Job outlook for member service representatives in the United States

Member service representative job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:

The projected member service representative job growth rate is -4% from 2018-2028.
About -105,300 new jobs for member service representatives are projected over the next decade.
Member service representative salaries have increased 11% for member service representatives in the last 5 years.
There are over 284,228 member service representatives currently employed in the United States.
There are 214,036 active member service representative job openings in the US.
The average member service representative salary is $31,395.

Are member service representative jobs in demand?

No, member service representative jobs are not in demand. Member service representative demand is projected to decline -4% from 2018 to 2028.

Member service representative job and salary trends over time

Compare the number of member service representative jobs and the average member service representative salary over time.

Member service representative jobs over time

Member service representative job growth rate over time

Year	# of jobs	% of population
2021	284,228	0.08%
2020	289,545	0.09%
2019	296,823	0.09%
2018	290,543	0.09%
2017	278,981	0.08%

Average member service representative salary over time

Member service representative salary by year

Year	Avg. salary	Hourly rate	% Change
2025	$31,395	$15.09	+3.2%
2024	$30,414	$14.62	+2.8%
2023	$29,573	$14.22	+2.6%
2022	$28,819	$13.86	+1.8%
2021	$28,302	$13.61	+1.8%

Top member service representative jobs near you

Member service representative jobs by state

The map below shows you the number of member service representative job openings in each state. The darker areas on the map show where member service representatives earn the highest salaries across all 50 states.

Average salary: Job openings:

Most common states for member service representatives

Rank	State	Population	# of jobs	Employment/ 1000ppl
1	North Dakota	755,393	516	68%
2	Maine	1,335,907	827	62%
3	Montana	1,050,493	551	52%
4	South Dakota	869,666	438	50%
5	Iowa	3,145,711	1,465	47%
6	New Hampshire	1,342,795	614	46%
7	Delaware	961,939	416	43%
8	Wyoming	579,315	242	42%
9	Nebraska	1,920,076	786	41%
10	West Virginia	1,815,857	703	39%
11	Minnesota	5,576,606	1,870	34%
12	Vermont	623,657	212	34%
13	Kansas	2,913,123	971	33%
14	Arizona	7,016,270	2,182	31%
15	Kentucky	4,454,189	1,366	31%
16	Indiana	6,666,818	1,978	30%
17	New Mexico	2,088,070	635	30%
18	District of Columbia	693,972	206	30%
19	Colorado	5,607,154	1,633	29%
20	Alabama	4,874,747	1,436	29%

Most common cities for member service representatives

Rank	City	# of jobs	Employment/ 1000ppl	Avg. salary
1	Hurst	8	20%	$29,177
2	Fishers	10	13%	$22,569
3	Portland	8	12%	$27,977
4	Centreville	8	11%	$23,432
5	Ogden	9	10%	$29,965
6	Salt Lake City	18	9%	$30,104
7	Dayton	12	9%	$22,651
8	Omaha	17	4%	$25,672
9	Cincinnati	11	4%	$22,601
10	Indianapolis	22	3%	$22,557
11	Las Vegas	14	2%	$31,773
12	Tulsa	9	2%	$23,836
13	Cleveland	8	2%	$23,491
14	Dallas	14	1%	$29,076
15	Austin	11	1%	$30,461
16	Columbus	9	1%	$22,707
17	Fort Worth	9	1%	$29,264
18	New York	14	0%	$32,432
19	Chicago	8	0%	$29,002
20	Houston	8	0%	$29,852

Member service representative jobs

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