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Member service representative jobs in Indianapolis, IN

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  • Enterprise Solutions Representative

    Pitt Ohio Express 4.5company rating

    Member service representative job in Indianapolis, IN

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and perspective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $26k-32k yearly est. Auto-Apply 21d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Member service representative job in Indianapolis, IN

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 3d ago
  • Client Service Representative Nights - FT - Central

    Noah's Animal Hospitals 3.7company rating

    Member service representative job in Indianapolis, IN

    Client Service Representative Nights Facility: Noah's Animal Hospital & 24-Hour Emergency Center Schedule: Full Time - Nights 2p-11p or 3p-12a, Weekend Rotations required At Noah's Animal Hospitals the needs of the pet and pets' family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. As a Client Service Representative (‘CSR') your stellar communication skills will directly contribute to providing competent and compassionate health care for pets and a warm memorable experience for their human families. Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career. We're looking for an enthusiastic, compassionate, and skilled CSR to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place! Noah's Animal Hospital & 24-Hour Emergency Center Noah's 24-Hour Animal Hospital is a general and emergency practice under the same roof! We are proud to be accredited by the American Animal Hospital Association, a designation that we believe demonstrates our unwavering commitment to veterinary excellence. Benefits Our valued staff members of Noah's Animal Hospitals receive the following benefits: Industry Leading Pay with opportunities for bonus, overtime, and increases Paid Time Off Paid Holidays Comprehensive Benefits (Health, Vision and Dental) $100 Scrub Allowance Discounts on services provided and products dispensed for your own personal pets An Employee Assistance Program - for you and your household Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life Compensation for Continuing Education and License Renewal after 1 year of employment Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back Our Core Values: Compassion Easy to do Business With Passion Integrity Memorable Client Experiences Excellence Helpful The Right People Qualifications High School Diploma or equivalent required. One-year related experience required with client service preferred. JOB CODE: 0127
    $24k-33k yearly est. 60d+ ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Member service representative job in Indianapolis, IN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $39k-57k yearly est. 2d ago
  • Inside Sales, Customer Service Professional

    Honest Abe Roofing 4.1company rating

    Member service representative job in Indianapolis, IN

    Benefits: Bonus based on performance Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Inside Customer Service Pro - Make $18-21/hr + Bonus*Indianapolis Location - Full-Time Position* Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customer service professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving. What You'll Be Doing:- Own our customer pipeline from first call to final inspection- Be the friendly voice answering calls and converting them into appointments- Track every lead in our CRM with military precision- Send welcome packets and follow-up materials to new customers- Keep our sales team's calendars full and organized- Handle all the paperwork: estimates, contracts, and project files- Run and manage our follow-up campaigns (emails, texts, and mailers)- Turn problems into solutions before they become headaches Measures of Success:- Track daily call volume and conversion rates- Manage multiple projects at once without dropping the ball- Keep pipeline data updated and accurate- Hit weekly appointment-setting targets- Maintain high customer satisfaction scores What's In It For You:- Solid starting pay: $18-21/hr based on experience- Full benefits package: Medical, dental, and vision- Regular hours: Monday-Friday, 8am-4pm- Real growth potential in a company that's expanding- Learn the roofing business from the ground up- Join a team that treats you like family What You Need to Bring:- High school diploma (minimum)- Previous customer service experience (construction industry a plus)- Previous inside sales experience handling inbound and outbound sales (Preferred)- Sharp computer skills - especially Microsoft Office- Experience with CRM systems is a big plus- Rock-solid phone manner that puts customers at ease- The drive to get things done right the first time- A can-do attitude that doesn't quit when things get busy Must-Have Traits:- Detail-obsessed - nothing slips through the cracks- Born organizer - you love creating order from chaos- People person - you genuinely enjoy helping customers- Problem solver - you find solutions without being asked- Team player - you pitch in wherever needed- High energy - you bring your A-game every day Ready to Join the Team?Email us your resume and cover letter. Include:1. A short story about how you juggled multiple urgent tasks and kept everything moving2. Your expected hourly rate3. When you could start Send to: ****************************** *Note: This is a busy office - email applications only, no phone calls please.* Compensation: $14.00 - $17.00 per hour Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. It is our goal to bring a customer service focus to the roofing industry. We are aware that we are providing a very important and necessary service to many homes, so we work incredibly hard to provide the best possible roofing at the most competitive pricing. All of our customers are very important to us, and we want to give them a perfect roof to protect their home and keep them comfortable. Our Mission is to be the world's most professional and respected roofing company. We do this by creating a culture that supports our team members so they can provide superior customer service. Join the world's most professional and respected roofing company! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.
    $18-21 hourly Auto-Apply 60d+ ago
  • Account Service Representative (Indianapolis, IN)

    Sonic Healthcare USA 4.4company rating

    Member service representative job in Indianapolis, IN

    We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! JOB DESCRIPTION Position: Account Service Representative (ASR) - Indianapolis, IN Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account. Territory: Indianapolis Principle Responsibilities: Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees. Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory. Education: College degree in Business Management and or Marketing preferred but not required. Experience: Previous outside service management in the medical field of 2 years preferred but not required. Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely. Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-37k yearly est. Auto-Apply 60d+ ago
  • Account Service Representative - Employee Benefits

    Apex Benefits Group 4.0company rating

    Member service representative job in Indianapolis, IN

    Job Description Are you interested in joining a successfully growing organization that has been recognized repeatedly as a state and national Best Places to Work? If so, join Apex Benefits! Apex Benefits is looking for an Account Service Representative who excels in client service and is confident working in benefits administration systems - Employee Navigator experience preferred. Apex Benefits, a leading benefits consulting firm headquartered in Indianapolis, IN is known for our culture, our expertise, and the way we show up for our clients and each other. We offer our employees competitive benefits, a collaborative team environment, and advanced training. This position is based on the north side of Indianapolis with a target start date in early 2026. Job Summary Responsible for providing exceptional service support to assigned accounts to foster positive client relations, business development and account retention. Represent Client Advisors or Account Executives, as necessary, by providing direct contact with clients. Summary of essential job functions/responsibilities Maintain positive relationships with designated accounts through effective daily/weekly communication both oral and written Provide service to internal and external customers service which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefits and enrollment issues. Complete and maintain up-to-date customer service call reports, documenting customer service notes and action items in the CRM system as required Identify potential client issues and report them as appropriate to the account team Assist with the implementation of new clients including but not limited to preparing materials for open enrollment meetings; obtaining and completing carrier/vendor paperwork to prepare for client signature Update CRM system for assigned clients at implementation and renewal Create and maintain client information files with appropriate documentation Assist with the completion of the tasks included on the New Business and Renewal checklists in accordance with established best practices Assist with education, coordination and implementation of new services, carriers and products Establish and maintain mutual communication with the account team to stay abreast with client activities Assist with the creation of client meeting agendas and meeting summaries Assist Senior Analyst with the demonstration, collection of plan data, implementation, renewal, and maintenance of client accounts within a benefits administration platform Demonstrate Apex Benefits core values and maintain positive working relationships with team members, clients, vendors and carrier contacts Minimum requirements High School diploma or GED required. 2+ years' experience in a business-to-business account services support role. Experience supporting medical and ancillary insurance related product lines preferred. 2+ years' experience with benefits administration platforms, Employee Navigator preferred Indiana Life and Health license or the ability to earn one within 6-months of employment Minimal travel may be required Superior problem solving, analytical ability, attention to detail and customer service skills Self-motivated, with the ability to work productively and proactively to see projects through completion in a minimally supervised environment Highly developed reasoning and problem-solving skills Strong organizational and time management skills Conscientious, diligent work ethic Professional writing and verbal communication skills Positive attitude, willingness to learn and interest to work toward team goals Capable of maintaining confidential information Literacy in Word, Excel, PowerPoint and Web navigation Able to react to change positively and handle other essential tasks as assigned Apex Benefits Group, Inc. demonstrates equal opportunity employment and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status. Powered by ExactHire:188128
    $29k-36k yearly est. 13d ago
  • Technical Services Representative - Weekend Shift (Friday - Tuesday 2200 to 0830)

    Simtra Biopharma Solutions

    Member service representative job in Bloomington, IN

    Simtra BioPharma Solutions (Simtra) is a world-class Contract Development Manufacturing Organization, partnering with pharmaceutical and biotech companies to bring their sterile injectable products to market. With facilities in Bloomington, Indiana, US and Halle/Westfalen, Germany, we offer a wide range of delivery systems including pre-filled syringes, liquid/lyophilized vials, diluents for reconstitution, powder-filled vials and sterile crystallization. Our product types include biologics and small molecules, cytotoxics, highly potent compounds, diluents for reconstitution and vaccines - which are all directly injected into patients worldwide. As such, there is a strong emphasis on quality and continuous improvement at Simtra. We hold ourselves to the highest quality and regulatory standards. While our primary focus is cGMP manufacturing, we offer many support services including formulation and development, lyophilization optimization, global regulatory support and secondary packaging. Our teams are driven to help clients scale, innovate and bring life-changing medicines to patients worldwide. Why join Team Simtra? Because we: Make it HAPPEN - We bring a growth mindset to every opportunity, developing new skillsets and exceeding our expectations and those of our customers. Make it TOGETHER - We work as one, respecting each voice and tapping into our unique strengths across teams-so we can solve problems in new ways. Make it RIGHT - We hold ourselves to a high standard of excellence, fulfilling our commitments to the customer, their patients, and our team members. Make it COUNT - We take pride in our day-to-day work, knowing the impact we make - taking on challenges big and small to improve patient health. This role: The Technical Services Representative is a member of the Technical Transfer Team that provides onsite support to manufacturing. This position is 100% onsite at the Bloomington facility and reports to the Sr. Manager, Technical Transfer. The responsibilities: Responsible for making and delivering accurate and timely decisions pertaining to projects, questions, and requests Escalates issues to impacted departmental manager, project owner, and/or Director as necessary for corrective action implementation Partners with Quality Assurance Associate, Quality Control Representative and Manufacturing Representative to coordinate projects, provide support, align facility representation, and provide consistent information Non-conformance report writing with assistance Filter troubleshooting and testing Ability to provide expertise in aseptic processing Capable of evaluating product impact and responsible for advising if product meets release criteria per regulatory constraints Understands the technical requirements of each project Understands the Master Batch Record (MBR), Quality Control Master Document (QCMD), Regulatory and Procedural requirements that govern the client/company relationship and product Required qualifications: BS/BA degree, preferably in the science or engineering field Knowledge of quality operating procedures, quality and regulatory requirements pertinent to pharmaceutical, biological and biochemical quality Knowledge of systems and equipment - including scales, mixing systems and mixing monitoring methods, aseptic formulations, fill volume limit setting, disposable formulation technology, homogeneity testing, control charting, identification and response to trends Ability to be a self-starter and work independently on projects and tasks Ability to use critical & creative thinking and problem-solving skills Ability to write and perform Technical Services Studies (TSS) Strong communication skills, both written and verbal, with the ability to interact with many functions and levels across the organization Strong organizational skills (attention to detail) and collaboration skills with the ability to meet tight deadlines and manage multiple projects Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook) and MiniTab Ability to use and understand enterprise software (i.e., JDE, BPLM, Pilgrim, Trackwise, etc.) Physical / safety requirements: Duties may require overtime work, including nights and weekends Position may require sitting or standing for long periods of time in a classified environment Ability to qualify for Grades A, B, and C areas In return, you'll be eligible for [1]: Day One Benefits Medical & Dental Coverage Flexible Spending Accounts Life and AD&D Insurance Supplemental Life Insurance Spouse Life Insurance Child Life Insurance Short and Long-Term Disability Insurance 401(k) Retirement Savings Plan with Company Match Time Off Program Paid Holidays Paid Time Off Paid Parental Leave and more Adoption Reimbursement Program Education Assistance Program Employee Assistance Program Employee Ownership Plan Additional Benefits Voluntary Insurance Benefits Vision Coverage Accident Critical Illness Hospital Indemnity Insurance Identity Theft Protection Legal and more Onsite Campus Amenities Workout Facility Cafeteria Credit Union [1] Current benefit offerings are in effect through 12/31/25 Disclaimer This job description is intended to provide the minimum knowledge, skills and abilities necessary to perform the job. It may not be inclusive of all the duties and responsibilities of the job. Simtra reserves the right to make modifications based on business requirements. Equal Employment Opportunity Simtra is proud to be an equal opportunity employer. Simtra evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Data Privacy To learn more about Simtra's approach to data privacy, please review the Simtra Recruitment Platform Global Privacy Policy: **********************************
    $33k-57k yearly est. Auto-Apply 30d ago
  • Customer Success Representative - Technical Products

    IFP Automation 3.7company rating

    Member service representative job in Fishers, IN

    $50,000 - $55,000 / year + benefits | Fishers, IN Be the go-to contact for customers in a high-tech, fast-growing company. Learn technical products, collaborate with engineers, and help customers get the solutions they need. What You'll Do Manage customer interactions: quotes, orders, and follow-ups. Partner with outside sales engineers to keep projects moving smoothly. Learn technical product details with in-house training. Work with vendors for best pricing and on-time delivery. Keep data accurate in our ERP system. Occasionally assist with shipping/receiving when needed. What We Offer $48K-$55K salary + 401(k) match. Anthem health plans, dental, vision, life, disability. Paid time off & holidays. Professional development in a high-demand industry. You Are Skilled in customer service, inside sales, or order processing. Detail-oriented, organized, and comfortable with technology. Strong communicator and problem-solver. Interested in growing your technical knowledge while helping customers.
    $50k-55k yearly 60d+ ago
  • Commercial Services Officer

    Sb Financial Group Inc. 4.0company rating

    Member service representative job in Fishers, IN

    Education A B.S or B.A degree in a related field normally required; specialized banking education and training. Experience A minimum of five (5) years of experience in related positions normally required. Preferred Skills Proficient reading, writing, grammar, and mathematics skills. Proficient interpersonal relations, communicative, and sales skills. A thorough knowledge of the features and benefits of all bank commercial products and services. A working knowledge of bank operating policies and procedures which impact commercial services. Valid driver's license. Role and Responsibilities Responsible for developing and managing the commercial and industrial loan relationships; achieving customer service goals as established in the Commercial Services Department's annual operating plan. Essential Duties Develops and manages the commercial and industrial loan relationships which are typically the largest and most complex by performing the following: Jointly establishes quantitative sales objectives, with assigned supervisor, on an annual basis; this activity to be integrated with the Commercial Services Department's annual marketing/sales plan. Solicits new business from present and prospective customers; interviews applicants; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities. Provides sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports. Monitors individual sales performance versus objectives on a regular basis; discusses performance with appropriate supervisor on a frequent basis. Serves as a member of the bank's sales team, e.g., Sales Managers; makes group sales calls where these types of calls will improve the opportunity for new business development. Maintains a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs. Collects and analyzes financial, credit, and related information; provides direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services; approves or rejects loan applications within individual lending authority; negotiates provisions and structures of loans. Makes presentations to appropriate loan committee. Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems including loan policy. Maintains a working knowledge of bank operating policies and procedures which impact commercial services. Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers. Monitors loan repayment activities. 2. Jointly establishes annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Services Department's annual operating plan. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 5. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel. 7. Responds to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy. 8. Maintains appropriate records and provides assigned reports. 9. Actively participates in community activities in a manner which reflects favorably on the bank. Ancillary Duties 1. May attend sales and trade meetings as a bank representative to develop new business and to gain information and leads on new business relationships. 2.Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. Physical Requirements Occasionally ascends/descends stairs to move through the different floors of the location. Occasionally positions self to accomplish tasks in various environments including tight and confined spaces. Occasionally remains in a stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally has to work around noisy environments. Sedentary work that primarily involves sitting/standing.
    $50k-77k yearly est. Auto-Apply 60d+ ago
  • IN-Financial Services Sales Representative (1099)

    Tomorrow's Recruiting

    Member service representative job in Indianapolis, IN

    Financial Services Sales Representative (1099)-Indianapolis, IN Part-Time or Full-Time | Flexible Schedule | Unlimited Earning Potential!!! Take control of your career and income while helping families achieve financial freedom. Cameron Howell & Associates-Primerica Financial Services is seeking motivated individuals ready for a career change or supplemental income. This role is perfect for teachers, nurses, retail professionals, or anyone looking to start fresh with a flexible, entrepreneurial opportunity. What Youll Do Connect with individuals and families to provide financial solutions Provide education on life insurance, investments, and retirement planning Grow your business through referrals, networking, and community engagement Participate in training and mentorship programs to earn professional licenses What We Offer Flexible schedule with part-time or full-time options Unlimited income potential based on performance Comprehensive training and licensing support Career advancement opportunities within a nationwide organization Supportive team environment focused on growth and impact Who You Are Self-motivated and entrepreneurial Passionate about helping others and building relationships No prior financial experience required Start building your business, impacting lives, and achieving financial freedom with Cameron Howell & Associates-Primerica Financial Services.
    $30k-48k yearly est. 60d+ ago
  • Financial Services Representative - State Farm Agent Team Member

    Elizabeth Marshall-State Farm Agent

    Member service representative job in Indianapolis, IN

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Elizabeth Marshall State Farm is seeking a knowledgeable and customer-focused Financial Services Representative to join our team! This role is ideal for candidates with a financial industry background who are passionate about helping clients secure the right coverage for their needs. Key Responsibilities: Conduct policy reviews with existing customers to ensure they have proper liability coverage Educate clients on auto and home optional coverage limits, discounts, life insurance, and disability insurance needs Provide tailored financial solutions based on customer needs Work with scheduled appointments (approximately 15 per week, booked by another team member) Maintain professionalism and strong customer relationships Qualifications: Background or degree in insurance, banking, life insurance, health insurance, or related financial services preferred. Ability to obtain both Property & Casualty and Life & Health insurance licenses. Strong communication and relationship-building skills. Detail-oriented with a customer-first mindset. Why Join Us? Work with an established client baseno cold calling required Supportive team environment with scheduled appointments Opportunity to make a meaningful impact on clients financial security Open to Full-Time or Part-Time (benefits will vary with PT positions) If you're a motivated financial professional looking to grow your career in insurance and financial services, wed love to hear from you!
    $30k-48k yearly est. 26d ago
  • Customer Support Representative

    Appletree Staffing 3.9company rating

    Member service representative job in Bloomington, IN

    TempToFT AppleTree is partnering with an amazing client in the Bloomington area looking for Customer Support Representatives. Candidates must live within 1 hour of the Bloomington area. This family-owned; global company started as a home-based business. Their work environment focuses on bringing people together and fostering relationships that promote respect, inclusion, diversity, and equality. These collaborative working relationships foster innovation. The Customer Support Representative is responsible for managing incoming customer and sales representative calls and emails regarding inquiries that relate to order processing, consignment inventories, and pricing contracts. Must live in Bloomington Area Responsibilities: Answer calls and questions from external customers and sales representatives Assist Customer or sales representative in placing orders Answer product-related questions from external customers Work with Customer Relations on complaints due to service errors Navigate multiple sites to provide customers with information about their orders Collaborate with other departments as needed In office 1 to 2 times a month Requirements: High School diploma or equivalent required Experience in a related role preferred Proficient in Microsoft Office software Excellent communication and interpersonal skills Maintain regular and punctual attendance Adhere to safety requirements Maintain company quality standards Ability to work in a collaborative and independent work environment If you meet these requirements, apply or call 812-772-5627 today! Interviews will begin immediately! JOB TYPE: FULL TIME SHIFT: 1st (9:00 am-5:30 pm) PAY: $17.00/HR
    $17 hourly 22d ago
  • Business Services Specialist I (NextGear Capital)

    Cox Enterprises 4.4company rating

    Member service representative job in Carmel, IN

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Business Services Specialist I position will be responsible for the accurate and efficient processing of incoming vehicle titles and associated documents by prepping and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing the title inventory, and shipping/releasing of titles. Schedule: Monday-Friday 10:30am-7pm EST Key Responsibilities: * Process high volumes of contract paperwork efficiently and accurately while adhering to established business processes and client-specific service level agreements (SLAs). * Perform core document-handling functions including sorting, processing, scanning, shredding, storing, and retrieving contract materials. * Complete detailed office support tasks such as:Sort and check in mail * Opening envelopes and sorting paperwork by client * Reviewing each packet and removing items per client requirements * Removing staples, batching, and preparing documents for scanning * Scanning using high-tech equipment while monitoring for image quality and accuracy * Shred documents per client requirements * Pick and pack contract packets to ship * Re-stapling, labeling, preparing folders, and filing contracts for storage or future retrieval * Demonstrate operational flexibility by supporting workflows across multiple departments and functions within the Document and Data Services (DDS) business. * Assist with quality control checks, reporting, and issue resolution to ensure accuracy, compliance, and continuous improvement. * Promote a strong safety culture by following all health and safety procedures and modeling safe behaviors. * Collaborate with safety leadership to support initiatives aligned with Cox Automotive's Safety Excellence standards. * Maintain a clean and organized workspace, assist with equipment cleaning, and adapt to frequent task changes as needed. * Perform other duties as assigned by the manager or supervisor to support team and business needs. Qualifications: Minimum- * High School Diploma or GED. * Generally less than 2 years of relevant experience. * Working knowledge of PC software applications, including Microsoft Office (Excel, Outlook). * Must be a team player with the ability to also work independently. * Strong attention to detail with the ability to quickly adapt and learn new processes or duties. * Ability to multi-task and thrive in a fast-paced, detail-oriented environment. * Maintains a positive, professional, and pleasant attitude in various situations. * Ability to work effectively with diverse groups of people. * Physical ability to lift and transport paperwork boxes weighing up to 40 lbs; occasional overhead lifting of 40 lbs with or without assistance. * Ability to sit for extended periods performing repetitive tasks; regularly required to stand, walk, reach, talk, and hear; frequently required to stoop, kneel, crouch, bend, and squat. * Flexibility to work assigned start times with no predetermined end time, ensuring all tasks are completed within rapid turnaround requirements. * Willingness to perform other duties as needed or assigned. * Demonstrates the physical stamina and mental focus necessary to perform all duties successfully within required timeframes to meet business demands. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $14.7-22.1 hourly Auto-Apply 2d ago
  • Financial Services Representative (Overstaff)

    Worldacceptance

    Member service representative job in Indianapolis, IN

    World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go. The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance. Hourly Pay: $16-$18 What You'll Do: Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions. Guide customers toward upward credit mobility through responsible financial choices. Deliver top-tier customer service by assisting with questions, concerns, and available products. Process and prepare loan applications, documents, and renewals accurately. Take and process customer payments. Prepare and execute loan closings on current and renewal loans. Balance assigned cash drawer daily and ensure all transactions are accurate. Complete daily branch bank deposits and, as needed, transport funds to and from the bank. Maintain strong customer relationships and represent the company's values in every branch supported. Collaborate with Branch Managers and team members to meet performance goals. Other duties include but are not limited to: Calling approved and unmade applications to close loans daily. Supporting tax services and helping build tax clientele. Sending complete and accurate credit denial letters within 30 days from the date of application. Paying branch expenses as instructed by the Branch Manager. Travel Requirements & Coverage Area: Reliable transportation for daily travel to assigned branches and bank deposits. Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager. Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable. Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting. Experience That Will WOW Us! Demonstrated self-confidence, organization, and adaptability. A history of kindness, compassion, and helping others succeed. A mindset focused on quality, problem-solving, and openness to new ideas. Team-oriented approach - willing to pitch in, learn, and lead by example. Basic computer proficiency and comfort learning new systems. Valid driver's license and access to a dependable vehicle. Why World? Growth-minded culture: 80% of our Financial Services Representatives are promoted to management. Proven career paths: 75% of our Operations Executives began in similar roles. Community connection: Paid volunteer hours each year to give back. Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days. Work-life balance: Paid holidays, vacation time, and 401(k) with company match. Belonging & purpose: Join a team built on respect, collaboration, and genuine care. Be home for dinner: Your life outside of work is a priority. Make an impact: Help customers build stronger financial futures every day. Who Is World? Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care. Physical Demands and Working Conditions: Frequently stationary with regular movement throughout office environments. Occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force. Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast-paced, high-demand environment requiring professionalism and adaptability. Frequent travel to branch locations; may include extended hours, evenings, or weekends. Standard indoor office settings with typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally. Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16-18 hourly Auto-Apply 15d ago
  • Financial Services Representative (retirement planning)

    Jurs Insurance and Financial Services Inc.

    Member service representative job in Carmel, IN

    Job DescriptionDescription: Are you driven by a highly competitive compensation structure, while serving your community and helping others? Is securing your financial independence and inspiring others to do the same important to you? Are you a competitive person who loves to win? Whether you are new to insurance sales or an experienced financial professional looking to accelerate your career, joining Adam Jurs State Farm at one of our two locations in Carmel, or Greenfield, will help you start the career you deserve. Make a difference in your community by guiding people through their retirement needs and situations. In this role, you will assess clients' financial needs, provide life and health insurance recommendations, and deliver exceptional customer service. This role is not like the others. You will learn from one of the top Agents in the Country and will be given all of the tools needed to be successful. Your compensation will be based on your performance. Leads will be given, as well as we will teach you how to prospect appropriately, with no gimmicks or 'buy your own leads'! 1st year: $65000 - $85,000 3rd year: $85,000 - $125,000 5th year: $150+k+ Requirements: As an Agent Team Member, you will receive... Simple IRA 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Comprehensive on-the-job training Get paid to learn Base plus commission plan Growth potential/Opportunity for advancement within my agency RESPONSIBILITIES: Prospect, acquire, service and develop existing and new financial service business QUALIFICATIONS: Must be willing, or already have obtained your IN Life & Health Insurance License. Licensing for new Industry hires will be paid for Must be willing to learn our proven needs-based system and sell with the utmost integrity at all times If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $30k-48k yearly est. 11d ago
  • Leasing Representative-The Residences at Carmel City Center

    Pedcor Companies 4.2company rating

    Member service representative job in Carmel, IN

    Now accepting resumes for a professional Leasing Consultant. If you have two years of apartment experience, have a proven track record in sales, customer service or hospitality, are a quick learner with a desire to expand your skills, you may be a perfect fit! We provide unparalleled apartments, awesome amenities and outstanding customer service. The main focus of this position is touring the property and apartments with prospective residents; assisting in the processing of applications; preparing move-in documents; and providing outstanding customer service to our current residents and prospective residents. The ideal candidate will have one year of prior apartment leasing experience. Weekend availability required. Join a winning Property Management Team and a superior product and a great working environment. If you are a team player, have a “can-do” attitude and the experience to back it up, we want to hear from you! Pedcor Homes is an Equal Opportunity employer and provider. Check us out at ******************* We pride ourselves on the quality of our work and investments as well as our dedication to our associates and the community. We value our integrity and strive to deliver superior results in every area. Whether serving our residents, giving associates what they need to succeed, helping residents achieve better lives or adding value to our investors' portfolios.
    $27k-30k yearly est. Auto-Apply 60d+ ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Member service representative job in Indianapolis, IN

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territories Northern part of IN (South Bend, IN area) PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities • Manage a portfolio of accounts with a special focus on building shipper relationships. • Leverage PITT OHIO service offerings to create a deeper relationship with existing customers. • Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers. • Secure accurate supply chain maps to support our consultative sales approach. • Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base. • Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools. • Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base. • Support PITT OHIO Operations and Administration in reducing cost with your customer base • Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments • Support all Company goals and policies • Able to react to change productively and handle other essential tasks as assigned Other Duties • Interface with Operations, Pricing, Claims, Collections and other internal departments • Able to react to change in response to changes in the Company's go-to-market strategy. • Proficiently use PITT OHIO Sales applications. • Participate in “Huddles” (collaborative sales meetings) to grow business. • Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications • Minimum 3-5 years sales experience • Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers • Must possess excellent interpersonal, verbal and written communication skills • Experienced in Microsoft Office programs and the Internet • Skillful typing • Valid Drivers License and clean driving record required • Problem solving, negotiation, and time management skills are essential Working Conditions • Travel is required; must be able to energetically travel by car, plane or public transportation • Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $26k-32k yearly est. Auto-Apply 4d ago
  • Commercial Services Officer

    SB Financial Group Inc. 4.0company rating

    Member service representative job in Fishers, IN

    Job Description Education A B.S or B.A degree in a related field normally required; specialized banking education and training. Experience A minimum of five (5) years of experience in related positions normally required. Preferred Skills Proficient reading, writing, grammar, and mathematics skills. Proficient interpersonal relations, communicative, and sales skills. A thorough knowledge of the features and benefits of all bank commercial products and services. A working knowledge of bank operating policies and procedures which impact commercial services. Valid driver's license. Role and Responsibilities Responsible for developing and managing the commercial and industrial loan relationships; achieving customer service goals as established in the Commercial Services Department's annual operating plan. Essential Duties Develops and manages the commercial and industrial loan relationships which are typically the largest and most complex by performing the following: Jointly establishes quantitative sales objectives, with assigned supervisor, on an annual basis; this activity to be integrated with the Commercial Services Department's annual marketing/sales plan. Solicits new business from present and prospective customers; interviews applicants; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities. Provides sales information on a timely basis in order that this information may be included as part of customer service and sales performance reports. Monitors individual sales performance versus objectives on a regular basis; discusses performance with appropriate supervisor on a frequent basis. Serves as a member of the bank's sales team, e.g., Sales Managers; makes group sales calls where these types of calls will improve the opportunity for new business development. Maintains a thorough knowledge of the features and benefits of all bank commercial products and services in order to ascertain customer needs and to sell in conjunction with these needs. Collects and analyzes financial, credit, and related information; provides direct service to commercial customers of the bank with respect to deposit, loan, and other miscellaneous products and services; approves or rejects loan applications within individual lending authority; negotiates provisions and structures of loans. Makes presentations to appropriate loan committee. Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems including loan policy. Maintains a working knowledge of bank operating policies and procedures which impact commercial services. Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers. Monitors loan repayment activities. 2. Jointly establishes annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Services Department's annual operating plan. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 5. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel. 7. Responds to inquiries relating to his/her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy. 8. Maintains appropriate records and provides assigned reports. 9. Actively participates in community activities in a manner which reflects favorably on the bank. Ancillary Duties 1. May attend sales and trade meetings as a bank representative to develop new business and to gain information and leads on new business relationships. 2.Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances. Physical Requirements Occasionally ascends/descends stairs to move through the different floors of the location. Occasionally positions self to accomplish tasks in various environments including tight and confined spaces. Occasionally remains in a stationary position, often standing or sitting for prolonged periods. The person in this position needs to occasionally move about inside the office to accomplish tasks. Must be able to assess the accuracy, neatness, and thoroughness of the work assigned. Occasionally exposed to outdoor elements such as precipitation and wind. Occasionally has to work around noisy environments. Sedentary work that primarily involves sitting/standing.
    $50k-77k yearly est. 4d ago
  • Financial Services Representative (Overstaff)

    Worldacceptance

    Member service representative job in Bloomington, IN

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative (Overstaff) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $16 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16-19 hourly Auto-Apply 20d ago

Learn more about member service representative jobs

How much does a member service representative earn in Indianapolis, IN?

The average member service representative in Indianapolis, IN earns between $16,000 and $31,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Indianapolis, IN

$22,000

What are the biggest employers of Member Service Representatives in Indianapolis, IN?

The biggest employers of Member Service Representatives in Indianapolis, IN are:
  1. Crunch Fitness
  2. Indiana Members Credit Union
  3. Everwise
  4. DOCS Health
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