Entry Level Customer Service Representative- Merrimack, NH
Member service representative job in Merrimack, NH
The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect…
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Retirement Service Agent
Member service representative job in Manchester, NH
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Specialist
Member service representative job in East Providence, RI
Job Title: Client Services Specialist - Commercial Banking
Experience: 2+ Years
As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience.
You will also be responsible for (but not limited to) the following:
Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email.
Research and train clients on all products offered.
Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels.
Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues.
Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences.
Proactively advise management of impending problems or obstacles to meeting service standards.
Qualifications
Candidates must possess excellent verbal/written, time management, ability to multitask, interpersonal skills. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations.
5 Years of customer service and Call Center experience; banking experienced preferred
Excellent phone communication and listening skills
Ability to prioritize and manage daily workload
Ability to multi-task and work independently in a fast-paced work environment
Computer proficiency and acumen
Self-motivated attitude with a desire to succeed
Analytical skills and the ability to recognize trends (Ability to exercise considerable independent judgment and attention to detail)
Company Profile:
Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security.
URL - *********************
Stratacent - data driven solutions
Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management.
stratacent.com
Employee Benefits:
• Group Medical Insurance
• Cab facility
• Meals/snacks
• Continuous Learning Program
Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.
Customer Service Representative
Member service representative job in Marlborough, MA
Qualifications:
Must have SAP experience and be able to work with Microsoft office systems.
Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping.
We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented.
This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company.
We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process.
This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge.
In addition, we would prefer this person to be able to contribute in a corporate setting.
Restaurant Team Member
Member service representative job in Hooksett, NH
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
Tuition assistance (100% coverage for select degrees or up to $5,250/year)
Free food (yes, really FREE)
Medical, dental, and vision insurance
Digital Tips
Paid time off
Holiday closures
Competitive compensation
Full and part-time opportunities
Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
A friendly, enthusiastic attitude
Passion for helping and serving others (both customers and team members)
Desire to learn how to cook (a lot)
Be at least 16 years old
Ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact
...@chipotle.com
if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Auto Customer Service Reps
Member service representative job in Norton, MA
117 W Main St., Norton, MA 02766
Automotive Technicians, All Skill LevelsSign-on Bonus after 90 days! Up to $50 per hour! Competitive Salary! Guaranteed 40+ hours per week!No Weekends! Off at 5:00pm, Monday - Friday!
High Tech Automotive in Norton, MA is family-owned and a GREAT place to have a rewarding career! We perform domestic and foreign vehicle repairs and maintenance using the latest technology available. We are booming with business and seeking Automotive Technicians, with all skill levels (Master, Certified, A, B, C, Lube, and Apprentice) to diagnose auto problems and perform repairs and maintenance according to experience, skills and certifications. Enjoy being off at 5:00pm, Monday - Friday, and off every weekend!
Give us ONE interview to see how we ensure your financial success! Apply now and drive your career forward with this great opportunity!
Responsibilities - Automotive Technicians, All Skill Levels:
Diagnose problems and perform auto maintenance and repairs according to experience, skills and certifications
Keep shop area neat and clean and account for tools
Qualifications - Automotive Technicians, All Skill Levels:
Automotive technicians with ALL Skill Levels should apply!
A passion for auto mechanics and collaborative team participant
Energetic with a good work ethic and communication skills
Valid driver's license and insurance
High school diploma
Full-time Benefits:
Sign-on Bonus after 90 days based on experience!
Up to $50 per hour based on experience and work ethic
Competitive salary
No weekends!
Off at 5:00pm, Monday - Friday!
Guaranteed 40+ hours per week
Referral bonuses
Health, dental and vision insurance
Paid vacation and holidays
Family-owned
Employee discounts
Career growth
And more!
RequiredPreferredJob Industries
Customer Service
Auto Customer Service Reps
Member service representative job in North Reading, MA
260 Main Street, North Reading, MA 01864
Automotive Service Technician / Mechanic Hiring All Skill LevelsGenerous Pay Plan + Great Benefits! Earn up to $38 per hour depending on experience!5-day Work Week with Rotating Saturdays! Experience Required
We provide Training where Necessary and will help you get Certified
North Reading Subarus reputation for excellent customer service, automotive expertise, and customer-friendly financing has made us a go-to dealership since our establishment.We have assisted countless drivers in this area in finding their next Subaru vehicle, as well as service their vehicles.
We need to hire Service Technicians / Mechanicsfor our busy shop.If you want to be appreciated for your hard work, look no further! Apply online today!
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise. The 2024 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru.
We offer:
Generous pay plan!
Earn up to $38 per hour depending on experience!
5-day work week with rotating Saturdays
Medical, Dental and Vision Insurance
401(k) retirement plan
Employee purchase program
Paid Vacation / Sick time
Opportunity for advancement
Responsibilities - Service Technician:
Perform work as outlined on repair order accurately in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards
Communicate with parts department to obtain needed parts
Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Keep shop area neat, clean and be able to account for all dealership-owned tools at all times
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Qualifications/Requirements - Service Technician:
Service Technician experience required - candidates will be experienced in all aspects of maintenance and repair, from simple brake pad replacements to detailed engine overhauls.
Subaru (Import) experience is a plus!
Ability to read and comprehend instructions and information
Must be a team player
Valid driver's license and good driving record
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Service Center Representative
Member service representative job in Wakefield, MA
Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington.
The Purpose of Your Role:
We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel.
What you'll bring to Sentinel:
Customer-centric attitude and commitment to doing what is right for our participants
Positive and fun perspective to your daily interactions
Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge
Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company
Quick learner, able to multitask, comfortable working in multiple applications
What you'll be responsible for:
Respond to our clients via telephone and electronic inquiry tools for multiple lines of business.
Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants.
Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service.
Serve as a liaison between participants and various internal departments by building relationships
About you:
We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change.
Preferred qualifications:
Participant facing customer service experience
A sincere interest in working within/ learning about the financial service industry
A passion for customer service
Team-oriented attitude and ability to work well with others towards common goals
Nice to haves:
Experience in benefits administration, human resources, investment services, and/or other related fields is preferred
A Bachelor's degree is preferred but not required
What you'll be part of:
Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization.
Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage.
At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do.
Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Some of our Benefits:
PTO (vacation, sick, personal time bank)
FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service
12 Paid Holidays (10 stated and 2 floating holidays)
2 Community Volunteer Days
5 Summer Half Days
Medical, Dental, Vision
Life Insurance
LTD & STD
Retirement Plan with 4% Employer Match
Parental Leave
See What We Stand For: ****************************************************
Who we are:
Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you.
Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are.
Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).
Auto-ApplyWelcome Center Representative
Member service representative job in Boston, MA
Department
Center Staff
Employment Type
Part Time
Location
Menino YMCA
Workplace type
Onsite
Compensation
$16.50 - $17.00 / hour
Reporting To
Aaliyah Malone
Key Responsibilities Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach.
The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.
Loan Servicing Representative
Member service representative job in Newburyport, MA
The Institution for Savings, one of the oldest and most successful community banks in the region, is seeking a full-time Loan Servicing Representative to work with our Commercial and Residential team at the Bank's Newburyport Lending. Duties include but are not limited to:
Loan Set Up
Payment Processing
Tax & Insurance Processing
Payoff/Discharge Processing
Construction Loan Processing
Post-Closing Review
Quality Control
HELOC Renewals/Extensions
Investor Reporting
File Maintenance
Respond to Customer Calls/Emails
Payment Portal Review
This position is full-time with fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; and generous vacation and paid-time off.
The Institution for Savings is an Equal Opportunity Employer. Member FDIC. Member DIF
Auto-ApplyAuto Customer Service Reps
Member service representative job in Norwood, MA
70 Providence Hwy., Norwood, MA 02062
Automotive Billing and Title Clerk Full-Time and Part-Time Positions AvailableAuto Dealership Experience - CVR Clerk Certified a Must DMV Knowledge is a Plus CDK Experience in a Dealership Setting is Preferred
Central GMC of Norwood is seeking an Automotive Billing and Title Clerk to join our team in Norwood, MA where you will have the opportunity to make a positive impact on our business and customers. To be successful in this role, you should have previous experience in an office environment.
If you 're looking for an opportunity to advance in your career, your search is complete! If you are detailed, enjoy working with people, and want to develop new skills, we want to talk to you. The management team is driven to help you to become financially and professionally successful.
Why Central GMC?
At Central GMC, were more than a dealership, were a destination for automotive excellence and career growth. Located in Norwood, MA, weve built a reputation for integrity, innovation, and customer-first service. When you join our team, you become part of a legacy that values people as much as performance.
Heres what makes us stand out:
Established Reputation: Were a trusted name in the region, known for delivering top-tier vehicles and service with honesty and professionalism.
Team-Driven Culture: We foster a collaborative, respectful environment where your ideas matter and your contributions are recognized.
Career Development: Whether you're in sales, service, parts, or admin, we offer training, mentorship, and advancement opportunities to help you grow.
Modern Facilities: Our dealership is equipped with the latest tools and technology to support your success and efficiency.
Benefits:
Competitive pay plan - $19 - $23 per hour!
401(k) plan
Health and Dental Insurance Paid by company
Vacation time (after a year of service)
Flexible schedule with no Sundays or nights, except for end of month.
Career advancement opportunities
Responsibilities Billing and Title Clerk:
This position will involve processing legal transfer documents and sending them to the state, preparing tax and title documents, and assisting in creating leasing and loan paperwork.
Verifying the cost and transaction for each vehicle sale
Assisting the new & used car sales team
Maintaining a clean and organized workstation
Performing other duties as assigned
Qualifications/Experience/Requirements:
1 year of experience in an automotive dealership, title, customer service and title clerk preferred.
Excellent interpersonal and customer service skills
Ability to multitask with ease and professionalism
Strong organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to function well in a high-paced and at times stressful environment
Quality writing, grammar skills, and computer
literacy
Auto dealership experience - CVR Clerk Certified a must
DMV knowledge is a plus
CDK experience in a dealership setting is preferred.
High school diploma or GED
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR
Must pass drug screening - marijuana excluded
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Ambulatory Services Representative, Spine Center, 40 hours, Days
Member service representative job in Worcester, MA
Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Exemption Status:
Non-Exempt
Hiring Range:
$20.94 - $33.59
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Monday through Friday
Scheduled Hours:
7:30 AM - 4:00 PM
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
10010 - 4166 Spine Center
Union:
SHARE (State Healthcare and Research Employees)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Major Responsibilities:
1. Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
2. Confirms and verifies patient demographic and insurance information.
3. May collect co-payments from patients upon arrival.
4. Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
5. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
Position Qualifications:
License/Certification/Education:
Required:
1. High School Diploma.
Preferred:
1. Associate's or Bachelor's degree.
Experience/Skills:
Required:
1. 3 years of related experience, this requirement is waived if candidate has Associate's or Bachelor's degree.
2. Requires the ability to use specialized applications software and computer systems.
3. Necessitates individuals who are multifunctional and able to work under stressful situations.
4. Exemplifies, professional behavior and excellent communication and human relations skills.
Preferred:
1. Knowledge of business office procedures and medical terminology/procedures preferred.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
Auto-ApplyHR Service Center Representative - Junior
Member service representative job in Framingham, MA
Requirement: •High School Diploma or equivalent experience •Bachelors preferred •1-2 years of related experience preferred •Ability to multi-task and work in a fast-paced environment •Strong communication, organizational and interpersonal skills •Exceptional customer service and follow-through skills
•Ability to maintain confidentiality and apply privacy requirements.
•Proficient in Microsoft Office (specifically Excel, Word, and Outlook)
•Knowledge of HR policies, procedures, and systems
•Experience working on a team, and remaining flexible
•Knowledge retention and recall
•Self-sufficient utilization of resources
•Ability to work under pressure
Financial Services Representative
Member service representative job in Boston, MA
The Moody Street Group, LLC
, a general agency, of The Companies of OneAmerica , works with a diverse clientele including individuals, business owners, professionals and families. We assist our clients in attaining financial objectives by providing a broad range of products and services that can help create, accumulate and conserve wealth.
The Moody Street Group, LLC
, with offices in Newton, Massachusetts and South Windsor, Connecticut is actively recruiting new associates. We are interested in meeting highly motivated, success-oriented individuals with undergraduate or graduate degrees in business, marketing, finance, accounting, economics, law or communications who are looking for a professional sales career with excellent income potential.
Our Financial Services Sales Representatives, utilize a values based approach and market primarily by introduction. We are supported by a marketing staff that is trained to do the back-office work, which allows financial representatives more time to see and interact with clients. Our marketing team provides new
Financial Services Sales Representatives
with a comprehensive and sophisticated training program. New Financial Services Sales Representatives will also benefit from a wide range of technical sales support provided by professional career associates who are leaders in the industry. We offer competitive compensation. We also provide group benefits, pension, tuition reimbursement for professional designations and conferences at worldwide locations. #ZR
Auto-ApplyFinancial Service Representative
Member service representative job in Boston, MA
Residency Requirement
Employees must be Boston residents on their date of hire and for the duration of their
employment subject to BWSC policies and collective bargaining agreements.
Provides a variety of financial functions, as well as administrative support for the Finance department within the Commission; performs general accounting work, budgeting, accounts payable, accounts receivable administrative, and all other related duties for all financial activities.
Responsibilities
Essential Functions:
(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
Reviews automatic meter reading reports, analyzes consumption trends, and calculates adjustments as needed. Reviews and processes adjustments to accounts.
Research disputed matters on accounts to determine necessary adjustments and abatements. Notifies customers of adjustments and abatement results. Enters adjustments in computerized billing system.
Processes lien applications and schedules sale readings with customers.
Coordinates investigations with revenue protection department. Calculates, processes and files Lien Certificates.
Processes approved discount applications.
Provides booth coverage and security. Researches and resolves water and sewer account issues. Reviews and resolves questions received from Customer Service or Collections regarding refunds, transfers and payment applications.
Communicates with bank representatives to request copies, credit memos, debit memos and resolve bank errors. Downloads online payment files and maintains online payment journal.
Interacts with customers and other employees to properly process payments.
Assists in training of other staff.
Reviews credit balances for refund and transfer approval. Accepts cash and check payments from customers at cash booth. Trains new cashiers and ensure procedures are followed.
Processes non-purchase order and purchase order invoices; prepares purchase order invoices payment by matching to corresponding PO paperwork and proper approvals.
Resolves all internal/external inquiries; assists supervisor in reconciliations and journal entries as necessary.
Reviews the meter reading error warning list and makes necessary corrections.
Reviews and accepts or rejects the billing register prior to bills being printed.
Prepares bills and postage summary for mail house.
Opens/closes/prints work orders for field investigations or meter and MTU replacements.
Prepares, copies, files, sends, and handles customer response to various types of notices and letters regarding access to meters, consumption and termination of water service.
Maintains various files and logs, including hard copies, scanned files, and digital photos.
Dispatches and logs calls for field employees.
Scans and processes W-9 forms as required and tracks new vendor addresses.
Receives, sorts, opens and redistributes mail. Records deposits and prepares total daily reports. Processes returned payments and communicate with customer if necessary. Cashes out at end of shift and prepares armored car pickup.
Performs special projects and related duties as assigned.
Performs similar or related work as required, directed or as situation dictates.
Qualifications
Recommended Minimum Qualifications:
Education, Training and Experience:
High School Diploma or equivalent required; Associate's Degree in Accounting or related field preferred. One to two (1 - 2) years of experience in Customer Service or Accounting, preferably in the public sector dealing with local government. Any equivalent combination of education, training, and experience.
Knowledge, Ability and Skill:
Knowledge:
Basic knowledge of various accounting, Accounts Receivable, Accounts Payable, and Collections functions; familiarity with BWSC regulations and related requirements, practices and terminology; thorough knowledge of departmental operations; familiarity with accounting principles and procedures; working knowledge of software applications; experience with General Journal entries preferred.
Ability:
Communicate effectively and tactfully with staff and the public; compose correspondence; prioritize and complete multiple tasks at one time with frequent interruptions; think analytically; operate a computer with intermediate skills using software programs for word processing, database, spreadsheets and other software as required by the position; maintain and create spreadsheets and records; use automated accounting systems.
Skill:
Excellent customer service skills; strong organizational skills; strong analytical skills; skills in all of the above listed tools and equipment.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is frequently required to sit, communicate, and hear, is occasionally required to walk, and must be able to handle or feel objects, tools, or controls and reach with hands and arms. The employee must occasionally lift and/or move objects weighing up to 10 pounds. Vision and hearing at or correctable to normal ranges. This position requires the ability to operate a keyboard and calculator at efficient speed.
Supervision:
Supervision Scope:
This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.
Supervision Received:
Works under the general direction of the department manager, generally sets own daily work plan; escalates questions or issues as necessary to supervisor.
Supervision Given:
None.
Job Environment:
Work is performed in an office environment. Majority of work is performed in a moderately quiet work environment.
Operates computer, printer, telephone, copier, fax machine and all other standard office equipment.
Makes frequent contact with other departments, the general public and auditors.
Errors could result in delay or loss of service, and have potential legal and/or financial repercussions.
Affirmative Action/Equal Employment Opportunity Employer
Auto-ApplyWelcome Center Representative
Member service representative job in Plymouth, MA
he Welcome Center Representative is responsible for operating, maintaining and improving Welcome Center services and systems. The position serves members and guests, maintains member service control, answers the telephone, answers members' questions and performs various clerical duties.
The Representative ensures that the Welcome Center functions at maximum efficiency and courtesy to fully support the customer service objectives of the Old Colony Y: program participation growth, increased program participants as OCY volunteers and contributors, high staff and member satisfaction, and retention of members.
The Welcome Center Representative will display the character traits of caring, honesty, respect and responsibility. S/he will understand and model the Activate America initiative. The Representative will emphasize fun, and make the OCY a happy place with positive relationships.
JOB FUNCTION:
1. Program/Department Responsibilities
Service Skills:
a. Follow the staff dress code for position.
b. Greet members and guests.
c. Show interest in their concerns
d. Know members' names and use them in their presence.
e. Ask “satisfaction questions” about program and service.
f. Listen to suggestions and respond promptly.
g. Address complaints/concerns immediately.
h. Provide information on facility, services and programs.
i. Enter data into the OCY computer system including membership, program, trips, events and miscellaneous sales correctly and in a timely manner.
j. Serve as a liaison between members and program supervisors.
k. Answer telephones.
l. Be alert to safety factors and potential hazards.
m. Look for ways to improve performance.
Relationship Skills:
a. Make members feel comfortable and at ease.
b. Be open, friendly and approachable to members.
c. Initiate interaction with and between members.
d. Ask about family, job, hobbies, get to know them personally.
e. Ask about the goals: progress and satisfaction.
f. Introduce members to other members and staff.
g. Invite members to participate in programs.
Member Involvement Skills:
a. Be knowledgeable about program areas and share information with members.
b. Be knowledgeable about the OCY, its programs and policies.
c. Encourage participation in facility and program orientations.
d. Be informed and up-to-date on latest developments in your field.
e. Acquaint members with other OCY programs and benefits.
f. Recommend participation in a variety of programs.
g. Be able to articulate the OCY's mission, value and benefits.
2. Supervision of Personnel - None
3. Fiscal Responsibility
Receipt money transactions and program enrollments.
Responsible for closing at end of shift, including reconciliation.
4. Facility/Housekeeping Responsibility
Responsible for a neat, clean and organized front desk area.
5. Interdivisional/Community/Volunteer Responsibility
Ask members to contribute to Annual Campaign.
Be informed about volunteer opportunities and be able to articulate the role and importance of volunteer
Financial Services Representative
Member service representative job in Boston, MA
Industry: Financial Services | Wealth Management | Insurance
Are you ready to step into a high-paying industry where your growth potential is truly exponential? We're looking for driven, motivated individuals to join our team as Financial Services Representatives.
This is more than just a career - it's a vehicle to build the life you want. You'll have the flexibility to go as fast or as steady as you choose, with no income caps and a clear path to leadership and long-term success.
Why Join Us?
Unlimited earning potential - You control your income based on the effort you put in
Incredible culture - Supportive, growth-minded, and fun team environment
Flexibility - Create your own schedule and work-life balance
Professional growth - Access to world-class training, mentorship, and resources
High demand industry - Build a career in financial services, one of the most stable and lucrative industries
What You'll Do
• Educate and guide clients on financial strategies that protect and grow their wealth
• Build lasting relationships by helping individuals and families achieve financial security
• Access cutting-edge tools, mentorship, and leadership development programs
• Set your own pace with where you want to be
What We're Looking For
• Ambitious, self-motivated, and coachable individuals
• Strong communication and people skills
• A desire to build long-term success in financial services
• Life & Health Producer License (preferred) OR willingness to obtain one with our guidance
Compensation
This is a performance-based role with uncapped earning potential. Our top representatives earn six figures and beyond their first year.
If you're ready to create a career with exponential growth, financial freedom, and an incredible culture, apply today.
Auto-ApplyFinancial Services Representative (Danvers, MA)
Member service representative job in Danvers, MA
Job Description
Join Our Team as a Financial Service Representative Location: Danvers, MA | Full-Time
Do you have a passion for helping others reach their financial goals? Want to turn your passion for helping people into a rewarding career at BrightBridge? We're looking for a Financial Service Representative to serve our Danvers members, with the ability to travel to other branches as needed. In this role, you will deliver accurate, complete, and comprehensive in-person and digital service, assist with loan processing, and deepen member relationships through personalized support and product recommendations. If you're looking to start or continue your career in banking with a team that values your contributions, we'd love to meet you!
Why You'll Love Working Here
A collaborative team culture where your contributions matter
Ongoing training and career development opportunities
Competitive pay, benefits, and the chance to grow with a supportive organization
The satisfaction of making a real difference in your community every day
What You'll Be Doing (Your Responsibilities)
Maintains a working knowledge of all products and services offered by the Credit Union.
Performs all sales and service activities necessary to meet the assigned quarterly goals while creating an exceptional member experience. Focused on relationship deepening by creating member interest in additional products and services.
Demonstrates willingness and openness to coaching while striving for excellence in sales and service execution.
Maintains a working knowledge of all products and services offered by the Credit Union including but not limited to periodic promotional offerings.
Maintains a working knowledge of all electronic delivery channels in order to assist members with access and use of online banking, bill pay and the mobile application.
Originates and closes all loan types via direct member contact, telephone, mail and fax applications. Uses loan processing system to create approved documents for funding and disbursement. Ensures that all conditions for approval are met, obtains all required documentation, and disburses loans via direct member contact or mail. Demonstrates full knowledge of applicable state and federal regulations and laws.
Performs all the duties and functions for the ATM/Debit card issuance, including all new, reissues, and maintenance on the system.
Promotes, refers and sells additional third party products as determined by the Credit Union.
Function as a Membership Officer in the Branch, as approved by the Board of Directors.
Handles opening and closing of all account types and completes all proper documentation.
Cross trains on all teller line functions to provide backup assistance in this area when deemed necessary by the Branch Manager.
Assists Call Center with resolution of member issues on a daily basis.
Adheres to all aspects of the Credit Union Bank Secrecy Act policy and procedures.
Fills in at other branches as requested.
What We're Looking For (Your Qualifications)
Minimum of high school diploma or equivalent is required.
Minimum of two years Customer Service experience preferably in a financial institution.
Strong interpersonal, written/verbal communication and organization skills required.
Demonstrated ability to deal effectively with members and staff is essential.
Experience with personal computers in a windows environment including Outlook, Excel and Word.
Flexibility of work hours and proven reliability/dependability required.
Must be able to handle multiple tasks effectively and accurately.
Must have excellent cross-selling and problem solving skills.
Must possess a professional and positive attitude and image to all of our members, at all times.
Must be eligible to register with the Nationwide Mortgage Licensing System & Registry (NMLS) and must maintain registration with NMLS as a registered Mortgage Loan Originator (MLO).
Welcome Center Representative
Member service representative job in Boston, MA
Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Key ResponsibilitiesPrinciple Duties:
Present a welcoming and friendly demeanor when greeting and serving members and program participants
Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
Enforce YMCA safety and membership policies at all times
Ability to work independently and to problem solve to serve our Y members
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
Conduct prospective member tours, as needed.
Take member and non-member phone calls per YMCA policies.
Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace during your shift and clean up when leaving.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings and be able to work as a team player.
Perform all other duties as assigned.
Skills, Knowledge and ExpertiseExpectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Ability to Multitask and work in a fast-paced environment.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)
Welcome Center Representative
Member service representative job in Needham, MA
Job DescriptionDescriptionPosition: Welcome Center Representative Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Opening week day shifts 5:15am and weekend Shifts 6:45am
Expectations For All YMCA Staff:
Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
Ability to Multitask and work in a fast-paced environment.
Use Listen First skills to build relationships with members, program participants and prospects.
Make eye contact with members as much as possible when talking to them.
Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
Key ResponsibilitiesPrinciple Duties:
Present a welcoming and friendly demeanor when greeting and serving members and program participants
Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
Enforce YMCA safety and membership policies at all times
Ability to work independently and to problem solve to serve our Y members
Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
Conduct prospective member tours, as needed.
Take member and non-member phone calls per YMCA policies.
Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
Maintain an orderly and neat workspace during your shift and clean up when leaving.
Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
Attend all staff meetings and be able to work as a team player.
Perform all other duties as assigned.
BenefitsWhy work at the Y? The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
Developing your leadership skills in a caring, challenging & diverse working environment.
Exploring a wide range of opportunities as you learn new skills and functions.
Shaping the future of young children while making a difference each day for our communities and each other.
Engaging in YMCA career training programs and working alongside those who have the same passion.
A healthy work/life balance
Comprehensive benefits including:
FREE YMCA Membership for you.
Discount on Specialty Programs like Personal Training and Swimming Lessons.
Discounted or FREE family membership.
Robust Retirement Plan up to 10%. (see eligibility requirement)
Health, Dental, and Vision Benefit Package.
Vacation and Sick Time (PT receive sick time)