Customer Service Rep - Bilingual Remote
Remote job
Remote Bilingual Benefits Specialist
Why Work Here?
Room For Growth, Great Work Culture, Flexible Culture, Motivated Environment, Great Leadership
Due to the high demand for our services, we are hiring for Sales and Sales Leadership roles. We do virtual interviews via Zoom. Also, we have adapted sales positions where we can see all of our clients virtually through an online platform or on-site.
We are a publicly traded company and have been in business for over 70 years. In those 70 years, we have experienced ZERO layoffs. We are owned by Globe Life which is a Fortune 500 company out of Dallas, Texas. Globe Life is an official partner of the Dallas Cowboys and has the naming rights to Globe Life Field where the Texas Rangers play for the next 40 years. We have maintained an A (Excellent) rating from A.M. Best - an independent analyst of companies. This rating indicates that A.M. Best believes we have excellent financial strength. Our company was ranked among the Top 25 Happiest Companies to Work for in 2019. We are growing nationwide and are looking to expand our leadership team.
Our promotion track is based on hard work. We are looking for responsible individuals with high integrity, the ability to teach, coach, and train others. Our company only works with organized groups that request our services and have an interest in hearing from us. We spend ZERO time cold calling, telemarketing, or contacting friends or family members to build our client base.
We enjoy:
-weekly pay
-weekly bonuses
-residual income
-annual convention
-fun work environment
-goal-oriented promotions
Customer Service Rep Work From Home
Remote job
Remote Benefits Representative
American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.Responsibilities:
Develop customer success metrics and execute account strategies
_Build trust with customer accounts through open and interactive communication
_Schedule and attend virtual meetings using Zoom and other platforms
_Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
_Present to families different benefits programs, enroll new clients, and open new accounts.
_Oversee and prioritize each customer in your portfolio
Qualifications:
Must have a passion for helping others
_** MUST BE A US OR CANADIAN CITIZEN **
Proven ability to work as a productive team member
_Excellent communication and interpersonal skills
_Self-motivated team player, proficient in multi-tasking
Proficient with computers and Zoom preferred but not required
_Ability to form and grow solid relationships with your client accounts
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
Customer Service Specialist
Remote job
As a Customer Service Specialist, you'll serve as the voice of an important financial institution - working as a problem solver for our clients. This is a high energy, fast-paced call center role with unlimited opportunity to learn, grow and work with a talented and supportive team. If you like helping others and feel rewarded by making someone's day a little better, this is the role for you. The ability to empathize, stay calm and not take client frustration personal are traits that are especially successful in this role.
What You'll Get from This Opportunity:
* Competitive pay and unique benefits - 401(k) matching (dollar-for-dollar up to 7%), generous PTO, fitness and tuition reimbursement and so much more.
* Valuable financial services experience. You'll learn the ins and outs of how the bank works and knowledge that translates to career advancement at the company.
* Paid job training and access to a library of specialized professional development and training courses.
* Shift differentials available.
* Performance-based rewards.
* Variety - every day is different.
Essential Job Functions:
* Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
* Receiving inbound calls from consumer clients in fast paced environment (in some cases, taking back-to-back calls)
* Answering client questions, problem solving, educating, de-escalating dissatisfied clients, and making suggestions that help deliver our Moments Matter culture.
* Providing technical support for company's online products and services (PC, mobile, and tablets).
* Collaborating with a wide range of the company Teammates to help solve client challenges.
* Ability to navigate multiple screens and software while speaking to clients effectively over the phone free of distractions and background noise (similar to being in the office).
* Complies with all the company policies and procedures, , acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of company's clients.
Required Qualifications:
* Minimum 1 year client service experience.
* High school diploma/GED.
* Demonstrated success in problem resolution, multi-tasking and attention to detail.
* Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.
* Strong interpersonal, verbal, and written communication skills.
* Flexibility, empathy, and patience to work in a fast-paced, high-volume call center.
* Ability to read and follow call center "scripts" when handling different scenarios.
* Schedule flexibility - The hours for the position can change based on business need. In addition, there is a shift bid process for all Teammates that occurs two times (performance based schedule options) per year which could result in a schedule change.
Preferred Qualifications:
* Previous experience working in a remote/ work from home environment.
Mobile Requirements:
* Hard wired high speed internet speed- Minimum of 50 MBPS download
* Dedicated home office space
* Distraction and noise free background - we want clients to have the same professional experience that they would have speaking to a Teammate working onsite
Training: Training will take place in office for minimally the first 3 months.
Schedule During Training: Monday- Friday from 8:00am-5:00pm ET
Schedule After Training: There are various shift available for this role.
* Weekend Warrior Shifts- working every Saturday and Sunday and 2 days off during the week
* Saturday Squad Shifts- working every Saturday and 2 days off during the week
* Additional compensation offered for Weekend Warrior and Saturday Squad
* All other shifts will require working at least every other Saturday or Sunday
Customer Service Representative (remote after training)
Remote job
Please read before applying:
Must be available to work
all weekends (specific shift details below)
100% on-site in San Antonio during training (3-6 weeks), then fully remote
Great opportunity to gain experience in the medical field - no healthcare background required!
Summary
Responsible for coordinating and scheduling medical evaluations in a high-volume call center environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering excellent customer service to both providers and patients.
Responsibilities
Manage a high volume of inbound and outbound calls to schedule and confirm medical evaluation appointments.
Verify and update patient and provider information accurately within internal systems.
Communicate clearly and professionally with patients, providers, and internal departments to ensure scheduling accuracy and timely service delivery.
Review and confirm documentation related to appointment scheduling and follow-up procedures.
Provide exceptional customer service by addressing inquiries, resolving scheduling issues, and escalating concerns as needed.
Meet or exceed daily and weekly performance metrics related to call volume, scheduling accuracy, and service quality.
Maintain confidentiality of sensitive information in accordance with company policies and HIPAA regulations.
Perform other related duties and special projects as assigned.
Requirements
MUST be available to work one of the following shifts: Thursday-Sunday (7AM-6PM) OR Friday-Monday (7AM-6PM)
2+ years of experience in a call center environment handling high-volume inbound or outbound calls, preferably in healthcare or scheduling.
Strong communication and customer service skills with the ability to manage calls efficiently and professionally.
Phone Representative
Remote job
Job Title: Remote Phone Support Representative
Monthly Pay: $2,800 - $4,200
We're looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you'll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You'll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.
Job Responsibilities:
Answer incoming calls from customers in a professional, helpful manner.
Listen to customer concerns and provide clear, accurate answers.
Guide callers through simple troubleshooting or next steps when needed.
Record key details and conversation notes accurately in our systems.
Follow company scripts and procedures to ensure smooth call handling.
Maintain a calm and positive tone, even when addressing basic concerns.
Stay connected with your remote team through chats and scheduled check-ins.
Qualifications:
Strong listening skills and clear verbal communication are essential.
Comfortable working in a customer-focused, phone-based role.
Ability to navigate computer tools and digital call systems during conversations.
Dependable internet connection and a distraction-free home workspace.
Positive, solution-focused attitude and willingness to learn.
No prior call center experience required-comprehensive paid training provided.
Previous experience in customer service, hospitality, or retail is helpful but not necessary.
Perks & Benefits:
100% remote-work from home from anywhere in the U.S.
Competitive monthly pay: $2,800 - $4,200.
Paid training provided from day one.
Flexible schedule options including weekends and evenings.
Supportive, team-focused work culture.
Advancement opportunities in customer service or supervisory roles.
Telmed Customer Service Rep - UT, ID, AZ Only
Remote job
Direct Meds is a fast-growing healthcare technology company providing patients with better access to medications and telehealth services. We're looking for a Customer Service Representative (CSR) to join our fully remote team and be the front line of support for our customers. We adding 400+ new patients a day and really want to keep up our support services to meet the demands of our great customers who might be having some issue with their weight loss journey.
What You'll Do
Our typical patient is a 55 year old woman who will love to have someone help with questions regarding their patient intake or medication shipments.
Respond to customer inquiries via phone, text / SMS, chat, and email in a professional, empathetic, and timely manner.
Assist patients with account setup, prescription orders, and troubleshooting.
Accurately document interactions and escalate issues when needed.
Collaborate with internal teams to ensure customer satisfaction and efficient resolution of issues.
Deliver excellent service that reflects Direct Meds' commitment to patient care.
What We're Looking For
1+ year of customer service experience (healthcare or pharmacy background a plus).
Strong communication skills (verbal and written) and professional phone etiquette.
Comfort with technology and ability to navigate multiple systems at once.
Problem-solving mindset and ability to stay calm under pressure.
Reliable internet connection and a quiet remote workspace.
Recognizing patterns with problems.
Motivated by achieving performance goals and willing to ask for positive reviews!
Why Join Direct Meds?
Competitive pay ($17-$24/hr depending on experience).
100% remote position - work from anywhere in the U.S.
Opportunity to be part of a mission-driven company improving patient healthcare access.
Supportive team culture with room to grow your career and a chance to really develop job skills in a very well organized rapidly growing business.
If you're passionate about helping people and thrive in a fast-paced environment, we'd love to hear from you!
Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Customer Service Representative - Remote - 50k-60k/Year
Remote job
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Client Services Associate
Remote job
About the role...
This role is a member of a client team and works closely with advisors, custodians, and external professionals. It's a great opportunity for someone who enjoys problem-solving, thrives in a collaborative environment, and wants to grow in the investment advisory space. Due to the collaborative nature of the role, the position is in office but my client offers flexibility to work remotely when life warrants.
Initial responsibilities include:
Support client service and account administration
Coordinate transactions like cash flows, asset transfers, and trades
Prepare client reports and meeting materials
Manage documentation and client records
Communicate with custodians and outside advisors
Contribute to team-wide projects and office operations
Qualifications:
Degree in Finance, Accounting or similar field
Salesforce experience a plus
Proficient in Microsoft Office (especially Excel and Outlook)
Hybrid Customer Service Rep
Remote job
Ultimate Staffing is seeking a HYBRID Customer Support Specialist to join a life style brand in Irvine.
Pay:$22/ hour
Beautiful office with an onsite Chef who cooks the team breakfast & lunch, onsite gym, family & friend discounts, & overall AMAZING company culture!
Key Responsibilities
Foster meaningful and professional interactions with clients by delivering tailored, efficient, and engaging service experiences
Process and manage incoming orders, including immediate, pre-booked, and bulk requests, along with handling updates, changes, and returns
Serve as a primary point of contact for client inquiries via phone and email, providing updates on product availability, shipping timelines, and return processes
Collaborate closely with field representatives to ensure seamless service delivery to accounts
Respond promptly to all communications and proactively identify client needs to offer timely solutions
Share product knowledge and follow up on client requests to ensure satisfaction and retention
Assist with onboarding new accounts, including gathering necessary information and supporting the approval process
Conduct proactive outreach to existing clients to support their ongoing needs, such as replenishment orders or general inquiries
Generate and review regular reports to monitor account activity and performance
Maintain and update client records, shipping instructions, and internal notes to ensure accuracy and consistency
Support additional projects and tasks as needed to contribute to team success
Skills & Qualifications
Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting
High attention to detail and a proactive, solution-oriented mindset
Excellent communication skills, both written and verbal
Collaborative team player with a positive, can-do attitude
Bachelor's degree required
Minimum of 2 years of experience in a client service or support role
Familiarity with order management systems (experience with Full Circle and RepSpark is a plus)
Proficient in Microsoft Outlook, Word, and Excel
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Provider Enrollment Representative
Remote job
Job Title: Provider Enrollment Representative (Remote)
Responsible for reviewing and processing Medicare Part A and/or B provider enrollment applications to ensure compliance with federal regulations. This role involves verifying documentation, updating internal systems, and responding to provider inquiries.
Key Responsibilities:
Review provider applications and verify supporting documents
Ensure compliance with federal and state regulations
Communicate with providers to obtain necessary information
Update and maintain provider records in internal systems
Participate in required meetings and training sessions
Requirements:
High school diploma or GED
At least 1 year of experience in customer service or administrative support
Proficiency in Microsoft Office and working in a Windows environment
Strong attention to detail, communication, and problem-solving skills
Additional Information:
Paid virtual training provided (10-12 weeks)
Remote work; must have reliable internet and a professional home workspace
Background check and federal clearance required
Overtime may be required post-training
Remote Insurance and Investments Financial Services Rep
Remote job
Work From Anywhere Part-Time or Full-Time Insurance • Investments • Mortgage Looking for supplemental income or a career change? We train and license you to work in 3 of the most stable, high-paying industries no experience required. What's Included: Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Self-motivated & trustworthy
Bilingual Customer Retention Representative (Remote)
Remote job
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment.
We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Bilingual Customer Retention Representative? Globe Life is looking for a Bilingual Customer Retention Representative to join the team!
In this role, you will be responsible for conserving business on behalf of the company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are assisted in understanding the importance of keeping their coverage and providing policy maintenance.
This is a remote / work-from-home position. We have full-time and part-time positions available.
What You Will Do:
* Handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information.
* Answer questions about policy benefits and premiums and accurately document the information on the appropriate database.
What You Can Bring:
* High school diploma or GED.
* Must have the ability to professionally communicate fluently, both verbally and written, in English and Spanish.
* Customer service experience in call center or customer facing role.
* Superior customer service skills required - friendly, efficient, good listener.
* Must type 30 words per minute, pre-employment assessment required.
* Excellent oral and written communication.
* Proficient use of the computer, keyboard functions, and Microsoft Excel.
* Must have high-speed internet (min: 20mbps Upload), a smartphone for VPN access, & a quiet dedicated workspace, company equipment will be provided.
* Ability to work under pressure and multitask.
* Excellent organization and time management skills.
* Must be detail-oriented with the ability to analyze information and make logical conclusions.
* Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've created a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: 3700 S. Stonebridge Dr., McKinney, Texas
Associate Customer Service Representative, B2C - $500 Sign on Bonus!
Remote job
_Work Mode: Remote_ **$500 Sign on Bonus!** **Opportunity** **Apply today to join our Jan 12, 2026 training class!** As an Associate Customer Service Representative (ACSR), you will have the opportunity to assist customers with Kohler and Sterling plumbing product support including installation and troubleshooting, pre-sale questions, and order placement. Your goal as an ACSR is to provide world-class customer delight during telephone interactions while troubleshooting, investigating, and resolving customer inquiries about Kohler and Sterling products. You will be empowered, and expected to provide empathetic, courteous, and quality customer care in an accurate and timely manner, while maintaining a positive, problem-solving approach, which will be measured by customer feedback surveys and customer experience evaluations.
**Specific Responsibilities**
Functional Skills
+ Primary duty is to answer inbound customer inquiries via phone calls by performing diagnosis of products and taking the appropriate action.
+ Perform advanced troubleshooting and advise specification guidelines with plumbers, designers and retail, wholesale, and showroom personnel.
+ Walk customer and trade professionals through step-by-step installation and/or repair of Kohler and Sterling products.
+ Technical proficiency: ability to navigate and manage multiple computer windows and software systems: Customer relationship management, order management and us.kohler.com website.
+ Effectively use Customer Care Center (3C) technology (i.e., Salesforce CRM, kohler.com, SAP, Microsoft Teams, Outlook Email, SharePoint, Verint Schedules, and Workbrain) and all other tools/resources available, including technical literature and price books.
+ Gain knowledge of all Kohler and Sterling products and the associated warranties associated.
+ Read and understand technical publications, diagrams, and specification documents.
+ Excellent interpersonal and communication skills.
+ Track orders, provide availability, and other shipping information.
+ Up sell Kohler and Sterling products and accessories as appropriate.
+ Assist with implementing procedures to maximize up-time and phone coverage.
+ Track trends in product variations and report to engineering and quality as appropriate.
+ Participate in department initiatives as needed.
+ Participates in various Customer Service Support functions as needed including order block reports, credit card reports and shipping resolution.
+ Meet or exceed balanced scorecard metrics & maintain acceptable attendance record.
**Skills/Requirements**
High school diploma or GED required, 2-4-year degree preferred. 1+ years of customer service experience desired. Previous computer experience is necessary to be successful in this position. Experience in a call center environment preferred. Completion of internal Brand Ambassador Program required.
**Work from home requirements: Equipment provided!**
+ The associate is responsible for paying their own internet expenses and must have a hard-wired internet service via cable, fiber, or DSL with a minimum 10mbps service.Wired ethernet connection that meets upload and download speed requirements as noted above. Cannot be Wi-Fi, dial up, satellite or cellular internet.
+ Have a separate confidential and distraction free workspace with no background noises
+ Freedom from other responsibilities - you must be focused on delivering a world class service experience.
+ Required to work during their assigned shift time Monday-Friday between the hours of 8:00 a.m. and 5:00 p.m. Break and lunch times will be scheduled.
+ Part-time hours are 34-36 hours/week after training, more will be required during peak season.
\#LI-Remote
\#LI-KS1
**_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._**
_We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $20.00 - $21.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location._
**Why Choose Kohler?**
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.
REAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME
Remote job
Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ******************************
Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes.
Key Responsibilities:
Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services.
Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures.
Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps.
Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions.
Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions.
Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system.
Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues.
Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations.
Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements.
Qualifications:
Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services.
Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly.
Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems.
Problem Solving: Ability to handle customer concerns and resolve them efficiently.
Attention to Detail: Meticulous in managing and recording customer inquiries and interactions.
Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals.
Additional Skills:
Familiarity with loan products (home loans, personal loans, etc.) is a plus.
Ability to work independently and as part of a team in a fast-paced environment.
Multitasking and organizational skills to manage various communication channels simultaneously.
Bilingual candidates are encouraged to apply.
Why Join Trophy Point:
Be part of a premier private direct lender with a strong reputation in the real estate industry.
Work with a dedicated and passionate team committed to excellence and integrity.
Enjoy the flexibility and convenience of a remote working environment.
Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements.
About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service.
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Patient Financial Services Representative
Remote job
Fairview are looking for a Patient Finacial Services Representative to join our team! This is a fully remote position approved for a 1.0 FTE (80 hours per pay period) on the day shift. This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication.
Responsibilities
* Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.
* Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization.
* Performs the best practice routine per department guidelines
* Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback.
* Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible.
* Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients.
* Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts.
* Responsible for processing external correspondence in a timely and efficient manner.
* Ensures internal correspondence is clearly and professionally communicated and processed expeditiously.
* Responsible for verification of insurance and/or patient demographics.
* Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts.
* Educates patients and/or guarantors of patient liability when appropriate.
* Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work
Required QualificationsPreferred Qualifications
* 1 year Medical billing office setting experience
* MS Office experience
* Insurance/follow up experience
* Coordination of benefits experience
* Epic, Brightree, Billing Bridge, or comparable software account experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Remote job
Job DescriptionBenefits:
401(k) matching
Health insurance
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: We are searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As a member of our sales team, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
***This position has the option to be remote but the first week will be in office for training***
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Cold calling
Maintain a strong work ethic with a total commitment to success each and every day.
Work alongside your agencys team to ensure successful long-lasting customer relations.
QUALIFICATIONS:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Ability to effectively relate to a customer
Able to obtain your Property & Casualty license
BENEFITS:
Salary plus commission/bonus
Work from home
Paid time off (vacation and personal/sick days)
Health Insurance
Profit sharing
Growth potential/Opportunity for advancement within my office
This is a remote position.
Remote Financial Services Representative - Full Training | 100% Commission
Remote job
Job Description
About the Opportunity: Join a rapidly growing agency helping families across the U.S. protect what matters most. Whether you're licensed or just starting out, we'll provide the mentorship, training, and tools to help you thrive.
What You'll Do:
Work remotely from anywhere in the U.S.
Connect with clients who requested information - no cold calls
Offer coverage options from trusted carriers
Build relationships while protecting families
Option to develop your own agency
What We Offer:
Comprehensive virtual training
Step-by-step licensing guidance
Flexible scheduling (PT or FT)
Commission-based income with daily pay
Bonus programs
Warm leads and full team support
Compensation (Commission Only):
PT $1,500 - $3,000 / mo
FT $3,000 - $7,000 + / mo
We're Looking For:
Driven and coachable individuals
Clear communicators
Independent and goal-oriented
Ready to earn a license (we help you)
Requirements:
U.S. resident, 18 +
Background check
Internet + phone + computer
⚠️ No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your success will depend on your work ethic, ability to follow our system, and the demand in your selected market.
Apply Now to take control of your career and income.
Requirements
Must be 18 years or older
U.S. resident (currently hiring in the U.S. only)
Must be able to pass a background check
Willing to obtain a Life & Health insurance license (we help with this)
Comfortable working remotely with internet access
Strong communication skills
Self-motivated and coachable
Benefits
Remote work - work from anywhere
Flexible schedule - set your own hours
No income cap - performance-based pay
Access to warm leads - no cold calling
Daily pay from top-rated insurance carriers
Bonus structure available
Licensing support for new agents
Team mentorship & leadership development
Potential to grow your own agency
Remote Financial Services Rep | Entry-Level | We Train You
Remote job
Job Description
We're growing fast and looking for people who want to be coached, mentored, and rewarded for results.
You'll Get:
Proven process + digital tools.
Commissions, bonuses, and paid trips.
Health, dental, and vision options.
Complete flexibility - work from anywhere.
This is freedom with guidance - not hype.
Who Thrives Here
People who are:
Coachable and willing to follow a proven process.
Self-driven and goal-oriented.
Good communicators who care about helping others.
Looking for long-term stability and income growth, not another short-term job.
No financial or sales experience is needed - our training covers everything. Licensing can be completed online in 1-2 weeks, and we'll guide you through it.
Why Apply Now
Most people spend years searching for a career that offers both income and lifestyle freedom. Here, you can build both - backed by real mentorship and an award-winning company culture.
If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance.
No scripts. No hype. Just a real opportunity to grow - on your terms.
Apply today, and we'll set up a short conversation to see if it's the right fit.
Requirements18+ and authorized to work in the U.S.
100% Uncapped Commission 1099
Able to pass a background check and complete licensing (3-7 days, we'll guide you through it every step of the way).
Prior experience in sales, customer service, leadership, or training is a plus-but not required.
Comfortable working remotely and independently.
BenefitsAll-Expenses-Paid Vacations - Travel to dream destinations like Puerto Rico, Italy, Portugal, Mexico, and more-fully paid based on performance.
Work-from-Anywhere Flexibility - 100% remote with control over your schedule and income.
Earn Time & Money - System-driven income model gives you the power to create both financial freedom and time freedom.
True Agency Ownership - Build your own business with real contractual ownership.
Legacy Business Transfer - Pass your agency to a loved one and create generational wealth.
Free Life Insurance - One full year of coverage included for qualifying agents.
Up to $500,000 in Life Coverage - Access large term coverage (up to 30 years) as a benefit.
Health Benefits Access - Affordable medical, dental, and vision coverage available through a partner provider.
Award-Winning Culture - Named a top company culture by Entrepreneur and a fastest-growing company by Inc. 5000.
• • Mentorship & Training - Plug into proven systems and real-time coaching to level up fast.
Financial Services Representative
Remote job
Primerica is expanding! I am seeking an individual that is COACHABLE and simply MOTIVATED to succeed and to help others succeed! We educate the middle-income consumer proven concepts of HOW MONEY WORKS to obtain financial independence, as well as providing services to protect their income today and for the future. Work schedules are based upon personal availability with the convenience to work from home. Minimum Requirements: * $124 Background Check (Reimbursed) * Age 25+ preferred * Legal to work in the U.S. * NO felonies We offer: * Paid Training Programs * Paid State Licenses * Multiple sources of income * Bonus/Commission Pay (NO quotas) * Advancement as a Broker