Post Job

Member Service Representative Jobs in Marion, IN

- 454 Jobs
All
Member Service Representative
Customer Service Representative
Service Advisor
Finance Service Representative
Customer Representative
Senior Service Representative
Service Representative
Customer Service Supervisor
Membership Services Representative
Service Specialist
Service Officer
  • Service Advisor - Truck Care

    Loves Travel Stops & Country Store 4.2company rating

    Member Service Representative Job In Marion, IN

    Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
    $41k-47k yearly est. 7d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc.

    Member Service Representative Job 45 miles from Marion

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $40k-59k yearly est. 2d ago
  • Vac Sales and Service Rep (Hou

    Clean Harbors 4.8company rating

    Member Service Representative Job 45 miles from Marion

    Safety-Kleen in Fort Wayne, IN is seeking a Class B Vacuum Truck Route Driver (Vacuum Sales and Service Representative) to manage a route and operate a Vacuum Truck to pick up industrial waste from customers such as automotive repair shops and quick oil change businesses and transport to disposal sites. Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement Key Requirements: Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner May visit 10-12 customer sites per day Manual labor on sites to completely fulfill customer needs Complete daily scheduled services, deliveries, and pickups in a timely manner Complete all required documentation and labeling Generate / collect leads from customers for new products and services Sell additional products and services into existing accounts Actively prospect for new accounts in assigned route Primary account ownership in assigned route Ensure customer satisfaction at time of service Follow all local, state (provincial) and federal compliance regulations and rules Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements Safely observe all corporate operating guidelines and procedures Observe all company environmental health and safety operating guidelines Perform other duties as assigned Required Qualifications: Valid Class B CDL Obtain Hazmat and Tanker endorsements within 90 days of employment Use of various mobile devices Work indoors and outdoors in all weather conditions Perform physical functions per job requirements Successfully complete a background check, drug test, and physical, by position Per OSHA's Respiratory Protection standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards. Preferred Qualifications: Commercial driver experience Hazmat and Tanker endorsement Previous Hazmat experience Previous route driving experience Operate a manual transmission Business to business sales experience Strong customer service background Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or based on any other federal, state/provincial, or local protected class. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************. Clean Harbors is a Military & Veteran friendly company.*SK
    $34k-48k yearly est. 41d ago
  • Customer Service Supervisor

    W3R Consulting 4.1company rating

    Member Service Representative Job 45 miles from Marion

    Title: Transmission and Power Distribution Associate Duration: 12 Months Industry: Energy and Power • Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System as assigned. Essential Job Functions & Tasks: o Promote and enforce the Company's Safety and Health programs. o Be knowledgeable and adhere to written company and department policy and procedures. o Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy. o Effectively operate company communication equipment. o Track crew locations and ongoing work on the distribution system. o Dispatch service personnel to respond to outage and emergency situations. o Authorize the energizing and restoration of distribution facilities. o Maintain accurate outage records. o Maintain accurate records of abnormal and defective equipment for distribution facilities. Basic Qualifications: Education requirements are listed below: o Associate degree in electrical or electronic technology o Bachelor of Science in any field or equivalent education and/or experience. Other Requirements: • Physical demand level is Sedentary • Rotating shift work required. • Must maintain a high availability for call-out response. • Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location. • Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. • Critical decisions must be made affecting reliability and priority of service to customers. • Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue, and adverse publicity.
    $36k-49k yearly est. 3d ago
  • Customer Service Representative

    Ledvance

    Member Service Representative Job 45 miles from Marion

    LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. Customer Service for Trade Sales Channel at our National Customer Service Center in Westfield. Qualifications Include: Previous success in an Account Management or Customer Service role working with multiple accounts using strong problem solving and organizational skills Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization Demonstrated success managing multiple processes and tasks at a time with strong attention to detail and degree of accuracy A positive attitude and customer centric focus Responsibilities Include: Daily processing and review of orders through manual and electronic means Cross-functional communication with support departments such as transportation and warehousing Strong attention to detail resulting in a high degree of transaction accuracy Moderate to Advanced Excel skills including V-look up Strong analytical and critical thinking skills Strong customer focus and advocacy Excellent written and verbal communication with a focus on quality over quantity Ability to handle multiple tasks/projects simultaneously and prioritize those with the highest business importance Daily communication with customers via phone, e-mail, & web chat regarding inquiries/requests with a requirement to determine appropriate solutions and responses Provision of accurate product technical support to direct customers, sales, end users/consumers, and specifiers for inquiries relative to product application or characteristics Education: High School diploma plus minimum 3 years relevant experience required. AS preferred. Other: Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 9:30 AM - 6:00 PM, with up to three days per week remote.
    $27k-35k yearly est. 15d ago
  • Detention - Juvenile Center - Detention Services Specialist

    Allen County-In 4.5company rating

    Member Service Representative Job 45 miles from Marion

    DETENTION SERVICES SPECIALIST Department: ACJC-Detention FLSA Status: Non-exempt Classification/Level: PAT III Date Last Reviewed: 8/12 Under the direction of the Shift Leader, the Detention Services Specialist performs day-to-day direct supervision of high risk juvenile detainees in a maximum security detention facility including intake and administering Mental Health Assessments. This is an employee at will. ESSENTIAL FUNCTIONS: * Responsible for the supervision of juveniles including performing visual inspection (watch tours) of all juveniles confined to a cell every 15 minutes or sooner. * Conducts Intake Process including collecting urine samples, administering breathalyzer tests, conducting pat-down searches, dispensing detention clothing, showering, making room assignments and conducting mandatory medical health assessments. * Responsible for the orientation process for new detained juveniles including expectations for behavior, group living guidelines, grooming, housekeeping, school and daily activities. * Completes incident/discipline reports concerning juvenile detainees and provides corrective actions as appropriate. * Assists the Diagnostic Department with administering the Maysi2 (Mental Health Assessment) and reviews the results of the assessment to determine the juvenile's detention classification. * Communicates effectively with other facility staff including immediate supervisors accurately via typed documents and work log entries. * Performs searches of detained juveniles, cells and common areas to ensure a clean, safe and secure environment. * Monitors and issues juvenile detainees' meals, clothing, bedding, hygiene and personal items. * Maintains physical confidential juvenile files with organization and precision, ensuring proper documentation is filed. * Responds to emergencies within the maximum security detention facility including, but not limited to, conflicts between residents where physical restraint may be required, escape attempts and medical issues where CPR may be necessary. * Performs all other duties as assigned. REQUIREMENTS: * Bachelor Degree in Criminal Justice or related field and one year working in the Criminal Justice, Psychology or Mental Health field * CPR and First Aid certified * Valid Driver's License to operate a County vehicle * Handle with Care certification * Physical restraint technique and ability to recognize non-verbal cues * Working knowledge of Mental Health Assessments * Knowledge of Juvenile law and codes * Strong verbal and written communication skills REQUIREMENTS (continued): * Ability to maintain strict confidentiality * Ability to use handcuffs and restraint chair and shield * Ability to use Microsoft Office and other job related software DIFFICULTY OF WORK: The Detention Services Specialist performs work that involves substantial intricacy when assisting with and reviewing the results of the Mental Health Assessment of the juvenile. Judgment is needed in selecting the most pertinent guidelines. RESPONSIBILITY: The Detention Services Specialist applies standard practices when supervising juveniles and conducting the intake process for detainees into the facility. All work is reviewed for adherence to instructions and guidelines. PERSONAL WORK RELATIONSHIPS: The Detention Services Specialist maintains frequent contact with other County employees, high risk and potentially violent juveniles regarding the overall supervision of juvenile detainees in a maximum security detention facility. WORKING CONDITIONS: The Detention Services Specialist works in a maximum security detention facility supervising high risk and potentially violent juvenile detainees requiring the ability to be able to physically restrain detainees and stand and walk frequently with some sitting, lifting up to sixty pounds, bending, pushing and/or pulling loads and reaching over head required. The Detention Services Specialist must be able to very frequently type including transcription, proofreading and attention to detail, monitoring of equipment and detailed inspection is required. SUPERVISION: None LICENSING: Valid Driver's License CPR and First Aid Certified IMMEDIATE SUPERVISOR: Shift Leader HOURS: 4/2 rotation, 40 hours per week EEO CATEGORY: 1102 WORKERS'S COMP CODE: 8833 I agree that the contents of this job description are a fair and accurate representation of the duties of this position being described. Employee Signature: ____________________________________________ Date: ____________________ Supervisor Signature: ____________________________________________ Date: ____________________ Please complete the application accurately and thoroughly. A resume is optional. Remember to save and submit your application. If applying for multiple positions, submit a separate application for each one. You'll receive an email confirmation once your application is received. Due to the high volume of applications, further communication will only occur if you're selected for an interview. We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law. Other details * Pay Type Salary * Min Hiring Rate $23.64 Apply Now * Juvenile Center - Detention - Juvenile Center, 2929 N Wells Ave, Fort Wayne, Indiana, United States of America
    $23.6 hourly 19d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Member Service Representative Job In Marion, IN

    work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR
    $28k-36k yearly est. 11d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Member Service Representative Job In Marion, IN

    work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR
    $27k-35k yearly est. 11d ago
  • C Store CSR

    Good Oil Company

    Member Service Representative Job In Marion, IN

    At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that have allowed us to become part of their communities. As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining station organization, and preparing any food to make their every stop a Good stop. If you enjoy making people smile and are looking for a great opportunity, join us today! Good Benefits Competitive pay (paid weekly) Holiday pay, employee discounts and rewards Flexible scheduling Employees receive a fuel discount of $.20/gallon up to 12 gallons per transaction and up to 4 transactions per month!
    $27k-35k yearly est. 14d ago
  • Member Service Representative

    Community Wide Federal Credit Union 3.4company rating

    Member Service Representative Job 47 miles from Marion

    Job Description We are looking for service driven individuals that are professional, friendly and able to problem solve and perform basic teller duties. A willingness to learn and a dedication to our mission of serving our members is required. Future advancement opportunities available. Hiring for all locations.
    $22k-26k yearly est. 7d ago
  • YMCA in Westfield - NOW HIRING - Member Services Representative

    Human Resouces Department

    Member Service Representative Job 45 miles from Marion

    Welcome to the YMCA of Greater Indianapolis! There has never been a better time to join the YMCA of Greater Indianapolis! Our employees enjoy a diverse & inclusive environment and the opportunity to do cause-driven work to impact our communities through Youth Development, Healthy Living & Social Responsibility. If you are interested and have the skills and desire to make a difference, please continue by completing our online application. Thank you for your interest in our Y! Make a Lasting Impact! Are you ready to work, grow, and truly make a difference in your community? The YMCA of Greater Indianapolis is excited to announce the grand opening of our brand-new facility in Westfield this January 2025, and we're looking for passionate individuals to join our team in Part-Time positions! Why Choose the Y? We've got awesome perks to support your work-life balance and professional growth: Free YMCA Membership: Stay active and enjoy everything our facilities have to offer. Flexible Schedules: Work hours that fit around your life, whether you're a student, athlete, or just love having options. Childcare While You Work: Complimentary childcare for up to 20 hours a week-perfect if you're balancing responsibilities. Career Training: Get free certifications relevant to your role and build your resume. Financial Benefits: Access retirement plans, discounts from vendors, and our Employee Assistance Program. Fun Environment: Work with a team that values growth, camaraderie, and community impact. Available Shifts We are currently seeking individuals for the following shifts: Weekend Weekday Evenings POSITION SUMMARY The primary function of this position is to provide excellent member services. MINIMUM QUALIFICATIONS · At least 16 years of age · High school diploma or equivalent preferred · Basic member service skills and telephone etiquette · Data entry skills and basic computer proficiency using standard word processing · Ability to learn and use YMCA software programs · Math and calculator proficiency · Knowledge of filing and basic office procedures and the ability to use the copier and fax machine · Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position. ESSENTIAL FUNCTIONS 1. Provide safe environment for all participants, volunteers and staff and may aid staff and members during emergencies. 2. Greet members with a smile and represent the four core values of respect, responsibility, honesty and caring. 3. Process program registrations, payments and credit requests for members and participants. 4. May assist with giving presentations to prospective members. 5. May process memberships (paperwork and postings). 6. May create membership photo IDs and issue temporary cards as needed. 7. May make wellness and massage appointments. 8. Answer phone calls and give accurate information regarding the Branch programs and/or membership. 9. Check opening and closing cash drawer for proper amount and denominations. 10. May balance funds and receipts after each shift. 11. Document any concerns voiced by members. It is the policy of the YMCA of Greater Indianapolis to provide equal employment opportunity to employees and candidates for employment. Accordingly, there shall be no discrimination against any employee or candidate for employment due to race, color, religious creed, sex, national origin, age, citizenship, disability or against disabled veterans and veterans of the Vietnam era. This policy is applicable to the policies governing recruitment, hiring and placement, promotion, training, compensation, employment environment, and separation or termination. Compliance with this policy is the personal responsibility of all personnel, especially those whose duties are related to the hiring of new employees and the status or tenure of current employees. Further, as an Equal Opportunity Employer, the company will cooperate fully in the implementation of applicable laws and executive orders. Other details Job Function CLER1 Pay Type Hourly
    $19k-26k yearly est. 29d ago
  • Member Services Rep (Loan Officer) (Work/Life/Balance)

    Midwest America Federal Credit Union

    Member Service Representative Job 45 miles from Marion

    Internal Job Title: Member Service Representative Member Service Representative (Loan Officer) Job Summary: Applicant is responsible for providing courteous, efficient, and accurate member service and processing loan applications. Realize members' needs by proactively determining appropriate products and services for our members, while continuing to honor our mission statement. Qualifications: One (1) year of previous banking experience. Two (2) years of service industry and sales experience preferred. Individual must possess strong abstract reasoning and problem solving skills. Individual must be able to effectively handle multiple tasks simultaneously. Individual must possess strong math skills in order to effectively handle cash. Essential Elements of the Member Service Representative (Loan Officer): Maintain a positive and professional image of self and the Credit Union. Provide accurate, timely, and courteous service to our members in processing transactions efficiently. Assist members with all aspects of their account needs to build trust and rapport. Maintain confidentiality and adhere to proper security measures of the Credit Union. Assure all paperwork is accurate and scanned in a timely manner. Cross-sell loan protection products on loans and additional accounts, asking for referrals. Assist members with consumer loan needs, including auto, boat motorcycle, and personal loans. Manage loan recapture and indirect loan list to ensure members are taking advantage of every opportunity available. Manage title work process, including ensuring titles are accurate, recording in a timely fashion and correcting any errors detected. Manage proof of insurance for loans processed, including ensuring that members provide proof of insurance or an insurance contact for all loans and ensuring that proof is provided from insurance agent. Maintain a cash drawer efficiently, which includes processing member transactions quickly and accurately, handling cash transactions between members, balancing drawer at the end of every shift, and looking for cross-selling opportunities. Follow Check Acceptance procedures. Follow all branch opening and closing procedures. Open and close the branch operations. Process title work and safe deposit box transaction as part of daily operations. Be trained on all aspects of the credit union IRA process. Scan and audit loans. Benefits: 401(k) 401(k) matching Dental insurance Paid Short & Long-Term Disability insurance Health insurance Paid Life insurance Paid time off Paid Vision insurance Loan rate discounts Sick Time Paid holidays (Federal holidays observed) No nights/no weekends Personal Time Competitive pay Comprehensive training provided by a dedicated training staff #banking #creditunion #financial services, #loans, #sales, #cash handling, #loan, #personalbanker MidWest America Federal Credit Union is an Equal Opportunity Employer.
    $19k-27k yearly est. 14d ago
  • MEMBER SERVICE REPRESENTATIVE

    Fire Police City County FCU

    Member Service Representative Job 45 miles from Marion

    Description: Perform a wide range of transactional duties to serve members by receiving or paying out funds with high accuracy. Provide a variety of member savings, share draft/checking, and credit account transactions, as well as member service such as sales of money orders and cashier’s checks. ESSENTIAL FUNCTIONS Greet and welcome members to the credit union in a courteous, professional, and timely manner. Provide comprehensive, prompt, accurate, and efficient member transactions. Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into comp0uter records. Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and enter withdrawals into system accurately. Cash share drafts/checks from a variety of accounts upon proper verification according to credit union policies and procedures. Assist with mail or email transactions, when available. Place holds on accounts for uncollected funds. Issue cashier’s checks, money orders, and CDs. Balance cash drawer at end of the shift and compare totaled amount to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary. May help other tellers research and resolve discrepancies. Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller area, including robbery procedures. Cross-sell credit union services such as safe deposit boxes, prepaid cards, debit cards, credit cards, on-line banking, or other promotional products where available. Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments into the computer. Report malfunctions of teller terminals and other equipment used at the teller station to supervisor. Count, check, and package coins and currency. Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership. Other duties as assigned by President/CEO or Executive Management. Requirements: COMPETENCIES/SKILLS Ethical Conduct Decision Making Excellent Oral and Written Communication Member Focus Promoting Skills REQUIREMENTS/QUALIFICATIONS High School Diploma or Equivalent Customer Service Experience Preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phone, photocopiers/scanners, filling cabinets, 10-key calculator, and fax machines. The position requires manual dexterity, the ability to lift files and open filing cabinets. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl as necessary. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PN20
    $19k-27k yearly est. 39d ago
  • MEMBER SERVICE REPRESENTATIVE

    Fpccfcu

    Member Service Representative Job 45 miles from Marion

    > MEMBER SERVICE REPRESENTATIVE MEMBER SERVICE REPRESENTATIVE Description Perform a wide range of transactional duties to serve members by receiving or paying out funds with high accuracy. Provide a variety of member savings, share draft/checking, and credit account transactions, as well as member service such as sales of money orders and cashier's checks. **ESSENTIAL FUNCTIONS** * Greet and welcome members to the credit union in a courteous, professional, and timely manner. * Provide comprehensive, prompt, accurate, and efficient member transactions. * Receive share drafts/checks and cash for deposit to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into comp0uter records. * Process withdrawals from accounts and/or share draft/check cashing, verify amounts, and enter withdrawals into system accurately. Cash share drafts/checks from a variety of accounts upon proper verification according to credit union policies and procedures. * Assist with mail or email transactions, when available. * Place holds on accounts for uncollected funds. * Issue cashier's checks, money orders, and CDs. * Balance cash drawer at end of the shift and compare totaled amount to computer-generated proof sheet. Research and resolve discrepancies. Report any discrepancies to the supervisor as necessary. May help other tellers research and resolve discrepancies. * Ensure that the teller station is properly stocked with forms, supplies, brochures, etc. * Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations for the teller area, including robbery procedures. * Cross-sell credit union services such as safe deposit boxes, prepaid cards, debit cards, credit cards, on-line banking, or other promotional products where available. * Receive mortgage, consumer loan, and other payments and ensure the payments match balances due. Enter payments into the computer. * Report malfunctions of teller terminals and other equipment used at the teller station to supervisor. * Count, check, and package coins and currency. * Open new accounts and service existing accounts. Set up new account files, and provide members with all necessary information for membership. * Other duties as assigned by President/CEO or Executive Management. Requirements **COMPETENCIES/SKILLS** * Ethical Conduct * Decision Making * Excellent Oral and Written Communication * Member Focus * Promoting Skills **REQUIREMENTS/QUALIFICATIONS** * High School Diploma or Equivalent * Customer Service Experience Preferred PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phone, photocopiers/scanners, filling cabinets, 10-key calculator, and fax machines. The position requires manual dexterity, the ability to lift files and open filing cabinets. The employee is required to stand, walk, sit, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl as necessary. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. **OTHER DUTIES** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. PN20
    $19k-27k yearly est. 15d ago
  • Overnight Member Services Representative

    Fit Fusion, LLC

    Member Service Representative Job 41 miles from Marion

    **Type** **Full Time** **Share this posting** **Benefits:** * Bonus based on performance * Employee discounts * Flexible schedule * Opportunity for advancement * Training & development ** **Overnight MSR** | Fit Fusion** **Overview** The Overnight Member Services Representative contributes to building a fiercely fun fitness environment for team members while delivering excellent customer service to the member base. They are enthusiastic about fitness and excited about serving others and help to deliver and exceptional member experience at gym level. **Responsibilities** * Manages cleaning assignments during the overnight shift. * Prepares the facility for the AM shift. * Greets all members & guests with a focus on member engagement and retention. * Assists with membership, retail and tanning product sales. * Promotes membership privileges including tanning, group fitness, small group training and childcare. * Delivers on new member enrollment expectations. * Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert. * Answers phones in a courteous, helpful, professional manner * Communicates special events to members and guests, * Facilitates all member requests or forwards to a manager. * Maintains a professional and courteous disposition. * Is an expert in all club facility, services, programs and schedules/hours of operation. * Maintains a clean and organized work area. * Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales. * Performs opening and closing checklist and duties. **Requirements** * Minimum 1 year of experience in a service-oriented position preferred. * Ability to communicate effectively and demonstrate proficiency in reading and writing skills. * Strong customer service orientation * CPR/AED certification required (can be obtained within 30 days of hire) **Physical Requirements** * Must be able to lift or move up to 50lb. * Physical effort required for daily duties include prolonged standing and walking. **Reporting Structure** * Reports directly to the General Manager and Assistant General Manager. Compensation: $12.00 - $15.00 per hour Location
    17d ago
  • Fishers YMCA - Member Service Representative

    Indymca

    Member Service Representative Job 45 miles from Marion

    Req #2519 **Job Description** Posted Tuesday, April 16, 2024 at 9:00 PM | Expired Tuesday, April 30, 2024 at 8:59 PM Welcome to the YMCA of Greater Indianapolis! There has never been a better time to join the YMCA of Greater Indianapolis! Our employees enjoy a diverse & inclusive environment and the opportunity to do cause-driven work to impact our communities through Youth Development, Healthy Living & Social Responsibility. If you are interested and have the skills and desire to make a difference, please continue by completing our online application. Thank you for your interest in our Y! Part Time Perks Free certifications (depending on position) Free YMCA of Greater Indianapolis membership Flexible schedules Childcare provided when actively working (up to 20 hours per week) Retirement Employee Assistance Program Vendor Discounts POSITION SUMMARY The primary function of this position is to provide excellent member services. Available shifts are Monday through Friday - Afternoons and Weekends (Between 2:00pm-8:00pm). MINIMUM QUALIFICATIONS · At least 16 years of age · High school diploma or equivalent preferred · Basic member service skills and telephone etiquette · Data entry skills and basic computer proficiency using standard word processing · Ability to learn and use YMCA software programs · Math and calculator proficiency · Knowledge of filing and basic office procedures and the ability to use the copier and fax machine · Obtain and maintain required training (refer to YMCA Training Plan) and demonstrate YMCA Leadership Competencies for the Member Services Representative I position. ESSENTIAL FUNCTIONS 1. Provide safe environment for all participants, volunteers and staff and may aid staff and members during emergencies. 2. Greet members with a smile and represent the four core values of respect, responsibility, honesty and caring. 3. Process program registrations, payments and credit requests for members and participants. 4. May assist with giving presentations to prospective members. 5. May process memberships (paperwork and postings). 6. May create membership photo IDs and issue temporary cards as needed. 7. May make wellness and massage appointments. 8. Answer phone calls and give accurate information regarding the Branch programs and/or membership. 9. Check opening and closing cash drawer for proper amount and denominations. 10. May balance funds and receipts after each shift. 11. Document any concerns voiced by members. It is the policy of the YMCA of Greater Indianapolis to provide equal employment opportunity to employees and candidates for employment. Accordingly, there shall be no discrimination against any employee or candidate for employment due to race, color, religious creed, sex, national origin, age, citizenship, disability or against disabled veterans and veterans of the Vietnam era. This policy is applicable to the policies governing recruitment, hiring and placement, promotion, training, compensation, employment environment, and separation or termination. Compliance with this policy is the personal responsibility of all personnel, especially those whose duties are related to the hiring of new employees and the status or tenure of current employees. Further, as an Equal Opportunity Employer, the company will cooperate fully in the implementation of applicable laws and executive orders. **Job Details** Job Family Member Services Job Function CLER1 Pay Type Hourly Scan this QR code and apply! Fishers Center - 9012 E 126th St Fishers, IN 46038, Fishers, Indiana, United States of America For more information, refer to .
    $19k-26k yearly est. 5d ago
  • Residential Services Officer - Male Only

    Allencountycorrections

    Member Service Representative Job 45 miles from Marion

    **Residential Services - Community Corrections Residential Services - Residential Services Officer** **RESIDENTIAL SERVICES OFFICER** Department: Allen County Community Corrections FLSA Status: NON-Exempt Under the direction of the Residential Services Officer Shift Supervisor, the Residential Services Officer is responsible for maintaining security and monitoring adherence to program rules within the ACCC Residential Services Facility. The Residential Services Officer oversees activities of facility residents, assists in maintaining the safety, security and sanitation of the facility, and monitors participant conduct to ensure compliance with all ACCC policies and procedures. This position is covered as defined by The Board of Commissioners of the County of Allen Employee Handbook. ***Due to the nature of this position and section need, we are only accepting male applicants at this time.*** **ESSENTIAL FUNCTIONS** **:** * Maintains interior security of the facility, including monitoring surveillance cameras and door controls. * Conducts patrols and routine searches of all dormitories and searches participants for contraband. * Maintains accurate accounting of all participants. * Ensures compliance with facility rules and regulations, and monitors participant compliance with individual treatment plans, recording and reporting inappropriate behavior to case managers and/or supervisors as required. * May periodically secure and/or physically restrain violent/uncontrollable participants as situations demand. * Documents/logs all activity during shift, noting pertinent information for subsequent shifts. * Supervises and distributes meals. * Ensures participants receive proper medical attention as needed and supervise work details and other activities in and around the facility, ensuring proper and timely completion. * Verifies participant release from facility for work, counseling, and approved requests; checks residents in/out following prescribed procedures. * Operates portable Alco Sensor and collects urine samples of same gender participants as required. * Assists participants in role - playing difficult situations to achieve a more positive result. * Identifies challenges quickly and efficiently facilitates the flow of information and communicates concerns to the immediate supervisors. * Maintains awareness of all Residential Facility policies, procedures, and protocols, to include compliance with PREA policies. * May periodically testify in court/disciplinary hearings as required. * Ensures participants are treated with respect while having the ability to influence and support behavior change through Evidence-Based Practices. * Attends meetings and training sessions as required. * Routinely make database (SRS) entries for documentation purposes. * Assist in the execution of mandatory safety drills as needed. * Assist in the adherence of all food, safety and sanitation procedures are followed for the Residential Facility. * Answers telephone and greets visitors as assigned, providing information and assistance, taking messages and or directing to appropriate individual or department. Reports inquiries regarding individual participants and facility activities To Residential Services Officer Shift Supervisor. * Performs all other duties as assigned. * Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs. Must model Pro-Social behavior at times and in all places. **REQUIREMENTS:** Extensive experience working in a law enforcement and/or criminal justice environment, with focus on community-based supervision preferred. Experience working in a residential environment preferred. High School Diploma or equivalent required; Associates in Criminal Justice is preferred. Previous experience with case management/supervision of criminal offenders preferred. Ability to obtain Motivational Interviewing Internal Certification. * Ability to obtain Crisis Intervention Training (CIT) Certification as assigned Ability to obtain Criminal Justice Risk Assessment (IRAS) Instrument Training/Application Certification. Ability to use all assigned uniforms and/or equipment as assigned Ability to obtained required training certificates within 3 months of employment, including First Responder/CPR, Response to Resistance, Verbal De-Escalation, and Disease Control as assigned Ability to be successfully certified in the use of the following equipment within 3 months of employment including the Taser, Handcuff and Pepper Spray as assigned Must attend and successfully complete all required agency training courses, including defensive tactics as assigned Ability to deal swiftly, rationally, and decisively with potentially violent individuals in precarious situations. Ability to recognize anti-social thinking and behaviors and to address them immediately, positively and in a non-threatening manner. Ability to work with others in a team environment and maintain appropriate, respectful interrelationships with co-workers. Ability to competently service the public with diplomacy and respect, including occasional encounters with irate/hostile persons. Ability to regularly work weekend and/or evening hours, occasionally work extended and or irregular hours. Knowledge of all local, state, and federal laws applicable to program operations. The agency subscribes to the National Institute of Corrections' Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.Strong written and verbal communication skills. Ability to maintain strict confidentiality of all department records and information. Proficient computer skills with the ability to use Microsoft Office and other job-related software. Ability to make practical application of rules, regulations, policies, and procedures of the department. Ability to work alone under minimal supervision and with others in a team environment. Ability to property document and preserve evidence. * Knowledge of evidence-based principles and practices. **DIFFICULTY OF WORK:** The Residential Services Officer is required to have comprehensive knowledge of program guidelines of Allen County Community Corrections (ACCC), working knowledge of all court procedures, exercising judgement to effectively assess, evaluate, and work with participants. Careful consideration is needed for unique situations and a variety of complex and significant circumstances and choices. **RESPONSIBILITY:** The Residential Services Officer is responsible for overseeing the internal safety and day to day operations of the living quarters with ACCC's Residential Facility. The Residential Services Officer will also be required to model pro-social behavior daily. Purpose and desired results are known, and some unusual cases and circumstances are discussed with supervisors. Work is reviewed for completeness, soundness of judgement and compliance with laws and regulations. **PERSONAL WORK RELATIONSHIPS:** The Residential Services Officer maintains frequent communication with other County employees, program participants, visitors to the facility and members of various governmental and social service agencies and members of the general public regarding the coordination and supervision of serious and violent felony program participants. **WORKING CONDITIONS:** The Residential Services Officer works predominantly in a residential community corrections facility and maintains frequent contact with program participants who have been convicted of various misdemeanor and felony offenses and may be dangerous, violent and/or abusive. There is some standing and walking with frequent sitting. Frequent mental/visual effort, attention to detail, detailed inspecti
    16d ago
  • Financial Services Representative - State Farm Agent Team Member

    Drewfed

    Member Service Representative Job 47 miles from Marion

    Financial Services Representative - State Farm Agent Team Member Carmel, IN **ROLE DESCRIPTION:**Drew Federau - State Farm Agent is seeking a qualified and empathetic professional for the role of Financial Services Representative - State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your sales experience equips you to continually grow your income as you provide the needed security for times of distress and vulnerability. As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset. **RESPONSIBILITIES:** * Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. * Work with the agent to establish and meet marketing goals. * Maintain a strong work ethic with a total commitment to success every day. * Work alongside your agency's team to ensure successful, exceptionally satisfying, and long-lasting customer relations. **QUALIFICATIONS:** * Possess excellent communication skills. * Display good analytical skills. * Provide excellent customer service. * Life/Health Insurance License * Successful track record of meeting sales goals/quotas preferred **BENEFITS:** * 401K * Salary plus commission/bonus * Health benefits * Paid time off (vacation and personal/sick days) * Flexible hours * Growth potential/Opportunity for advancement within my agency * Hiring Bonus Responsive recruiter Replies within 24 hours Compensation: $40,000.00 - $60,000.00 per year This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. **About Our Agency** * Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. * Our office is located in Indianapolis at 106th and College Ave. ****If you want a career, not a job, then we encourage you to apply.**** *State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.* Earn benefits and rewards that are second to none
    14d ago
  • Financial Services Representative

    Worldacceptance

    Member Service Representative Job 30 miles from Marion

    World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time Team Members. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $31k-49k yearly est. 14d ago
  • Membership Services Representative-Jackson R. Lehman Family YMCA

    Fwymca

    Member Service Representative Job 45 miles from Marion

    Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than a job-you'll enjoy making genuine connections and unforgettable experiences in the lives of those around you. You can expect to be given the opportunity to grow personally and professionally in a positive work environment. At the Y, we work hard to serve all people and strengthen our community. As an employee of the Y, you will join a team with the shared commitment of nurturing the potential of kids, improving health and well-being, and giving back and supporting our neighbors. If you're looking for a purpose, you don't have to look any further. Why you'll love the YMCA As a part-time staff member, you will receive a free individual membership or 50% off family membership and 50% discounted programs for you and your household. Other perks our Y employees enjoy: Personal Development: You'll have many opportunities for free training and certifications, as well as opportunities to advance and potentially find a long-term career. Childcare: While working, up to four hours of Childwatch is offered at membership branches during regular child watch hours. Also, enjoy 50% discount before and after school care and summer day camp options. Fulfillment: Experience a flexible schedule while working for a company that cares about you personally and is actively involved in our community! Responsibilities The Jackson R. Lehman Family YMCA is seeking an enthusiastic and attentive part-time Membership Services Representative to join our team by becoming an ambassador of the YMCA who delivers a high standard of service that is efficient, effective, and member-focused at all times to our diverse community. Connect: Build effective, authentic relationships with members. Serve: Maintain member satisfaction and communication needs in a personal yet professional manner and respond to emergency situations in the branch as needed. Lead: Keep membership records accurate, up-to-date, secure, and confidential while working towards consistent growth in new memberships and member retention levels. Requirements Candidates must be committed to contributing to the mission, culture, and values of the YMCA of Greater Fort Wayne, as well as At least 16 years old. If 18 or older, the individual must have at least a high school diploma, GED, or the equivalent. Demonstrates effective communication and customer service skills. Dependable, reliable, self-motivated, and able to handle stress well. Attentive to detail, organized, and proficient in other clerical and computer skills. Experience in customer service and administrative/clerical work is preferred. Ability to relate to, welcome, and communicate with diverse groups of people regardless of age, race, economic status, religion, or cultural differences. Salary: Part-time $11.50-$12.00 hourly Hours Available: Afternoons, Evenings and Weekends Location: Jackson R. Lehman Family YMCA, 5680 YMCA Drive West, Fort Wayne, IN 46835
    $11.5-12 hourly 14d ago

Learn More About Member Service Representative Jobs

How much does a Member Service Representative earn in Marion, IN?

The average member service representative in Marion, IN earns between $16,000 and $31,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average Member Service Representative Salary In Marion, IN

$22,000
Job type you want
Full Time
Part Time
Internship
Temporary