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Member service representative jobs in Boise, ID - 473 jobs

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  • Relief CSR Driver

    Ameripride Services 4.3company rating

    Member service representative job in Meridian, ID

    The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
    $30k-36k yearly est. 2d ago
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  • Customer Service Representative - Boise

    Geary Pacific Corporation 4.5company rating

    Member service representative job in Boise, ID

    You will be working as part of a team in a high energy, fast paced, environment working with our customers and filling their orders. Our customers are heating and air conditioning Contractors. Our job is to help them get everything they need to complete each of their jobs as quickly as possible. We are looking for people to join our team that simply love to help people. At Geary Pacific helping people is a team sport. No experience? No problem! We will teach you everything you need to know while working alongside others that truly enjoy what they are doing. The position reports to the Branch Manager. Key Tasks: Inbound & Outbound calls Generating sales orders and quotes Product Merchandising Order Picking and receiving Benefits: We provide an extensive benefits program that includes: Medical; Dental; Vision; Life and Long Term Disability Insurance; 401k with matching; Profit Sharing; Paid vacation, Personal Time, and Paid Holidays. A little bit about us....... Geary Pacific Supply is headquartered in Anaheim, CA. and was established in 1961. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. Our company culture is focused on providing our customers, suppliers, and teammates with professional, knowledgeable, and friendly service. Learn more about us at ************************************* Please click on the video link to see what it is like to be part of the Geary Pacific Team. **************************** $18-21/hour
    $18-21 hourly 12d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Member service representative job in Boise, ID

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 15d ago
  • Customer Solutions Representative

    HP Inc. 4.9company rating

    Member service representative job in Boise, ID

    Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. **_Responsibilities:_** + Gathers and assesses SMB customers' hardware, software, and technical needs. + Generates leads to specific departments based on customers' needs and segments. + Identifies related future needs for lead generation and opportunity expansion. + Identifies customer-specific parameters and constraints that impact the solution. + Investigates and optimizes a solution's fit to the requirements of the customer. + Identifies probable competition. + Solicits inputs from team members as required. + Anticipates some of the potential challenges for the proposed solution. + Assists peers in the area of expertise as needed. + Manages multiple tasks or cases simultaneously with minimal supervision. **_Education and Experience Required:_** High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. **_Knowledge and Skills:_** + Superior communication skills both written and verbal + Experience in customer-facing role either remote or face to face + Understands internal processes and tools + Computer proficiency + Problem-solving skills + Accuracy in data entry + Excellent fluency in language to be supported. + Familiarity with computer technology + Time management skills + Oversee compliance with operating procedures and standards + Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems + Understands internal processes and tools The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $22-28 hourly 9d ago
  • Welcome Center Staff - Downtown Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Member service representative job in Boise, ID

    Our Downtown YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Schedule: This is a part-time position averaging 8-12 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Pay: $13.85-$17.31 depending on experience. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $13.9-17.3 hourly 13d ago
  • CPC Customer Support

    Datavant

    Member service representative job in Boise, ID

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment.- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $26k-34k yearly est. 1d ago
  • Utility Service Specialist

    Insight Global

    Member service representative job in Boise, ID

    Insight Global is seeking a talented Utility Services Specialist to greet and respond to customer inquiries regarding utility services. You must be able to establish and maintain customer accounts, process payments, and work under general supervision. The ideal candidate is someone with great customer service experience that is not afraid to ask questions, can pick up new processes quickly, and can be flexible in their work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements High school diploma or equivalent and three years of experience working in a call center or utility billing environment. Knowledge of: General business office, bookkeeping, and telephone etiquette, equipment and procedures Computer usage including related software Recordkeeping and filing practices General customer service techniques Ability to: Perform accounting operations Communicate effectively with sometimes difficult customers and deal with frequent interruptions Plan, organize, and prioritize work assignments Interpret and explain regulations, policies, and procedures under adverse conditions Adjust to changing priorities in a fast-paced call center environment Communicate effectively in the English language at a level necessary for efficient job performance Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation Applicants MUST be able to pass a lifetime background check as well as a credit history check. Associate's degree in accounting, business administration or a related field and five years of experience with first and/or third-party collections. Knowledge of: Bankruptcy law and related matters Billing rules, regulations and procedures Collection procedures and techniques Process serving regulations and practices and procedures of bankruptcy and district courts Fair Debt Collection Practices and the Fair Credit Reporting Act Financial recordkeeping methods, including maintaining, adjusting and making credits and debits to utility accounts Fiscal recordkeeping
    $26k-36k yearly est. 60d+ ago
  • Business Service Officer

    15 Ms Investment Mgmt

    Member service representative job in Boise, ID

    Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives. DUTIES and RESPONSIBILITIES: People Management and Communication Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures Lead, mentor, and supervise a team of Support and Service Professionals Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs Manage and oversee Support Professionals coverage for Financial Advisors in the Branch Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion Operational Oversight Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies Facilitate and manage resolution of client inquiries/requests Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies Additional operational oversight may be required Administer other duties as delegates by the Complex Business Service Officer " EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience Bachelor's degree required or equivalent education Previous industry experience Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65) Other licenses as required for the role or by management Knowledge/Skills Effective written and verbal communication skills Strong attention to detail Ability to prioritize and resolve complex needs and escalate as necessary Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies Evidence of strong leadership and talent development capabilities Previous supervisory experience preferred Exceptional organizational and time management skills Exceptional conflict resolution skills Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex Knowledge of Firm's Risk & Compliance policies Ability to think strategically Reports to: Complex Business Service Officer Direct reports: Support Professionals WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $32k-52k yearly est. Auto-Apply 59d ago
  • Member Services Rep Part Time Weekend Evening

    Fitton Clubs

    Member service representative job in Boise, ID

    Replies within 24 hours Position: Member Services Rep - Part Time - Weekend/Evening We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $20k-27k yearly est. Auto-Apply 60d+ ago
  • Member Experience Associate

    Kiln

    Member service representative job in Meridian, ID

    Job DescriptionSalary: $18 per hour Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces. Kiln launched in 2018 with locations in Salt Lake City and Lehi, Utah. Today, weve grown to 21 hubs across the Mountain West, and were just getting started. As a leader in the flex-office movement, Kiln is shaping the future of hybrid work in the evolving landscape of commercial real estate. Our Core Values 1: Human at the core 2: Achieve & Celebrate Together 3: Thoughtful and with Purpose 4: Always Evolving 5: Nothing short of Extraordinary 6: Scrappy & Ingenious Our Mission Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways.Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine. About the Role: As aMember Experience Associate, youll be the first point of contact for Kiln members and guests, responsible for ensuring the space operates smoothly and delivers a top-tier member experience. Youll support the Community Director by managing operations, facilitating communication, and providing administrative assistance to help Kilns community thrive. This role is part-time, averaging about 20 hours per week. Goals and Objectives: Embody Kilns mission and core values through exceptional service. Build and maintain a welcoming, collaborative community environment. Support operations to ensure the space is organized, clean, and fully functional. Promote Kilns services and offerings while driving member engagement. As Member Experience Associate You will: Provide Front Desk & Member Support: Greet members, guests, and team members warmly, managing the front desk during business hours. Oversee mail services, including organization and distribution. Facilitate member onboarding, including office preparations and welcome kits. Ensure Smooth Operations: Conduct walkthroughs to maintain a clean, well-kept space. Develop and manage inventory systems for supplies. Troubleshoot issues, escalate as needed, and assist with facility maintenance. Foster Community Engagement: Assist with event planning, setup, and breakdown. Communicate with members through email, Slack, and newsletters. Create moments of delight, such as celebrating birthdays and milestones. Provide Administrative Support: Support the Community Director with scheduling and conference room preparation. Coordinate bookings for events and member inquiries. Procure signage and materials for member offices and desks. As Member Experience Associate Youll Need: Experience in office management, customer service, or administrative roles. Strong communication, organizational, and multitasking skills. A proactive, resourceful mindset with attention to detail. Proficiency in basic computer skills. Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy Familiarity with the Coworking and Hospitality Industry Passion and understanding for entrepreneurial communities Passion and understanding for Kilns mission and values
    $18 hourly 16d ago
  • Member Services Associate

    Syufy Group

    Member service representative job in Boise, ID

    Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here! POSITION SUMMARY: The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs. The Member Services Associate reports directly to the Member Service Lead and General Manager. COMPENSATION AND BENEFITS INCLUDE: Up to $11 per hour, based on relevant experience to the role, plus commission. 401K with dollar for dollar match up to 4%. Complimentary Club membership. Discounts on Club goods and services. QUALIFICATIONS: Excellent communication and customer service skills. Standing for long periods of time. Working knowledge of basic computer skills. Ability to lift 50 lbs. Memorizing the company's TI script, guest greeting, and phone greeting. Memorizing Fuel Center menu and nutrition information (within 30 days of employment) PFC University Certification (company-provided training within 60 days of employment) For more information about Villa Sport, please visit our website at ******************* EQUAL EMPLOYMENT OPPORTUNITY It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
    $11 hourly 12d ago
  • Financial Services Representative - State Farm Agent Team Member

    Monte Folsom-State Farm Agent

    Member service representative job in Boise, ID

    Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Monte Folsom - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 2+ years of experience in financial services. Analytical and communication skills. FINRA Series 65, 6 and 63 licenses preferred.
    $24k-35k yearly est. 4d ago
  • Patient Financial Services Representative

    FMS Inc. 4.3company rating

    Member service representative job in Boise, ID

    Job Description**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary. Key Responsibilities: Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance: Assist patients in understanding their explanation of benefits. Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Qualifications: Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. Benefits: 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short/Long Term Disability FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Meridian, ID office. Training hours - 8:00am-5:00pm Future: Monday - Thursday 8a - 8p (one late shift 11a - 8p) Friday 8a - 5p Saturday 8a - 12p (one Saturday a month)
    $22k-30k yearly est. 17d ago
  • Underwriting Service Specialist

    Arch Capital Group Ltd. 4.7company rating

    Member service representative job in Mountain Home Air Force Base, ID

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Primary Responsibilities may include but not limited to: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Policy Rating and/or initial entry into rating model * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed * Other duties and special projects as assigned Key Competencies * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience * Bachelor's Degree preferred * 2+ Years experience in same or related field #LI-JD1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,000 - $79,900/year (San Francisco, LA, Seattle, WA) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: December 09, 2025 14400 Arch Insurance Group Inc.
    $55k-79.9k yearly Auto-Apply 6d ago
  • Customer Service Representative

    Handyman Connection of Boise, Id 4.5company rating

    Member service representative job in Meridian, ID

    Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************
    $1k monthly 22d ago
  • Quick Service Specialist

    Modern Auto Service

    Member service representative job in Fruitland, ID

    Job Description STOP working for places that do not value you- Join a Team That Actually Values You! We have a 4 DAY WORK WEEK and no weekends! If you want a place where your work matters, your team supports you, and your schedule gives you a real life outside of work - welcome to Modern Auto Service! We believe in People Above All, and Our company needs a Quick Service Specialist - a core role that services our loyal customers, supports shop flow, keeps the facility clean and organized, and ensures every vehicle receives a smooth, efficient, professional experience. This isn't "just a lube job." This is a vital position that keeps the entire shop moving. What You'll Love About Working Here $32,000 - $40,000 per year depending on experience 4-Day Work Week (full-time hours with real life balance) No weekends - ever Clean, modern, organized shop Paid Holidays & PTO Health insurance Free uniforms A leadership team that supports and listens Clear processes and daily structure - no chaos A strong team culture Career growth into GS Tech, B-Tech, or advanced roles What You'll Do Perform oil services, fluid services, tire installs, and vehicle maintenance Complete Digital Vehicle Inspections Keep the shop clean, stocked, and organized Ensure smooth workflow for the advisors and technicians Learn and grow with supportive training to help you develop Whether you're looking for a steady, reliable job or want a foot in the door to grow into more - this is your opportunity. Ready to go? Apply today or call Kevin confidentially at ************ with questions. (We mean this - Google "Modern Auto Service" and see what our customers say about us!) Job Posted by ApplicantPro
    $32k-40k yearly 3d ago
  • Customer Solutions Representative

    HP 4.9company rating

    Member service representative job in Boise, ID

    Description - Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments. Responsibilities: Gathers and assesses SMB customers' hardware, software, and technical needs. Generates leads to specific departments based on customers' needs and segments. Identifies related future needs for lead generation and opportunity expansion. Identifies customer-specific parameters and constraints that impact the solution. Investigates and optimizes a solution's fit to the requirements of the customer. Identifies probable competition. Solicits inputs from team members as required. Anticipates some of the potential challenges for the proposed solution. Assists peers in the area of expertise as needed. Manages multiple tasks or cases simultaneously with minimal supervision. Education and Experience Required: High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education. Knowledge and Skills: Superior communication skills both written and verbal Experience in customer-facing role either remote or face to face Understands internal processes and tools Computer proficiency Problem-solving skills Accuracy in data entry Excellent fluency in language to be supported. Familiarity with computer technology Time management skills Oversee compliance with operating procedures and standards Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems Understands internal processes and tools The pay range for this position is $22 to $28 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - No Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $22-28 hourly Auto-Apply 10d ago
  • Welcome Center Staff - West Boise YMCA

    Treasure Valley Family YMCA 4.1company rating

    Member service representative job in Boise, ID

    Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedules available are * Monday, 1:00pm-4:00pm, and 4:00pm - 8:00pm * Tuesday, 4:00pm-7:00pm * Wednesday, 9am-4pm and can be split. * Friday 1:00pm - 4:00pm * Saturday, 1:00pm-5:00pm and * Sunday, 9:00am-2:00pm Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
    $22k-25k yearly est. Easy Apply 60d+ ago
  • Member Services Associate

    Syufy Group

    Member service representative job in Meridian, ID

    Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here! POSITION SUMMARY: The Member Services Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs. The Member Services Associate reports directly to the Member Service Lead and General Manager. We currently have the following shifts available: Wednesday, Thursday, Friday 8am-12pm COMPENSATION AND BENEFITS INCLUDE: Up to $11 per hour, based on relevant experience to the role, plus commission. 401K with dollar for dollar match up to 4%. Complimentary Club membership. Discounts on Club goods and services. QUALIFICATIONS: Excellent communication and customer service skills. Standing for long periods of time. Working knowledge of basic computer skills. Ability to lift 50 lbs. Memorizing the company's TI script, guest greeting, and phone greeting. Memorizing Fuel Center menu and nutrition information (within 30 days of employment) PFC University Certification (company-provided training within 60 days of employment) For more information about Villa Sport, please visit our website at ******************* EQUAL EMPLOYMENT OPPORTUNITY It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
    $11 hourly 12d ago
  • Patient Financial Services Representative

    Fms Inc. 4.3company rating

    Member service representative job in Meridian, ID

    **THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** The Patient Financial Services Representative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary. Key Responsibilities: Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely. Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately. Insurance Assistance: Assist patients in understanding their explanation of benefits. Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution. Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations. Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues. Qualifications: Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues. Ability to manage multiple tasks and resolve patient concerns efficiently. Experience in healthcare collections, billing, or customer service is preferred. Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred. Familiarity with HIPAA and FDCPA regulations is preferred. Benefits: 40 hour work week Hybrid available upon successful completion of on-site training program Monthly Bonus Opportunities Available Medical Dental Life Insurance PTO (first day of month following 60 days of employment) Holiday Pay (after 60 days) 401k after one year of employment Short/Long Term Disability FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Tulsa, OK and Meridian, ID offices.
    $22k-31k yearly est. Auto-Apply 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Boise, ID?

The average member service representative in Boise, ID earns between $18,000 and $30,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Boise, ID

$23,000

What are the biggest employers of Member Service Representatives in Boise, ID?

The biggest employers of Member Service Representatives in Boise, ID are:
  1. Crunch Fitness
  2. Planet Fitness
  3. Mountain America Credit Union
  4. Horizon Credit Union
  5. Fitton Clubs
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