Customer Account Specialist
Member service representative job in Charlotte, NC
International Company located south of Charlotte is adding a Customer Account Specialist to their team. You will be responsible for providing all aspects of customer service from assisting customers via phone or email, to order entry and management in SAP. Salary up to $60K plus bonus.
Responsibilities Include
Respond to customer inquiries such as delivery dates, pricing, shipment tracking, product specifications and performance
Process and audit orders for accuracy from customers
Process credits / returns
Support in resolving shipment issues that may occur with the warehouse and channel partners.
Respond to customer inquiries such as delivery dates, pricing, shipment tracking, product specifications and performance
Assist customers in the selection of products.
Utilize CRM (SalesForce) and any other customer support software that track and measure sales activities.
Work in conjunction with Marketing to provide support with sales and marketing programs.
Collaborate with internal departments to provide excellent customer experience
Requirements Include:
Three plus years in a customer support role
SAP preferred
SalesForce preferred
Microsoft Office
Great communication skills both written and verbal
Customer Service Rep - Emergency Response (On-Site)
Member service representative job in Charlotte, NC
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year? Then an Inside Sales Representative position at Concentrix is just the right place for you!
As an Inside Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As an Inside Sales Representative you will:
Interface with customers via inbound calls who have been prompted by sales materials.
Maintain a broad knowledge of client products and/or services.
Achieve specific support and resolution on every call.
Use script and/or probing techniques to determine customer needs and offer. the most appropriate advice or service for particular situations.
Maintain broad knowledge of client products and/or services.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include:
A High School Diploma and/or GED
Minimum 6 months of Sales experience preferred
Live within 40-mile radius of our Lake Mary, FL site
Strong PC knowledge and computer navigation skills
The ability to work rotational shifts as needed
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
The base salary range for this position is $17- $21.25/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
• English
• Spanish
To request a reasonable accommodation please click here .
If you wish to review the Affirmative Action Plan, please click here .
Regional Technical Service Sales Representative
Member service representative job in Charlotte, NC
As a Senior Technical Service Representative, you will provide onsite and remote support to a designated group of national and regional accounts. You will manage and increase the customer base buying through our portal. You will work closely with our national strategic account team and customer support to ensure seamless exchange between us, distributors, and customers. The Senior Technical Service Rep will resolve related issues to provide a smooth customer experience for the Region covering the Carolinas, Virginia, & Tennessee. You will report to the Regional Manager.
Key Responsibilities
Maximize MSO account retention, profitability and partnership.
Increase sales growth by identifying areas for expansion and improvement.
Communicate market changs.
Stay current on products, processes, and system upgrades (Continuous Learning).
Be a gatekeeper for installations, upgrades and national account mandates.
Account Management.
Communicate with the sales team about the product needs or product information.
Industry Knowledge
Qualifications
College Degree preferred or 3+ years of equivalent work experience in a related field, preferred but not required.
Customer Service Experience
Accountability with experience and accurate follow up.
Work with all levels of team.
Ownership of technical customer service support.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyCustomer Experience Representative
Member service representative job in Charlotte, NC
Job DescriptionJob Title: Customer Experience RepresentativeLocation: South Charlotte Job Type: Full-time Base Salary: 35,000.00 per year We're seeking a friendly and proactive Customer Experience Representative to serve as the primary point of contact for our customers. You will assist with inquiries, resolve issues quickly and professionally, and ensure every customer feels valued. You'll communicate via phone, email, or chat, document interactions, and collaborate with other teams to improve service. Strong communication, empathy, and problem-solving skills are a must.
Responsibilities:
Respond to customer questions and concerns promptly and professionally
Resolve issues with empathy and effective solutions
Provide product information and guidance
Keep accurate records of customer interactions
Work with internal teams to enhance the customer experience
Qualifications:
Excellent communication and interpersonal skills
Customer-focused attitude with patience and empathy
Problem-solving abilities
Comfortable using CRM and basic computer tools
#LSNCJOBS
Customer Retention Specialist
Member service representative job in Charlotte, NC
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
Auto-ApplyTransitional Management Services Professional I
Member service representative job in Albemarle, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:
2 years' experience working with adults with a mental health diagnosis and/or substance use is required.
This Opportunity:The Transitional Management Services Professional I is primarily responsible for supporting people in achieving their personal dreams and goals.What You'll Do:
• Assess each person receiving services for their hopes, dreams, and desires and provide supports that facilitate achievement.
• Support people receiving services in developing relationships in their community and with their natural supports.
• Assist people receiving services in participating fully in their community consistent with the person's interests.
• Ensure that the rights of each person receiving services are protected and promoted at all times. Assist people in developing advocacy skills, participating in advocacy efforts, and utilizing personal advocates.
• Provide support as needed to meet the emotional, physical, and medical needs of each person supported.
• Facilitate person-centered, effective, positive relationships with people receiving services using positive approaches that promote self-determination in all areas of life.
• Provide input and recommendations into assessment and planning processes, and development of the individual's plan.
• Implement person's plan fully, within the requirements of the service definition, and document as required by the service definition and agency policy. Accurately complete all required documentation, including but not limited to, goal completion, actions toward outcomes, incident reports, timesheets, etc.
• Complete daily progress notes and communication log to assure appointments, goals, and interests are met.
• Assist people receiving services with knowledge of emergency procedures and personal safety. Utilize effective judgment when dealing with safety issues, including but not limited to fire safety by conducting drills, inspecting equipment, and practicing safety procedures in the community.
• Assist new staff and/or current staff with orientation, mentoring, and training.
• Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
• Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
• Follow service definition guidelines for services being provided.
• Complete all other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required. Arrange for or provide transportation to people receiving services as required.
Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Experience working with adults with a mental health diagnosis and/or substance use disorder | 2 Years | RequiredSchedule:Monday-Friday (8:00am-5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
Auto-ApplyCustomer Retention Specialist
Member service representative job in Charlotte, NC
Job DescriptionSalary:
Customer Retention Specialist | Ripple Fiber
Join Our Team as a Customer Retention Specialist!
Do you have a passion for turning customer challenges into success stories? Ripple Fiber is seeking an energetic and empathetic Customer Retention Specialist to join our growing team. In this role, youll be the voice of reassurance and problem-solving for customers restoring confidence, preventing cancellations, and ensuring every experience with Ripple Fiber leaves a lasting positive impression.
If you thrive in fast-paced environments, excel at building trust, and enjoy transforming tough conversations into wins, we want to meet you!
About Ripple Fiber
Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving peoples lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.
We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.
Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.
About our Culture
We are a dynamic fast-growing, fast-paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.
About the Role
As a Customer Retention Specialist, youll play a pivotal role in preserving customer relationships and driving long-term satisfaction. Youll serve as both advocate and problem-solver, ensuring every customer interaction reinforces Ripple Fibers promise of reliability, empathy, and excellence.
Responsibilities:
Handle inbound and outbound calls with customers experiencing service concerns, installation issues, or expressing intent to cancel.
Use active listening and discovery to understand customer pain points and offer personalized solutions or retention incentives that rebuild trust and loyalty.
Collaborate cross-functionally with Sales, Field Operations, and Billing teams to resolve escalations swiftly and accurately.
Communicate with empathy, professionalism, and confidence, ensuring customers feel heard and valued.
Present tailored retention offers and troubleshoots technical or process issues that could impact customer satisfaction.
Accurately document all customer interactions, follow-ups, and resolutions in internal systems.
Track and manage follow-up commitments within established SLAs to ensure issues are closed with care and urgency.
Maintain a comprehensive understanding of Ripple Fibers products, coverage, and customer journey to provide expert guidance.
Consistently meet or exceed individual and team performance goals for retention, customer satisfaction, and resolution efficiency.
Qualifications & Requirements:
High school diploma or equivalent required.
Minimum of 2 years of retention experience.
Strong problem-solving and negotiation skills with a customer-first mindset.
Strong verbal communication, negotiation, and problem-solving skills.
Demonstrated ability to manage competing priorities and stay composed under pressure.
Empathetic, customer-first mindset with a passion for resolving issues effectively.
Proficiency in CRM tools and documentation practices.
Bilingual fluency is a plus.
What We Offer
Competitive base pay with performance-based incentives.
Comprehensive benefits package, including medical, dental, vision, and 401(k).
Opportunities for advancement within a rapidly expanding organization.
Ongoing professional development and training programs.
A collaborative, inclusive culture that values innovation and integrity.
Ready to Make Every Customer Count?
If youre ready to play a key role in keeping customers connected and satisfied, apply today! Submit your resume and cover letter to join Ripple Fibers mission of delivering world-class internet with a personal touch.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Customer Experience Consultant
Member service representative job in Fort Mill, SC
Job Details FORT MILL Corporate Site - FORT MILL, SC Fully RemoteDescription
Customer Experience Consultant
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE
Broad River Retail is currently seeking a Customer Experience Consultants (CXC) to join our Customer Experience Team in Fort Mill or Four Oaks. The position is responsible for resolving highly visible and sensitive customer issues along with case managing escalations received via phone, chat, or written communication. Candidates must have a positive ‘can do' attitude with a sense of urgency to provide results.
DAY IN THE LIFE AS THIS MEMORY MAKER
Demonstrate enthusiastic support of corporate purpose, vision, mission, and core values. Fully embrace the Broad River Core Value of Customer Satisfaction
Take ownership and effectively manage multiple escalated cases through resolution
Clearly communicate problem resolution and next steps to customers and internal business partners, in both verbal and written form
Handle highly escalated situations with grace, professionalism, and positivity
Utilize internal and external resources to implement innovative ways to resolve customer concerns
Resolve product or service issues by identifying the root cause
Maintain a balance between company policy and customer benefit while handling escalated issues via transfer from the Retail Team or Customer Experience Team or written correspondence from external sources
Actively achieve or exceed established performance metrics as defined by management
Provide case summaries, analysis, and recommendations to Senior Leadership
Develop and maintains positive, service-oriented relationships with other departments and retail stores
Assists management with other projects, reports, and assignments as needed
Follow defined process and policy standards across the department
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
Remote role to include virtual training
Onsite team meetings
Employees must arrange an appropriate workspace that ensures their productivity. Must be able to participate in virtual meetings, on-camera, and calls with minimal distraction
Physical requirements such as extended periods of sitting, standing, and moving
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Qualifications
WHAT YOU'LL NEED TO SUCCEED
3 or more years' experience preferred in a high-volume call center or similar environment
Ability to effectively read, write and speak English to communicate with customers
Possess outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice
Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision
Possess excellent administrative and organizational skills with a high degree of attention to detail
Possess strong proficiency with Microsoft Office products - specifically Word, Excel, and PowerPoint
Ability to quickly learn and adapt to multiple computer applications
Possess quick, decisive, and strong, effective decision-making abilities with purpose and accountability
Results-driven and focused on team performance
Ability to manage multiple priorities with tight deadlines and work independently
Ability to identify both potential problems and opportunities, make recommendations, and initiate appropriate action
Enjoy a fast-paced contact center environment with the ability to work a 40+ hour work week, including nights and weekends
Professional, driven, positive, resilient, and achievement focused
Excellent time-management skills
Strong interpersonal and communication skills: a great listener and negotiator
Lead Loan Servicing Representative
Member service representative job in Charlotte, NC
About this role:
Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending.
In this role, you will:
Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL.
Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process.
Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area.
Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation.
Provide subject matter expertise to functional area on wide range of loan servicing activities
Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units.
Provide training to less experienced individuals as team expands.
Required Qualifications:
6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience working with High Value customers and core understanding of relationship management
Proven results of best-in-class customer experience
Extensive knowledge and experience with Credit Card products
Excellent communication and interpersonal skills
Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism.
Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution.
Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation.
Adhere to internal policies and external regulations, identifying and reporting potential risks.
Working knowledge of loan products, terms, and servicing systems to support client needs.
Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$25.48 - $41.83
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
10 Dec 2025
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyOwners Rep- Full Cycle Steel Construction Data Centers - Charlotte, North Carolina
Member service representative job in Charlotte, NC
Job Title: Steel Construction Data Center Owner's Representative (Structural Steel Construction-Fabrication and Installation Required) The Data Center Owner's Representative acts as the primary liaison between the owner and all project stakeholders during the planning, design, construction, and commissioning phases of a data center project. This role ensures that the owner's interests, standards, and objectives are met throughout the lifecycle of the project, delivering on time, within budget, and to the required quality and compliance standards.
Key Responsibilities
* Project Oversight
* Represent the owner in all project meetings and communications.
* Monitor progress against schedule, budget, and scope.
* Ensure alignment with owner's strategic goals and technical requirements.
* Design & Construction Management
* Review and approve design documents for compliance with owner standards.
* Coordinate with architects, engineers, contractors, and vendors.
* Oversee construction activities to ensure adherence to specifications and quality standards.
* Risk Management
* Identify potential risks and develop mitigation strategies.
* Ensure compliance with safety, environmental, and regulatory requirements.
* Budget & Cost Control
* Track project costs and manage change orders.
* Validate contractor invoices and ensure financial transparency.
* Commissioning & Handover
* Oversee testing and commissioning of critical systems (electrical, mechanical, IT).
* Ensure proper documentation and training for operations teams.
* Validate that all deliverables meet contractual and performance requirements.
Qualifications
* Bachelor's degree in Engineering, Construction Management, or related field.
* 7+ years of experience in data center construction or mission-critical facilities.
* Strong knowledge of electrical, mechanical, and IT infrastructure.
* Proven ability to manage large-scale projects and multiple stakeholders.
* Excellent communication, negotiation, and problem-solving skills.
Member Services Associate
Member service representative job in Fort Mill, SC
Full-time Description
CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners and vendors with our professionalism, accountability and commitment to excellence. Our Management, Community Support, Accounting and Maintenance Departments work cooperatively, as well as collaboratively to insure success and satisfaction for our clients.
CAMS is on the search for a self-motivated, enthusiastic, responsible person to provide exemplary service to and represent one of our communities in Fort Mill, SC.
Pay range is $18.00 - $22.00 hourly based on experience and qualifications. The schedule is full-time, Monday through Friday from 1:00 p.m. to 9:00 p.m.
Responsibilities:
AMENITY CENTER DUTIES:
Open or close the amenity center as the shift requires.
In accordance with board-approved policies, administer membership programs including but not limited to, membership directory forms, guest passes, age qualification forms, lease information from owners renting property and owner contact information.
Assist with room set up and taken down for scheduled uses.
Periodically walks the facility to identify guests who have not checked in and assist members and guests as needed.
Enforce board-approved rules and regulations for use of the amenity center.
Log in/out and distribute activity equipment and keys. Ensure that equipment and keys are returned in good condition.
Register residents for events and activities. Collects payment at time of registration and provide receipts.
Create name tags for all new residents meeting eligibility criteria and enters information in membership database. Assist with maintenance of access control software programs.
Answer phones, greet visitors and provide information.
Report any accidents, unsafe conditions, or problems to the appropriate staff member.
Assist with room reservations and rentals, ensuring that all necessary arrangements for payment, set up and take down have been made.
Other department related duties as assigned by the Manager or other team members.
ADMINISTRATIVE DUTIES:
Maintain and update homeowner addresses in Vantaca as necessary
Track closings of units.
Maintain office equipment inventory to include serial numbers of all equip., etc.
Alert appropriate team members immediately on any issues of concern
Maintain electronic files; homeowner, vendor, etc.
Respond to inquiries from homeowners, residents, vendors and any other person having business with the community.
Coordinate with Facilities Manager on issues regarding maintenance requests.
Refer inquiries to appropriate resources.
Performs other duties as assigned.
Requirements
Ability to communicate effectively both orally and in writing.
Ability to establish and maintain good working relationships with staff, residents, guests, volunteers and contractors.
Strong conflict resolution skills. Excellent “people” skills.
Ability to multi-task.
Ability to learn and proficiently utilize community management software and Microsoft Office products.
Must be dependable, solution oriented and professional in appearance.
Dependable with good attendance, good work quality, positive contributor; ability to work successfully with little direct supervision, strong people skills required, works well with others.
Ability to lift and move up to 25lbs.
Experience working for a community association or recreation center (preferred)
Education/Certifications:
Graduation from high school and two years' experience in customer service position.
Ability to maintain CPR/AED certification.
Benefits & Pay Rate
The pay range for this position is $18.00 - $22.00 hourly and is determined by the candidate's previous experience and qualifications, which are explained and proven during the interview.
The CAMS compensation package includes:
Paid Time Off
Paid Company Holidays
Comprehensive medical, dental, and vision plans
401(k)
Life Insurance
Short-term Disability
Long-term Disability
Accident coverage
Critical Illness coverage
Employee Assistance Program
Member Services Representative - Part Time Weekend / Sun: 9a - 5p
Member service representative job in Cornelius, NC
This position is for a Part Time opportunity
Work Hours Are:
Sunday: 9am - 5pm
If you can be dedicated to this shift and have a desire to serve and help others, please continue.
Thank You for applying!
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyFinancial Services Representative
Member service representative job in Charlotte, NC
Job DescriptionBenefits:
Bonus based on performance
Stock options plan
Training & development
About Us Were a rapidly growing life insurance agency dedicated to helping families secure their financial futures. Our team operates 100% virtually, providing personalized insurance solutions with integrity, compassion, and professionalism. Were expanding nationwide and seeking driven individuals who want more than just a sales job we offer a clear path into leadership and management for those ready to take their careers to the next level.
What Youll Do
Connect with warm leads (no cold calling) via phone, Zoom, or other virtual platforms
Educate clients on life insurance options tailored to their goals and needs
Assist clients with the application and underwriting process
Maintain regular follow-ups and build long-term relationships
Work closely with mentors and managers to develop advanced sales and leadership skills
Build and manage your own sales team as you grow within the organization
What We Offer
Fully remote and flexible schedule work from anywhere with Wi-Fi
Leads provided no need to hunt or cold call
Comprehensive training program learn sales, licensing, and leadership skills
Performance-based promotions leadership opportunities for top performers
High-commission structure + residual income potential
Supportive team environment with mentorship and collaboration
What Were Looking For
Strong communication and interpersonal skills
Entrepreneurial mindset with a drive for personal growth
Self-disciplined, coachable, and goal-oriented
Comfortable using Zoom and other virtual communication tools
Must be able to obtain (or already hold) a state life insurance license
Previous sales experience is a plus, but not required we provide full training
Career Path
This role begins with virtual sales training and client interaction. Top performers are eligible for advancement into Agency Management, where youll lead, mentor, and develop your own team while earning overrides and bonuses on your teams production.
Patient Financial Services Representative
Member service representative job in Charlotte, NC
Job DescriptionDescription:
SUMMARY: The Patient Financial Services Representative is responsible for the review of the patient financial information and the communication with the patient, and/or responsible party, of any third-party reimbursement coverage and/or the portion due from the patient for healthcare services. The Patient Financial Services Representative will complete a social and financial assessment and appropriately refer patients who have no insurance coverage or qualify for financial assistance to a medical eligibility agency for potential assistance through Federal, State, or local healthcare programs. The Patient Financial Services Representative will respond to all incoming financial related inquiries including billing, explaining EOB's, fielding patient calls, applying adjustments, accepting proposals/negotiations. The Patient Financial Services Representative reports directly to the Patient Financial Services Supervisor.
Essential Duties and Responsibilities
Duties include but are not limited to:
Reviews accounts to determine insurance coverage.
Fields incoming calls and addresses all finance/billing related inquiries.
Interviews the patient and/or responsible party to obtain any missing insurance information.
Evaluate the need for financial assistance and discuss the patient's financial responsibility.
Responsible for the entry or update of insurance information on the patient's account and assists in maintaining the insurance database.
Refers account for insurance verification and benefit coverage to the Insurance Verification staff in a timely manner.
Identifies patient with no third-party reimbursement and/or with financial assistance needs and communicates with the patient regarding potential sources for financial assistance.
Makes timely referral to the medical eligibility agency to explore all available assistance and help in qualifying and filing for the eligible programs.
Based upon the evaluation of ability to pay, collects from the patient or responsible party the patient portion, or establishes payment arrangements within the hospital guidelines.
Properly documents all pertinent financial information and efforts in the account comments.
Uses best judgment to resolve patient problems or refer issues to department supervisor.
Remains current on knowledge of Medicare, Medicaid, Managed Care Contracts, and compliance regulations, as well as system and department processes. Complies with and supports department and organization policies and procedures.
Responsible for the collection of payments or setting up payment plans prior to services being rendered, at time of admission, or during the discharge process.
Seeks out relevant training or cross training from supervisor. Seeks out guidance from supervisor and teammates when uncertain of procedure. Solicits feedback from the supervisor to assess the quality and effectiveness of work. Participates in the dialogue process with supervisor regarding quality improvement. Demonstrates a personal commitment to continuous quality improvement through active participation.
Other duties as assigned by Supervisor.
Minimum Qualifications
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: High School Diploma required. An associate degree preferred.
Experience: Minimum of one (1) to three (3) years of experience working with patient accounting, insurance verification and precertification, financial counseling, and medical terminology is required. Previous experience in customer service, managing inbound calls, and patient collections within a healthcare setting is preferred.
Language Skills: Demonstrated ability to exercise professional oral and written communication skills with all internal and external audiences.
Computer Skills: Experience with medical billing software systems is required. Strong Microsoft Excel skills are required. Proficiency in Microsoft Outlook, Word, and PowerPoint is also required.
Reasoning Ability: Ability to organize and manage personal workload and the workload of assigned direct reports and associated teams. Ability to achieve and maintain strong working knowledge of anesthesia billing operation practices. Ability to analyze and assess the production effort of operations teams. Ability to work within an ambiguous, fast-moving environment, while driving toward clarity and solutions. Ability to make consider possible solutions and make decisions quickly. Ability to develop and execute corrective action plans.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hybrid based position, requiring two to three days of being in the office, with standard working hours. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally be able to work in a standing position for long periods of time and up to the entire shift. Travel is primarily local during the day, although some out-of-area and overnight travel for conferences may be required.
Requirements:
About Providence Anesthesiology Associates Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates (PAA) is an independent physician owned practice compromised of over 150 anesthesiologists. Founded in 1991, PAA provides anesthesia and perioperative care at numerous healthcare facilities throughout North and South Carolina, serving more than 246,000 patients annually.
Why work for PAA?
PAA continues to experience impressive growth and success. Our anesthesiologists are among the most elite in their field.
Our physicians are committed to providing the best culture and experience to their employees. Awarded one of the Top Workplaces in 2021 - 2023, PAA's core values include commitment, accountability, performance, integrity, transparency, adaptability, and leadership. We do what's right and don't compromise.
What's in it for you?
Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job. We offer a supportive, highly team-oriented work environment.
We provide competitive total rewards including salary, benefits - Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.
We want you to succeed and our employer to employee relationship is proven to help you reach your goals and the goals of PAA.
What else should you know?
Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.
PAA participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records.
Senior Member Services Representative
Member service representative job in Gastonia, NC
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The Senior Member Services Representative must possess broad knowledge of all branch operational procedures and tools obtained through their work experience as well as a comprehensive understanding of all MSR responsibilities. They assist in training other employees in all MSR duties and act as a mentor to less experienced staff.
Enhanced Expectations and Responsibilities at this Position Level*
Prepare, order, and verify cash delivery and shipments.
Demonstrate the ability to resolve problems across all delivery channels and independently utilize critical thinking.
Review and take appropriate action on various reports.
Provide employee support in resolving member and procedural problems.
Research and resolve member complaints.
Assist in the supervision of the Member Services Representative area including ensuring credit union policy and regulatory compliance.
Coordinate the daily balancing of the vault, automated teller machines, teller cash dispenser, coin sorter and mobile deposits at the direction of the Member Services Manager.
Performance Expectations and Essential Responsibilities*
Comply with all Credit Union policies and regulatory requirements.
Ensure all member information remains confidential and members' accounts are accessed for business purposes only.
Follow all security and control procedures.
Serve members by processing transactions in the appropriate system and balancing a cash drawer.
Thorough understanding of SECU Check Acceptance Guidelines and Hold procedures.
Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication.
Operate a drive-through window as needed.
Balance the vault, automated teller machines, teller cash dispenser, and coin sorter.
Interact with other departments to facilitate member requests.
Organize, file and scan documents daily.
Proficiency in account maintenance and opening all account types for new members while following Member Identification Procedures.
Open and process maintenance on tax advantaged accounts, process foreign and domestic wire transfers, redeem savings bonds, and help order and return foreign currency.
Maintain a current and comprehensive knowledge of credit union products and services.
Knowledgeable in basic Financial Advisory and Real Estate Services and able to provide quality referrals.
Establish and facilitate member safe deposit box access.
Obtain and execute Notary Public services as requested by management.
Engage with community as requested by management.
Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor.
Participate in additional training and continuing education.
Regular attendance and punctuality are mandatory.
Complete additional tasks assigned by management and other administrative duties as needed.
Minimum Requirements
Must have high school diploma or GED equivalent. Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
Demonstrated ability to work independently and as part of a team.
Excellent critical thinking and problem-solving skills.
Effective listener and communicator.
Effective with time management.
Minimum of 4 years directly related experience strongly preferred.
Consistently demonstrates SECU's Core Values.
Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment.
Job Environment
Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine.
Physical Demands
Must be able to comprehend and carry out job demands.
Job requires a substantial amount of sitting.
Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
Use hands and fingers to press telephone keypad and lift telephone receiver.
Must be able to comprehend phone calls.
Must be able to lift 10-15 pounds.
* Performance Expectations and Essential Responsibilities represent responsibilities in which team members are expected to have already demonstrated proficiency at prior position levels. Team members are expected to continue to perform in those areas and become more proficient as they gain additional experience. Enhanced Expectations and Responsibilities represent additional responsibilities of the Sr Member Services Representative position. Employees are expected to achieve proficiency in these areas while in the Sr Member Services Representative position.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Auto-ApplyFinancial Services Representative- E Morehead (Part-Time)
Member service representative job in Charlotte, NC
As a Financial Services Representative, you are stepping into a dynamic role that blends customer interaction and providing financial expertise. The FSR role allows you to be the first point of contact for customers where you'll guide them through their banking needs with a proactive and personalized touch. Whether handling every-day transactions, educating on self-service options, helping with basic banking needs, or routing customers to the appropriate next step, you will be building relationships with customers to improve their financial well-being day in and day out.
ESSENTIAL JOB FUNCTIONS:
Provides a range of customer services including transaction processing, customer and account servicing, opening new accounts and products, and referring to partners
Delivers exceptional customer experience through every customer interaction by proactively engaging customers to build relationships through meaningful conversation, asking relevant questions, responding to and anticipating needs, and delivering on solutions that earn the customer's trust
Proactively identifies basic customer needs and generates high-quality referrals to branch associates, internal partners, and external vendor partners to support the customer's financial goals
Utilizes bank resources to assist with the resolution of basic or common account/customer issues and escalates unresolved issues for further research while providing clear, accurate answers and timely solutions
Contributes to the efficient and effective operation of a well-run branch by adhering to established processes and guidelines in daily work while doing what is right for the customer and adhering to all applicable compliance directives (policies, procedures, rules, and regulations)
Actively participate in and support the bank's strategic plan to grow all aspects of the retail bank's business
Meet or exceed sales goals through targeted sales activities, identifying customer needs, and offering appropriate products and services
Owns their career development by consistently working to sharpen existing skills while learning new ones through assigned and self-sourced training, branch coaching and observations, and taking advantage of other learning opportunities as they arise
Actively attends and participates in bank sponsored events and works to enhance the visibility of the bank and contribute to the growth and acquisition of new customers
JOB REQUIREMENTS:
High school diploma or equivalence required, some college a plus
Successful customer service and /or sales experience required
Previous experience in a retail bank or related industry preferred
Prior cash handling experience preferred
KNOWLEDGE/SKILLS REQUIRED:
Intermediate customer service skills
Intermediate verbal, written, and listening skills
Basic problem solving skills
Intermediate collaboration skills
Basic understanding of banking products and services
Intermediate adaptability skills
Basic prioritization skills
Basic proficiency with MS Office
Basic critical thinking skills
PHYSICAL AND MENTAL QUALIFICATIONS:
Standing, walking, bending and stooping required
Must be able to sit at a desk for long periods of time and use a computer
Must be able to occasionally move or lift up to 25 pounds
May be asked to work supplemental hours periodically
Limited travel required occasionally during and after business hours
The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.
NOT A CONTRACT
Sales & Services Contact Center Representative
Member service representative job in Rock Hill, SC
Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs.
SUMMARY
Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues. Maintain strong knowledge on all Comporium Services and Products, and providing world class customer service and meet or exceed all sales objectives.
RESPONSIBILITIES
Respond to customer inquiries either by phone, text, email, social media or chat in a timely and professional manner to ensure customer inquiries or concerns are addressed in a satisfactory manner. Performance is measured by meeting and/or exceeding monitoring scores, as well as adherence to KPI's.
Responsible for meeting and/or exceeding sales goals.
Responsible for meeting and/or exceeding exit scores.
Adhere to departmental guidelines as related to attendance.
Notify Team Supervisor as to the need for additional training on Comporium products and services as needed and keep Team Supervisor informed of items requiring immediate attention or for the benefit of co-workers, including matters such as outages, equipment troubles and customer service issues.
Other duties as assigned and requested .(ex. Outbound calling, new hire training, special projects, OT)
REQUIREMENTS
High School Diploma/GED required
1-2 years Customer Service and Sales preferred
Excellent computer, oral and written communication skills
We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!
Equal Opportunity Employer/Contractor
Auto-ApplyFinancial Services Representative (Temporary)
Member service representative job in York, SC
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $17
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Conover, NC
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Financial Services Representative State Farm Agent Team Member
Member service representative job in Gaffney, SC
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About our Agency:
Ive been with State Farm for more than 16 years5 as a team member and 11 as an agentand Im proud of the team weve built. Outside the office, I stay busy with my wife and our three boys, ages 11, 8, and almost 2. I coach baseball, serve as YMCA board chair, and stay active in our church while also sponsoring local teams and nonprofits.
Our agency is small but driven, with 4 team members who work hard and support one another. We offer 20 days of PTO, a Roth 401K with matching, and plenty of opportunities to grow and succeed together. Over the last three years, our office has ranked #2 overall, and were looking for a self-motivated, team-oriented individual to help us reach #1.
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Matt Gilliland - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred