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Member Service Representative Jobs in Hanford, CA

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  • Commerical Lines CSR

    Appleone Employment Services 4.3company rating

    Member Service Representative Job 32 miles from Hanford

    Seeking P&C Licensed candidates for a great role as an Commercial Lines Account Manager supporting an agency with a large book of business. You will be responsible for servicing and obtaining accounts in the areas of Commercial and Personal Lines. Pay up to $65k Apply now! PERKS & BENEFITS: Growth Opportunities, highly competitive employee benefit program, casual Fridays. SKILLS & QUALIFICATIONS: P&C License required, a minimum of 2-4 years of related experience in the insurance industry, working knowledge of Microsoft Office programs and insurance specific software. Call today and ask for Kim Tate ************.
    $65k yearly 3d ago
  • Customer Care Representative

    Camp Systems International, Inc. 4.3company rating

    Member Service Representative Job 34 miles from Hanford

    CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world. CAMP's relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large. The Trend Group, a division of CAMP is a recognized leader in providing quality Engine Health monitoring (EHM) and Analysis to the business aviation industry. In conjunction with CAMP, the Trend Group focuses on offering timely, reliable, actionable information to customers, in order to reduce operating costs and enhance aircraft safety. CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio. Job Summary As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving client needs, requests, and making recommendations based on needs. This position offers the chance to become familiar with CAMP's software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems. Responsibilities Be the first line of contact when customers, clients, and partners call or e-mail with inquiries. List, understand, and act in response to needs. Maintain records of customer communications. Provide effective and efficient assistance of customer facing applications, reports, and services. Support CAMP's Business interactions, setup, user access, data processing and if needed connect to proper Aircraft Analysts. Maintain high standards of telephone and e-mail etiquette and promptness. Requirements Intermediate understanding of computer software. Intermediate understanding of Computer Software Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc. Warm, welcoming, and helpful attitude. Excellent interpersonal skills. Salary: $19.00 - $22.00 per hour DOE (Depending on Experience) CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact ******************. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE
    $19-22 hourly 4d ago
  • Client Relationship Specialist- Newport Beach, CA

    Charles Schwab 4.8company rating

    Member Service Representative Job 35 miles from Hanford

    RegularYour opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry.You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn'trequired for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $48k-60k yearly est. 2d ago
  • Fiscal Services Specialist

    California Department of Education 4.4company rating

    Member Service Representative Job 17 miles from Hanford

    Under the direction of the Assistant Superintendent, perform professional accounting and budgetary work involved in establishing, analyzing, auditing, reconciling and maintaining financial records; provide administrative support in the review, analysis and development of designated budgets and accounts; prepare and audit a variety of financial, statistical and budgetary reports, statements and records. View Requirements / Qualifications Education and Experience: Any combination equivalent to: bachelor's degree in business, accounting or related field and three years of professional accounting experience performing varied financial analysis, record-keeping and report preparation duties. Essential duties and responsibilities: Please see attached . Full-time position includes district-paid health, dental, and vision insurance benefits up to a $15,800 district contribution. Attach résumé or summary of experience, certificates, and three (3) letters of recommendation before the deadline. Comments and Other Information The Selma Unified School District is committed to equal employment opportunities for all individuals. District practices shall be free from unlawful discrimination, harassment, intimidation, and bullying against an individual or group based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or a group with one or more of these actual or perceived characteristics. If any applicant or employee believes he/she has been discriminated against, harassed, intimidated, or bullied based on any of the aforementioned categories, contact the compliance officer: Chief Human Resources Officer, 3036 Thompson Ave., Selma, CA 93662, **************, ext. 46507. For more information about this position, go to the pdf file here *************************************************************************** Description***********6947129.pdf
    $53k-76k yearly est. 40d ago
  • Member Loyalty Representative

    Oportun Financial Corporation 4.3company rating

    Member Service Representative Job 39 miles from Hanford

    ABOUT OPORTUN Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009. WORKING AT OPORTUN Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups. POSITION OVERVIEW OPORTUN is currently seeking qualified candidates with Customer Service, Cashier, Sales or Hospitality experience to work Full Time. Our Customer Service Representative creates and generates a rewarding and unique customer service experience, they are passionate about listening, helping, and connecting with people. As a key member of our team, you will make the mission of Oportun come to life by educating our customers about our inclusive, affordable financial services that empower them to build a better future. WHAT ARE WE LOOKING FOR? * Welcome customers with a warm greeting and providing quality customer service * Seamlessly process all transactions, while following company policies & procedures and protecting our customer's information * Work as a team to meet and exceed daily goals in our lending activities * Assist with community outreach and marketing events which includes passing out flyers and educating the community * Light housekeeping generally consisting of daily collection of trash from the trash bins in the store and disposing of it in a designated area, sweeping or vacuuming (where carpet is present) the showroom daily, mopping with Swiffer floor mop 1-2 times per week or as needed, and cleaning windows as needed. * Be a role model for Oportun's Core Values: On a Mission, As One, to Make it Better, Now REQUIREMENTS * Must be bilingual (English/Spanish) * Must be outgoing and Love Sales * Must Love to help customers * Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. AS A VALUABLE MEMBER OF OUR TEAM, YOU'LL RECEIVE: * Competitive pay, plus sales incentives $$$ * Growth opportunities for PT, FT, Team Lead, Manager positions * Flexible schedules * 401(k) * Paid Training * Opportunity to positively impact your community The base hourly rate for this full-time position is $20.00 - $23.50. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits." We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: ******************************************************* We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).
    $20-23.5 hourly 12d ago
  • Member Experience Representative I - Porterville Branch

    Valleystrong

    Member Service Representative Job 39 miles from Hanford

    Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Member Experience Representative I - Porterville Branch** Regular Part-Time Sales 2 days ago Requisition ID: 1600 Salary Range: $18.75 To $24.33 Hourly **OUR CORE VALUES** The credit union is a values-driven organization. They guide behavior as they create our desired culture. - Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect. - Innovate Boldly - We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible. - Embrace the Fun! - We take joy in our work by welcoming kindness, integrity, and authenticity. - Own It - Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what's right. **POSITION SUMMARY** Provides exceptional Member experience throughout our communities. The ideal candidate provides detailed information and promotes credit union products and services to build relationships. Processes monetary transactions within assigned limits, maintains accurate records and balances each day's transactions in accordance with established policies and procedures. Proactively engages with Members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct Members to appropriate department for specialized services. Team Members are empowered to make the Member experience effortless and seamless. **ESSENTIAL DUTIES** * Ability to process financial transactions including deposits, withdrawals, transfers, payments, and general ledger entries while maintaining a cash drawer. * Provides services to Member, including but not limited to cashier's checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance. * Knowledgeable in all tools, products, and services to provide answers and assistance to Members' questions or concerns. * Utilizes basic sales techniques to deepen existing Member relationships, often while processing transactions. * Maintains responsibility for all cash controls and follows proper balancing procedures. * Identifies Members' needs, cross-sells and refers Members to appropriate business partners. * Recommends alternative channels such as online, mobile, and digital solutions. * Identifies and reports fraudulent activity to prevent potential loss to credit union. * Assists in the proper operation of the ATM and Teller Cash Dispenser units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc. * Checks acceptance approval within assigned limits. * Ensures confidentiality of all Member and credit union information. * Efficiently and accurately processes all Member transactions on multiple systems. * Reviews and maintains knowledge of products, fees and policies, and stays current on offerings to make product suggestions with assistance. * Understands the role in sales growth and meets branch-assigned and individual goals. * Performs other duties as assigned. **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION and/or EXPERIENCE** EDUCATION: High School or GED required. EXPERIENCE: Minimum 1-3 years of prior experience in a banker role at another financial institution or customer relationship building role preferred. **LANGUAGE SKILLS** Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members and other Team Members at the organization. **MATHEMATICAL SKILLS** Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest. **REASONING ABILITY** Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **WORK ENVIRONMENT** The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **OTHER SKILLS AND ABILITIES** Ability to use calculator and enter data on a PC using Fiserv 95% of the day posting transactions. Must be able to process a minimum of 13 transactions per hour. Must be able to communicate credit union policies and procedures to Members in an easily understood and professional manner. Ability to be bonded. Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures. *The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.*
    26d ago
  • Insurance Specialist CSR, Hanford CA

    Neri Insurance Agency

    Member Service Representative Job In Hanford, CA

    Job Details Entry Hanford, CA N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Compensation: Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9 AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.
    $32k-41k yearly est. 60d+ ago
  • (7759) Hanford: Customer Service Rep

    Domino's Franchise

    Member Service Representative Job In Hanford, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-41k yearly est. 5d ago
  • Member Experience Associate

    AAA Northern California, Nevada and Utah Insurance Exchange 4.1company rating

    Member Service Representative Job 49 miles from Hanford

    Why Work For Us? * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits - Medical, Dental, Vision, wellness program and more! * Paid Holidays * Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. * Collaborative Environment - AAA will value your contribution to providing exceptional service to our members * Free AAA Classic Membership * AAA Product Discounts * Tuition Reimbursement Program Additional Details: Competitive hourly base + commissions . Summary At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life's roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members. The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service and meeting needs and expectations to those that visit or call our branches. Member Experience Associates must have strong customer service orientation, possess active listening skills to identify unmet Member needs and have the ability to become an expert on multiple product lines, services and learn how to use custom software applications. This is a full-time, onsite position at AAA Madera. This Team Member will be responsible for consultative AAA Smart Home sales as well as providing DMV services to our Members. Essential Functions * Performs fundamental customer interactions that include member services and product sales; Must be knowledgeable and proficient with AAA products and services, and adhere to branch operations in accordance to standard operating procedures and compliance including, but not limited to: * Member Experience * Member Services * Concierge * DMV * Auto Travel * Unlicensed Insurance Services * Smart Home Security * Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need. * Promote AAA products and services to Members to achieve individual and branch goals and reinforce the value of AAA Membership. Understand and anticipate Member needs, identify and recommend relevant solutions from AAA to satisfy unmet needs. Knowledge/Skills/Abilities * Customer Service: Demonstrates professional and friendly attitude, provides problem solving resolution; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction. * Sales: Active listener, critical and adaptable thinker, strong communicator, insightful emotional intelligence * Technical: Must be proficient with multiple computer systems and applications. Strong knowledge of all AAA products, services, and operations and must demonstrate fiduciary accountability. * Operational Excellence: Ability and aptitude to ensure process implementation and standard operating procedures, implementation of efficiencies to ensure end to end flow meet objectives; engage in daily activities to meet larger purpose and goals. Education & Experience / Licenses & Certification * Minimum Qualifications * High School Diploma/GED * 1-3 years of work experience with a preference for sales or customer service-focused positions including work in sales, hospitality, insurance, retail, service industry, call centers, or fast paced office environments * Drive for Results - Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement * Communicate Effectively - Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message. * Teamwork - Develop quality relationships with peers, leaders and internal partners; while supporting communal focus and collaboration of Members First * Preferred Qualifications * Experience working with sales and service standards and goals or thresholds * Bilingual Spanish is a plus! Work Environment/Physical Requirements * This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spend using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extending periods of time may be required. Approximately 50-80 percent of time spent on the job involves of a personal computer. * May travel by car, plane or other form of transportation to attend business meetings or conferences. * May be required to work in one or more locations in a defined service area. * Must be flexible with work shifts. Must be able to work Saturdays. #MEA #MEL #LI-ML1 * Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.
    $43k-87k yearly est. 14d ago
  • Customer Service Representative

    Sinclair Intl 4.6company rating

    Member Service Representative Job 32 miles from Hanford

    Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Customer Service Representative** Regular Full-Time 18 days ago Requisition ID: 1242 Salary Range: $23.00 To $25.00 Hourly **Sinclair Systems International, LLC** is the label supplier to the citrus, apple, stone fruit, avocado and greenhouse tomato packer/shippers of the world. We offer our customers a complete labeling solution that consists of custom food-safe produce labels, innovative machine application systems and specialized expert technical service. Our market leadership relies on motivated team members that are committed to customer satisfaction, are results oriented and strive for excellence. We are currently looking to fill a **Customer Service Representative** position for our Fresno, CA office**:** **Key Accountabilities** * This position serves as Sinclair's day-to-day intermediary with its customers in both label order administration as well as contract administration. * Professionally facilitates the label order and contract life cycle process by providing support from order inception through shipment. * In addition to the above, this team member is the internal customer advocate and also fields customer complaints, queries, and issues that may arise. **Key Duties and Responsibilities** * Processes orders from start to finish, accurately and in a timely manner, verifying all information prior to input, making sure all departments are able to meet the customer's needs, and communicating status to customer during the process. * Places "for Stock" orders as directed. * Coordinates and communicates label design needs with Graphic Artist and customer. * Partners with Sales Team as needed to support customers and ensure satisfaction, performs customer follow up when requested, and supports Sales Team in meeting their goals. * Communicates regularly with the Production team and helps set production priorities when needed. * Collaborates with Finance and Sales to enforce credit holds and communicates expectations to customer. * Partners with Marketing as needed to gather pertinent customer information, run reports, and other requests. * Field customer labelling complaints; raise label warranty claims, Corrective and Preventative Action reporting (CAPA's) and Credit Notes when needed * Understand and use inventory processes/stock matrices as directed by Customer Service Manager. * Process AR/ERs by inputting contract-related data (including requisite operating period information) in order to accurately set-up customer contracts. * Occasional travel required for training or development purposes. * Projects and other duties as assigned. **Supervisory Responsibilities:** N/A **Physical Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. **Work Environment** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. **Benefits At Sinclair:** We offer our full-time employees flexible time off (FTO), paid sick leave, ten paid holidays, medical, dental, and vision benefits, flexible spending accounts, dependent care reimbursement accounts, 401K and profit sharing!
    26d ago
  • Member Services Representative with Open Availability

    Planet Fitness Inc. 4.1company rating

    Member Service Representative Job In Hanford, CA

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occassionally lift up to 50 lbs. * Will occasionally encounter toxic chemicals during shift. Compensation: $15.50 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $15.5 hourly 41d ago
  • Hanford Branch - Member Service Specialist II (Full-Time/Part-Time)

    Golden 1 4.3company rating

    Member Service Representative Job In Hanford, CA

    **GENERAL DESCRIPTION:** Provide members the highest level of service available in an efficient and courteous manner. Process monetary transactions within assigned limits, maintain accurate records and balance each day's transactions in accordance with established policies and procedures. Proactively engage with members to identify products and services designed to assist them in achieving their financial goals. Answer questions, and direct members to appropriate department for specialized services. **JOB TITLE:** Member Service Specialist II **DEPARTMENT:** Branch Channel Delivery **STATUS:** Non- Exempt **JOB CODE:** 2201 **PAY SCALE:** $21.00 - $21.00 Hourly **TASKS, DUTIES, FUNCTIONS:** - Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer. - Provides Golden 1 services to member, including but not limited to cashier's checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance. - Assesses members needs while processing transactions. - Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system. - Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union. - Assists in the proper operation of the ATM and Teller Cash Dispenser Units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc. - Assists MSS III and above with open and close responsibilities, as needed. - Activates alarm. - Verifies signature cards in ECM (Enterprise Content Management). - Check acceptance approval within assigned limits. - Ensures confidentiality of all member and credit union information. - Maintains current knowledge of all Golden 1 products and services, as well as of policies and procedures for teller functions. - Performs additional responsibilities essential to the operations of the branch (TCR, SBO, Safe deposit box, etc...), as needed. - Opens deposit and specialty accounts (e.g., Roth IRA) and identifies members' financial service needs to ensure members are provided with meaningful financial solutions. - Mentors and advises MSSIs. - Engages in consultative dialogue with members to identify current and future financial needs and documents in EnAct system. - Enroll members in the different channels that Golden 1 uses: online, mobile, etc. - Refer lending needs to MSS III and/or business partner. - Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. **COMMUNICATION & INTERACTIONS:** - Interacts professionally with members. - Communicates in a professional manner (proper grammar, punctuation and tone) in both written and verbal communication. - Effective listener. - Communicates with empathy. - Associates member needs based on conversation to G1 products and services. - Overcomes basic objection or resistance through conversation. Works as part of a team. - Accepts constructive feedback positively and utilize it to help personal and professional development. - Ability to have a consultative dialogue by asking effective questions and connecting to answer to solutions offered by G1. Communicates the ""why"", not just the ""how"" or ""what". - Overcomes member objections and resistance with a calming and reassuring presence" **ORGANIZATIONAL CONTACTS & RELATIONSHIPS:** - **INTERNAL:** Participates in team meetings. Frequent routine verbal and written communication with the following departments: Branch Network, Home Loan Reps, IT Help Desk, Deposit Account Servicing, Financial Advisors, Member Development Officers, Call Center (MSCC), Fraud Management, MSSI Training. - **EXTERNAL:** Frequent transaction related interactions and consultative conversations with members. May be required to sign-in outside vendors and visitors as needed. **QUALIFICATIONS:** - **EDUCATION:** High School or GED required. - **EXPERIENCE:** Minimum one plus year of prior experience in a cash handling service oriented role and 6+ months as a Member Service Specialist I or teller role at Golden 1 or another financial institution preferred. - **BEHAVIORS:** + Fosters a positive and engaging work environment. Treating others with courtesy and respect. + Inspires others through words and actions and embracing G1's mission, vision and core values. + Displays positive, outgoing, and empathetic attitude. + Punctual and reliable. + Results-orientated. + Takes on any task required to meet or exceed all team objectives. + Desire to take the initiative to identify, investigate and resolve member issues, including operational and support situations. + Willingness and flexibility in taking on new responsibilities as business requires. + Willingness to learn and master new and emerging banking technology. + Presents Golden Services (Internal/External). + Assumes Positive Intent in all communication. > 4. **KNOWLEDGE/SKILLS:** + Functional: Excellent oral and written communication skills. Advanced knowledge in the following areas: Federal Rules and Regulations as applied to credit unions, G1 products (consultative), fulfillment (with Subshares) and deposit services, employee handbook, Knowledge Base (G1 policies and procedures), cash handling, teamwork, customer service. + Technical: Basic knowledge in the following systems/applications: Microsoft Office (Word, Excel, Outlook and PowerPoint), eFunds, Bridger, Card @ Once, EnAct (referrals, uncovering opportunities and reviewing balances), ECM, Springboard, DSUI / TNav, Wire Exchange, SBO, HRIS (ADP), Concur, Relationship Manager. + Proficient adding profiles and updating tasks, activities and notes in EnAct. Proficient in Maestro. **PHYSICAL REQUIREMENTS:** - Prolonged standing throughout the workday. A teller stool is provided as may be needed - Ability to lift up to thirty pounds. - Ability to frequently move about the branch to accomplish tasks. - Corrected hearing within normal range. A telephone device to enhance hearing will be provided if needed. - Corrected vision in the normal range. - Possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including an adding machine and typewriter, if needed. **LICENSES/CERTIFICATIONS:** None REV. 4/15/2024
    28d ago
  • Member Services Representative

    Garlan

    Member Service Representative Job 45 miles from Hanford

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Compensation: $16.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $16 hourly 60d+ ago
  • AT&T Representative

    Apex Premier Management

    Member Service Representative Job In Hanford, CA

    We are committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. We have put together a remarkable Training Program to develop our AT&T Representatives to train on development and management and transition into a leadership role within our company. We are looking to hire new AT&T Representatives to help expand our promotions with our Technology Clients. Performance-based promotions into management rather than seniority, so you go at your own pace. All openings are ideal for recent graduates, or professionals. Position Description: Training and Developing new strategies in customer relations and management Create status reports for all projects managed Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met Strong respect for a team environment Ability to cultivate client and consumer relationships Under the direction of the Senior Manager, you will develop skills in: Customer Service and Relations Brand Development Sales Territory Management Telecommunications and Technology Services Interviewing Acting as a Liaison with Clientele Direct Customer Service with face to face interaction Our ideal qualifications are: No Degree Required but having a customer service background is a plus Excellent interpersonal, research, and training skills Strong Student Mentality and willingness to learn and grow in a team environment Grace under pressure and good judgment in sensitive situations Mastery of good habits and professionalism An entry-level position with us will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career. We want to give you rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, Apply Now! #LI-Onsite
    $32k-49k yearly est. 2d ago
  • Customer Service Representative

    Shield Healthcare 4.4company rating

    Member Service Representative Job 32 miles from Hanford

    Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Customer Service Representative in our Fresno, CA office to assist our customers with their telephone orders. The position has a set schedule, Monday through Friday, no nights or weekends. This is an on-site position in Fresno, CA. JOB RESPONSIBILITIES: Answer incoming telephone calls/faxes and take orders from physicians, referral sources, and customers Enter orders into computer system in timely manner Attend to walk in customers Process authorizations and support documentation Process support and sales incidents to maintain customer satisfaction levels Resolve customer complaints Upsell and cross-sell to meet customer needs QUALIFICATIONS: 2+ years customer service experience Ability to multi-task Demonstrated problem solving ability Excellent verbal and written communication skills Bilingual English/Spanish preferred SALARY & BENEFITS: $17-34/hour, typical starting range $20-21/hour Medical, Dental, and Vision 401(k) with Company Match Sick and Vacation Days Flexible Spending Account Life & Disability Insurance Education Assistance Employee Referral Program Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
    $20-21 hourly 14d ago
  • Customer Service Representative

    Girl Scouts of Central California South 3.6company rating

    Member Service Representative Job 32 miles from Hanford

    Girl Scouts of Central California South (GSCCS), offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better. Girl Scouts has been equipping girls to achieve their full potential more than 100 years- and today, Girl Scouts stands as the preeminent leadership development organization for girls, with over 1 million members across the nation. At GSCCS, we serve more than 8,000 members, which includes 6,500 girls in Kindergarten through 12th grade & over 2,000 adult volunteers spanning across five (5) central valley counties: Kern, Tulare, Kings, Fresno & Madera. We have Council offices in both Fresno and Bakersfield, California. We believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world. Here's your opportunity to enhance your career while making a difference in girls' lives and in the world! You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. OUR MISSION: We are on a mission to build girls of courage, confidence, and character who make the world a better place.The right candidate won't just be promoting a program. Their work will impact and change future generations! Girl Scouts of Central California South (GSCCS) is looking for a dynamic Full-Time Customer Service Representative to join our team in Fresno, CA! POSITION SUMMARY: The Customer Service Representative is responsible for professionally and knowledgeably representing the Girl Scouts of Central California South Council as the first point of contact for the Gold Mine Store, and by response to incoming calls, e-mails and online requests for assistance. This role is responsible for providing a high level of customer service resolution and communication to members, volunteers, and customers both internal and external (contacts) in support of Girl Scouts (GS), Council initiatives, departmental and individual goals. Requirements ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service Develop and maintain exceptional customer service when interacting with internal or external contacts. Welcome internal and external contacts in a courteous manner; establish a helpful customer service relationship with the objective of encouraging repeat visits and long-term brand loyalty Interact with active and passive contacts in an attentive, knowledgeable, and efficient manner. Provide information about the Girl Scout mission and opportunities for girls and adults as members, volunteers or supporters of Council programs Manage phone and email communication effectively by providing appropriate responses or routing calls or inquiries promptly Handle customer complaints timely and courteously, provide appropriate solutions and alternatives within established time limits and follow up to ensure a satisfactory resolution. Apply conflict management and de-escalation strategies to handle difficult situations. Administrative- Customer Care Perform data entry activities necessary to manage customer information. Communicate the department's work plan, tasks, and appointments to ensure space/room availability as needed. Actively participate in cross-training in support of case management and retail. Retail/Inventory Perform Retail Management System functions accurately and efficiently which include but are not limited to operating the cash register; processing orders, product program payments and transactions and documentation. Develop and maintain knowledge of products including pricing, discounts, product availability or other specifics related to sale of retail goods. Support opportunities identified for the retail store to participate in Girl Scout community events. Perform interim inventory counts as directed; re-stock, organize and display merchandise on the sales floor promptly and in an appealing manner. Confer with Retail Lead to transfer goods as necessary to balance inventories and meet customer demand. Perform duties related to mobile store including inventory, scheduling, and operation as directed. Ability to relate to customers coming in for a Build-A-Bear experience including, stuffing the bear, performing the heart ceremony, sewing the bear, and interacting with the customer as they dress and make their bear come to life. Other Duties Represent the Council professionally, to both internal and external audiences, and provide courteous and prompt service to all internal and external parties, donors, members, volunteers, staff, and other community contacts. Support, comply with and adhere to all Girl Scout and Council policies in a professional manner, independently and with minimal oversight. Assist in achieving department initiatives and Council goals through effective and efficient performance of assigned duties and by collaborating cross-functionally as appropriate or directed. Perform other duties as assigned. REQUIRED COMPETENCIES: • Visionary: A strategic thinker who can drive the vision for GSCCS fundraising and communications efforts, which ultimately benefits the lives of girls throughout our community. • Servant-Leader: Leads with humility, empathy and awareness; actively contributes to employees' ability to reach their goals and thrive at GSCCS. • Collaborative: Fosters a respectful, transparent, and collaborative work environment. • Community-minded: Skilled at connecting with individuals across all socio-economic, ethnic, cultural, and professional backgrounds in the community. • Proactive & Perseverant: A self-starter who demonstrates strong personal initiative and the ability to drive projects through to completion. • Positive: Charismatic, warm and welcoming; a true “people-person.” • Growth Mindset: Says “yes” to appropriate, new opportunities and ideas for GSCCS. • Analytical: Ability to carefully study issues, identify trends, and formulate new ideas. • Metrics-Driven: An innovative thinker, pairing ideas with solutions and measurable outcomes. • Adaptive: Comfortable with multi-tasking; able to work both independently and in teams. • Reflective: Skilled at receiving and giving feedback and performance critiques. • Tact & Diplomacy: Patient, willing, and able to have difficult conversations as required. • Communicative: Strong written and oral communication skills. An effective public speaker and representative of the organization. • Flexible: Ability to work evenings and weekends as required. SKILLS AND QUALIFICATIONS: • Proven competencies such as personal integrity and professional conduct; self-starter and ability to foster diversity; possess decision-making skills; ability to adapt to a quickly changing environment and willing to try new ways of doing the job. Passion is a key word along with the ability “to work smart.” • Candidate must possess computer skills including but not limited to Word and Excel. Familiar with and use of an electronic cash register and retail store system. • Candidate must enjoy working on teams and foster team development which in turn will create a learning organization. • Candidate must lead by example, understand his/her limitations and not be afraid to ask for guidance when needed. • Candidate must understand the role of the volunteers and understand his/her role as a servant leader. • Candidate must have the ability to lift and carry up to 40lbs. • Candidate must have the ability to work evenings and weekends. • Candidate must be able to stay focused on tasks while balancing other important tasks. CERTIFICATES, LICENSES, REGISTRATIONS: • Prior retail and customer service experience. • Valid California state driver's license. ADDITIONAL JOB REQUIREMENTS: • Clearance of background check. • Become a registered member of GSUSA and GSCCS. • Access to reliable transportation. SELECTIVE ABILITIES & PHYSICAL DEMANDS: The incumbent must be able to possess the following qualifications to be offered and/or maintain employment in this position. • Physical ability to frequently stop, kneel, bend, crouch, and reach overhead. • Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings/nights. • This position requires the ability to remain stationary and to use a computer monitor, keyboard and mouse for extended periods of time. • Willingness and ability to work flexible schedule • Frequent weekends and evenings • Must be able to speak and communicate clearly, such as in public speaking engagements. • Other demands, as determined by Council. WORK ENVIRONMENT: The employee will work in an office environment and in close quarters with other staff and clients. The noise level in the work environment varies from moderate to loud; hectic situations can occur characteristic to working with infants, toddlers and parents in need. Exposure to odors and scents are common. Occasional exposure to adverse environmental conditions may occur. Salary Description $19.23 per hour
    $19.2 hourly 60d+ ago
  • Member Experience Representative I - Dinuba Branch

    Valley Strong Credit Union

    Member Service Representative Job 21 miles from Hanford

    Our Core Values The credit union is a values-driven organization. Our Core Values are at the center of everything we do and are the driving force behind our mission: We help people and communities prosper. 1. Everyone Counts - We promote a diverse and fair workplace to better serve our Members, Team Members and Communities, fostering an environment of transparency, trust, and respect. 2. Innovate Boldly - We dream big, challenge the status quo, move with agility, and embrace data-driven decisions. We listen and continuously make the impossible possible. 3. Embrace the Fun! - We take joy in our work by welcoming kindness, integrity, and authenticity. 4. Own It - Valley Strong is ours to grow. We hold ourselves accountable to doing our best work every day and are empowered to do what's right. Position Summary Department Retail Branches Provides exceptional Member experience throughout our communities. The ideal candidate provides detailed information and promotes credit union products and services to build relationships. Processes monetary transactions within assigned limits, maintains accurate records and balances each day's transactions in accordance with established policies and procedures. Proactively engages with Members to identify products and services designed to assist them in achieving their financial goals. Answers questions and directs Members to appropriate department for specialized services. Team Members are empowered to make the Member experience effortless and seamless. Creates an environment of trust by “doing what's right.” Essential Duties Processes financial transactions including deposits, withdrawals, transfers, payments, and general ledger entries while maintaining a cash drawer. Provides services to Member, including but not limited to cashier's checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance. Knowledgeable in all tools, products, and services to provide answers and assistance to Members' questions or concerns. Utilizes basic sales techniques to deepen existing Member relationships, often while processing transactions. Maintains responsibility for all cash controls and follows proper balancing procedures. Identifies Members' needs, cross-sells and refers Members to appropriate business partners. Recommends alternative channels such as online, mobile, and digital solutions. Identifies and reports fraudulent activity to prevent potential loss to credit union. Assists in the proper operation of the ATM and Teller Cash Dispenser units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc. Checks acceptance approval within assigned limits. Ensures confidentiality of all Member and credit union information. Efficiently and accurately processes all Member transactions on multiple systems. Reviews and maintains knowledge of products, fees, and policies, and stays current on offerings to make product suggestions with assistance. Understands the role in sales growth and meets branch-assigned and individual goals. Performs other duties as assigned. Supervisory Responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Min/Preferred Education Level Description Minimum High School or GED related experience and/or training; or equivalent combination of education and experience. Experience Minimum Years of Experience Comments Language Skills Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form. Physical Demands The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Team Member occasionally must lift and/or move up to 10 pounds. Ability to stand for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Skills and Abilities Must be able to process transactions in an efficient manner. Must be able to communicate policies and procedures to Members in an easily understood and professional manner. Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. Assists in the proper operation of the ATM and Teller Cash Dispenser units including, but not limited to, replacing receipt cartridge, clearing a blockage, etc. Checks acceptance approval within assigned limits. Ensures confidentiality of all Member and credit union information. Efficiently and accurately processes all Member transactions on multiple systems. Reviews and maintains knowledge of products, fees, and policies, and stays current on offerings to make product suggestions with assistance. Understands the role in sales growth and meets branch-assigned and individual goals. Performs other duties as assigned. Supervisory Responsibilities Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Min/Preferred Education Level Description Minimum High School or GED related experience and/or training; or equivalent combination of education and experience. Experience Minimum Years of Experience Comments Language Skills Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute dividends and interest. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written or oral form.
    $32k-46k yearly est. 14d ago
  • Financial Services Rep I or II, Perrin Branch

    Myeecu

    Member Service Representative Job 32 miles from Hanford

    9515 N Sommerville Dr, Fresno, CA 93720, USA Req #1146 Thursday, November 7, 2024 **40 Hours Per Week** Experience the difference with Educational Employees Credit Union, ranked #3 in California in Forbes' annual list of America's Best Credit Unions, and the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. E ECU offers a competitive benefits package, including 6%employer contribution to 401k. *No evenings or weekends!* The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry. Responsibilities of the position include: * Accurately process teller transactions (loan payments, transfer of funds, etc.) * Thorough knowledge of negotiable instruments such as cash and checks * Efficiently and accurately record information * Research and resolve members' concerns * Cross-sell credit union products and services * Efficiently utilize the software systems provided to perform member transactions Requirements of the position include: * Previous cash handling and/or customer service experience * Desire to provide outstanding member service * Ability to cross-sell * Self-motivated * Good communication skills * Dependable (arrive to work on time as scheduled) * Candidates for FSR II will have membership/vault or lending experience **Other details** * Pay Type Hourly * Min Hiring Rate $19.07 * Max Hiring Rate $31.88 * Required Education High School
    28d ago
  • Financial Services Rep I or II, Perrin Branch

    Educational Employees Credit Union

    Member Service Representative Job 32 miles from Hanford

    40 Hours Per Week Experience the difference with Educational Employees Credit Union, ranked #3 in California in Forbes' annual list of America's Best Credit Unions, and the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including 6% employer contribution to 401k. No evenings or weekends! The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry. Responsibilities of the position include: Accurately process teller transactions (loan payments, transfer of funds, etc.) Thorough knowledge of negotiable instruments such as cash and checks Efficiently and accurately record information Research and resolve members' concerns Cross-sell credit union products and services Efficiently utilize the software systems provided to perform member transactions Requirements of the position include: Previous cash handling and/or customer service experience Desire to provide outstanding member service Ability to cross-sell Self-motivated Good communication skills Dependable (arrive to work on time as scheduled) Candidates for FSR II will have membership/vault or lending experience Other details Pay Type Hourly Min Hiring Rate $19.07 Max Hiring Rate $31.88 Required Education High School This posting is inactive.
    $19.1 hourly 24d ago
  • Client Relationship Specialist - Pasadena, CA

    Charles Schwab 4.8company rating

    Member Service Representative Job 47 miles from Hanford

    RegularYour opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry.You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn'trequired for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. To read more about our client offerings visit: Charles Schwab - Investor Services What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $48k-60k yearly est. 2d ago

Learn More About Member Service Representative Jobs

How much does a Member Service Representative earn in Hanford, CA?

The average member service representative in Hanford, CA earns between $28,000 and $53,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average Member Service Representative Salary In Hanford, CA

$39,000

What are the biggest employers of Member Service Representatives in Hanford, CA?

The biggest employers of Member Service Representatives in Hanford, CA are:
  1. Planet Fitness
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