Member service representative jobs in Kansas

Job Description The Loan Servicing Representative provides critical post-closing support for consumer, commercial, and real estate loans. This role ensures the accurate maintenance of loan records, timely processing of payments, and responsive service to customers and internal departments. Key Responsibilities: Initiate new loans, maintaining accurate loan account records, responding to internal and external inquiries regarding loan balances, payment histories, and payoff requests. As well as assisting with loan payoffs, lien releases, collateral tracking, and UCC filings. Qualifications: High school diploma or GED required. Strong attention to detail and organizational skills, excellent communication and customer service skills, proficiency in Microsoft Office Suite (Excel, Word, Outlook), ability to handle confidential information with discretion. Why join us - competitive salary and benefits package, supportive, team-oriented environment, and be part of a local institution with strong community ties.

Customer Experience Representative - Electrex | Wichita, KS Be the Voice of the Customer. Deliver Precision. Elevate Every Interaction. At Electrex, we partner with OEM leaders across turf, agriculture, construction, public utilities, and off-road industries to design and deliver custom wire harness solutions. As a Customer Experience Representative, you'll be the key link between our OEM customers and our internal teams-managing purchase orders, coordinating requests for quotes (RFQs), and ensuring every interaction reflects our promise: Better, Right, Pain Free. Schedule: Monday-Friday | 8:00 a.m. - 5:00 p.m. What You'll Do Receive, review, and enter customer purchase orders-verifying part numbers, pricing, lead times, and documentation accuracy. Manage and complete RFQs for custom wire harnesses-coordinating with engineering, design, and production to ensure timely, accurate responses. Serve as the primary liaison for OEM customers, crafting clear, professional written communication that builds trust and confidence. Proactively coordinate order status updates, schedule changes, and delivery details with precision and follow-through. Support new product introductions and prototype builds, ensuring seamless communication from design to delivery. Identify opportunities for process improvement or value-add solutions that enhance customer satisfaction. Track and report key customer metrics-on-time delivery, order accuracy, and satisfaction trends. What We're Looking For Education: High school diploma or GED required; Associate's degree preferred. Experience: 2-4 years in customer coordinator, account management, or inside sales, preferably in manufacturing or environments that support businesses that build high value precision products. Experience working with purchase orders, RFQs, and/or ERP systems strongly preferred. Spanish Bilingual a plus. Skills: Exceptional written and verbal communication-professional, concise, and polished in every email and/or phone call. Strong organizational skills and ability to manage multiple customer accounts and deadlines. High attention to detail when reviewing orders, pricing, and technical data. Proficiency in Microsoft Office; experience with ERP or CRM systems a plus. Proactive, curious, and solutions-oriented-able to anticipate needs before they arise. Why Electrex You'll gain visibility into project management, product development, and executive-level customer engagement, building a strong foundation for career growth within a company known for excellence, integrity, and service that goes beyond the transaction. Here, every role plays a part in keeping our customer experience Better, Right, and Pain Free. ELECTREX, Inc. EEO & Employment Eligibility Electrex, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws. About the Company: Our strength as an organization comes from our deep belief that business should create more than just economic capital, but social and spiritual capital as well. Electrex, Inc. understands the importance of doing well and doing good - for our customers, our employees, our suppliers, and our community. Etched in our DNA, you will see an organization built on Character, Connection, Competence, and Commitment lived out through Serving People, Pursuing Excellence, Stewarding Resources, and Honoring God. Every undertaking is built around these principles, and our pursuit to live by them is never finished. For more information visit ***********************************

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Relationship Rep - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly pay rate is $0.00 - $0.00/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of . Job Description Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. We're on the hunt for an Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career. Ready to work with a team that's as invested in your success as you are? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: * A competitive salary and top-notch bonus/incentive plans. * A pro-sales culture that honors what salespeople (like you!) contribute to our success. * Exceptional work-life balance, flexible time-off policies and accommodating work schedules. * A true team environment, with 3 days of real-life collaboration in the office. * Comprehensive healthcare benefits, with multiple options for individuals and families. * Generous 401(k) retirement plans with company match. * Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Professional development and continuing education opportunities. * Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing: * Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers. * Answering customer billing calls creating a best in class experience while assisting with billing related needs. * Driving additional revenue with a focus on customer needs and exploring upsell opportunities. * Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services. * Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell. * Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons. * Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported. * Working with sales support to find the best solutions and resolve installation or service challenges. * Educating customers on how to maximize their Cox Business products and services, including features, billing and charges. * Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies. Who You Are You're an empathetic listener with a knack for solving problems. Here's what sets you apart: Minimum: * 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field. * Proficiency with computers and common business software. Preferred: * An associate degree or technical certification in a related discipline. * B2B sales experience with a proven track record of meeting quotas. * Background in revenue generation or customer retention roles. * Experience in the communications industry or with a major communications equipment vendor. Your next big opportunity starts here. Apply to Cox today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.

The Facilities Project Manager I is responsible for managing contracted facilities work for our growing number of enterprise retail clients. This individual requires experience with service requests in a facilities management, call center, insurance, or similar work environment. The work is highly transactional with the core responsibility of coordinating client service requests with ROYAL subcontractors and vendors. The work includes the execution and management of on-demand service orders, scheduled services, and contracted project work. Full job description available upon request or during interview phase. * High school diploma or equivalent is required; college degree preferred * 3 - 5 Years+ of customer service experience is required * 1 - 2 Years+ of project management experience required * 1 - 2 Years+ of work experience in facilities management, call center, insurance claims or similar. * Knowledge of the U.S. retail and facilities industries is preferred. * Experience with facilities management software such as Corrigo, FacilitySource, or ServiceChannel is preferred.

Job Posting Text Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn! Shift Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday. What You'll Do As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization. Your day-to-day might include: * Talking to customers and our sales team by phone or email * Placing and tracking product orders * Providing accurate information about our tools and equipment * Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work * Learning about products and recommending solutions based on customer needs What We're Looking For We don't expect you to know everything on day one. We do expect: * A high school diploma or GED * A desire to build a long-term career with a stable, respected company * Clear communication skills and a helpful attitude * Attention to detail * Proficiency typing and using computers * The ability to work well in a team and stay organized in a fast-paced environment * Reliability. You show up on time, ready to contribute What You'll Get We believe in rewarding our employees for their hard work and dedication: * Competitive hourly pay * Full benefits starting on your first day (medical, dental, vision) * Paid time off and sick leave after 90 days * 401(k) with company match and immediate vesting * Employee discounts on Husqvarna products * Paid parental leave (up to 12 weeks) * Education assistance to help you grow your career * Support for first-time homebuyers Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law. Last date to apply: We are continuously accepting applications

Job Details Level: Entry Position Type: Full Time Education Level: High School Salary Range: $20.49 - $25.62 Hourly Job Shift: Any Description Responsible for performing collection activities across all credit union products, including consumer, commercial, real estate and depository accounts. This includes overdrawn accounts, credit cards, lines of credit (secured and unsecured), signature loans, auto loans, as well as mortgage secured loans such as home equity loans. Reviews delinquent accounts to assess the status and determine the root causes of delinquency. Initiates contact with members to resolve outstanding balances and applies appropriate collection strategies to ensure timely and effective recovery. ESSENTIAL FUNCTIONS: * Manage an assigned queue(s) by ensuring timely follow-up and resolution. * Initiate contact with members via phone, text, email, and other written communication methods to discuss delinquent accounts and explore repayment options. * Build rapport with members by demonstrating empathy, professionalism and commitment to helping them resolve financial challenges. * Collaborate with members to create realistic repayment plans and accurately record all interactions and agreements in the system. * Use appropriate and compliant collection strategies tailored to each situation to recover delinquent funds effectively. * Assist in locating members with approved skip tracing tools and resources. * Work closely with internal teams to resolve account issues and support member needs. * Handle sensitive member information with discretion and adhere to all applicable regulations and internal policies. * Contribute to a collaborative and respectful team culture by maintaining a professional attitude, supporting peers and engaging in constructive communication. * Attend training sessions and stay informed about updates to policies, procedures, and regulatory changes. * Operate within the credit union's phone system to manage inbound and outbound calls efficiently. Maintain availability during scheduled hours to assist members and support internal team needs. * Provide timely updates to management regarding account trends, member concerns and any issues that may impact collection efforts or member relationships. * Support departmental and organizational needs by completing additional tasks and responsibilities as required. Qualifications QUALIFICATIONS Education/Certification: * Completed high school diploma, GED or equivalent combination of formal training and experience Required Knowledge: * Knowledge of collection procedures and related laws and regulations suggested but not required * Familiar with default and enforcement clauses suggested but not required * Familiar with deposit programs, account ownership, and casualty insurance suggested but not required * Understanding of Credit Union loan products and policies suggested but not required * Basic understanding of the U.S. Bankruptcy Code suggested but not required Experience Required: * 1-3 years collection experience HARD/TECHNICAL Skills/Abilities: * Monitoring delinquent accounts * Negotiating repayment plans and establishing feasible payment arrangements * Basic understanding of credit union products and services * Basic understanding of regulations such as FDCPA, TCPA and SCRA * Familiarity with U.S. Bankruptcy Code * Experience with core banking/collections software, CRM tools, and Microsoft Office * Documenting all communications and outcomes in accordance with policy. * Basic understanding of accounting principles such as loan amortization, interest calculations and basic financial acumen * Managing inbound and outbound calls efficiently in a fast-paced environment, using muli-line phone systems and other tools WORKING CONDITIONS * Standard office conditions * Low to moderate noise * Limited lifting up to 10 lbs. This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Account Service Representative ~ $1,000 Sign-On Bonus Department : Sales Location : Kansas City, MO - Physical location is in Lenexa, KS. The working location will be a route (starting at home) in the Kansas City, MO area. Reports to: Department Team Leader Hours: 5-day work week, no nights Pay: Starts equivalent to $22.12/hr with incremental raises for the first year. Salary, plus commission, incentives, & mileage Mileage: Personal vehicle is used and paid mileage Job Description: Account Service Representatives are responsible for producing maximum sales and distribution of draft and/or package products and providing quality service to all customers on an assigned route. The Account Service Representative's primary duties include the implementation of approved Company programs and policies that will result in the achievement of sales volume and merchandising goals while effectively presenting the Company's brands to the retailer and the consumer. The Account Service Representative is expected to monitor and control inventory levels for each account by conducting a physical inventory and restocking all coolers and in-store space, and displays to provide maximum availability of products while maintaining quality control and freshness standards. The Account Service Representative is responsible for maintaining and updating all Point-of-Sale materials at each retailer's location. The Account Service Representative is responsible for maintaining current knowledge of all supplier brands and packages, pricing information, and promotional/marketing activities. The Account Service Representative is responsible for maintaining strong, productive relationships with all customers to facilitate sales and complete required surveys. The $1000 Sign-On Bonus will be paid out over the course of the employee's first year of service. Servicing includes, but is not limited to moving and lifting of 25 - 35lbs during rotation, merchandising, and storing our products. The following factors, among others, will be considered when selecting the successful candidate(s) for this position. Market Knowledge Marketing Program Execution Product Sales/Results Merchandising Skills Communication Relationships with Customers Quality Assurance Qualifications: High school education required Computer knowledge 21+ years of age Safe driving record Vehicle Insurance Highly self-motivated with a positive attitude Ability to work with little supervision Ability to repetitively pull, push, bend, squat, twist, crawl, climb, walk, and reach above head height. Experience : Customer service experience preferred Benefits Included! Affordable Health Insurance Dental Insurance Vision Insurance 6 Paid Holidays Vacation Time 401K Matching Gym Reimbursement Program Free Wellness Program Note: Duties of all positions may be adjusted as needed to meet business objectives. *Must be able to pass pre-employment requirements such as a drug screen, physical, and background check.*

Pay: $16.50 per hour Job Type: Full-Time Do you perform well under pressure and love interacting with customers over the phone? Join our team as a Customer Experience Representative and be a vital part of our commitment to delivering top-notch customer experiences. We are seeking people who will go above and beyond to meet our customer's needs. As a Customer Experience Representative, you will receive incoming calls and assist customers by providing product/service information and resolving any emerging problems that our customer accounts might face accurately and efficiently. Qualities for a Customer Experience Representative: * People-First Mindset * Patient * Effective Problem-Solving Skills * Ability to Work Under Stress * Effective Listening Skills You will receive: * Benefits are available on your first day to anyone working 20 hours or more per week! * Opportunities for career growth. What you will bring: * High school education or equivalent * A minimum of one to three years of similar or related experience. In 2024, Newsweek selected Capitol Federal as one of the best places to work in America! To learn more or apply go to ******************************************* CapFed is an equal opportunity employer.

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. As an Account Services Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. The Account Services Representative is part of a supportive, service-oriented team that: • Promotes quality customer experience, through honest and committed customer care. • Respond to inbound customer questions, problems, and requests regarding account balances, service additions, billings/payments, or other general or account-related services. • Captures opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience. • Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company. Unleash your potential with Cox Communications as an Account Services Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! Primary Responsibilities and Essential Functions • Work in a call center environment delivering excellent customer care by greeting customers, asking questions, and actively listening to customers to understand their needs or requests. • Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments. • Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments. • Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances. • Educate on billing details, Cox policies and procedures concerning prices, billing and service. • Perform any necessary calculations pertaining to fees, time periods, or dates. • Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non-account-related troubleshooting. • Other duties as assigned. Qualifications Minimum -6 months work experience providing service directly to customers -6 months experience using a computer in a work or non-work setting -High school graduate or GED or equivalent work experience -Eligibility to work in the United States Preferred -6+ months experience working in a position that requires meeting sales goals -1 - 2 year work experience in a customer service role, not specific to just Call Center -Strong aptitude for helping customers and a customer experience focus -Enthusiastic and personable -Must be able to work in a call center or highly structured environment -Strong computer skills and be able to navigate through multiple screens -Ability to adapt to constant change -Demonstrated solid work history. Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Purpose: Responsible for all account receivable operations to ensure financial growth and success of the company. Maintains and assists members and potential members with financial questions. Assures outstanding customer service and member retention. Essential Duties: Data entry of all membership records and accounts including new members and changes to accounts Answer multiple phone lines Records daily payments Responsible for all billing statements, notification, arrangements, and collections of past due accounts Attends all staff and club meetings and events Complies with the Genesis Health Club staff policy handbook Expectations: Present a professional demeanor at all times when representing the club. Provide input in developing strategies to support club goals and objectives. Develop and build a team atmosphere among staff and departments. Influence and motivate other staff members to perform at their maximum capacity. Ability to respond to common inquiries or complaints from members. Assists with all aspects of front desk operations and customer service when required or as needed. Requirements: Minimum 1year experience in a customer/member service position. Basic math aptitude Working proficiency in a Windows environment with basic work processing and data entry skills High School Diploma or equivalent

Job Description A well-established Overland Park Company within the Collegiate Bookstore Market is looking to add to our Account Services Team. Experience in this market is highly desirable, but not a necessity. This fun, fast-paced environment is looking for hardworking and energetic people to join our team! We are seeking the right individual to provide the highest quality of account services to external and internal customers, including but not limited to buyers, sales representatives, production artists, licensing, and the merchandising teams. Requirements: Strong Communication and Organization skills Ability to multi-task and perform in a fast-paced environment. Detail oriented Comprehensive follow-through with the ability to document resolutions. Creative problem solving Intermediate level of MS Excel and MS Word Database experience Minimum 2 years - Account Services experience Responsibilities: Assist customers and reps in answering order status questions, resolve issues with art, or other related order issues Set up business partners, graphic numbers and assist entering orders in the SAP database when needed Issue credits when needed Handle return authorization and damaged goods inquires Coordinate with the art department to determine best graphic to meet the customer's needs Work directly with the Licensing Team involving copy art and licensing approvals We believe a complete benefit package is important and provides our employees with a level of comfort and security for themselves and their families. We offer a full range of benefits to our full-time associates: Health, Dental, Vision, Life, STD / LTD, Long-Term Care, 401K with Employer Match, PTO (including Paid Holidays), Event Tickets and Employee Discounts. Equal Opportunity Employer We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Provides the public's initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members and program participants and engages in activities to increase membership in our centers. OUR CULTURE: The YMCA of Greater Kansas City's mission and core values are brought to life by our culture. It's who we are, who we aspire to be and how we show up every day. We are cause-driven. We don't just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Responsibilities * Greet members, participants, staff and general public in a friendly and courteous manner. * Verify all members and participants using the facility. * Answer phone lines according to YMCA phone procedures. * Able to direct calls and people on site to appropriate staff. * Respond to needs and questions with accurate information. * Handle complaints in a friendly and courteous manner. * Notify appropriate staff of any unsafe conditions, complaints, needed repairs, incidents, or accidents immediately. * Able to operate the program and membership sales system as directed. * Collect and stay informed of appropriate fees; including being responsible for cash, receipts, and balancing financial journal. * Give tours and educate members and prospective members on services, programs, events and volunteer opportunities. * Keep welcome center and lobby clean and well organized. Qualifications * Must be at least 16 years of age. * Ability to provide outstanding customer service. * Must have good communication skills including phone skills * Works effectively with people of different backgrounds, abilities, opinions and perceptions. * Able to exercise high levels of discretion and confidentiality. * Detail oriented with good organizational skills, and be multi-task proficient. * Ability to make independent and sound decisions in a fast paced environment. * Basic math skills in handling fees * Strong computer skills with the ability to adapt to new software. * Experience and ability to work productively with minimal supervision.

Launch Your Career with Purpose - Join The Kolb Agency Are you about to graduate (or recently graduated) and looking for meaningful work where you can grow personally and professionally? At The Kolb Agency, we help families protect what matters most - their financial future - while building flexible, rewarding careers for people just like you. This is more than a job. It's an opportunity to gain real-world experience, develop leadership skills, and create lasting impact. What We Offer Training & Mentorship: No experience? No problem. We'll guide you step by step. Flexible Hours & Remote Work: Build your career around your life, not the other way around. Community & Support: Be part of a team that encourages growth and celebrates wins. Unlimited Earning Potential: Commission-based income - your effort determines your results. Who We're Looking For Motivated students and recent grads eager to start building a career People who value integrity, growth, and serving others Coachable team players who want hands-on mentorship Individuals ready to earn their Life & Health license (we'll help you get there) What You'll Do Meet virtually with families to explain financial protection options Design solutions that fit their unique needs Gain skills in communication, leadership, and financial literacy Grow a career with freedom, flexibility, and purpose About The Kolb Agency Partner of Symmetry Financial Group, known for its award-winning culture Remote, nationwide opportunities - no cold calling Leadership team invested in your success and development 👉 If you're ready to kickstart your career, make an impact, and build your future, apply today. ⚠️ Note: Success is not guaranteed and depends on effort, commitment, and following our proven system. *NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

As a Guest Experience Representative, you play a vital role in delivering amazing experiences through world-class entertainment, one guest at a time. You will be a key player in creating a welcoming, safe, and memorable environment for every guest. In this dynamic position, you will have the opportunity to work across a variety of front-line roles - including ticket scanning, ushering, attendant, and support roles. Whether you are helping guests find their seats, answering questions, or problem-solving, your goal is to ensure each guest feels welcomed, valued, and supported with a positive and friendly attitude from the moment they arrive until the final encore or buzzer. RESPONSIBILITIES: Reports to Manager, Coordinator and Supervisor in appropriate uniform to attend pre-event briefings. Welcome guests first with a warm smile, eye contact, and positive, energetic attitude. Conduct 5-minute zone check of assigned position, reporting any hazards or items that need attention. Have thorough knowledge of venue layout, policies, and event timelines to identify key locations, functions, and answer guest inquiries. Anticipate guests needs first and take initiative to offer assistance in all forms. Assist with accessibility services and accommodations as requested, including wheelchair escorts. Support crowd control efforts by guiding traffic to keep walkways, platforms, and aisles clear. Utilize radio to communicate effectively with leadership concerning guest or event needs. Report any suspicious activity or safety concerns immediately before, during, or post event. Monitor guest behavior and ensure compliance with venue policies and code of conduct. Listen and handle guest concerns or complaints promptly and professionally; escalate when necessary. Respond to guest questions, feedback, or concerns with empathy and solutions-first mindset. Collaborate and refer to your supervisor to resolve seating issues or relocations when applicable. Follow all safety standards, company, and department policies and procedures. Operate equipment to perform necessary assignments such as ticket scanning devices to verify tickets. Be knowledgeable of emergency procedures and assist during evacuations, or incidents as needed. Work collaboratively with other team members and departments to deliver a seamless guest experience. Act in a professional manner always with guests, clients, team members, and other encountered. Provide and deliver exceptional guest experiences to every guest, client, or team member, every time. Maintain cleanliness and organization of assigned areas. Remain flexible and able to adapt to situations as they occur. Regular attendance is an essential job function and must work a combination of all event types. Position requires the ability to work at all ASM Global venues. Other duties as assigned. QUALIFICATIONS: Must be at least [18+] years old. Must be dependable, punctual, and flexible with scheduling and ability to work extended hours and/or irregular hours including nights, weekends, and holidays as needed. Ability to stay calm and courteous under pressure in a fast-paced, high-volume environment. Positive, friendly, attitude with neat appearance, and smile required. Must work well with others. Must speak and understand English. EDUCATION AND/OR EXPERIENCE: High School Diploma or GED. Experience in customer service, hospitality, or entertainment venue preferred. Must be able to work independently with little or no supervision. SKILLS AND ABILITIES: Guest first mindset. Customer Service Excellence - Ability to engage guests with a friendly, helpful, and professional attitude. Interpersonal and communication skills with ability to follow instructions, both verbal and written. Maintain proper grooming and dress code standards. Apply teamwork by working collaboratively with other team members. Problem-solving to resolve guest concerns or unexpected situations calmly and efficiently. Ability to undertake and complete multiple tasks. Attention to detail. PHYSICAL ABILITIES: Ability to meet the physical demands of the job requires personal mobility to be able to get in and around the facility, lifting, carrying, moving, stooping, climbing stairs, and possibility of lifting to 30 lbs. Position requires substantial walking, and ability to stand for extended periods of time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Turn Your People Skills into a Rewarding Banking Career at Adams Bank & Trust! Financial Services Representative 📍 Colby, KS Branch 💼 Full-Time 💡 Why You'll Love Working Here: Work in a supportive, team-focused environment Build lasting relationships with customers Professional growth opportunities Competitive pay + benefits package About the Role We're looking for a positive, customer-focused go-getter to join our team as a Financial Services Representative (combination of Teller and Personal Banker). In this role, you'll be the friendly face our customers rely on for everyday banking, while also helping them discover products and services that make their financial lives easier. What You'll Do: Greet customers and process transactions quickly and accurately Balance and maintain your cash drawer daily Open and close accounts (checking, savings, CDs, NOW accounts, etc.) Provide exceptional customer service and build long-term relationships Cross-sell banking products and services based on customer needs Perform basic loan administration as needed Follow all policies, procedures, and regulations What We're Looking For: Cash handling experience Strong customer service & communication skills Ability to multitask and pay close attention to detail Professional appearance and demeanor Sales experience preferred (but not required) College degree may be substituted for experience - we'll train the right person Perks & Benefits: Competitive pay Health, dental, and vision insurance 401(k) with employer match after one year Paid time off & holidays Ongoing training and career growth opportunities Ready to Join Our Team? Apply now with your resume - we can't wait to meet you!

The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail and online banking interactions. Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking interactions. The agent will work as part of a team under the direction of the center manager and assigned team leads. The agent will be responsible for supporting department objectives through direct client interactions, adhering to quality standards, and performing light administrative tasks. A successful agent will be a client focused team player who is comfortable interacting with clients through video and other forms of client-facing technology such as email and live chat in order to complete banking transactions provide client service, support and recommending other products and services. The agent must be focused on the delivering of exceptional client service during each client interaction. Full‐time associates are eligible for our benefit package that includes: medical, dental, and vision insurance; 401(k) plan; Company paid life insurance, short and long term disability insurance; Company paid vacation, sick leave, holidays, and more! Position will remain open until a qualified applicant is hired. Principal Accountabilities: Delivers Fast, Easy, and Personal client service consistent with company's standards with each client and associate interaction. Work as part of a team of client-facing associates who exhibit a strong professional and client-focused orientation in all client interactions. Provide front-line cient support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat or other Digital Banking Channels. Receive, process, and fulfill client requests and product applications submitted through web forms, via email, fax, electronic support forms, and account applications, for all institutions. Representatives will work requests submitted through the web sites, outbound sales, and from the client care center. Process client support requests and inquiries including, but not limited to: Reg E Inquires, Stop Payments, ACH inquires, Account Information. Close accounts, Password Resets etc. Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, and deliver fulfillment materials, and upload approved accounts. Perform all tasks necessary to process secured credit card collateral accounts and refer applications to the credit department for further processing. Maintain a personally professional and presentable appearance in all internal and external client interactions. Ethically conducts operational tasks related to protecting client and bank assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining and ensuring the accuracy of all regulatory and procedural documentation. Protects all client information and bank trade secrets and business records as confidential, and follows all company policies for communication with clients, vendors and associates. The ability to adhere to specific quality standards, codes of conduct and professionalism. Be fully proficient in video teller and online banking tasks. Engage with clients in a professional and friendly manner while providing a positive brand experience during each client interaction. Process bank transactions including check cashing, withdrawals, account inquires and other transactions and inquiries in accordance with bank policies and procedures. Maintains current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee handbook policies; and Operations, Audit, and Security policies through regular and thorough training. Assist with troubleshooting and issue resolution tasks associated with Interactive Teller Machines and liaise appropriately with center management, branch, operations, and IT staff in problem identification and resolution. Perform administrative tasks as assigned. Work with individuals in other departments (retail branches, client care, online banking, and client relations) to address Universal Teller Center customer service issues and escalations. The agent must be able to work a schedule commensurate with Retail Branch and Interactive Teller Machine hours of operation which may include evening and weekend shift assignments Maintain customer confidentiality. Ad hoc duties as assigned Regular attendance is required, working at the worksite during regular business hours and/or assigned hours.

Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools. We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. Responsibilities (other duties may be assigned) Customer Experience Strategy Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. Define KPIs and success measures for customer experience initiatives. Data Analysis & Insights Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making Apply statistical techniques to support recommendations. Translate insights into compelling stories that influence client decisions. Qualitative Research Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. Cross-Functional Consulting Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. Identify and resolve data quality issues impacting business insights. Balance multiple projects while delivering high-quality, on-time deliverables. Ability to work independently and be resourceful. Contribute to proposal development and client presentations as needed. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's or Master's degree from an accredited college or university. 4+ years of experience in consulting, customer experience, or strategy. 2+ years of experience in data analysis, business intelligence, or data storytelling. Experience conducting or supporting primary and secondary customer research. Strong written and oral communication skills. Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools. Understanding of survey methodologies, sampling, and data weighting. Understanding of statistical methods. Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. Willingness to travel up to 50%. This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! Salary Range: $90,000 - $110,000 Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client's customer experience goals. Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.

Launch Your Career with Purpose - Join The Kolb Agency Are you about to graduate (or recently graduated) and looking for meaningful work where you can grow personally and professionally? At The Kolb Agency, we help families protect what matters most - their financial future - while building flexible, rewarding careers for people just like you. This is more than a job. It's an opportunity to gain real-world experience, develop leadership skills, and create lasting impact. What We Offer Training & Mentorship: No experience? No problem. We'll guide you step by step. Flexible Hours & Remote Work: Build your career around your life, not the other way around. Community & Support: Be part of a team that encourages growth and celebrates wins. Unlimited Earning Potential: Commission-based income - your effort determines your results. Who We're Looking For Motivated students and recent grads eager to start building a career People who value integrity, growth, and serving others Coachable team players who want hands-on mentorship Individuals ready to earn their Life & Health license (we'll help you get there) What You'll Do Meet virtually with families to explain financial protection options Design solutions that fit their unique needs Gain skills in communication, leadership, and financial literacy Grow a career with freedom, flexibility, and purpose About The Kolb Agency Partner of Symmetry Financial Group, known for its award-winning culture Remote, nationwide opportunities - no cold calling Leadership team invested in your success and development 👉 If you're ready to kickstart your career, make an impact, and build your future, apply today. ⚠️ Note: Success is not guaranteed and depends on effort, commitment, and following our proven system. *NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.