Member service representative jobs in Medford, MA

The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More) 2. Skill Development In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center. The Expertise and Skills You Bring Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program. Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making. A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions. A desire for growth and a mindset that generates long term success through adaptability and personal accountability. Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously. Note: Fidelity is not providing immigration sponsorship for this position The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More) Certifications:Series 07 - FINRA, Series 63 - FINRACategory:Customer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Customer Service temporary to hire located on North Shore. Taking orders via phone, fax and emails. Entering orders into manufacturing database. Experience with quoting and expediting orders in a fast paced environment. Proficient in RFQs, RFPs, and contract reviews. Coordinate with internal departments (engineering, production, logistics) ensure timely fulfillment of orders. Strong communication skills. Experience with Microsoft office Suite and ERP systems. 2 to 5 years customer service experience. Manufacturing environment a plus.

We are seeking a customer-focused professional to manage incoming customer complaints via email, ensuring timely, professional, and effective resolution. The role involves triaging issues, escalating urgent matters, and collaborating with cross-functional teams in a fast-paced, small-team environment. Key Responsibilities: First-level triage of customer complaints and QRS email queue; identify duplicates, assign issues, and escalate urgent quality or regulatory matters. Communicate professionally with customers and internal teams (Quality, Regulatory, Sales, Business Operations, Scientific Support). Collaborate on projects and continuous improvement initiatives to enhance customer satisfaction. Prioritize daily tasks and ensure adherence to QRS guidelines and procedures. Track and report on key metrics as needed. Required Skills & Experience: 2-4 years of customer-facing experience (restaurant or similar environment preferred). Strong email communication skills; courteous, professional, and articulate. Ability to handle time-sensitive requests, prioritize, and escalate appropriately. Proficient in Microsoft Office; quick learner for new systems. Experience in manufacturing, medical device, or quality/regulatory environments is a plus. Desired Skills: Experience with reporting and metrics. Familiarity with ETQ, SharePoint, Salesforce, or PeopleSoft. Multi-lingual skills. Interest in innovation, automation, and process improvement. Soft Skills: Positive attitude, professional composure under pressure. Strong teamwork and collaboration skills. Good judgment, discretion, and customer empathy. Ability to communicate effectively across regions and departments. Education: High School Diploma/GED required; Associate's Degree preferred. Performance Metrics: Timely handling of inquiries according to QRS guidelines. Positive interactions with customers and internal teams. Correctly escalate issues per procedures.

Job Title: Manufacturing Services Associate Shift: Days | 7:00 AM - 7:00 PM (12-hour shifts) Rate: $23.25/hr on W2 (OT Rate: $34.88/hr on W2) The Manufacturing Services Associate I supports all cGMP manufacturing production suites by ensuring materials, equipment, and environments are maintained to compliant and operational standards. This role works closely with production teams, focusing on stocking, cleaning, preparing assemblies, and maintaining equipment under strict GMP and aseptic guidelines. Key Responsibilities: Perform daily 6S activities and stock each production suite; clean soiled parts daily. Prepare, assemble, and autoclave materials and assemblies according to production needs and deliver them to suites. Conduct daily and weekly maintenance on analytical equipment. Perform weekly and monthly cleaning of inoculum rooms. Document activities in both written and electronic systems following GMP and GDP standards; review documentation as required. Obtain and maintain qualifications for all assigned tasks and keep training plans up to date. Prepare and transport materials into, out of, and across production areas. Maintain facility and equipment through routine cleaning and sanitization procedures. Perform administrative tasks including shift exchange meetings, emails, and participation in team projects. Perform other duties as assigned.

Worcester MA Member service Assistant Monday- Friday- 10-6 Contract through end of January $20-22 We are seeking a detail-oriented and customer-focused Member Services Assistant to support our Member Services team. This role primarily involves handling overflow calls related to dental insurance inquiries and verifying member eligibility. The ideal candidate will provide first-level assistance and ensure that more complex inquiries are routed to the appropriate department or representative in a timely and professional manner. Key Responsibilities: Answer incoming calls from members regarding dental insurance and eligibility. Provide accurate first-level information and assistance to callers. Triage calls that require more detailed responses by transferring to appropriate groups or taking messages for follow-up. Maintain clear and professional communication at all times. Document call details and member interactions accurately in the system. Work effectively in a fast-paced, team-oriented environment. Qualifications: Excellent verbal and written communication skills. Bilingual in Spanish Preferred Comfortable handling high call volumes in a group setting. Strong attention to detail and organizational skills. Proficient with computers and standard office software.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at stores within a 10-mile radius of store # 705416, located at: 10 Camillia Place, Lexington, MA 02420-4412. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales

As the Customer Service Representative, you will manage daily client deliverables for one or more accounts, ensuring exceptional customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and build strong professional relationships with customers and internal teams. This role demands excellent problem-solving skills and the ability to capture and escalate customer requirements effectively. Essential Duties and Responsibilities: Process sales orders, RGAs, and credits in a high-volume call center, ensuring accurate methods and procedures are followed. Resolve product shortages and complaints, offering professional alternative solutions when necessary. Investigate, verify, and release order holds related to credit issues, pricing discrepancies, shipping concerns, and part identification problems. Coordinate communication between customers and manufacturing/shipping departments to ensure timely order fulfillment. Build and maintain professional relationships with internal and external customers. Collaborate with the Technical Support team to resolve customer-reported issues. Manage new and existing customer accounts as identified in the database. Qualifications: High School Diploma or equivalent. 3+ years of experience in a high-volume customer service environment. Experience with order entry and expediting orders. Experience with SAP S/4 Hana Excellent verbal and written communication skills. Strong customer service skills and ability to handle stressful situations tactfully. Detail-oriented with a high degree of accuracy. Ability to work well in a team environment. Basic proficiency in Microsoft Excel, Word, and PowerPoint. POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment. Come see why DPC has achieved: 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee's Choice - Best Places to Work' by Glassdoor. Voted ‘Best Staffing Firm to Temp/Contract For' seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For' by Forbes, Fortune and Inc. magazine. As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today! ******************* Job #18110

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a bettercustomer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Operations Control Center (OCC) Specialist serves as the station's OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team. Specialists are expected to proactively manage the allocation of manpower to ensure our operational and financial KPIs are met. The expected pay rate is $25/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Your activities Produce daily KPI reports and conduct daily briefing with station management team. Provide accurate and timely updates on flight information in various systems for billing, capturing flight information, irregularity information and tracking performance. Handle all operational incoming and outgoing messages regarding flight times, load information, special services required, and regulatory information provided by our customers. Handle all staff incoming and outgoing messages (sick calls, injuries, operational challenges). Be first point of contact for all Customer Airlines and departmental representatives. Prompt reaction to situations, changes to Customer Airline schedules and accurate recording and communication to all departments. Proactive dissemination of information to Regional Resource Analysts with respect operational changes and local challenges. Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources. Your profile At least 1 year of operational experience, bachelor's degree preferred. Good working knowledge of the issues involved in managing a labor-intensive workforce. Excellent planning and communication skills. Evidence of good level of people and operational management skills including leadership, resource management, planning, negotiation, communication, financial and HR skills. Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment and security issues. Ability to quickly and accurately assess situations and instigate corrective action. Flexibility to work on various shifts - Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements. Strong verbal communication, interpersonal and relationship-building skills. Strong computer skills and proficiency with Microsoft Word, PowerPoint, and Excel. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Visit our website at ************************* to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Are you looking for a meaningful career opportunity with an organization that values your goals, efforts, and dedication? We'd love for you to join our team at The Hope Group! The Hope Group, a SunSource company, offers access to a wide variety of career opportunities and strives to recognize and reward our associates for their hard work and commitment. If you have a desire to learn in a dynamic team environment that champions personal growth and development, we want to hear from you! We are currently seeking a Sr. Customer Service Representative in Northborough, MA. The Sr. Customer Service Representative performs a variety of customer servicing, order editing, pricing, writing, data entry, and other similar duties pertaining to Hope Group products. This position requires extensive specialized knowledge of product application characteristics. What You'll Do: Receive and review inquiries and orders to ensure correct identification of parts or units required Price products following established practices from available records or in conjunction with supervisor and refer to factory for identification of products or units provided by the factory Specialize in one or more product areas and assist customers with product selection Enter orders or inquiries into computer terminal including all pertinent data, obtain negotiated pricing, delivery, or other details from available sources and finalize order with customer, and maintain computer pricing as needed Collaborate with supervisor on complex or major order situations to prepare pricing/quotations and check, edit, write, and process customer orders against quotations Receive and investigate customer inquiries and complaints regarding deliveries, price, credit, or other matters, and supply information, initiate action, and resolve within established practices (refer policy matters to supervisor) Source non-stock items with suppliers based on negotiated price/delivery, initiate purchase of required items, maintain collection of current vendor catalogs, and connect with vendors to acquire technical information Assist in training inside account managers on job performance involving new or unusual situations Why You'll Love Working for Us: Medical, dental, vision, and life insurance Short & long term disability 401(k) with company match PTO and paid holidays Tuition Reimbursement Employee Assistance Plan What We Need from You: 2 years of experience in customer service within a manufacturing/distribution environment or 3 years of auto parts sales experience Microsoft Office Suite intermediate skills 2-year fluid power associates degree and certification desired, but not required Fluid power experience is a plus Organized and able to coordinate with functional groups Strong communication skills We are an Equal Employment Opportunity Employer M/F/V/D All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. WE PARTICIPATE IN E-VERIFY PROGRAM ********************

We are seeking a highly motivated and empathetic Customer Care Specialist to join our dedicated team. This is an onsite position that plays a critical role in providing exceptional support, resolving customer inquiries, and ensuring a positive brand experience through phone, email, and chat interactions. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply. What's In It For You: Impactful Work: Be the front-line voice of our company, directly influencing customer satisfaction and loyalty. Skill Development: Gain valuable professional experience in communication, problem-solving, and relationship management. Supportive Team Environment: Work alongside a collaborative and friendly team committed to mutual success. Financial Recognition: Eligibility for an incentive recognition bonus for performance and goal achievement. Responsibilities Include: Answering inbound customer calls, emails, and chats promptly and professionally. Identifying and assessing customers' needs to achieve satisfaction through effective troubleshooting and solutions. Managing and resolving complex customer complaints and inquiries with patience and diplomacy. Documenting all interactions and transactions accurately in the customer relationship management (CRM) system. Maintaining a high level of product and service knowledge to provide accurate information. Following established communication procedures, guidelines, and policies. Skills and Qualifications: High school diploma or equivalent. Minimum of 1 year of experience in a customer service or call center environment. Exceptional verbal and written communication skills. Strong active listening and problem-solving abilities. Proficiency with standard office software (e.g., Microsoft Office Suite). Ability to sit for extended periods and manage high call volumes efficiently. Experience with a major CRM system (e.g., Salesforce, Zendesk). Associate's or Bachelor's degree a definite plus! Compensation and Benefits: Pay Rate: The expected hourly wage is $19/hr. Pay will be offered based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications. Schedule: Monday - Friday, 8:00 AM - 5:00 PM ONSITE. Benefits: We offer comprehensive benefits, which include health insurance and an incentive recognition bonus. (All benefits are based on eligibility). Ready to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your application. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as initiating membership renewal and/or inquiry follow-up calls or correspondence to customers and members as needed. Essential Duties and Responsibilities Ensure customer service excellence and consistency Assist Membership & Customer Support team with administrative tasks Respond to membership inquiries by phone and email utilizing knowledge of various the IAPP membership levels, membership benefits, products, events, and professional certifications Comprehension of/proficiency in other technologies as relates to answering member and customer inquiries, and updating customer information as necessary May be asked to serve as a specialist in a particular product line of the IAPP Additional Duties Additional duties as assigned Minimum Qualifications Education and/or Experience High school diploma or GED; and up to one year related experience and/or training; or equivalent combination of education and experience. Proficient in Microsoft Office suite English fluency required Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for “Best Small Companies to Work for in NH.” Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.

Job Title: Branch Member Service Representative I (Part-time) Department: Hudson Branch Department Location: Hudson, MA Reports to: Branch Manager Career Stream: Individual Contributor Classification: On-Site Exemption: Non-Exempt Pay Grade: 6 Pay Grade Range: $19.66 - $24.58 Actual compensation offered may vary from the posted pay grade range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Hudson Branch Hours: Monday - Wednesday, Friday: 8:30 AM - 5:00 PM; Thursday: 8:30 AM - 6:00 PM; Occasional Saturday: 8:30 AM - 1:00 PM in neighboring branch locations Candidates should be flexible to work a schedule that aligns with branch operational needs. Position Summary: Are you passionate about helping others and delivering exceptional customer service? As a Branch Member Service Representative I, you'll be at the forefront of our commitment to our members. Your role will involve building lasting relationships, accurately processing financial transactions, educating members on our products and services, and making referrals that help them achieve their financial goals. Key Responsibilities: Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, etc. as well as assist with end of day balancing. Drive sales through service by developing a positive member experience and focusing on solutions that meet members' needs Identify and refer members to internal business partners for small business, investments, mortgages, consumer, and insurance services. Participate in all sales activities to achieve branch goals in product sales, loan and deposit growth, and referrals. Provide exceptional member service by addressing and resolving inquiries, issues, and complaints promptly. Lobby lead to ensure a positive member experience. Qualifications: High School diploma or equivalent required. Minimum of one year of cash handling experience. About Workers Credit Union: Since 1914, Workers Credit Union has existed to Improve the Daily Lives of our Members . We deliver on our core purpose by partnering with our members to help them make their best financial choices and improve their financial wellness. We call this The Workers Way and this is at the center of everything we do. Through our specialized financial counseling, we are pioneering a new member experience through high-touch service and convenient technology. We have grown to over 2.6 Billion in assets and serve over 120,000 members. We are one of the top performing credit unions in Massachusetts with big plans for the future! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Promptly answers all incoming calls in a polite and professional manner. Directs calls to the appropriate departments. Schedules appointments and reviews appointment details, date, time, location, and clinician. Keeps demographic information updated and accurate. Communicates PCP change requests or transfer care/location requests. Sends late arrival notices and follows cancellation and rescheduling procedures. Assists with on-boarding, training, quality assurance and employee engagement. Qualifications Bilingual, Spanish and English. High School diploma or GED certificate. Computer knowledge. Excellent communication skills. Excellent customer service skills. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

191 US-44, Raynham, MA 02767 Reconditioning TechnicianEarn up to $35 per Hour! We Pay More for Experience!Wet Sanding and Buffing Experience a Plus! Walk-in Applicants are Welcome! Join a team thats driven by excellenceon the road and behind the scenes. Central Motors of Raynham and Norwood is seeking a hands-on, detail-oriented Reconditioning. We are looking for someone that takes pride in transforming vehicles to showroom-ready condition. Ready to drive your career forward? Apply today and become part of a team that values craftsmanship, creativity, and customer satisfaction. Why Central Motors? Multi-location strength: Serving Raynham and Norwood with top-tier inventory and service Customer-first culture: We prioritize people over transactions Growth mindset: Were always improving, and we invest in our team Supportive environment: Professional staff, modern facilities, and a collaborative spirit Reputation for excellence: A trusted name in the Boston area automotive scene We Offer: Up to $35 per hour we pay more for experience! Medical and Dental 401(k) Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family-owned and operated Career advancement opportunities What Youll Do: As a Reconditioning Technician: Clean vehicles according to company standards or client specifications. Perform detailed inspections, thoroughly washing, buffing, and waxing exteriors, vacuuming, steaming, and deodorizing interiors. What Were Looking For: Experience in automotive detailing or reconditioning Strong attention to detail and time management Ability to work independently and as part of a fast-paced team Valid drivers license and clean driving record Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Responsibilities Describe the essential job duties. After each, provide an estimate of the percent of time typically devoted to each responsibility (use increments of 5%, all time spent should total to 100% of time allocation). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Please note the percentage of time spent on each job duty is an estimate for normal operating conditions. • Serves as a patient advocate by communicating with 501c3 organizations as well as any other organizations offering services to patients in need • Counsel patient/family on reimbursement options • Conducts research, manage patient records, and organizes documentation for the purposes of providing patient assistance • Guides patients through enrollment periods through both commercial and government payers as well as nonprofit organizations offering assistance • Collaborates with other members on the Patient Services Team for the purposes of updating patient status' currently in Financial Case Management • Monitor and work with patients approaching Medicare eligibility to ensure appropriate placement in Parts A, B, & D plans as well as supplemental and Gap coverage where necessary • Coordinate and manage all eligible patient referral/enrollment into the Rare Disease Financial Assistance and PAP Program • Act as single point of contact for patients enrolled in the RDCF program to external stakeholders • Maintain communication and interaction with patients and medical providers in order to address issues impeding optimum treatment goals • Research available commercial and government sponsored programs across all 50 states and Puerto Rico. • Provide back-up coverage for other Financial Case Managers • Attend patient meetings and represent the foundation at industry conferences • Travel to sales meetings and meet patients face to face as necessary • Be an on the floor leader • Become the subject matter expert for the group in a particular area (ex - Medicare, healthcare reform, etc) and present this section to new hires during training process • Train Sales, Marketing and Patient Services • Manage Risk Evaluation and Mitigation Strategies (REMS) patients prior to enrolling them into RCDF • Attend regional CMSA conference or national meetings related to all disease states we support Education & Experience Requirements: Include educational requirements or equivalency, required years and type(s) of experience, and necessary licenses or certificates. Specify which are required and which are preferred. • BS/BA in life sciences/communications is preferred • Minimum of 5 years of prior case management experience (within last 2 years) • Minimum of 3 years of customer service experience Key Skills and Competencies: Describe critical skills needed to successfully perform job, which should be representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Prior reimbursement experience with ability to communicate complex reimbursement scenarios to patientsand medical professionals. • Ability to multi task, problem solve and work independently • Individual must possess and portray strong emotional resilience • Individual must possess extraordinary positive attitude, exceptional listening skills, and strong verbal and written communication skills • Ability to handle sensitive information • Ability to work in a team environment with excellent communication skills • Presentation skills • Proficient in all MS Programs (MS, Access, Word, Outlook, and PowerPoint) • Customer Service Focus • Adapts to complex situations Other Requirements: List any other job requirements, including domestic travel, international travel, driver's license, physical abilities required, etc. • Valid driver's license Additional Information All your information will be kept confidential according to EEO guidelines.

Location Note: This is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states: Massachusetts, New York, Michigan, Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Washington. The Purpose of Your Role: We are seeking an outgoing, highly motivated individual to join our company as part of our Service Center team. This individual will work in a team-oriented environment while acting as the point of contact for our clients' participant inquiries relating to employee benefits, including 401(k), Flexible Spending Account and COBRA Plans. The ideal candidate will be committed to providing superior customer service while being self-motivated to learn industry material to grow within Sentinel. What you'll bring to Sentinel: Customer-centric attitude and commitment to doing what is right for our participants Positive and fun perspective to your daily interactions Team player and continuous learner - you share your knowledge with your team and our participants and are always looking to further your own knowledge Ability to both provide and accept feedback and apply that feedback to better your work process. Openness to new learning opportunities and desire to grow within the company Quick learner, able to multitask, comfortable working in multiple applications What you'll be responsible for: Respond to our clients via telephone and electronic inquiry tools for multiple lines of business. Use problem solving skills to assist participants with their requests. This will entail applying knowledge of the industry, our systems and processes, and all other available resources to provide complete and accurate solutions to our participants. Act as the face of Sentinel to our participants, knowing that each interaction you have is an opportunity to demonstrate our superior level of quality service. Serve as a liaison between participants and various internal departments by building relationships About you: We are looking for innovative thinkers to drive our business forward-someone with an entrepreneurial spirit, customer focus, drive, determination, and the strength of character to challenge the status quo. The financial services industry is forever changing and we are looking for someone who is flexible and willing to embrace change. Preferred qualifications: Participant facing customer service experience A sincere interest in working within/ learning about the financial service industry A passion for customer service Team-oriented attitude and ability to work well with others towards common goals Nice to haves: Experience in benefits administration, human resources, investment services, and/or other related fields is preferred A Bachelor's degree is preferred but not required What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: **************************************************** Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine).

Department Center Staff Employment Type Part Time Location East Boston YMCA Workplace type Onsite Compensation $17.00 - $18.00 / hour Reporting To Kelly Interiano Key Responsibilities Benefits About YMCA of Greater Boston The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

Learn more about us here! (*********************************************************************** Bilingual Customer Action Representative (Spanish) Customer Action · Lawrence, Massachusetts Do you want to advance racial and economic justice while tackling climate change? All In Energy, a nonprofit organization, was founded in the spring of 2018 with a mission to accelerate an inclusive clean energy economy. We work hand-in-hand with cities and local community organizations to connect communities of color, non-English speakers, and renters to energy-saving programs and affordable renewable energy, which help families save money, make their homes healthier, and combat climate change. We are also creating new pathways into clean energy jobs, increasing green career opportunities for people of color, multilingual individuals, and women. We're seeking a caring and detail-oriented, fully bilingual Customer Action Representative to help Spanish- and English-speaking residents in the Merrimack Valley navigate their way through Massachusetts' generous, but complicated energy efficiency programs. You must be fluent in verbal and written English and Spanish at a professional level. You will play a critical role in ensuring the residents we meet receive high-quality support to access programs that can save their families money and make their homes healthier and more comfortable. The Customer Action Representative will be the primary contact point in helping Merrimack Valley, Framingham, and Massachusetts families access energy efficiency and renewable energy programs. Responsibilities consist of supporting residents through every step of their home energy journey, in English and Spanish: Perform intake by phone and occasionally in-person through walk-ins at the Lawrence-based office. Conduct eligibility screenings for clients to help them better understand what programs are available to them. Assist in finding and scheduling contractors to complete required work, including an initial no-cost home energy assessment. Make occasional in-home visits to collect data necessary to assess opportunities for home electrification during, before, or after third-party home energy assessments Follow up with residents who have received energy assessments to help them understand recommendations and remove barriers to adding insulation to their homes. Collaborate with the supervisor to evaluate performance and customer satisfaction by analyzing customer call recordings. Assist clients with qualification and application support for rebates, incentives, and financing for their projects. Assist with invoicing for services rendered, ensuring accuracy and timeliness in billing procedures. Co-manage projects with partner organizations and vendors to give and receive updates for the clients. Maintain organized contact records and other data about partnerships and community members, as well as program successes and challenges. Solicit feedback from residents who have been through the program and ask for referrals from family, friends, and neighbors. Miscellaneous tasks associated with executing our programs, as needed. Required Qualifications: Bilingual professional fluency in English and Spanish, both written and spoken Passion for addressing global climate change, equitable clean energy access, or economic and environmental justice Ability and desire to speak with strangers on the phone or in person, to ask them to take a no-cost action to save money and energy while helping reduce greenhouse gas emissions Demonstrate ability to creatively problem solve and overcome obstacles Ability to work independently and as a part of a small, nimble team Detail-oriented and able to keep tasks, records, and systems organized Preferred Qualifications: Experience communicating with the residents of low-income and/or majority-minority communities Sales, outreach, customer service, or organizing experience, e.g., retail, political canvassing, fundraising Experience working with key performance indicators (KPIs) Experience with phone banking, voter registration calls, or other phone-based outreach Experience with Customer Relationship Management (CRM) systems like Salesforce Basic knowledge of how homes use and lose energy Fluency also in Portuguese and/or Khmer Hours, Benefits, Compensation Part-time (night and weekend availability preferred) $27.89/hour Paid sick time, vacation time, retirement, and technology benefits Health, dental, and vision insurance Required attendance in the Lawrence office, occasional work from home is possible For a detailed list of benefits, go to bit.ly/AIEbenefits