Client Experience Specialist
Member service representative job in Cincinnati, OH
Encore is seeking a detail-oriented Client Experience Specialist to manage our high-volume, transactional service engagements. In this role, you will independently own a specific portfolio of small projects and clients. You will be responsible for the execution of Time & Materials (T&M) and Fixed Price implementation work and ensuring our smaller, managed clients receive consistent service. Additionally, you will maintain the master resource schedule to ensure availability data is accurate across the department. This is an operational delivery role designed for someone who excels at process execution, financial tracking, and logistics. It serves as an excellent entry point into the Client Experience team with opportunities for future growth.
Responsibilities:
Project Management: Small Engagements & T&M
• Serve as the primary Project Manager for a portfolio of small, transactional engagements (e.g. T&M blocks, staff
augmentation, and hardware deployments).
• Manage the administrative lifecycle of these projects from setup to close-out.
• Review and approve time entries against project codes to ensure billing accuracy.
• Track project burn rates and budgets to prevent overages.
• Coordinate scheduling and dispatch for engineers assigned to these engagements.
Client Support:
• Act as the service-based primary point of contact for a defined list of small recurring service accounts.
• Manage standard service renewals and handle routine client inquiries.
• Execute standard client outreach (e.g. quarterly email check-ins) to maintain account health.
• Triaging incoming client requests and routing them to the appropriate technical teams.
Resource Scheduling:
• Maintain the master resource schedule for the delivery organization.
• Update resource availability based on time-off requests and project allocations.
• Verify resource availability before assignments are made to ensure schedule accuracy.
• Provide availability reports to management to assist with capacity planning.
Other duties as assigned.
Qualifications:
• 2+ years of experience in project coordination, scheduling, or operations, preferably in an IT or Managed Services
environment.
• Experience with PSA (Professional Services Automation) tools is required (Experience with Certinia/Financial Force and
Salesforce is highly preferred).
• Strong proficiency in Microsoft Excel (filtering, VLOOKUPs, Pivot tables) and Office 365.
• Ability to manage high volumes of small tasks without losing track of details.
• Strong written and verbal communication skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional lifting, pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Service Representative
Member service representative job in Fort Mitchell, KY
Minutemen Direct has a direct hire opening for a Customer Service Representative for a full service commercial printer. Prefer to have printing industry background. Schedule is Monday-Friday 7:30a-4p or 8:30a-5p. Pay is $55---$60K range. CSR will serve as a crucial link between clients, sales, and production teams to ensure a smooth execution from quote to delivery.
Responsibilities:
Serve as the primary point of contact for client inquiries via phone, email, and in-person visits, providing timely and accurate information.
Works closely with sales and clients and monitors job from start to finish.
Process customer orders, prepare estimates and quotes, and ensure all specifications are accurate.
Prepare orders for Production and presents orders to Production Manager during daily production meetings.
Coordinate project details and timelines with design, pre-press, and production departments to meet deadlines.
Review artwork files, send proofs to customers, and obtain necessary approvals.
Manage billing for orders, place purchase orders with outside vendors for specialized services, and handle shipping logistics.
Proactively follow up on production activity and resolve any customer complaints or issues promptly and satisfactorily.
Maintain accurate customer records and job information within our CRM and order management systems.
Qualifications:
Minimum of 2-4 years of customer service experience, preferably within the printing or related manufacturing industry.
Toxicity screen and background check
Knowledge of printing processes and terminology (offset, digital, large format, binding, etc.) is highly preferred.
Proficiency in Microsoft Office Suite and experience with order management or ERP systems. Experience with Adobe Creative Suite (Acrobat, InDesign, Photoshop) for reviewing proofs is a plus.
Exceptional written and verbal communication, problem-solving, and interpersonal skills.
Strong attention to detail, highly organized, and the ability to manage and prioritize multiple tasks in a fast-paced environment.
A positive attitude, self-motivation, and a commitment to ensuring customer satisfaction.
Please send resumes to ************************** or call ************** to discuss opportunity.
Minutemen Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WINTER Customer Service Rep
Member service representative job in Cincinnati, OH
Performs a variety of routine and specialized functions involving customer service, contract administration, computerized report generations, and files and database maintenance. Prepares sales, management and administrative correspondence. Provides interface between the laboratory and the Corporate Office for administrative tasks.
Position Responsibilities:
Reviews purchase order records/contract review.
Matches packing slips to the proper purchase orders and equipment for receiving as well as lab transfer receiving.
Enters data, updates and completes work orders.
Sets-up and maintains customer records (creates new C# if needed) and updates profiles as needed.
Emails customers.
Prepares contract reports, as required to obtain additional funding and or per customer request.
Maintains capital equipment files.
Updates equipment lists and other associated reports (equipment moves from one account to another, equipment ID# merges, etc)
Trains part-time and other clerical employees, as required.
Composes and types memos, reports and other correspondences.
Answers the telephone and directs calls to the appropriate person.
Orders parts as required and maintain records, reconcile and prepare for payment.
Notify contract customers in advance of contract expirations in order to get the equipment list updated and quotations prepared so there is no lapse in contract coverage or revenue.
Contact customers with quotations, equipment status and approvals.
Salary Range: $19/hr to $20/hr; The salary may be negotiable based on experience, education, geographic location, and other factors.
Equal Opportunity Employer/Veterans/Disabled
Benefits offerings include but are not limited to
:
Medical insurance
Dental Insurance
Vision assistance
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Customer Service Representative
Member service representative job in Cincinnati, OH
Encore Talent Solutions is currently seeking a Customer Service Representative for a full time position located onsite in West Chester, OH
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is responsible for managing daily customer interactions, reviewing contracts, entering and acknowledging orders, and ensuring a seamless customer experience. The ideal candidate will possess strong communication skills, critical thinking abilities, and excellent time management.
This position also involves close collaboration with the sales team to support customer needs and business growth, as well as conducting regular check-in calls with key accounts to maintain strong relationships and ensure satisfaction.
Key Responsibilities
Customer Engagement: Serve as the primary point of contact for customers, addressing inquiries and providing timely, professional support.
Contract Review & Order Entry: Accurately review customer contracts and enter sales or purchase orders into the ERP system.
Order Acknowledgment: Send order confirmations and ensure all order details are correct and clearly communicated.
Production Coordination: Collaborate with the production team to ensure timely processing and delivery of customer orders.
Sales Team Collaboration: Work closely with the sales team to align on customer needs, order status, and account updates.
Top Account Communication: Conduct weekly or bi-weekly calls with key accounts to provide updates, gather feedback, and strengthen relationships.
Issue Resolution: Apply strong listening and problem-solving skills to resolve customer concerns and offer effective solutions.
Time Management: Prioritize tasks and manage time efficiently to meet internal and external deadlines.
Customer Communication: Respond to inquiries and complaints with professionalism and a customer-first mindset.
Qualifications
Strong verbal and written communication skills.
Experience working in the manufacturing industry
Proficiency with ERP systems (experience with Epicor is a plus).
Excellent critical thinking and problem-solving abilities.
Ability to multitask and prioritize in a fast-paced environment.
5 years customer service or a related field is preferred.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Service Representative
Member service representative job in Cincinnati, OH
Employment Type: Full-time contract-to-hire
Join a leading financial group as a Customer Service Consultant in our Enterprise Engagement Center. You'll handle inbound service calls for existing clients regarding payments, annuities, life insurance, and beneficiaries, while delivering exceptional service and support.
Key Responsibilities:
Resolve client inquiries via phone, email, or chat with professionalism and accuracy.
Research policy data and process transactions using multiple administrative systems.
Maintain documentation in Salesforce and ensure compliance with state regulations.
Identify and mitigate risks (e.g., privacy concerns, anti-money laundering).
Build positive relationships and identify cross-selling opportunities.
Conduct follow-up calls and conservation efforts to retain business.
Must-Have Qualifications:
High school diploma.
0-5 years of experience in customer service.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced environment; reliable and timely.
Nice-to-Have:
Call center experience.
Bachelor's degree.
Desire for long-term growth within the company.
ENTRY LEVEL Customer Consultant
Member service representative job in Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Hal Solutions
is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job!
This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals.
Experience:
Our training program is customized to your needs and includes ongoing mentorship to support your success.
At least 18 years old
Customer service or sales experience is preferred but not required
Responsibilities:
Identify and generate new sales opportunities
Deliver outstanding customer service
Build strong customer relationships with a solution-oriented mindset
Support merchandising and daily operational tasks
Drive customer acquisition and enhance existing customer accounts
Strong communication skills, both written and verbal
Knowledge, Skills, and Abilities:
Ability to work in a team and independently
Demonstrate dependability and uphold strong ethical standards
Maintain compliance with performance standards and sales expectations
Ability to multi-task and work in a fast-paced environment
Benefits:
Exciting opportunities for career growth
Earn bonuses for your hard work
Enjoy a flexible schedule that fits your life
Jumpstart your journey with paid training
Weekly pay
B2B Customer Support Representative I
Member service representative job in Sharonville, OH
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers.
Responsibilities
Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels.
Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered.
Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems.
Release customer sales orders from Shorr's Order Manager portal to Sxe.
Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience.
Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment.
Administrative Tasks:
Setting up new customer accounts and ship to's in Shorr's ERP system.
Add customer contacts and other account updates in Shorr's CRM.
Manage customer requests for packing lists, BOL's, and POD's
Create manual invoices for customers and/or process invoices in customer portals as required.
Problem Resolution:
Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers.
Resolve sales order and invoice rejections in customer portals.
Other duties may be assigned.
Requirements
Associates Degree or equivalent experience required
Experience with MS Word, Excel and Outlook.
Knowledge of ERP, CRM and ecommerce platforms is a plus.
Prior data entry experience in an ERP and/or ecommerce platform.
Demonstrated ability to work with detailed information.
Excellent communication skills and ability to work in a fast-paced team environment.
Demonstration of excellent organization skills while managing time sensitive processes.
Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands.
Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Competitive hourly rate plus targeted annual bonus plan
401K plan plus matching
Team based Employee Owner company culture
Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
Auto-ApplySenior Seamer Service Representative
Member service representative job in Cincinnati, OH
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Member Communications Representative
Member service representative job in Cincinnati, OH
Member Communications Representative (onsite)
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
Overview: The Member Communication Representative serves as the primary point of contact for members of the credit union by handling a variety of inquiries and transactions via inbound emails and chats. This role maintains high levels of member satisfaction by providing essential support and solutions to members' general financial questions and concerns. Essential Responsibilities:
Respond to member emails and chats by preparing personalized and professional written responses, striving for first contact resolution in a timely and efficient manner
Resolve issues and assist members with inquiries including, but not limited to:
General account questions
Online banking support
Credit and debit card inquiries
Transactions including loan payments and internal transfers
Educate and assist members with other credit union products and services
Recommend products and services to enhance members' financial lives
Collaborate with internal team members and utilize provided resources to resolve member inquiries and issues
Convey member feedback through appropriate channels to be evaluated and addressed
Education and Experience:
High school diploma or GED required
Minimum six months of experience in customer service required
Prior experience as an email/chat representative or similar role with an emphasis on written communication preferred
Prior experience in a financial institution or related field preferred
Knowledge, Skills, and Abilities:
Ability to learn and maintain proficiency in multiple computer systems including Microsoft Office products and Credit Union systems
Effective at working in a fast-paced environment with the ability to multi-task
Interpersonal and customer service skills to provide an exceptional member experience
Proficient verbal and written communication skills to interact with both members and internal team members in a professional manner
General Electric Credit Union is an Equal Opportunity Employer
Customer Experience Representatives
Member service representative job in Mason, OH
Jumpstart Your Career with Kenwood Dealer Group!
Now Hiring: Full-Time Customer Experience Representatives
4780 Socialville-Foster Rd., Mason, OH 45040
(Conveniently located near Mason-Montgomery Rd.)
Looking for a job that fits your schedule
and
helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting.
What You ll Do
Answer and route incoming calls for our 16 dealership locations
Deliver friendly, professional customer service
Stay calm, cool, and helpful even during challenging calls
Work in a casual, supportive, team-focused call center environment
No experience? No problem we train you!
Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customer service skills.
Work Schedule
Monday Thursday: 10:30 AM 7:00 PM
Saturday: 10:00 AM 6:00 PM
What You Bring
Clear, confident communication
A positive, team-oriented attitude
Basic computer skills
The ability to multitask and maintain professionalism
Must be 18+ and able to pass a background check
Perks & Benefits
Medical, dental, and vision insurance (full-time)
Paid time off and holidays
401(k) plan
Employee discounts on vehicles, services, and more
A supportive team invested in your growth and success
Ready to Apply?
Submit your application online or contact Carleesha Davis at ************.
Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you!
Equal Opportunity Employer
Customer Development Representative
Member service representative job in Alexandria, KY
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekends/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
Auto Customer Service Reps
Member service representative job in Cincinnati, OH
9750 Montgomery Rd., Cincinnati, OH 45242
AUTOMOTIVE LOT ATTENDANT
FULL-TIME AND PART-TIME AVAILABLE!
Competitive Pay Plan + Great Benefits!5-day work week with possibility for overtime!
Columbia Chevrolets Sales Department has an immediate opening for a Lot Attendant. If you are energetic and have a passion for providing excellent customer service, apply online today! We value our employees and invest in their success.
Columbia's dealership heritage dates back to 1938 and we have been serving customers from the tri-state area in our Montgomery Road location since 2005. We are proud of our name, heritage, and decades of taking care of customers. We are a member of the Joseph Auto Group and a full-service GM dealership.
What we offer:
Competitive pay plan
Medical, Dental and Vision Insurance(Full Time Benefits)
401(k) retirement plan
Paid Vacation
40-hour work week
5-day work week with possibility for overtime!
Opportunities for career advancement!
Responsibilities - Lot Attendant:
Responsible for the appearance of the dealership lots and vehicles.
Checking in and merchandising new car inventory and checking for damage
Inspecting vehicles for damage
Rotating displays for maximum sales
Ensuring the lot is organized according to established procedures
Keeping sales customer parking area clear of all inventory vehicles at all times
Gassing up vehicles
General upkeep of the parking lots.
Responsible for helping managers with whatever they need such as running errands for company or doing dealer trades
Requirements - Lot Attendant:
Must have a valid driver's license and a clean driving record
Must have a great work ethic
Must be able to drive manual and automatic transmission vehicles
Must be flexible with work schedule and able to work weekends and evenings
Resume must be uploaded, and online assessment completed for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
RequiredPreferredJob Industries
Customer Service
Adventure Readiness Specialist - Service
Member service representative job in Sharonville, OH
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a seasonal Adventure Readiness Specialist, you are a critical part of the Rivian Service team during our peak seasonal period, helping us provide seamless care that keeps owners focused on their adventure and their Rivians ready for the journey ahead. During our seasonal surges in delivery and service demand, you'll be on the front lines, helping our team navigate the high-volume peaks and ensure every owner's journey continues uninterrupted. This temporary role is also an exciting entry point, offering an expected 6-month, hands-on, rotational development experience that provides a comprehensive overview of our entire service operation. While this is a seasonal, temporary role, it will allow you to build skills that can prepare you for a potential future career as a Technician, Service Advisor, or Parts Advisor. Responsibilities This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor. Qualifications High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Pay Disclosure Hourly Rate for OHIO Based Applicants: $18.17- $20.10 (actual compensation will be determined based on experience, location, and other factors permitted by law) Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
High School Diploma or GED is required. Experience in a hands-on environment is valued (e.g., retail, hospitality, warehousing, basic mechanical work). At least one year of direct automotive experience is preferred. A strong desire to learn, a high degree of adaptability, and a passion for working with your hands. Excellent communication and teamwork skills. Must be at least 21 years old and possess a valid driver's license with no driving-related suspensions or revocation of Driver's License (within a 3-5 year period). Ability to work a flexible 40-hour week, which may include varied shifts, weekends, and holidays. Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
This is a dynamic role where you will spend time learning and contributing across three key areas: Vehicle & Site Operations: Receive, inspect, and process incoming vehicle inventory. Maintain the quality and delivery readiness of our vehicles through washing, detailing, and charging. Manage vehicle logistics, including lot organization, shuttling vehicles, and secure key management. Maintain a clean, safe, and highly organized service center environment, adhering to 5S principles. Service Production Support: Assist technicians with basic vehicle repairs, focusing on Pre-Delivery Inspection (PDI) tasks and Express Lane work. Learn to safely use basic hand tools and power tools under direct supervision. Support the workshop by maintaining tool and equipment readiness. Front-of-House & Parts Support: Act as a friendly and professional first point of contact, assisting with greeting owners and creating a welcoming environment. Shadow Service Advisors to learn how to document customer concerns and navigate our work order systems. Assist the Parts team with receiving, stocking, and organizing parts, and fulfilling basic parts requests for technicians. Training & Career Development Participate in our TRAIL program-a guided path through hands-on learning, technical training, and professional growth. Receive mentorship and on-the-job training across multiple service roles. Complete Rivian Learning Network (RLN) modules. Explore pathways into long-term roles like Service Technician, Service Advisor, or Parts Advisor.
Auto-ApplyCustomer Retention / Collections Specialist
Member service representative job in Cincinnati, OH
Career Opportunity - Customer Retention / Collections Specialist with Better Business Bureau in Cincinnati, OH
The Better Business Bureau (BBB) has been the gold standard for ethics in business since 1912, and BBB Cincinnati has been a beacon of excellence in our region since 1926. For nearly a century, we've been dedicated to advancing and protecting America's marketplace by serving and advocating for local businesses, consumers, and the community.
Why You'll Love Working Here: At BBB Cincinnati, we believe in the power of ethics, integrity, and collaboration. We offer a supportive work environment where your passion for serving the community will be valued and rewarded. Join us and be part of a team that makes a real impact!
Job Description
Do you possess exceptional customer service skills? Do you have experience with resolving accounting and invoicing discrepancies with tact and diplomacy? The Cincinnati Better Business Bureau offers a unique opportunity to engage with the local business community and set a high standard for ethics!
As a Customer Retention / Collections Specialist, you will work directly with accredited businesses, internal and external contacts to resolve invoice discrepancies, update contact information, process payments and perform collection tasks, all with an eye towards retaining the customer. Additionally, you will:
Provide support and solutions to businesses to retain their BBB accreditation.
Contact delinquent Accredited Businesses to confirm BBB accreditation status.
Provide guidance to businesses needing to update their contact and billing information.
Provide regular progress reports to Management.
Update CRM system for Accredited Businesses as appropriate.
Work collaboratively across internal BBB departments to provide superior customer service.
Qualifications
Qualified candidates will have:
Associate's degree with accounts receivable/collections experience.
Strong communication and interpersonal skills.
Experience in customer service and sales (3+ years preferred).
Ability to handle difficult conversations with tact and professionalism.
Proficiency with Microsoft Office products (especially Excel), internet searching and CRM systems.
Self-starter mindset with problem solving abilities.
Additional Information
Ready to Apply? Learn more about us at BBB.org/Cincinnati. Apply online at *************************** to join our talented team!
Equal Opportunity Employer: BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
Employer is EOE/AA/M/F/D/V.
Auto Customer Service Reps
Member service representative job in Vandalia, OH
1220 W National Rd., Vandalia, OH 45377
Automotive Service Technician
OR Apply in Person to Adam Valentine, Service Manager. Up To $40.00 per hour Sign-on Bonus for the Right Candidate Climate-Controlled Shop
Increased Warranty Pay
At least 3 years Experience Required Previous Manufacture Training and/or ASE Certified Preferred
Are you a skilled automotive technician ready to take your career to the next level? Joseph Airport Hyundai is looking for a dedicated Service Technician to join our high-performing service team. Were committed to excellence in our vehicles, our customer service, and our people.
Join a dealership that values your expertise and helps you grow. Apply today and become part of a team that keeps Vandalia moving.
Why Joseph Airport Hyundai?
Reputation for Excellence: Were known for integrity, transparency, and top-tier customer service
State-of-the-Art Facility: Equipped with advanced diagnostic tools and clean, modern workspaces
Supportive Culture: We invest in our people with ongoing training and career development
Competitive Pay & Benefits: Including health coverage, paid time off, and performance incentives
Hyundai Assurance & Lifetime Warranty: Our service team supports programs that build long-term customer trust
We offer:
Up to $40.00 per hour
Potential sign on bonus for the right candidate
Multiple bays available
Climate-controlled shop
Great opportunity for advancement within!
Medical and Dental Insurance
401(k) Program with company match program
State-of-the-art facility
Ongoing training
Family Owned & Operated Dealership
No work on Sundays
What Youll Do:
Diagnose, repair, and maintain Hyundai and other makes with precision and care
Perform routine services: oil changes, brake jobs, tire rotations, and more
Conduct multi-point inspections and communicate findings clearly
Use factory-approved tools and stay current with Hyundai training
Ensure safety, compliance, and customer satisfaction in every job
What Were Looking For:
At least 3 years technician experience required (Hyundai or other OEM preferred)
ASE certification or willingness to obtain
Valid drivers license and clean driving record
Strong work ethic and attention to detail
Team player with excellent communication skills
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Veterans Service Officer (4585-70)
Member service representative job in Cincinnati, OH
Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law.
Financial Services Representative - State Farm Agent Team Member
Member service representative job in Mason, OH
Job DescriptionBenefits:
Retirement matching
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a financial services representative with Doug Zeigler State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
1+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 6 and 63 licenses preferred.
OH-Financial Services Sales Representative (1099)
Member service representative job in Cincinnati, OH
Financial Services Sales Representative (1099) Cincinnati, OH
Part-Time or Full-Time | Flexible Schedule | Unlimited Earning Potential!!!
Take control of your career and income while helping families achieve financial freedom. Cameron Howell & Associates-Primerica Financial Services is seeking motivated individuals ready for a career change or supplemental income. This role is perfect for teachers, nurses, retail professionals, or anyone looking to start fresh with a flexible, entrepreneurial opportunity.
What Youll Do
Connect with individuals and families to provide financial solutions
Provide education on life insurance, investments, and retirement planning
Grow your business through referrals, networking, and community engagement
Participate in training and mentorship programs to earn professional licenses
What We Offer
Flexible schedule with part-time or full-time options
Unlimited income potential based on performance
Comprehensive training and licensing support
Career advancement opportunities within a nationwide organization
Supportive team environment focused on growth and impact
Who You Are
Self-motivated and entrepreneurial
Passionate about helping others and building relationships
No prior financial experience required
Start building your business, impacting lives, and achieving financial freedom with Cameron Howell & Associates-Primerica Financial Services.
Campus Service Officer - Student - Police Division
Member service representative job in Maineville, OH
Monitor areas of campus covered by security cameras, report suspicious criminal activity to BGSU Police, receive and dispatch requests for on-campus escorts. Provide on-campus walking escorts, physical security of buildings, vehicle unlocks and jump-starts. Assist BGSU Police.
Career Readiness Competencies:
* Communication
* Critical Thinking
* Professionalism
* Physical security of buildings on campus.
* Walking escorts.
* Foot and vehicle patrols on campus.
* Vehicle unlocks and jump starts.
* Monitor live security camera feeds and report suspicious or criminal activity to BGSU Police.
* Operate camera monitoring equipment.
* Receive requests for on-campus escorts by phone and obtain requisite information from requester.
* Dispatch on-campus escort requests to other student employees or BGSU Police.
* Work in conjunction with BGSU Police Dispatchers and Officers.
* Ability to perceive suspicious activity.
* Ability to distinguish between normal and criminal activity.
* Assist BGSU Police when requested.
* Must be able to work evenings/nights and weekends.
* Able to be insured by BGSU.
* Must have valid driver's license.
* Able to pass background check.
* Position requires signing a confidentiality agreement.
* Knowledge of radio use.
* Knowledge of computer operation.
Financial Services Representative
Member service representative job in Florence, KY
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $17
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
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