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  • Customer Service Representative

    Patient's Choice Medical

    Member service representative job in Denver, CO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-37k yearly est. 1d ago
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  • Oil & Gas New Engine Sales & Service Representative

    Smith Power Products, Inc. 3.7company rating

    Member service representative job in Frederick, CO

    About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives
    $28k-38k yearly est. 1d ago
  • Aviation Customer Service Supervisor

    ABM Industries 4.2company rating

    Member service representative job in Denver, CO

    The Aviation Customer Service Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities **Pay Range $22.00 - $23.00 Hourly** The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program **Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management (*********************************************************************************************************** . Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **General Responsibilities:** Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customer service requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. **Specific Duties / Essential Job Functions:** (Other duties may be assigned.) + Monitor and maintain staffing levels with the assistance of the local Human Resources Department. + Ensure that future schedules are complete (days off, vacations, etc.) + Ensure all call offs are covered. + Accommodate increased / decreased client staffing requests. + Manage employee lunches and breaks. + Manage the No-Fault Attendance Policy + Communicate with Client representatives on a frequent basis regarding operations. + Manage daily schedules. + Maintain daily shift report for managers. + Perform basic administrative and payroll functions (if applicable) + Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels. + Effectively coach, counsel and discipline employees. + Work with Safety Quality Manager to ensure the safety and security of the operation. + Set positive, professional example for workforce. + Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities. + Miscellaneous duties as assigned **Supervisory Responsibilities:** **Other:** **Physical Demands:** _The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The individual may be required to stand and walk for 2/3 or more of the work shift. + Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift. + Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift. **Work Environment:** _The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._ + The work environment has a moderate noise level. **Specific Job Knowledge, Skill, and Ability:** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._ **Language Skills:** + Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks. + Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public. **Math Skills:** + Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals **Reasoning Ability:** + Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. + Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times. + Employee must comply with and enforce all guidelines and policies set forth in the ABM Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. **Education:** High school diploma or GED required. College degree or equivalent work experience preferred. **Experience:** Previous management experience preferred. **Overall:** + Must be 18 years of age or older. + Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable). + Must work schedule as assigned. ABM will accept applications for this position until 10/17/2025. REQNUMBER: 136546 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
    $22-23 hourly 6d ago
  • Servicing Transfer Associate

    Cornerstone Capital Bank 3.3company rating

    Member service representative job in Englewood, CO

    ***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: Cornerstone Servicing is seeking a Servicing Transfer Associate that will be a quick learner and have strong organizational and project management skills to ensure timely processing of loan images during a servicing transfers. The responsibilities include, but are not limited to, review of inbound loan images, mapping and transformation, successful and timely ingestion of images into the image repository, reconciling expected images to actual images ingested and working with counterparties on missing documents. This will require communications with clients, internal IT, internal business units and external counterparties such as previous servicers and vendors. Additionally, this role may be responsible for other departmental tasks including assisting with Cornerstone Servicing pre and post-transfer communications and basic loan transfer coordination. A successful candidate will also be able to participate in departmental projects, be detail oriented, have strong verbal and written communication skills, be able to facilitate meetings efficiently and will be able to manage multiple projects at a time. Location: Onsite daily in Englewood, CO Compensation: $50-60k/yr Key Responsibilities: Reviewing the image pipeline daily to ensure adherence to all SLAs related to the image ingestion process. Pipeline used to track milestones of the image ingestion process. Updating the image pipeline daily to ensure proper tracking and status of each transfer. Pipeline will be used for management SLA reporting. Working with transfer team and counterparties on receipt of images. Mapping counterparty documents to Cornerstone Servicing naming conventions and ensure all images are uploaded timely to the image repository. Completing an image reconciliation by comparing received images and ingested images. Working with transfer team and counterparties to resolve missing document requirements. Working with business units to identify and create new document classifications. Use strong verbal and written communication skills to collaborate with counterparties, vendors, and internal partners including setting agenda items and updating a project plan for each transfer. Responsible for initiating and actively participating in ad-hoc and routine meetings. Escalate, when necessary, all roadblocks impacting image requirements and SLA adherence. Provide assistance as necessary on other department tasks related to the onboarding or deboarding of loans. What you'll need to be successful: Bachelor's Degree preferred, or equivalent years of experience 3+ years of mortgage servicing or origination experience Strong ability to multitask while maintaining proper attention to detail and while prioritizing a diverse workload with time-sensitive deadlines Strong time and organizational management skills Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner Ability to identify key origination and servicing documents Intermediate/advanced experience with Microsoft Excel Ability to analyze data for patterns and anomalies Experience with Black Knight's MSP Servicing system preferred What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-60k yearly 2d ago
  • Member Service Representative (Part Time) - Lakewood

    Navy Federal Credit Union 4.7company rating

    Member service representative job in Lakewood, CO

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 2125 South Webster Street Suite 101, Lakewood, Colorado 80227 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $30k-37k yearly est. 4d ago
  • Digital Retention Specialist - Spanish

    Talent Groups 4.2company rating

    Member service representative job in Broomfield, CO

    Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
    $31k-37k yearly est. 2d ago
  • Licensed Branch Customer Service and Sales Rep - Westminster, CO

    The Auto Club Group 4.2company rating

    Member service representative job in Westminster, CO

    Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: * Other Branch positions - Field Insurance Sales Agent, Travel Agent or * Other Departments such as: * Call Centers (ERS, Sales and Service, etc.) * Automotive Services * Claims * Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. * Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products * Generates leads, update members on travel and insurance specials, and provides travel information * Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer * Responds to customer inquiries and refers to agent when appropriate * Provides a high level of administrative support to Travel and Insurance Agents during peak periods * Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel * Conducts outbound promotional calls for insurance and /or travel products * Participates in a team environment to promote customer satisfaction and consistent service following the customer service model * Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary * Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities * Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: * Active State Property & Casualty License or ability to attain within 90 days of start date Education: * High School Diploma or equivalent Work Experience: * Providing a high level of customer-focused service * Servicing insurance policies and processing applications, renewals and amendments, and taking payments * Responding to billing and coverage questions * Promoting sale of insurance products and/or travel and membership products * Outbound promotional calls for insurance and/or travel * Computer software applications (Word, Excel, etc.) and Web based operations Successful candidates will possess: * Insurance and travel terminology * General insurance and/or travel regulations * Underwriting procedures * Sales regulatory and compliance guidelines * Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems * Communicate effectively (verbal and written) with others in a work environment * Perform mathematical calculations to accurately perform monetary transactions * Work effectively in a Team environment * Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility * Work irregular hours including holidays and weekends (may include community events) * Work under pressure in a high volume, fast paced customer service environment Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23 hourly 4d ago
  • Client Service Associate (Teller) 32 hours -Colorado Blvd Denver, CO

    Banktalent HQ

    Member service representative job in Denver, CO

    At Vectra Bank, the Rocky Mountain region is a part of who we are, and we understand why families and businesses choose to live, grow, and play here. Consistently recognized as a Top Workplace by The Denver Post, we offer our customers and employees the best of both worlds: a broad reach and depth of financial resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are as passionate about business as we are about success. At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions. We personify this difference through our tagline: Big Enough to Count / Small Enough to Care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career. We are looking for a Client Service Associate (Teller) to provide top notch customer service to our clients and customers at our Colorado Blvd. branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Looking for Individuals who are available Monday through Saturday Essential Functions: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc. Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources. Identifies and maximizes cross-sell banks opportunities through exploring needs. Other duties as assigned. Qualifications: Requires High School Diploma or equivalent and some cashiering, customer service, balancing or other related experience. Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking. Must have solid balancing and customer service skills. Ability to cross-sell bank products based on clients' needs. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Parental Leave and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits including coaching and therapy sessions Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $19.00 - $21.00 hourly depending on job-related factors such as level of experience and location.
    $19-21 hourly 2d ago
  • Bi-Lingual Customer Success Representative

    Yield Solutions Group Inc.

    Member service representative job in Centennial, CO

    Bi-Lingual Customer Success Representative Company: Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source. We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver Job Summary We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction. This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun. Key Responsibilities Handle inbound call flow in an efficient and professional manner Proper inbound service levels, according to company standards Handle e-mail and chat inquiries in a professional manner Transfer call to the appropriate staff when needed. Apply proper phone and written etiquette in order to resolve customer inquiries Active listening and learning skills Provide creative and innovative thinking Troubleshoot customer issues and ensure a firm resolution Handle issues in the best interest of both the company and customer Assist in providing customers with a sold understanding of the loan process Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed Assist in handling and completing deals with no product Handle all other duties as assigned by management. Skills and Knowledge Must speak both Spanish AND English Strong communication skills Great work ethic Understanding of financial terminology and financial instruments Tenacity Ability to multi-task Friendly personality Computer proficiency Must be able to type 40 wpm Ability to quickly absorb product knowledge and sales processes Fluent in Spanish would be an advantage Experience: One-year customer service-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures. Financial Services or Insurance experience Outgoing customer services/sales experience Outbound Call Center Sales experience What we offer: Full training in the sales process and products Great Benefit package including: Full-Time Base plus Monthly Bonus Health, Dental and Vision Insurance Life Insurance Paid Time Off 401(k) Plan True potential for advancement, we always endeavor to promote from within. Company Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision: Integrity Respect Accountability Compliance Collaboration Passion Appreciation Compensation details: 21-22 Hourly Wage PI02ebd29f27b6-31181-39450590
    $35k-54k yearly est. 8d ago
  • Immigration Services Officer

    Department of Homeland Security 4.5company rating

    Member service representative job in Denver, CO

    Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
    $71k-104k yearly est. 6d ago
  • Lease Servicing Specialist II

    Cobank 4.8company rating

    Member service representative job in Greenwood Village, CO

    A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Benefits Offered by CoBank Careers with a purpose Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays Competitive Compensation & Incentive Hybrid work model: flexible arrangements for most positions Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance Robust associate training and development with CoBank University Tuition reimbursement for higher education up to $10k per year Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution Associate Resource Groups: creating a culture of respect and inclusion Recognize a fellow associate through our GEM awards Job Description Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking. Works in a team environment and collaborates with Relationship Services Specialists (RSS), asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Leasing Delivery Services (LDS) leadership and other internal departments. Essential Functions Coordinates with leasing customers and partners to collect credit conditions required to prepare lease documents. Validates conditions meet requirements. Prepares and sends lease contract documents to leasing customers and partners in accordance with FCL policy and procedure, ensures completeness and accuracy over lease agreements Completes booking activities to meet internal, partner and customer commitments. Performs booking functions to active lease contracts in the lease accounting system. Performs validation steps over contract documents and system attributes to ensure the completeness and accuracy of manually keyed attributes to the lease accounting system. Completes funding activities for assigned accounts to meet internal, partner and customer commitments. Performs appropriate due diligence according to FCL policies and prepares vendor payment requests within authority limits. Obtains additional approval from leadership for payment requests outside of authority. Performs maintenance activities in support of contract modifications, corrections and end of lease decisions over the life of the lease. Completes UCC filings within regulatory guidelines and takes appropriate steps to manage recordable legal documents with title companies, state and local jurisdictions. Backs up other team members. Performs closing activities for other teams in support of work load leveling. Performs quality assurance functions. Works with team to ensure that high quality standards are achieved. Communicates status to team and leadership. Keeps supervisor informed of workload and escalates issues in a timely manner. Actively engages with team contributing to fulfillment of overall partner and customer origination commitments and issue resolution. Participates in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service. Works closely with Relationship Managers, Account Managers, customers and lease partners to provide superior customer service. Periodically reviews and updates procedures to align with business practices. Actively identifies continuous improvement opportunities and partners with management to implement process and system enhancements. Cross-trains in order to assist and back-up other associates. Education High school diploma or GED required Work Experience 2 years of experience, preferably in the leasing industry. required Associate's or bachelor's degree in finance, business administration or relevant discipline preferred. Basic knowledge of the Farm Credit System preferred. Basic knowledge of the leasing industry, leasing documentation, tax and closing requirements Working knowledge of office software applications, Tvalue, CRM, and Rapport Ability to accommodate varying work and scheduling requirements in order to meet deadlines Ability to solve problems, and identify when to escalate issues. Ability to interact with and engage others appropriately at all levels in the organization. Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel) Ability to work independently as well as collaboratively in a team environment. Strong organizational and time management skills. Excellent detail and customer service orientation. Strong verbal and written communication and interpersonal skills. Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $53,500 - $61,200. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
    $53.5k-61.2k yearly Auto-Apply 21d ago
  • Business Services Principal Professional

    University of Colorado 4.2company rating

    Member service representative job in Aurora, CO

    Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy. This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team. This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research. This position is the Center's lead resource for financial, personnel and IT matters. Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center. The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities. Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead. Ensure the Ludeman Center financial activity adheres to University and Foundation policies. Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps. Regularly monitor revenue and expenditure activity for each source of funds. Generate journal entries, payroll expense transfers, funding distributions within accepted university policy. Direct Ludeman Center expenditures by the staff. Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations. Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center. Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues. Administer and coordinate scope-of-work, contract execution and monitoring. Provide analysis of Ludeman Center funding model(s) and sources and uses. Provide timely financial updates to the Ludeman Center Director and Deputy Director. Coordinate with School of Medicine on physical space inventory. Oversee Center computer inventory and updates to software and hardware. Act as Approving Official for purchasing and travel card holders. Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes. Some agreement details are highly confidential and discretion is needed to ensure privacy. Prepare program revenue reports, track program sponsors and prepare sponsor invoices. Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation. Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board. Board presentations require knowledge of variances between budgets and actual spending. Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement. Provide support for community education, research and outreach programs as well as special events as needed by other Center leads. Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors. Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award. Provide strategic planning analysis and manage programs as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings. Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health. Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research. In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities. A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution. Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations. Two years of relevant related program and grant management (research, foundation, private, event, etc. ) experience Two years of experience utilizing and managing databases using electronic software. Two years of experience with University systems and procedures. Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration. Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action. Strong analytical and financial skills, including budgeting, forecasting, and financial analysis. Excellent interpersonal and organizational skills, and ability to problem solve and multi-task. Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff. Excellent communication skills, both oral and written. Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement. Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability. Ability to meet multiple concurrent deadlines with continuous changing of priorities. Due to the confidential nature of the duties, discretion is required. Strong computer and technology skills; proficient in all Microsoft Office applications. How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison. meyerkord@cuanschutz. edu. Screening of Applications Begins:Immediately and continues until position is filled. For best consideration, apply by February 5, 2026. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr. adacoordinator@cuanschutz. edu . Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program. Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison. meyerkord@cuanschutz. edu. Position Number: 00844199
    $23k-34k yearly est. Auto-Apply 11d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Aurora, CO

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Application Deadline: 02/12/2026
    $22.1-33.1 hourly Auto-Apply 8d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Bill Knight-State Farm Agent

    Member service representative job in Denver, CO

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Customer Retention Specialist In-Office Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow with Purpose. The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What Youll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional support for policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What Were Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full licensing support and guidance from day one Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you. Apply today to join the Bill Knight State Farm Agency.
    $26k-32k yearly est. 7d ago
  • Financial Service Representative I

    Native American Bank N A

    Member service representative job in Denver, CO

    ←Back to all jobs at NATIVE AMERICAN BANK N A Financial Service Representative I SummaryNative American Bank is a one-of-kind institution that is an Agent of Change for Native Communities. At our core, we are committed to the vision and mission of the Bank. We believe our employees are our greatest asset, and we are at our best through teamwork. We are seeking a dedicated and knowledgeable individual to join our team. The Financial Services Representative role focuses on delivering excellent customer service in banking, including transaction handling, account management, and compliance with policies. Responsibilities involve using digital banking tools, auditing records, resolving customer inquiries, and participating in ongoing training to enhance branch operations. *This role is only open to candidates currently residing within a 45 miles radius from Denver, CO at this time. Responsibilities Demonstrates working knowledge and is compliant of all company policies and related procedures and regulations. Provides an elevated level of customer service, in person, by phone and email, and assists with resolving issues, banking and financial education and transactional research. Performs Teller duties, as needed, including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately. Assists in daily in-branch responsibilities to review specific reports sent by the Deposit Operations Department including, the Non-Sufficient Funds, Non-Post, Substitute Checks, and Dormant/Upcoming Dormant Accounts. Opens and maintains a variety of account products including consumer and business checking and savings accounts and Certificates of Deposits. Familiar with and complies with CIP requirements; verifies and updates customer identification program information to maintain data accuracy. Familiar with consumer and business deposit suites, to include cash management services, including benefits, services charges, and restrictions. Identifies and escalates observed customer and working environment issues to senior branch staff to seek issue resolution and guidance. Completes required training within established timelines to support ongoing development (Reg U, JH University, internal recorded training). Conducts interaction with peer group and interdepartmental staff in a courteous and professional manner providing prompt, efficient, and accurate service. Takes initiative to familiarize oneself with an understanding of our digital banking tools (Online eBanking, Mobile App, Debit Card and ATM products). Demonstrates a willingness to assist Subject Matter Experts or product managers on updated branch initiatives or enhancements to procedures. Auditing retention files to ensure account documentation has been successfully imaged to our core system. Determines and assists with changes to branch security including an update of signals for opening and closing procedures and tasked with communication of updates to internal staff. Recommends and implements solutions based on analysis of issues and implications for the bank and clients; identifies emerging issues and trends to inform decision making. Contributes and participates in meetings such as All Hands Call to establish accountability and knowledge around branch processes and procedures Performs other related duties as necessary or assigned. Qualifications Bachelor's degree or equivalent work experience in bank/branch operations or related field. A minimum of two years' experience in financial services, banking, or sales. Possesses a thorough understanding of standard banking principles and branch operations, including deposits, sales, customer service and transaction processing. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Ability to work independently and in a fast-paced environment. Ability to anticipate work needs and interact professionally. Excellent organizational skills and attention to detail. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Benefits Competitive salary and benefit package Professional development opportunities Health, Dental and Vision Insurance Health Savings Account with company contribution Employer paid Short-term and Long-term disability insurance Employer paid Life Insurance 401(k) plan and matching RTD Eco Pass (Denver) / ORCA (Seattle) Pet Insurance Paid Time Off Volunteer Time Off Company CultureNative American Bank is a full-service community bank committed to meeting the financial needs of individuals, businesses, and non-profits within the Native American community and beyond. Our focus is on delivering a personalized banking experience that honors cultural sensitivities. Since our founding in 2001, our mission has been to empower Native American and Alaskan Native individuals, enterprises, and governments by providing affordable and flexible banking and financial services tailored to their unique goals. We take pride in cultivating personal relationships with our customers while upholding the highest standards of professionalism. Our diverse range of services includes personal and business banking, lending solutions, and more, all designed to support our clients' aspirations. At Native American Bank, we go beyond traditional banking by encouraging our employees to engage in community service through our Mission in Motion program. We believe in giving back and nurturing a collaborative spirit among our neighbors. By joining Native American Bank, you play a crucial role in helping our community thrive while ensuring that our financial practices are guided by our cherished traditional values. Additional Information Pass background check prior to hire This position requires a 100% in-office schedule to candidates currently residing within a 45 miles radius from Denver, CO at this time. The hourly salary range for this full-time position: $24.00/hr - $29.00/hr. Please visit our careers page to see more job opportunities.
    $24-29 hourly 1d ago
  • Financial Service Representative - $1000 Sign On Bonus

    Arapahoe Credit Union 3.6company rating

    Member service representative job in Centennial, CO

    Job Description Arapahoe Credit Union is seeking a full time (40 hour) Financial Service Representative (Member Service Representative) for Centennial and Englewood Branch locations, Monday - Friday. New account and Credit Union banking relationship proficiency is required; IRA background is a plus. The applicant must be skilled at building and strengthening relationships and creating member loyalty while anticipating and exceeding their financial needs through active promotion, sales and delivery of our products and services. The applicant suited for this position also must have superior in person, telephone, and written communication skills. Credit Union or Banking experience is required. Bilingual (Spanish) is preferred but not required. Hiring immediately - $1000 sign on bonus! Choice Pay Structure available - earn an extra $2.20 an hour. This pay structure is NOT eligible for paid time off or paid holidays. Duties The Financial Service Representative is primarily accountable for establishing and maintaining member relationships through active listening and matching credit union products and service to the members' needs while simultaneously handling a wide variety of duties and responsibilities, which include: Assists members and potential members with their credit union needs in person and over the phone Identifies cross sell opportunities and successfully cross sells ACU's products and services Assist members with IRA requests Identifies and makes recommendations regarding steps to improve the department's operating methods and procedures Identifies transactions/situations to which BSA documentation should be completed and submitted Assist teller line by receiving and processing member financial transactions, including deposits, withdrawals and loan payments. Maintains a high level of accuracy Qualifications The qualified applicant must have superior communication skills in person, over the phone, and through written form. They must provide friendly, prompt, professional and accurate service to all members and co-workers. The applicant is also expected to maintain a professional work environment and business-like appearance and represent the credit union in a professional manner at all times. Additionally, the applicant must maintain a dependable record of attendance and timeliness. At a minimum, the applicant needs to have one to twelve months of similar or related experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Benefits: Competitive salary Incentive opportunities Monday through Friday work week Health insurance including medical, dental and vision Retirement benefits Employer paid life insurance, short term and long-term disability policies Paid Time Off Flexible Spending Accounts (FSA) Tuition Reimbursement
    $26k-30k yearly est. 12d ago
  • Financial Services Representative

    Adams Bank and Trust 4.0company rating

    Member service representative job in Longmont, CO

    Job Description Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative
    $29k-33k yearly est. 17d ago
  • Financial Services Representative - State Farm Agent Team Member

    Weston Leake-State Farm Agent

    Member service representative job in Arvada, CO

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview: Are you an experienced financial services and insurance professional who thrives on building strong customer relationships and guiding clients toward a secure financial future? Our State Farm agency is seeking a customer-focused individual who can confidently consult on financial planning, life and health insurance, and long-term protection strategies. This role is ideal for someone who enjoys meaningful conversations with customers, has strong analytical skills, and can identify the right mix of products to meet their needs. Key Responsibilities: Consult customers on financial planning, investment options, and life/health insurance coverage Assist customers with portfolio management, asset allocation, and risk management strategies Conduct financial reviews and recommend personalized product solutions Maintain compliance with financial and insurance regulations Train and mentor team members on customer needs analysis and sales conversations Preferred Qualifications: Active Life & Health license (required or ability to obtain quickly) FINRA Series 7 and 63 licenses preferred Previous experience in financial services and/or insurance Strong communication and analytical skills Professional, trustworthy, and customer-focused demeanor If youre ready to combine your expertise in financial services with the opportunity to lead, mentor, and make a lasting impact on customers lives, wed love to hear from you.
    $26k-37k yearly est. 8d ago
  • Financial Services Representative

    Yield Solutions Group LLC

    Member service representative job in Englewood, CO

    Job Description Company Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision: Integrity Respect Accountability Compliance Collaboration Passion Appreciation Job Summary We are seeking experienced Financial Services and Sales Representatives. You will ultimately be responsible for working with customers to help them refinance their automobiles. You will be discussing finance options with qualified leads (no cold calling required) and educating them in the financial risks of auto loans.
    $26k-37k yearly est. 30d ago
  • Financial Services Representative

    Adams Bank and Trust 4.0company rating

    Member service representative job in Firestone, CO

    Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative 💼 Full-Time 💡 Why You'll Love Working Here: Work in a supportive, team-focused environment Build lasting relationships with customers Professional growth opportunities Competitive pay + benefits package About the Role We're looking for a positive, customer-focused go-getter to join our team as a Financial Services Representative (combination of Teller and Personal Banker). In this role, you'll be the friendly face our customers rely on for everyday banking, while also helping them discover products and services that make their financial lives easier. What You'll Do: Greet customers and process transactions quickly and accurately Balance and maintain your cash drawer daily Open and close accounts (checking, savings, CDs, NOW accounts, etc.) Provide exceptional customer service and build long-term relationships Cross-sell banking products and services based on customer needs Perform basic loan administration as needed Follow all policies, procedures, and regulations What We're Looking For: Cash handling experience Strong customer service & communication skills Ability to multitask and pay close attention to detail Professional appearance and demeanor Sales experience preferred (but not required) College degree may be substituted for experience - we'll train the right person Perks & Benefits: Competitive pay Health, dental, and vision insurance 401(k) with employer match after one year Paid time off & holidays Ongoing training and career growth opportunities Ready to Join Our Team? Apply now with your resume - we can't wait to meet you!
    $29k-33k yearly est. 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Highlands Ranch, CO?

The average member service representative in Highlands Ranch, CO earns between $21,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Highlands Ranch, CO

$28,000

What are the biggest employers of Member Service Representatives in Highlands Ranch, CO?

The biggest employers of Member Service Representatives in Highlands Ranch, CO are:
  1. Public Service Credit Union
  2. Canvas Talent
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