Member service representative jobs in Boston, MA

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

Job Title: Client Services Specialist - Commercial Banking Experience: 2+ Years As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience. You will also be responsible for (but not limited to) the following: Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email. Research and train clients on all products offered. Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels. Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues. Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences. Proactively advise management of impending problems or obstacles to meeting service standards. Qualifications Candidates must possess excellent verbal/written, time management, ability to multitask, interpersonal skills. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations. 5 Years of customer service and Call Center experience; banking experienced preferred Excellent phone communication and listening skills Ability to prioritize and manage daily workload Ability to multi-task and work independently in a fast-paced work environment Computer proficiency and acumen Self-motivated attitude with a desire to succeed Analytical skills and the ability to recognize trends (Ability to exercise considerable independent judgment and attention to detail) Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ********************* Stratacent - data driven solutions Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.

Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Sr. Customer Service Representative in Northborough, MA. The Sr. Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required Price products following established practices from available records or in conjunction with supervisor and refer to factory for identification of products or units provided by the factory Specialize in one or more product areas and assist customers with product selection Enter orders or inquiries into computer terminal including all pertinent data, obtain negotiated pricing, delivery, or other details from available sources and finalize order with customer, and maintain computer pricing as needed Collaborate with supervisor on complex or major order situations to prepare pricing/quotations and check, edit, write, and process customer orders against quotations Receive and investigate customer inquiries and complaints regarding deliveries, price, credit, or other matters, and supply information, initiate action, and resolve within established practices (refer policy matters to supervisor) Source non-stock items with suppliers based on negotiated price/delivery, initiate purchase of required items, maintain collection of current vendor catalogs, and connect with vendors to acquire technical information Assist in training inside account managers on job performance involving new or unusual situations Why You'll Love Working for Us: Medical, dental, vision, and life insurance Short & long term disability 401(k) with company match PTO and paid holidays Tuition Reimbursement Employee Assistance Plan What We Need from You: 2 years of experience in customer service within a manufacturing/distribution environment or 3 years of auto parts sales experience Microsoft Office Suite intermediate skills 2-year fluid power associates degree and certification desired, but not required Fluid power experience is a plus Organized and able to coordinate with functional groups Strong communication skills We are an Equal Employment Opportunity Employer M/F/V/D All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM ********************

Department Center Staff Employment Type Part Time Location Menino YMCA Workplace type Onsite Compensation $16.50 - $17.00 / hour Reporting To Aaliyah Malone Key Responsibilities Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

The Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. Duties include but are not limited to: Loan Set Up Payment Processing Tax & Insurance Processing Payoff/Discharge Processing Construction Loan Processing Post-Closing Review Quality Control HELOC Renewals/Extensions Investor Reporting File Maintenance Respond to Customer Calls/Emails Payment Portal Review This position is full-time with fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; and generous vacation and paid-time off. The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF

Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington. The Purpose of Your Role: We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel. What you'll bring to Sentinel: Customer-centric attitude and commitment to doing what is right for our participants Positive and fun perspective to your daily interactions Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company Quick learner, able to multitask, comfortable working in multiple applications What you'll be responsible for: Respond to our clients via telephone and electronic inquiry tools for multiple lines of business. Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants. Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service. Serve as a liaison between participants and various internal departments by building relationships About you: We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change. Preferred qualifications: Participant facing customer service experience A sincere interest in working within/ learning about the financial service industry A passion for customer service Team-oriented attitude and ability to work well with others towards common goals Nice to haves: Experience in benefits administration, human resources, investment services, and/or other related fields is preferred A Bachelor's degree is preferred but not required What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: **************************************************** Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $33.59 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 7:30 AM - 4:00 PM Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10010 - 4166 Spine Center Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Major Responsibilities: 1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. 2. Confirms and verifies patient demographic and insurance information. 3. May collect co-payments from patients upon arrival. 4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Position Qualifications: License/Certification/Education: Required: 1. High School Diploma. Preferred: 1. Associate's or Bachelor's degree. Experience/Skills: Required: 1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies, professional behavior and excellent communication and human relations skills. Preferred: 1. Knowledge of business office procedures and medical terminology/procedures preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Job DescriptionDescription: Our Mission: To deliver great rates that save our members money, provide easy access that saves them time, and offer remarkable service that preserves their peace of mind. Our Vision: To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Purpose in Member Services: Every interaction should build stronger relationships, instill trust, empower financial decisions, and solve problems. About the Role We are seeking a full-time Member Services Representative to join our team at our branch location in Needham, MA. This role is ideal for someone who thrives in a face-to-face customer service environment and is passionate about helping members achieve financial success. Who We're Looking For We're looking for candidates who are: Experienced - Minimum of 1 year in customer service, banking, or a related field Strong Communicators - Able to engage with members and understand their needs Tech-Savvy - Comfortable using digital tools and learning new systems Detail-Oriented - Able to multitask and prioritize effectively Professional and Positive - Bring a great attitude and a member-first mindset What You'll Do As a Member Services Representative, you will: Provide exceptional service to members visiting the branch Assist with transactions, account inquiries, and product education Understand and explain all products and services offered by Direct Federal Build relationships and trust through personalized service Maintain confidentiality and security of member information Navigate internal systems and stay up-to-date on new tools and processes Perform additional duties as assigned to support the team and our members Work Environment This is a a 100% onsite position at our Branch location in Needham, MA. What We Offer Competitive hourly wage with performance-based incentives Comprehensive benefits package including: Medical, dental, and vision insurance Life and disability insurance 401(k) with match and a pension plan Paid vacation, sick, and personal time Credit monitoring service Student loan paydown program Ongoing training and a supportive, growth-focused culture. Job Status: Non-exempt Pay Range: $22.00 - $26.00 per hour, commensurate with experience Direct Federal Credit Union is an Equal Opportunity Employer (M/F/D/V). Requirements:

Residency Requirement Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements. Provides a variety of financial functions, as well as administrative support for the Finance department within the Commission; performs general accounting work, budgeting, accounts payable, accounts receivable administrative, and all other related duties for all financial activities. Responsibilities Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Reviews automatic meter reading reports, analyzes consumption trends, and calculates adjustments as needed. Reviews and processes adjustments to accounts. Research disputed matters on accounts to determine necessary adjustments and abatements. Notifies customers of adjustments and abatement results. Enters adjustments in computerized billing system. Processes lien applications and schedules sale readings with customers. Coordinates investigations with revenue protection department. Calculates, processes and files Lien Certificates. Processes approved discount applications. Provides booth coverage and security. Researches and resolves water and sewer account issues. Reviews and resolves questions received from Customer Service or Collections regarding refunds, transfers and payment applications. Communicates with bank representatives to request copies, credit memos, debit memos and resolve bank errors. Downloads online payment files and maintains online payment journal. Interacts with customers and other employees to properly process payments. Assists in training of other staff. Reviews credit balances for refund and transfer approval. Accepts cash and check payments from customers at cash booth. Trains new cashiers and ensure procedures are followed. Processes non-purchase order and purchase order invoices; prepares purchase order invoices payment by matching to corresponding PO paperwork and proper approvals. Resolves all internal/external inquiries; assists supervisor in reconciliations and journal entries as necessary. Reviews the meter reading error warning list and makes necessary corrections. Reviews and accepts or rejects the billing register prior to bills being printed. Prepares bills and postage summary for mail house. Opens/closes/prints work orders for field investigations or meter and MTU replacements. Prepares, copies, files, sends, and handles customer response to various types of notices and letters regarding access to meters, consumption and termination of water service. Maintains various files and logs, including hard copies, scanned files, and digital photos. Dispatches and logs calls for field employees. Scans and processes W-9 forms as required and tracks new vendor addresses. Receives, sorts, opens and redistributes mail. Records deposits and prepares total daily reports. Processes returned payments and communicate with customer if necessary. Cashes out at end of shift and prepares armored car pickup. Performs special projects and related duties as assigned. Performs similar or related work as required, directed or as situation dictates. Qualifications Recommended Minimum Qualifications: Education, Training and Experience: High School Diploma or equivalent required; Associate's Degree in Accounting or related field preferred. One to two (1 - 2) years of experience in Customer Service or Accounting, preferably in the public sector dealing with local government. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Basic knowledge of various accounting, Accounts Receivable, Accounts Payable, and Collections functions; familiarity with BWSC regulations and related requirements, practices and terminology; thorough knowledge of departmental operations; familiarity with accounting principles and procedures; working knowledge of software applications; experience with General Journal entries preferred. Ability: Communicate effectively and tactfully with staff and the public; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; think analytically; operate a computer with intermediate skills using software programs for word processing, database, spreadsheets and other software as required by the position; maintain and create spreadsheets and records; use automated accounting systems. Skill: Excellent customer service skills; strong organizational skills; strong analytical skills; skills in all of the above listed tools and equipment. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is frequently required to sit, communicate, and hear, is occasionally required to walk, and must be able to handle or feel objects, tools, or controls and reach with hands and arms. The employee must occasionally lift and/or move objects weighing up to 10 pounds. Vision and hearing at or correctable to normal ranges. This position requires the ability to operate a keyboard and calculator at efficient speed. Supervision: Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol. Supervision Received: Works under the general direction of the department manager, generally sets own daily work plan; escalates questions or issues as necessary to supervisor. Supervision Given: None. Job Environment: Work is performed in an office environment. Majority of work is performed in a moderately quiet work environment. Operates computer, printer, telephone, copier, fax machine and all other standard office equipment. Makes frequent contact with other departments, the general public and auditors. Errors could result in delay or loss of service, and have potential legal and/or financial repercussions. Affirmative Action/Equal Employment Opportunity Employer

Requirement: •High School Diploma or equivalent experience •Bachelors preferred •1-2 years of related experience preferred •Ability to multi-task and work in a fast-paced environment •Strong communication, organizational and interpersonal skills •Exceptional customer service and follow-through skills •Ability to maintain confidentiality and apply privacy requirements. •Proficient in Microsoft Office (specifically Excel, Word, and Outlook) •Knowledge of HR policies, procedures, and systems •Experience working on a team, and remaining flexible •Knowledge retention and recall •Self-sufficient utilization of resources •Ability to work under pressure

Under the direction of the Member Experience Supervisor/Manager, the Member Service Associate II is responsible for providing exceptional service to our members by addressing their inquiries, resolving issues, achieving sales goals, and maintaining deposit account relationships through a positive experience. This role requires strong interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Key Responsibilities * Greet and assist members with their inquiries and concerns via phone, email, and in-person interactions. * Maintain and update member accounts, ensuring accuracy and confidentiality. * Identify and resolve member issues promptly and effectively, escalating when necessary. * Provide information and guidance on membership benefits, programs, and services available in order to meet branch deposit and loan goals. * Handle and process member transactions accurately and efficiently. * Maintain thorough and accurate records of member interactions and transactions. * Meet established member relationship management standards through onboarding programs, outbound sales calls and referrals to other business lines. * Work closely with team members and other departments to ensure seamless member service experience. Core Skill Competencies * Communication: Clear and effective communication skills, both written and verbal. * Member Focus: Commitment to delivering exceptional member service and enhancing the member experience. * Problem-Solving: Ability to identify issues, think critically, and develop effective solutions. * Mathematical Skills: Basic math skills to handle cash transactions, balance cash drawers, and perform calculations. * Attention to Detail: High level of accuracy and thoroughness in all tasks and documentation. * Time Management: Efficiently manage time and prioritize tasks to meet deadlines and service standards. * Teamwork: Ability to work collaboratively with others, to achieve common goals and improve member service and work a flexible schedule to include Saturdays. * Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and banking software applications. Physical Demands * Ability to remain seated or standing for extended periods while performing job tasks. * Occasional lifting and carrying materials weighing up to 30 pounds. * Frequent use of hands and fingers to operate office equipment, including computers, phones, and keyboards. Qualifications * High school diploma or equivalent is required. * • Ability to advance to level III if goals meet or exceed expectations. * One to two years' experience as a customer service representative in either a retail establishment or financial institution in which sales were a function of the job. * Demonstrated success in sales in a financial organization as well as knowledge of deposit and loan products is required. * Proven track record in member service. * Present a professional image to the membership and community.

he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members' questions and performs various clerical duties. The Representative ensures that the Welcome Center functions at maximum efficiency and courtesy to fully support the customer service objectives of the Old Colony Y: program participation growth, increased program participants as OCY volunteers and contributors, high staff and member satisfaction, and retention of members. The Welcome Center Representative will display the character traits of caring, honesty, respect and responsibility. S/he will understand and model the Activate America initiative. The Representative will emphasize fun, and make the OCY a happy place with positive relationships. JOB FUNCTION: 1. Program/Department Responsibilities Service Skills: a. Follow the staff dress code for position. b. Greet members and guests. c. Show interest in their concerns d. Know members' names and use them in their presence. e. Ask “satisfaction questions” about program and service. f. Listen to suggestions and respond promptly. g. Address complaints/concerns immediately. h. Provide information on facility, services and programs. i. Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner. j. Serve as a liaison between members and program supervisors. k. Answer telephones. l. Be alert to safety factors and potential hazards. m. Look for ways to improve performance. Relationship Skills: a. Make members feel comfortable and at ease. b. Be open, friendly and approachable to members. c. Initiate interaction with and between members. d. Ask about family, job, hobbies, get to know them personally. e. Ask about the goals: progress and satisfaction. f. Introduce members to other members and staff. g. Invite members to participate in programs. Member Involvement Skills: a. Be knowledgeable about program areas and share information with members. b. Be knowledgeable about the OCY, its programs and policies. c. Encourage participation in facility and program orientations. d. Be informed and up-to-date on latest developments in your field. e. Acquaint members with other OCY programs and benefits. f. Recommend participation in a variety of programs. g. Be able to articulate the OCY's mission, value and benefits. 2. Supervision of Personnel - None 3. Fiscal Responsibility Receipt money transactions and program enrollments. Responsible for closing at end of shift, including reconciliation. 4. Facility/Housekeeping Responsibility Responsible for a neat, clean and organized front desk area. 5. Interdivisional/Community/Volunteer Responsibility Ask members to contribute to Annual Campaign. Be informed about volunteer opportunities and be able to articulate the role and importance of volunteer

Industry: Financial Services | Wealth Management | Insurance Are you ready to step into a high-paying industry where your growth potential is truly exponential? We're looking for driven, motivated individuals to join our team as Financial Services Representatives. This is more than just a career - it's a vehicle to build the life you want. You'll have the flexibility to go as fast or as steady as you choose, with no income caps and a clear path to leadership and long-term success. Why Join Us? Unlimited earning potential - You control your income based on the effort you put in Incredible culture - Supportive, growth-minded, and fun team environment Flexibility - Create your own schedule and work-life balance Professional growth - Access to world-class training, mentorship, and resources High demand industry - Build a career in financial services, one of the most stable and lucrative industries What You'll Do • Educate and guide clients on financial strategies that protect and grow their wealth • Build lasting relationships by helping individuals and families achieve financial security • Access cutting-edge tools, mentorship, and leadership development programs • Set your own pace with where you want to be What We're Looking For • Ambitious, self-motivated, and coachable individuals • Strong communication and people skills • A desire to build long-term success in financial services • Life & Health Producer License (preferred) OR willingness to obtain one with our guidance Compensation This is a performance-based role with uncapped earning potential. Our top representatives earn six figures and beyond their first year. If you're ready to create a career with exponential growth, financial freedom, and an incredible culture, apply today.

The Mobile Banker position requires the ability to travel to any of the nine branches in our network including Hudson, Marlborough, Westborough, Framingham, Leominster, Shrewsbury, Northborough and Clinton. Experienced relationship bankers will be considered for higher level positions. Overview: Proactively explores customer needs and recommends solutions to expand and retain retail and business relationships. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures. Contributes to the fulfillment of branch and company goals and objectives. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Provide efficient, effective and courteous customer service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks, processing credit card cash advances, etc. Assist customers with account inquiries, changes, and updates, including address changes, debit card replacements, and online banking support. Educate customers on available banking products and services, identifying opportunities to deepen relationships by making referrals and sales in line with established targets. Open new consumer checking, savings, and other deposit accounts while ensuring compliance with bank policies and regulatory requirements. Represent the Bank in the communities it serves by participating in civic/community organizations to assist in brand awareness and supporting the Banks mission of being a dedicated and responsible corporate citizen. Other Responsibilities: Perform related and unrelated duties as may be required. Requirements: High School diploma or equivalent. Minimum of one year experience in a cash handling, customer service, administrative, or related role. Previous banking experience strongly preferred. Strong customer service, communication, problem solving and organizational skills. Must be comfortable demonstrating basic math skills and have familiarity of U.S. currency. Understanding of basic social media concepts and willingness to incorporate into retail banking culture. Previous experience with MS Office applications and the ability to adapt to new software systems. Schedule will include extended and/or weekend hours. Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled Member FDIC/DIF PM21 Compensation details: 20-22 Hourly Wage PI94b6cbbb29e0-31181-39254841

Job Description Join Our Team as a Financial Service Representative Location: Danvers, MA | Full-Time Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We're looking for a Financial Service Representative to serve our Danvers members, with the ability to travel to other branches as needed. In this role, you will deliver accurate, complete, and comprehensive in-person and digital service, assist with loan processing, and deepen member relationships through personalized support and product recommendations. If you're looking to start or continue your career in banking with a team that values your contributions, we'd love to meet you! Why You'll Love Working Here A collaborative team culture where your contributions matter Ongoing training and career development opportunities Competitive pay, benefits, and the chance to grow with a supportive organization The satisfaction of making a real difference in your community every day What You'll Be Doing (Your Responsibilities) Maintains a working knowledge of all products and services offered by the Credit Union. Performs all sales and service activities necessary to meet the assigned quarterly goals while creating an exceptional member experience. Focused on relationship deepening by creating member interest in additional products and services. Demonstrates willingness and openness to coaching while striving for excellence in sales and service execution. Maintains a working knowledge of all products and services offered by the Credit Union including but not limited to periodic promotional offerings. Maintains a working knowledge of all electronic delivery channels in order to assist members with access and use of online banking, bill pay and the mobile application. Originates and closes all loan types via direct member contact, telephone, mail and fax applications. Uses loan processing system to create approved documents for funding and disbursement. Ensures that all conditions for approval are met, obtains all required documentation, and disburses loans via direct member contact or mail. Demonstrates full knowledge of applicable state and federal regulations and laws. Performs all the duties and functions for the ATM/Debit card issuance, including all new, reissues, and maintenance on the system. Promotes, refers and sells additional third party products as determined by the Credit Union. Function as a Membership Officer in the Branch, as approved by the Board of Directors. Handles opening and closing of all account types and completes all proper documentation. Cross trains on all teller line functions to provide backup assistance in this area when deemed necessary by the Branch Manager. Assists Call Center with resolution of member issues on a daily basis. Adheres to all aspects of the Credit Union Bank Secrecy Act policy and procedures. Fills in at other branches as requested. What We're Looking For (Your Qualifications) Minimum of high school diploma or equivalent is required. Minimum of two years Customer Service experience preferably in a financial institution. Strong interpersonal, written/verbal communication and organization skills required. Demonstrated ability to deal effectively with members and staff is essential. Experience with personal computers in a windows environment including Outlook, Excel and Word. Flexibility of work hours and proven reliability/dependability required. Must be able to handle multiple tasks effectively and accurately. Must have excellent cross-selling and problem solving skills. Must possess a professional and positive attitude and image to all of our members, at all times. Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being an inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long-term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you. The Financial Services Representative I is a foundational role designed to prepare you for your long-term career growth with Bank of America and Merrill. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone-based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals. Job Description: This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines. Responsibilities: * Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner * Triages client requests and makes referrals to appropriate internal specialists * Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities We'll help you: * Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy * Get training and one-on-one coaching from academy managers who are invested in your success * Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide * Develop techniques to confidently engage with clients by telephone * Continue to learn and grow in a culture where growth and career advancement are a priority As a Financial Services Representative I, you can look forward to: * Providing a world class client experience through point of call account servicing and resolution * Working in a well-compensated, highly collaborative environment * Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America You're the kind of person that (required skills): * Must be a current Bank of America Year Up intern with good performance history * Is client-focused with a passion for excellence and a positive team attitude * Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance -based environment * Has the ability to identify clients' needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams * Is an effective communicator with an aptitude for sales and relationship management * Has strong computer skills * Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication * Is ambitious, disciplined, hardworking, resilient and willing to learn * Must be flexible to work any schedule: Sunday to Friday 8am to 9pm CST We're a culture that: * Believes in responsible growth and is dedicated to supporting the communities we serve * Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience * Believes diversity makes us stronger, so we can reflect, connect to and meet the needs of our clients around the world * Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs * Skills: * Active Listening * Attention to Detail * Critical Thinking * Customer and Client Focus * Oral Communications * Account Management * Client Experience Branding * Decision Making * Emotional Intelligence * Result Orientation * Adaptability * Coaching * Prioritization * Referral Identification * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40

Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Part-Time Hours Available: Opening week day shifts 5:15am and weekend Shifts 6:45am Expectations For All YMCA Staff: Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome. Ability to Multitask and work in a fast-paced environment. Use Listen First skills to build relationships with members, program participants and prospects. Make eye contact with members as much as possible when talking to them. Ask members how they are doing or if they are having a good day as they come into the facility or during classes. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling. Key ResponsibilitiesPrinciple Duties: Present a welcoming and friendly demeanor when greeting and serving members and program participants Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag. Enforce YMCA safety and membership policies at all times Ability to work independently and to problem solve to serve our Y members Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts Conduct prospective member tours, as needed. Take member and non-member phone calls per YMCA policies. Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff. Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe. Maintain an orderly and neat workspace during your shift and clean up when leaving. Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim. Attend all staff meetings and be able to work as a team player. Perform all other duties as assigned. BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: Developing your leadership skills in a caring, challenging & diverse working environment. Exploring a wide range of opportunities as you learn new skills and functions. Shaping the future of young children while making a difference each day for our communities and each other. Engaging in YMCA career training programs and working alongside those who have the same passion. A healthy work/life balance Comprehensive benefits including: FREE YMCA Membership for you. Discount on Specialty Programs like Personal Training and Swimming Lessons. Discounted or FREE family membership. Robust Retirement Plan up to 10%. (see eligibility requirement) Health, Dental, and Vision Benefit Package. Vacation and Sick Time (PT receive sick time)

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $20.94 - $33.59 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Monday through Friday Scheduled Hours: 0830-1700 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10022 - 4010 Clinic Administration Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs II. Major Responsibilities: 1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures. 2. Confirms and verifies patient demographic and insurance information. 3. May collect co-payments from patients upon arrival. 4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information. 5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. Position Qualifications: License/Certification/Education: Required: 1. High School Diploma. Preferred: 1. Associate's or Bachelor's degree. Experience/Skills: Required: 1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree. 2. Requires the ability to use specialized applications software and computer systems. 3. Necessitates individuals who are multifunctional and able to work under stressful situations. 4. Exemplifies, professional behavior and excellent communication and human relations skills. Preferred: 1. Knowledge of business office procedures and medical terminology/procedures preferred. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a patient care environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures. Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends Expectations For All YMCA Staff: Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome. Ability to Multitask and work in a fast-paced environment. Use Listen First skills to build relationships with members, program participants and prospects. Make eye contact with members as much as possible when talking to them. Ask members how they are doing or if they are having a good day as they come into the facility or during classes. Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling. Key ResponsibilitiesPrinciple Duties: Present a welcoming and friendly demeanor when greeting and serving members and program participants Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag. Enforce YMCA safety and membership policies at all times Ability to work independently and to problem solve to serve our Y members Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts Conduct prospective member tours, as needed. Take member and non-member phone calls per YMCA policies. Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff. Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe. Maintain an orderly and neat workspace during your shift and clean up when leaving. Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim. Attend all staff meetings and be able to work as a team player. Perform all other duties as assigned. BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to: Developing your leadership skills in a caring, challenging & diverse working environment. Exploring a wide range of opportunities as you learn new skills and functions. Shaping the future of young children while making a difference each day for our communities and each other. Engaging in YMCA career training programs and working alongside those who have the same passion. A healthy work/life balance Comprehensive benefits including: FREE YMCA Membership for you. Discount on Specialty Programs like Personal Training and Swimming Lessons. Discounted or FREE family membership. Robust Retirement Plan up to 10%. (see eligibility requirement) Health, Dental, and Vision Benefit Package. Vacation and Sick Time (PT receive sick time)