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Member service representative jobs in Minneapolis, MN

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  • Adult Residential Support Professional - Full Time 1st Shift

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Member service representative job in Hastings, MN

    Lutheran Social S vices of Wisconsin and Upper Michigan is seeking an Adult Residential Support Professionals to join our Exodus House Team! Exodus House provides transitional residential services to adult males referred by the Department of Corrections. This is a 12 bed facility for young adult men with an average stay of 90-120 days. Lutheran Social Services (LSS) - Exodus House is located in Hudson, Wisconsin. With support from our counselors and supervisor, our Adult Residential Support Professionals perform work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors). This is a continuous posting in anticipation of future full-time (40 hours/week), benefit eligible opportunities on 1st shift. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling Records observations relating to actions and behavior of residents and maintains records and reports as required Performs general housekeeping and cleaning duties as needed May organize and distribute clothing, bedding and other supplies Provides medication monitoring or medication administration as outlined in specific program policies Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program Identifies emergencies or crisis situations and responds appropriately Maintains awareness of clinical treatment plan and supports residents in achieving goals Ability to work independently and problem solve efficiently Attends staff meetings and participates in training activities as required Maintains confidential client information and record May assist with meal preparation and other life skills for residents May assist with grocery shopping for the facility May transport residents to meetings, services, appointments and other activities May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests May provide educational group activities for clients within program specified parameters. May administer basic first aid as needed Other duties as required PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: A High School Diploma or GED Equivalency is required for the position. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred. Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire). LANGUAGE SKILLS: Ability to communicate both in verbal and written format, effectively and efficiently in job. COMPUTER SKILLS/TECHNOLOGY: Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training. PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk. The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall. The noise level in the work environment is usually moderate. TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role. LSS is an Equal Opportunity Employer (EOE).
    $37k-45k yearly est. 12d ago
  • Customer Support Coordinator

    Kellyconnect | Contact Center Solutions

    Member service representative job in Plymouth, MN

    Job Title: Customer Support Coordinator Pay Rate: $28.00/hour Schedule: Approximately 8am-5pm M-F Purpose The Customer Support Coordinator will be responsible for the day-to-day support of customers, including order management, problem resolution, and coordination with the regional Sustainability and field sales teams. He/she will maintain strong relationships with key inventory and materials management staff within our customer facilities to support the reprocessing program in new and existing accounts. Key Responsibilities Responsible for directly serving external and internal customers. Own the customer support relationship by establishing and growing solid professional relationships with key inventory/materials management people at customer sites within the region to ensure smooth order flow and resolution of customer issues. Answer incoming calls from customers to answer inquiries and questions, troubleshoot problems, and provide information. Assist with system interface issues to expedite product procurement. Work with a third-party to respond to service and pick up requests from customers. Conduct business process training on clients order management processes for internal and external customers. Support customer product return and complaint handling process, including credit requests. Assist with order processing and order intelligence as necessary. Required Education/Training and/or Experience Minimum Education Required: High School Diploma or equivalent experience Preferred Education: 4 Year Degree (Medical, Technical or Business Focus) Minimum Experience Required: Customer Support and or Complaint Mgmt. Experience Preferred Skills Preferred: Strong Microsoft Office Expertise Organizational, verbal and written communication skills Ability to problem solve and think analytically Prior working experience working in real-time environment, managing achievement of competing priorities and deadlines in a medical device setting is preferred A mindset for process improvement Demonstrated leadership as well as proven ability to develop and maintain effective business partnerships Advance problem solving Ability to adapt to specialized software and customized programs to meet business needs Create a trusting, collaborative, and ethical work environment Maintain the highest standards of quality, compliance and accountability Self-starter Works with little to no supervision
    $28 hourly 3d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Member service representative job in Richfield, MN

    Russell Tobin's client is hiring a Customer Service Representative in Richfield, MN Employment Type: Contract Schedule: 9am - 7pm CST (varies) Pay rate: $22-$24/hr Responsibilities: Serve as the primary point of contact for clients during the brokerage conversion Respond to incoming customer inquiries with professionalism and clarity Assist with account maintenance, online navigation, asset transfer questions, and documentation Follow procedures accurately while managing high-volume inquiries Provide a supportive, client-centered experience throughout each interaction Requirements: High school diploma or equivalent. 1+ year of relevant work experience, ideally in a contact center or customer-facing environment. Highly reliable with consistent attendance and a strong commitment to delivering excellent customer service. Strong communication, interpersonal, and telephone skills with the ability to handle client inquiries professionally. Detail-oriented and able to follow established procedures independently, with solid technical/computer navigation skills (Microsoft Office proficiency required). Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $22-24 hourly 20h ago
  • Provider Support Representative

    Staffing Proxy

    Member service representative job in Bloomington, MN

    Staffing Proxy is partnering with Fasikl, an innovative Minnesota-based med-tech company, to hire a Provider Support Representative. This position supports physicians, nurses, and other clinical professionals who rely on Fasikl's FDA-cleared AI therapeutic device. In addition to on-site responsibilities, this role may include occasional local provider visits with team members and out-of-state travel as needed. Position Overview: The Provider Support Representative serves as the primary point of contact for clinical partners, ensuring they have the information and guidance needed to successfully adopt and use the device. Responsibilities include explaining product features, addressing documentation and coverage requirements, coordinating meetings or demos, and documenting provider interactions thoroughly. The role requires a polished, professional presence and the ability to communicate effectively with physicians and healthcare staff. This is an on-site position, and occasional travel may be needed. Key Responsibilities: Support physicians, nurses, and clinical staff with product-related questions. Explain product features, documentation requirements, and relevant coverage considerations. Respond promptly to clinical inquiries via phone, email, and scheduled meetings. Participate in local provider visits and occasional out-of-state travel with team members. Assist with product demos or education sessions as needed. Maintain accurate records of provider interactions and follow-up items. Relay provider feedback to internal teams to support continuous improvement. What We're Looking For: Strong written and verbal communication skills with a professional, provider-facing presence. Exceptional attention to detail and strong organizational skills. Ability to explain technical or process-oriented information clearly. Experience in healthcare, medical devices, customer support, or a related field preferred. Comfortable managing multiple priorities and working cross-functionally. Bachelor's degree preferred. Why This Role Matters: Your work directly supports clinicians integrating a first-in-class AI therapeutic into patient care. By ensuring providers receive accurate, timely guidance, you help advance adoption and deliver a strong overall experience for patients and healthcare teams. Compensation & Benefits: Medical, dental, and vision insurance PTO / paid holidays 401(k)
    $31k-38k yearly est. 3d ago
  • Customer Service Account Representative

    Hercules OEM

    Member service representative job in Burnsville, MN

    Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.
    $31k-40k yearly est. 20h ago
  • Customs Specialist

    SNI Companies 4.3company rating

    Member service representative job in Inver Grove Heights, MN

    SNI Companies has partnered with a global transportation company on a search for their next Logistics team member! Ocean Import and domestic department is a fast-paced group that needs a person who is accomplished in multi-tasking, in dependability, in efficiency and in flexibility. SKILLS: Detail-orientated and efficient in data entry Accurate filing of documents Update and manage spreadsheets Knowledge and experience with Microsoft Office Suite Ability to work with a team Strong organizational skills are beneficial Must be able to adjust priorities throughout the day Communicate effectively with vendors, customers and co-workers via email, phone Responsibilities: Accurate data entry into AS400 system Spreadsheet data entry in a timely and accurate manner Tracking and tracing shipments Processing customer and vendor invoices Some accounting skills required to complete daily billing Contribute to maintaining strong relationships with vendors and carriers Maintain compliance standards at all times - internal policies, government regulations and customer requirements
    $30k-35k yearly est. 2d ago
  • Rep, Technical Service - Bilingual (French & English)

    Polaris 4.5company rating

    Member service representative job in Wyoming, MN

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: Polaris Technical Service Representatives (TSRs) are tasked with delivering industry-leading case management and service experiences for Polaris dealers and customers through effective technical problem resolution. This role involves managing cases of varying complexity and type, assisting dealers with vehicle diagnostics and troubleshooting, and evaluating warranty and goodwill coverage requests. This highly impactful position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service. TSRs utilize problem analysis, technical proficiency, critical thinking, and clear communication to resolve vehicle cases. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide technical case support to dealership technicians. Vehicle case management will include diagnostics and goodwill coverage requests. TSRs will be responsible for solving and closing cases in short periods of time through effective case management. Manage diagnostic cases by following a comprehensive process: verify the complaint, identify related symptoms, analyze and isolate the issue, implement the fix, and test to ensure resolution. TSRs will be responsible for warranty authorization cases, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy. Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases. Leverage your understanding of customers and dealers, along with your technical expertise and customer-centric approach, to make financial and business decisions that boost brand loyalty. Provide exceptional customer service to both dealers and customers. Conduct flat rate time studies and review warranty flat rate manuals. Assist in the development, review and feedback for service manuals, videos, team tips, diagnostic processes, or technical training materials. TSRs will be used as an internal subject matter expert on vehicle diagnostics and service for assigned vehicle platforms or systems. Support the Owner Connections team in enhancing customer satisfaction and loyalty by offering technical explanations and coaching, evaluating customer-specific coverage, and ensuring clear communication between the dealer, customer, and Polaris. Meticulously document dealer and customer interactions by taking detailed notes across all communication methods. SKILLS & KNOWLEDGE: Hard Skills: Bachelor's degree in engineering preferred or other related technical major, or substantial equivalent technical experience in related work or field A deep understanding of theory and function, as well as experience diagnosing the following: engine mechanical, engine runnability, fuel system, intake and exhaust, suspension, driveline, transmission, electrical, A/C, and other related systems as required. Vast experience and knowledge of electrical theory, electrical component functions, and electrical diagnostics using multimeters and other diagnostic tools as required Proficient in Microsoft Office applications: Word, Excel, SharePoint Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology Efficient and accurate typing skills Soft Skills: Detail-oriented Ability to methodically evaluate complex situations and provide recommendations for resolution Ability to stay composed and confident in high pressure situations Teamwork - work collaboratively with both internal and external team members Strong problem-solving skills Ability to stay positive and empathetic in challenging situations and conversations Preferred: Three to five years of dealer or customer service experience Powersports Industry Knowledge Polaris product knowledge An understanding, appreciation and passion for Polaris products WORKING CONDITIONS Fast-paced office environment. Hybrid work-schedule. Minimum 3 days in office on non-travel periods if based in the Winnipeg or Wyoming area. Successful candidates will be capable and comfortable providing diagnostic support via phone and case support. Approximately 80% of your time will be spent providing support from your office. Mixed office and shop environment. Reliable transportation and valid driver's license required. The starting pay range for Minnesota is $26.44 to $35.10 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range. #LI-BO1 To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment. About Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. *************** EEO Statement Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or ****************************** . To read more about employment discrimination protection under U.S. federal law, see: Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) .
    $26.4-35.1 hourly Auto-Apply 60d+ ago
  • Service Center Representative - Orthopedic Call Center

    Healthpartners 4.2company rating

    Member service representative job in Bloomington, MN

    TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships. In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: M-F 8:30a-5:00p Minimum Qualifications: Knowledge, Skills, and Abilities: Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience. Ability to handle and implement frequent changes in processes and protocols. Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. Preferred Qualifications: Education, Experience or Equivalent Combination: Some post-secondary education preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Computer skills required including using dual monitors. Call Center experience a plus. Some medical background preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Disability Services Specialist

    Mitchell Hamline School of Law 3.7company rating

    Member service representative job in Saint Paul, MN

    The Disability Services Specialist will provide a broad range of assistance for students seeking disability-related accommodation at Mitchell Hamline School of Law. This position demands a high level of competence, sensitivity and integrity in all areas related to students with disabilities. Effective communication and administrative skills, along with the ability to work in an active office environment with a diverse population of students, faculty, and staff, are essential. Because the Disability Services Department requires a student-facing presence at all times, and because of the nature of the essential job duties and responsibilities of the Disability Services Specialist position, the Disability Services Specialist's ability to work on campus at least 50 percent of the time, and up to 100 percent of the time during peak business periods, is essential. The Disability Services team is dedicated to ensuring equitable access while creating an inclusive campus community with a universally designed learning environment. Mitchell Hamline School of Law is committed to ensuring access to educational opportunities, programs, and services for all qualified students in accordance with the Americans with Disabilities Act (ADA) As Amended, and Section 504 of the Rehabilitation Act of 1973. The institution does not discriminate on the basis of disability in the administration of its education-related programs. Essential Duties and Responsibilities: Intake and Case Management Manage student caseload. This duty includes conducting initial meetings, reviewing documentation, creating case notes, intentional follow up with students and/or faculty members, and referring students to on campus and/or external community resources. Interprets and explains School policies and procedures to students, adjuncts and faculty who are requesting information and/or using services; adheres to Family Educational Rights and Privacy Act of 1974 (FERPA). Requests and analyzes medical reports and disability verifications from state licensed care providers; explains disability verification requirements to providers; and maintains confidential student files. Supports students' individualized modifications and accommodations needed for academic access. Provides support for students through meetings to discuss goals, progress, and any unresolved issues/concerns. Records Reviews, updates, and maintains student records (e.g., SIS/Jenzabar, AIM). Coordination of Auxiliary Services Testing Accommodation Process The Disability Services Specialist will support the Disability Services team in implementing student testing accommodations. Strong written and verbal communication with students, faculty, and Disability Services team members is essential. Due to the dynamic nature of the testing process, the Disability Services Specialist must be able to work independently, manage multiple deadlines and consistently exercise critical problem-solving and decision-making skills. Assist with proctoring exams during high-volume periods. Alternative Format Materials This position will facilitate and manage departmental processes related to alternative format materials. Responsibilities include supporting the student request process for alternative format textbooks and ensuring timely delivery of materials. The Disability Services Specialist will also evaluate course materials for accessibility, as needed. Assistive Technology The Disability Services Specialist will assist the Disability Services team in working with external vendors and the implementation of various assistive technology tools, including but not limited to Read & Write (literacy tool) and Glean (audio-notetaking). This position may also assist in providing informational training to students regarding approved accommodations and assigned assistive technology tools. Captioning and American Sign Language (ASL) The Disability Services Specialist will work directly with faculty and with Disability Services' external vendor for real-time and post-production student captioning requirements. This position will also assist with captioning needs for large-scale events such as orientation and commencement. Additionally, the Disability Services Specialist may support the Director of Disability Services in organizing and scheduling ASL interpreters. Implementation of additional auxiliary services, as needed. This may include organizing the logistics of ergonomic furniture for on-campus needs. As well as other duties as assigned. Minimum Qualifications: Associate's degree or an equivalent combination of education and experience. Minimum of two years' experience working in higher education. Preferred Qualifications: Bachelor's degree in education, special education, social work, counseling, communications, psychology, vocational rehabilitation, or a related field. One year of experience working specifically in the disability services field. Working knowledge of Accessible Information Management (AIM) software, or other related student information management software in the field of Disability Services. Pay Range The estimated pay range for this position is $22.00 - $29.00 per hour. Benefits Health insurance Dental insurance Life/AD&D insurance (MHSL pays for) Optional Life Insurance Disability Benefits (MHSL pays for) Generous Holidays and Winter Break 403(b) Retirement plan (Generous MHSL match) Employee Assistance Program (EAP) Competitive compensation package To apply, please submit a cover letter and resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion. Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Notice of Nondiscrimination re: Title IX Sex Discrimination Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website ( ********************************************** ).
    $22-29 hourly 60d+ ago
  • Lease Servicing Specialist III

    Cobank 4.8company rating

    Member service representative job in Minneapolis, MN

    A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Benefits Offered by CoBank * Careers with a purpose * Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays * Competitive Compensation & Incentive * Hybrid work model: flexible arrangements for most positions * Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance * Robust associate training and development with CoBank University * Tuition reimbursement for higher education up to $10k per year * Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match * Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution * Associate Resource Groups: creating a culture of respect and inclusion * Recognize a fellow associate through our GEM awards Job Description Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking, and maintenance activities. Works in a team environment and collaborates with other internal teams including operations, , asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Lease Operations leadership and other internal departments. Assists supervisor with process documentation, training and continuous improvement activities. Essential Functions * Coordinates with leasing customers and partners to collect credit conditions required to prepare lease documents. Validates conditions meet requirements. * Prepares and sends lease contract documents to leasing customers and partners in accordance with FCL policy and procedure, ensures completeness and accuracy over lease agreements * Completes booking activities to meet internal, partner and customer commitments. Performs booking functions to active lease contracts in the lease accounting system. Performs validation steps over contract documents and system attributes to ensure the completeness and accuracy of manually keyed attributes to the lease accounting system. * Obtains additional approval from LDS leadership for payment requests outside of authority.Completes funding activities for assigned accounts to meet internal, partner and customer commitments. Performs appropriate due diligence according to FCL policies and prepares vendor payment requests within authority limits. Obtains additional approval from leadership for payment requests outside of authority. * Performs maintenance activities in support of contract modifications, corrections and end of lease decisions over the life of the lease. * Concentrates efforts on small project transactions and standard structured customers and transactions. Manages a portfolio of transactions across multiple partner segments and/or regions. * Completes UCC filings within regulatory guidelines and takes appropriate steps to manage recordable legal documents with title companies, state and local jurisdictions. * Backs up other team members. Performs various activities for other teams in support of work load leveling. * Performs quality assurance functions. Works with team to ensure that high quality standards are achieved. Identifies opportunities for quality improvements and coordinates with management to implement improvements. * Communicates activity status to team and leadership. Keeps supervisor informed of work load and escalates issues in a timely manner. * Actively engages with team contributing to fulfillment of overall partner and customer commitments and issue resolution. * Participates or leads with supervisor assistance in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service. * Works closely with Relationship Managers, Account Managers, Customers and Lease Partners to provide superior customer service. * Periodically reviews and updates procedures to align with business practices. * Actively identifies continuous improvement opportunities and partners with management to implement process and system enhancements. Performs user acceptance testing, updates procedures to support change and support leadership in change management activities. * Cross-trains in order to assist and back-up other associates. Proficient with all small deal and standard structured servicing relationships. Education * High school diploma or GED required Work Experience * 3 years of experience, preferably in the leasing industry. required Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $57,200 - $65,500. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. Responsibilities Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking, and maintenance activities. Works in a team environment and collaborates with other internal teams including operations, , asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Lease Operations leadership and other internal departments. Assists supervisor with process documentation, training and continuous improvement activities.
    $57.2k-65.5k yearly Auto-Apply 17d ago
  • Lead Loan Servicing Representative

    Wells Fargo 4.6company rating

    Member service representative job in Saint Louis Park, MN

    **About this role:** Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards, Merchant Services, and Personal Loans (CMSPL) group, part of our Consumer Lending. **In this role, you will:** + Provide application support, documentation, and service to assist with the origination of a high credit limit card products in CMSPL. + Provide responsive and empathetic support to high value customers/affluent customers, ensuring a positive experience throughout the application process. + Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area. + Perform complex loan origination related servicing activities that require planning, evaluation, and interpretation. + Provide subject matter expertise to functional area on wide range of loan servicing activities + Interact and communicate with internal partners (ie WIM, product, branch network, etc), and all levels of management, staff, and cross-business units. + Provide training to less experienced individuals as team expands. **Required Qualifications:** + 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Experience working with High Value customers and core understanding of relationship management + Proven results of best-in-class customer experience + Extensive knowledge and experience with Credit Card products + Excellent communication and interpersonal skills + Experience handling complex or time sensitive inquiries, resolving issues, and processing requests related to loan servicing with accuracy and professionalism. + Proven ability to communicate clearly with clients, internal teams, and third-party vendors to ensure transparency and resolution. + Ability to partner and collaborate with underwriting, compliance, and risk teams to ensure seamless servicing and issue escalation. + Adhere to internal policies and external regulations, identifying and reporting potential risks. + Working knowledge of loan products, terms, and servicing systems to support client needs. + Ability to adjust to changing priorities, regulatory updates, and client needs with flexibility and resilience. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.48 - $41.83 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 10 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-508394
    $64k-104k yearly est. 8d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Maple Grove, MN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 17d ago
  • Consumer Loan Servicing Representative

    Blaze Credit Union

    Member service representative job in Saint Paul, MN

    Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation. Job Type: Full Time, Hybrid eligible: must work in office 3 days per week including Monday & Friday; Hybrid schedule subject to change Major Duties and Responsibilities Answers incoming phone calls and chats about servicing current consumer loans Assists members by taking payments over the phone through SWBC Assists members with payment options, set up and changes Completes requests for payment reversals/recasts Initiates Payment Deferral Program requests Collects and reviews proof of insurance for auto loans Assists members with CPI placement and waivers Provides pay-offs for members and third parties Completes Letters of Guarantee requests for insurance companies Gathers loan information and files Gap and CUNA claims Assists members with questions on loan products, promotions, and offers Completes Q2 digital banking messages Performs other duties as assigned to support effective department operations Other Duties Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back Regular and predictable attendance Perform other duties as requested Requirements Experience/Education/Certifications/Licenses Minimum high School degree or equivalent Minimum 1-year financial institution experience Customer Service experience preferred Demonstrated Knowledge Strong verbal and written communication skills Computer skills including Microsoft products Knowledge of DNA core financial platforms desire Ability to work in a fast-paced environment and manage multiple tasks Communication Skills Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified. Physical Requirements Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs. Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The salary range for this position is: $21.31 - $25.00/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement. Salary Description 21.31-25
    $21.3-25 hourly 60d+ ago
  • Financial Services Representative - State Farm Agent Team Member

    Ben Meyer-State Farm Agent

    Member service representative job in Minneapolis, MN

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Ben Meyer - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. Use a customer needs-based approach to multiline and deepen customer relationships. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. As an Agent Team Member, you will receive: Group Life Insurance Benefits 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Disability benefits Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Sign on bonus
    $32k-48k yearly est. 29d ago
  • Patient Financial Services Representative

    Fairview Health Services 4.2company rating

    Member service representative job in Saint Paul, MN

    This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication. Responsibilities * Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate. * Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization. * Performs the best practice routine per department guidelines * Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback. * Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible. * Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients. * Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts. * Responsible for processing external correspondence in a timely and efficient manner. * Ensures internal correspondence is clearly and professionally communicated and processed expeditiously. * Responsible for verification of insurance and/or patient demographics. * Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts. * Educates patients and/or guarantors of patient liability when appropriate. * Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work Preferred Qualifications * 1 year Medical billing office setting experience * MS Office experience * Insurance/follow up experience * Coordination of benefits experience * Epic, Brightree, Billing Bridge, or comparable software account experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $27k-45k yearly est. Auto-Apply 6d ago
  • Financial Services Representative State Farm Agent Team Member

    Amy Wakem-State Farm Agent

    Member service representative job in Saint Paul, MN

    Job DescriptionROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Amy Wakem - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my office
    $32k-48k yearly est. 19d ago
  • Financial Services Representative - State Farm Agent Team Member

    Zach Augustyn-State Farm Agent

    Member service representative job in Osseo, MN

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer over 25 years of experience! I began as an agent in Nebraska and now lead a dedicated team in the Twin Cities, serving Minnesota, Wisconsin, and Nebraska. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location in 2025. We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. We are committed to community involvement, we volunteer and coach youth sports throughout the Twin Cities. Our team enjoys a vibrant workplace culture with regular monthly events like potlucks, social gathers and weekly challenges for our social media presence. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company. COMPENSATION: 60-100k+ per year, based on performance. With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation! ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Zach Augustyn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services preferred. Strong analytical and communication skills. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment. Life/Health license (required). Series 6, 63, 65 or 7 (required).
    $32k-48k yearly est. 26d ago
  • Loan Service Representative

    Topline Financial Credit Union 4.1company rating

    Member service representative job in Maple Grove, MN

    TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans A successful Loan Service Representative will be able to do: Reviews all consumer loan files for compliance to help ensure quality. Clearly document and follow up on any corrections to loan documents that need to be completed. Ensure that lien perfections are completed in a timely manner. Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation. Conduct loan file maintenance for all loan products. Complete paid in full report including releasing liens. Provide assistance to branch personnel and/or members resolving any account related issues. Performs other related duties and special projects as required or assigned. Qualifications: 6 months to 1 year loan processing/closing experience is desired. Previous clerical or customer service experience essential. Excellent verbal and written communication skills. Current knowledge of consumer loan regulations and policies relating to processing is essential. Detail oriented with good organizational skills essential and ability to work independently. Salary Range: $22.93 - 28.66 (hourly) Benefits: 401(k) with Employer Match Dental Disability Insurance Employee Perks Flexible Spending Accounts Life Insurance Medical Paid Holidays Paid Time Off Pet Insurance Referral Program Vision Ready to take the next step with us, apply now at ********************************** At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
    $22.9-28.7 hourly Auto-Apply 60d+ ago
  • Adult Residential Support Professional - Part-Time 2nd Shift

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Member service representative job in Inver Grove Heights, MN

    Adult Residential Support Professional (Part-Time) 📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days. This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts. What You'll Do Provide positive role modeling and daily support to residents Monitor and document resident behavior and progress Assist with life skills, meal preparation, and facility upkeep Support residents in achieving treatment goals Administer medications, breathalyzer tests, and urinalysis as needed Respond to emergencies and crisis situations appropriately Transport residents to appointments and activities Participate in staff meetings and ongoing training What We Offer 💲 Mileage reimbursement 🌱 Paid Time Off & annual raises 🏆 Service awards & recognition 💼 403B contribution option 🧘 Calm Wellness App - Premium Access 💳 Early earned wage access with UKG Wallet 🤝 Employee Assistance Program What We're Looking For High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred Previous experience in residential care or similar services is a plus Strong communication, problem-solving, and teamwork skills Valid driver's license preferred Ability to work independently with patience, flexibility, and professionalism Willingness to complete DHS 83 training after hire (required) Physical & Work Environment Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care) Community-based residential setting with moderate noise level Day travel may be required up to 25-50% Join Us At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence. Apply today and be the positive change at Exodus House. LSS is an Equal Opportunity Employer (EOE).
    $36k-45k yearly est. 12d ago
  • Patient Financial Services Rep III- Medical Transportation/EMS

    Fairview Health Services 4.2company rating

    Member service representative job in Saint Paul, MN

    Fairview is looking for a Patient Finical Services Representative III to join out team at our Midway location in St. Paul, MN. This position is approved for 80 hours every two weeks and is benefit eligible. This is an ON SITE position at our Midway corporate location. This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication. This department is responsible for ensuring accurate patient registration, insurance verification, and correct billing practices across multiple systems. Team members research and update patient demographics, code medical services, apply appropriate charges, and resolve account concerns through detailed follow-up and communication. They work directly with patients, payers, and vendors to address insurance issues, process denials, manage credits or refunds, and explain patient financial responsibilities. The department also assists uninsured patients, identifies financial assistance opportunities, and coordinates with external agencies for bad debt and collection processes. Overall, they ensure timely, accurate, and compliant billing and account resolution to support the patient financial experience. Responsibilities * Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate. * Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization. * Performs the best practice routine per department guidelines. * Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback. * Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible. * Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients. * Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts. * Responsible for processing external correspondence in a timely and efficient manner. * Ensures internal correspondence is clearly and professionally communicated and processed expeditiously. * Responsible for verification of insurance and/or patient demographics * Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts. * Educates patients and/or guarantors of patient liability when appropriate. * Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work * Responsible for processing accounts through multiple workflows * Responsible for working accounts requiring more attention to detail * Advanced knowledge of team procedures, standards, and policies, and applies this knowledge through daily work. * Makes appropriate contacts with payers and other necessary parties to obtain and/or provide data or information needed to facilitate timely and accurate account resolution to expedite outcomes. * Utilizes strong understanding of multiple systems/applications to ensure collection of expected payment. * Utilizes knowledge of internal and external departmental functions and workflows to expedite and resolve when necessary. * Responsible for in depth investigation and resolution of complex accounts * Utilizes public speaking skills through high engagement in discussions and meeting facilitation. * May be assigned complex responsibilities/projects that require senior leadership visibility or approval. * Acts as a key resource to the team by mentoring staff and/or supporting the lead. * Responsible for detailed analysis and processing of correspondence to facilitate improved collection processes. * Maintains, complies, and shares knowledge of all relevant laws, regulations, payer and internal policies, procedures and standards. * Extensive knowledge of other areas within the department to provide support as needed. Required Qualifications * 2 years in a medical billing office setting or relevant experience * Organizational skills, Communication skills, Attention to detail * Certified Ambulance Coder (CAC); must obtain within 9 months of hire date Preferred Qualifications * 2 years of medical billing office setting experience * Ambulance billing, follow up, verification or coding * MS Office experience * Coordination of benefits experience * Knowledge of Image Trend Billing Bridge software * Experience working with medical terminology * Experience working with CPT-4 and ICD-10 * Extensive knowledge of FV account review experience, system applications, and RCM workflows * Billing certification * Substantial system super user experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $27k-45k yearly est. Auto-Apply 16d ago

Learn more about member service representative jobs

How much does a member service representative earn in Minneapolis, MN?

The average member service representative in Minneapolis, MN earns between $24,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Minneapolis, MN

$31,000

What are the biggest employers of Member Service Representatives in Minneapolis, MN?

The biggest employers of Member Service Representatives in Minneapolis, MN are:
  1. Crunch Fitness
  2. My Credit Union
  3. Robert Half
  4. Blaze Credit Union
  5. Mymncu
  6. Connexus Credit Union
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