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  • Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite

    Alorica 4.1company rating

    Member service representative job in Tucson, AZ

    Financial Customer Service Representative Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Financial Service About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems What'll Set You Up for Success Required: • Financial experience is preferred • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #JobSearch #Tucson
    $17 hourly Auto-Apply 28d ago
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  • Inside Sales/Customer Service Professional

    Fastsigns 4.1company rating

    Member service representative job in Tucson, AZ

    Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Associate Customer Service Representative (Seasonal)

    Rain Bird Corporation 4.8company rating

    Member service representative job in Tucson, AZ

    The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems. Responsibilities Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information. Monitor and handle email and chat communications with customers to ensure timely and professional responses. Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation. Process service plan renewal information and route purchase orders to the appropriate departments. Provide order status updates and shipment tracking information to customers and distributors. Issue software licenses and access codes as requested by customers. Deliver exceptional customer service during all customer interactions. Support peak season service demand efficiently and professionally. Learn irrigation system terminology and product fundamentals. Understand departmental structure and appropriate escalation protocols. Participate in team meetings and continuous learning opportunities. Qualifications Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar). Strong customer service orientation and professional communication skills. Excellent verbal and written communication abilities. Proficiency with computer systems and willingness to learn technical software. Ability to multitask and work efficiently in a fast-paced environment during peak seasons. Strong attention to detail and accurate documentation habits. Professional phone manners and email/chat etiquette. Demonstrates dependable attendance and punctuality. Available for seasonal employment periods. DESIRED QUALIFICATIONS: Previous customer service or call center experience. Technical aptitude or interest in irrigation, engineering, or related fields. Fluency in Spanish or other foreign language(s). Experience with customer relationship management systems or ticketing platforms. Basic understanding of irrigation systems or agricultural practices. Experience in a high-volume customer support environment. Rain Bird is an equal opportunity employer.
    $30k-40k yearly est. Auto-Apply 3d ago
  • Customer Service Representative and Dispatcher

    Yellowstone Local 3.9company rating

    Member service representative job in Tucson, AZ

    The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive pay: $18-$22 per hour, depending on experience Stability in HOURLY pay Performance-based bonus opportunities to reward your results and drive Steady part-time schedule: 34 hours per week Monday & Tuesday: 7 AM - 4 PM (in-office) Monday & Tuesday: 4 PM - 8 PM (remote) Wednesday-Friday: 7 AM - 10 AM Work-life balance with a family-friendly schedule Stable workflow with overtime available New Home and New Car down payment assistance Real growth and advancement opportunities Health insurance Retirement plan with company match Paid vacation Ongoing training through the Coronado Home Service Institute, featuring an on-site, hands-on facility to strengthen both your technical expertise and sales ability Semi-annual team member surveys to provide feedback and implement change Open-door access to leadership Pride in working with an industry leader with a 4.9-star Google Rating Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $18-22 hourly 60d+ ago
  • Area Service Representative #411

    Rugdoctor External 4.2company rating

    Member service representative job in Tucson, AZ

    JOIN THE CLEAN TEAM: RUG DOCTOR EverFresh Service Representative We need a full-time EverFresh Service Representative to deliver products and provide route delivery and equipment service to existing accounts in Tucson, AZ and surrounding area. This job is the delivery of Rug Doctor products and the service of our carpet cleaning machines, equipment and display in established retail locations in the described area. Work is Monday thru Friday. We Offer Company vehicle includes fuel, maintenance, and repairs Paid Training Uniforms provided Company credit card provided for travel, meals and other expenses Paid training, vacation, and holidays Medical, dental, vision, STD/LTD and other benefits 401(k) plan with company match Discounts on Rug Doctor Products Preferences Ideally, a candidate for a Rug Doctor EVERFRESH REPRESENTATIVE is/has: Friendly, with exceptional communication skills Dynamic, with an outgoing personality and a desire to learn Customer service oriented Mechanical aptitude Able to work independently and solve problems Basic computer skills Available Full Time, 38-40 hours, Monday through Saturday if necessary Seeking a career, not just a job Requirements Must be at least 21 years of age High school diploma or GED 3 or more years of related experience (sales and collections experience is a plus) Valid state driver's license and good driving record Must be physically fit enough to regularly bend, stoop, move from ground level to higher levels, raise/lift from ground level and lift up to 50 lbs., and manually transport a load up to 75 lbs. The ability to drive a vehicle for multiple consecutive hours and pass a transportation physical. Ready to Be a Rug Doctor ESR? CLICK APPLY Rug Doctor is an EOE company. Applicants will be asked to consent to a criminal background inquiry, and will be required to pass a drug screen and Non DOT physical in order to be considered for employment.
    $31k-38k yearly est. 60d+ ago
  • Member Service Representative - Pantano

    Hughes Federal Credit Union 4.7company rating

    Member service representative job in Tucson, AZ

    Job DescriptionMember Service Representative In this role, you will provide exceptional service to members by assisting with account openings and closings, processing consumer loan applications, and delivering accurate information about our products and services. The ideal candidate is friendly, efficient, and capable of identifying member's needs to offer the most suitable financial solutions. Salary: $20.00-$25.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Assist members with opening, maintaining, and closing accounts. Underwrite and process consumer loans within authorized limits, per credit union policy. Respond to member inquiries regarding products, services, and account issues. Resolve problems within designated authority, refer complex issues to supervisor with recommended solutions. Identify and act on cross-sell opportunities to promote credit union products and services. Ensure accurate documentation and maintenance of member records and reports. Compile and assemble loan documentation for proper recordkeeping. Serve as a liaison between members and internal departments or external organizations. Deliver courteous, timely, and professional service to all members and coworkers. Qualifications: Required Skills: Minimum of six months of similar or related experience High school diploma or equivalent Excellent Customer service and interpersonal communication skills Strong attention to detail and accuracy in data entry and documentation Sound judgement and decision-making within authority limits Preferred Skills: Experience in loan underwriting or processing consumer loans Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace. Powered by JazzHR rv AINNZxYZ
    $20-25 hourly 28d ago
  • Member Services Representative (Swanway)

    Planet Fitness Az Swanway

    Member service representative job in Tucson, AZ

    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Why Planet Fitness? Each of our employees receive: Complimentary Black Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club. Will occasionally encounter cleaning chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility
    $27k-39k yearly est. 60d+ ago
  • Member Service Representative ON-CALL

    Pfnocritics

    Member service representative job in Tucson, AZ

    is for On-Call work. Hours will vary and are not guaranteed. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $27k-39k yearly est. Auto-Apply 60d+ ago
  • Service Rep 1

    Altman Specialty Plants 4.2company rating

    Member service representative job in Tucson, AZ

    Job Description is onsite Department: Sales Reports to: District Service Manager FLSA Status: Non-exempt Revision: 01/27/2025 • Hourly Rate: $20.00/Hour• Position: Full time• Hours: Up to 40 per week during the busy season.• Shift: Mornings during the week and one weekend day (usually Saturday). • Must be able to withstand all forms of weather and physical demands• Must be able to work independently Do you love working outdoors and have a passion for plants? Join Altman Plants, the industry leader in Garden Center service and nursery innovation! We are looking for enthusiastic individuals to work at retail store locations, both as part of a team and independently. In this role, you will handle live plants shipped on delivery racks, stock and service the displays, communicate regularly with coworkers and store personnel regarding the needs and of your assigned garden centers. We seek team members who embody our core values of Joy, Unity, Integrity, Consistency, Excellence, Growth, Accountability, and Respect every day. This role offers the chance to work in beautiful spring weather while embracing the unique challenges of varied seasonal conditions. We aim to provide flexible scheduling options that allow you to balance work with your personal life. Our paid training program is designed to help you build all the skills you need to succeed. Who We Are: Altman Plants is a family-owned and privately held company, recognized for innovation, high-quality products, and creative sales programs. We are the world's #1 supplier of cacti and succulents, and we also grow a diverse range of annuals, perennials, and shrubs. Since 1975, we have been dedicated to saying yes to our customers and making garden centers beautiful every day! As one of the largest nurseries in the US, we partner with key retail customers nationwide. We are passionate about exceptional customer service, people development, and long-term growth. With operations in multiple states, there are opportunities for growth and relocation. Key Responsibilities: Maintain a sales-ready appearance for plants and displays. Ensure plants are merchandised and empty racks are removed. Rotate merchandise and sign products with correct pricing. Dispose of and record scrap of PBS plants that have passed their prime selling condition. Work cooperatively with vendors and retail associates to maintain the best possible appearance of the product we provide. Assist with resets, displays, and special events. Communicate effectively with Altman Plants merchandisers and supervisors. Provide feedback and inventory updates to internal teams. Be responsive to communication while on the clock. Complete inventory cycle counts as directed. Review sales reports to ensure product flow meets goals. Work assigned schedules, including weekends and holidays. Adhere to a consistent service call scheduled for assigned stores. Follow all safety guidelines and use equipment safely. Keep work areas clean and safe. Use tools like pallet jacks, pruners, ladders, etc. Follow all company SOPs. Execute tasks as instructed by supervisors. Assist in the training of new team members within your assigned location. Use cell phone for job-related tasks like clocking in/out, store check-in/out, taking photos, and completing tasks. Qualifications: Positive attitude and teamwork skills. Attention to detail and problem-solving abilities. Capable of working independently with a strong sense of responsibility. Reports to work timely and as scheduled. Strong customer service skills. Ability to lift and move up to 50 pounds frequently. Comfortable working in various weather conditions. Proof of Driver's License and Auto Insurance Reliable transportation to and from assigned stores. Clean DMV driving record Proficiency with mobile apps for clocking in/out and task completion Willingness to embrace and work by our Core Values Physical Demands: Frequent standing, walking, carrying, pushing, and pulling. Pushing of loaded and empty delivery racks daily Ability to lift up to 50 pounds frequently. Frequent kneeling, stooping, bending, and standing for long periods. Work Environment: Outdoor work in various weather conditions (heat, cold, rain, etc.). Budgeted hours vary by season and are affected by weather and sales demands Exposure to dust, soil, wind, uneven pavement and moving mechanical parts. Moderate noise levels. Benefits 30/60/90 Day Earn Green Bonus Cell phone stipend Auto Allowance / Mileage Reimbursement (varies by state) Paid training Paid time off (FT employees only) Growth opportunities 401(k) Life Insurance Health insurance Dental insurance Flexible spending accounts Vision insurance Short Term Disability Insurance Accident & Hospital Indemnity Employee assistance program Apply to join our team and help make garden centers beautiful every day!
    $20 hourly 7d ago
  • CSR- Client Service Representative

    New Swvmg

    Member service representative job in Tucson, AZ

    Customer Service Representative Are you an energetic and outgoing individual with a passion for helping others? Our hospital is seeking a dynamic Front Desk Customer Service Representative to be the warm and welcoming face of SAVS! We are seeking a a collaborative team player who excels in a fast-paced setting, with the ability to multitask while maintaining a positive attitude. A Customer Service Representative who is outgoing, friendly and reliable. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and customers with the ability to multitask while maintaining a positive attitude. Your role is critical in ensuring our customers remain satisfied with our products, services, and the overall experience they receive while interacting with our company. Previous experience in customer service or as a receptionist is preferred. Responsibilities: Responding to customer inquiries via phone, email, and chat in a timely and professional manner. Providing accurate and helpful information to customers regarding our products and services. Resolving customer complaints and issues in a calm and empathetic manner. Maintaining accurate records of all customer interactions and transactions. Collaborating with other departments to ensure customer satisfaction and resolve issues. Requirements High school diploma or equivalent. Previous experience in customer service or a related field. Excellent communication skills, both written and verbal. Strong problem-solving and conflict resolution skills. Ability to handle high-stress situations and remain calm under pressure. Proficiency in Microsoft Office and other computer software. If you have a passion for providing excellent customer service and are looking for a supportive and inclusive work environment, we encourage you to apply for this position. Shifts are 4 days a week 10 hours, and the times vary as well. If you're looking for a career with management opportunity - we are a good place to call home. Benefits: · 401(k) matching · Health Insurance paid up to $400/month. · Dental/Vision insurance · Employee assistance program · Employee pet discount · Life insurance · Paid time off/sick time · Professional development assistance · Referral program Salary Description starting at 17.00 per hour DOE
    $27k-39k yearly est. 60d+ ago
  • Financial Services Representative I - Revenue Management Division

    Pima County, Az 3.5company rating

    Member service representative job in Tucson, AZ

    OPEN UNTIL FILLED Job Type: Classified Salary Grade: 4 Pay Range Hiring Range: $19.16 - $22.51 Per Hour Pay Range: $19.16 - $25.86 Per Hour Range Explanation: * Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. * Pay Range is the entire compensation range for the position. The first review of applications will be on 1/23/2026. The Pima County Department of Finance & Risk Management is seeking a motivated and team-oriented individual to join its Revenue Management Division in the Customer Service section. This position is responsible for administrative support, answering phone calls, ensuring work unit policies, procedures, and activities comply with applicable County policies, maintaining databases using automated information systems to monitor and track information, and producing special reports. Other responsibilities include calculating debits and credits, posting accurately to customer accounts, and preparing paperwork for delinquent accounts for court processing. The ideal candidate would have experience utilizing utility billing systems. If you enjoy working collaboratively within a team of dedicated individuals and have a passion for learning, growing, and serving others, in a fast-paced business environment, then this may be the perfect opportunity for you to join our team. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor. * Utilizes utility billing systems to respond, handle, and assist customer inquiries, both over the telephone and in person, in a utility billing call center environment; provides information or resolves problems that require explanation or application of County, departmental, or program rules and policies; refers questions to appropriate staff; * Coordinates unit activity with other departmental sections, divisions, other County departments, or outside agencies directly or through assigned staff; acts as an internal departmental coordinator for support activities such as financial, court, or program-specific functions; * Reviews and verifies specialized documentation and initiates action; * Creates and maintains, or directs the maintenance of, specialized databases, including inputting and retrieving data and producing complex computer-based reports; monitors and tracks information in a database; * Calculates debits and credits, accurately posts to customer accounts, and prepares legal paperwork for delinquent accounts for court processing; * Researches, compiles, and performs initial, minor analysis of information; prepares routine, recurring, and special reports, correspondence, memoranda, operations manuals, and other documents for supervisory review and approval; * Compiles and summarizes statistical and operational data; prepares periodic and special reports; * Conducts and documents confidential or sensitive inquiries for management, and maintains appropriate security and confidentiality of information encountered or created; * Establishes and maintains specialized reference files and materials; * May train other department staff; * May receive money and prepare receipt documentation. Minimum Qualifications: Two years of experience performing financial or administrative tasks, providing support and coordination for a division or program. (An associate's degree from an accredited college or university in public or business administration, finance, accounting, or a closely related field, as determined by human resources at the time of recruitment, may substitute for two years of required experience) (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Three years of experience with Pima County as an Administrative Assistant I or II or similar administrative classification within Pima County. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application, or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): * Minimum two (2) years of customer service experience, in-person and on the phone. * Experience in database maintenance and reports. * Experience in utility service and billing. * Experience with Microsoft Excel. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application. Failure to maintain the required licensure shall be grounds for termination. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by the position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
    $19.2-25.9 hourly Auto-Apply 9d ago
  • External Affairs and Member Engagement Specialist

    Arizona's G&T Cooperatives

    Member service representative job in Benson, AZ

    What's your day like? As the External Affairs and Member Engagement Specialist, your day-to-day responsibilities will encompass a variety of engaging tasks. You will develop and implement strategies to enhance member engagement, focusing on effective communication and outreach initiatives. You'll be tasked with fostering relationships with members and stakeholders, providing them with relevant information on our energy services and programs. Daily activities will involve coordinating events, conducting surveys, and collecting feedback to inform future initiatives. You'll also collaborate with team members on projects that promote community involvement and advocacy for sustainable energy practices. Monitoring social media and other communication channels will be essential to ensure timely responses and maintain strong member relationships. Additionally, you will prepare reports and presentations to communicate findings and recommendations to management, contributing to the overall strategic goals of Arizona G&T Cooperatives. Knowledge, Skills and Abilities: * Bachelors degree in a communications, political science, public relations, or related field. * Four or more years of applicable experience. * Strong command of public relations best practices for corporations and not-for-profit organizations, including social media. * Proficient at public speaking and representing the cooperatives at community and member events. * Familiarity with event planning and promotion. * Experience with video recording, photography and editing preferred. * Ability to work with others across departments and functions. * Ability to communicate relevant subject matter to various community and member audiences. * Strong organizational skills and ability to manage multiple projects at once. * Ability to think strategically and make independent decisions. * Any equivalent combination of related education, training, and/or experience can be substituted for requirements listed above. Essential Functions: * Attend community and cooperative functions, with occasional evening and weekend work and in-state and out-of-state travel required throughout the year. * Serve as the liaison between the cooperatives and stakeholders, such as local schools, chambers of commerce, economic development organizations, trade associations, county fair boards, etc. * Manage communications activities including development, coordination and production of content for publication, including newsletters, member cooperative magazines, public website, annual reports and social media. * Plan and execute programs and events for the cooperatives, member cooperatives and external groups. * Monitor state and local government action which may impact cooperative operations, project development, etc. and attend meetings of state and local government entities as needed. * Assist in managing annual donations and sponsorship programs, including maintaining a database of recipients, processing requests within budget parameters, communicating with applicants, and distributing funds on behalf of the cooperatives when requested. * Provide expertise and assistance to statewide association and member cooperatives and utilities as needed. * Work with Director of Communications and Member Services on strategy development and execution for cooperative community engagement; managing donations, sponsorships, and advertising spend in consultation with the executive management team; and on-going development of the cooperative website and public presence. Will you join our team? If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!
    $29k-38k yearly est. 7d ago
  • Bilingual Spanish Customer Service Representative - $1,000 New Hire Bonus!

    Alorica 4.1company rating

    Member service representative job in Tucson, AZ

    Ubicación: En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de empleo: A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados poyo: Atención al cliente Idioma: Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista. Location: On-site at 1650 South Research Loop, Tucson, AZ, 85710, US Employment Type: Full-time, $18/hr, +$1000 New Hire bonus Supporting: Customer Service Language: Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview. Sobre nosotros Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie. Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos. Así es como es realmente el trabajo Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente. About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. Cómo vas a causar impacto • Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio • Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas • Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento • Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada • Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades • Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente • Uso continuo de teléfonos e ordenadores How You'll Make an Impact • Guide customers through questions, concerns, or challenges they encounter while using the product or service • Listen actively to understand the root of the issue and provide clear, effective solutions • Record detailed call information for auditing, reporting, and follow-up purposes • Maintain and update customer records to ensure accurate and current information • Identify opportunities to introduce customers to new or enhanced services that meet their needs • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience • Ongoing usage of phone and computer systems Qué te preparará para el éxito Obligatorio: • Fluidez tanto en inglés como en español • Diploma de secundaria o GED • Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ • Sólidas habilidades de navegación informática • Familiaridad con aplicaciones de Microsoft Office (Word, Excel) • Excelentes habilidades de comunicación oral y escrita • Habilidades excepcionales de comprensión auditiva • Profesional y Cortés • Se prefieren 6 meses de experiencia en atención al cliente o ventas Para candidatos internos: • No debe estar en ningún plan de acción correctiva ni de rendimiento • Debe haber ocupado tu puesto actual durante 6+ meses • Debe tener experiencia relevante en la industria o en el programa Nota de ubicación: Actualmente estamos contratando para este puesto en Tucson, Arizona. What'll Set You Up for Success Required: • Fluent in both English and Spanish • High school diploma or GED • Must live within 25 miles from 1650 S. Research Loop Tucson, AZ • Strong computer navigational skills • Familiarity with Microsoft Office applications (Word, Excel) • Excellent oral and written communication skills • Exceptional listening/comprehension skills • Professional and Courteous • 6 months of customer service or sales experience preferred For Internal Candidates: • Must not be on any corrective action or performance plans • Must have held your current position for 6+ months • Must have relevant industry/program experience Location Note: We're currently hiring for this position in Tucson, Arizona. Por qué Alorica? Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen. TIDE es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. Lo que ofrecemos: • Cobertura sanitaria, dental y de visión con opciones HSA • Tiempo libre remunerado • Opciones de pago flexibles: pago diario o semanal • Plan de jubilación 401(k) • Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera • Cursos de acceso abierto a través de la Academia Alorica • Formación remunerada y reembolso de matrícula • Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más • Programa de asistencia al empleado para apoyo personal y profesional • Beneficios voluntarios adicionales para satisfacer tus necesidades individuales Nuestros valores Audaz - Desafiamos las convenciones y asumimos riesgos inteligentes Implacable - Entregamos resultados, cueste lo que cueste Conectados - Trabajamos como One Alorica porque juntos somos más fuertes Cierto: Aparecemos como nosotros mismos todos los días, Listo para unirte a nosotros? Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos. ¡Solicita hoy! Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados AVISO: La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. #AloricaJobs #CallCenter #CustomerServiceJobs What We Offer: • Health, dental, and vision coverage with HSA options • Paid time off • Flexible pay options: daily or weekly pay • 401(k) retirement plan • Leadership development programs that really grow your career • Open access courses through Alorica Academy • Paid training and tuition reimbursement • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more • Employee assistance program for personal and professional support • Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs
    $25k-31k yearly est. Auto-Apply 28d ago
  • Associate Customer Service Representative (Seasonal)

    Rain Bird 4.8company rating

    Member service representative job in Tucson, AZ

    The Associate Customer Service Representative is a seasonal, entry-level position providing first-line support during peak service demand periods. This role serves as the initial point of contact for customers, managing call routing, email and chat administration, customer relationship management system operations, and basic customer service functions while building foundational knowledge of irrigation systems. Responsibilities * Route and escalate incoming phone calls to the appropriate technical teams with proper context and customer information. * Monitor and handle email and chat communications with customers to ensure timely and professional responses. * Create and maintain detailed service tickets in a customer relationship management system with complete and accurate notes and documentation. * Process service plan renewal information and route purchase orders to the appropriate departments. * Provide order status updates and shipment tracking information to customers and distributors. * Issue software licenses and access codes as requested by customers. * Deliver exceptional customer service during all customer interactions. * Support peak season service demand efficiently and professionally. * Learn irrigation system terminology and product fundamentals. * Understand departmental structure and appropriate escalation protocols. * Participate in team meetings and continuous learning opportunities. Qualifications * Currently pursuing or have completed an associate or bachelor's degree in a related field (Business, Communications, Agriculture, Engineering, or similar). * Strong customer service orientation and professional communication skills. * Excellent verbal and written communication abilities. * Proficiency with computer systems and willingness to learn technical software. * Ability to multitask and work efficiently in a fast-paced environment during peak seasons. * Strong attention to detail and accurate documentation habits. * Professional phone manners and email/chat etiquette. * Demonstrates dependable attendance and punctuality. * Available for seasonal employment periods. DESIRED QUALIFICATIONS: * Previous customer service or call center experience. * Technical aptitude or interest in irrigation, engineering, or related fields. * Fluency in Spanish or other foreign language(s). * Experience with customer relationship management systems or ticketing platforms. * Basic understanding of irrigation systems or agricultural practices. * Experience in a high-volume customer support environment. Rain Bird is an equal opportunity employer.
    $30k-40k yearly est. Auto-Apply 4d ago
  • Member Service Representative - Pantano

    Hughes Federal Credit Union 4.7company rating

    Member service representative job in Tucson, AZ

    Member Service Representative In this role, you will provide exceptional service to members by assisting with account openings and closings, processing consumer loan applications, and delivering accurate information about our products and services. The ideal candidate is friendly, efficient, and capable of identifying member's needs to offer the most suitable financial solutions. Salary: $20.00-$25.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Assist members with opening, maintaining, and closing accounts. Underwrite and process consumer loans within authorized limits, per credit union policy. Respond to member inquiries regarding products, services, and account issues. Resolve problems within designated authority, refer complex issues to supervisor with recommended solutions. Identify and act on cross-sell opportunities to promote credit union products and services. Ensure accurate documentation and maintenance of member records and reports. Compile and assemble loan documentation for proper recordkeeping. Serve as a liaison between members and internal departments or external organizations. Deliver courteous, timely, and professional service to all members and coworkers. Qualifications: Required Skills: Minimum of six months of similar or related experience High school diploma or equivalent Excellent Customer service and interpersonal communication skills Strong attention to detail and accuracy in data entry and documentation Sound judgement and decision-making within authority limits Preferred Skills: Experience in loan underwriting or processing consumer loans Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
    $20-25 hourly Auto-Apply 25d ago
  • Member Services Representative (Swanway)

    Planet Fitness Az Swanway

    Member service representative job in Tucson, AZ

    Job Description At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Why Planet Fitness? Each of our employees receive: Complimentary Black Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club. Will occasionally encounter cleaning chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility
    $27k-39k yearly est. 16d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Member service representative job in Tucson, AZ

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Member Service Representative WEEKEND

    Pfnocritics

    Member service representative job in Green Valley, AZ

    MEMBER SERVICES REPRESENTATIVE WEEKEND Location: Green Valley, AZ Type: Part Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. THIS POSITION IS WEEKENDS ONLT SHIFTS AVALIABALE ( 7AM-1PM , 7AM-3PM, 11AM-7PM) Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone .We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere!*This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $27k-39k yearly est. Auto-Apply 60d+ ago
  • Financial Services Representative I - Revenue Management Division

    Pima County 3.5company rating

    Member service representative job in Tucson, AZ

    SummaryDepartment - Finance and Risk ManagementJob Description OPEN UNTIL FILLED Job Type: Classified Salary Grade: 4 Pay Range Hiring Range: $19.16 - $22.51 Per Hour Pay Range: $19.16 - $25.86 Per Hour Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The first review of applications will be on 1/23/2026 . The Pima County Department of Finance & Risk Management is seeking a motivated and team-oriented individual to join its Revenue Management Division in the Customer Service section. This position is responsible for administrative support, answering phone calls, ensuring work unit policies, procedures, and activities comply with applicable County policies, maintaining databases using automated information systems to monitor and track information, and producing special reports. Other responsibilities include calculating debits and credits, posting accurately to customer accounts, and preparing paperwork for delinquent accounts for court processing. The ideal candidate would have experience utilizing utility billing systems. If you enjoy working collaboratively within a team of dedicated individuals and have a passion for learning, growing, and serving others, in a fast-paced business environment, then this may be the perfect opportunity for you to join our team. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor. Utilizes utility billing systems to respond, handle, and assist customer inquiries, both over the telephone and in person, in a utility billing call center environment; provides information or resolves problems that require explanation or application of County, departmental, or program rules and policies; refers questions to appropriate staff; Coordinates unit activity with other departmental sections, divisions, other County departments, or outside agencies directly or through assigned staff; acts as an internal departmental coordinator for support activities such as financial, court, or program-specific functions; Reviews and verifies specialized documentation and initiates action; Creates and maintains, or directs the maintenance of, specialized databases, including inputting and retrieving data and producing complex computer-based reports; monitors and tracks information in a database; Calculates debits and credits, accurately posts to customer accounts, and prepares legal paperwork for delinquent accounts for court processing; Researches, compiles, and performs initial, minor analysis of information; prepares routine, recurring, and special reports, correspondence, memoranda, operations manuals, and other documents for supervisory review and approval; Compiles and summarizes statistical and operational data; prepares periodic and special reports; Conducts and documents confidential or sensitive inquiries for management, and maintains appropriate security and confidentiality of information encountered or created; Establishes and maintains specialized reference files and materials; May train other department staff; May receive money and prepare receipt documentation. Minimum Qualifications: Two years of experience performing financial or administrative tasks, providing support and coordination for a division or program. (An associate's degree from an accredited college or university in public or business administration, finance, accounting, or a closely related field, as determined by human resources at the time of recruitment, may substitute for two years of required experience) (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Three years of experience with Pima County as an Administrative Assistant I or II or similar administrative classification within Pima County. Qualifying education and experience must be clearly documented in the "Education" and “Work Experience" sections of the application. Do not substitute a resume for your application, or write "see resume" on your application. Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): Minimum two (2) years of customer service experience, in-person and on the phone. Experience in database maintenance and reports. Experience in utility service and billing. Experience with Microsoft Excel. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Licenses and Certificates: Some positions require a valid Arizona Class D driver license at the time of application. Failure to maintain the required licensure shall be grounds for termination. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by the position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
    $19.2-22.5 hourly Auto-Apply 11d ago
  • Member Contact Specialist

    Hughes Federal Credit Union 4.7company rating

    Member service representative job in Tucson, AZ

    Job Description Member Contact Specialist In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance. You will help resolve member inquires, perform account updates and transactions, and refer members to the appropriate departments when needed. Salary: $21.00-$28.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Provide timely and effective assistance to members via phone. Meet established call volume goals. Perform member identifications verification in compliance with policies. Accurately resolve inquires or direct members to appropriate departments. Update member contact information and perform account/loan transactions. Identify and recommend credit union products and services to benefit members. Review and resolve after-hour escalation calls and messages. Assist with daily mail and correspondence distribution. Qualifications: Required: Six months of similar or related experience High school diploma or equivalent preferably Ability to adapt to a fast-paced digital workflow Ability to handle sensitive information with discretion Customer service experience, preferably in financial services Strong communication and problem-solving skills Preferred: Knowledge of credit union services and financial products Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace. Powered by JazzHR 6a5k8lxqs5
    $21-28 hourly 18d ago

Learn more about member service representative jobs

How much does a member service representative earn in Catalina Foothills, AZ?

The average member service representative in Catalina Foothills, AZ earns between $23,000 and $45,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Catalina Foothills, AZ

$32,000
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