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Member service representative jobs in Cheyenne, WY

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  • Customer Service Representative

    Adecco 4.3company rating

    Member service representative job in Hillsdale, WY

    Adecco is seeking Customer Service Representatives for immediate openings with our client in Cheyenne, WY. Weekly pay starting at $17.00-$20.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). Apply now! As a Customer Service Representative, you will provide exceptional customer support through a combination of phone support and administrative duties, including assisting with subscription renewals, handling legal documentation, and performing data entry. These Customer Service Representative positions require a high level of professionalism in all interactions, at least one year of relevant customer service experience, strong computer and technical skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.), accurate and efficient data entry skills, experience with multi-line phone systems, and a high school diploma or GED. Experience in an office setting is preferred but not required. Click on Apply Now to be considered for these Customer Service Representative Jobs in Cheyenne, WY. Pay Details: $17.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $17-20 hourly 19h ago
  • Lead Food Services Team Member

    Pilot Flying J 4.0company rating

    Member service representative job in Laramie, WY

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include: Maintains Brand and PTC restaurant operational standards Executes shift plan Follows up assigned tasks Assists management team Works hourly positions Monitors food prep and register procedures and cash handling policies and processes Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards Provides direction to team members during shift Ensures restaurant cleaning processes and methods are followed Monitors labor usage and break policy according to Blue Cube Adheres to restaurant plans/objectives as set by Restaurant General Manager Assists with training and cross training of team members as directed Adheres to all Brand and PTC processes and policies Monitors register procedures and cash handling policies and processes Maintains safe working conditions by following all safety and security policies and processes Ensures all team members are adhering to Brand and PTC's dress code standards Follows all Brand maintenance processes and methods Advises Restaurant General Manager as to performance/discipline problems Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards Ensures compliance of Brand and PTC marketing and ensures products are available and fresh Works hourly positions Other duties as assigned by management Pay Rates Starting between: $12.50 - $18.23 / hour Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $12.5-18.2 hourly 4h ago
  • Lead Food Services Team Member

    Pilot Company 4.0company rating

    Member service representative job in Laramie, WY

    Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to provide operational support to the restaurant management team. Position will supervise restaurant activities during non-peak service hours and other hours as needed. Responsibilities include: Maintains Brand and PTC restaurant operational standards Executes shift plan Follows up assigned tasks Assists management team Works hourly positions Monitors food prep and register procedures and cash handling policies and processes Accountable for hospitality and Speed of Service (SOS) goals at all times according to Brand and PTC Hospitality standards Provides direction to team members during shift Ensures restaurant cleaning processes and methods are followed Monitors labor usage and break policy according to Blue Cube Adheres to restaurant plans/objectives as set by Restaurant General Manager Assists with training and cross training of team members as directed Adheres to all Brand and PTC processes and policies Monitors register procedures and cash handling policies and processes Maintains safe working conditions by following all safety and security policies and processes Ensures all team members are adhering to Brand and PTC's dress code standards Follows all Brand maintenance processes and methods Advises Restaurant General Manager as to performance/discipline problems Ensures acceptable execution of suggestive selling, product, food safety and cleanliness standards Ensures compliance of Brand and PTC marketing and ensures products are available and fresh Works hourly positions Other duties as assigned by management Pay Rates Starting between: $12.50 - $18.23 / hour Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
    $12.5-18.2 hourly 3d ago
  • Member Service Representative or Senior - Ft. Collins, CO

    Ent Credit Union 4.5company rating

    Member service representative job in Fort Collins, CO

    Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset. Job Description The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and regularly meeting monthly sales standard goals. Additionally responsible for understanding and complying with credit union policies and procedures, as well as financial regulations including BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, sales, and accuracy while meeting all service, performance, and safety standards. Essential Functions The primary purpose of the Member Service Representative position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and regularly meeting monthly sales standard goals. Additionally responsible for understanding and complying with credit union policies and procedures, as well as financial regulations including BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Member Service Representative must excel in service, quality communication, product knowledge, sales, and accuracy while meeting all service, performance, and safety standards. The primary purpose of the Member Service Representative Senior position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and consistently meeting monthly sales standard goals. Additionally responsible for understanding and complying with credit union policies and procedures and financial regulations including BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). The Sr. Member Service Representative must excel in service, problem resolution, quality communication, product knowledge, sales, and accuracy while meeting all service, performance, and safety standards. Essential Functions at the Member Service Representative level: Providing quality member service through accurate and professional face-to-face member interactions including basic monetary transactions, new member account creation, and account maintenance, with a focus on member retention and acquisition. Accountable for discovering and meeting member needs by regularly achieving monthly sales standards through product offering in all areas including, but not limited to deposit and lending products, credit and debit cards, investments, and business banking. Responsible for meeting job training requirements and complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). Essential Functions at the Member Service Representative Senior level: Providing quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual procedures. Accountable for discovering and meeting member needs by consistently achieving monthly sales standards through product offering in all areas including, but not limited to deposit and lending products, credit and debit cards, investments, and business banking. Further meeting needs through specialty training, such as lending, business banking, and business development. Responsible for meeting job training requirements and complying with safety and service standards defined in the Credit Union's Policies and Procedures documents and financial regulations including, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau). Qualifications Member Service Representative: High School Diploma/G.E.D. or Equivalent. REQUIRED: 6+ months of Customer Service experience in Financial Services or Retail Delivery. PREFERRED: 6+ months Sales experience. Member Service Representative Senior: High School Diploma/G.E.D. or Equivalent. REQUIRED: 1+ year customer service experience in Financial Services or Retail Delivery, to include: REQUIRED: 6+ months financial Services. Preferred: 6+ months Sales. Preferred: Member Relationship, Customer Service New Account, or equivalent training. Technical or Specialized Knowledge/Skills: Enthusiastic attitude regarding helping our community. Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member. Strong attention to detail and accuracy of all transactions is of critical importance. Professional and courteous communication skills are of critical importance. Proficient in basic math (addition, subtraction, multiplication, and division). Comfortable handling physical money with a high level of accuracy with members directly. Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests. Able to use 10-Key by touch is preferred. Certifications Required: None Environmental, Physical and Psychological Requirements Standing - Occasionally Walking - Occasionally Sitting - Frequently Lifting - Rarely (40 Lbs) Carrying - Rarely Pushing - Rarely Pulling - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Occasionally Handling - Occasionally Grasping - Occasionally Feeling - Occasionally Talking - Frequently Hearing - Frequently Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Occasionally Noises louder than normal speaking volume - Occasionally Temperature Changes - Rarely Atmospheric Conditions - Rarely Additional Information The hourly range for the following positions: Member Service Representative - $19.91 - $22.22 (S10). Member Service Representative Senior - $22.63 - $25.58 (S11). These positions are eligible for a monthly incentive plan. These positions are eligible for a bilingual (Spanish) stipend. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity. We anticipate this position to close on 12/04/2025. Please submit your application at your earliest convenience to be considered. Benefits Summary Sheet At Ent Credit Union, we offer a comprehensive benefits package, including: Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network. 401(k): 3% automatic contribution after three months, plus up to 6% matching. Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there. Volunteer Time Off: Paid time off to give back to the community. Education Support: Up to $10,000 annually for higher education and assistance for certifications. Exclusive Discounts: Significant savings on home, car, and personal loans. For more information about our outstanding benefits please visit our careers page at ******************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $41k-49k yearly est. 8d ago
  • Bookkeeper / Accounting Services Specialist

    Soukup, Bush & Associates

    Member service representative job in Fort Collins, CO

    Soukup, Bush and Associates is the largest CPA firm in Northern Colorado. Our team is made up of almost 50 associates who provide professional tax preparation, audits, valuation consulting, cost segregation studies, education, bookkeeping and small business planning. You can find out more about us at soukupbush.com. If you join our team in this role, you will not be merely doing head-down number crunching. We expect all of our associates to build lasting relationships with clients, right from the start. You will not be isolated in a back office or cubicle. We expect all of our associates to work as part of a team whose members may have different roles but who have shared relationships with clients. We are seeking a bookkeeper to support our growing and dynamic firm who: Has recent experience as a full-charge Bookkeeper / Accounting Services Specialist in a CPA firm or other multi-client environment which would allow him or her to jump into our firm with very little need for training. Knows how to how to build lasting relationships with our clients, through which they can instill customer confidence as a trusted and crucial advisor; Has strong communication and organizational skills, the emotional intelligence, and the professional voice needed to directly communicate with clients; Has the ability to work in a team-oriented environment, taking direction from peers and supervisors. Is proficient in both QuickBooks Online and QuickBooks desktop. The person hired for this role with Soukup, Bush and Associates will be responsible for: Entering transactions and reconciling accounts for multiple clients; Preparing monthly, quarterly and annual financials for multiple clients; Preparing payroll reports for clients; and Assisting clients with general QuickBooks questions. This will not be the right opportunity for those who: Are not full-charge Bookkeepers, with recent experience in a CPA firm or similar multi-client environment. Want to be isolated and left alone in an office or cube, uninvolved, and disconnected; Lack the drive and accountability needed to meet the expectations of a high-performing team; Lack an understanding of business, human nature, and interpersonal skills; or who Think they'd like the yoke of a traditional accounting firm. *Expected salary range - $28-$34 per hour and benefits are to be discussed based on individual qualities and experience. ** We will be accepting applications for this position through October 31, 2025.
    $28-34 hourly 60d+ ago
  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company

    Member service representative job in Cheyenne, WY

    **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $29k-35k yearly est. 56d ago
  • Customer Service Representative

    Advance Services 4.3company rating

    Member service representative job in Fort Collins, CO

    Immediately Hiring! Advance Services Inc. has openings with a local call center. Great starting pay, and a great company to kick-start your career. Don't Wait; Apply Today! Pay: $19.00 Per Hour - $20.00 Per Hour Shift: 1st shift 7:00 a.m. - 3:30 p.m. Job Duties Responsible for primary contact with the company's consumer inquiries, which include email, phone, chat, and written correspondence Answer phones and respond to emails Maintains a high level of customer support by providing professional, knowledgeable, and courteous service at all times Provide product knowledge and technical support Achieves and maintains customer service levels and KPI goals Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area! Minimum Essential Coverage (MEC) plan MEC Enhanced Limited Medical Insurance Critical Illness Insurance Accident Insurance PTO Apply for this job by clicking the apply button. You will be directed to our website, *********************** Please select a branch near you or call our office at ************. Stop in and see our experienced, bilingual, and friendly staff today at 1399 Water Valley Pkwy #300, Windsor, Colorado 80550. Advance Services is an equal-opportunity employer #458
    $19-20 hourly 2d ago
  • Overnight Custodian / Member Services Representative

    Rocky Mountain Planet Fitness

    Member service representative job in Fort Collins, CO

    Benefits: Employee discounts Opportunity for advancement Who We Are: At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers worldwide with over 2,700 locations! Our mission is to cultivate an empowered team, instilling the knowledge, confidence, and passion that transform every team member into a PF professional. Together, we unleash potential and foster a culture where our members are raving fans and our team thrives, creating a +1% member experience every time. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone! Characteristics that will make you a perfect match for our Overnight Custodian / Member Services Representative position: You: A habitually active “night owl”! Can work a 10:00pm - 6:00am shift. Exhibit an energetic, positive and upbeat attitude. Attention to detail. Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF Team Members. Pride yourself on your work while being punctual, reliable, dependable and trustworthy. Strong work ethic, self-starter, independent thinker and problem solver. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect for everyone around you. Exhibit strong communications skills and have the ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands on training. Job Summary Overnight Custodian / Member Services RepresentativeThe Overnight Custodian / Member Services Representative is responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience as well as providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Please note this Planet Fitness facility is open 24/7 and therefore this position requires both Custodial and Member Services responsibilities and duties. Daily Duties and Responsibilities Custodial: Thoroughly clean and sanitize all restrooms and locker room areas Including but not limited to: shower stalls, changing stalls, toilets, sinks, floors, mirrors, lockers, etc. Clean, organize, and restock locker maintenance rooms Thoroughly clean and sanitize fitness equipment and gym floor Including but not limited to: operating floor scrubber, vacuuming, mopping, dusting, sanitizing all surfaces Thoroughly clean and sanitize the Black Card Spa equipment Including but not limited to: interior/exterior of tanning beds, hydromassage beds and massage chairs, walls, doors and floors. Maintain, clean and restock all storage/maintenance closets and areas for cleaning supplies Emptying all trash receptacles in the facility and disposing of trash. Dusting fans, walls, ceilings, ceiling tiles and signage. Stock all areas of the facility with proper supplies/paper products Proficiency in handling basic maintenance repairs. Promptly address maintenance and facility concerns such as broken/missing equipment, leaky faucets, etc. Member Service Representative: Greet members, prospective members and guests as they enter and exit, assisting with questions and concerns. Perform member related functions such as sign ups, contact/billing information updates, cancellations, collecting unpaid balances, transferring memberships and processing retail transactions. Answer phones in a friendly manner and assist callers with a variety of questions. Perform prospective member calls and tours of the facility when needed; assessing their membership needs. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Ensure safety of members, team members and club property About Your Qualifications/Requirements: Ability to work the 3rd shift - 10:00 pm to 6:00 am Custodial experience is preferred. Prefer some experience in a customer service environment. High School diploma/GED equivalent required. Must be 18 years of age or older. Basic computer and Point of Sale proficiency. Willing to become CPR/AED Certified (Training provided by Planet Fitness) Bilingual preferred but not required (English/Spanish) Physical Demands of the Overnight Custodian / Member Service Representative: Continual standing and walking during eight-hour shift. Continual reaching with hands/fingers/arms during shift. Occasional climbing, balancing, twisting, kneeling and crouching in small areas during shift. Must be able to occasionally lift up to 75 pounds. Occasional moving and repositioning of heavy exercise equipment Will occasionally encounter toxic chemicals during shifts More Reasons to Join Our Team: Awesome and fun work environment! Free Black Card membership while employed + a free Black Card membership for one family member living within the same household. Employee discounts on Planet Fitness branded merchandise. Advancement Opportunities. Flexible Schedules. Health and Safety Requirements: Our members and our team members are our top priority! Planet Fitness follows super-strict safety and cleaning protocols and every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions and/or at-risk behaviors to leadership and conducting work in a safe manner. Compensation: $17.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $17 hourly Auto-Apply 60d+ ago
  • Customer Service Representative - Fort Collins, CO

    Kedia Corporation

    Member service representative job in Fort Collins, CO

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $29k-37k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Jamie Russell-State Farm Agent

    Member service representative job in Fort Collins, CO

    Job DescriptionBenefits: 401(k) 401(k) matching Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with jamie russell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-37k yearly est. 18d ago
  • Customer Service Representative

    Sarah's Shop 4.4company rating

    Member service representative job in Fort Collins, CO

    The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences. Essential Job Responsibilities: Assist customers with account inquiries, servicing needs and issue resolution. Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous. Research and provide verification and documentation of customer issues and resolution. Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs. Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services. Effectively recognize and act upon client retention opportunities. Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate. Refer customer to appropriate department for sale closure. Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara. Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality. Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone. Works collaboratively in a team environment to achieve team, department, and business commitments Shows initiative and takes action with an appropriate level of independence. Supports and participates in changes to policies and procedures and is supportive of management decisions. Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment. Demonstrates flexibility in working additional hours based on business needs. Desired Skills and Experience Requirements: Minimum 1 year of Customer Service and/or Call center experience. Evening and weekend availability preferred. Ability to communicate effectively and clearly, both orally and in writing. Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace Aptitude for working in a confidential and organized environment Must be able to represent department and First Niagara in a professional manner through actions and appearance. Must be able to attend a paid training program. Must demonstrate flexibility in working evening and weekend shifts. Predictable and reliable attendance and punctuality are essential functions of this position
    $29k-37k yearly est. 60d+ ago
  • Parts & Service Associate

    Interstate Group LLC 3.8company rating

    Member service representative job in Fort Collins, CO

    Job Title: Parts and Service Assistant Department: TrailersPlus Lot Operations Reports To: Assistant Store Manager Status: Hourly plus bonus The Parts and Service Assistant (PSA) assists in the duties and responsibilities of the Parts and Service Department. The position assists in all aspects of the inbound and outbound inventory, installing parts, servicing trailers of all makes and models, and preparing products for presentation and demonstration. PSA's assist in maintaining a clean and safe facility. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities include, but are not limited to the following: ● Daily inspection of trailers on the lot for safety and quality control. ● Perform daily processes that include parts, service work, inventory control as directed by store management. ● Service, parts/accessories installations, and warranty work. ● Assist will all deliveries of trailers, parts, and supplies and submit paperwork to management for review. ● Maintain the store facility and grounds by cleaning and organizing the building, shop, and trailers, in order to promote safety, security, and a professional appearance as directed by store management. ● Work strategically and collaboratively with store management. ● Attend and participate in all required team and company meetings. ● Assist with warranty, repair, facility, and equipment problems. ● Assist Store Management team in trailer sales, as needed (sale license required in some states). ● Performs other duties as assigned. ● Ability to operate forklift and tractor. (Company certification required) ● Ability to operate power tools and welding equipment. (Company certification required) SKILLS ● Time management ● Ability to solve basic problems, communicate properly, handle and diffuse difficult situations ● Troubleshooting ● Attention to detail ● Strong mechanical ability ● Quality customer service SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the essential duties and responsibilities section are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Requires a high school diploma or equivalent. LANGUAGE SKILLS Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Also important is the ability to write occasional reports and correspondence and to speak effectively with customers or employees. Spoken fluency in Spanish is a plus. MATHEMATICAL SKILLS Requires the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. The PSA must also be able to apply concepts of basic algebra and geometry as needed. COMPUTER SKILLS Knowledge of on-line computer systems is helpful but not required for successful completion of the PSA job responsibilities and assignments. Basic keyboarding skills are also beneficial for efficiency. REASONING ABILITY Must be able to communicate and assist in the resolution of practical problems dealing with a variety of concrete variables in situations where only limited standardization exists. The position also requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand, walk, sit, use their hands to handle or feel, reach with their hands and arms while balancing, routinely lift 50-75 lbs, and climb ladders. WORK ENVIRONMENT The characteristics of the work environment described here are representative of those an employee would encounter while performing the essential functions of this job. The employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as described in MSDS documents. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request. Print Name Date Signature
    $24k-31k yearly est. Auto-Apply 53d ago
  • Customer Service Rep(06339) - 1555 Main Street

    Domino's Franchise

    Member service representative job in Windsor, CO

    About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working individuals to join our exceptional stores! Our award-winning teams operate at the highest level of customer, community, and employee service. Our local managers and owners are highly involved in our stores. Come join our team today! We commit to our Core Values -ALWAYS! I Integrity at all time M Making 100% Great Product on Every Order P Promoting an Environment of Growth and Knowledge A Attitude is a choice - Have Fun! C Creating “WOW” with every Customer Contact T Treat Everyone with Respect Job Description Domino's in Windsor is looking for fun, energetic people to join our inside crew. Make pizzas, help customers on the phone or walk-in, cleaning, and having fun are all part of the job. Part Time opportunities with Full Time options (including manager positions) available. General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squat, reach, grasp with hands, and tolerate exposure to varying temperatures/conditions inside and outside. On the job training involves customer service orientation, interactive computer program, and hands-on practice. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-37k yearly est. 51d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Horvath-State Farm Agent

    Member service representative job in Windsor, CO

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $29k-37k yearly est. 29d ago
  • Financial Services Representative

    Adams Bank and Trust 4.0company rating

    Member service representative job in Fort Collins, CO

    Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative 📍 Fort Collins Branch (Hwy 287) 💼 Full-Time 💡 Why You'll Love Working Here: Work in a supportive, team-focused environment Build lasting relationships with customers Professional growth opportunities Competitive pay + benefits package About the Role We're looking for a positive, customer-focused go-getter to join our team as a Financial Services Representative (combination of Teller and Personal Banker). In this role, you'll be the friendly face our customers rely on for everyday banking, while also helping them discover products and services that make their financial lives easier. What You'll Do: Greet customers and process transactions quickly and accurately Balance and maintain your cash drawer daily Open and close accounts (checking, savings, CDs, NOW accounts, etc.) Provide exceptional customer service and build long-term relationships Cross-sell banking products and services based on customer needs Perform basic loan administration as needed Follow all policies, procedures, and regulations What We're Looking For: Cash handling experience Strong customer service & communication skills Ability to multitask and pay close attention to detail Professional appearance and demeanor Sales experience preferred (but not required) College degree may be substituted for experience - we'll train the right person Perks & Benefits: Competitive pay Health, dental, and vision insurance 401(k) with employer match after one year Paid time off & holidays Ongoing training and career growth opportunities Ready to Join Our Team? Apply now with your resume - we can't wait to meet you!
    $29k-33k yearly est. 60d+ ago
  • Financial Services Representative State Farm Agent Team Member

    Erin Levan-State Farm Agent

    Member service representative job in Fort Collins, CO

    Job DescriptionBenefits: 401(k) matching Competitive salary ROLE DESCRIPTION: As a financial services representative with , you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Bachelor's degree in finance, economics, accounting, or a related field. Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Sound knowledge of financial legislation. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office
    $26k-37k yearly est. 13d ago
  • Service Representative

    Uniwyo Federal Credit Union

    Member service representative job in Laramie, WY

    [if gte mso 9]> 800x600 [if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 [if gte mso 9]> [if !mso]> st1\:*{behavior:url(#ieooui) } [if gte mso 10]> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;} StartFragment SERVICE REPRESENTATIVE Position: Service Representative Hiring Range: $15.84 to $16.00 per hour Benefits: Yes FLSA Status: Non-Exempt Employment Status: Full Time Location: Grand EXAMPLES OF DUTIES: Receives, responds to and assists members visiting the credit union. Promotes and sells products and services in person. Establishes, maintains, and closes a variety of financial savings accounts within established boundaries. Issues debit cards and pre-paid cards. Enthusiastically promotes UniWyo products and services. Ensure Credit Union policies and procedures are adhered to. Assist in the development of new business by being familiar with all products and services, including associated rates and parameters. Performs a variety of member transactions. Accepts deposits and loan payments. Assist members with withdrawals, cash advances, transfers, check cashing and check withdrawals. Balances assigned teller drawer on a daily basis. Assists with the security and monitoring of cash, money orders and confidentiality of members' information. Understands member relationship management for the purposes of identifying potential sales opportunities for referral to the sales team. Responsible for the generation of a threshold number of product and service referrals. Responds to member's requests, concerns problems, and complaints regarding their accounts. Communicates and conveys information to members. Identifies member's needs and directs them to appropriate departments. Responds to member's questions in a timely fashion accurately and concisely. Performs a combination of correspondence related functions. Compiles information and routes to appropriate departments. Prepares, updates, and maintains files. Enters data into electronic and/or manual recording systems. As required assists the Branch Manager. Responds to inquires made in writing, by phone and/or in person. Assists with the training of new service representatives. Recommends changes to existing policies and procedures. Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position. Performs other duties as assigned or required. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations. Knowledge of the Credit Union's policies and procedures. Knowledge of the principles of file and records management. Knowledge of the principles of customer service. Skill in assessing and prioritizing multiple tasks, projects and demands. Skill in working within deadlines to complete projects and assignments. Skill in assessing, analyzing, identifying, and recommending solutions to problems. Skill in establishing and maintaining effective working relations with co-workers, other UniWyo employees, representatives from other credit unions, general public and/or others having business with UniWyo. Skill in operating a personal computer utilizing a variety of software and operating systems/applications. MINIMUM QUALIFICATIONS: A high school diploma or GED AND one (1) year of relevant accounting, banking, service or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. ADDITIONAL REQUIREMENTS: Must be proficient in word processing and current spreadsheet software. May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds. May be exposed to potential physical harm and infectious diseases. May be required to work outside the traditional work schedule. May be required to stand for extended periods of the day. HOW TO APPLY: An application is required through the UniWyo CU Human Resources, 2020 Grand Ave. Suite 100, or *************** Interested applicants in need of reasonable accommodations may call Human Resources at ************. Application deadline: 12/9/2025. EOE/ADA employer. Notice of E-Verify ParticipationThis organization participates in E-Verify. The employer will provide the federal government with the form I-9 information to confirm an employee's authorization to work in the U.S. Notice of Participation and the Department of Justice "Right Work" are available here and here . Most communication will be done electronically. Please check email, including spam folders.
    $15.8-16 hourly Auto-Apply 9d ago
  • Hourly Pooled - Parking Services Officer

    Ustelecom 4.1company rating

    Member service representative job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming, we are committed to creating a supportive and enriching workplace. JOB TITLE: Parking Services Officer JOB PAY RATE: $13.75/hour $14.25 after a 4 month probationary period. Position includes frequent pay scale reviews. PLEASE NOTE: This position allows for time off for Thanksgiving, Christmas, New Years and Winter Break. ESSENTIAL DUTIES AND RESPONSIBILITIES: Enforce the University of Wyoming parking regulations on campus Provide quality customer service at all times and remain calm in stressful and sometimes difficult situations Collect and maintain parking meters/kiosks Data entry Immobilize vehicles Operate University of Wyoming owned vehicles Other duties as assigned Transportation Services is very flexible working with student schedules. Weekly hours can range anywhere from 10 - 30 hours. The normal hours of operation are Monday - Friday from 7:00 am - 5:00 pm. Please note that this position requires occasional weekend, night, and early morning work. MINIMUM QUALIFICATIONS: Minimum Education: High School Diploma or equivalent Strong work ethic Attention to detail Ability to work outside in Laramie weather conditions Ability to work in a professional team environment Must be able to work in harsh weather conditions, including Laramie winters Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP. Regular, predictable attendance is required to perform the essential duties of this position DESIRED QUALIFICATIONS: Customer service experience Good driving record REQUIRED MATERIALS: Complete the online application Provide contact information for 2 professional references Complete an availability matrix. You may upload it or email it to *****************. Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email. WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $13.8-14.3 hourly Auto-Apply 31d ago
  • Financial Services Representative

    Adams Bank and Trust 4.0company rating

    Member service representative job in Fort Collins, CO

    Job Description Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative
    $29k-33k yearly est. 12d ago
  • Service Representative

    Uniwyo Federal Credit Union

    Member service representative job in Laramie, WY

    Job Description SERVICE REPRESENTATIVE Service Representative Hiring Range: $15.84 to $16.00 per hour Benefits: Yes FLSA Status: Non-Exempt Employment Status: Full Time EXAMPLES OF DUTIES: Receives, responds to and assists members visiting the credit union. Promotes and sells products and services in person. Establishes, maintains, and closes a variety of financial savings accounts within established boundaries. Issues debit cards and pre-paid cards. Enthusiastically promotes UniWyo products and services. Ensure Credit Union policies and procedures are adhered to. Assist in the development of new business by being familiar with all products and services, including associated rates and parameters. Performs a variety of member transactions. Accepts deposits and loan payments. Assist members with withdrawals, cash advances, transfers, check cashing and check withdrawals. Balances assigned teller drawer on a daily basis. Assists with the security and monitoring of cash, money orders and confidentiality of members' information. Understands member relationship management for the purposes of identifying potential sales opportunities for referral to the sales team. Responsible for the generation of a threshold number of product and service referrals. Responds to member's requests, concerns problems, and complaints regarding their accounts. Communicates and conveys information to members. Identifies member's needs and directs them to appropriate departments. Responds to member's questions in a timely fashion accurately and concisely. Performs a combination of correspondence related functions. Compiles information and routes to appropriate departments. Prepares, updates, and maintains files. Enters data into electronic and/or manual recording systems. As required assists the Branch Manager. Responds to inquires made in writing, by phone and/or in person. Assists with the training of new service representatives. Recommends changes to existing policies and procedures. Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position. Performs other duties as assigned or required. KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS: Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations. Knowledge of the Credit Union's policies and procedures. Knowledge of the principles of file and records management. Knowledge of the principles of customer service. Skill in assessing and prioritizing multiple tasks, projects and demands. Skill in working within deadlines to complete projects and assignments. Skill in assessing, analyzing, identifying, and recommending solutions to problems. Skill in establishing and maintaining effective working relations with co-workers, other UniWyo employees, representatives from other credit unions, general public and/or others having business with UniWyo. Skill in operating a personal computer utilizing a variety of software and operating systems/applications. MINIMUM QUALIFICATIONS: A high school diploma or GED AND one (1) year of relevant accounting, banking, service or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. ADDITIONAL REQUIREMENTS: Must be proficient in word processing and current spreadsheet software. May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds. May be exposed to potential physical harm and infectious diseases. May be required to work outside the traditional work schedule. May be required to stand for extended periods of the day. HOW TO APPLY: An application is required through the UniWyo CU Human Resources, 2020 Grand Ave. Suite 100, or *************** Interested applicants in need of reasonable accommodations may call Human Resources at ************. Application deadline: 12/9/2025. EOE/ADA employer. Notice of E-Verify Participation This organization participates in E-Verify. The employer will provide the federal government with the form I-9 information to confirm an employee's authorization to work in the U.S. Notice of Participation and the Department of Justice "Right Work" are available here and here. Most communication will be done electronically. Please check email, including spam folders.
    $15.8-16 hourly 9d ago

Learn more about member service representative jobs

How much does a member service representative earn in Cheyenne, WY?

The average member service representative in Cheyenne, WY earns between $19,000 and $34,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Cheyenne, WY

$26,000
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