needs of the residents Supports the community and regional cluster sales efforts with marketing events, programs, etc. What We are Looking For: Degree in Culinary Arts preferred 3 to 5 years previous experience in food production/management Must have Serve Safe Certification or become certified within 90 days of hire date Must have basic knowledge of food preparation procedures, proper dining room service etiquette as well as related Health Department regulations and guidelines pertaining to food service operations Demonstrates ability in a wide range of food preparation and skills Experience in dealing with seniors and their dietary needs preferred Ability to read, write, and speak English Why You'll Love Working With Us: Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation. HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work. Growth Opportunities: We promote and foster career development and continuous learning. Work-Life Balance: We value autonomy, flexibility and a family-friendly supportive workplace. Competitive Comp and Benefits: We offer a competitive compensation package including monthly commissions, bonus, health insurance, 401K with match, paid time off, and more. Inspir believes in rewarding top talent and dedication, depending upon years of experience and commitment to the company. Inspir strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you!
    $52k-91k yearly est. 23d ago
  • Director of Surgical Services

    Prime Healthcare 4.7company rating

    East Liverpool, OH

    $15,000 SIGN-ON BONUS!!! As a member of Prime Healthcare, East Liverpool City Hospital is proud to be part of a system recognized as one of America's Greatest Workplaces for 2024 by Newsweek and Plant-A Insights Group! This prestigious honor is based on over 1.5 million comprehensive company reviews from more than 250,000 employees, highlighting our commitment to creating a positive and supportive work environment. Thank you to all our amazing employees for making this possible! Now hiring a Director of Surgical Services! East Liverpool City Hospital is an award-winning community hospital proudly serving residents of the tristate region since 1905. With 152 licensed beds and more than 500 employees, the hospital averages 31,000 Emergency Department visits annually. East Liverpool's medical staff is comprised of more than 160 physicians with an additional 21 resident physicians completing their training in Family Medicine and Internal Medicine. The hospital provides 24/7 emergency services, general surgery, medical stabilization for substance abuse, behavioral health for adults over the age of 55, and remains the ONLY cardiac rehabilitation program in Columbiana County. For more information, visit ************* Responsibilities Director of Surgical Services is responsible for direction of patient care in the operative environment. The Director manages the staff members in the Ambulatory Surgery, Surgery and PACU Departments. Consults with staff, physicians and Nurse Executive on nursing issues and interpretation of hospital policies to ensure patient needs are met. Maintains performance improvement activities within the department and participates in PI activities/ formulates budget for the department. Qualifications Current and valid state license as a Registered Nurse. Current BLS (AHA) certificate upon hire and maintain current. Current Advanced Cardiac Life Support (ACLS)-(AHA) certificate upon hire and maintain current. A minimum of two years supervisory/management experience necessary. At least two (2) years of experience in Surgical Nursing. Current Certified Nurse OR (CNOR) (AORN) certificate(s) upon hire, preferred. Bachelor's of Science in Nursing (BSN) required for all new hires after 1/11/2021. FACILITY SPECIFIC: Current PALS (AHA) Certificate upon hire and maintain current. #LI-WM1 Employment Status Full Time Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************
    $96k-129k yearly est. Auto-Apply 60d+ ago
  • Director of Enviromental Services

    Lionstone Care

    Woodsfield, OH

    Job Details Stellar Care Center - Woodsfield, OH Full-Time High School $25.00 - $29.00 Hourly Negligible First ShiftDescription The Maintenance Director is responsible for overseeing the maintenance and repair operations of a healthcare, long-term care, or assisted living facility. This position ensures that the facility's buildings, equipment, and grounds are well-maintained, safe, and in compliance with regulatory standards. The Maintenance Director manages a team of maintenance staff, oversees vendor relations, handles budgeting, and ensures the smooth functioning of all mechanical, electrical, and safety systems. Key Responsibilities: Facility Maintenance and Repairs: Oversee the daily operations of the maintenance department, ensuring all buildings, grounds, and equipment are properly maintained. Conduct regular inspections to identify and prioritize repairs and maintenance needs. Manage and supervise repairs and installations for plumbing, electrical systems, HVAC, and general building maintenance. Ensure all preventive maintenance programs are in place and followed to prevent breakdowns and extend the lifespan of facility equipment. Team Leadership and Supervision: Supervise, train, and evaluate maintenance staff, providing guidance and support to ensure high-quality work. Develop staff schedules to ensure adequate coverage for maintenance needs and emergencies. Conduct performance reviews and provide ongoing feedback to staff, promoting skill development and growth. Maintain a safe work environment by ensuring that staff follow proper safety protocols and use appropriate tools and equipment. Vendor and Contractor Management: Coordinate with outside vendors and contractors for specialized repairs, renovations, or large maintenance projects. Obtain bids, negotiate contracts, and oversee the quality of work performed by external contractors. Ensure timely and accurate completion of projects, while maintaining budgetary guidelines. Regulatory Compliance and Safety: Ensure compliance with local, state, and federal regulations, including fire safety, building codes, and environmental health standards. Oversee the maintenance of safety systems, including fire alarms, sprinkler systems, and emergency lighting. Ensure the facility's grounds and parking areas are well-maintained and free from hazards. Develop and implement safety protocols and emergency procedures related to facility maintenance and operations. Budget and Inventory Management: Manage the maintenance department's budget, ensuring cost-effective use of resources while maintaining high standards of facility upkeep. Monitor inventory levels and order necessary supplies, equipment, and materials to support maintenance operations. Maintain accurate records of maintenance expenses, repair logs, and inventory usage. Resident and Staff Interaction: Respond promptly to maintenance requests and concerns from residents, staff, and families, ensuring timely and effective resolution of issues. Collaborate with department heads and other staff to coordinate maintenance activities and ensure minimal disruption to residents and daily operations. Foster a positive environment by providing excellent customer service to residents and addressing their maintenance needs with care and professionalism. Project Management: Plan, coordinate, and oversee renovation projects, equipment upgrades, and other facility improvements. Work with architects, engineers, and contractors to ensure that all projects are completed on time, within budget, and in accordance with facility standards. Qualifications Education: High school diploma or equivalent required. Technical certification in HVAC, plumbing, electrical systems, or building maintenance is preferred. Experience: Minimum of 5-7 years of experience in maintenance or facilities management, with at least 2-3 years in a supervisory or leadership role. Experience in healthcare or long-term care settings is preferred. Skills: Strong leadership and team management abilities. In-depth knowledge of building maintenance systems, including HVAC, plumbing, electrical, and safety systems. Ability to read and interpret blueprints, schematics, and technical manuals. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills, with the ability to collaborate with residents, staff, and external vendors. Familiarity with local, state, and federal building regulations and safety standards. #LIONSTONE123 People-Centered Rewards: Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities Tuition Reimbursement Program (Coming Fall 2025)
    $25-29 hourly 60d+ ago
  • Program Director - Core Services

    Central Clinic Behavioral Health 3.8company rating

    Cincinnati, OH

    Join our Mission-Driven, 5-time Top Workplace Award Winning Organization POSITION: Program Director - Core Services LOCATION: 311 Albert Sabin Way, Cincinnati, OH 45229 PROGRAM/DEPARTMENT: Central Connection EMPLOYMENT TYPE: Full Time; 40 Hours Per Week; Monday - Friday ABOUT US At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families and communities. Our goal is to connect the right people to the right behavioral health service at the right time. One person's healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-qualiity, compassionate care. Our employees are the heart of that mission. WHY WORK WITH US? Award-Winning Culture: As a 5-time Top Workplace Award Winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open mindedness, and accountability where everyone feels supported and empowered to grow-both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone's voice matters. You will find a community of professionals who support each other-and our clients-with compassion and respect. Competitive Benefits Package: Competitve salary with annual increases based on merit/performance Salary increases with new licensures Full health, dental & vision insurance with employer contribution Clinical supervision and licensure support provided Generous paid time off-Year 1 of employment-4 weeks of PTO and 11 paid holidays Service delivery bonuses, for applicable roles Short-term disability-offered at no cost to all employees 401(k) available after one year of employment Employee wellness programs Ongoing training and CEU opportunities Flexible scheduling for many roles PROGRAM SUMMARY As the front door to the Hamilton County public behavioral health system, Central Connection provides standaridized entry into a system of care that ensures that services are available, accessible, and high quality. Central Connection staff are available 24/7 365 to answer calls and connect consumers to appropriate services. Our primary function is to access, authorize and connect individuals and families to the appropriate behavioral health services. Clinicians can provide assessments, transitional case management and transitional medication services, coordinate referrals,, provide housing assessments, and application assistance for Medicaid and Social Security enrollment. PROGRAM SUMMARY Reporting to the Division Director, Cenntral Connection - responsible for program oversight for Central Connection Core Services which includes the Hamilton County Crisis Center, ensuring alignment with Central Clinic's organizational mission, vision, and values. Lead and inspire a multidisciplinary team, promoting teamwork, accountability, wellness, and commitment to community. Oversee day-to-day program operations to ensure efficient, effective, and compliant delivery of servicees. Build and maintain strong relatiionships with referral partners, community agencies, funders, and internal stakeholders. Represent the organization at cocmmunity meetings, advisory boards, and outreach events. Collaborate with cross-functional teams to improve access, reduce barriers, and expand services. Ensure timely documentation and adherence to clinical, operational, and billing standards. Hire, train, supervise, and develop program staff, including clinicians and support roles. Conduct regular coaching and performance reviews. Support employee engagement, recognition, and retention through consistent communication and clear expectations. Promote a positive culture where staff feel valued, supported, and empowered. WHAT WE VALUE IN OUR NEXT FAIR & HOPE PROGRAM DIRECTOR Master's Degree plus independent licensure in mental health field or social work required. Minimum ten years clinical/supervisory/management/administrative experience preferred. Experience in Medicaid, managed care and/or care coordination setting. Experience in the Hamilton County behavioral health service system. Preferred experience with Jobs and Family Services, Developmental Disabilities, and Juvenile Court. Ready to Make a Difference? At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a community, and a place to grow. If you are passionate about behavioral health care and want to be a part of an organization where your efforts truly make a difference, we encourage you to submit your resume today. Apply at: ********************* Notice of Accommodation Central Clinic Behavioral Health is committed to complying with the Americans Disabilities Act (ADA) and ensuriing equal employment opportunities for all qualified individuals, including individuals with disabilties. If you require a reasonable accommodation to complete the application process, participate in the interview process, or otherwise engage in the recruitment process, please contact Human Resources at ********************************. All requests for accommodation will be handled in a confidential manner and will be considered in accordance with applicable laws and regulations.
    $54k-81k yearly est. 42d ago
  • Member Services

    Orangetheory Fitness 4.4company rating

    Macedonia, OH

    Benefits: * Free Membership * Company parties * Employee discounts * Free uniforms * Opportunity for advancement * Bonus based on performance * Paid time off * Training & development Community. Passion. Driven. If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves. Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper? Then keep reading. We Offer * Compensation * Base Salary, Individual commission * Paid time off (including your birthday) * Holiday Pay * Benefits for full-time employees * Staff Rewards * Fitness certification discounts * Retail employee discounts * Workout for free at any of our 31 Orangetheory location * Employee Plus One Membership Discount * Direct your career track to any of the roles below. * Sales Manager * Fitness Coach * General Manager * Regional Sales & Operations Manager * Director of Operations * Great company culture * Staff workouts * Annual Holiday Party * Quarterly workshops for on-going development About Thrive Venture Group (Franchisee, Area Developer) Thrive Venture Group was founded in January of 2023. Headquartered in Cleveland, OH; TVG proudly operates 32 Orangetheory Fitness studios, across three states: Arkansas, Ohio, and West Virginia. Thrive is comprised of deeply passionate people, led by franchisees who have been with the brand since 2014, on a mission to educate and empower people to be their best selves. This group is uniquely special in part by its active partnership with the Franchisor, Orangetheory Fitness Corporate aka "The Grove". Thrive is frequently sought out to pilot new brand initiatives and provide field level feedback, giving us the opportunity create an even greater impact for the entire network. Orangetheory Fitness Vision * To be the trusted global leader of innovative heart rate-based interval training. Orangetheory Fitness Values * Passion * Integrity * Accountability * Innovation * Community
    $25k-30k yearly est. 10d ago
  • Medical Director- Long Term Support and Service (LTSS)

    Carebridge 3.8company rating

    Lancaster, OH

    Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy this role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: * Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. * Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. * Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. * Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. * Supports clinicians to ensure timely and consistent responses to members and providers. * Provides guidance for clinical operational aspects of a program. * Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. * May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: * Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). * Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. * A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * * Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: * Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. * 1-2 years Utilization Management experience strongly preferred. * Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $37k-73k yearly est. Auto-Apply 60d+ ago
  • Medical Director- Long Term Support and Service (LTSS)

    Elevance Health

    Zanesville, OH

    Medical Director -Long Term Support and Services Preferred Location: Ohio. Please note that per our policy t his role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. MyCare Ohio Plan program is to deliver high ‐quality, trauma informed, culturally competent, person ‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Director -Long Term Support and Services is responsible for the administration of physical and/or behavioral health medical services, to ensure the appropriate and most cost-effective medical care is received. May be responsible for developing and implementing programs to improve quality, cost, and outcomes. May provide clinical consultation and serve as clinical/strategic advisor to enhance clinical operations. May identify cost of care opportunities. May serve as a resource to staff including Medical Director Associates. May be responsible for an entire clinical program. How will you make an impact: Oversee all primary and physical health services provided to individuals of the health plan, including those receiving LTSS, ensuring the appropriate level of medical care is received. Identifies potential issues, project change, and scope data. Ensure services align with LTSS clinical and service coordination requirements as defined by state and federal contracts/rules. Conduct targeted LTSS Case Management training sessions, emphasizing the most prevalent medical diagnoses affecting the key LTSS populations. Assist with resource development and drive Health Plan collaborations to support LTSS/HCBS populations. Supports clinicians to ensure timely and consistent responses to members and providers. Provides guidance for clinical operational aspects of a program. Conducts peer-to-peer clinical reviews with attending physicians or other providers to discuss review determinations, and patients' office visits with providers and external physicians. May conduct peer-to-peer clinical appeal case reviews with attending physicians or other ordering providers to discuss review determinations. Minimum Requirements: Requires MD or DO and Board certification approved by one of the following certifying boards is required, where applicable to duties being performed, American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA). Must possess an active unrestricted medical license to practice medicine or a health profession. Unless expressly allowed by state or federal law, or regulation, must be located in a state or territory of the United States when conducting utilization review or an appeals consideration and cannot be located on a US military base, vessel or any embassy located in or outside of the US. A minimum of 10 years of clinical experience; or any combination of education and experience, which would provide an equivalent background. * For Health Solutions and Carelon organizations (including behavioral health) only, a minimum of 5 years of experience providing health care is required. * *Additional experience may be required by State contracts or regulations if the Medical Director is filing a role required by a State agency.* Preferred Skills, Capabilities and Experiences: Minimum of ten years of clinical experience, including at least five years of experience directing healthcare services for target populations strongly preferred. 1-2 years Utilization Management experience strongly preferred. Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Director Equivalent Workshift: 1st Shift (United States of America) Job Family: MED > Licensed Physician/Doctor/Dentist Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $51k-120k yearly est. Auto-Apply 60d+ ago

Learn more about member service director jobs