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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Member service representative job in Texarkana, TX

    The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance. Customer Accounts Advisor Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on full-time and part-time employment status.
    $12.3-13 hourly 2d ago
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  • Customer Account Representative

    Rent-A-Center Inc. 4.3company rating

    Member service representative job in Camden, AR

    Ready to do your best work? Interested in a minimum starting hourly rate of $12.28 per hour - $14.45 per hour ? Why should I apply in just a few clicks? * Paid Time Off and Sunday Off -- We are Closed! * Full-Time Employment and a Consistent Schedule * Weekly Pay (companywide) * Award Winning Culture with the Opportunity to Advance * Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives! A day in the life of a Customer Account Representative: * Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone * Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned. * Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized What are the minimum requirements? * High school diploma or equivalent * Must be at least 18 years of age * Valid state driver's license and good driving record -- You WILL be driving the company vehicles * Ability to lift and move product such as furniture, electronics, and appliances * Great communication and customer service skills What are some additional helpful traits? * Seeking more than just a job, but a CAREER * A desire to improve our customer's lives * A hunger to learn the business * Grit and determination Physical Demands The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job. Expected Hours of Work This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs. This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
    $12.3-14.5 hourly 46d ago
  • Customer Support Representative

    Manulife

    Member service representative job in Homer, LA

    **This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)
    $38.6k-64.3k yearly 60d+ ago
  • Customer Service Representative

    Domino's Franchise

    Member service representative job in Camden, AR

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Qualifications Must be a minimum of 18 years old Must be able to pass a background check Personality, People Skills, a Great Attitude and willingness to work as part of a team in a fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Nick Tuberville-State Farm Agent

    Member service representative job in Camden, AR

    Job DescriptionBenefits: 401(k) matching Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Nick Tuberville - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 31d ago
  • Client Success Rep

    Vertical Alliance Group Inc. 3.7company rating

    Member service representative job in Texarkana, AR

    Vertical Alliance Group is the parent company of Infinit-I Workforce Solutions-online training tools, including a learning management system for industries like transportation, distribution, and warehousing. We are seeking a responsible and motivated Customer Service Representative (CSR) who excels at delivering outstanding customer service, understanding client business needs, and resolving challenges with effective solutions. If you're passionate about helping customers and solving problems, we want to hear from you! Key Responsibilities: Manage a portfolio of client accounts with professionalism and accuracy, including handling renewals and leading contract negotiations to ensure client retention and satisfaction Communicate confidently with key decision-makers across industries Provide outstanding customer service and act as the main point of contact for client inquiries Resolve client issues and concerns quickly and effectively Understand and identify client business needs and offer appropriate solutions Maintain accurate records of client interactions and transactions Collaborate with internal teams to ensure client satisfaction Qualifications: Associate or bachelor's degree or equivalent in work experience Proven experience in account management or customer service Strong interpersonal and communication skills Excellent time management and organizational abilities Problem-solving mindset with a customer-first attitude Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) Ability to quickly learn and adapt to new systems and processes Bilingual (English/Spanish) is a strong plus What We Offer: Competitive pay + commission opportunities Benefits Supportive team environment Opportunities for professional development and advancement A chance to make a real impact with clients Our website: ***************************** What do we do? ************************************************************ Vertical Alliance Group is an equal opportunity employer and utilizes E-Verify for new hires.
    $36k-59k yearly est. Auto-Apply 22d ago
  • Member Services Representative (Texarkana

    Planet Fitness Texarkana 4.1company rating

    Member service representative job in Texarkana, TX

    We are seeking a dedicated and customer-focused Member Services Representative to join our team in Texarkana. As a Member Services Representative, you will play a pivotal role in providing exceptional service and support to our members. Your friendly demeanor, problem-solving skills, and attention to detail will help ensure that members have a positive experience and their needs are effectively addressed. **Key Responsibilities:** - Serve as the primary point of contact for member inquiries and requests, both in-person and via various communication channels, including phone and email. - Provide information about products, services, and membership benefits, ensuring members have a clear understanding of what is available to them. - Resolve member issues promptly and efficiently, escalating to the appropriate department when necessary to ensure satisfaction. - Assist members with account management, including updating personal information, processing payments, and handling basic transactions. - Maintain accurate records of member interactions, updating databases, and ensuring all documentation is complete and current. - Proactively reach out to members to provide updates or gather feedback, aiming to enhance the overall member experience. - Collaborate with team members and departments to ensure a seamless flow of information and high-quality service delivery. - Stay informed about the latest industry trends and product or service updates to better assist members. **Qualifications:** - High school diploma or equivalent; additional education or certifications in customer service or a related field is a plus. - Proven experience in a customer service role, particularly in a membership or client-focused environment. - Excellent communication and interpersonal skills, with the ability to build rapport and effectively interact with diverse individuals. - Strong problem-solving abilities and a commitment to resolving issues efficiently and professionally. - Proficiency in using computer systems and software, including MS Office Suite and CRM platforms. - Ability to multitask and handle multiple inquiries simultaneously while maintaining composure and delivering exceptional service. - A positive attitude and a genuine desire to assist and support members in achieving their needs and goals. **Benefits:** - Competitive salary and performance-based incentives - Comprehensive health, dental, and vision insurance - Paid time off and holidays - Professional development and career advancement opportunities - A supportive and inclusive work environment Join our team as a Member Services Representative in Texarkana and contribute to creating a positive and welcoming experience for all our members. Apply today to start making a difference!
    $21k-29k yearly est. 4d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Member service representative job in Texarkana, AR

    Store 2************ Four States Fair Pkwy, Texarkana, Arkansas 71854Shift AvailabilityFlexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. Auto-Apply 22d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Member service representative job in Homer, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $26k-31k yearly est. 7d ago
  • Customer Service Representative - Overnights

    Current Opportunities To Join Our Team

    Member service representative job in El Dorado, AR

    Key Responsibilities Greet and support clients in-person and by phone with empathy and professionalism Triage incoming appointments and schedule accordingly Manage check-in/check-out and payment collection Provide education to clients about our hospital services and offerings Facilitate clear communication between clients and medical teams Support the team with additional duties as needed About You Prior veterinary experience preferred, but not essential Strong initiative, detail orientation, and ability to learn quickly Excellent communicator with compassion for pets and people Comfortable handling a multi-line phone system Familiarity with veterinary terminology is a plus Able to work independently Compensation & Benefits Salary range: $20-$22 per hour + $3 extra/hour overnight differential Supportive, close-knit culture with opportunities for learning and growth About Insight Veterinary Wellness Center Team: 8 DVMs, 6 RVTs, 29 Support staff Facilities: 2 ORs, dental suite, radiology, ultrasound, PRP, Cellfie, in-house lab, Ligasure & cautery A hybrid hospital with both Emergency and Primary Care services Access to visiting specialists and one of the few community blood banks in California A collaborative, supportive workplace that values teamwork, excellent patient care, and professional development If you're ready to join a supportive team where your role truly makes a difference, we'd love to hear from you.
    $20-22 hourly 16d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Member service representative job in Texarkana, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Rep

    Carsonvalleyhealth

    Member service representative job in Texarkana, TX

    The Enteral CSR aids in all Customer Service functions of order entry/paperwork acquisition for insurance guidelines and review while also abiding by the procedures set forth by management within the Enteral business. Job Responsibilities: Calls patients for reorders of their nutrition Reviews and makes sure all documentation received meets insurance guidelines Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable documents are received Works with the intake department or within it to ensure timely verification of benefits and helps coordinate setups with intake/staff in the company locations and the Referral Source Deletes, corrects, or re-enters patient orders as deemed necessary Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel #CSR
    $26k-34k yearly est. 1d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Member service representative job in Texarkana, TX

    The Enteral CSR aids in all Customer Service functions of order entry/paperwork acquisition for insurance guidelines and review while also abiding by the procedures set forth by management within the Enteral business. Job Responsibilities: Calls patients for reorders of their nutrition Reviews and makes sure all documentation received meets insurance guidelines Contacts Doctors' offices and hospitals to coordinate setup of pts and make sure all billable documents are received Works with the intake department or within it to ensure timely verification of benefits and helps coordinate setups with intake/staff in the company locations and the Referral Source Deletes, corrects, or re-enters patient orders as deemed necessary Answers phone calls using proper telephone etiquette techniques expected by Customer Service Personnel #CSR
    $25k-33k yearly est. 1d ago
  • Overnight Member Services Rep (El Dorado/Webster)

    Houston Fitness Partners

    Member service representative job in El Dorado, AR

    Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called the “Judgment Free Zone.” Houston Fitness Partners is a leading independently owned franchisee of Planet Fitness. You'll be joining a team that values: • People-we genuinely care about our team + members • Fun- we enjoy the work • Honesty- we lead with integrity • Accountability- we own the outcome • Drive- we take initiative Characteristics that will make you the perfect fit for our Overnight Member Services Representative: Essential Duties & Responsibilities: Greet members/guests as they enter and exit the club with confidence, high-energy, and professionalism. Anticipate member's/guest's need and respond promptly by delivering efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment. Answer phones promptly and in a friendly manner. Assist callers with knowledgeable and accurate information during their inquiries. Utilize strong communication and problem-solving skills to resolve customer concerns, ensuring a positive experience. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of the club and equipment for up to 50% of the shift. Ability to answer questions regarding business procedures and policies accurately and in a customer-friendly way. Subject to work at any Planet Fitness location within Houston Fitness Partners franchise. Minimum Skills: Superior customer service skills, preferably 6-12 months of face-to-face customer service experience. Self-starter who takes initiative with minimal direction and supervision. Must be punctual and dependable with a solid work ethic. Basic computer proficiency and ability to manage multiple responsibilities. Minimum Qualifications: Must be 18 years of age or older. Ability to pass a background check. Willing to become CPR/AED Certified prior to gaining employment and maintain your certification while employed. Physical Demands of the Overnight Member Services Representative: Continual standing and walking throughout the club to accomplish tasks during shift. Ability to work 3rd shift (overnight) alone, Must be able to lift up to 50 pounds. Will encounter toxic chemicals during shift. Frequent cleaning and sanitizing of equipment and facilities. Some bending, twisting, and reaching are required to accomplish tasks. Benefits of Joining Our Team: Medical, Dental, and Vision Insurance for Full-time staff (work a minimum of 30 hours per week). 401(k) plan eligible after 12 months of employment. Free PF Black Card gym membership. Opportunities for growth. As part of our hiring process, we use the E-Verify system to confirm that new employees are legally authorized to work in the United StatesWe provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
    $18k-25k yearly est. Auto-Apply 60d+ ago
  • Bilingual Customer Service Rep - Spanish

    Kelli Ashbrook-Cummings Insurance Agencies

    Member service representative job in Texarkana, TX

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Proactive approach to helping agency grow customer base and potential customers with quoting their insurance needs. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay plus commissions and bonuses Paid time off (vacation and personal/sick days) 401k Health Insurance Valuable experience Growth potential/Opportunity for advancement within my office Compensation: $16.82-$25 per hour on Salary Basis plus any earned commission paid monthly Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Bilingual - Spanish required Property & Casualty license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed, competitive and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $16.8-25 hourly 6d ago
  • Customer Success Specialist - Entry level

    Basic Software Systems

    Member service representative job in Texarkana, TX

    Basic Software Systems is seeking qualified candidates to implement new software with new and existing clients. Our packaged software includes Inventory Control, Point of Sale Invoicing, Full Accounting (A/R, A/P, General Ledger), Payroll, Service, and Rental applications. The Jr. Customer Success Specialist identifies customers' business needs, advises, and assists the customer in implementing solutions. This position will play an integral role of communicating internally with our team in relations to deadlines (customer success), as well as learning our software in depth enough to support when needed. This position also works concurrently with our administrative department, and will work as a liaison between the company and the customer. REQUIREMENTS Highly trainable for an industry-specific business Customer service minded Effective communicator Professional phone etiquette a must Ability to juggle multiple priorities at once Must be able to work in a fast-paced environment Experienced with current computer technology MS Office experienced Desire to grow and advance Accounting knowledge valuable Personable RESPONSIBILITIES Provide technical support and training to customers by researching and answering questions and troubleshooting problems. Conduct compliance checks to ensure dealers have adequate setup and resources to run applications appropriately. Maintain knowledge of Basic Software Systems software applications and all third-party applications that interrelate. Maintain knowledge of software applications used for documentation and communication within the company Maintain knowledge of technical requirements for applications Maintain accurate documentation of support cases Communicate with trainers all impending deadlines associated with implementation projects Maintain documentation for procedures and support cases Communicate customer errors and concerns. Implement software applications as applicable according to the needs of our customers Monitor, plan, and execute various tasks surrounding our new and existing customer implementation projects Train customers on how to use Basic Software business systems and interfaces. Phone/virtual training Ensure that training regimens are being followed on the dealer level while implementing Understand Administrative and Customer Relations teams functions and protocols Quality representation of the company Act as backup to the Administrative Specialist for daily duties such as answering phones, emails, mail and shipment receiving/processing Obtain and manage sensitive client information with confidentiality and accuracy Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift
    $29k-54k yearly est. Auto-Apply 60d+ ago
  • Full Time - Merchandising Service Associate - Day

    Lowe's Home Centers 4.6company rating

    Member service representative job in Texarkana, TX

    Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $24k-28k yearly est. Auto-Apply 19d ago
  • Client Service Specialist (CSS)

    Bank OZK 4.8company rating

    Member service representative job in Texarkana, TX

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times. Essential Job Functions + Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners. + Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions. + Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud. + Actively participate in morning huddles. + May open new accounts, as needed and with documented approval of management. + Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management. + Actively promote teamwork, leading by example and taking initiative to assist others. + Demonstrate effective organizational and time management skills. + Provide backup and assistance to other retail banking locations, as requested. + Model and champion the Bank's standards for exceptional customer service. + Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed. + Enthusiastically support the bank's values and mission. + Display a high degree of integrity, trustworthiness, and professionalism at all times. + Complete all essential training timely. + Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members. + Maintain consistent, good punctuality and attendance to work. + Adhere to all Bank policies, procedures, and guidelines Knowledge, Skills & Abilities + Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) + Knowledge of bank policies and procedures + Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition + Ability to communicate effectively both verbally and in writing + Ability to demonstrate team player approach, capable of thriving in a continually changing environment + Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail + Ability to work without close supervision + Ability to maintain confidentiality + Ability to follow policy and procedure including safety and security procedures + Ability to travel to other work locations (e.g., training, staffing shortages), as needed + Skill in using computer and Microsoft Office applications necessary to perform essential job functions Basic Qualifications + High school diploma or equivalent required; bachelor's degree preferred + 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required + Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred + Cash handling experience preferred Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-JS1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
    $30k-36k yearly est. 49d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Kim Dupree-State Farm Agent

    Member service representative job in El Dorado, AR

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Kim Dupree - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $26k-35k yearly est. 12d ago
  • Member Service Teller (FT40) Highway 59

    Red River Employees Federal Credit Union 4.3company rating

    Member service representative job in Texarkana, TX

    Position Title: Member Service Teller Reports To: Teller Supervisor and/or Branch Manager Basic Function: Opens all new Credit Union memberships and acts as a liaison between the member and Credit Union to assist the member with their financial needs. Responsibilities: • Greets members as they enter the lobby in an outgoing, courteous manner. • Cross-sells products/services as needed to meet the financial needs of the individual member. • Reviews membership applications for approval. Opens and provides information on all RRCU account types. • Assists members with direct deposits, IRAs, CDs, check orders, address changes, automatic transfers, wire transfers, and other financial needs. • Instructs members on the proper use of the Audio Response System, Home Banking, Bill Payer, plastic services (ATM/ITM, Check Card, and Gift Cards) and Moneyline transfers. • Corresponds with members via the internet and/or mail answering questions and settling member service issues. • Prints and reviews member statements or account histories. Provides counsel to members regarding the activity of their accounts. Makes corrections to accounts as needed. • Opens, closes, and provides daily entry to safe deposit boxes; maintains safe deposit logs. • Alert to warnings of fraud and able to detect and avoid possible fraudulent activity. • Responsible for the security of their own negotiables until signed over to the proper designated employee. • Performs the functions of a teller competently with little supervision. Cashes and deposits checks for members in accordance with operating procedures of RRCU. • Disburses checks, takes payments, sells money orders, issues traveler's checks, and performs account transfers as requested by members. • Balances cash drawer daily when performing teller duties. • Must set an example of professionalism. • May serve as a RRCU notary. • Adheres to all Red River Employees Federal Credit Union policies and procedures. • Performs other related duties as assigned. Qualifications: • Two or more years of experience with a financial institution, working in a teller and customer service-related position. • High school diploma or the equivalent, with some college preferred. • Competent computer skills and use of standard office equipment. • Friendly, outgoing, well-groomed, tactful, compassionate, enjoys public contact, reliable, flexible, alert to member needs and aware of surroundings. Able to use good judgment and make decisions. • Ability to meet, speak, and deal effectively with people, being professional always. • Must maintain a neat and professional appearance. • While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to communicate in an effective manner, being able to work at quick and steady pace, climb occasionally on safe deposit box ladder, sitting, and bending. Some lifting, not to exceed 25 pounds. • Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation. Benefits: • Paid Holidays • Match on 401K- 100% for the first 6% • Discretionary Profit Sharing • Vacation Leave • Sick Leave* • Voluntary Insurance Products/Packages • Company Paid Life Insurance* • Company Paid Accidental Death & Dismemberment Insurance* • Competitive Medical & Dental Benefits* • Premium-level Checking/Savings Account with additional benefits • Additional incentive for extended hour locations • Various other incentives *Full Time Only
    $33k-39k yearly est. 24d ago

Learn more about member service representative jobs

How much does a member service representative earn in Magnolia, AR?

The average member service representative in Magnolia, AR earns between $15,000 and $30,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Magnolia, AR

$21,000
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