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How Much Does a Member Service Representative Earn In The United States?

Member Service Representative Salaries
Updated December 31, 2020
Average Yearly Salary
$27,000
$20,000
$27,000
$36,000
Member service representatives in the United States make an average salary of $27,222 per year or $13.09 per hour. People on the lower end of that spectrum, the bottom 10% to be exact, make roughly $20,000 a year, while the top 10% makes $36,000. As most things go, location can be critical. Massachusetts, Connecticut, New York, New Jersey, and Minnesota provide the highest member service representative salaries.
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Where Member Service Representatives Earn The Most

The darker areas on the map show where member service representatives earn the highest salaries across all 50 states.

Average Salary

How Much Do Member Service Representatives Earn In Different Cities?

Throughout the U.S., the average salary for a member service representative is roughly $27,222 per year, which boils down to $13.09 per hour. Interestingly enough, member service representatives have the highest salaries in Alameda, CA at about $31,489 per year. For those who are just starting out, the average entry-level salary in Alameda, CA is $19,000. Additionally, member service representatives make more than the average salary in New York, NY, Philadelphia, PA, Chicago, IL, Phoenix, AZ, and San Antonio, TX. On a more broad level, member service representative salaries are highest in Massachusetts, Connecticut, New York, New Jersey, Minnesota, Rhode Island, and California. On the contrary, Kansas, Arkansas, and Ohio offer the lowest member service representative salaries.
Location
City
Average Salary

Alameda, CA

Salary Range24k - 40k$31k$31,489

New York, NY

Salary Range24k - 40k$31k$31,418

Philadelphia, PA

Salary Range22k - 37k$29k$29,338

Chicago, IL

Salary Range22k - 35k$28k$28,473

Phoenix, AZ

Salary Range21k - 35k$27k$27,431

San Antonio, TX

Salary Range20k - 35k$27k$27,100

Jacksonville, FL

Salary Range20k - 33k$26k$25,783

Alexandria, LA

Salary Range19k - 33k$25k$25,394

Davenport, IA

Salary Range19k - 30k$25k$24,852

Alexandria, VA

Salary Range19k - 31k$24k$24,316
$17k
$40k

High Paying Member Service Representative Jobs

Which Companies Pay Member Service Representatives The Most?

If you want to get paid the most as a member service representative, being employed by a company such as CME Group or Alameda Alliance for Health would be a smart choice, as they are the highest paying companies in this field. Additionally, companies like Mayo Clinic and University Health System also report highly competitive salaries for member service representatives.
Company
Company
Average Salary
CME Group
Salary Range52k - 73k$62k$62,243
Alameda Alliance for Health
Salary Range38k - 40k$39k$39,366
Mayo Clinic
Salary Range33k - 35k$35k$34,565
University Health System
Salary Range30k - 32k$32k$31,828
GEICO
Salary Range29k - 32k$31k$31,160
USAA
Salary Range30k - 32k$31k$31,064
Dignity Health
Salary Range30k - 31k$31k$31,034
Providence Health & Services
Salary Range28k - 31k$30k$30,030
Kellogg's
Salary Range27k - 32k$30k$29,805
CornerStone Staffing
Salary Range26k - 32k$30k$29,592
$25k
$73k

The largest raises come from changing jobs.

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Member Service Representative Salary History

Compare salaries for individual cities or states with the national average.

Location

    How Much Do Member Service Representatives Make In Different Industries?

    Member service representative salaries can vary on many factors, including what industry a job is in. In fact, jobs with insurance, health care, and finance companies tend to be the highest paying. Furthermore, a member service representative can make a yearly salary of $28,183 while working for insurance companies. All the while, other member service representatives are making $26,785 at health care companies and $25,592 at finance companies. One industry member service representatives may want to avoid is the non profits industry as it offers the lowest average salary at $21,350.
    Industry
    Average Salary

    Insurance

    Salary Range24k - 32k$28k$28,183

    Health Care

    Salary Range22k - 32k$27k$26,785

    Finance

    Salary Range22k - 28k$26k$25,592

    Technology

    Salary Range22k - 27k$25k$24,756

    Non Profits

    Salary Range18k - 25k$21k$21,350
    $18k
    $32k

    How Experience Affects Member Service Representative Salaries

    The salary for a member service representative can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Recently Added Member Service Representative Salaries

    Location
    CompanyJobLocationDate AddedSalary
    Hirelevel.
    Hirelevel.
    Member Service Representative
    Member Service Representative
    Member Service Representative
    Carbondale, IL
    Carbondale, IL
    01/31/2021
    01/31/2021
    $27,131
    $27,131
    01/31/2021
    Overnight Member Services REP + Custodian
    Overnight Member Services REP + Custodian
    Gulfport, MS
    Gulfport, MS
    01/29/2021
    01/29/2021
    $18,783
    $18,783
    01/29/2021
    Member Services Representative
    Member Services Representative
    South Jordan, UT
    South Jordan, UT
    01/29/2021
    01/29/2021
    $25,044
    $25,044
    01/29/2021
    Member Service Representative
    Member Service Representative
    Columbia, SC
    Columbia, SC
    01/29/2021
    01/29/2021
    $26,922
    $26,922
    01/29/2021
    Member Services Representative
    Member Services Representative
    Bardstown, KY
    Bardstown, KY
    01/29/2021
    01/29/2021
    $18,783
    $18,783
    01/29/2021
    Member Debt Representative II
    Member Debt Representative II
    Phoenix, AZ
    Phoenix, AZ
    01/29/2021
    01/29/2021
    $33,280
    $33,280
    01/29/2021
    Member Services Representative
    Member Services Representative
    Pensacola, FL
    Pensacola, FL
    01/28/2021
    01/28/2021
    $30,595
    $30,595
    01/28/2021
    Member Service REP Lively Environment Versatile Assignments Competitive Atmosphere
    Member Service REP Lively Environment Versatile Assignments Competitive Atmosphere
    San Clemente, CA
    San Clemente, CA
    01/27/2021
    01/27/2021
    $50,000
    $50,000
    01/27/2021
    Member Service Representative/Teller
    Member Service Representative/Teller
    Colorado Springs, CO
    Colorado Springs, CO
    01/27/2021
    01/27/2021
    $30,262
    $30,262
    01/27/2021
    Member Services Representative
    Member Services Representative
    Davenport, IA
    Davenport, IA
    01/27/2021
    01/27/2021
    $20,870
    $20,870
    01/27/2021