Member service representative jobs in Idaho - 827 jobs
Relief CSR Driver
Ameripride Services 4.3
Member service representative job in Meridian, ID
The Relief Customer ServiceRepresentative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Relief CSR m CSR, Driver, Customer Service, Manufacturing
$30k-36k yearly est. 8d ago
Looking for a job?
Let Zippia find it for you.
Commercial Lines Customer Service Representative
Brown & Brown 4.6
Member service representative job in Meridian, ID
Brown & Brown is seeking a Commercial Lines Customer ServiceRepresentative to join our growing team in Meridian, ID!
The Commercial Lines Customer ServiceRepresentative is responsible for servicing Agency Bill and Direct Bill accounts, including invoicing, policy changes, coverage comparisons, and compliance documentation. This role supports client retention and growth through strong relationship management, identifying coverage gaps for upsell/cross-sell opportunities, and overseeing administrative tasks such as certificates, auto ID cards, and policy processing.
How You Will Contribute:
Provide service to existing clients via inbound calls, emails, and daily tasks
Make outbound phone calls to provide customer service
Quote and Bind insurance with various carriers for existing clients
Respond to requests for certificates of insurance or auto ID cards
Maintain a concern for timeliness and completeness on all service requests
Utilize an electronic filing manager to maintain documentation and compliance
Notate and file documents in our agency management system
Licenses and Certifications: P&C Licensed in Idaho
Skills & Experience to Be Successful:
High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Strong typing skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
3+ years of Commercial Insurance experience
P&C license required or able to obtain within 90 days of hire
AMS360 experience
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
$28k-33k yearly est. 2d ago
BUSINESS SUPPORT REP
Day Wireless Systems 4.2
Member service representative job in Boise, ID
The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical.
Supervisory Responsibilities: N/A
Essential Duties and Responsibilities:
Generate outbound business development sales calls to prospective customers
Identify and resolve problems in a timely manner
Answer any inbound Sales call and assist customers with their needs
Manage orders with correct pricing and product availability
Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams
Attends new product training as needed
Develop and implement plans and strategies for quickly developing their Sales territory
Articulate the value proposition of our products and services to convert prospects to customers
Proven success in ability to close new business
An understanding of radio concepts and a moderate understanding of general wireless technology
Occasionally travel with other Sales Representatives on Sales calls
Other duties as assigned
Qualifications
Required Experience:
Business to business sales experience
1-2 years inside sales, customer service, telemarketing, or phone support experience
Experience using Outlook, Excel, data base software, NetSuite is preferred
Experience selling product or service over the phone
Past experience in selling technical products is a plus
Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
$27k-31k yearly est. 3d ago
Customer Solutions Representative
HP Inc. 4.9
Member service representative job in Boise, ID
Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.
**_Responsibilities:_**
+ Gathers and assesses SMB customers' hardware, software, and technical needs.
+ Generates leads to specific departments based on customers' needs and segments.
+ Identifies related future needs for lead generation and opportunity expansion.
+ Identifies customer-specific parameters and constraints that impact the solution.
+ Investigates and optimizes a solution's fit to the requirements of the customer.
+ Identifies probable competition.
+ Solicits inputs from team members as required.
+ Anticipates some of the potential challenges for the proposed solution.
+ Assists peers in the area of expertise as needed.
+ Manages multiple tasks or cases simultaneously with minimal supervision.
**_Education and Experience Required:_**
High school education or equivalent. Typically requires 1- 3 years general experience or an equivalent combination of experience and college-level education.
**_Knowledge and Skills:_**
+ Superior communication skills both written and verbal
+ Experience in customer-facing role either remote or face to face
+ Understands internal processes and tools
+ Computer proficiency
+ Problem-solving skills
+ Accuracy in data entry
+ Excellent fluency in language to be supported.
+ Familiarity with computer technology
+ Time management skills
+ Oversee compliance with operating procedures and standards
+ Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
+ Understands internal processes and tools
The pay range for this position is **$22** to **$28** USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
**Benefits:**
HP offers a comprehensive benefits package for this position, including:
+ Health insurance
+ Dental insurance
+ Vision insurance
+ Long term/short term disability insurance
+ Employee assistance program
+ Flexible spending account
+ Life insurance
+ Generous time off policies, including;
+ 4-12 weeks fully paid parental leave based on tenure
+ 13 paid holidays
+ 15 days paid time off (US benefits overview (********************************** )
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$22-28 hourly 7d ago
Service Center Accountant
Gillspointstire
Member service representative job in Idaho
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us.
The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise.
Responsibilities:
Maintain and reconcile POS transactional data and vendor receipts for assigned locations.
Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks.
Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system.
Ensure proper documentation is attached to financial transactions for compliance and audit purposes.
Identify and troubleshoot discrepancies or errors in bookkeeping functions.
Collaborate with internal departments to resolve financial data inconsistencies.
Support month-end closing processes as needed.
Requirements
Qualifications & Skills:
Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments.
Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems.
Detail-Oriented: Strong attention to detail to ensure accuracy in financial records.
Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently.
Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy.
Preferred Qualifications:
Experience working with POS systems and vendor invoice processing.
Prior knowledge of NetSuite or similar ERP systems.
Strong organizational and time-management skills.
Ability to act as liaison / coach when working with service center managers
$24k-29k yearly est. 4d ago
Test Content Services Specialist
Psi Services 4.5
Member service representative job in Boise, ID
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Customer Experience Representative
Decked LLC
Member service representative job in Ketchum, ID
Apply Description
General Summary: As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support through customer interactions including but not limited to chat, phone calls, email, managing product reviews, and SMS responses. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive customer experience from pre to post-purchase. You will collaborate closely with various teams, including the eCommerce, Advertising and Email teams, to improve customer communications and satisfaction and contribute to the overall success of the organization.
Essential Job Functions:
Customer Support + Engagement:
Be the #1 voice of the customer at DECKED as the first point of communication with the customer.
Maintain the highest level of product knowledge to best assist customers.
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer issues and complaints efficiently and effectively, ensuring customer satisfaction.
Document and track customer interactions and resolutions in the CRM system
Build and maintain strong relationships with customers by providing personalized service.
Proactively reach out to customers to gather feedback and identify opportunities for improvement.
Assist in developing and implementing customer retention and cross-selling strategies.
Act as a liaison between customers and internal teams to ensure customer needs are met.
Travel as required for customer events and support
Problem Solving:
Analyze customer feedback and data to identify trends and areas for improvement, specifically focused on a customer first approach (i.e. intuitive, no BS).
Collaborate with cross-functional teams to address and resolve customer pain points.
Develop and implement solutions to improve customer experience.
Continuously seek ways to improve processes and enhance customer satisfaction.
Communication:
Communicate effectively with customers to understand their needs and provide appropriate solutions, ensuring that all interactions align with DECKED's brand pillars of Customer First, No BS, Intuitive, Rugged, and Built for Tomorrow.
Provide regular updates to the Customer Service Manager on customer feedback and trends.
Participate in team meetings and contribute to discussions on improving customer service practices.
Knowledge, Skills, and Abilities:
Previous experience in customer service or a related field is preferred.
Demonstrates a hand-on, can-do attitude with a willingness to take on tasks outside the typical job scope to ensure the success of the team.
Strong problem-solving skills with the ability to handle difficult situations.
Proficiency in using CRM systems and customer support tools.
Excellent communication skills, both written and verbal.
Ability to work collaboratively in a team environment.
Detail-oriented and capable of managing multiple tasks simultaneously.
Willingness to work flexible hours, including evenings and weekends, as needed.
Bachelor's degree or equivalent experience in a similar industry is preferred.
Ability to thrive in a fast-paced and collaborative environment
Compensation and Benefits:
Compensation DOE
Health, dental, vision, short- and long-term disability, & group term life insurance
401k with match
Paid parental leave
Wellness benefit
· Free water, decent coffee, nice people
Note: The statements herein are intended to describe the general nature and level of work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$37k-57k yearly est. 3d ago
Customer Success Representative
Activated Insights
Member service representative job in Rexburg, ID
About Us
Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Customer Success Representative seat to support our company's growth and operational efficiency.
Founded in 2008, Activated Insights is a software company serving North America's fastest-growing labor market-long-term and post-acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom-and-pop small businesses to billion-dollar care organizations. Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.
What Sets Activated Insights Apart:
We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long- term care to address the fastest growing segment of the US population.
Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market.
Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.
Qualifications
Why Is This Role So Special?
The Customer Success Specialist plays a critical role in ensuring customers gain maximum value from our products and services. By building strong relationships and understanding each customer's unique needs, you will help drive adoption, satisfaction, and long-term retention. This role involves onboarding new clients, providing ongoing support and education, and proactively identifying ways to enhance their experience. The ideal candidate will be an excellent communicator, empathetic listener, and strategic problem-solver who is passionate about helping customers succeed and contributing to the overall growth and success of the company.
About the Role
As a Customer Success Specialist you will manage a portfolio of SMB customers, building strong relationships and driving their success with our solutions. You will proactively engage customers at key journey points to ensure satisfaction, adoption, and retention while identifying opportunities for growth and value delivery.
Key Responsibilities & Commitments:
Customer Relationship Management
Proactively engage customers at key journey points to drive satisfaction, adoption, and retention
Build trust and rapport with clients, minimizing churn and managing cancellations from start to finish
Serve as the main point of contact for assigned customers
Communication & Documentation
Communicate clearly and professionally with customers across channels
Maintain accurate, timely documentation of all interactions following internal procedures
Value Delivery & Product Education
Host monthly webinars and workshops to showcase product value
Provide ongoing product training and support tailored to customer needs
Identify opportunities to improve customer experience and share feedback with internal teams
Performance & Metrics
Your performance will be evaluated based on:
Net Promoter Score (NPS)
Net Dollar Retention (NDR)
Customer Health Score trends and improvements
Customer retention and churn prevention efforts
Customers saved
% of re-engagement of stale accounts
QBRs conducted and feedback collected
Number of expansion opportunities identified
CRM documentation accuracy and completeness
Process adherence and industry insights
Collaboration
Work collaboratively within the CS team to streamline workflows and optimize customer outcomes
Share knowledge and support peers to create a unified, high-performing team
Product & Industry Knowledge
Stay up to date on all Activated Insights product offerings
Understand the healthcare landscape and its challenges as they relate to your customers
What You'll Bring
2+ years of professional B2B communications experience
High school diploma or equivalent
Strong computer literacy and proficiency in Microsoft Office Suite
Excellent written and verbal communication skills
Strong analytical, problem-solving, and time management skills
Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines
Exceptional emotional intelligence with active listening skills
Ability to motivate and influence others with professionalism, diplomacy, and tact
Strong organizational skills and attention to detail
Basic understanding of information technology processes
Physical Requirements
Prolonged periods sitting at a desk and working on a computer
Frequent use of alpha/numeric keyboarding
Ability to view a computer screen for extended periods
Uses voice to communicate by phone
Ability to lift up to 15 pounds at times
Schedule:
Full time, 40 hours each week
Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.
$37k-57k yearly est. 11d ago
Service Center Accountant
Gills Point S Tire & Auto
Member service representative job in Boise, ID
Job DescriptionDescription:
Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers while ensuring each employee feels valued, respected, and engaged in contributing to the success. Our strong reputation for family values and operational ethics makes us eager to add more team members who want to grow with us.
The Service Center Accountant is responsible for bookkeeping-level accounting related to Point of Sale (POS) transactions and vendor receipts. This role supports retail and warehouse managers by ensuring the accuracy and proper documentation of financial transactions for assigned locations. The Service Center Accountant also validates vendor receipts, ensures accurate posting into NetSuite, and troubleshoots any bookkeeping issues that arise.
Responsibilities:
Maintain and reconcile POS transactional data and vendor receipts for assigned locations.
Assist retail and warehouse managers with financial record-keeping and bookkeeping tasks.
Validate and ensure accuracy of vendor receipt postings into NetSuite from the POS system.
Ensure proper documentation is attached to financial transactions for compliance and audit purposes.
Identify and troubleshoot discrepancies or errors in bookkeeping functions.
Collaborate with internal departments to resolve financial data inconsistencies.
Support month-end closing processes as needed.
Requirements:
Qualifications & Skills:
Experience: Previous bookkeeping or accounting experience, preferably in retail or service center environments.
Technical Skills: Proficiency in accounting software, especially NetSuite, and familiarity with POS systems.
Detail-Oriented: Strong attention to detail to ensure accuracy in financial records.
Problem-Solving: Ability to troubleshoot and resolve bookkeeping-related issues efficiently.
Communication Skills: Ability to effectively work with retail and warehouse managers to support financial accuracy.
Preferred Qualifications:
Experience working with POS systems and vendor invoice processing.
Prior knowledge of NetSuite or similar ERP systems.
Strong organizational and time-management skills.
Ability to act as liaison / coach when working with service center managers
$24k-29k yearly est. 17d ago
Welcome Center Staff - Downtown Boise YMCA
Treasure Valley Family YMCA 4.1
Member service representative job in Boise, ID
Our Downtown YMCA is currently seeking Welcome Center Staff to join their team. This individual is responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. The Welcome Center is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills.
Schedule:
This is a part-time position averaging 8-12 hours weekly. Weekday, weeknights and/or weekend shifts will be required. Pay: $13.85-$17.31 depending on experience.
Responsibilities:
* Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals.
* Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs.
* Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality.
* Perform financial transactions accurately and maintain a balanced till.
* Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures.
* Offer financial assistance in response to program and membership inquiries.
* Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
Qualifications:
* Previous customer service, sales, or related experience.
* Basic computer and office skills.
* Must be able to engage others in conversations and make all people feel welcome.
* Ability to respond calmly and quickly to safety and emergency situations.
* Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.
* Must be able to maintain confidentiality.
Welcoming and Inclusion:
At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.
How To Apply:
All current YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
$13.9-17.3 hourly 12d ago
Business Service Officer
15 Ms Investment Mgmt
Member service representative job in Boise, ID
Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care. The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches. Additional job responsibilities include facilitating communication and training for Service Professionals, partner with Complex Sales and Risk teams to ensure execution in all aspects of the business and further support the CBSO with delivering on service initiatives.
DUTIES and RESPONSIBILITIES:
People Management and Communication
Lead the Branch in executing the organization's strategic priorities by influencing and coaching behavioral change with a focus on consistency, quality, and compliance with Firm policies and procedures
Lead, mentor, and supervise a team of Support and Service Professionals
Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex
Facilitate the interviewing, selection and onboarding of new hires, including newly recruited Financial Advisors and their Support Professionals
Partner with CBSO and Human Resources regarding all aspects of people management, including annual performance reviews, performance management and conflict resolution
Maintain strong relationships with key partners within the Branch, Complex, Region and Home Office including participation in team meetings, regional and national calls
Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs
Manage and oversee Support Professionals coverage for Financial Advisors in the Branch
Identify Support Professional recognition opportunities within the complex through sharing of best practices, success stories and achievements
Promote a branch culture that's consistent with the Firm's core values, including championing diversity and inclusion
Operational Oversight
Manages travel and entertainment expenses for Advisors as well as other firm programs to manage budget tracking and forecasting with adherence to Firm policies
Facilitate and manage resolution of client inquiries/requests
Participate in national calls to lean about new platform changes, policy and procedure updates, share best practices and learn about other timely updates
Identify and implement process improvements to ensure teams are maximizing productivity and driving efficiencies
Additional operational oversight may be required
Administer other duties as delegates by the Complex Business Service Officer
"
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
Bachelor's degree required or equivalent education
Previous industry experience
Active Series 7, 8 (or 9 and 10), and 66 (or 63 and 65)
Other licenses as required for the role or by management
Knowledge/Skills
Effective written and verbal communication skills
Strong attention to detail
Ability to prioritize and resolve complex needs and escalate as necessary
Ability to identify issues and trends in order to anticipate change and provide comprehensive solutions and remedies
Evidence of strong leadership and talent development capabilities
Previous supervisory experience preferred
Exceptional organizational and time management skills
Exceptional conflict resolution skills
Ability to manage relationships, motivate and lead groups of people at various levels throughout the Complex
Knowledge of Firm's Risk & Compliance policies
Ability to think strategically
Reports to:
Complex Business Service Officer
Direct reports:
Support Professionals
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Member service representative job in Sandpoint, ID
OUR CULTURE: At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The MembershipServiceRepresentative delivers exceptional customer service levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
ESSENTIAL FUNCTIONS:
* Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
* Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
* Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
* Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
* Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
* Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
* Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
* Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
* High School Diploma or GED required
* One to two years of experience working with the public and cash handling
* Proficiency with standard business software computer operations
* Detail oriented and strong organizational and communication skills
* Completion of YMCA program-specific certifications upon hire
* Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
* The employee is regularly required to engage in active listening and speech recognition
* The employee is regularly required to use computers and telephones
* The employee is often required to move around the facility
* Specific vision abilities required by this job include near vision
* The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $15.75/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
* Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
* Free individual YMCA membership (
* Paid sick time accruing at 1 hour every 40 hours worked
* Up to two hours of Child Watch services per day, per child while employee is on site and working
* Flexible schedules that work for YOU
* Something new and exciting to learn and work with every day
* Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$15.8 hourly 15d ago
Member Experience Associate
Kiln
Member service representative job in Meridian, ID
Job DescriptionSalary: $18 per hour
Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places, and spaces.
Kiln launched in 2018 with locations in Salt Lake City and Lehi, Utah. Today, weve grown to 21 hubs across the Mountain West, and were just getting started. As a leader in the flex-office movement, Kiln is shaping the future of hybrid work in the evolving landscape of commercial real estate.
Our Core Values
1: Human at the core
2: Achieve & Celebrate Together
3: Thoughtful and with Purpose
4: Always Evolving
5: Nothing short of Extraordinary
6: Scrappy & Ingenious
Our Mission
Our mission is to change the world within the workplace, elevating the quality of life for our members and enabling teams to build in new and creative ways.Our community lifts individuals, facilitates learning, and is creating a collective that is capable of things we cannot imagine.
About the Role:
As aMember Experience Associate, youll be the first point of contact for Kiln members and guests, responsible for ensuring the space operates smoothly and delivers a top-tier member experience. Youll support the Community Director by managing operations, facilitating communication, and providing administrative assistance to help Kilns community thrive. This role is part-time, averaging about 20 hours per week.
Goals and Objectives:
Embody Kilns mission and core values through exceptional service.
Build and maintain a welcoming, collaborative community environment.
Support operations to ensure the space is organized, clean, and fully functional.
Promote Kilns services and offerings while driving member engagement.
As Member Experience Associate You will:
Provide Front Desk & Member Support:
Greet members, guests, and team members warmly, managing the front desk during business hours.
Oversee mail services, including organization and distribution.
Facilitate member onboarding, including office preparations and welcome kits.
Ensure Smooth Operations:
Conduct walkthroughs to maintain a clean, well-kept space.
Develop and manage inventory systems for supplies.
Troubleshoot issues, escalate as needed, and assist with facility maintenance.
Foster Community Engagement:
Assist with event planning, setup, and breakdown.
Communicate with members through email, Slack, and newsletters.
Create moments of delight, such as celebrating birthdays and milestones.
Provide Administrative Support:
Support the Community Director with scheduling and conference room preparation.
Coordinate bookings for events and member inquiries.
Procure signage and materials for member offices and desks.
As Member Experience Associate Youll Need:
Experience in office management, customer service, or administrative roles.
Strong communication, organizational, and multitasking skills.
A proactive, resourceful mindset with attention to detail.
Proficiency in basic computer skills.
Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
Familiarity with the Coworking and Hospitality Industry
Passion and understanding for entrepreneurial communities
Passion and understanding for Kilns mission and values
Member service representative job in Sandpoint, ID
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The MembershipServiceRepresentative delivers exceptional customer service levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $15.75/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$15.8 hourly Auto-Apply 15d ago
Financial Services Representative - State Farm Agent Team Member
Monte Folsom-State Farm Agent
Member service representative job in Boise, ID
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ROLE DESCRIPTION:
As a Financial ServicesRepresentative - State Farm Agent Team Member with Monte Folsom - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
2+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 65, 6 and 63 licenses preferred.
$24k-35k yearly est. 2d ago
Patient Financial Services Representative
FMS Inc. 4.3
Member service representative job in Boise, ID
Job Description**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME**
The Patient Financial ServicesRepresentative is responsible for managing patient inquiries related to billing, insurance, and services received from our medical provider clients. This includes attempting to resolve outstanding balances through payment negotiations while addressing broader patient concerns such as insurance disputes, service-related issues, or general inquiries. The representative will manage both inbound and outbound communications, ensuring timely and professional responses, and routing issues to the appropriate teams when necessary.
Key Responsibilities:
Payment Resolution: Proactively contact patients to negotiate and resolve outstanding balances, offering payment options and terms within the client's guidelines. This includes setting up payment plans and processing payments securely.
Patient Interaction: Handle all communications (phone, email) regarding billing inquiries, insurance claims, service disputes, and questions about procedures, ensuring each concern is documented and addressed or routed appropriately.
Insurance Assistance: Assist patients in understanding their explanation of benefits.
Service-Related Issues: Address concerns about the medical services received, ensuring these are routed to the appropriate clinical or billing teams for resolution.
Documentation & Compliance: Accurately record all patient interactions, payment agreements, and issue resolutions in compliance with HIPAA and other applicable regulations.
Customer Service Excellence: Provide empathetic, high-quality service to ensure patient satisfaction, even when dealing with complex or sensitive financial or service-related issues.
Qualifications:
Strong communication and negotiation skills, with the ability to resolve both financial and service-related issues.
Ability to manage multiple tasks and resolve patient concerns efficiently.
Experience in healthcare collections, billing, or customer service is preferred.
Knowledge of healthcare billing processes, insurance claims, and medical terminology is preferred.
Familiarity with HIPAA and FDCPA regulations is preferred.
Benefits:
40 hour work week
Hybrid available upon successful completion of on-site training program
Monthly Bonus Opportunities Available
Medical
Dental
Life Insurance
PTO (first day of month following 60 days of employment)
Holiday Pay (after 60 days)
401k after one year of employment
Short/Long Term Disability
FMS, Inc. is a twenty-five year plus, fastest growing, and most successful privately owned accounts receivable and consumer contact organization. FMS, Inc. is expanding and creating new career opportunities in our established Meridian, ID office.
Training hours - 8:00am-5:00pm
Future: Monday - Thursday 8a - 8p (one late shift 11a - 8p)
Friday 8a - 5p
Saturday 8a - 12p (one Saturday a month)
$22k-30k yearly est. 16d ago
Member Services Associate
Syufy Group
Member service representative job in Meridian, ID
Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!
POSITION SUMMARY:
The MemberServices Associate is the gatekeeper. They will set the tone for all incoming members and guests. They will be expected to know all policies, adhere to all policies and relay policy in a manner that represents the Company in the best manner as well as helping the member/guest with their needs.
The MemberServices Associate reports directly to the MemberService Lead and General Manager.
We currently have the following shifts available:
Wednesday, Thursday, Friday 8am-12pm
COMPENSATION AND BENEFITS INCLUDE:
Up to $11 per hour, based on relevant experience to the role, plus commission.
401K with dollar for dollar match up to 4%.
Complimentary Club membership.
Discounts on Club goods and services.
QUALIFICATIONS:
Excellent communication and customer service skills.
Standing for long periods of time.
Working knowledge of basic computer skills.
Ability to lift 50 lbs.
Memorizing the company's TI script, guest greeting, and phone greeting.
Memorizing Fuel Center menu and nutrition information (within 30 days of employment)
PFC University Certification (company-provided training within 60 days of employment)
For more information about Villa Sport, please visit our website at *******************
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
$11 hourly 11d ago
Financial Services Representative (Overstaff)
Worldacceptance
Member service representative job in Lewiston, ID
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative (Overstaff) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $17 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$17-19 hourly Auto-Apply 50d ago
BUSINESS SUPPORT REP
Day Wireless Systems 4.2
Member service representative job in Pocatello, ID
The primary focus of a Business Development Support Representative (BDSR) is to support the Field Service Manager, Area Sales Manager, and sales staff. Handle add-on customer quotes, prospects for Business, especially in the arena of Mobile Up-fitting needs, and additional step throughout the process. The work environment is fast paced, requiring excellent customer service skills and the ability to handle multiple projects simultaneously where accuracy and attention to detail is critical.
Supervisory Responsibilities: N/A
Essential Duties and Responsibilities:
Generate outbound business development sales calls to prospective customers
Identify and resolve problems in a timely manner
Answer any inbound Sales call and assist customers with their needs
Manage orders with correct pricing and product availability
Initiate sales and provide customers with quotes, offers new customers credit terms, and is the liaison between customers and company credit departments and sales teams
Attends new product training as needed
Develop and implement plans and strategies for quickly developing their Sales territory
Articulate the value proposition of our products and services to convert prospects to customers
Proven success in ability to close new business
An understanding of radio concepts and a moderate understanding of general wireless technology
Occasionally travel with other Sales Representatives on Sales calls
Other duties as assigned
Qualifications
Required Experience:
Business to business sales experience
1-2 years inside sales, customer service, telemarketing, or phone support experience
Experience using Outlook, Excel, data base software, NetSuite is preferred
Experience selling product or service over the phone
Past experience in selling technical products is a plus
Education and/or Experience: One year certificate from college or technical school in sales/communication technology; or one to two years related experience and/or training; or equivalent combination of education and experience.
$27k-31k yearly est. 3d ago
Welcome Center Staff - West Boise YMCA
Treasure Valley Family YMCA 4.1
Member service representative job in Boise, ID
Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills.
Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool.
Schedule:
This is a part-time position averaging 11 hours per week.
Schedules available are
* Monday, 1:00pm-4:00pm, and 4:00pm - 8:00pm
* Tuesday, 4:00pm-7:00pm
* Wednesday, 9am-4pm and can be split.
* Friday 1:00pm - 4:00pm
* Saturday, 1:00pm-5:00pm and
* Sunday, 9:00am-2:00pm
Responsibilities:
* Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals.
* Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs.
* Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality.
* Perform financial transactions accurately and maintain a balanced till.
* Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures.
* Offer financial assistance in response to program and membership inquiries.
* Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues.
Qualifications:
* Previous customer service, sales, or related experience.
* Basic computer and office skills.
* Must be able to engage others in conversations and make all people feel welcome.
* Ability to respond calmly and quickly to safety and emergency situations.
* Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.
* Must be able to maintain confidentiality.
Welcoming and Inclusion:
At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.
How To Apply:
External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended
$22k-25k yearly est. Easy Apply 60d+ ago
Learn more about member service representative jobs