Member Service Representative jobs in Columbia, SC

Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Responsibilities: Responsible for accurate and timely response to complex telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Maintain all departmental productivity, quality and timeliness standards. Initiate corrective actions, process adjustments, or perform other research to resolve inquiries. Evaluate inquiries to identify underlying causes and implement actions to prevent future issues. Coordinate with other departments to resolve problems. Provide feedback to management regarding customer issues. Maintain accurate records concerning issues. Follow through on complaints until resolved or report to management as needed. Maintain knowledge of procedures and policies. Assist with process improvements by recommending improvements in procedures and policies. Assist with the training of new employees and cross training of coworkers. Skills: Required Skills and Abilities: Strong oral and written communication skills. Proficient in spelling, punctuation, and grammar. Strong organizational, analytical, and customer service skills. Ability to handle high stress situations. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Microsoft Office. Education: Required Education Level and Degree Type: High School Diploma or equivalent Experience: 2 Years Customer service or claims processing experience OR Bachelor's Degree in lieu of work experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Title: Customer Service Advocate I Only PRIMARY DUTIES AND RESPONSIBILITIES: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Performs research as needed to resolve inquiries. 65% Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. Accurately documents inquiries. 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with priority inquiries and special projects as required by management. 10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. 5% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. 5% Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments.

+ Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, outside consultants, and vendors. + Provide Japanese cultural training to Otsuka US and affiliates. Also offer expertise in Japanese culture and language to various organizational initiatives. + Liaise with language service vendors to arrange external linguists and oversee successful assignment completion. + Contribute to department operations by monitoring service metrics and generating monthly reports. + Manage user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the most up-to-date language technologies and solutions, and process improvement. **Qualifications** Required + Minimum bachelor's degree + 2+ years of experience in the interpretation/translation industry + Strong capability in different modes of interpretation and translation including simultaneous interpretation, consecutive interpretation, whispering, and sight translation + Fluency in Japanese and English with comprehensive understanding of Japanese and American cultures and their differences + Excellent oral, written, and interpersonal communication skills + Have initiative and proactively strive for superior customer services and outcomes + Ability to build and maintain effective relationships and partnerships with internal customers and global key stakeholders + Ability to handle sensitive or confidential information + Ability to identify and solve problems effectively with creative or innovative solutions + Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes + Ability to manage multiple tasks simultaneously in a fast paced and fast changing environment + Up to 5% domestic travel may be required based upon business needs Preferred + Master's degree in interpretation + Experience in pharmaceutical, biotech, or medical industry + Experience with a global work environment **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $119,130.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job Title: Residential Plumbing Technician Hourly Rate: $20 Schedule: 7:30am to 5pm We are looking for a skilled Service Plumbing Professional to join our dedicated team. This role entails diagnosing and repairing plumbing issues while ensuring high standards of customer service and compliance with safety guidelines, all for a competitive pay rate of $20 per hour. What You'll Do Diagnosing and resolving plumbing issues Repairing or installing plumbing fixtures and systems Conducting routine maintenance on plumbing systems Using specialized tools to clear blockages Ensuring compliance with industry codes and safety regulations What We're Looking For Strong understanding of plumbing systems and fixtures Excellent problem-solving skills Ability to work independently and reliably Strong communication skills for client interactions Physically capable of performing demanding tasks Perks & Benefits of Working with WorkSmart Health benefits Same Day Pay program 401k plan Referral and longevity bonuses Equal Employment Opportunity WorkSmart is an Equal Employment Opportunity Employer. We prohibit discrimination and harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additional Information In order to be considered for employment, applicants must have authorization to work in the United States. Our company maintains a zero-tolerance policy for illegal drug use or possession in the workplace. Pre-employment drug screening may be conducted, and employees may be subject to random testing. #wss4

Job Description Welcome to Independent Insurance Brokers & Assoc here personalized service meets professional excellence. Nestled in the vibrant community of Irmo, South Carolina, we seek an energetic Administrative Assistant to join our dedicated team. In this role, you'll be the cornerstone of our office operations, ensuring smooth daily functionality with your keen attention to detail and excellent organizational skills. Our team thrives on a collaborative atmosphere, and you'll find yourself at the heart of our agency's activities, supporting our staff and delighting our clients with exceptional service. With no remote work, you will enjoy the warmth of direct interpersonal interactions, becoming a vital part of our office community. Embark on your career with us; we can't wait to welcome you to our family-oriented environment! Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Retirement Plan Career Growth Opportunities Responsibilities Office Management: Ensure the smooth operation of the office by organizing and coordinating admin duties and office procedures. Client Interaction: Greet visitors warmly and provide assistance in a professional and friendly manner. Communication: Handle incoming and outgoing communications, including phone calls, emails, and mail, ensuring proper and timely response. Record Keeping: Maintain an organized filing system of confidential client records and office documents. Support: Process policies changes, support account managers, claims filing, answer all billing questions, etc Requirements Experience: Previous experience in the insurance industry is preferred. A South Carolina Property/Casualty Insurance license is required. Organizational Skills: Strong ability to organize, prioritize, and manage tasks efficiently. Communication: Excellent verbal and written communication skills. Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using other office technology. Customer Service: Strong customer service skills to interact with clients in a friendly and professional manner. Attention to Detail: High attention to detail to ensure accuracy in documentation and data entry. Problem-Solving: Ability to solve problems effectively and maintain a proactive attitude.

A successful candidate in this position provides accurate, professional service to members with emphasis toward solution oriented assistance. Assists members by telephone; provides credit union information. Assists members with account research; may promote prime share, share draft, and other accounts and refers member to the appropriate branch to open; completes necessary file maintenance; assists members with payroll and account changes. Maintains an accurate knowledge of and complies with security procedures and internal controls. Performs other duties as may be assigned. Responsibilities Professionally and proactively helps members in achieving their financial objectives with guidance and advice. Helps members anticipate potential problems, offering suggestions and possible solutions. Being oriented towards recognizing members' needs. This ability will be developed in associates over time as they continue to learn more about Palmetto Citizens and financial services. Works with members and co-workers in branches and departments to resolve potential problems to create a positive member solution. Understands member's needs and professionally promotes appropriate credit union products and services. Promotes new prime share, additional savings, share draft, and other accounts and refers members to the appropriate branch to open the accounts. Has strong Palmetto Citizens product knowledge. This ability develops over time as associates learn and apply their knowledge when working with members. Enhances member service usage of Palmetto Citizens products. Always delivers assistance in a safe and secure manner. Knowing the member and the depth of their relationship. Always professional and pleasant in handling member transactions. Receives transfers by phone, or by mail; transacts check withdrawals; provides cashiers checks, and any other service within their authority. Completes all necessary file maintenance documents, and orders checks for members, as appropriate. Qualifications Previous customer service experience required. Bilingual candidates a plus. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Full-time, Part-time Description Jim Hudson Toyota is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind-set. We value our employees and invest in their success. Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We offer: Pay based on experience, plus bonuses! Training Flexible schedule: 7AM-6PM, Mon-Fri; 7AM-4PM, Sat Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Career advancement opportunities A positive and professional work environment Responsibilities - BDC Service Specialist: Respond to Internet and telephone customers' inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales Field incoming phone calls generated from internet and traditional advertising Secure and set sales appointments Execute pro-active marketing campaigns from the company database Direct customers to product information resources, including those available on the Internet Will be on the phone and computer all day Will be responsible for all inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently and responding to inquiries immediately Requirements Qualifications/Requirements - BDC Service Specialist: Automotive experience preferred, but we will train Experience in call centers or customer service is a huge plus! Must be self-motivated and energetic Excellent communication skills Valid in-state driver's license and acceptable driving record Resume must be uploaded for immediate consideration Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources Free uniforms The Member Services Representative 2nd shift is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests during the afternoons and evenings. Characteristics that will make you a perfect match for our Member Services Representative: You: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands-on training. About the Member Services Representative Role: As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Member Services Representative also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Resolve member concerns and escalate to a Manager as needed. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) Qualifications/Requirements: Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. Physical Demands: Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. If you are an energetic, self-motivated individual with a positive attitude (and a great smile), we want you on our team! All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone! We offer: Career advancement opportunities Weekly pay with monthly bonus opportunities Black Card membership, employee perks, rewards, and discounts Paid breaks Paid time off 401(k) & Roth Retirement savings plan (with employer match) Engaging team-building competitions, sales contests, and social events

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! **We are adding to our Field Services Technician team** and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. **Why Join Our Technician Team?** + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Opportunity for overtime to earn time and a half + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We&aposll ship everything to you directly! **Why Join Vivint?** + Full-time employment & Full benefit package including medical, dental, vision, life, and 401(k) + 10 PTO days and paid holidays + Career development and leadership opportunities + Employee pricing on smart home products + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity **A Day In the Life:** As part of our Field Services Technician team, you'll provide expert-level installation and Servicess of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging Services and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **Who we're looking for:** Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and provide comprehensive training and support. So whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer Services skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

A successful candidate in this position provides accurate, professional service to members with emphasis toward solution oriented assistance. Assists members by telephone; provides credit union information. Assists members with account research; may promote prime share, share draft, and other accounts and refers member to the appropriate branch to open; completes necessary file maintenance; assists members with payroll and account changes. Maintains an accurate knowledge of and complies with security procedures and internal controls. Performs other duties as may be assigned. Responsibilities Professionally and proactively helps members in achieving their financial objectives with guidance and advice. Helps members anticipate potential problems, offering suggestions and possible solutions. Being oriented towards recognizing members' needs. This ability will be developed in associates over time as they continue to learn more about Palmetto Citizens and financial services. Works with members and co-workers in branches and departments to resolve potential problems to create a positive member solution. Understands member's needs and professionally promotes appropriate credit union products and services. Promotes new prime share, additional savings, share draft, and other accounts and refers members to the appropriate branch to open the accounts. Has strong Palmetto Citizens product knowledge. This ability develops over time as associates learn and apply their knowledge when working with members. Enhances member service usage of Palmetto Citizens products. Always delivers assistance in a safe and secure manner. Knowing the member and the depth of their relationship. Always professional and pleasant in handling member transactions. Receives transfers by phone, or by mail; transacts check withdrawals; provides cashiers checks, and any other service within their authority. Completes all necessary file maintenance documents, and orders checks for members, as appropriate. Qualifications Previous customer service experience required. Bilingual candidates a plus. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Job Details LEXINGTON OFFICE - LEXINGTON, SC Full Time High School None Day Admin - ClericalDescription JOB SUMMARY: This position is responsible for multiple billing tasks that assists in maintaining an efficient revenue cycle flow. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: Review accounts with credits for patients with an appointment the next business day. Alert patient account, as necessary. Review accounts with balances for patients with an appointment the next business day. Alert patient account, as necessary. Complete weekly transfers. Reviews and processes daily refunds. Accurately enters required data into PFS Tracking Spreadsheet. Maintains bad debt process. Prints and mails budget letters, maintains budget plans tracking. Participates in weekly group special projects. Participates in answering patient phone call rotation. Explains charges and/or balances. Obtains and processes patient payments. Sends patient requested information. Collects DMV payments and emails appropriate physician. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice. Qualifications EDUCATION AND EXPERIENCE: High school diploma or equivalent and 1 to 2 years' experience required. KNOWLEDGE, Skills, and Abilities: Proficient in Microsoft Office applications Knowledge basic accounting principles Strong attention to detail with a dedication to accuracy Excellent verbal and written communication skills Excellent customer service skills Familiarity with accounts receivable functions Ability to work independently and as part of a team. Knowledge of NextGen preferred. WORKING CONDITIONS AND PHYSICAL EFFORT: Full-time position with a work schedule of Monday through Friday 8:00am to 5:00pm. Position operates in a professional office environment requiring minimal physical activity. Building meets required ADA standards and we will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Physical demands include but are not limited to: The ability to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 25 pounds. Must be able to utilize office equipment such as desktop/laptop computers, copiers, printers, scanners, telephones, and calculators.

World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Responsibilities: 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. •15% Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. •10% Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. •10% Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. •5% Assist with the training of new employees and cross training of coworkers. Experience: 1 Year Customer service or claims processing experience Skills: Strong oral and written communication skills. Proficient in spelling, punctuation, and grammar. Strong organizational, analytical, and customer service skills. Ability to handle high stress situations. Basic business math proficiency. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Other Tools: Microsoft Office. Preferred Skills and Abilities: Ability to persuade, negotiate or influence. Preferred Software and Other Tools: Knowledge of database software. Work Environment: Typical office environment. Education: Required Education: High School About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Residential Plumbing Technician Hourly Rate: $20 Schedule: 7:30am to 5pm We are looking for a skilled Service Plumbing Professional to join our dedicated team. This role entails diagnosing and repairing plumbing issues while ensuring high standards of customer service and compliance with safety guidelines, all for a competitive pay rate of $20 per hour. What You'll Do Diagnosing and resolving plumbing issues Repairing or installing plumbing fixtures and systems Conducting routine maintenance on plumbing systems Using specialized tools to clear blockages Ensuring compliance with industry codes and safety regulations What We're Looking For Strong understanding of plumbing systems and fixtures Excellent problem-solving skills Ability to work independently and reliably Strong communication skills for client interactions Physically capable of performing demanding tasks Perks & Benefits of Working with WorkSmart Health benefits Same Day Pay program 401k plan Referral and longevity bonuses Equal Employment Opportunity WorkSmart is an Equal Employment Opportunity Employer. We prohibit discrimination and harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additional Information In order to be considered for employment, applicants must have authorization to work in the United States. Our company maintains a zero-tolerance policy for illegal drug use or possession in the workplace. Pre-employment drug screening may be conducted, and employees may be subject to random testing. #wss4

Job DescriptionDescription: Jim Hudson Toyota is hiring for Business Development Service Specialists. We are looking for motivated and goal-driven candidates who will make an immediate impact and help us to continue to grow. We strive to be the best and are looking for someone with the same mind-set. We value our employees and invest in their success. Jim Hudson Automotive Group has been family owned and operated, and serving Columbia, since 1980. Mr. Hudson's top priority is, and will always be, customer satisfaction!! Customer satisfaction is the "goal" of every department at the dealership. If you feel you can add value to our dealership and have great customer service skills, apply today! We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community. We offer: Pay based on experience, plus bonuses! Training Flexible schedule: 7AM-6PM, Mon-Fri; 7AM-4PM, Sat Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Career advancement opportunities A positive and professional work environment Responsibilities - BDC Service Specialist: Respond to Internet and telephone customers’ inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales Field incoming phone calls generated from internet and traditional advertising Secure and set sales appointments Execute pro-active marketing campaigns from the company database Direct customers to product information resources, including those available on the Internet Will be on the phone and computer all day Will be responsible for all inbound phone calls and high volume of e-mail correspondence, checking e-mail frequently and responding to inquiries immediately Requirements: Qualifications/Requirements - BDC Service Specialist: Automotive experience preferred, but we will train Experience in call centers or customer service is a huge plus! Must be self-motivated and energetic Excellent communication skills Valid in-state driver's license and acceptable driving record Resume must be uploaded for immediate consideration Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing to include background checks, MVR, and drug screen We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement Paid time off Training & development Wellness resources The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative: You: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. Pride yourself on your work while being punctual, reliable, and dependable. Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. Act with integrity and show respect to everyone around you. Exhibit strong communication skills and have an ability to listen and empathize. Inspire and motivate others to achieve their goals. Are a quick study with the ability to apply what you have learned during online and hands-on training. About the Member Services Representative Role: As a Member Services Representative, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional Judgement Free member experience! Daily responsibilities for the Member Services Representative also include: Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Resolve member concerns and escalate to a Manager as needed. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) Qualifications/Requirements: Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. Physical Demands: Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. If you are an energetic, self-motivated individual with a positive attitude (and a great smile), we want you on our team! All of our Team Members at Planet Fitness share a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone! We offer: Career advancement opportunities Weekly pay with monthly bonus opportunities Black Card membership, employee perks, rewards, and discounts Paid breaks Paid time off 401(k) & Roth Retirement savings plan (with employer match) Engaging team-building competitions, sales contests, and social events

The Financial Service Representative, Online Functions is primarily responsible for member correspondence received through Online Banking, including, but not limited to, card and account inquiries, card disputes, travel notices, Overdraft Privilege opt-in requests, and stop payments. Additionally, this role serves as a back-up for all things (ODP) Overdraft Privilege. The associate ensures that all tasks are performed with accuracy, attention to detail, and in compliance with regulatory standards. Responsibilities Member Assistance & Support: Provide timely, efficient, and courteous service to members and branch associates while maintaining a high standard of professionalism. Conduct any necessary research to resolve member issues effectively, ensuring high satisfaction and trust. Dispute Management: Assist in the submission of incoming member disputes in a timely manner; ensuring credit union compliance with industry standards. Compliance & Regulatory Awareness: Maintain a strong understanding of the Electronic Funds Transfer Act (Regulation E), Visa requirements for Consumer Liability for Unauthorized Transactions, and Error Resolution processes. Regularly review and stay up-to-date on regulations, ensuring the department's processes comply with legal standards. Overdraft Privilege Program: Maintain a high-level working knowledge of all responsibilities to effectively work the tasks associated with ODP to enable completing all functions in a back-up capacity. Procedure Review & Improvement: Actively contribute to improving the efficiency of desk duties, ensuring that all department processes align with best practices to meet current and future needs. Communication & Coordination: Maintain regular communication with members and other departments through telephone, email and any other correspondence tools provided by the credit union; responding promptly to inquiries and resolving issues related to departmental responsibilities. Ensure clear, concise, and accurate information is provided in all correspondence. Cross-Functional Knowledge & Responsiveness: Maintain a working knowledge of all relevant functions within the Financial Operations Department, including Fair Debt Collection Practices, credit union policies, and procedures, while responding to incoming phone calls in a knowledgeable and helpful manner. General Departmental Support: Perform any other tasks or projects assigned by management, ensuring all duties are completed accurately, within specified deadlines, and in alignment with the organization's strategic objectives. Qualifications A high school diploma or equivalent is required. Additional certifications or training in banking, finance, or related fields are preferred. 2+ years of experience in a credit union or retail banking environment, with a focus on dispute resolution, fraud detection, or similar financial services is preferred. Ability to independently conduct research on accounts, transactions, or inquiries, and provide clear summaries and actionable recommendations. Excellent verbal and written communication skills are essential to effectively interact with members and fellow associates. Ability to explain complex account related information in a clear concise, and professional manner. Detail-oriented and highly organized with the ability to manage multiple tasks simultaneously. Must be able to prioritize effectively and meet deadlines without compromising accuracy. Proficient in Microsoft Excel, Word, and other office software. Experience with fraud detection software and online banking tools is a plus. Willingness to participate in ongoing product, process, and policy training to stay current with industry changes. Ability to adapt to new tools and methods as the financial landscape evolves. Ability to perform in a fast-paced environment, maintaining accuracy and professionalism while meeting individual and department deadlines. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The Financial Service Representative, Online Functions is primarily responsible for member correspondence received through Online Banking, including, but not limited to, card and account inquiries, card disputes, travel notices, Overdraft Privilege opt-in requests, and stop payments. Additionally, this role serves as a back-up for all things (ODP) Overdraft Privilege. The associate ensures that all tasks are performed with accuracy, attention to detail, and in compliance with regulatory standards. Responsibilities Member Assistance & Support: Provide timely, efficient, and courteous service to members and branch associates while maintaining a high standard of professionalism. Conduct any necessary research to resolve member issues effectively, ensuring high satisfaction and trust. Dispute Management: Assist in the submission of incoming member disputes in a timely manner; ensuring credit union compliance with industry standards. Compliance & Regulatory Awareness: Maintain a strong understanding of the Electronic Funds Transfer Act (Regulation E), Visa requirements for Consumer Liability for Unauthorized Transactions, and Error Resolution processes. Regularly review and stay up-to-date on regulations, ensuring the department's processes comply with legal standards. Overdraft Privilege Program: Maintain a high-level working knowledge of all responsibilities to effectively work the tasks associated with ODP to enable completing all functions in a back-up capacity. Procedure Review & Improvement: Actively contribute to improving the efficiency of desk duties, ensuring that all department processes align with best practices to meet current and future needs. Communication & Coordination: Maintain regular communication with members and other departments through telephone, email and any other correspondence tools provided by the credit union; responding promptly to inquiries and resolving issues related to departmental responsibilities. Ensure clear, concise, and accurate information is provided in all correspondence. Cross-Functional Knowledge & Responsiveness: Maintain a working knowledge of all relevant functions within the Financial Operations Department, including Fair Debt Collection Practices, credit union policies, and procedures, while responding to incoming phone calls in a knowledgeable and helpful manner. General Departmental Support: Perform any other tasks or projects assigned by management, ensuring all duties are completed accurately, within specified deadlines, and in alignment with the organization's strategic objectives. Qualifications A high school diploma or equivalent is required. Additional certifications or training in banking, finance, or related fields are preferred. 2+ years of experience in a credit union or retail banking environment, with a focus on dispute resolution, fraud detection, or similar financial services is preferred. Ability to independently conduct research on accounts, transactions, or inquiries, and provide clear summaries and actionable recommendations. Excellent verbal and written communication skills are essential to effectively interact with members and fellow associates. Ability to explain complex account related information in a clear concise, and professional manner. Detail-oriented and highly organized with the ability to manage multiple tasks simultaneously. Must be able to prioritize effectively and meet deadlines without compromising accuracy. Proficient in Microsoft Excel, Word, and other office software. Experience with fraud detection software and online banking tools is a plus. Willingness to participate in ongoing product, process, and policy training to stay current with industry changes. Ability to adapt to new tools and methods as the financial landscape evolves. Ability to perform in a fast-paced environment, maintaining accuracy and professionalism while meeting individual and department deadlines. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Training - 6-8 weeks. Monday-Sunday, 8am-8pm (schedules will be assigned at the completion training). Weekends are required from October 1 - March 31. They try to rotate weekends so that it is not every weekend. Expect to work at least two out of four weekends. Overtime - October 1 - March 31 OT is expected during high volume weeks, but the weeks are typically 40hrs a week outside of those weeks. Dress code is business casual - no exceptions. This is a call center/customer service with a heavy call volume Responsibilities: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management. Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of coworkers Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience. Skills: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently. Required Software and Tools: Basic computer operating skills. Standard office equipment. Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software. Education: High School Diploma or equivalent About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.