Member service representative jobs in Arkansas - 958 jobs
Customer Service Representative
Flextek 4.1
Member service representative job in Springdale, AR
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Exciting opportunity to grow professionally with a rapidly growing company!
Responsibilities
Communicate with customers via phone, email and chat (High Volume 50+ inbound/outbound daily)
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Misc:
Starting Pay $19/per hour
100% on site
$19 hourly 3d ago
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Technical Service Representative
International Paper 4.5
Member service representative job in Fort Smith, AR
"
Technical ServiceRepresentative
Background:
The Southwest Technical ServiceRepresentative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical ServiceRepresentative reports to the National Technical Service Manager.
Pay Rate:
$65,100 - $86,800
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan.
Category/Shift:
Salaried Full-Time
The Job You Will Perform:
The Technical ServiceRepresentative is responsible for providing technical service and assistance to our customers in the Southwest Region.
This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab.
Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling.
Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job.
The Technical ServiceRepresentative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities.
Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances.
The Skills You Will Bring:
5 years minimum industry or related experience preferred.
Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills.
Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential.
Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired.
Experience in a printing ink manufacturing or printing environment with press side technical skills required.
The Benefits You Will Enjoy:
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
The Career You Will Build:
Sales and Leadership training, promotional opportunities within a global company
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
reasonable.accommodations@ipaper.com
or **************.
"
$65.1k-86.8k yearly Auto-Apply 12d ago
Digital Customer Representative
Instructure 4.3
Member service representative job in Manila, AR
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome.
And that's where you come in:
We are looking for a Digital Customer Representative (DCR) to support our global customers who have implemented the Instructure Learning Platform and provide them with an exceptional customer experience. DCRs will play a key role in supporting our customers across the globe by executing the digital transformation of the Instructure customer experience.
The Digital Customer Representative will manage the Instructure digital customer experience for our dynamic, but smaller customers. DCRs will activate and monitor the Instructure digital customer journey playbook and identify opportunities and risks for customers in this segment. DCRs will be successful by automating the Instructure customer journey - especially some of the repetitive tasks that are a drain on CSM resources - identifying success and risk trends, and actioning playbooks that align to observed trends to increase retention, customer satisfaction and grow revenue.
About the Role
* Develop, manage and maintain the Instructure digital customer experience for all assigned customers
* Perform day-to-day management and maintenance of digital tools and consistently promote and assist with the implementation of process improvement.
* Identify opportunities for reducing repetitive and time-consuming tasks by streamlining using automation
* Monitor the digital customer journey outcomes and identify opportunities and risks
* Own communication in the customer success inbound queue, directing the customer to the appropriate resources and contacts to achieve their goals
* Deploy data-driven automated implementation and adoption activities and track customer progress through implementation to ensure success
* Develop and enable digital campaigns at scale and create and maintain response templates for frequently asked customer questions and communications
* Ensure data integrity standards are maintained in Gainsight and Salesforce as it relates to customer engagement tracking and product utilization
* Assist in the coordination of customer success led webinars & campaigns
* Collaborate with Customer Service Manager and Product Marketing stakeholders on webinar content
* Own inbound opportunity generation and qualification through mail campaigns, webinars and other means.
* Review and analyze the customer base to identify and surface growth opportunities to the Sales Account Executive
* Develop and execute action plans from feedback and survey data
About You
* College degree (Bachelor or equivalent)
* Exceptional English communication skills, both written and verbal
* Experience building one:many digital campaigns with efficient processes
* Capacity to set correct expectations and manage issues to completion
* Multitask and prioritise tasks in a changing environment
* Strong team mentality, utilising internal and external resources strategically and tactically
* Demonstrated ability to solve problems and seek solutions
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we've implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.
$32k-50k yearly est. 4d ago
Associate Customer Service Rep II
Lancesoft 4.5
Member service representative job in Alexander, AR
Job Title: Sales Associate Customer Service Rep II Duration: 12+months Pay Range: $19.70/hr
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
The Entry level Customer ServiceRepresentative will perform many of the same duties as the experienced level but will have more direct supervision and oversight.
The Entry level will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
Frequently reports to the Customer Service Manager.
Responsibilities:
May respond to e-mail inquiries.
Customer service is the primary function but may include minimal selling or promotion of products or services.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Requires ability to navigate a computerized data entry system or other relevant applications.
Handles customer service inquiries and problems via the telephone and records consistent problem areas
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires limited knowledge of the organization, products, and/or services.
Education and Experience:
Associates or Bachelor's Degree required.
3-5 years related experience in manufacturing setting
Skills and Knowledge:
Good comprehension of the English language, both written and verbal.
Basic computer skills.
Great intrapersonal skills
Great communication skills
$19.7 hourly 15d ago
Associate Customer Service Representative
All Lines Technology 3.3
Member service representative job in Little Rock, AR
The Associate Customer ServiceRepresentative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
$26k-33k yearly est. Auto-Apply 3d ago
Test Content Services Specialist
Psi Services 4.5
Member service representative job in Little Rock, AR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 11d ago
Customer Development Representative
Arkansas Oklahoma Gas Corp 3.6
Member service representative job in Texarkana, AR
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting hybrid opportunity for a Customer Development Representative based in Texarkana, AR.
POSITION SUMMARY
As a Customer Development Representative, you will serve in a highly visible role meeting with residential and commercial customers, builders, community leaders, developers, and other trade allies to coordinate and develop new growth opportunities for Summit Utilities. You will also plan and coordinate with local operations and contract services to ensure projects are completed in a timely manner.
PRIMARY DUTIES AND RESPONSIBILITIES
Develop a network of relationships with commercial and residential developers, builders, architects, engineers, trade allies, and city officials to build customer loyalty and influence customer energy choice.
Initiate and respond to prospective customers and develop opportunities for new growth.
Maintain contact with builders and developers regarding potential growth opportunities and survey territory for new construction activity to generate leads.
Educate prospective customers on the advantages of choosing natural gas and promote the end-use of natural gas appliances.
Gather and organize the necessary information to support the design and installation of infrastructure to serve new customers.
Verify natural gas equipment types, sizes, and locations. Mark the location of proposed facilities for construction forces where appropriate.
Assist with financial analysis by obtaining and organizing project details that are used to evaluate the cost and feasibility of new growth projects.
Assist with the preparation of customer proposals such as contracts and invoices for contribution in aid of construction (CIAC).
Monitor project workflow and serve as liaison between customers/contractors and the Summit Engineering and Construction teams to help ensure growth projects are prioritized in such a way that balances each customer's project schedule and energy needs.
Engage in activities with various trade allies, business associations, and civic groups.
Develop relationships with community and civic leaders so that Summit Utilities is regarded as a dependable and trustworthy energy partner in the communities we serve. Deliver Customer Development Slide presentations at monthly Safety meetings.
Aid local employees participating in the EGO program with facilitating the submission of new service leads and opportunities for the Customer Development Reps.
Maintain and enhance leads and opportunities within the C4C system.
Generate G6 notifications within SAP for address creation and new service requests.
Collaborate closely with sales support to ensure timely resolution of all customer issues.
EDUCATION AND WORK EXPERIENCE
Three (3) years of natural gas and/or equivalent utility experience.
Bachelor's degree in business administration, Marketing, Engineering, or related field preferred.
KNOWLEDGE, SKILLS, ABILITIES
Dedication to providing exemplary customer service.
Self-sufficient with necessary skills to organize and complete multiple tasks in an efficient and effective manner.
Possess excellent written and verbal communication skills with a strong attention to detail.
Willingness to communicate strategies and plans to develop understanding with peers and employees across district.
Exhibit strong interpersonal skills to be able to comfortably initiate first contact with prospective customers and have the resilience to persevere in the pursuit of new growth opportunities.
Possess the ability to influence others without direct position power to earn credibility and trust.
Ability to produce high quality work under pressure, meet deadlines, and carry out sales goals.
Readily readjust priorities to changing customer demands and project schedules.
Ability to develop a strong understanding of the components and operation of a natural gas distribution system.
Must exhibit the aptitude to become proficient in understanding the operation of natural gas appliances.
Demonstrated success in consulting effectively with all levels of management, including executives.
Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Proficiency in reading and interpreting maps, site plans, subdivision plats, surveys, rights-of-way, easements, and property records.
Experience with a Customer Relationship Management (CRM) System and SAP.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
$27k-40k yearly est. Auto-Apply 5d ago
Customer Quality Representative 2nd Shift - Fort Smith, AR
Hytrol 4.1
Member service representative job in Fort Smith, AR
Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use.
Inspection of manufactured parts.
Inspection of manufactured parts running.
Reviewing all printed orders.
Researching customer complaints.
Reading drawings and blueprints.
Assist Ad-Hoc teams.
Conduct field trip to assist customer.
Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds
Perform other duties deemed necessary by management.
Qualifications
6 months to 1 year of related experience and/or training is ideal
Basic math proficiency to read instructions, operate machinery properly, and record data
Ability to read a tape measure
Education
High School Diploma or GED required
$39k-48k yearly est. 2d ago
VETERANS SERVICE OFFICER
State of Arkansas
Member service representative job in Jonesboro, AR
22094512 County: Craighead; Cross; Jackson; Lawrence; Poinsett Anticipated Starting Salary: $57,351 Hiring Official: Gina Chandler Please Note: To meet the minimum qualifications for this position, applicant must be an honorably discharged veteran. A DD-214 is required. The official worksite of this position has not yet been determined but is being planned for an area in Eastern Arkansas. This position is not a remote position.
All jobs offers and continued employment are contingent upon passing the pre-employment drug-screening, criminal background check, and adult maltreatment central registry checks (if applicable). You have the right to obtain a copy of the reports from the
The Arkansas Department of Veterans Affairs serves Arkansas Veterans, and their eligible dependents, through advocacy and education to access federal and state benefits, high-quality long-term nursing care, and burial honors.
Position Information
Job Series: Veterans Services - Career Path
Classification: Veterans Service Officer
Class Code: PVS02P
Pay Grade: SGS07
Salary Range: $57,351 - $84,879
Job Summary
The Veteran's Service Officer (VSO) is responsible for assisting veterans, servicemembers, and their families in obtaining benefits and services available through state and federal programs. This role involves case management, claims processing, advocacy, and community outreach to ensure veterans receive the support they deserve.
Primary Responsibilities
Assist veterans and their families in applying for state and federal benefits, including disability compensation, pensions, healthcare, education, and housing assistance. Gather necessary documentation, review eligibility criteria, and submit claims to the U.S. Department of Veterans Affairs (VA) and other agencies. Conduct one-on-one interviews to assess individual needs and provide tailored guidance. Maintain accurate case records and documentation in accordance with agency policies. Monitor the status of claims and appeals, following up with relevant agencies as needed. Advocate for veterans' rights by navigating the complex benefits system and resolving service-related disputes. Provide outreach and education to veterans, community organizations, and local government agencies regarding available programs. Represent veterans in formal hearings and appeals when necessary. Develop and maintain relationships with veteran service organizations (VSOs), healthcare providers, and social service agencies. Ensure compliance with state and federal laws governing veteran benefits. Prepare reports on service delivery, claim approvals, and outreach efforts. Assist in training new staff or volunteers working with veterans.
Knowledge and Skills
Strong interpersonal and communication skills to effectively assist veterans from diverse backgrounds. Ability to listen with empathy and patience to understand veterans' concerns and provide appropriate solutions. Familiarity with state and federal veteran programs, VA benefits, and military service-related claims. Understanding of discharge statuses, military documentation (e.g., DD-214), and eligibility requirements. Strong analytical skills to review claims and identify supporting documentation. Ability to navigate complex benefit systems and troubleshoot application issues. Attention to detail in case management, paperwork, and compliance tracking. Ability to manage multiple cases, prioritize tasks, and meet deadlines. Ability to explain complex benefits programs in a clear and understandable manner.
Minimum Qualifications
At least three years of experience in veterans affairs, case management, public service, or a related field.
Must be an Honorably Discharged Veteran.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Nearest Major Market: Jonesboro
$57.4k-84.9k yearly 4d ago
Customer Development Representative
Summit Utilities Inc. 4.4
Member service representative job in Texarkana, AR
Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.
Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.
We have an exciting hybrid opportunity for a Customer Development Representative based in Texarkana, AR.
POSITION SUMMARY
As a Customer Development Representative, you will serve in a highly visible role meeting with residential and commercial customers, builders, community leaders, developers, and other trade allies to coordinate and develop new growth opportunities for Summit Utilities. You will also plan and coordinate with local operations and contract services to ensure projects are completed in a timely manner.
PRIMARY DUTIES AND RESPONSIBILITIES
Develop a network of relationships with commercial and residential developers, builders, architects, engineers, trade allies, and city officials to build customer loyalty and influence customer energy choice.
Initiate and respond to prospective customers and develop opportunities for new growth.
Maintain contact with builders and developers regarding potential growth opportunities and survey territory for new construction activity to generate leads.
Educate prospective customers on the advantages of choosing natural gas and promote the end-use of natural gas appliances.
Gather and organize the necessary information to support the design and installation of infrastructure to serve new customers.
Verify natural gas equipment types, sizes, and locations. Mark the location of proposed facilities for construction forces where appropriate.
Assist with financial analysis by obtaining and organizing project details that are used to evaluate the cost and feasibility of new growth projects.
Assist with the preparation of customer proposals such as contracts and invoices for contribution in aid of construction (CIAC).
Monitor project workflow and serve as liaison between customers/contractors and the Summit Engineering and Construction teams to help ensure growth projects are prioritized in such a way that balances each customer's project schedule and energy needs.
Engage in activities with various trade allies, business associations, and civic groups.
Develop relationships with community and civic leaders so that Summit Utilities is regarded as a dependable and trustworthy energy partner in the communities we serve. Deliver Customer Development Slide presentations at monthly Safety meetings.
Aid local employees participating in the EGO program with facilitating the submission of new service leads and opportunities for the Customer Development Reps.
Maintain and enhance leads and opportunities within the C4C system.
Generate G6 notifications within SAP for address creation and new service requests.
Collaborate closely with sales support to ensure timely resolution of all customer issues.
EDUCATION AND WORK EXPERIENCE
Three (3) years of natural gas and/or equivalent utility experience.
Bachelor's degree in business administration, Marketing, Engineering, or related field preferred.
KNOWLEDGE, SKILLS, ABILITIES
Dedication to providing exemplary customer service.
Self-sufficient with necessary skills to organize and complete multiple tasks in an efficient and effective manner.
Possess excellent written and verbal communication skills with a strong attention to detail.
Willingness to communicate strategies and plans to develop understanding with peers and employees across district.
Exhibit strong interpersonal skills to be able to comfortably initiate first contact with prospective customers and have the resilience to persevere in the pursuit of new growth opportunities.
Possess the ability to influence others without direct position power to earn credibility and trust.
Ability to produce high quality work under pressure, meet deadlines, and carry out sales goals.
Readily readjust priorities to changing customer demands and project schedules.
Ability to develop a strong understanding of the components and operation of a natural gas distribution system.
Must exhibit the aptitude to become proficient in understanding the operation of natural gas appliances.
Demonstrated success in consulting effectively with all levels of management, including executives.
Proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).
Proficiency in reading and interpreting maps, site plans, subdivision plats, surveys, rights-of-way, easements, and property records.
Experience with a Customer Relationship Management (CRM) System and SAP.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.
Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
$31k-37k yearly est. Auto-Apply 5d ago
Member Service Representative
Barksdale Federal Credit Union 3.7
Member service representative job in Marshall, AR
As a bank teller, you will be responsible for providing a variety of essential financial services. Your primary duties will include processing deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently. You will balance daily transactions and verify cash totals to maintain accuracy and compliance. In addition to your main responsibilities, you will perform assigned side-jobs and assist other tellers as needed to ensure seamless operations. Your role is crucial in ensuring that members receive prompt, professional service that enhances their banking experience.
Job Requirements:
High school diploma or equivalent
Basic understanding of financial services and products provided by the credit union
General knowledge of bank teller policies and procedures
Excellent communication and interpersonal skills
Proficiency in basic computer skills and willingness to learn new software/systems
All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.
Benefits:
At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Health & Wellness:
Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household.
Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.
Time Off & Balance
Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so!
Financial Benefits
401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.
Growth & Recognition
Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress.
Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission.
NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.
$19k-23k yearly est. Auto-Apply 15d ago
Seasonal Morning Member Services Representative
Excel Fitness
Member service representative job in Rogers, AR
Grow with us!
We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
What are you waiting for?
APPLY TODAY!
Essential Duties and Responsibilities
- Provide an exceptional customer service experience.
-Responsibilities include:
Check members into the system.
Take prospective members on tours then assist them with the new account sign-up process
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Detailed cleaning in all areas of the facility.
Qualifications/Requirements
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
People with positive mental attitudes excel here!
Customer service background preferred.
Punctuality and reliability is a must.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter commercial cleaning products during shift.
Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols.
Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates.
Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19.
Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all.
Need a day off? Full time employees have paid leave to take a break!
Benefits & Perks
Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay
Every Team Player receives a FREE Planet Fitness Black Card Membership
Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources
PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players
Compensation: $11.25 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$18k-25k yearly est. Auto-Apply 60d+ ago
Customer Service Officer
Credit Corp Group
Member service representative job in Manila, AR
CUSTOMER SERVICE OFFICER - PHILIPPINES Start and grow your career within the financial services industry with one of Australia's leading debt purchase, collections and lending providers. Be a Customer Service Officer and join our team of professionals!
Wallet Wizard is a Smart Loans financial service by Credit Corp Financial Services (CCFS). We are an innovative lender that utilises many years of experience in the financial services industry to deliver a range of products sought after by customers from all over Australia. With our commitment to responsible lending and slick cutting edge technology, we provide a customer experience like no other and we're all about working together with our customers to make sure that we offer the right loan that is sustainable and suits our customer's lifestyle and needs, and this is where you step in!
What your new job involves
* Handling a high volume of inbound customer call enquiries
* Conducting customer and third party outbound calls
* Document management/handling in getting customers applications complete and ready for assessment
* Supporting the verification checks for the Loan Verification teams
* Meeting and exceeding customer service expectations
* Assisting with other customer experience initiatives
What we can offer you!
Our people are the cornerstone of our success and we are committed to supporting you in a diverse environment with a range of benefits.
* Earn bonuses and incentives by providing a strong customer service experience
* Overtime pay
* Paid training with continued support and coaching leading to growth towards promotion opportunities and bespoke learning and development programs
* Free self-development training workshops/programs and wellness webinars from professional motivational Guest Speakers
* Awarding ceremonies (Get recognized and rewarded for your hard work even on your first few months with us).
* Free life insurance on day 1 (Be insured while working at Credit Corp).
* HMO coverage on day 1 plus free dependents upon tenure.
* Free fresh fruits weekly.
* Exciting Company events.
* Retirement package for your future
* We value your health and safety first. Our offices strictly adheres to IATF guidelines.
* Competitive salary package plus bonuses
* Work-life balance in a culture-friendly environment
Who you are?
Want to start or grow your career in Financial Services with a leading top 200ASX company? Looking for a career change or seeking more security and opportunity? The majority of our leaders once began in this same role!
* Excellent verbal and written communication
* High level of positive energy and enthusiasm
* A natural problem solver and solution provider with a customer central approach
* Demonstrated high levels of integrity, honesty and an ethical approach
* Proven ability to work collaboratively in a team environment
* Basic computer literacy skills
* A desire to learn and take on feedback
* Willing to work on Australian time zone (Day Shift )
* Willin to work on Holidays with premium pay
* Willing to work onsite in our office at Ayala, Makati
Mandatory requirements
Must have SSS, PHILHEALTH, PAG-IBIG and TIN numbers and at least two valid government ID ready before applying for this role.
If you pride yourself on being an excellent Customer Service professional, have a genuine enthusiasm for speaking to and assisting customers, and looking to start a career in the Financial Industry, then we really want to hear from you!
Credit Corp Group is a fantastic place for growth and real success. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community.
Make it happen! Don't delay! Apply today!
$25k-36k yearly est. 3d ago
Financial Service Representative
Arkansas Federal Credit Union 4.0
Member service representative job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Financial ServiceRepresentative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$24 hourly Auto-Apply 40d ago
Financial Service Representative
Job Listingsarkansas Federal Credit Union
Member service representative job in Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
As a Financial ServiceRepresentative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$24 hourly Auto-Apply 6d ago
Animal Services Officer II
Pulaski County (Ar 3.4
Member service representative job in Little Rock, AR
Department: Sanitation/Public Works Position Control Number: FLSA Status: Non-Exempt, position is eligible for overtime Safety Sensitive Designation: This position is designated as safety-sensitive. Random Drug/Alcohol Test: Yes Opening Date: January 6, 2026 Closing Date: January 19, 2026 at 11:59 PM This should not be interpreted as all-inclusive. It is intended to identify the essential functions and minimum qualifications of this job. The incumbent(s) may be required to perform job-related responsibilities and tasks other than those stated in this . Nothing in this job description restricts management's right to assign or reassign job-related responsibilities and tasks to this job at any time. Certain functions are understood to be essential; these include, but are not limited to, attendance, getting along with others, working a full shift, and dealing with and working under stress. Any essential function of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant only to the extent medically and reasonably feasible. An Equal Opportunity Employer JOB SUMMARY: Responsible for the investigation of all complaints of stray animals/disturbances, issuing of warnings and/or citations for violations of the Pulaski County Animal Control Ordinance, and apprehension and impounding of stray animals; responsible for the investigation of suspected animal cruelty, abuse, and neglect and assistance in the enforcement of the animal cruelty law. ESSENTIAL JOB FUNCTIONS: * Receives calls from the public reporting suspected animal cruelty or abuse. * Investigates reported animal neglect, cruelty, or abuse cases by field investigation, interviewing of owners and witnesses, and inspection of animals. * Researches records from public agencies, property records, PAGIS mapping system, etc. to attempt to identify animal ownership as necessary. * Completes reports summarizing conditions found and determination of abuse; discusses results with the animal owner. * Confers with supervisor to determine if a case will be submitted to Prosecuting Attorney's Office for prosecution. * Explains animal cruelty law to the public; explains cases required for domestic animals and livestock. * Performs follow-up inspections to ensure animal care instructions have been followed. * Conducts on-site investigations concerning complaints and violations of the Pulaski County Animal Service Ordinance. * Issues warning and/or citations to citizens for violations of the ordinance. * Apprehends stray animals or animals who have bitten someone by using a trap or snare pole as needed; uses a tranquilizer gun, if necessary, to subdue the animal. * Conducts quarantine impoundments and follow-up observation; relays information concerning the status of animals to bite victims and medical staff. * Completes daily reports for each investigation made describing the location, complaint, and action taken; submits to supervisor. * Explains the animal control ordinance, animal cruelty statute, and all applicable regulations governing the ownership and care of pets to the public. * Picks up dead animals utilizing appropriate safety and disposal methods. * Cleans and inspects vehicles for proper working order on a regular basis. * Testifies in court when needed concerning animal cruelty cases, citations issued, violations of the ordinance, or other related issues as needed. * Documents usage of tranquilizer drugs; reports documentation of usage to the provider of chemical capture drugs; maintains usage documentation records and attaches documentation to animal call response report. * Serves as an animal care technician ensuring the welfare and proper care of animals within the shelter facility; provides food and water and any additional care required. * Cleans kennels and surrounding work areas within the shelter in accordance with proper disease control requirements; maintains supplies and equipment in a sanitary condition. * Assists in performing euthanasia of animals in accordance with applicable policies, procedures, and animal control ordinances. SECONDARY DUTIES AND RESPONSIBILITIES: * Ensures abused animals receive all necessary medical testing and care to address conditions if resources are available. * Assists with the maintenance of euthanasia records; completes necessary reports and makes appropriate entries in the logbook. * Performs other related duties as required. PERSONNEL SUPERVISED: None WORKING CONDITIONS: Duties performed regularly in an outdoor environment with exposure to all types of weather conditions. Duties involve occasional contact with aggressive animals. MINIMUM QUALIFICATIONS: REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES: *
Considerable knowledge of the Pulaski County ordinance and regulations governing animal control, ownership, and care. * Considerable knowledge of the State animal cruelty statute and the corresponding animal care requirements. * Considerable knowledge of safe and effective methods of animal apprehension. * Considerable knowledge of the signs and symptoms of rabies, abuse, and neglect within domestic animals. * Considerable knowledge of safe and effective methods of animal euthanasia. * Good knowledge of the general care, nutrition, and handling of a variety of animals. * Good knowledge of street and road locations within the boundaries of Pulaski County. * Ability to deal tactfully and effectively with pet owners, shelter staff, and the public. * Ability to deal safely with dangerous and vicious dogs. * Ability to follow safety guidelines and procedures when handling medications and equipment used in tranquilizing and euthanizing animals. * Ability to read and interpret State and County statutes, ordinances, and regulations. * Ability to prepare written reports reflecting investigative results. * Ability to communicate effectively in writing. * Ability to identify ordinance and statute violations in the field and determine appropriate action. * Ability to attend work regularly and reliably. * Skill in the use of a tranquilizer gun. * Skill in the use of euthanasia drugs. PHYSICAL REQUIREMENTS: *
Ability to run, walk, stoop, kneel, crouch, or crawl as needed to search for and apprehend animals. * Visual acuity is necessary for the location and inspection of animals in the field. * Ability to lift and carry loads up to 60 pounds. * Ability to hear and speak sufficiently to communicate information in person and by two-way radio. * Ability to work in a constant state of alertness and in a safe manner. * Ability to concentrate for long periods of time. EDUCATION AND EXPERIENCE: Completion of high school or GED equivalency; considerable experience with animal control, animal care, or a related area; or any equivalent combination of experience and training which provides the required skills, knowledge, and abilities. Employment is contingent upon the successful completion of a criminal background check, motor vehicle report, and a pre-employment job-related physical. In addition to pre-employment checks, employees who operate county vehicles are required to undergo an annual motor vehicle report. This position is safety-sensitive and is subject to random drug and alcohol testing. Must possess or be able to immediately obtain a valid Arkansas Driver's License. Must possess or be able to obtain State or National Certification as an Animal Control Officer within six (6) months of employment. Must possess or be able to obtain Chemical Immobilization Certification within one (1) year of employment. Regular and reliable attendance is an essential function of this position. #ZR #LI-DNP
$33k-38k yearly est. 14d ago
Student Financial Services Representative
John Brown University 3.8
Member service representative job in Siloam Springs, AR
Full-time position - Posted 11/12/2025 Customer-focused team member who plays a vital role in delivering day-to-day administration and exceptional service. Consistent interaction with students and families, ensuring positive experiences and efficient operations. Assists in guiding students and families through the financial aid, billing, and collections processes from the initial FAFSA application stage to the completion of the student's file.
Role qualifications
* Strong ability to create good will with staff, faculty, and students; servant attitude.
* Ability to complete work within short deadline periods in a fast-paced environment with varied responsibility.
* Effective communicator who conveys appropriate content and tone while maintaining confidentiality and regulatory compliance.
* Commitment to the Articles of Faith, Mission, and Objectives of the University; and desires to be a role model for students by demonstrating an active Christian faith in personal example and in work related responsibilities.
Position responsibilities
* Communicates with Traditional, Online Undergraduate, and Graduate program students and parents both in-person and by telephone regarding FAFSA, financial aid, and financial account concerns.
* Responds quickly and efficiently to customer needs or operational challenges.
* Stays attentive to detail and quality standards while maintaining speed and productivity.
* Maintains a positive, energetic attitude even during busy or stressful periods.
* Oversee Colleague (electronic processing) of FAFSA associated with Colleague software, including the verification process according to federal guidelines.
* Work with admissions counselors using Slate software to track incoming students from inquiry stage to accepted stage for financial aid purposes.
* Reviews and processes FAFSAs
* Prepare student files for awarding (creating offer letters) and disbursement of aid to student accounts.
* Outside scholarship management
* Oversee billing, deposit, refund, collections, and payment schedule processes for all students.
* Perform borrower contact and other duties for administration of Perkins and JBU institution loan programs.
* Responsible for learning and implementing federal financial aid and student account regulations as set by United States Department of Education.
* Set objectives and accomplishes them without the need for frequent follow-up.
* Perform other duties as assigned
Essential skills and experience
* Customer service oriented.
* Positive countenance and consistent patience.
* Adaptability and ability to learn quickly.
* Excellent written and verbal communication skills.
* Strong computer skills.
* Effective organization, attention to detail, and accuracy.
* Ability to receive constructive feedback.
Preferred skills and experience:
* One or more years of office experience with responsibility.
* Knowledge and experience in account collections, financial customer service, or student financial aid processes.
Education
Bachelor's degree preferred.
Physical demands and work environment
* Physical demands: While performing the duties of this job, the employee is frequently required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
* Work environment: The noise level in the work environment is usually minimal.
This is a safety Sensitive Position as defined by the Equal Employment Opportunity Commission (EEOC). This means that the employee's inability or impaired ability to perform job-related tasks could result in a direct threat to their safety and/or the safety of others.
The employee is expected to adhere to all University policies.
About JBU
Information describing the university is available online.
Apply
To apply, please upload the following documents to the "Upload Your Documents" page:
* Cover Letter
* Your resume
* A completed and signed staff employment application (Click Here to Access the Application)
Only complete materials will be reviewed. Applicants selected for an interview will be contacted by the university.
Contact information:
Office of Human Resources
John Brown University
2000 West University Street
Siloam Springs, AR 72761
Phone: ************
e-mail: ************
$23k-28k yearly est. Easy Apply 60d+ ago
Financial Services Representative - State Farm Agent Team Member
Lee Tuxhorn-State Farm Agent
Member service representative job in Maumelle, AR
Job DescriptionBenefits:
Retirement Plan Matching
Bonus based on performance
Competitive salary
Training & development
ROLE DESCRIPTION: As a Financial ServicesRepresentative - State Farm Agent Team Member with Lee Tuxhorn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
$27k-39k yearly est. 20d ago
Financial Service Representative - Float
Arkansas Federal Credit Union 4.0
Member service representative job in North Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
In this role, you are required to float to various branch locations between North Little Rock, Jacksonville, Sherwood, Cabot, and Little Rock Air Force Base. Your home branch will be in North Little Rock. Mileage reimbursement included.
As a Financial ServiceRepresentative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$24 hourly Auto-Apply 12d ago
Financial Service Representative - Float
Job Listingsarkansas Federal Credit Union
Member service representative job in North Little Rock, AR
Overview Working at Arkansas Federal Credit Union
Who we are…
Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the largest credit union in the state, emphasizes employee engagement and outstanding service for our members. You are encouraged to challenge the status quo and bring new ideas to every aspect of the organization. With an open door policy from the top to the bottom, we are able to professionally develop our staff to cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and our Communities. Arkansas Federal is proud to be named one of Arkansas's Best Places to work.
What we offer…
Earn up to $24/hr!
NO Weekends!
Opportunity to make a difference in the lives of our members, team & communities
Learning and development opportunities
Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
Medical, dental, vision & life insurance
Long- & short-term disability
401(k) with employer match plus additional pension plan at $0 cost to employee
Tuition reimbursement
4 weeks paid time off plus 11 paid holidays in the first year
Advancement opportunities
Arkansas Federal Credit Union membership
The role…
In this role, you are required to float to various branch locations between North Little Rock, Jacksonville, Sherwood, Cabot, and Little Rock Air Force Base. Your home branch will be in North Little Rock. Mileage reimbursement included.
As a Financial ServiceRepresentative, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. Using a proven methodology that allows you to engage in meaningful conversations with the members to better understand their financial needs is your primary role. By having conversations, you will be able to serve members with the right products at the right time to help the member achieve financial success.
Build positive relationships and earn member trust to retain long-term connections
Responsible for understanding Arkansas Federal products and services in order to enhance the member experience, deepen relationships and attract new members to Arkansas Federal
Use a proven model to identify members needs in order to make financial recommendations
Member account maintenance
Guide and assist members and business partners through loan applications and other member requests
To succeed, you are...
Friendly, conversational and trustworthy
Technologically proficient
Passionate and sincerely concerned for others
Knowledgeable of financial industry models and products with a minimum of 2 years' related customer service experience
Educated with at least a high school diploma or equivalent
EEO Statement
Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$24 hourly Auto-Apply 14d ago
Learn more about member service representative jobs