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Member service representative jobs in Louisiana - 1,858 jobs

  • Insurance Customer Service Representative

    Insight Global

    Member service representative job in New Orleans, LA

    Must Haves: • 2-5 years of Customer Service/Client services experience • 1 year of Personal Insurance experience is mandatory • Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customer service. • Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred. • Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements. Plusses: • EPIC experience preferred. • Property & Casualty (P&C) Licensed. • Active Property & Casualty Agent's license Day-to-Day: Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customer service. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them. Your responsibilities as the Personal Lines Insurance Processor will include: • Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage. • Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates. • Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records. • Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customer service. • Maintain organized records, support office operations, and contribute to process improvements and team initiatives • Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
    $24k-32k yearly est. 3d ago
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  • Technical Service Representative - Packaging Coatings

    Ppg Architectural Finishes 4.4company rating

    Member service representative job in Louisiana

    As a Technical Service Representative (TSR), you will support the Packaging Coatings segment focusing on Mid- West accounts. You will manage technical service activities used at packaging manufacturing customer's plants! The TSSR will work directly with internal and external teams to improve the performance of PPG products and work on mutually valuable projects with our customers. You will help advise overall scheduling of TSSR resources for US and Canadian (USCA) including contractors and lead major customer product Secure Launches. You will report to the USCA Technical Sales and Service Representative Manager. Key Responsibilities Manage multiple customer sites while collaborating with customers at various levels to ensure quality and expectations is meeting customer requirements. Delegate PPG coating technologies to operate successfully in and sometimes outside the established customer operating window. Handle pre-sales and/or post-sales technical support including commissioning, installation, testing and maintenance service to customers. May be asked to lead projects, assist with process improvements, and look for cost savings for the customer. Coordinate, investigate, and recommend new business tools for users as requested. Qualifications High School Diploma with a technical background in Chemistry and/or Engineering with 5+ years of proven experience in the can making industry. Experience with customer quality systems and processes. May travel extensively in support of key customer programs. #LI-REMOTE About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. These include PTO, Dental, Health, Vision, 401k matching and Holiday time off. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $30k-35k yearly est. Auto-Apply 7d ago
  • Financial Service Representative Slidell 5063

    Keesler Federal Career 4.5company rating

    Member service representative job in Slidell, LA

    JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION EXTRAORDINARY BENEFITS: Medical, dental, and vision insurance Short Term & Long Term Disability Benefits Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave 11 Paid Holidays Tuition Reimbursement Competitive Scholarships EAP (Employee Assistance Program) WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS Position: Financial Services Representative I (FSR I) Department: Retail Operations Reports To: Branch Manager FLSA: Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. ESSENTIAL FUNCTIONS Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit. Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes. Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services. Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction. Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2 nd party in any dual control procedure. In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines. Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts. Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns. Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications. Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue. In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score. Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s). Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process. Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to member service and sales of all products and services offered by the credit union. Upholds all member information in the strictest confidence. Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans. Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes. In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership. Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC. Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts. Provides merchant referrals directly to the merchant for business accounts. Other Duties and Responsibilities: Maintains branch office equipment and supplies necessary to keep office working efficiently. Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager. Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager. Miscellaneous duties as assigned. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Community college coursework is desired. Experience and Other Requirements: One year to three years of similar or related experience. Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required. Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail. Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services. Must possess strong basic math skills, accuracy and attention to detail Must demonstrate an ability to understand and implement changing policies and procedures. Must be knowledgeable of teller transactions relevant to the position. Must maintain confidentiality and dependability. Exceptional oral and written communication skills required. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Must be familiar with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate in and successfully complete TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description. #HPIND
    $24k-28k yearly est. 7d ago
  • Member Service Associate (Teller)

    Gesa Credit Union

    Member service representative job in Louisiana

    Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About-Gesa Credit Union Role Summary: The Member Service Associate (MSA) uses exceptional customer service skills and entry-level knowledge of products and services, banking policies and procedures, and financial literacy, to serve as a resource to members. The MSA performs routine member transactions and escalates more complex transactions to more senior-level positions within the branch. The MSA actively looks for opportunities to deepen member relationships while performing teller transactions, account maintenance, digital banking assistance, and other member needs. Member Service Associates are proactive in referring, following up, and contacting members through phone calls and other communication methods. What You Will Be Doing: Provide exceptional member service to all whom we serve. Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Complex concerns are escalated to more senior level positions. Have a core understanding of financial literacy, products, and services and be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures. Offer appropriate products and/or services to deepen member relationships and refer to other expert team members as appropriate. Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships. Ensure branch equipment is always working properly and escalates non-repairable issues to leadership. Perform transactions and service requests on member accounts in an accurate and timely manner. Accurately follow all cash handling procedures and balances cash drawer at the end of every shift. Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act. Assist members with Digital Banking enrollment, navigation, resets, and maintenance. Assist members with routine fraud disputes. About You: Professional written and verbal communication. Make sound decisions that minimizes risk in a timely manner. Ability to ask open-end and clarifying questions to understand member needs and deepen relationships. Display professional interpersonal skills to relate effectively to members, the public, colleagues, and all levels of leadership. Respect and support all areas of diversity in the workplace and our membership. Complete assigned training programs in timely and accurate manner. Participate in and support a team environment. Meet or exceed established service levels, job performance, and organizational goals. Constantly adapt to changing priorities with a positive attitude. Perform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work. Exercises the utmost discretion and sensitivity when assisting with member transactions. Qualifications What You Will Need: Education: High School Degree or equivalent required. Experience: At least one year of customer service experience preferred. Some cash handling experience preferred. Demonstrate and support credit union values and service standards. Attend and engage in community events on behalf of the credit union. Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements. Demonstrate a high level of personal integrity and ethics. Report for work on time and maintain a schedule of regular attendance. Some travel may be required. Proficient with varying levels of technology. Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year accrual of Paid Time Off - Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Full Salary Range: $17.13-$24.57 *While the full earning scale is listed above, Gesa starts our team members at $19.50/hour for this position. Get wise to what's possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation. Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com)
    $17.1-24.6 hourly 9d ago
  • Wellness Representative - New Orleans, Louisiana

    Restore Hyper Wellness Corporate Stores

    Member service representative job in Louisiana

    Benefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Training & development Wellness resources **This application is an expression of interest in joining Restore for future openings** Apply now to join our talent pool! This posting remains open even when we don't have roles currently available to identify talent for future openings. Position Summary: Hyper Wellness Representative With Restore's continued growth and success, we are excited to hire a Hyper Wellness Representative to be a part of our team in New Orleans. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service. Pay: $18-$20 + monthly performance-based bonus potential Status: Full- and Part-Time roles available Schedule: Includes weekends Studios: Mandeville and/or Elmwood. What our Hyper Wellness Representatives love about working for Restore: Free and discounted services Monthly bonus potential Comprehensive benefits Paid standard holidays Responsibilities: Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests Educate clients on Restore services, including medical benefits, precautions, and at-home care Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales Onboard new clients--this involves completion of medical waivers and creating guest profiles in POS system Field incoming calls to schedule appointments and answer general questions Assist in outgoing calls to clients for notification of promotions and events Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach) Ensure a safe and clean studio environment for members and guest Promote enthusiasm for health/wellness and the Restore brand Requirements: 1+ years of sales experience preferred 1+ years of customer service experience in a similar role Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate computer skills Demonstrate initiative and ability to work independently To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned. About Restore Hyper Wellness:Restore Hyper Wellness (“Restore”) is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Benefits: Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles) PTO (Full-Time roles) Free and discounted services (both Full- and Part-Time roles) 401k retirement plan with vested employer match (both Full- and Part-Time roles) Bonus opportunities (both Full- and Part-Time roles) Career advancement opportunities (both Full- and Part-Time roles) Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $18.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care-Hyper Wellness . Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before. Restore is one of America's fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America. We are on a blazing mission to restore people's health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it is paramount that we attract people who are as passionate about helping people as we are. Join us on our mission to help people feel better so they can do more of what they love. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.
    $18-20 hourly Auto-Apply 12d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Member service representative job in Baton Rouge, LA

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 12d ago
  • ANIMAL SERVICES OFFICER - PART-TIME

    Calcasieu Parish, La 3.5company rating

    Member service representative job in Lake Charles, LA

    Salary $18.93 - $26.75 Hourly Job Type Part-Time Job Number 2025-00189 Department Animal Services Opening Date 01/06/2026 Closing Date 2/24/2026 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series. Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports. Examples of Duties (The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.) * Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways. * Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues. * Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners. * Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals. * Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets. * Performs other duties of a similar nature or level. SUPERVISORY RESPONSIBILITIES This position does not require supervisory responsibilities. Requirements EDUCATION AND EXPERIENCE High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS Euthanasia Certification; Crematory Operation Certification; Valid Driver's License as per State law or requirement. Law Enforcement Commission LACA Chemical Immobilization QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE * Animal handling techniques and applications; * Animal traps, catch poles, and chemical immobilization techniques; * Capturing and restraining domestic animals and livestock; * Animal care and nutrition requirements; * Investigation methods and procedures; * Animal identification techniques; * Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes; * Customer service principles; * Recordkeeping principles; * Computers and related software applications. SKILLS * Handling animals in a safe manner; * Capturing, restraining, and handling animals and livestock; * Responding to emergency situations; * Euthanizing animals; * Conducting investigations; * Providing customer service; * Preparing and maintaining records; * Using computers and related software applications; * Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. Supplemental Information PHYSICAL REQUIREMENTS * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. * Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects. * Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel. WORK ENVIRONMENT * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration. * The noise level in the work environment is usually loud. UNIFORM An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement. NOTE The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. This position is not eligible for the Calcasieu Parish Police Jury benefit package. 01 Do you have a high school diploma or equivalent? * Yes * No 02 Do you have a valid Driver's License? * Yes * No 03 Are you a current Calcasieu Parish Police Jury employee? * Yes * No Required Question
    $18.9-26.8 hourly 1d ago
  • Customer Service Reservationist

    Go Ride

    Member service representative job in Baton Rouge, LA

    Answers calls from customers and schedules transportation appointments. Enters data into scheduling system. Assists customers with other inquiries regarding transportation services such as ETA's, activating will calls, and cancellations. · Accurately enters customer and trip data into the scheduling software system. · Assist customers scheduling transportation to and from doctor appointments, hospital visits, nursing homes, and other locations. · Maintains knowledge of ongoing programs, pricing, and procedures. · Meets or exceeds all performance targets for the call center. · Works with Dispatch to ensure customers are picked up within committed timeframe. · Follows approved policies and procedures to complete daily tasks. · Cancels trips and notifies Dispatch immediately upon customer notification of cancel. · Follows call center attendance guidelines. · Maintains a positive attitude and friendly, professional tone while speaking to customers and co-workers. · Completes any other tasks or duties assigned to them or asked of them. Skills/Qualifications: · Customer Service Experience, Computer Knowledge, Quality Focus, Problem Solving, Good Oral and Written Skills, Listening, Phone Skills, Multi-tasking, Organization and Time Management Skills. Benefits: Dental insurance Health insurance Paid time off Vision insurance Experience level: No experience needed View all jobs at this company
    $23k-35k yearly est. 60d+ ago
  • Customer Retention & Quoting Specialist

    Jm Test Systems 4.0company rating

    Member service representative job in Baton Rouge, LA

    ←Back to all jobs at JM TEST SYSTEMS LLC Customer Retention & Quoting Specialist JM Test Systems is seeking a proactive Customer Retention & Quoting Specialist to support customers within an assigned region by managing recalibration follow-ups, preparing quotes, and ensuring a seamless customer experience. This role is ideal for someone who is detail-oriented, customer-focused, and comfortable with phone/email communication. Key Responsibilities Contact customers about upcoming or overdue equipment recalibrations and safety testing. Respond to customer inquiries and prepare accurate service quotes. Support Outside Sales Representatives with quoting needs. Maintain customer records in CRM and update equipment/service details. Use internal tools (CalMapp, CRM) to identify overdue equipment and track follow-ups. Log customer interactions and maintain detailed communication history. Document and submit customer complaints in the Concern Log; escalate issues when needed. Collaborate with internal teams to ensure timely and accurate service. Qualifications Experience in customer service, sales support, or quoting preferred. Strong communication and organizational skills. Comfortable managing follow-up calls and maintaining customer relationships. Proficient with Microsoft Office and CRM systems (or willing to learn). Detail-oriented with the ability to multitask in a fast-paced environment. Why Join Us Supportive, team-oriented environment Opportunities to grow within a well-established company Meaningful role focused on customer satisfaction and retention Benefits: Stability and Unlimited Opportunity! Medical, Dental, and Vision Insurance HSA with Employer Contribution 401(k) with Company Matching Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays Employer-Paid Life Insurance Schedule: 40 hour work week Monday to Friday Please visit our careers page to see more job opportunities.
    $29k-37k yearly est. 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Greg Archer-State Farm Agent

    Member service representative job in Baton Rouge, LA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Greg Archer State Farm Agency If: Youre the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 5606 Stumberg Lane Baton Rouge LA 70816 At Greg Archer State Farm Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Look for opportunities to obtain referrals and google reviews Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $25k-32k yearly est. 8d ago
  • Wellness Representative - New Orleans, Louisiana

    Restore Hyper Wellness

    Member service representative job in Mandeville, LA

    Benefits: * Bonus based on performance * Competitive salary * Employee discounts * Free uniforms * Training & development * Wellness resources This application is an expression of interest in joining Restore for future openings Apply now to join our talent pool! This posting remains open even when we don't have roles currently available to identify talent for future openings. Position Summary: Hyper Wellness Representative With Restore's continued growth and success, we are excited to hire a Hyper Wellness Representative to be a part of our team in New Orleans. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service. Pay: $18-$20 + monthly performance-based bonus potential Status: Full- and Part-Time roles available Schedule: Includes weekends Studios: Mandeville and/or Elmwood What our Hyper Wellness Representatives love about working for Restore: * Free and discounted services * Monthly bonus potential * Comprehensive benefits * Paid standard holidays Responsibilities: * Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests * Educate clients on Restore services, including medical benefits, precautions, and at-home care * Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales * Onboard new clients--this involves completion of medical waivers and creating guest profiles in POS system * Field incoming calls to schedule appointments and answer general questions * Assist in outgoing calls to clients for notification of promotions and events * Assist in the execution and coordination of the company's marketing and ongoing sales drivers (pre-sale events, studio events, outreach) * Ensure a safe and clean studio environment for members and guest * Promote enthusiasm for health/wellness and the Restore brand Requirements: * 1+ years of sales experience preferred * 1+ years of customer service experience in a similar role * Excellent customer service skills * Strong teamwork mentality * Exceptional communication skills, both written and verbal * Intermediate computer skills * Demonstrate initiative and ability to work independently To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned. About Restore Hyper Wellness: Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Benefits: * Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles) * PTO (Full-Time roles) * Free and discounted services (both Full- and Part-Time roles) * 401k retirement plan with vested employer match (both Full- and Part-Time roles) * Bonus opportunities (both Full- and Part-Time roles) * Career advancement opportunities (both Full- and Part-Time roles) Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-20 hourly 25d ago
  • Member Service Specialist-7739

    Youfit 3.4company rating

    Member service representative job in Harvey, LA

    Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members,answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team. Compensation At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. What You'll Do Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment. Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed. Handle account management and billing by assisting members with account updates, payment processing, and past-due balances. Support retention efforts by engaging with members considering cancellations and offering solutions to retain them. Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines. Perform opening and closing duties by following established procedures to prepare the facility for members. Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed. Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options. What We're Looking For Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong customer service skills with the ability to engage positively with members, guests, and prospects. Ability to multitask and stay organized in a fast-paced environment. Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures. Ability to enforce gym policies professionally and resolve member concerns effectively. Basic computer skills for processing check-ins, updating accounts, and managing member interactions. A team-oriented mindset with a proactive approach to problem-solving and service excellence. Physical Demands This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds. Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE ! Have we proved YOU matter yet? Apply Today! YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $18k-25k yearly est. 9d ago
  • Accountant - New Orleans, LA

    Msccn

    Member service representative job in New Orleans, LA

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Summary/Purpose: Miscellaneous Receivables (MAR) team is responsible for the tracking and administering of billings and related payments that are other than those for the Entergy Utility business or Utility Customers. This includes receivables for Contract agreements such as Facility Studies, Generator Interconnection Agreement, EJO, Fixed Billings as well as Mutual Assistance contracts to name a few. This position supports a manager and/or departmental peers by performing accounting related activities; applying accounting standards and principles to financial transactions, policy interpretation and application; execution of business processes and associated controls. This position also plays a key role in project and process improvement initiatives. Job Duties/Responsibilities: Performs assignments requiring understanding and application of accounting principles, practices, and concepts (i.e. preparation of journal entries, account reconciliations, computations, analysis, etc.) Use of PeopleSoft and PowerPlan technology to perform accounting duties Perform financial statement results analysis for accounts within area of responsibility Accepts ownership of business processes and associated controls. Significant interface with internal and external customers, including functional business unit representatives, auditors, etc Applies analytical and problem-solving skills to accounting issues. Identifies process improvement opportunities. Performs testing of controls to support Sarbanes Oxley compliance Additional Qualifications/Responsibilities Minimum education required of this position: Bachelor's Degree in Accounting, Finance, or equivalent work experience. Minimum experience required of this position: 6+ years' of accounting-related work experience. 8 years of accounting-related work experience. Minimum knowledge, skills and abilities required for this position: Utility accounting experience and working knowledge of the FERC uniform system of accounts desired Working knowledge of Entergy's financial/accounting processes a plus. Technical systems-based capabilities and understanding desired. Display strong analytical skills by using knowledge of tools and business processes to identify problems and resolve issues. Ability to work effectively - either independently or in a team environment. Any certificates, licenses, etc. required for this position: Desired: Professional Certifications such as CPA or making progress toward CPA.
    $33k-44k yearly est. 12d ago
  • Financial Services Representative - State Farm Agent Team Member

    Clifton Ourso Jr-State Farm Agent

    Member service representative job in Baton Rouge, LA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Clifton Ourso Jr - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. FINRA Series 7 and 63 licenses preferred.
    $27k-40k yearly est. 20d ago
  • Financial Service Representative

    Campus Federal Credit Union 3.7company rating

    Member service representative job in Baton Rouge, LA

    Campus Federal Credit Union seeks a Financial Service Representative to join our team at our Our Lady of the Lake branch. The primary purpose of this position is to assist Campus Federal in our Mission, to enhance the lives of our members and the communities we serve. This is accomplished by providing excellent service to members and to team members. A key component of this service is to identify member needs and provide appropriate credit union product solutions that will enhance the lives of our members. Financial Service Representatives provide current and prospective members' exceptional service using a consultative sales approach to become the member's trusted advisor through every stage of their life. Responsibilities: Actively cross-sell additional products and services by identifying the financial needs of current and prospective members and offers appropriate credit union solutions Promotes business for the Credit Union by maintaining good member relations and referring members to appropriate in-house personnel and Credit Union affiliates for new services Assist in attaining established Credit Union and branch goals through active participation and promotion of sales management actives including outbound calling program Assumes responsibility and is accountable for adherence to Credit Union policies and procedures Handles routine member inquires, financial transactions, account maintenance and problem resolution in an accurate and timely manner Actively participates in in-house consumer lending training to prepare for basic lending limits. Maintains a working knowledge of all Credit Union products and services Ability to assist at other branches in the region based on staffing needs May assist the teller line, as needed to include processing teller transactions and mentoring tellers Travel as required for training and development Please note: This position may not have lending authority and will not be allowed to take mortgage loan applications without MLO registration. Education and Experience: High School Diploma/GED and minimum of two years of experience in a financial institution Knowledge of banking rules and regulations Excellent oral and written communication skills Why Campus Federal? We offer a supportive, mission-driven workplace with a comprehensive benefits package: 100% employer-paid health, dental, and long-term disability insurance for employees Competitive compensation and retirement plans Generous paid time off and sick leave Opportunities for growth and advancement If you're a financial professional with a passion for accuracy, leadership, and community impact, we invite you to apply today. Due to the high volume of applications, only the most qualified candidates will be contacted.
    $26k-30k yearly est. Auto-Apply 36d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Lake Charles, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 44d ago
  • Financial Services Representative - State Farm Agent Team Member

    Cliff Ourso-State Farm Agent

    Member service representative job in Gonzales, LA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off Training & development ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Cliff Ourso - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services. Strong analytical and communication skills. FINRA Series 7 and 63 licenses preferred.
    $26k-40k yearly est. 15d ago
  • Financial Service Representative l - Jefferson Financial FCU Lapalco 4924

    Keesler Federal Career 4.5company rating

    Member service representative job in Marrero, LA

    JOIN THE EXTRAORDINARY TEAM AT JEFFERSON FINANCIAL FCU A DIVISION OF KEESLER FEDERAL CREDIT UNION Travel may be required during training. Additional details will be discussed during the interview. EXTRAORDINARY BENEFITS: Medical, dental, and vision insurance Short Term & Long Term Disability Benefits Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Paid Leave 11 Paid Holidays Tuition Reimbursement Competitive Scholarships EAP (Employee Assistance Program) WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS Position: Financial Services Representative I (FSR I) Department: Retail Operations Reports To: Branch Manager FLSA: Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, is responsible for creating, opening, and processing new consumer & business member accounts and cross selling services to members. Explains products' and/or services' value, benefits, features, rates and fees to members. Using the AIDINC process as outlined in The Member Advantage (TMA) training, is responsible for conducting a high quality interview with members and potential members to satisfy their needs. Through the use of the Opening Act (OA) system, creates membership, new account, and deposit services in Symitar. Also uses Opening Act to build and submit loan applications to Central Lending Decision Makers for a decision. If an application is immediately approved by the system, (under the guidance of the Branch Manager, Assistant Branch Manager, or Loan Officer), takes steps to disburse the loan. Represents the credit union in a professional, friendly, courteous manner. Gives prompt, efficient, and accurate service in the processing of all transactions. Stays current with credit union membership requirements, deposit products, services, loan products, and marketing campaigns. ESSENTIAL FUNCTIONS Using Opening Act and/or Symitar, opens and processes required documentation for all types of consumer & business deposit accounts including individual retirement accounts and certificates of deposit. Orders and statuses ATM and Debit cards through Card Creation Wizard or utilizes Card@Once to provide members with ATM and Debit cards instantly. Handles ATM and Debit card disputes and fraud disputes. Conducts quality interviews with members using the AIDINC system to meet member needs through credit union products and services. Within the scope of an FSR I authority, accepts deposits and payments and performs withdrawals or loan advances. These transactions are performed on a variety of transaction and savings products as well as a variety of loan types, including credit cards. At the conclusion of a member interaction, reads back members' receipts in order to verify and finalize the accuracy of the transaction. Within the scope of an FSRI authority, maintains control of cash by double counting all cash received and disbursed, or being diligent as the 2 nd party in any dual control procedure. In opening new accounts, verifies checks for deposit are made payable to parties presenting them for negotiation, properly endorsed, and deposited in accordance with credit union policy, for new accounts and, if applicable, Reg CC. A determination of collectability based on the actual check and the member presenting the item may require an extended hold. Utilizes True Checks within prescribed guidelines. Provides account information such as current balances, transaction history, dates & amounts of deposits and loan pay-offs (excluding business loans), only for the member account owner(s) for consumer & business accounts. Works to resolve members' concerns, complaints, discrepancies, and problems through use of available resources, effective use of KFCU computer systems and product knowledge. Refers problems through the chain-of-command for resolution. Utilizes the Synapsys CRM to effectively track member concerns. Uses Opening Act system and the AIDINC process to complete quality consumer & business loan applications over the phone or in person. The goal of the loan application interview is to meet member needs and minimize pending applications. Routes the loan applications and any supporting documentation to Central Lending Decision Makers for disposition via Opening Act Priority 1 or Priority 2 queue. In the event of a declined loan, the FSR I clearly communicates the decision and how it was determined to the member in a positive and tactful manner. The FSR I should be able to advise the borrower(s) on proactive steps they can take to hopefully improve their prospects on their next application or improve their credit score. Upon loan approval, disburses the loan in accordance with guidelines and procedures. Ensures that all paperwork and documents for closure of loan are correctly completed. The goal in loan closing is to ensure that the member and KFCU are fully protected. It is imperative that any collateral offered for security has KFCU listed as lienholder, the member is aware of their requirement to maintain collateral insurance, and the terms to avoid defalcation are fully understood by the borrower(s). Like a concierge and utilizing TMA behavioral styles as a guide, provides insightful guidance and assists members through the process of opening deposit accounts, loans and other services using the AIDINC process. Consistent with the view that Sales is Service and Service is Sales, strives to exceed the goals set by the credit union with regard to member service and sales of all products and services offered by the credit union. Upholds all member information in the strictest confidence. Accurately interprets the Fair Credit Reporting Act as it applies to credit union loans. Completes, with an acceptable grade, all training for this position as directed by management and actively participates in training classes. In support of marketing campaigns such as Auto Loan Refinance or new member onboarding, makes outbound phone calls to contact members in regards to products or services for which the member qualifies. Effectively uses TMA skills to open new products and services for membership. Maintains proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, Opening Act and any other computer systems necessary to perform the job satisfactorily. Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Red Flag Program and REG CC. Utilizes The Member Advantage AIDINC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department's policy and procedures. This can be affected through direct sale and in many cases referral to another team member. Effective use of the Synapsys CRM to create, monitor, and manage sales and referrals is required for consumer & business accounts. Provides merchant referrals directly to the merchant for business accounts. Other Duties and Responsibilities: Maintains branch office equipment and supplies necessary to keep office working efficiently. Assists in balancing the ATM as directed by the Branch Manager or Assistant Branch Manager. Assists in the balancing of Night Depository as directed by the Branch Manager or Assistant Branch Manager. Miscellaneous duties as assigned. KNOWLEDGE & SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Community college coursework is desired. Experience and Other Requirements: One year to three years of similar or related experience. Completion of Lending Class, New Accounts training, and Teller training through the KFCU Training Department required. Must possess ability to operate computer terminal, computer printers, calculator, fax machine, copier, telephone, fax machine, currency counter, and copier with accuracy and attention to detail. Must possess and exhibit an outgoing personality, helpful member service attitude and an ability to sell credit union products and services. Must possess strong basic math skills, accuracy and attention to detail Must demonstrate an ability to understand and implement changing policies and procedures. Must be knowledgeable of teller transactions relevant to the position. Must maintain confidentiality and dependability. Exceptional oral and written communication skills required. Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, as well as use of internet and e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Must be familiar with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate in and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate in and successfully complete TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The employee is frequently required to kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. DECLARATION: The human resources department retains the sole rights and discretion to make changes to this job description. #HPIND
    $24k-28k yearly est. 60d+ ago
  • Wellness Representative - New Orleans, Louisiana

    Restore Hyper Wellness Corporate Stores

    Member service representative job in Mandeville, LA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Free uniforms Training & development Wellness resources **This application is an expression of interest in joining Restore for future openings** Apply now to join our talent pool! This posting remains open even when we dont have roles currently available to identify talent for future openings. Position Summary: Hyper Wellness Representative With Restores continued growth and success, we are excited to hire a Hyper Wellness Representative to be a part of our team in New Orleans. We are looking for positive, energetic individuals with a passion for wellness and helping people! As a Hyper Wellness Representative, you will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, and help administer some of the services we have to offer. Additionally, you will perform other administrative and hands-on duties to help the General Manager manage the day-to-day operations of your studio, and assist with retention and ensuring current members are receiving the highest level of customer service. Pay: $18-$20+ monthly performance-based bonus potential Status: Full- and Part-Time roles available Schedule: Includes weekends Studios: Mandeville and/or Elmwood What our Hyper Wellness Representatives love about working for Restore: Free and discounted services Monthly bonus potential Comprehensive benefits Paid standard holidays Responsibilities: Conduct studio tours and deliver an exceptional and versatile sales and service experience to all members and guests Educate clients on Restore services, including medical benefits, precautions, and at-home care Meet and exceed all key performance sales indicators for the studio, including membership sales/renewals, and retail sales Onboard new clients-this involves completion of medical waivers and creating guest profiles in POS system Field incoming calls to schedule appointments and answer general questions Assist in outgoing calls to clients for notification of promotions and events Assist in the execution and coordination of the companys marketing and ongoing sales drivers (pre-sale events, studio events, outreach) Ensure a safe and clean studio environment for members and guest Promote enthusiasm for health/wellness and the Restore brand Requirements: 1+ years of sales experience preferred 1+ years of customer service experience in a similar role Excellent customer service skills Strong teamwork mentality Exceptional communication skills, both written and verbal Intermediate computer skills Demonstrate initiative and ability to work independently To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned. About Restore Hyper Wellness: Restore Hyper Wellness (Restore) is the award-winning creator of an innovative new category of health Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under one roof. These therapies help you feel your best, so you can do more of what you love. With 200+ locations across 40 states and a fast-growing national retail footprint, Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love. Restore is Private Equity backed with the most recent investment round led by General Atlantic, a leading growth equity firm. General Atlantic joins existing investor, Level 5 Capital Partners. Benefits: Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles) PTO (Full-Time roles) Free and discounted services (both Full- and Part-Time roles) 401k retirement plan with vested employer match (both Full- and Part-Time roles) Bonus opportunities (both Full- and Part-Time roles) Career advancement opportunities (both Full- and Part-Time roles) Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-20 hourly 25d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Slidell, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 16d ago

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