Member Service Representative Jobs in Millbrook, AL

FLSA Status: Non-Exempt (Hourly) RB&T Mission Statement: As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses in our communities to reach their financial goals. The primary role of this position is to provide support to the Financial Associates and Customer Service Representatives within various offices, which requires the ability to travel to multiple offices in the designated region. In addition to the internal support, this position is responsible for upholding the outstanding reputation of the bank by providing unmatched hospitality and customer support. Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions include, but are not limited to the following: * Must be able to efficiently identify all of the customer's needs and excel in referring other products within all of the other lines of business that the bank may offer. This will be done by maintaining knowledge of both personal and business products. * Answer incoming calls, whether externally or internally; * Professionally, courteously and promptly greet and acknowledge all customers that walk into the Office * Provide various account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling official checks * Complete special requests such as taking orders for checks; preparing official checks; exchanging foreign currencies; providing special statements, copies, and completing safe-deposit box procedures. * Verify endorsements, receive proper identification, ensure validity, and identify counterfeit currency. * Examine checks deposited and determine proper funds availability based on regulatory requirements and complete hold notices when necessary and according to policy * Balance cash drawer periodically throughout the day and/or at least daily * Open and close all account types, while preparing the proper documentation * Initial gathering and understanding of proper identification/documentation of the requirements to open a new account or make changes * Provide ongoing maintenance to existing or closed accounts to include, but not limited to: process wire transfer requests, stop payments, name and address changes * Maintain confidentiality of all customer records, accounts and transactions * May represent the Bank in various community functions with a high level of integrity and professionalism * Prepare necessary reports, perform various clerical duties and/or miscellaneous projects and duties as assigned by Management Minimum Qualifications: * High School diploma or equivalent * 1-2 years Customer Service Representative experience preferred * Proficiency in Microsoft Office products to include: Word, Excel, and Outlook Skills, Abilities & Expectations: * Be familiar with and follow policy and procedures, and support Management's decisions and goals in a positive, professional manner. * Stay abreast of regulatory requirements and complete annual compliance training applicable to the position * Ability to apply general accounting knowledge processes (debits, credits, balancing) * Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect * Ability to work in a fast-paced team environment, handle multiple tasks, and prioritize work * Detail oriented and organized * Excellent interpersonal and communication skills * Integrity, discretion, and respect for confidential information are absolutely essential * Willingness to adapt to change * Work within a variety of different software and web applications * Able to prioritize duties and effectively manage time * Analytical and problem-solving skills * Attend work on a regular basis, on time, and withstand varying degrees of stress * Excellent interpersonal and communication skills * Maintaining a professional, business-like appearance and demeanor * Proficiency in Microsoft Office products to include: Word, Excel, and Outlook Physical Demands: The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Disclaimer: The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non-discriminatory subjects.

* 2611 Legends Drive, Prattville, AL, USA * Hourly * Part Time Email Me This Job **Utility Financial Associate / Customer Service Representative** FLSA Status: Non-Exempt (Hourly) **RB&T Mission Statement:** As a trusted partner and friend, River Bank & Trust helps our neighbors and the businesses in our communities to reach their financial goals. **Position Summary****:** The primary role of this position is to provide support to the Financial Associates and Customer Service Representatives within various offices, which requires the ability to travel to multiple offices in the designated region. In addition to the internal support, this position is responsible for upholding the outstanding reputation of the bank by providing unmatched hospitality and customer support. **Essential Duties and Responsibilities****:** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions include, but are not limited to the following: * Must be able to efficiently identify all of the customer's needs and excel in referring other products within all of the other lines of business that the bank may offer. This will be done by maintaining knowledge of both personal and business products. * Answer incoming calls, whether externally or internally; * Professionally, courteously and promptly greet and acknowledge all customers that walk into the Office * Provide various account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling official checks * Complete special requests such as taking orders for checks; preparing official checks; exchanging foreign currencies; providing special statements, copies, and completing safe-deposit box procedures. * Verify endorsements, receive proper identification, ensure validity, and identify counterfeit currency. * Examine checks deposited and determine proper funds availability based on regulatory requirements and complete hold notices when necessary and according to policy * Balance cash drawer periodically throughout the day and/or at least daily * Open and close all account types, while preparing the proper documentation * Initial gathering and understanding of proper identification/documentation of the requirements to open a new account or make changes * Provide ongoing maintenance to existing or closed accounts to include, but not limited to: process wire transfer requests, stop payments, name and address changes * Maintain confidentiality of all customer records, accounts and transactions * May represent the Bank in various community functions with a high level of integrity and professionalism * Prepare necessary reports, perform various clerical duties and/or miscellaneous projects and duties as assigned by Management **Minimum Qualifications****:** * High School diploma or equivalent * 1-2 years Customer Service Representative experience preferred * Proficiency in Microsoft Office products to include: Word, Excel, and Outlook **Skills, Abilities & Expectations****:** * Be familiar with and follow policy and procedures, and support Management's decisions and goals in a positive, professional manner. * Stay abreast of regulatory requirements and complete annual compliance training applicable to the position * Ability to apply general accounting knowledge processes (debits, credits, balancing) * Assuring customer service is top priority whether internally or externally; treating customers and employees professionally, with courtesy and respect * Ability to work in a fast-paced team environment, handle multiple tasks, and prioritize work * Detail oriented and organized * Excellent interpersonal and communication skills * Integrity, discretion, and respect for confidential information are absolutely essential * Willingness to adapt to change * Work within a variety of different software and web applications * Able to prioritize duties and effectively manage time * Analytical and problem-solving skills * Attend work on a regular basis, on time, and withstand varying degrees of stress * Excellent interpersonal and communication skills * Maintaining a professional, business-like appearance and demeanor * Proficiency in Microsoft Office products to include: Word, Excel, and Outlook **Physical Demands****:** The employee will occasionally lift and/or move up to 25 pounds. The employee will regularly sit; talk; hear; and use hands to finger, handle or feel. The employee will occasionally stand; walk; reach with hands and arms; climb and balance; and stoop, kneel, crouch, or crawl. Special vision requirements include close, distant, and peripheral vision; depth perception; and the ability to adjust focus. The noise level in the work environment is usually moderate. The work environment and physical demands are those of a standard retail branch setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. **Disclaimer****:** The above information has been designed to indicate the general nature and level of work performed within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. Incumbent must attend work on a regular basis, on time, and withstand varying degrees of stress. This position description describes the minimum selection requirements to qualify for the position. Promotion and other employment decisions are based on employer needs, being in good standing, fully competent performance, and other non-discriminatory subjects. You must select a location. You must select an education status answer. You must select a seeking status answer.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Join the 1 st Franklin team as a Customer Service Representative. Salary: $14.00 to $15.75 per hour This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The CSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner. Principal Accountabilities and Key Activities Identifies and responds to customer needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc. Prepare and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications and Experience High School Diploma or equivalent Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile About Us: 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

* Montgomery, AL, USA * Part Time Email Me This Job Faulkner University is seeking a qualified individual to serve as **Accounting Services Representative**. The successful candidate will primarily be responsible for handling the accounts payable process; cash management; and maintaining other various accounting records. Faulkner University is a Christian university affiliated with the churches of Christ. This is a part-time (24 hours per week), 12-month position. ***Summary of Duties:*** * Monitor aging of outstanding purchase orders * Prepare bank deposits; monitor and reconcile accounts * Process annuity and trust payments; sales tax payments * Process invoices; purchase orders/check requests; credit card transactions * Perform General Ledger journal entries * Maintain documentation on bank wires or fund transfers * Audit University petty cash accounts * Assist in yearly audit preparations * Prepare 1099 forms ***Qualifications:*** * Bachelor's degree preferred; High School Diploma or GED required * Minimum two years related Accounts Payable experience required * Experience in accounting software applications helpful * Active member of the church of Christ ***For initial application submit:*** * Resume * Cover letter Employment is conditional upon a satisfactory background check and verification of work authorization through E-Verify. **Non-discrimination statement:** Faulkner University is a church-affiliated liberal arts institution committed to employing a highly qualified and diverse administration, faculty and staff which reflects the University's religious traditions, values, affiliation, and purpose. Thus, the institution invites individuals affiliated with the churches of Christ to submit applications regardless of race, color, national or ethnic origin, age, gender, marital status, or disability. Faulkner University does not discriminate on the basis of race, color, national or ethnic origin, age, gender, marital status, or disability in connection with its educational policies, admissions, financial aid, employment, educational programs, or activities. However, Faulkner University exercises a preference in employment for those qualified applicants who are members of the churches of Christ whose lifestyles are consistent with the mission of the University and with the beliefs and values of the churches of Christ. Please refer to our website for further information: You must select a location. You must select an education status answer. You must select a seeking status answer.

MAX Credit Union, a Best Company to Work For, is currently seeking a Member Service Representative. If you excel at building relationships and thrive on helping others, have expertise in banking or financial services, are dedicated to providing excellent customer service, and have a warm and approachable demeanor, communicate clearly and persuasively, and continuously look for ways to improve member experiences, are detail-oriented and committed to delivering quality work, and enjoy a dynamic and people-focused work environment, we want you on our team. Essential Functions & Responsibilities: Accounts for the first impression that a member or potential member receives concerning the Credit Union. Adheres to the professional standards set by MAX's Personnel Policy Manual regarding attendance, personal grooming, and member relations. Receives member queries on services and accounts, counsels member, all while striving for quality member service. Strives to meet members' needs or refers members to appropriate personnel for further assistance while displaying confidence in handling transactions. Accepts deposits and loan payments in a manner that is reassuring to the member that the account is being properly handled, which is directly related to work quality. Disburses checks and cash to members as requested. Cashes checks for members and place holds on accounts when necessary. Performs required service window tasks and prepares necessary summaries that involve each service (U.S. Savings Bonds, Money Orders, Traveler's Cheques, Six Flags Tickets, and any other service MAX might provide in the future). Accounts for the safeguarding of the cash drawer that is assigned. Complies with the security procedures of the Credit Union, and confidential membership data. Pays meticulous attention to details when preparing required daily summaries and batching checks for pickup. Enforces MAX check acceptance policy and enforces holds when necessary. Supports and adheres to member service standards. Performs all other duties as assigned. Completes all training as required. Upholds core values and builds team member and customer relationships.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision. Provide assistance/training to lower level team members. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities to cross service products and increase product penetration Perform platform banking functions Assist level I team members Understand and comply with federal and other regulations relating to financial products and services May assist with Branch Office vault opening, closing and balancing procedures May serve as a Branch Office and/or ATM vault custodian Perform other duties as assigned Qualifications Ability to work independently and in a team environment Working knowledge of savings and checking products, accounts and services May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.), per business need Effective active listening skills to accurately respond to inquiries and account requests Effective organizational, planning and time management skills Effective research, analytical, and problem solving skills Effective skill building effective relationships through rapport, trust, diplomacy and tact Effective skill exercising initiative and using good judgment to make sound decisions Effective skill maintaining composure in a high production and changing environment Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective skill performing mathematical calculations and working accurately with numbers Effective verbal and written communication skills Desired Qualifications Experience in member/customer service preferably in a call center, retail banking or financial institution Experience in working in a credit union environment Hours: Available Monday - Saturday, hours based on business needs. Location: 3311 Malcolm Drive, Montgomery, AL 36116 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at ****************************.

About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Principle Duties & Responsibilities Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for customers during their shopping experience. Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. Independently stocks shelves and recovers merchandise in the store. Accurately handles customer funds and processes transactions using the POS system. Remains constantly aware of customer activity to ensure a safe and secure shopping environment. Performs all other duties as assigned in order to maintain an effective and profitable store operation. At Dollar Express, we believe a diverse workforce makes a difference. We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted. Other details Pay Type Hourly

Req #6740 **Job Description** Posted Tuesday, May 14, 2024 at 4:00 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations. * Receive and process payments. * Update lot (vehicle) notes in the system. * Answer multi-line telephone in a professional manner. * Face-to-face customer interaction. * Use company resources to gather information and offer solutions to meet customer needs. * Contact clients to obtain vehicle pick-up information. * File documents according to criteria. * Process mail incoming and outgoing per criteria. * Read and interpret various reports and documents. * Proper completion of sale documents. * Other duties as assigned. **Required Skills & Experience:** * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed **Job Details** Pay Type Hourly Hiring Rate 16.04 USD Scan this QR code and apply! Montgomery, AL, USA For more information, refer to .

No Goal Or Aspiration Is Too Big To Attain With Hard Work And Determination. Our Team And Clients Are The Lifeblood Of Our Success. Anything Is Possible. In Our Dictionary The Word No Does Not Exist. Elite Level Marketing Was Created To Acquire And Retain Customers In A Personalized Manner For All Types Of Companies. Today, We Are A Market Leader In Outsourced Marketing And Innovative Marketing Campaigns. Job Description Elite Level Marketing is seeking a Customer Service and Sales Representative to join our team! Our ideal candidate is a person who is flexible, adaptable, and trainable. A person looking for a long term career and wants to get their foot in the door with a company to grow. You will resolve customer questions and offer solutions to drive company revenue. We are hiring this week, so apply now for immediate review and possible interview. Looking For: Competitive nature Student mentality Leadership potential Gain business experience Willingness to start at an entry level position and move up Qualifications Responsibilities: Present and sell company products and services to new and existing customers Prospect and contact potential customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers Qualifications: High school diploma/ GED Competitive and sports minded Ability to build rapport with clients Strong negotiation skills Deadline and detail oriented Friendly, outgoing with good communication skills Professional demeanor, organized, hard working Why Work For Us: Industry training with leadership Upward mobility is merit based, not on seniority Family environment and encouraging culture Genuine care for employees within our company Travel Opportunities Weekly paychecks (hourly pay + commissions) Generous bonus program Schedule flexibility (great for college students!) Additional Information No experience is necessary. Advancement is based solely on performance, not on seniority. We are filling positions ASAP, so please respond promptly if interested. Please note; all applicants should have living accommodation in the area. Due to the high number of qualified people looking for work in the area, we cannot hold spots for those hoping to relocate once they find work.

Banking Customer Service Representative At Foundever, experience is everything: At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance. All calls are inbound calls only - no cold calling. Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs. We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Location Requirements: Must reside within commuting distance of our Montgomery, AL location. You will be working onsite at 201 Technacenter Dr. Montgomery, AL, 36117 Skills, Knowledge, & Abilities: * Active listening skills, effective verbal and written communication skills * Ability to solve complex situations, utilizing questioning and deductive reasoning skills * Demonstrated ability to navigate multiple systems * High service-aptitude with personal drive to serve/display compassion and empathy * Willingness to learn and develop skills to improve your work performance Benefits: * Pay $17/H * 100% paid Professional Training at $15/H * Expected hours: No less than 40 per week, Weekends as needed * 401(k) * Medical, Dental, Vision and Wellness Benefits * Employee Assistance Program (EAP) * Paid Time Off * Employee discounts * Referral Bonuses * Internal Mobility (84% of our managers are promoted within) Requirements: * Must be at least 18 years of age * Must have a HS Diploma or GED Equivalent * Preferred 6 months-1 year of relevant work experience * Must have open availability during hours of operation Location Requirements: Must reside within commuting distance of our Montgomery, AL location. You will be working onsite at 201 Technacenter Dr. Montgomery, AL, 36117 About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter Military Friendly: Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect. EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM EST. Seasonal role with potential end date of 12/31/2024.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Montgomery Veterinary Associates, Carter Hill Road, part of the Suveto network of hospitals, is looking for a Client Service Representative to join our team. Provide a fun-filled and safe environment. Working with dogs and cats is a lot of fun, but this job is extremely demanding. It requires someone who understands dog and cat behavior and has excellent dog and cat handling skills. We enjoy a fast-paced high quality of care and are looking for like-minded people to add to our team. We offer competitive starting pay and competitive full-time benefits. Our hospital is full service and offer Hospital care, grooming boarding, daycare and day boarding. Experience is a plus but not required. About Montgomery Veterinary Associates: Montgomery Veterinary Associates is a full-service 24/7 veterinary hospital with onsite grooming, daycare and boarding services. We are located on Vaugh Road and Carter Hill Road in Montgomery, Alabama. Our professional and courteous health care team aspires to excellence in medical treatment, quality and client service. We utilize cutting-edge knowledge, equipment and techniques to care for your pets and exceed your expectations. Further, we recognize the bond between people and pets and treat them as part of the family. We love pets! Provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. A Client Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency. Although this position does not provide direct care for the pets we serve, the CSR's are critical to the success of every client interaction. We work using a team-oriented approach in delivering the best in compassionate care for both the pets and clients we serve. The ideal candidate must have excellent customer service skills and work in a fast-paced environment, ability to multitask, answer phone lines, schedule appointments, check clients in and out of the facility, and remain calm under pressure along with other misc. duties. Hours include days, nights, and weekends. Previous experience in a multi-doctor veterinary practice is preferred or past client service experience. If you want to make a difference in people's lives and the pets they love, if you possess a can-do attitude with a passion for providing superior client service, we want to hear from you. Responsibilities Manage large amounts of incoming calls Handle cash and credit card transactions Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives Follow communication procedures, guidelines, and policies Strong phone contact handling skills and active listening Basic computer skills Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Qualifications High School Diploma or equivalent required. At least one year of previous experience in client services. Must be computer literate; basic computer skills with ability to navigate new software. Excellent communication skills. Ability to multi-task. Ability to work well within a team environment We offer a generous benefits package and strive to maintain work-life harmony; medical, dental, and vision insurance, paid time off, 401k plan with an employer match, discounted veterinary services, and more! Montgomery Veterinary Associates, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Montgomery Veterinary Associates, Carter Hill Road, part of the Suveto network of hospitals, is looking for a Client Service Representative to join our team. Provide a fun-filled and safe environment. Working with dogs and cats is a lot of fun, but this job is extremely demanding. It requires someone who understands dog and cat behavior and has excellent dog and cat handling skills. We enjoy a fast-paced high quality of care and are looking for like-minded people to add to our team. We offer competitive starting pay and competitive full-time benefits. Our hospital is full service and offer Hospital care, grooming boarding, daycare and day boarding. Experience is a plus but not required. About Montgomery Veterinary Associates: Montgomery Veterinary Associates is a full-service 24/7 veterinary hospital with onsite grooming, daycare and boarding services. We are located on Vaugh Road and Carter Hill Road in Montgomery, Alabama. Our professional and courteous health care team aspires to excellence in medical treatment, quality and client service. We utilize cutting-edge knowledge, equipment and techniques to care for your pets and exceed your expectations. Further, we recognize the bond between people and pets and treat them as part of the family. We love pets! Provide high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion. A Client Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency. Although this position does not provide direct care for the pets we serve, the CSR's are critical to the success of every client interaction. We work using a team-oriented approach in delivering the best in compassionate care for both the pets and clients we serve. The ideal candidate must have excellent customer service skills and work in a fast-paced environment, ability to multitask, answer phone lines, schedule appointments, check clients in and out of the facility, and remain calm under pressure along with other misc. duties. Hours include days, nights, and weekends. Previous experience in a multi-doctor veterinary practice is preferred or past client service experience. If you want to make a difference in people's lives and the pets they love, if you possess a can-do attitude with a passion for providing superior client service, we want to hear from you. Responsibilities Manage large amounts of incoming calls Handle cash and credit card transactions Identify and assess customers' needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives Follow communication procedures, guidelines, and policies Strong phone contact handling skills and active listening Basic computer skills Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Qualifications High School Diploma or equivalent required. At least one year of previous experience in client services. Must be computer literate; basic computer skills with ability to navigate new software. Excellent communication skills. Ability to multi-task. Ability to work well within a team environment We offer a generous benefits package and strive to maintain work-life harmony; medical, dental, and vision insurance, paid time off, 401k plan with an employer match, discounted veterinary services, and more! Montgomery Veterinary Associates, part of the Suveto network of hospitals, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Qualifications Additional Information PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Client Settlement Specialist will work directly with our personal injury attorneys and case managers in a high-volume, fast-paced office environment. The position entails extensive contact with healthcare providers and insurance carriers. The ideal candidate must be able to multi-task, prioritize, and demonstrate attention to detail and time-management skills. Excellent organizational, writing, and communication skills are essential. Individuals must be a team player and place client care as a top priority. Responsibilities: Confirm client account balances with healthcare providers Negotiate client account balance reductions Draft correspondence and forward settlement payments Must be able to manage multiple tasks and meet deadlines, as well as prioritize work and work under pressure Requirements: High school diploma required. Prefer some college education and/or paralegal certificate Previous case management experience with emphasis on personal injury is recommended or related jobs such as paralegal, legal secretary, or legal assistant at a law firm is preferred Proficient in word processing, spreadsheet presentation, and knowledge of case management software for law firms is a plus Self-starter with ability to effectively manage multiple matters at once Possess exceptional organizational skills as well as effective communication skills, both written and oral

Financial Services Representative page is loaded **Financial Services Representative** **Financial Services Representative** locations Prattville, AL, United States time type Full time posted on Posted 16 Days Ago job requisition id R14985 World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.**** The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. **What you'll do:** * Guide customers toward upward credit mobility through good financial choices. * Provide top-tier customer service, assisting customers with questions, concerns, and products. * Process and prepare loan applications. * Take and process payments. * Prepare loan documents and execute loan closing on current renewal loans. * Balance assigned cash drawer daily. * Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. * Maintain strong customer relationships and build community within your branch. * Other duties include but are not limited to: + Call approved and unmade applications to close loans daily. + Help build tax clientele and provide tax services. + Send complete and accurate credit denial letters within 30 days from the date of application. + Pay branch expenses as instructed by Branch Manager. **Experience (and Requirements) that will WOW us!** * Must be able to demonstrate self-confidence and organizational skills. * A history of choosing kindness, showing compassion, and helping others. * The willingness to seek quality-driven solutions and embrace new ideas. * Absolute team player - pitching in when needed and accepting help, too. * To perform this job successfully, an employee must have basic computer skills. * A valid driver's license & access to a dependable vehicle. * We hire from within: we want to see you grow and climb in this company. + Each year, we promote 80% of Financial Services Reps to management. + 75% of World's Operations Executives moved up from a similar role. * We pay you to give back: employees get paid volunteer hours each year. * Health, dental, vision, and life insurance are available to full time Team Members. * Paid holidays, vacation time, and a 401(k) plan (including company match). * Be part of a team with clear values, strong community, and a sense of belonging. * We'll get you home for dinner: your life outside of work is priority #1 * You'll make a positive impact on the lives of the customers you serve. Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities. For over 60 years, World Finance has been helping customers focus less on the unexpected expenses of life, and more on what makes life so sweet. In doing so, we offer personal installment loans that suit the specific needs of our customers while simultaneously delivering outstanding customer service. We are always looking for great people to join our team. Located in 16 states, our network of branches work to provide good to the communities around them. World Finance has been recognized as a Top Workplace in the USA, and we are looking forward to having new team members to join us and be a part of our continuous growth!

- Call Center Operator (21-8113-PBX-112124) **Job Description** Call Center Operator - ( 21-8113-PBX-112124 ) **Description** Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at ***************************** The operator should be able to answer the phone in a timely, courteous, and professional manner, and respond accordingly to any crisis situation. Must also be able to respond to Lifeline calls and take appropriate measures (at Lifeline base location only). **Qualifications** * High school graduate or equivalent required. * Must be able to sit for prolonged periods of time. * Must be continuously alert and able to discern caller's needs to take quick and correct action. * Must speak with clear diction at all times and have a high level of hearing and visual acuity. **Primary Location** : Baptist Medical Center East **Work Locations** : Baptist Medical Center East 400 Taylor Rd ZIP Code 36117 Montgomery **Job** : Operational Management and Administration **Organization** : Baptist Health **Schedule** : Regular **Shift** : Standard **Job Type** : Per Diem Day Job **Job Posting** : 12/04/2024, 12:03:54 PM

Summary: Responsible for accurately processing financial transactions and being an effective source of information for members: in the branch, drive-thru window or by telephone. Can assist members with their financial needs by servicing transactions, counseling on product selection or use, opening new accounts and processing consumer loans. Proactively seeks out cross training opportunities to better assist members. Provides friendly, professional, and confidential assistance to members promoting positive member experience. Major Duties and Responsibilities Processes transactions, answers inquiries and resolves problems or discrepancies with member accounts. Obtains and accurately records information required for the provision of services. Conducts thorough examination to verify information, member identification and document legality and ensures confidential information is protected and secured. Accurately records transactions and reconciles cash drawer. Maintains limited occurrences and amounts of Over/Short per policy and returned checks. Maintains knowledge and thorough understanding of credit union processes, products and services to effectively assist members in the assigned capacity. Provides coaching and assists with the training of other employees as needed. Provides feedback to Branch Operations based on observations to identify and support continuous improvement. Proactively identifies and recommends products and services for the betterment of the member. Uses every encounter as an opportunity to advise or educate the member about additional services or programs that might benefit them. Maintains knowledge of product and service offerings. Demonstrates customer service skills, attentiveness, tact and diplomacy in dealing with members and co-workers. Works actively toward individual, branch and credit union goals while ensuring quality service is provided. Seeks opportunities for to improve efficiency and communicates to leadership. Troubleshoots and resolves member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity. Complies with operations and security procedures. Maintains customer confidence and protects credit union operations by keeping information confidential. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.