Retirement Service Agent
Member service representative job in Denver, CO
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Commercial Services Specialist
Member service representative job in Boulder, CO
LHH is looking for an energetic team member to support the commercial services department of a rapidly growing solar manufacturing company at their local office in Boulder, CO. This position will sit on the Commercial Services team, where you will be responsible for reviewing, summarizing, and responding to requests for information and pricing daily. The role will require daily customer engagement, as well as coordination between engineering, project management, logistics, outside sales, and operations teams. The ideal candidate will be proactive, a strong communicator, have strong attention to detail, and be passionate about providing outstanding customer support to a variety of clients. Prior experience in project sales development, commercial bidding, or solar experience, will all be a plus.
If you are looking for an exciting opportunity to challenge yourself as you support a remarkable team and company, apply today!
Location: HYBRID role in Boulder. Onsite 2-3 days per week after training.
Work Type: Contract-to-hire
Compensation: $25-$31/hr, depending on relevant experience
Responsibilities:
Responsible for reviewing RFI/RFPs and responding to clients
Connecting with clients (via phone and email) as needed to ensure accuracy and proper understanding of requests
Communicating summarized RFI/RFP information to various departments for review and providing a complete response package to clients
Entering and updating project information in the CRM
Providing design and installation assistance by generating detailed layouts and pricing proposals
Reviewing submitted project requests - analyzing them and providing feedback
Leading conference calls with installers, clients, outside sales, and other departments as needed
Assisting in developing and improving sales and operational processes
Communicating product feedback to support continuous improvement goals
Qualifications:
Associate or Bachelor's degree, preferred
At least five years of experience in a customer-facing environment
Demonstrable experience with organizing information and meeting deadlines
Strong MS Office skills, and Salesforce experience
Strong professional written and verbal communication skills
Extremely well organized with strong attention to detail
Ability to problem-solve and resolve customer issues with proactive communication
Curiosity to understand customer needs
A strong team player with a desire to win and grow business
Solar sales, design experience, or commercial bidding experience, all a plus
Benefit offerings during contract period include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Customer Service Representative
Member service representative job in Broomfield, CO
About the Role
Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customer support in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information.
Schedule
Regular Shift:
Mon-Thu: 11:00 AM - 8:00 PM
Fri: 9:00 AM - 6:00 PM
Rotating Saturday once every 4 weeks
Training Schedule (First 2 Weeks):
Mon-Fri: 8:00 AM - 5:00 PM
What We're Looking For
An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm.
Key Qualifications
Basic computer skills and ability to move between multiple systems
Strong listening and clear communication abilities
Ability to compute basic math calculations
Capable of handling escalated or difficult calls professionally
Resourceful, competitive, and goal-driven mindset
Strong work ethic, punctuality, and consistent attendance
Ability to stay organized while processing payments and documenting interactions
Stress tolerance and ability to maintain a professional demeanor
Ability to multitask effectively in a structured environment
Team-oriented and dependable
Customer Support Specialist
Member service representative job in Denver, CO
Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians.
We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations.
This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels.
Responsibilities
Essential job functions include, but are not limited to:
Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management).
Investigate and troubleshoot more complex product issues, escalating critical matters appropriately.
Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform.
Educate customers on system functionality and guide them toward effective use and self-service resources.
Provide follow-up with customers to ensure full resolution and satisfaction.
Create and update customer-facing knowledge base articles and internal troubleshooting documentation.
Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution.
Act as a subject matter resource for junior support team members when needed.
Contribute feedback on support processes and tools to enable continuous improvement.
Maintain up-to-date product knowledge and participate in training to deepen expertise.
Education / Qualification
Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred.
Experience
3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry.
Demonstrated ability to manage complex customer cases from intake through resolution.
Experience using support platforms such as Zendesk.
Exposure to healthcare workflows and/or EMR/EHR software highly desirable.
Technical Competencies
Strong troubleshooting and problem-solving capabilities.
Familiarity with ticketing and case management systems (Zendesk preferred).
Ability to document and report software bugs clearly, including steps to reproduce.
Understanding of software applications in a healthcare or clinical environment.
Behavioral Competencies
Strong organizational and time management skills.
Excellent written and verbal communication, with a customer-centric approach.
Logical, methodical thinker with disciplined attention to detail.
Able to work independently and collaboratively within a team.
Adaptable and resilient in a fast-paced, evolving environment.
Some off-hours work may be required for deployments and emergency support.
We are headquartered in Denver, Colorado, and this role will be based onsite in Denver.
If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!
Customer Support Specialist
Member service representative job in Denver, CO
Customer Support & Onboarding Specialist (Spanish Preferred)
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred.
Key Responsibilities
Customer Support & Retention
Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly
Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls
Provide collections support to help customers pay their bills and ensure program understanding
Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed
Apply retention tools within guardrails to exceed customer expectations
Enrollment Validation & Onboarding
Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines
Maintain accurate records and customer notes in our systems
Spanish Support & Compliance
Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement
Tools, Quality, and Collaboration
Use Intercom to manage workload efficiently; contribute to saved replies and help center articles
Partner with the Customer Experience Lead/Manager on automation and workflow improvements
Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes
Core Proficiencies
Thrive in environments that are growing and changing and bring order to complex customer questions
Energized by helping thousands of customers adopt clean energy and see tangible savings
Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly
A problem solver at heart who works across teams, documents clearly, and follows through
Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods
Qualifications
2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus)
Strong phone presence and clear, concise writing
Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus
Ability to work Mountain Time hours with occasional late day coverage blocks
Bilingual English/Spanish strongly preferred
Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
Guest Services Specialist
Member service representative job in Denver, CO
Staffing Now,
a division of SNI Companies
, is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services.
Job Description:
Responsible for guest intake duties and documentation of daily reports
Answer and directing incoming calls
Ensures common areas are stocked and neatly organized
Updates and completes daily reports regarding guests
Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other)
Requirements:
Associates Degree in a related area or the equivalent
2+ years of direct human service experience (paid or volunteer)
Customer/Client facing experience
Industrial Automation Solutions & Services Specialist
Member service representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for an Industrial Automation Solutions & Services Specialist to join our Rexel USA team in Denver, CO!
Industrial Automation Solutions & Services Specialist or Senior level:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities.
Summary:
The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.
What You'll Do:
* Meet or exceed sales goals of assigned technology offer
* Develop sales strategies, promotions, programs, and plans for sales growth
* Develop annual performance goals, objectives, and sales action plans
* Prepare periodic sales funnel, weekly sales reports, etc.
* Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
* Establish relationships with sales and customers to better understand sales potential
* Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
* Work with sales to establish joint strategies and activities
* Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
* Create and present technical and commercial training for internal and external customers
* Describe or demonstrate product to customers
* Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
* Acquire, use, and continuously develop personal technical knowledge
* Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
* Work with prospective customers to move projects through the sales cycle to conclusion
* Properly prepare for sales calls, customers events, etc.
* Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
* Actively participate in appropriate industry groups
* Mentor, train, and coach other Automation specialists. May act as a Team Lead
* Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
* 5+ years of equivalent experience
* Electrical distribution industry or related experience required
* Valid Driver's License
* High School or GED - Required
* 4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
* Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
* Ability to write reports, business correspondence, and procedure manuals
* Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
* Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
* Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
* Ability to mentor, train, and coach peers
Additional Information
Physical Demands:
* Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
* Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
* Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
* Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
* Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
* Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
* Up to 10 pounds - Occasionally - up to 20%
* Up to 25 pounds - None
* Up to 50 pounds - None
Working Environment:
* Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50%
* Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
* Handles or works with potentially dangerous equipment - None
* Travels to offsite locations - Frequently - 21% to 50%
Disclaimer:
"Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law."
For the state of Colorado only, the pay is $77,246.37 to $115,869.56, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Product Specialist Plan
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* Life Insurance
* Short-Term and Long-Term Disability Insurance
* 401K with Employer Match
* Paid vacation and sick time
* Paid company holidays plus flexible personal days per year
* Tuition Reimbursement
* Health & Wellness Programs
* Flexible Spending Accounts
* HSA Accounts
* Commuter Transit Benefits
* Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
* Employee Discount Programs
* Professional Training & Development Programs
* Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Juvenile Services Professional Hourly/On-Call
Member service representative job in Boulder, CO
Boulder County Community Services Department is seeking to hire 2 (two) Juvenile Services Professionals Hourly/On-Call.The Boulder Juvenile Assessment Center (JAC), a 24/7 facility, is the County's short-term detention and assessment center housing male and female detainees under the age of 18. This is a great opportunity to work directly with at-risk youth and to learn about the Juvenile Justice System in Boulder County including community partners such as law enforcement, probation department, social services, etc. and the juvenile court. The JAC embraces a strength-based and harm reduction practice to juvenile detention. The ideal candidate will enjoy working in a progressive detention setting and have experience or studies in corrections, social work, residential treatment, child advocacy, education, or working with underserved populations. The ideal candidate is also someone who can work in a team-oriented, fast paced, and trauma-informed environment.
These arehourly, non-benefitedpositions that will work 8-32 hoursper week in a varied/flexible schedule. As these are hourly positions, no set hours are guaranteed to applicants. Weekly minimum time commitment of one 8-hour shift with maximum time commitment up to five shifts a week depending on the needs of the facility and the availability of the applicant. These positions are intended to offer shift coverage and support for full-time employees. Applicants must be available and willing to work evenings, overnights, weekends and holidays.These positions will work out of1777 6th Street,Boulder, Colorado. Under Fair Labor Standards Act (FLSA) guidelines, these positions are non-exempt(eligible for overtime).
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range: $25 - $28Hourly
Tentative Hiring Timeline:
* Phone Screening: Week of December 15th
* First Round Interviews: December 17th
* Reference Check: Week of December 15th
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
Examples of Duties
* Provide a safe and secure facility
* Attend court and act as representative of facility
* Complete detailed individual and family assessments and submit detailed reports to the court
* Conduct court appointed bond commissioner functions
* Conduct intakes
* Provide verbal and physical crisis intervention/de-escalation
* Conduct secure transports
* Oversee and provide structure programming for youth in custody
* Conduct perimeter/security checks
* Administer medications
* Assist in maintaining interagency/community relationships
* Performs related work, as required
* May be reassigned during emergency situations
Required Qualifications
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications andwill not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of:
A high school diploma or equivalentand
1 (one) year of experience, either paid or volunteered, working directly with youth or an underserved population OR
1 (one) year of college coursework pursuant to a degree in psychology, sociology, social work, human services, law, criminology or a closely related field
DRIVER'S LICENSE:
* Applicants must have a valid driver's license and a clean driving record
* For more information regarding a clean driving record, please clickhere.
BACKGROUND CHECK& FINGERPRINTING:
* A job offer is contingent on passing a background investigation with fingerprinting; a CBI/FBI background check, and a Child Welfare/Trails check of the Child Abuse Registry
SPECIAL REQUIREMENTS:
* Applicants must be able to obtain Crisis Prevention and CPR/First Aid certifications within one year of hire and annually thereafter. *Training will be provided and paid for by the County
Supplemental Information
PREFERRED QUALIFICATIONS:
* Bilingual in English and Spanish
* Additional compensation will be provided based on the use of bilingual skills.
* One year of experience, either paid or volunteered, working directly with youth
* Twoyears of college coursework in psychology, sociology, social work, human services, law, criminology or a closely related field
KNOWLEDGE, SKILLS, & ABILITIES:
* Action-Oriented: Enjoys working hard; is action-oriented and full of energy for the things they see as challenging; not fearful of having to act with a minimum of planning
* Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgements and acting
* Compassion: Genuinely cares about people; is available and ready to help; is sympathetic to the plight of others maybe not as fortunate; demonstrates real empathy with the joys and pains of others
* Cross Cultural Sensitivity: Understands and can empathize with differences in people and cultures; is not judgmental about differences; respects differences; respects different value sets; handles and is comfortable with diversity
* Communication: Is able to communicate clearly and succinctly in a variety of settings and styles; can get messages across and have the desire effect
* Positive Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent their own interest and yet be fair to other groups; can solve problems with peers with minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employeeson the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
Customer Support Representative
Member service representative job in Broomfield, CO
About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth.
Position Duties and Responsibilities
Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels.
Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates.
Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request.
Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs.
Reproduce customer issues in a development environment to resolve basic troubleshooting issues.
Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products.
Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties.
Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause.
Consistently maintain excellent customer satisfaction ratings.
Provide prompt and accurate feedback to requesters.
Ensure the support SLA is met on all assigned Support cases.
Prioritize and manage several open issues at one time.
Create and/or maintain internal training documentation.
Participate in holiday on-call rotation as required.
Required Experience, Skills, and Education
Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity.
2 years experience in a technical role.
Experienced in providing SaaS support.
Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs.
Proven ability to work in a fast-paced, iterative department with rapidly changing conditions.
Write and speak to customers in a clear, concise manner appropriate for the audience.
Ability to learn quickly, both about businesses and technologies.
Preferred Experience, Skills, and Education
One year of experience in answering support cases (i.e., Salesforce or Zendesk).
Experience working in a customer service environment and/or email deliverability.
Salesforce administration experience.
Hands-on experience with Validity products.
Salary range $45,000 - $50,000 plus benefits, bonus opportunities and stock options. Final salary may vary depending on skills, location, and/or experience.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
_____________________________________________________________________________
Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Auto-ApplyProfessional Services Veterinarian
Member service representative job in Fort Collins, CO
Are you passionate about advancing bovine genetics and reproductive success? Do you thrive in a hands-on, fast-paced environment where your expertise directly contributes to client success? Trans Ova Genetics is seeking a skilled and motivated Professional Services Veterinarian to support and multiply the success of our clients' breeding programs through exceptional advanced reproductive technologies.
In this role, you will represent Trans Ova Genetics on-farm by delivering advanced reproductive services such as embryo transfer (ET), ovum pickup (OPU), and ultrasonography. As a key member of our team, you will work closely with clients and collaborate across departments within Trans Ova to support the ongoing growth and success of our clients' genetic goals.
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production and would require time dedicated to our training facility in Sioux Center, IA, which is critical to the success of this role.
This position requires regular travel across eastern Colorado, with potential of increased travel across the state in the future. This candidate would be a member of our Plains Region team and may be asked to provide relief coverage to surrounding states. Our ideal candidate would be located in northeast Colorado or willing to relocate; however, we welcome those in southeast Wyoming, southwest Nebraska, and northwest Kansas to apply.
Key Responsibilities:
* Perform bovine embryo flushing and transfer procedures in on-farm settings.
* Conduct ultrasound-guided transvaginal ovum pickup (OPU) procedures for in vitro fertilization (IVF) embryo production.
* Design, implement, and review superovulation and synchronization protocols for both donor and recipient cows.
* Use ultrasonography to:
* Determine pregnancy status in recipient cows.
* Evaluate fetal gender in ET and IVF pregnancies.
* Assess fetal number and viability in cows implanted with cloned or research embryos.
* Perform rectal palpations to evaluate the reproductive condition of incoming or backgrounded recipient cows.
* Ensure rigorous biosecurity compliance and help develop strategies to minimize disease transmission across all environments.
* Build strong relationship by providing excellent communication to our clients to ensure trust, transparency, and alignment.
* Provide regulatory oversight and compliance.
Other Skills and Valued Experience:
* Deep passion for bovine reproduction and a drive for continuous improvement in reproductive technologies.
* Demonstrated hands-on experience in bovine embryo transfer, IVF procedures, and reproductive evaluation strongly preferred.
* High level of professionalism with excellent verbal and written communication skills.
* Must possess strong physical stamina and the ability to perform repeated manipulations of the bovine reproductive tract.
* Excellent hand-eye coordination, manual dexterity, and tactile sensitivity required for delicate procedures.
Professional Services Veterinarian Education & Certification Requirements:
* Doctor of Veterinary Medicine (DVM) degree or equivalent from a US accredited institution.
* Full current accreditation with the USDA - APHIS.
* Licensure to practice veterinary medicine in applicable states, or the ability to obtain licensure in a timely manner.
* Certification with the American Embryo Transfer Association (AETA), or the ability and willingness to obtain certification.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
Auto-ApplyMember Service Representative - Broomfield, CO
Member service representative job in Broomfield, CO
Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.
Job Description
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and regularly meeting monthly sales standard goals. Additionally responsible for understanding and complying with credit union policies and procedures, as well as financial regulations including BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
The Member Service Representative must excel in service, quality communication, product knowledge, sales, and accuracy while meeting all service, performance, and safety standards.
Essential Functions
Providing quality member service through accurate and professional face-to-face member interactions including basic monetary transactions, new member account creation, and account maintenance, with a focus on member retention and acquisition.
Accountable for discovering and meeting member needs by regularly achieving monthly sales standards through product offering in all areas including, but not limited to deposit and lending products, credit and debit cards, investments, and business banking.
Responsible for meeting job training requirements and complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Qualifications
Minimum Formal Qualifications for this Position
High School Diploma/G.E.D. or Equivalent.
REQUIRED:
6+ months Customer Service experience in Financial Services or Retail Delivery.
PREFERRED:
6+ months Sales experience.
Technical or Specialized Knowledge/Skills:
Enthusiastic attitude regarding helping our community.
Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.
Strong attention to detail and accuracy of all transactions is of critical importance.
Professional and courteous communication skills are of critical importance.
Proficient in basic math (addition, subtraction, multiplication, and division).
Comfortable handling physical money with a high level of accuracy with members directly.
Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.
Able to use 10-Key by touch is preferred.
Certifications Required:
None
Environmental, Physical and Psychological Requirements
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Lifting - Rarely (40 Lbs)
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Occasionally
Handling - Occasionally
Grasping - Occasionally
Feeling - Occasionally
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Occasionally
Noises louder than normal speaking volume - Occasionally
Temperature Changes - Rarely
Atmospheric Conditions - Rarely
Additional Information
The pay range for this position is: $19.95 to $ 21.72 per Hour (S10)
Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.
This position is eligible for a monthly incentive plan.
Benefits Summary Sheet
At Ent Credit Union, we offer a comprehensive benefits package, including:
Health Benefits:
Affordable insurance, 24/7 doctor access, and a nationwide provider network.
401(k):
3% automatic contribution after three months, plus up to 6% matching.
Paid Time Off:
During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
Volunteer Time Off:
Paid time off to give back to the community.
Education Support:
Up to $10,000 annually for higher education and assistance for certifications.
Exclusive Discounts:
Significant savings on home, car, and personal loans.
For more information about our outstanding benefits please visit our careers page at ********************
We anticipate this position to close on 12/14/2025 . Please submit your application at your earliest convenience to be considered.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Animal Services Officer
Member service representative job in Broomfield, CO
Calling all animal lovers! Are you passionate about animal well-being and ensuring responsible pet ownership? The Broomfield Police Department's Animal Services Unit is seeking dedicated individuals to join our team! As an Animal Services Officer, you'll enforce local ordinances and support police personnel while working with various departments, organizations, and the public to ensure the safety of animals in Broomfield, Colorado. Your role will be crucial in creating a safe and compassionate community through innovative and integrated services.
The Highlights
* Safety First: We provide all the necessary safety gear to ensure you can perform your duties confidently and securely.
* Supportive Team Environment: Enjoy working in a team environment that values good working relationships and collaboration.
* Secure Parking: Gated parking facilities for your convenience and peace of mind while on duty.
* Community Engagement: Be at the forefront of community engagement, working directly with residents to promote the Unit's goals regarding animal safety and responsible pet ownership.
* Interesting Work: Experience a variety of tasks that are engaging and rewarding.
CCOB Mission Statement
As dedicated stewards of Broomfield, our community-focused team delivers meaningful and impactful services and support.
Equity Statement
The City and County of Broomfield is committed to facilitating an equitable community and workplace. Through coordinated strategic efforts and departmental alignment, CCOB advocates for making services accessible to all, especially those that have been historically excluded and under-resourced, including but not limited to Black, Indigenous and Persons of Color, Women, those who are Differently-Abled and members of LGBTQIA+ communities.
Why Broomfield?
Salary Range: $29.21-$38.86/hour
Starting pay is determined based on years of relevant experience, with applicants with little to no experience in animal services/animal handling roles being eligible for the starting amount listed above.
Lateral Applicants - Broomfield Police Department is eager to be a part of your career in public safety! BPD will pay year-for-year for your experience in animal services roles according to our Step Plan (that's right, our Step Plan is not just for Officers!).
Free Recreation Center Pass (Gym & Pool)
112 hours paid vacation + 80 hours paid sick leave + 12 paid holidays
Excellent and affordable medical, dental, & vision insurance, with wellness discounts on insurance premiums available.
6% employer retirement match
Selection Process
Our selection process includes the following steps: application review, virtual one-sided interview, phone screen, in-person panel interview, psychological suitability evaluation, background investigation, and post-offer physical and psychological fitness-for-duty evaluations.
* Patrol streets in marked vehicles, investigate animal-related incidents, and handle animals humanely, including transport and impoundment.
* Enforce municipal animal ordinances, issue summons, and educate the public on laws, ordinances, and animal care of both common and exotic pets as well as livestock.
* Assess and manage the health of wildlife and domestic animals, providing necessary care and handling emergencies.
* Using knowledge of municipal, state, and federal laws, conduct thorough investigations into animal-related misdemeanors and felonies. Gather evidence, including interviewing witnesses, taking photographs, and testifying in court.
* Teach classes, host community events, and improve relations through education on pet care, vaccinations, and spay/neuter programs.
* Use specialized equipment to catch and contain animals, ensuring public and personal safety from dangerous animals.
* Inspect animal-related facilities for code compliance and ensure safety in handling animals, including sick, injured, and aggressive ones.
* Complete detailed reports, data entry, and write affidavits, while maintaining accurate records of incidents and investigations.
* Respond to public requests, mediate issues, and manage multiple communication channels to resolve problems.
* Work with Broomfield Public Health on zoonotic disease incidents, ensuring proper testing, humane euthanasia when necessary, and handling of animal carcasses.
Education
* High School Diploma/GED required.
* Associate's Degree (or 60 semester hours) from an accredited college or university is preferred.
Experience
* At least 2 years of experience in a municipal or county government to include dealing with the public in a compliance-type environment involving animal control techniques, report writing, issuing summons, community relations, and/or court proceedings is preferred, but not required.
* Candidates with previous experience in roles requiring animal handling (veterinary technicians, rescue shelter/humane society employees, zookeepers, ranch hands, etc.) are strongly encouraged to apply.
Necessary Special Requirements (in addition to above requirements)
Must be at least 18 years of age. Must possess and maintain a valid Colorado Driver's License and safe driving record for continued employment. New hires must, as a condition of employment, pass the following pre-offer and post-offer hiring processes: in-person and/or virtual interviews, reference checks, and background checks, which may include a local police, DMV, and sex-offender registry check, polygraph or CVSA, pre- and post-offer psychological evaluations, drug screen, and fingerprint checks through the CBI and/or FBI.
* The employee is required to wear body armor while performing the duties of this job.
* Work in indoor and outdoor environments, including conditions of extreme heat and cold.
* Duties may include desk-related tasks in an office environment, patrolling in a vehicle, or assisting police personnel in the field.
* This position involves working a variety of schedules, including weekends, holidays and evenings, and the incumbent is subject to work rotating shifts and beyond scheduled hours including emergency call-in. Schedules can be changed and mandatory overtime may be required with little or no advance notice.
* Required to sit, kneel, or crawl, walking or standing, climbing or balancing to a significant degree.
* Physical demands are described as very heavy (handling demands that can exceed 80 lbs. occasionally, exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and up to 10 lbs. of force constantly to move objects).
* Specific vision abilities include close vision, distance vision, depth perception, ability to adjust focus, and peripheral vision.
* Without assistance, safely and humanely lifts animals weighing up to 80 pounds three feet off the ground and into cages in a vehicle. In some circumstances, the incumbent must drag up to 100 pounds.
Customer Experience Representative
Member service representative job in Wheat Ridge, CO
Blue Sky Plumbing is looking for Customer Experience Coordinator to assist potential prospects with product and service information, plus scheduling of online inquiries. This position will handle customer service requests via phone, online submissions, texts, and online marketing requests. This position will manage a large volume of inbound and outbound inquiries, and scheduling for all Blue Sky services. To be successful in this position, candidate must have a strong sense of urgency and superior customer service skills.
Our Customer Experience Coordinators are one of our most important resources in our company. They provide the sole source for our ability to meet our customer's needs. We have a set of high standards for job qualification and job performance. Our coordinators must have strong skills and a willingness to learn and grow with the company.
To be successful in this role, you must be:
A Multitasker: Able to handle multiple projects and tasks in a fast-paced environment
Detail Oriented: Able to pay attention to the minute details of a project or task
Efficient: Able to work in a fast-paced environment and handle multiple projects and goals
Competitive: Able to strive to get ahead, finish projects, and exceed goals for monetary incentive
Goal Oriented: Able to focus on a goal and obtain a pre-determined result, achieving all necessary KPIs and exceeding metrics
Communicative: Able to communicate information via writing and spoken word clearly and concisely
Customer Oriented: Able to take care of customer needs while following company procedures
Problem Solvers: Able to find a solution for or to deal proactively with work-related problems
Professional: In the way you speak, dress, and act.
Requirements
To adequately perform the duties of this job the employee is regularly and routinely required to sit, stand, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
Work Environment:
Office-based role with regular use of phones and computers.
Fast-paced environment requiring flexibility and problem-solving.
May require occasional overtime availability, depending on seasonal demand.
Benefits
Pay Rate Range: $19-$23/h
Three Kaiser Medical Plans to select from with a 100% Company Paid Option
Dental & Vision Insurance
Voluntary Life Insurance & Accident Coverage options
Company Paid Short Term Disability, Long Term Disability & Basic Life
Employee Assistance Programs
Retirement Account with 3% Company Match
Paid Vacation & Paid Sick Time
Maternity & Paternity Pay
Company Paid Gym Membership, Costco Membership & Chiropractic Care
Company Provided Vehicle
Company Provided Uniforms
Phone & Tablet Provided
Weekly Payroll
Auto-ApplyMember Services Representative
Member service representative job in Louisville, CO
Planet Fitness is coming to Louisville, CO. Why join the Planet Fitness Team? - Flexible Schedules! - Free Gym Membership! - Quick Advancement Opportunities! - Awesome work environment! - No High Pressure Sales! - Starts at $13 hr. We are looking for Energetic Customer Service driven Team Members!
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Member service representative job in Fort Collins, CO
Job DescriptionBenefits:
401(k) matching
Competitive salary
ROLE DESCRIPTION: As a financial services representative with , you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field.
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial services representative.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my office
Financial Services Representative
Member service representative job in Longmont, CO
Job Description
Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust!
Financial Services Representative
Financial Services Representative - State Farm Agent Team Member
Member service representative job in Arvada, CO
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview:
Are you an experienced financial services and insurance professional who thrives on building strong customer relationships and guiding clients toward a secure financial future? Our State Farm agency is seeking a customer-focused individual who can confidently consult on financial planning, life and health insurance, and long-term protection strategies.
This role is ideal for someone who enjoys meaningful conversations with customers, has strong analytical skills, and can identify the right mix of products to meet their needs.
Key Responsibilities:
Consult customers on financial planning, investment options, and life/health insurance coverage
Assist customers with portfolio management, asset allocation, and risk management strategies
Conduct financial reviews and recommend personalized product solutions
Maintain compliance with financial and insurance regulations
Train and mentor team members on customer needs analysis and sales conversations
Preferred Qualifications:
Active Life & Health license (required or ability to obtain quickly)
FINRA Series 7 and 63 licenses preferred
Previous experience in financial services and/or insurance
Strong communication and analytical skills
Professional, trustworthy, and customer-focused demeanor
If youre ready to combine your expertise in financial services with the opportunity to lead, mentor, and make a lasting impact on customers lives, wed love to hear from you.
Industrial Automation Solutions & Services Specialist
Member service representative job in Denver, CO
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
We are looking for an Industrial Automation Solutions & Services Specialist to join our Rexel USA team in Denver, CO!
Industrial Automation Solutions & Services Specialist or Senior level:
Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities.
Summary:
The Industrial Automation Specialist position is responsible for the growth of sales and customer application pre-sales and post-sales support for a specific group(s) of automation products and services.
What You'll Do:
Meet or exceed sales goals of assigned technology offer
Develop sales strategies, promotions, programs, and plans for sales growth
Develop annual performance goals, objectives, and sales action plans
Prepare periodic sales funnel, weekly sales reports, etc.
Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
Establish relationships with sales and customers to better understand sales potential
Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
Work with sales to establish joint strategies and activities
Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
Create and present technical and commercial training for internal and external customers
Describe or demonstrate product to customers
Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
Acquire, use, and continuously develop personal technical knowledge
Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
Work with prospective customers to move projects through the sales cycle to conclusion
Properly prepare for sales calls, customers events, etc.
Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
Actively participate in appropriate industry groups
Mentor, train, and coach other Automation specialists. May act as a Team Lead
Other duties as assigned
Job Duties Disclaimer:
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
5+ years of equivalent experience
Electrical distribution industry or related experience required
Valid Driver's License
High School or GED - Required
4 Year / Bachelor's Degree - Preferred
Knowledge, Skills and Abilities
Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
Ability to mentor, train, and coach peers
Additional Information
Physical Demands:
Sit: Must be able to remain in a stationary position - Frequently - 21% to 50%
Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51%
Weight and Force Demands:
Up to 10 pounds - Occasionally - up to 20%
Up to 25 pounds - None
Up to 50 pounds - None
Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50%
Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20%
Handles or works with potentially dangerous equipment - None
Travels to offsite locations - Frequently - 21% to 50%
Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
For the state of Colorado only, the pay is $77,246.37 to $115,869.56, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Product Specialist Plan
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Our Benefits Include:
Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Member Service Representative - Broomfield, CO
Member service representative job in Broomfield, CO
The primary purpose of this position is to provide superior member service; driving member satisfaction and retention by helping members take full advantage of Ent's full range of products and services. This is accomplished through accurate and professional member transactions, enhanced member awareness of existing products and services, and regularly meeting monthly sales standard goals. Additionally responsible for understanding and complying with credit union policies and procedures, as well as financial regulations including BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
The Member Service Representative must excel in service, quality communication, product knowledge, sales, and accuracy while meeting all service, performance, and safety standards.
Essential Functions
* Providing quality member service through accurate and professional face-to-face member interactions including basic monetary transactions, new member account creation, and account maintenance, with a focus on member retention and acquisition.
* Accountable for discovering and meeting member needs by regularly achieving monthly sales standards through product offering in all areas including, but not limited to deposit and lending products, credit and debit cards, investments, and business banking.
* Responsible for meeting job training requirements and complying with safety and service standards defined in the Credit Union's Policies and Procedures documents, as well as financial regulations to include, but not limited to, BSA (Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Minimum Formal Qualifications for this Position
* High School Diploma/G.E.D. or Equivalent.
* REQUIRED: 6+ months Customer Service experience in Financial Services or Retail Delivery.
* PREFERRED: 6+ months Sales experience.
Technical or Specialized Knowledge/Skills:
* Enthusiastic attitude regarding helping our community.
* Strong emphasis on member service and offering appropriate cross-sell / upsell opportunities to the member.
* Strong attention to detail and accuracy of all transactions is of critical importance.
* Professional and courteous communication skills are of critical importance.
* Proficient in basic math (addition, subtraction, multiplication, and division).
* Comfortable handling physical money with a high level of accuracy with members directly.
* Exposure to Microsoft Outlook and web based transactional systems to complete day to day member requests.
* Able to use 10-Key by touch is preferred.
Certifications Required:
* None
Environmental, Physical and Psychological Requirements
* Standing - Occasionally
* Walking - Occasionally
* Sitting - Frequently
* Lifting - Rarely (40 Lbs)
* Carrying - Rarely
* Pushing - Rarely
* Pulling - Rarely
* Balancing - Rarely
* Stooping - Rarely
* Kneeling - Rarely
* Crouching - Rarely
* Crawling - Rarely
* Reaching - Occasionally
* Handling - Occasionally
* Grasping - Occasionally
* Feeling - Occasionally
* Talking - Frequently
* Hearing - Frequently
* Repetitive Motions - Frequently
* Eye/Hand/Foot Coordination - Occasionally
* Noises louder than normal speaking volume - Occasionally
* Temperature Changes - Rarely
* Atmospheric Conditions - Rarely
Financial Services Representative
Member service representative job in Firestone, CO
Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust!
Financial Services Representative 💼 Full-Time
💡 Why You'll Love Working Here:
Work in a supportive, team-focused environment
Build lasting relationships with customers
Professional growth opportunities
Competitive pay + benefits package
About the Role
We're looking for a positive, customer-focused go-getter to join our team as a Financial Services Representative (combination of Teller and Personal Banker). In this role, you'll be the friendly face our customers rely on for everyday banking, while also helping them discover products and services that make their financial lives easier.
What You'll Do:
Greet customers and process transactions quickly and accurately
Balance and maintain your cash drawer daily
Open and close accounts (checking, savings, CDs, NOW accounts, etc.)
Provide exceptional customer service and build long-term relationships
Cross-sell banking products and services based on customer needs
Perform basic loan administration as needed
Follow all policies, procedures, and regulations
What We're Looking For:
Cash handling experience
Strong customer service & communication skills
Ability to multitask and pay close attention to detail
Professional appearance and demeanor
Sales experience preferred (but not required)
College degree may be substituted for experience - we'll train the right person
Perks & Benefits:
Competitive pay
Health, dental, and vision insurance
401(k) with employer match after one year
Paid time off & holidays
Ongoing training and career growth opportunities
Ready to Join Our Team?
Apply now with your resume - we can't wait to meet you!