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Member service representative part time jobs - 243 jobs

  • Customer Service Operations Associate

    Insight Global

    Columbus, OH

    The Team: We are seeking Operations Associates to support our Onboarding organization. In this flexible role, you will support the operations of one or more of our core business verticals based on the needs of our business. As an Operations Associate or contractor, your impact will be immediately felt by our customers as you assist with reviewing loan applications and directly interact with customers each and every day by phone or through email correspondence. The role requires excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a passion for high-quality customer service. How you'll make an impact Process loan applications by reviewing all documents submitted from potential borrowers and/or requesting additional documentation as needed to drive applications to a final state. Document reviews include employment, income, identity, and tax documents. Communicate and support applicants either over the phone or through written correspondence regarding the status of their application, troubleshooting application issues, answering questions regarding loan repayments, and guide customers through self-service options online and through delinquency related issues - all while providing a pristine customer experience. Build trust and cultivate borrower, investor, and colleague relationships. Complete additional ad hoc tasks as assigned to aid in the operational goals of the operations department and customer experience team. Minimum Qualifications 1+ year of experience in customer service, phone support, loan processing or similar at a Financial Institution. For Part time positions: Be available to work a minimum of 20 hrs per week including two weekend days and have the ability to flex up to 40 hours on a short notice based on operational needs. Passion for delivering a great customer experience. Ability to interpret written policy and procedures and apply to the present situation. Strong written and verbal communication skills and the ability to address applicants in an objective yet empathetic manner. Impeccable judgment and acute attention to detail; ability to identify/anticipate customers' needs and clarify information. Proven track record of excelling in a metric based environment. Preferred Qualifications Familiarity with loan processing, financial statements, tax documents, and payroll Previous experience working in a customer service role Previous experience working in a production based, remote environment BA/ BS degree, Associates degree, or equivalent work experience. Position location This role is available in the following locations: Columbus, OH Location: Columbus, OH - must be okay with going into the office upon request by leadership, generally quarterly Time zone requirements The team operates on the East/West coast time zones. Compensation: $23.12 per hour + $2 shift diff on the weekends
    $23.1 hourly 4d ago
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  • Director of Clinical Services Specialists

    Brookdale 4.0company rating

    Columbus, OH

    Brookdale is hiring a Director of Clinical Services Specialists! This individual is well versed in clinical operations and understands state regulations. Compact license covering the state of Indiana required! This is a traveling role and at times will require a 10 day on 4 day off schedule Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Education as required to obtain state nursing license (LPN/LVN or RN). Nurse management, senior living, or post-acute care experience preferred. Basic typing skills along with a working knowledge of personal computing and word processing software are required, preferably in a Microsoft Windows environment. Certifications, Licenses, and Other Special Requirements LPN/LVN or RN license. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Potential injury from transferring, repositioning, or lifting residents Talk or hear Taste or smell Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Requires Travel: Occasionally Vision Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Brookdale is an equal opportunity employer and a drug-free workplace. Manages the day-to-day healthcare operations of the community to ensure resident's healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as resident's healthcare needs change. Supervises licensed nurses and other direct care staff within the community. Strengthens clinical processes within community until a replacement is identified, then supports newly assigned Health and Wellness Director. Travels within the division as assigned to support management vacancy, start up, vacations, etc. Responsible for the direct supervision of community-based licensed nursing staff (LPN/LVN, RN), the Med Techs/CMAs (if required by State Regulations) and/or Lead Resident Care Associates. May also supervise Resident Care Coordinators and Supervisor, Resident Care. Assigns and directs work of subordinates; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides training, supervision, and monitoring of associates in the administration of medications as described/allowed in Nurse Practice Act, to include auditing of medication administration records. Provides training and education to resident care associates on an ongoing basis with classroom in-services, and situation-specific training. Supervises the maintenance of resident charts and reviews documentation performed by care giving staff. As described and allowed in the Nurse Practice Act, assesses health, functional and psycho-social status of residents, initiates individualized service plans, proactively manages care and services for each resident, evaluates effectiveness and maximizes the resident's opportunity to remain in their environment. Manages the health care of residents, including the dissemination of information to families and associates. Ensures that family members are aware of resident's need for scheduled appointments. Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments as required by policy and as described/allowed in Nurse Practice Act. Performs on-site evaluations of residents admitted to alternate care environments for treatment, and maintains contact with resident families with the intent of returning resident to Brookdale. Performs ongoing assessment/observation of residents' physical and psycho-social needs and coordinates with other departments to assure quality, proactive care. Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident's legally responsible party/family of resident's condition and reactions. Prepares Physician Visit Form and reviews and updates resident chart. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third party healthcare- related services. Participates in or leads meetings relevant to resident care issues, such as Service Plan meetings, involving appropriate parties as needed. Ensures in-house ancillary medical services such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. are scheduled and followed through. Participates in department quality improvement activities. Assists in keeping the environment safe for associates to reduce the occurrence of Workers' Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated. Shares on-call and manager on duty responsibilities/shifts as required. Strengthens clinical process within the community until permanent replacement is identified. Supports other requirements within the division as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $33k-53k yearly est. Auto-Apply 19d ago
  • Materials Services Associate (20/24 hrs.) Linden Branch

    Columbus Metropolitan Library 3.8company rating

    Columbus, OH

    Job Title: Materials Services Associate (20/24 hrs./Non-Exempt/Part-time) Location: Linden Branch Starting Pay Range: $17.51-$21.53 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Materials Services Associate, you play a critical role in our library's operations by ensuring appropriate and efficient processing and distribution of library materials. You are responsible for accurately organizing and shelving library materials. Additionally, you will provide basic customer assistance. Position Schedule: Combination of mornings, afternoons, and evenings Alternating Friday/Saturday (as scheduled) Sundays 1:00pm-5:00pm (as assigned) What You'll Do: Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items. Sorts and shelves library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves. Meets accuracy and speed standards for shelving. Supports location's customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals. Maintains library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials. Helps ensure that the location is neat, orderly, appealing and inviting to customers and staff and other clerical duties as assigned. Assists location staff in coordinating volunteer activities. Performs additional duties as assigned including serving on task forces, committees, etc. Minimum Qualifications: Must be at least 16 years of age (work permit required for minors). Ability to pass an alphabetic and numeric sorting and filing test required. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Ability to express self effectively and concisely, both orally and in writing. Working Conditions and Physical Demands: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
    $17.5-21.5 hourly Auto-Apply 26d ago
  • Dry cleaning assembly and customer service

    Martinizing

    Gahanna, OH

    Job Description Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter
    $30k-36k yearly est. 16d ago
  • Customer Service Representative - Part-Time

    XPO Inc. 4.4company rating

    Columbus, OH

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Expected pay range: $21.46 to $24.68 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. * 2nd Shift - 5:00PM- 9:00PM * Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you'll do on a typical day: * Communicate and coordinate with terminal and shop locations about commercial invoicing * Answer and direct phone calls and/or video calls during set work hours * Recognize and resolve documentation errors * Perform general clerical duties as assigned, filing, data entry and billing * Review billing statements for accuracy and process for payment * Resolve invoice matching issues within the AP system Customer Service Representatives are required to: * Walk and/or stand for extended periods in a climate-controlled office environment About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Columbus Job Segment: Customer Service Representative, 2nd Shift, Data Entry, Part Time, Customer Service, Night, Administrative Apply now "
    $21.5-24.7 hourly 10d ago
  • Member Specialist

    Wal-Mart 4.6company rating

    Columbus, OH

    What you'll do... Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages. Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise. Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! * Health benefits include medical, vision and dental coverage * Financial benefits include 401(k), stock purchase and company-paid life insurance * Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** * Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $18.00 to $25.00* * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3950 Morse Rd, Columbus, OH 43219-3016, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
    $18-25 hourly 11d ago
  • Service Advisor

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 9d ago
  • Loan Servicing Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    Job Description Loan Servicing Agent At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-26k yearly est. 25d ago
  • Customer Service Support Representative - Microbiology

    Labcorp 4.5company rating

    Dublin, OH

    LabCorp is seeking a Customer Service Support Representative to join our team in Dublin, OH. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company. **Pay Range: $18.40 - $22.00 per hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday - Friday 9:00am- 5:30pm with rotating Saturday/Sundays/Holidays and OT as needed to meet dept. goals. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Responsibilities Act a liaison between Labcorp, the customer base and patients Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet Speak with customers in a courteous, friendly, and professional manner using protocol procedures Inquire, clarify, and confirm customer requirements and understanding of the solution Provide additional customer education and information as needed Qualify and establish inbound new customers requesting Labcorp's products and services Work in multiple databases to research complex issues and questions Notify clients of test results in a timely and accurate manner Review test forms for accuracy and report any discrepancies Participate in activities designed to improve customer satisfaction and business performance Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements High School Diploma or GED equivalent required Associate's degree or higher is highly preferred Previous experience in a customer service role is preferred Experience working in a contact center/call center environment is preferred Prior healthcare industry, such as a physician's office or a hospital highly is a plus Knowledge of Microsoft Office suite is required Experience with Salesforce.com and/or Laboratory Information Systems is preferred Strong verbal and written communication skills and excellent ability to listen and respond Must be courteous with strong customer service orientation Excellent multitasking abilities required Strong flexibility and the ability to manage and adapt to changing priorities quickly Bilingual in English and Spanish highly desirable Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $18.4-22 hourly Auto-Apply 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Beau Burton-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing paid by agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Identify additional ways that our team can serve each customer. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $27k-35k yearly est. 23d ago
  • Member and Service Representative Rec Center Site

    Young Mens Christian Association 3.7company rating

    Marion, OH

    The Marion Family YMCA has partnered with Marion City and Marion City Schools to operate the Rec and Resource Teen Center at 240 West Church Street, in downtown Marion. The Rec Center will offer a centralized, safe location for teens (grades 6-12) to socialize, seek support, and engage in activities and resources that will help prepare them for success. The Rec consists of a gymnasium, teen lounge, art/maker space room, and Tech Lab. The Rec Center will be open Monday-Thursday 1:00-8:00 PM during the school year with varying hours during the summer months. The Member Services Representative, working as part of the Membership Service Team, will deliver professional customer service, relationship building, and sales skills to create a welcoming environment at the YMCA's Rec and Resource Center site. The incumbent will additionally provide in-depth information, such as memberships, programs, activities, special events, etc. The incumbent will assist with the attraction and retention of members; including the collection and processing of monetary transactions and information for members, participants and guests. The incumbent will also exhibit the core values of caring, honesty, respect and responsibility in all aspects of their work with the YMCA. Part-time position (12-16 hours per week) Requirements Position requires a compassionate person with excellent listening skills. Prefer individuals with customer / member service experience. Incumbent must have knowledge of general office skills (typing, filing, balance cash drawer, etc.); excellent interpersonal and problem-solving skills; and ability to connect with people of diverse backgrounds. Other requirements include basic computer knowledge; obtain within 90 days and keep current certifications in First Aid and CPR with AED and must be at least 18 years of age. 1.Build meaningful relationships with teen members, guests and participants; help teens connect with one another and to the Y. 2.Maintain a clean & sanitary environment by following the member service protocols for health, cleaning & sanitizing; and proactively cleaning & sanitizing any area of the building as needed. 3.Work daily to nurture the potential of youth and teens; help people improve their well-being; and provide opportunities for people to give back and support their neighbors. 4.Provide excellent service to members, guests, and program participants in the facility and on the phone, contributing to member acquisition and retention; greet members by name whenever possible. 5.Handle and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. 6.Sell memberships and programs according to current policy and procedures. 7.Keep informed on all Y programs. Reads all communication memos, and emails and alerts before beginning each shift. 8.Maintain clean, safe and organized Service Center. 9.Have full knowledge of and uphold / enforce Y policies. 10.Give tours to prospective members utilizing Listen First skills. 11.Conduct self in a professional, friendly, helpful, courteous, enthusiastic and diplomatic manner. 12.Consistently apply all Y policies dealing with member services. 13.Know and follow emergency procedures. Report incidents and accidents on appropriate forms. 14.Receipt payments and balance cash drawer at end of shift. 15.Attend all required in-service trainings and staff meetings. 16.Assist supervisor, CEO and staff team as necessary / requested to ensure successful outcome of Y operations and mission. 17.The incumbent must be able to fulfill the above job requirements by purposefully and seamlessly challenging her/himself and others to accept and demonstrate the positive values of Caring, Honesty, Respect, and Responsibility.
    $18k-24k yearly est. 60d+ ago
  • Warehouse Customer Service Representative

    Geodis 4.7company rating

    Columbus, OH

    Shift/Schedule * First Shift: Monday-Friday 8:30am-5pm Text DELIVER to 88300 to apply or check out more jobs at ********** GEODIS.com! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! * Get Good Money - Fair pay and some jobs come with bonus opportunities. * Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* * Get Paid Early - Payday as early as you want. Access your earnings on demand. * Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* * Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* * Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. * Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. * Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. * Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. * Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". * Have FUN - Work with fun, supportive people just like you! * Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. * Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! * Eligibility varies based on location, job, employee type, or length of service. What you will be doing: * Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. * Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. * Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. * Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. * Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. * Assures proper invoicing of accounts by verifying computer generated invoices. * Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. * Reports customer feedback to management, including any signs of customer dissatisfaction. * Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes * Performs paperwork associated with orders including the maintenance of customer files. * Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. * Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary. * Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics * Works with management regarding product routing for customers * For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. Requirements: * Minimum 6 months related experience and/or training * Experience with AS400 operating systems and warehouse management systems preferred. * PC literate with experience with Microsoft Outlook, Word, and Excel * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions". More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit ********** GEODIS.com to learn more.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Team Member

    Crew Carwash 3.7company rating

    Columbus, OH

    Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! ************************************************************* Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits, the best coworkers in Indiana, and enjoy working outdoors, apply today! We have a limited number of openings for Full-time/Part Time team members; day and evening shifts. What Can We Offer You? (get ready because it is a lot!) Organizationally healthy culture Flexible Schedules FREE Carwashes, naturally Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program Competitive Comp based on Experience Incredible Training Growth Potential Employee Recognition and appreciation events Benefits for Associates at 30+ hours weekly: Medical, Dental & Vision Insurance Short & Long Term Disability Insurance Company paid and supplemental life insurance Generous Paid Time Off 401k with company match Compensation: Base PLUS incentive/commission pay At Crew Carwash, your base hourly rate is guaranteed at $15-16/hr., but through our incentive pay program you can earn far more. We offer regular special contests with Gift Cards and individual awards every month based on performance. Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU! What do we need from you? Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills, but are tired of the drag of retail, or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. Our recruiting team all started as Crew Carwash Team members and they are ready to share the Crew Culture with you! Apply today! #Location40
    $15-16 hourly 60d+ ago
  • Customer Service Representative

    The Chimney Guys

    Pataskala, OH

    "Phone Pros Wanted: Help Us Serve Clients & Drive Sales!" Are you an experienced call center or inside sales professional who loves turning conversations into opportunities? Do you excel at connecting with people, guiding them through solutions, and delivering exceptional customer experiences? If so, The Chimney Guys in Pataskala, OH want to meet you! We're looking for a driven, part-time Customer Service Representative who thrives in a fast-paced, phone-heavy environment and enjoys contributing directly to team sales goals. Join a company that invests in you through ongoing training, a supportive team culture, and opportunities for growth. Apply today and help us provide the exceptional service our customers rave about! THE BASICS Pay $16-$19 per hour, based on experience. Schedule Part-time, about 30 hours per week Monday-Thursday: 2 pm-7 pm Saturday: 8 am-2 pm Fridays off! WHAT YOU'LL DO As our Customer Service Representative, you'll be the first point of contact for clients-playing a crucial role in both customer satisfaction and sales performance. Your day includes: Answering inbound calls and delivering a professional, friendly, consultative experience Using your call center and sales skills to schedule service appointments and educate customers about our offerings Coordinating with field technicians to ensure smooth, accurate scheduling Making outbound follow-up calls to customers and returning missed calls Managing service requests, gathering key details, and keeping accurate records Helping our team reach daily and weekly sales targets through meaningful client interactions This role is ideal for someone who loves being on the phone, enjoys solution-based selling, and gets energy from helping a team grow. WHAT YOU BRING 2+ years of call center, sales, or office experience Strong phone communication and customer service abilities Comfort working toward sales goals A positive, team-oriented attitude ABOUT THE CHIMNEY GUYS The Chimney Guys is a rapidly growing, family-owned business known for exceptional chimney cleaning, repairs, and masonry work. Our reputation is built on trust, integrity, and five-star customer experiences-one conversation at a time. We succeed because our team succeeds. We provide comprehensive training, a supportive environment, and the resources you need to deliver outstanding service every day. If you're hungry to learn, grow, and contribute, you'll feel right at home here. READY TO JOIN OUR TEAM? If you're passionate about customer care, motivated by sales success, and eager to be part of a growing, high-performing company, we want to meet you! Apply now using our quick 3-minute application. Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.
    $16-19 hourly 37d ago
  • Coughlin Insurance Agency Customer Service Representative

    Coughlin Automotive 3.5company rating

    Pataskala, OH

    Coughlin Insurance Agency is looking for Full Time and/or Part Time Customer Service Representatives. These position are flexible in scheduling and include hourly plus commission. As a CSR you will answer incoming calls and assist customers with their insurance needs. Advancement opportunity available along with a licensing program. Don't just get another job, get a career. Once the positions are filled this posting will be removed. Do not hesitate.
    $27k-32k yearly est. 60d+ ago
  • Operations Team Member - SportsOhio

    Sports Facilities Company

    Dublin, OH

    Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: SportsOhio is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Dublin, OH. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SportsOhio is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Sports Assistant Team Member will be responsible for a variety of duties while providing participants with a quality program experience. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: * Coaching sports groups or teams during clinics and camps * Check rosters and player's identification * Ensure correct equipment is available for games and proper set up of all play areas * Ensure games start on time and are scored accurately * Monitor play areas including courts and adventure area * Assist in league and class coordination for climbing, ninja, futsal, basketball, volleyball, and general recreation * Provide courteous and friendly service to all guests and staff * Provide knowledge about prices, leagues, and events * Know and enforce the facility's policies, procedures, and rules * Opportunities to provide sports instruction and coach youth (based on experience) * Scoreboard Operation * Officiates games and contests * Complete special projects, daily assignments and other duties as directed by management MINIMUM QUALIFICATIONS: * Have the ability to work with a wide variety of age groups * Flexible work schedule (e.g., nights, weekends, holidays) * Excellent communication skills, both verbal and written * Ability to maintain focus in a high-volume, fast-paced environment * Must have excellent guest service skills * Must be detail-oriented and have outstanding organizational skills * Ability to remain calm and focused in difficult and stressful situations * Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members * Must work well with others * Must take personal initiative for the betterment of the team and facility * Commitment to the safety and wellbeing of others * Have sports experience or an interest to learn * Able to work electric scoreboard preferred * Previous coaching/mentoring experience preferred WORKING CONDITIONS AND PHYSICAL DEMANDS * Must be able to lift 40 pounds waist high * May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend * Must be able to walk intermittently * Will be required to operate a computer
    $22k-29k yearly est. 30d ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Newark, OH

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. Auto-Apply 20d ago
  • Member Services

    YMCA of Greater Dayton 2.9company rating

    Springfield, OH

    Springfield Family YMCA Springfield, OH Part Time/Non-Exempt $11.00-$13.20/Hourly Nights and weekends Responsible for providing excellent services to YMCA members and other individuals at the Member Services Desk. At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Essential Functions: Provides excellent member service. Performs membership sales, changes, cancellations, and all other member transactions, including program registration and other activities, in an efficient and accurate manner, that occur at the Member Service Desk. Follows Member Service Desk processes and systems. Conducts tours of the facility for prospective members and guests. Displays excellent telephone skills. Handles monetary transactions and appropriate reconciliation of these transactions. Builds relationships with members. Proactively solves problems. Performs routine copying and filing. Keeps up-to-date with member information as outlined in the member handbook. Follows appropriate safety guidelines. Communicates to direct supervisor any concerns or incidents that may need follow-up. Communicates any suggestions to improve member services. Qualifications: Must be 18 years of age. High school diploma or GED required. A 2-year degree or applicable experience is preferred. One year or more of related customer service experience required.
    $11-13.2 hourly Auto-Apply 4d ago
  • Customer Service Rep(02202) - 1027 W Hunter St

    Domino's Franchise

    Logan, OH

    body{ font-family:arial; font-size:12px; } Customer Service Representative: The following general description applies to all Customer Service Representatives .please read the information listed below. ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS: You must be 16 years of age or older. General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training: Orientation and training provided on the job. Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone. Essential Functions/Skills: Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE: Clean Cut & Personable Outgoing & Energetic Dependable, Reliable & Punctual Prompt & Responsible Quick Learner & Self Motivated
    $27k-35k yearly est. 11d ago
  • store environment team member

    Michaels 4.2company rating

    Whitehall, OH

    Store - ALLENTOWN-WHITEHALL, PAMaintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for. Collects and disposes of trash following approved procedures. Dust and damp mops floors following approved procedures. Moves equipment and products for proper cleaning and places products back in correct placement. Cleans assigned areas with the use of assigned materials and equipment. May require mixing water and detergents in containers to prepare cleaning solutions according to specifications. Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff. Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment. Seeks out areas requiring cleaning; takes initiative to complete the task. Completes all tasks assigned by supervisor. Performs tasks in accordance with all federal, state and county guidelines. Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values. Project a positive image and serve as a role model for other Team Members. Other duties as assigned may include: Provide a fast and friendly check out experience; execute cash handling to standards. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) Participate in the truck un-load, stocking, and planogram (POGs) processes. Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or cleaning experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Use of standard commercial cleaners and chemicals from cleaning supplies Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $22k-28k yearly est. Auto-Apply 27d ago

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