Post job

Member service representative jobs in Athens, GA

- 655 jobs
All
Member Service Representative
Customer Support Representative
Customer Service Representative
Finance Service Representative
Technical Service Representative
Customer Service Professional
Customer Service Associate
Service Officer
  • Customer Service Associate

    Ashworth Golf 3.9company rating

    Member service representative job in Conyers, GA

    As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
    $24k-30k yearly est. 3d ago
  • ECoat Technical Service Representative, Expert

    Ppg Architectural Finishes 4.4company rating

    Member service representative job in Gainesville, GA

    As an In-House (ECoat) Technical Service Representative, you will be representing PPG onsite at the customer location ensuring the customer's satisfaction by providing outstanding customer service. This position will be for Kubota located in Gainsville, GA. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Electrodeposition coatings, be self-directed, and support both the customer and PPG goals. Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager. Benefits: PPG offers excellent benefits; PTO, Medical, Dental, Vision, Disability and Life Insurance, 401K plus additional PPG provided Retirement Benefits, Parental Leave, Continuing Education, and Growth Opportunities! Relocation Assistance is available for experienced candidates with ECoat. Key Responsibilities: Support the ongoing activities onsite at the customer production facility as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure timely and accurate reporting to the customer and coatings team. Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and to promote EH&S. Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a weekly trip report. Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat also referred to as E-Coat, Electrocoating, or dip-tank, or similar for paint/coatings experience for industrial or manufacturing experience. Experience with Pain-Line manufacturing process, paint mixing, troubleshooting, or similar. Good computer skills and attention to detail. Effective communication and customer service skills. Troubleshooting, critical thinking and problem-solving skills. Ability to work well alone and within a team environment to solve ever changing challenges. Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25% #LI-Onsite About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $30k-35k yearly est. Auto-Apply 14d ago
  • Technical Services Representative

    Triumvirate Environmental 4.5company rating

    Member service representative job in Cumming, GA

    Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Cumming, GA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the General Manager. This role is onsite and is based out of our Cumming, GA office. Essential responsibilities: * Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights * Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others * Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding * Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations * Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation * Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes * Provide Quality Control by contacting customers, post-service, to conduct surveys * Attend all sales meetings and other necessary meetings * Provide technical support to Inside and Outside Sales representatives and customers * Assist with the approval of OSS, lab pack, and other job folders * Order and maintain inventory of office supplies * Track some office budgetary items * All other duties as assigned Basic qualifications: * Bachelors degree in Environmental Science or industry related experience * Ability to work as a team player * 2-3 years of environmental industry experience * Determination/eagerness to learn about the environmental health & safety field * Creativity in solving unique problems * Leadership experience/potential * Strong communication, analytical, technical, and organizational skills * Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) * Must be eligible to work in the United States without future sponsorship * Must have a reliable form of transportation Preferred Requirements: * Experience with Oracle operating system #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Undercarriage Customer Support Rep

    Yancey Bros. Co 3.9company rating

    Member service representative job in Bogart, GA

    Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. Primary Responsibilities: Contact customers to arrange for measurement Visit customer site and follow all safety guidelines Secure machine to complete undercarriage Measure all components Load measurements into CTS Pro Inform customer of undercarriage status Report findings to appropriate PSSR Additional Responsibilities: Write service reports once jobs are completed Keep work area clean throughout process Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Who We Are Looking For: To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Must be 21-years-old or older. Valid, active driver's license. Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to: Background check and MVR with less than 10 points. DOT Physical Drug Screen Prior experience in a shop setting (auto/truck/heavy equipment/rental) Read and follow service material instructions or quotes Basic computer skills (email, internet, basic data entry) Work safely with caustic chemicals/materials Occasional heavy lifting up to 100 lbs Able to operate machinery and forklift Preferred Qualifications/Skills: Prior experience as heavy equipment technician Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities
    $29k-37k yearly est. 60d+ ago
  • Member Service Representative II

    Atlanta Postal Credit Union 3.6company rating

    Member service representative job in Duluth, GA

    Job DescriptionSeeking 2+ years past transactional bank experience with a credit union, bank or related financial institution. Perform Teller transactions + Open, maintain and close accounts, cross sell applicable services and products to members, and get out in the community on occasionally at events. Consider joining this thriving TEAM and apply today! Position Title: Member Service Rep II Position Status - Full Time non-exempt (Hourly) Reports To: Reports to Branch Manager/Operations Manager Target starting pay range: $ - $23.73 per hour The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector. We believe great work is to be rewarded with great benefits. Our benefits include, but aren't limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. Purpose: The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” The Member Service Representative II (MSRII) proactively engages in providing quality-driven member services to existing and potential members of the Credit Union. This includes, but not limited to, engaging members in dialogue to ensure timely processing of payment and transfer services, open new accounts, ensuring that product recommendations are aligned with member needs, and build positive relationships with members and peers. Depending on their assignment, the MSRII from time to time may perform all or a portion of the tasks listed herein but all incumbents are expected to be proficient in each task over time. Essential Duties and Responsibilities: Other duties may be assigned. Deliver outstanding service to both internal and external members that is in alignment with our Service Promises: I promise to be mindful of your time with fast, efficient, courteous, and friendly service. I promise to demonstrate integrity in all my interactions. I promise to always treat you with dignity and respect. I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service, and solutions. I promise to safeguard the security and confidential nature of your financial information. I promise to greet you with a smile and thank you for your business when your transaction is completed. I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service. Provides service to members in a variety of settings including periodically being assigned to work at various APCU/CPCU locations due to long term absences, business needs, projects, or business continuity needs. May serve as a lead teller Processes a variety of member transactions including, but not limited to, visa payments, transfers, loan payments, deposits, U.S. Savings bond transactions, cash advances, etc. May occasionally be required to complete transactions on a teller line or process pending online memberships or share applications submitted through the credit unions digital channels. Completes a variety of service requests, clerical duties, and research associated with the resolution of member inquiries and concerns. Facilitates the ability for the member to speak with internal business partners for resolution of inquiries and concerns that can't be resolved by yourself. Completes member relationship-building assignments, such as follow up calls, pre-determined member contact intervals, incentive announcements, and acknowledgement of important dates (birthdays, anniversaries, etc.). Completes the opening of new member accounts and assist existing members with changes and updates on their accounts; Sets up share/loan allocations for accounts. Engages in needs-based dialogue with members to fully understand the member's financial needs. Recommends and positions credit union products and services that meet the member's needs. Based on member needs, makes referrals to internal partners for product delivery As required, completes outbound calls, and engages in member retention conversations. As assigned, receives inbound calls in a call center environment and provides member services in accordance with all guidance, processes, and procedures of the call center. Maintains up to date knowledge of all retail and account opening procedures; Follows all practices that have been put in place to mitigate fraudulent activity and unnecessary risks. Maintains up to date product knowledge; has a full understanding of the features and benefits of the products and services offered by the credit union. May be assigned to reactivate inactive or dormant accounts, engage in outbound audio or video calls to welcome new members to the credit union and engage in needs-based dialogue to suggest products or services based on the member's goals or segmentation. As needed or required, maintain/balance branch vault, open or close branch, balance ATM, prepare and verify currency or coin orders/shipments, process night deposits, balance cash drawer. Complies with all aspects of BSA/AML and OFAC regulations as they relate to this position. Other duties as assigned. Supervisory Responsibilities: No direct reports. If serving in a designated lead role, may manage day-to-day task through indirect reporting relationships or through a matrixed management approach and the ability to collaboratively interact with internal and external partners. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/pr ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REQUIRED Education and/or Experience: Requires a level of knowledge normally gained with a high school diploma or equivalent 2 years transactional work experience in banking, financial services, or a credit union 10-Key calculator, typing and keying skills, and working knowledge of Microsoft Office software PREFFERED Education and/or Experience: An Associate's degree in Business Management, Business Administration, or related field of study or 2 years of additional specific work experience in lieu of degree 2 years specific member facing work experience within a Credit Union Prior experience completing transactions in Symitar, and Meridian Link Physical Job Requirements: Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed. Must be able to lift and/or carry weights of 5 to 25 pounds. APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws. APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The requirements for the position listed are general and are not all inclusive. If you have any questions concerning this position, please contact Human Resources. Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.
    $23.7 hourly 9d ago
  • Product & Technical Services Rep. - Protein Science

    Vitruvian Consulting

    Member service representative job in Gainesville, GA

    Our client, a recognized leader in the manufacture of food processing equipment is seeking an experienced Protein processing Professional. They are an innovative leader within the protein processing industry, with manufacturing facilities in Chicago and Iowa. Their parent company has been recognized by Forbes as one of the Best Small Companies in 2010 and one of the world's Best Employers in 2021. Purpose The role of the PATS Rep is to ensure customer satisfaction with capital equipment with regard to their specific formulations and processing procedures as well as develop and demonstrate processing techniques to new and potential customers. Responsibilities · Prepare economic justifications for capital equipment as it pertains to particular formulations and potential customers · Prepare and present Technical Demonstrations and presentations at industry trade shows, Parent Company Innovation centers, or customer locations as well as present short courses on relevant material. · Partner with other company departments to help design and/or modify product lines. · Provide assistance to technical sales team and international sales network. Requirements · 2 to 5 years of experience in food process design, preferably supporting protein processing · Related degree in food science, food/protein processing, or related discipline desired. · Travel up to 85% of the time including some weekends, Domestic and International · Must have a valid driver's license, credit card, valid and Current U.S. passport As part of a very competitive compensation package, they offer a complete line of benefits that include : · Medical · Dental · Vision · Life insurance · L/ST disability programs · 401(k) Profit Sharing Plan Additional supplemental programs
    $31k-56k yearly est. 60d+ ago
  • Professional Services Embryologist

    Trans Ova Genetics

    Member service representative job in Lawrenceville, GA

    Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team! Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout Tennessee, Kentucky, Missouri, and more. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks! This position will require you to live in or near Nashville, TN, and be open to travel. Responsibilities Pouring Over OPU filters. Oocyte searching. Data Entry. Grading Embryos according to IETS standards. Thawing frozen embryos. Assisting with fresh and frozen transfers. Pouring over flush filters. Searching flushes. Inventory Management. Requirements Education Requirements: BS in Animal Science or a related field; or a Veterinary Technician degree. Physical Requirements/Working Conditions: Ability to sit for long periods of time behind a microscope. Good hand-eye coordination. Handling dexterity is required for manipulation of equipment and small objects. Ability to lift up to 50 lbs. Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus. Ability to work with liquid nitrogen. Other skills/experience: Less than 2 years of TOG or embryology experience. Travel is required. Strong attention to detail and organization. Ability to work well in a team environment. Ability to interact well with internal and external clients. Strong communication skills.
    $34k-70k yearly est. Auto-Apply 60d ago
  • Bilingual Customer Support Representative- English and French

    Scufgaming Inc. 3.7company rating

    Member service representative job in Suwanee, GA

    Do you love gaming? Are you great with customers? We have got the perfect gig for you! Customer Support Representative- Bilingual French & English Scuf Gaming is looking for accomplished customer support professionals to join our dynamic team of Customer Support Reps. Monday- Friday 7am - 3:30pm, must be open to occasional overtime when needed. You must be able to work from home and come into our office in Suwanee, GA. The best fit for our CS Support team understands our customers (gamers), possess a professional attitude, has exceptional communication and call center phone etiquette skills, and has experience providing solutions to meet customer satisfaction. Requirements: · 1 to 3 years applicable customer service experience · Experience interacting with customers by phone, live chat, and/or email · Demonstrated understanding of call center phone etiquette with exceptional communication skills · Strong interpersonal skills and problem-solving capabilities · A forward-thinking and highly responsive approach to customer service · Proficiency in MS Suite and Google Suite · Zendesk experience a plus · Typing test minimum score of 40 WPM · Must have your own equipment to work from home in a quiet environment (no distracting noises in the background). · Must be able to pass background check and drug screen · Must have reliable transportation to travel to Suwanee, Ga. · Associate Degree preferred Scuf Gaming employee benefits include: -Medical, dental, and vision insurance -401(k) -Paid Vacation and Holidays - Company pays for Basic Life Insurance and Long-Term Disability. -Company product discounts -And more… Scuf Gaming offers competitive wages and benefits, including a relaxed and casual work environment. Scuf Gaming is an Equal Opportunity Employer who participates in E-Verify.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Animal Services Officer

    City of Athens, Ga 3.9company rating

    Member service representative job in Athens, GA

    Position Overview: As an Animal Services Officer, you will play a crucial role in promoting the welfare and safety of animals while ensuring the well-being of our citizens. Your primary responsibility will be to enforce animal control laws and regulations within our jurisdiction. You will respond to calls regarding stray, injured, or potentially dangerous animals, providing compassionate care and assistance to both animals and concerned citizens. If you are passionate about animal welfare, knowledgeable about animal behavior, calm under pressure, and dedicated to superior service for Athens-Clarke County residents (human and animal alike!), you are who we are looking for! Read on for more information about the position. REPORTS TO: Animal Services Supervisor FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System - Requires satisfactory completion of a six month probationary period PAY GRADE: 111 SAFETY SENSITIVE: Yes - Subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance Purpose of Job The purpose of this job is to control and care for stray and abandoned animals and enforce the unified government animal control ordinances. Duties and responsibilities include, but are not limited to, attending to stray or dangerous animals, supervising inmate or temporary workers, maintaining related paperwork, and performing additional tasks as assigned. Job Related Requirements WORK SCHEDULE: Monday - Friday, 8 hours a day. Typically 8 am - 5 pm. Subject to on-call rotation. Will be required to work on weekends after training period. May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. High school diploma or equivalent with one year of experience working around a variety of animals required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess a valid driver's license. Must possess a valid Certificate of Euthanasia or the ability to obtain such certifications within one year of date of hire. Must obtain security training for the supervision of inmate workers as set forth by the Georgia Department of Corrections Standard Operating Procedures within six months of date of hire or first available opportunity. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Supervises County Inmates and Community Service Workers as assigned. Responds to public calls regarding emergencies or potentially dangerous animals. Captures and maintains suspected rabid animals for observation. Performs humane euthanasia of animals as needed and in accordance with applicable laws and regulations. Investigates violations of local and state animal welfare laws; obtains warrants for arrests of certain violators. Provides medical care for impounded animals, such as inoculations, grooming, and minor first aid. Issues citations and warnings for violations of the local animal control laws; testifies in court as needed. Educates public regarding local animal control ordinances. Sets live animal traps to capture wildlife and domestic animals. Assists in the adoption and reclamation of shelter animals. Assists in keeping the shelter clean and sanitary; performs clerical tasks such as data entry and record maintenance. Maintains radio contact with office, other officers, and other agencies. Transports animals to and from veterinary clinics and other area animal welfare agencies. Prepares daily activity reports and other related reports and submits reports to the Animal Services Supervisor. Responds to paged calls for emergency situations after established working hours on a rotating basis. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the principles, practices and procedures of the Animal Services Department. Knowledge of practices, policies and procedures as necessary in the completion of daily responsibilities. Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to animal control and euthanasia. Knowledge of and proficient with computers. Knowledge of the procedures involved in the humane capture of animals, state and local laws and ordinances pertaining to animal control, animal health care, radio communication procedures, and euthanasia procedures. Knowledge of OSHA requirements regarding safe disposal of bio hazardous materials. Ability to utilize human relations and technical skills. Ability to keep abreast of any changes in policy, methods, and operations as they pertain to division operations and activities. Ability to effectively communicate and interact with inmates, management, co-workers, members of the general public and all other groups involved in the activities of the Animal Services Department. Ability to assemble information and make written reports and documents in a concise, clear and effective manner. Ability to use independent judgment and discretion in managing work situations. Ability to comprehend, interpret, and apply regulations, procedures, and related information. Ability to handle required mathematical calculations. Ability to recognize health risks such as exposure to contaminated blood, contagious diseases such as rabies, and dangerous chemicals. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a motor vehicle, computer, animal traps, restraint poles, transport vehicles, bolt cutters, snake tongs, muzzles, animal stretcher and dart gun. This position requires: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motion. Must be able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently. Physical demand requirements are at levels of those of medium work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, animals, or things. INTERPERSONAL COMMUNICATION: Requires the ability to speak and/or signal people and/or animals to convey or exchange information. Includes giving/receiving assignments and/or directions to co-workers or assistants from supervisors. LANGUAGE ABILITY: Requires ability to read a variety of maps, books, charts, and reports and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare truck log, cruelty/neglect forms and reports, bite incident reports, euthanasia records, impound sheets, written warnings, and citations using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including veterinary, legal, and 10 code terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize determine percentages; interpret graphs. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with various animal control devices and office equipment. MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using animal control and office equipment. Requires the ability to lift, bend, push, pull, manipulate equipment/tools and objects as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as animal control devices and office equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: May require the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. Must be adaptable to managing conflict on a routine basis. Must be adaptable to coping with the grief associated with animal euthanasia. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.
    $39k-65k yearly est. Easy Apply 2d ago
  • Customer Support Representative

    Irca Group

    Member service representative job in Suwanee, GA

    Job DescriptionIRCA is a prominent international provider of semi-finished ingredients for the bakery, pastry, and gelato markets. They cater to independent producers as well as large food manufacturers, including consumer packaged goods (CPG) companies. The company's core product offerings consist of chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and various other bakery and pastry ingredients. Headquartered in Italy, IRCA was acquired by Advent International, a global private equity firm, in July 2022. The company has demonstrated a strong history of growth over the past decade. As part of its growth strategy, IRCA made two bolt-on acquisitions in 2022. They acquired Cesarin, a provider of candied fruits, and Anastasi, a supplier of pistachio ingredients. These acquisitions expanded IRCA's product portfolio and market reach. More recently, IRCA acquired the leading manufacturer of sweet and cereal products in Europe and the US. The target company focuses on high-value specialty ingredients for the Food Manufacturers segment. Their product range includes sweet particulates, chocolate confections, baked inclusions, variegates, and fruit purées. This deal, successfully completed in March of 2023, is a transformative move for IRCA, establishing them as a global leader in the semi-finished ingredients industry.With this acquisition, IRCA has a combined revenue of €1 billion in 2023 and a presence in 22 manufacturing facilities across Europe, the US, and Vietnam. This expanded manufacturing footprint and diversified product portfolio positions IRCA as a key player in the market, serving a wide range of customers in the bakery, pastry, and gelato sectors, as well as food manufacturers. This is a onsite role and you can work in our offices located in Suwanee, GA. onsite daily, general hours are 8AM to 5PMWe are seeking an experienced and resourceful representative to oversee the day-to-day relations with our clients. The Customer Support Representative will be responsible for collecting information on how to best serve clients. They will work with many different departments within the organization to coordinate information from beginning to end in regard to what is requested from the and setup new customers and vendors. Documenting the initial to end process and coordinate with various departments is a focal point and will require someone who is detailed focused and organized for the position. Responsibilities Manage new customer onboarding process, with supplying requested documentation from the customers requests Working with all departments to obtain what is being requested to be completed by the customer. Being the point person with Legal on all NDAs, any supplier agreements or any document that requires the company's signature across all divisions. Coordinate legal documents with the legal department, communicate the discrepancies in any agreement to the Sales Rep and follow the process until the end of the complete signed document between both parties. Work as a Liaise with the in-house teams, Customer Support, Sales Rep, QA, Regulatory, Legal, CCO across all divisions. POC for all customers, set up from both sides Customer and Company. Organize internal staff and setting schedules for deliverables Organize multiple projects and services across all divisions including item set up Collect and analyze a variety of data to ensure that it meets the intended requirements. Ability to effectively communicate and work with multiple departments Able to handle multiple tasks or projects at one time meeting assigned deadlines. Document in a detailed tracker to understand and help others relate to customer projects Escalate complaints to relevant departments across all divisions. Qualifications 3-5+ years related experience or equivalent combination of education/experience and training. Outstanding organizational skills Excellent verbal and written communication skills Basic knowledge of food quality assurance principles Proficient with computer application and programs associated with the position Strong attention to detail and follow-up skills Ability to function and maintain focus in a high demand environment Ability to prioritize and multi-task according to workflow/demands Apply critical thinking skills (analyze/evaluate/consider solutions/act) Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with attention to detail. Ability to multitask and adapt to a fast-paced environment. Team-oriented, proactive, and customer-focused. Irca Group offers career growth opportunities as well as competitive compensation and benefits:Medical, Dental, & Vision, 401(k) matching, Paid Vacation, and Holidays, Employee Education Tuition Reimbursement Program
    $28k-37k yearly est. 21d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Member service representative job in Gainesville, GA

    About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice. · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Service Professional

    Pestban

    Member service representative job in Suwanee, GA

    Pest Control Service Professional Looking for a place to GROW? At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock, Suwanee, Marietta, Hiram, South Carolina, and North Carolina areas at affordable prices. With over 47 years of experience in the industry, our team confidently delivers custom-tailored solutions that far exceed the industry norm. Regardless of the job size, or if you're getting residential or commercial help, we proudly put our name behind every job we do. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together! #oneteamonegoal #OTOG What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Blue Cross Blue Shield medical plan options Delta dental and vision insurance options Medical, Dental and Vision insurance effective 1st of the month following 30 days of employment Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans New York Life supplemental insurance options available (effective 1st of the month following 60 days of employment) New York life employee assistance programs Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training A take home company vehicle for field positions with a gas card Paid time off A peer-to-peer employee recognition program Opportunities for advancement What You'll Do... As a Pest Control Technician, you'll spend your day helping other people in the community by solving their pest issues and building long-term relationships via honesty, empathy, and outstanding customer service. You'll spend your day traveling to appointments and meeting with customers to assess pest problems in and around their homes and workplaces and executing specialized treatment plans. You will look to solve existing pest problems and recommend corrective actions to prevent issues. Who You Are... What does it take to be a successful technician at Anticimex Inc? For starters, you'll be enthusiastic and dedicated with an eye for detail and a love of customer service. You'll also have... The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces The ability to safely move items and equipment weighing up to 50 pounds The ability to work outdoors in all regular seasonal weather conditions Technical proficiency with computers, smart phones, etc. A valid driver's license with an acceptable driving record The ability to read, write, speak, and comprehend English Good oral and written communication Solid attention to detail Legal eligibility to work in the U.S. Availability to work a flexible schedule (Monday - Friday, with a rotating Saturday between the hours of 8:00 a.m. and 5:00 p.m.) High school degree or equivalent Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check, MVR & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) 401(k) 100% matching up to 4% Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Saturday availability License/Certification: Driver's License (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
    $18 hourly Auto-Apply 60d+ ago
  • Member Service Representative

    DM Consultants Group 3.7company rating

    Member service representative job in Duluth, GA

    DM Consulting Services is staffing for our partnering agency for the role of Member Service Representative. We are in search of an experienced and dedicated individual, with an in-depth knowledge of the supplemental benefits available to each member. You will organize and issue benefit materials, as well as answer all labor union members questions and issues related to benefits in a timely and professional manner. The representative will be responsible for educating members on all company benefits. The ideal candidate should be detail-orientated, extremely professional, and have excellent communication skills (written and verbal). Responsibilities: Overseeing all members supplement benefits the company has to offer. Contacting members and insuring that members enroll within their service period Ensuring members are always kept up-to-date and educated on all available benefits Maintaining a well-informed knowledge of the company benefit and enrollment processes. Completing and conducting benefit industry surveys.
    $22k-27k yearly est. 60d+ ago
  • Customer Service Representative (Bilingual)

    Copart 4.8company rating

    Member service representative job in Gainesville, GA

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 43d ago
  • Financial Services Representative - 100% Commission (TSG-262016)

    Strickland Group LLC 3.7company rating

    Member service representative job in Athens, GA

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. We combine modern technology, AI-assisted systems, and real human connection to change how families protect their futures. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You're building your own book of business with the support, training, and infrastructure of a proven organization. We specialize in life insurance, mortgage protection, final expense, and retirement solutions, helping middle-America families create generational wealth. What you'll do - Call and connect with warm leads who have requested information. - Conduct virtual or in-person appointments to understand clients' goals. - Present tailored insurance and financial protection solutions. - Submit applications, follow up with carriers, and serve clients long-term. What we provide - Remote, flexible schedule (full-time or part-time). - Commission-only structure with uncapped earning potential. - World-class training, mentorship, and personal development culture. - Clear path to build and grow your own agency if desired. Who this is for - Self-motivated, coachable individuals with strong integrity. - People who want more time, freedom, and income than a traditional W-2 job. - Those who are serious about personal growth and breaking generational poverty. Compensation is 100% commission with scalable income based on activity, skill, and leadership development.
    $27k-37k yearly est. 12d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Member service representative job in Bethlehem, GA

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Bethlehem, GA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Bethlehem, GA! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $24k-32k yearly est. 20d ago
  • Financial Services Representative - State Farm Agent Team Member

    Ayanna Ford-Bogan-State Farm Agent

    Member service representative job in Covington, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Free food & snacks Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative, you will play a critical role in helping clients plan for their financial future. Using your Series 6 and 63 licenses, you will meet with customers to conduct personalized financial reviews and offer tailored retirement planning solutions through State Farms suite of financial products. Your primary focus will be guiding clients through retirement strategies, while ensuring alignment with their long-term goals. This role combines financial expertise, relationship-building, and proactive sales skills to create meaningful, long-term value for each customer. Minimum Qualifications: Active Series 6 and 63 Licenses (Required) Life & Health Insurance License (Required) 3+ years of experience in financial services, insurance, or investment sales Strong knowledge of retirement planning tools. Excellent communication and interpersonal skills Proven ability to build trust and long-term relationships Experience conducting one-on-one financial appointments preferred Key Responsibilities: Schedule and complete structured financial appointments with customers Conduct comprehensive reviews of client financial needs and goals Present and recommend State Farm retirement planning products Educate clients on saving strategies, investment options, and risk management Maintain accurate and compliant documentation of all recommendations and sales Follow up with leads and existing clients to ensure satisfaction and retention Collaborate with team members to identify cross-sell opportunities in Life, Health, and Property & Casualty QUALIFICATIONS: 3+ years of experience in financial services. Analytical and communication skills. FINRA Series 7 and 63 licenses preferred.
    $28k-42k yearly est. 17d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Eatonton, GA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 12d ago
  • Undercarriage Customer Support Rep

    Yancey Bros. Co 3.9company rating

    Member service representative job in Bogart, GA

    Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage Customer Support Representative will measure wear, inspect and use CTS to track undercarriage components for customer and Yancey Bros. Co. owned equipment. Primary Responsibilities: Contact customers to arrange for measurement Visit customer site and follow all safety guidelines Secure machine to complete undercarriage Measure all components Load measurements into CTS Pro Inform customer of undercarriage status Report findings to appropriate PSSR Additional Responsibilities: Write service reports once jobs are completed Keep work area clean throughout process Participate in required safety program, and work in a safe manner Additional duties as assigned by manager Who We Are Looking For: To be successful in this position you should have a mechanical aptitude, be organized and safely work with caustic materials. You should have basic computer skills, be able to read and follow service material instructions and quotes, and write clear and concise work orders. The ability to multitask and problem solve are essential to this position as well. Education/Experience: High school or equivalent Required Qualifications/Skills: Must be 21-years-old or older. Valid, active driver's license. Ability to clear driver screenings and provide necessary information for a complete file, including but not limited to: Background check and MVR with less than 10 points. DOT Physical Drug Screen Prior experience in a shop setting (auto/truck/heavy equipment/rental) Read and follow service material instructions or quotes Basic computer skills (email, internet, basic data entry) Work safely with caustic chemicals/materials Occasional heavy lifting up to 100 lbs Able to operate machinery and forklift Preferred Qualifications/Skills: Prior experience as heavy equipment technician Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities
    $29k-37k yearly est. 24d ago
  • Service Professional

    Pestban

    Member service representative job in Suwanee, GA

    v Pest Control Service Professional Looking for a place to GROW? Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years! Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management solutions. We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together!! #oneteamonegoal #OTOG What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits! Health and Well-being: Cigna medical, dental, and vision insurance options Prescription drug program Flexible Spending Accounts (FSA) for medical and childcare expenses Health Savings Plans (HSA) available with qualified plans Financial Security: Competitive hourly compensation 401(k) Savings Plans Life insurance and short-term disability 100% company paid (with options to buy up) Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options Work/Life Balance: Full time, year-round employment Paid training A take home company vehicle for field positions with a gas card Paid time off A peer-to-peer employee recognition program Opportunities for advancement What You'll Do... As a Pest Control Technician, you'll spend your day helping other people in the community by solving their pest issues and building long-term relationships via honesty, empathy, and outstanding customer service. You'll spend your day traveling to appointments and meeting with customers to assess pest problems in and around their homes and workplaces and executing specialized treatment plans. You will look to solve existing pest problems and recommend corrective actions to prevent issues. Who You Are... What does it take to be a successful technician at Anticimex Inc? For starters, you'll be enthusiastic and dedicated with an eye for detail and a love of customer service. You'll also have... The ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position yourself to conduct service under/around furniture, equipment, and tight spaces The ability to safely move items and equipment weighing up to 50 pounds The ability to work outdoors in all regular seasonal weather conditions Technical proficiency with computers, smart phones, etc. A valid driver's license with an acceptable driving record The ability to read, write, speak, and comprehend English Good oral and written communication Solid attention to detail Legal eligibility to work in the U.S. Availability to work a flexible schedule (Monday - Friday, with the occasional Saturday between the hours of 8:00 a.m. and 5:00 p.m.) High school degree or equivalent Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity. Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps: Application submission Short phone interview Interview in person Offer call Criminal background check, MVR & drug screening Official start date confirmed Welcome! EOE/M/F/Vet/Disabled Anticimex Inc is a Drug-Free Workplace Job Type: Full-time Pay: From $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Weekend availability License/Certification: Driver's License (Required) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
    $17 hourly Auto-Apply 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Athens, GA?

The average member service representative in Athens, GA earns between $17,000 and $36,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Athens, GA

$25,000

What are the biggest employers of Member Service Representatives in Athens, GA?

The biggest employers of Member Service Representatives in Athens, GA are:
  1. Crunch Fitness
Job type you want
Full Time
Part Time
Internship
Temporary