Post job

Member service representative jobs in Minnetonka, MN

- 1,282 jobs
All
Member Service Representative
Service Specialist
Finance Service Representative
Loan Services Representative
Customer Service Officer
Customer Representative
Service Representative
Client Associate
Customer Solutions Specialist
Service Center Representative
Technical Service Representative
Customer Support Representative
  • Antifreeze Sales & Service Rep - AFSR

    Heritage-Crystal Clean, LLC 4.5company rating

    Member service representative job in Saint Paul, MN

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performs other related duties as assigned Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience highly preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements: Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs. Occasionally climbing company approved step stool to access Anti-Freeze containers Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs) Pushing/pulling hand trucks or jacks to move product in and out of trucks Administrative duties as assigned All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. Average Annual Earnings : $55,000-$75,000 The compensation for this role is comprised of a weekly base salary plus uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Join Crystal Clean as an Antifreeze Sales & Service Representative! Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success! Why Choose CC? At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine. What You'll Do: Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers. Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment. Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency. Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads. Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements. What We're Looking For: Effective Communicator: Strong communication skills with an eye for detail. Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively. Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment. Experienced: Route sales experience is highly preferred, but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift hoses weighing up to 40lbs and occasionally climb to access containers. Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks. Must pass a pre-employment physical and drug screening. Work Environment: Work in varied environments with a range of noise levels. Frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Advancement: Opportunities for growth and professional development. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
    $55k-75k yearly 10h ago
  • Client Associate (Seasonal)

    Travismathew

    Member service representative job in Minnetonka, MN

    TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. JOB OVERVIEW The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals. ROLES AND RESPONSIBILITIES Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business Adhere to client service standards and company policies and procedures Foster a friendly, open and inviting environment for all in-store guests Foster a work environment focused on teamwork and productivity Maintain store cleanliness and organization, including front of house and stock space TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Proficient in Microsoft Applications Proficient in point-of-sale (POS) systems Strong written and verbal communication skills Ability to make decisions independently, or escalate when applicable Ability to work non-traditional hours; weekends, evenings and holidays EDUCATION AND EXPERIENCE Minimum 1-year experience in a client services related capacity PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable) Work is performed in a retail environment / store Walk, sit, stand, bend, reach and move continually during working hours PAY Per Hour: $16.00 If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity
    $16 hourly 4d ago
  • Customer Experience & Order Solutions Specialist

    Ultimate Staffing 3.6company rating

    Member service representative job in Minneapolis, MN

    Customer Experience & Order Specialist Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $21-$23/hr (DOE) About the Role We're looking for a Customer Service Specialist who thrives in a fast-paced environment and enjoys delivering exceptional service. This unique position combines E-Commerce Customer Support with Order Management responsibilities, offering variety and growth for someone who loves helping customers and solving problems. What You'll Do Customer Support: Respond to inquiries via Zendesk, email, chat, and phone with professionalism and care. Provide order details, assist with product questions, and resolve complaints promptly. Track shipments and communicate with carriers to ensure timely delivery. Process returns, issue refunds, and provide shipping labels. Order Management: Receive and process customer orders via phone, email, and fax. Accurately enter orders into systems, confirm details, and ensure compliance with policies. Prepare sample packets and product information for customers and events. Generate freight quotes and coordinate shipping logistics. Collaboration & Reporting: Document interactions and resolutions in CRM systems. Communicate trends, issues, and improvement ideas to management. Assist with special projects and maintain organized records. What We're Looking For Experience: 2+ years of customer service experience (B2C preferred). E-commerce experience and familiarity with Zendesk a plus. Knowledge of CRM systems (ACT! or similar) is a plus. Skills: Strong written and verbal communication skills. Proficient in Microsoft Office. Ability to multitask and manage priorities effectively. Solution-oriented problem-solving mindset. Other Requirements: High school diploma or GED. Comfortable working in-office (and okay with dogs in the workplace!). Why Join Us? Competitive pay and consistent weekday schedule. Opportunity to work on diverse tasks across customer service and order management. Collaborative team environment with room for growth. Ready to make an impact? Apply today and help us deliver exceptional service to our customers! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $21-23 hourly 1d ago
  • Rep, Technical Service - Bilingual (French & English)

    Polaris 4.5company rating

    Member service representative job in Wyoming, MN

    At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. JOB SUMMARY: Polaris Technical Service Representatives (TSRs) are tasked with delivering industry-leading case management and service experiences for Polaris dealers and customers through effective technical problem resolution. This role involves managing cases of varying complexity and type, assisting dealers with vehicle diagnostics and troubleshooting, and evaluating warranty and goodwill coverage requests. This highly impactful position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service. TSRs utilize problem analysis, technical proficiency, critical thinking, and clear communication to resolve vehicle cases. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide technical case support to dealership technicians. Vehicle case management will include diagnostics and goodwill coverage requests. TSRs will be responsible for solving and closing cases in short periods of time through effective case management. Manage diagnostic cases by following a comprehensive process: verify the complaint, identify related symptoms, analyze and isolate the issue, implement the fix, and test to ensure resolution. TSRs will be responsible for warranty authorization cases, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy. Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases. Leverage your understanding of customers and dealers, along with your technical expertise and customer-centric approach, to make financial and business decisions that boost brand loyalty. Provide exceptional customer service to both dealers and customers. Conduct flat rate time studies and review warranty flat rate manuals. Assist in the development, review and feedback for service manuals, videos, team tips, diagnostic processes, or technical training materials. TSRs will be used as an internal subject matter expert on vehicle diagnostics and service for assigned vehicle platforms or systems. Support the Owner Connections team in enhancing customer satisfaction and loyalty by offering technical explanations and coaching, evaluating customer-specific coverage, and ensuring clear communication between the dealer, customer, and Polaris. Meticulously document dealer and customer interactions by taking detailed notes across all communication methods. SKILLS & KNOWLEDGE: Hard Skills: Bachelor's degree in engineering preferred or other related technical major, or substantial equivalent technical experience in related work or field A deep understanding of theory and function, as well as experience diagnosing the following: engine mechanical, engine runnability, fuel system, intake and exhaust, suspension, driveline, transmission, electrical, A/C, and other related systems as required. Vast experience and knowledge of electrical theory, electrical component functions, and electrical diagnostics using multimeters and other diagnostic tools as required Proficient in Microsoft Office applications: Word, Excel, SharePoint Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology Efficient and accurate typing skills Soft Skills: Detail-oriented Ability to methodically evaluate complex situations and provide recommendations for resolution Ability to stay composed and confident in high pressure situations Teamwork - work collaboratively with both internal and external team members Strong problem-solving skills Ability to stay positive and empathetic in challenging situations and conversations Preferred: Three to five years of dealer or customer service experience Powersports Industry Knowledge Polaris product knowledge An understanding, appreciation and passion for Polaris products WORKING CONDITIONS Fast-paced office environment. Hybrid work-schedule. Minimum 3 days in office on non-travel periods if based in the Winnipeg or Wyoming area. Successful candidates will be capable and comfortable providing diagnostic support via phone and case support. Approximately 80% of your time will be spent providing support from your office. Mixed office and shop environment. Reliable transportation and valid driver's license required. The starting pay range for Minnesota is $26.44 to $35.10 per hour, plus eligibility for overtime. Individual pay and positioning within the range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills, and geography. While individual pay could fall anywhere in the range based on these factors, it is not common to start at the high end or top of the range. #LI-BO1 To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing. We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today! At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment. About Polaris As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER , RZR and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. *************** EEO Statement Polaris Inc. is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law. Applicants with a disability that are in need of an accommodation to complete the application process, or otherwise need assistance or an accommodation in the recruiting process, should contact Human Resources at ************ or ****************************** . To read more about employment discrimination protection under U.S. federal law, see: Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) .
    $26.4-35.1 hourly Auto-Apply 60d+ ago
  • Customer Support Representative - Full Time

    Dohrn Transfer 4.4company rating

    Member service representative job in Centerville, MN

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our Centerville, MN terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $18 hourly Auto-Apply 8d ago
  • Service Center Representative - Orthopedic Call Center

    Healthpartners 4.2company rating

    Member service representative job in Bloomington, MN

    TRIA is looking to hire a Service Center Representative to join our orthopedic team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The primary work of the Service Center Representative will be dedicated to managing and responding to a high volume of incoming calls. Calls are a mixture of scheduling, messaging as well as assuring the patient is prepared for the next interaction with the care team. The employee will follow processes and procedures that support standard work including defined specific scripts that assure all calls and requests are handled in a timely, accurate and professional manner. The major focus of the Service Center is to provide the best service that supports the goal of Everyone Caring Every Day while building relationships. In addition, employees will support areas within a medical setting with strong interpersonal skills and flexibility. Employees will maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service (i.e. providing a pleasant greeting and a “I'm here to help you attitude”), complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: M-F 8:30a-5:00p Minimum Qualifications: Knowledge, Skills, and Abilities: Critical thinking to manage the complexity of using multiple processes and applications while supporting patient safety needs and experience. Ability to handle and implement frequent changes in processes and protocols. Strong verbal and written communication, human relations sensitivity and strong customer service skills, listening and telephone etiquette skills, medical terminology knowledge desirable, accurate computer/keyboarding skills required, comfort in asking patients for copays and payments, ability to promote and maintain good patient relations and patient confidentiality, demonstrates knowledge of age related growth and development principles necessary to provide appropriate service and assure safety of patients. Preferred Qualifications: Education, Experience or Equivalent Combination: Some post-secondary education preferred. Licensure/ Registration/ Certification: NA Knowledge, Skills, and Abilities: Computer skills required including using dual monitors. Call Center experience a plus. Some medical background preferred. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Disability Services Specialist

    Mitchell Hamline School of Law 3.7company rating

    Member service representative job in Saint Paul, MN

    The Disability Services Specialist will provide a broad range of assistance for students seeking disability-related accommodation at Mitchell Hamline School of Law. This position demands a high level of competence, sensitivity and integrity in all areas related to students with disabilities. Effective communication and administrative skills, along with the ability to work in an active office environment with a diverse population of students, faculty, and staff, are essential. Because the Disability Services Department requires a student-facing presence at all times, and because of the nature of the essential job duties and responsibilities of the Disability Services Specialist position, the Disability Services Specialist's ability to work on campus at least 50 percent of the time, and up to 100 percent of the time during peak business periods, is essential. The Disability Services team is dedicated to ensuring equitable access while creating an inclusive campus community with a universally designed learning environment. Mitchell Hamline School of Law is committed to ensuring access to educational opportunities, programs, and services for all qualified students in accordance with the Americans with Disabilities Act (ADA) As Amended, and Section 504 of the Rehabilitation Act of 1973. The institution does not discriminate on the basis of disability in the administration of its education-related programs. Essential Duties and Responsibilities: Intake and Case Management Manage student caseload. This duty includes conducting initial meetings, reviewing documentation, creating case notes, intentional follow up with students and/or faculty members, and referring students to on campus and/or external community resources. Interprets and explains School policies and procedures to students, adjuncts and faculty who are requesting information and/or using services; adheres to Family Educational Rights and Privacy Act of 1974 (FERPA). Requests and analyzes medical reports and disability verifications from state licensed care providers; explains disability verification requirements to providers; and maintains confidential student files. Supports students' individualized modifications and accommodations needed for academic access. Provides support for students through meetings to discuss goals, progress, and any unresolved issues/concerns. Records Reviews, updates, and maintains student records (e.g., SIS/Jenzabar, AIM). Coordination of Auxiliary Services Testing Accommodation Process The Disability Services Specialist will support the Disability Services team in implementing student testing accommodations. Strong written and verbal communication with students, faculty, and Disability Services team members is essential. Due to the dynamic nature of the testing process, the Disability Services Specialist must be able to work independently, manage multiple deadlines and consistently exercise critical problem-solving and decision-making skills. Assist with proctoring exams during high-volume periods. Alternative Format Materials This position will facilitate and manage departmental processes related to alternative format materials. Responsibilities include supporting the student request process for alternative format textbooks and ensuring timely delivery of materials. The Disability Services Specialist will also evaluate course materials for accessibility, as needed. Assistive Technology The Disability Services Specialist will assist the Disability Services team in working with external vendors and the implementation of various assistive technology tools, including but not limited to Read & Write (literacy tool) and Glean (audio-notetaking). This position may also assist in providing informational training to students regarding approved accommodations and assigned assistive technology tools. Captioning and American Sign Language (ASL) The Disability Services Specialist will work directly with faculty and with Disability Services' external vendor for real-time and post-production student captioning requirements. This position will also assist with captioning needs for large-scale events such as orientation and commencement. Additionally, the Disability Services Specialist may support the Director of Disability Services in organizing and scheduling ASL interpreters. Implementation of additional auxiliary services, as needed. This may include organizing the logistics of ergonomic furniture for on-campus needs. As well as other duties as assigned. Minimum Qualifications: Associate's degree or an equivalent combination of education and experience. Minimum of two years' experience working in higher education. Preferred Qualifications: Bachelor's degree in education, special education, social work, counseling, communications, psychology, vocational rehabilitation, or a related field. One year of experience working specifically in the disability services field. Working knowledge of Accessible Information Management (AIM) software, or other related student information management software in the field of Disability Services. Pay Range The estimated pay range for this position is $22.00 - $29.00 per hour. Benefits Health insurance Dental insurance Life/AD&D insurance (MHSL pays for) Optional Life Insurance Disability Benefits (MHSL pays for) Generous Holidays and Winter Break 403(b) Retirement plan (Generous MHSL match) Employee Assistance Program (EAP) Competitive compensation package To apply, please submit a cover letter and resume. Review of applications will begin immediately and will continue until the position is filled or otherwise closed at the School's discretion. Mitchell Hamline School of Law does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Notice of Nondiscrimination re: Title IX Sex Discrimination Mitchell Hamline School of Law prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions about sex discrimination or harassment to the Title IX Coordinator. The notice of nondiscrimination and information about reporting concerns is located on our website ( ********************************************** ).
    $22-29 hourly 60d+ ago
  • Clinical Services Specialist 2 - Central

    Hologic 4.4company rating

    Member service representative job in Saint Paul, MN

    Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing. Description Duties & Responsibilities: Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals Provide post-sales application support of Hologic imaging/interventional products (new hire year 1) Provides pre & post application support of Hologic imaging/interventional products after year 1 Provide competitive information/new product information to appropriate internal teams Provide competitive market information to corporate marketing Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner Training Customer on new product or product updates including system and functionality Provide continued customer service through post-applications support Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve Support various corporate initiatives as required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required: Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders Adept at connecting to a wide range of individuals and networking with the intent of growing business Must be able to operate in a fast-paced, dynamic environment Ability to be highly adaptable to complexity and change with accuracy and attention to detail Excellent verbal and written skills Ability to build stable working relationships both internally and externally with customers Maintain required ARRT qualifications as applicable Ability to lift and/or move up to 50lbs Education: Bachelor's degree preferred Graduate of an accredited Radiologic Sciences Program Licenses/Certifications (RT)(R)(M) for Mammography Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate. Experience: Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred. Additional Details: 100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand. International travel may also be required. \#LI-KM3 Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
    $77.6k-121.3k yearly 46d ago
  • Customer Service Officer

    Lumina Agency 3.0company rating

    Member service representative job in Minneapolis, MN

    At Lumina Agency, we illuminate possibilities. We are a forward-thinking consulting and project development firm dedicated to transforming ideas into impactful results. Our team thrives on precision, innovation, and collaboration, ensuring every project is delivered with excellence. We believe in empowering our people, cultivating leadership, and creating an environment where talent grows and careers advance. Job Description We are seeking a Customer Service Officer to join our team and serve as a reliable point of contact for client inquiries, service coordination, and support needs. The ideal candidate will demonstrate strong communication skills, an organized approach to problem-solving, and the ability to maintain a positive, client-focused attitude. This role plays a key part in ensuring smooth service operations and maintaining the high standards of excellence that define Lumina Agency. Responsibilities Respond to client inquiries with professionalism and accuracy. Provide clear guidance, updates, and support throughout the service process. Maintain detailed and organized records of client communications and requests. Coordinate with internal departments to ensure timely resolution of client needs. Monitor service performance and proactively identify improvement opportunities. Uphold the agency's standards of quality, confidentiality, and operational excellence. Qualifications Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Professional demeanor and client-oriented mindset. Ability to handle inquiries with accuracy, tact, and discretion. Problem-solving mindset and commitment to continuous improvement. Proficiency in basic office software and digital communication tools. Additional Information Competitive annual salary of $51,000 - $54,000. Opportunities for professional development and internal career growth. Supportive and collaborative work environment. Skill-building and training programs. Full-time position with stable, long-term career potential.
    $51k-54k yearly 5d ago
  • Lease Servicing Specialist III

    Cobank 4.8company rating

    Member service representative job in Minneapolis, MN

    A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Benefits Offered by CoBank * Careers with a purpose * Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays * Competitive Compensation & Incentive * Hybrid work model: flexible arrangements for most positions * Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance * Robust associate training and development with CoBank University * Tuition reimbursement for higher education up to $10k per year * Outstanding 401k: up to 6% matching and additional 3% non-elective contribution & Student Loan Match * Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution * Associate Resource Groups: creating a culture of respect and inclusion * Recognize a fellow associate through our GEM awards Job Description Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking, and maintenance activities. Works in a team environment and collaborates with other internal teams including operations, , asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Lease Operations leadership and other internal departments. Assists supervisor with process documentation, training and continuous improvement activities. Essential Functions * Coordinates with leasing customers and partners to collect credit conditions required to prepare lease documents. Validates conditions meet requirements. * Prepares and sends lease contract documents to leasing customers and partners in accordance with FCL policy and procedure, ensures completeness and accuracy over lease agreements * Completes booking activities to meet internal, partner and customer commitments. Performs booking functions to active lease contracts in the lease accounting system. Performs validation steps over contract documents and system attributes to ensure the completeness and accuracy of manually keyed attributes to the lease accounting system. * Obtains additional approval from LDS leadership for payment requests outside of authority.Completes funding activities for assigned accounts to meet internal, partner and customer commitments. Performs appropriate due diligence according to FCL policies and prepares vendor payment requests within authority limits. Obtains additional approval from leadership for payment requests outside of authority. * Performs maintenance activities in support of contract modifications, corrections and end of lease decisions over the life of the lease. * Concentrates efforts on small project transactions and standard structured customers and transactions. Manages a portfolio of transactions across multiple partner segments and/or regions. * Completes UCC filings within regulatory guidelines and takes appropriate steps to manage recordable legal documents with title companies, state and local jurisdictions. * Backs up other team members. Performs various activities for other teams in support of work load leveling. * Performs quality assurance functions. Works with team to ensure that high quality standards are achieved. Identifies opportunities for quality improvements and coordinates with management to implement improvements. * Communicates activity status to team and leadership. Keeps supervisor informed of work load and escalates issues in a timely manner. * Actively engages with team contributing to fulfillment of overall partner and customer commitments and issue resolution. * Participates or leads with supervisor assistance in relationship status calls and participates in on-site visits to assigned accounts to build relationships and improve service. * Works closely with Relationship Managers, Account Managers, Customers and Lease Partners to provide superior customer service. * Periodically reviews and updates procedures to align with business practices. * Actively identifies continuous improvement opportunities and partners with management to implement process and system enhancements. Performs user acceptance testing, updates procedures to support change and support leadership in change management activities. * Cross-trains in order to assist and back-up other associates. Proficient with all small deal and standard structured servicing relationships. Education * High school diploma or GED required Work Experience * 3 years of experience, preferably in the leasing industry. required Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $57,200 - $65,500. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. Responsibilities Performs end to end deal management activities for lease transactions. Responsible for task prioritization, quality assurance, documentation, funding and booking, and maintenance activities. Works in a team environment and collaborates with other internal teams including operations, , asset management, credit, accounts payable and tax to ensure that lease origination commitments are fulfilled. Provides periodic status to Lease Operations leadership and other internal departments. Assists supervisor with process documentation, training and continuous improvement activities.
    $57.2k-65.5k yearly Auto-Apply 10d ago
  • Environmental Services Specialist (Housekeeping)

    Gillette Children's 4.7company rating

    Member service representative job in Saint Paul, MN

    1.0 FTE (80 hours/pay period); Wednesday-Sunday, 9:00am-5:30pm. Position is based at the main St. Paul campus location. Performs routine housekeeping tasks to provide a clean, safe, sanitary environment for our patients and other customers. This is accomplished by following practices that meet the standards of the healthcare industry regulatory guidelines for quality cleaning and infection prevention practices as well as Gillette Children standards. Position also responsible for completion of set-ups and takedowns of meeting space, project work such as stripping and refinishing hard floor, shampooing carpet and furniture, wall washing and operation of various floor machines; and other project duties as directed by supervisor. Candidates with in-depth floor cleaning knowledge and experience are strongly preferred. This position demonstrates EVS's commitment to Gillette's standards of best practices for customer service and for creating a teamwork environment. Compensation & Benefits: The hourly wage for this opportunity is $21.00/hour to $27.44/hour, with a median wage of $22.87/hour. In addition, this position is eligible for shift differential pay, which includes $.95/hour for weekends, $.95/hour for evenings, and $2.00/hour for nights. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above. Primary Job Responsibilities: Maintains a clean, safe, sanitary environment according to infection prevention and quality standards. Performs basic housekeeping duties such as damp wiping, dusting, vacuuming, dust and damp mopping, and bed changes in all areas for patients and family, support staff / physicians / volunteers, and visitors to the facility. Performs all cleaning and waste management tasks in Inpatient Units, Clinics, Surgical Operating Rooms, all sterile areas, public areas and all points of contact with patients, visitors and staff, according to Infection Control, Safety and other regulatory guidelines Changes privacy and shower curtains according infection prevention guidelines. Restocks hand hygiene products such as paper products, liquid handwashing soap and hand sanitizer. Think and act responsibly to reduce waste and improve efficiency. Collects and transports municipal trash, infectious waste (i.e. sharps containers), non-confidential recycling and soiled linen. Routine removal of spots from carpets, furniture, walls, cabinets, doors, and other surfaces in assigned area. Performs other project duties as directed by supervisor. Completes set-ups and takedowns of meeting space. Performs project work such as burnishing, floor scrubbing, stripping and refinishing hard floor, shampooing carpet and furniture, wall washing and operation of various floor machines. Completes routine tasks as stated in written assignment and documents quality and productivity information into written and/or electronic formats. Utilize Gillette's electronic medical record program (QCPR) to removes completed discharge cleaning from Discharge list, and also to remove from service patient room when performing floor maintenance, and then return to service through same program. Utilizes Surgery Patient Tracking program to understand and respond appropriately and timely to Operating Room turnover status throughout shift. Stays current on safety protocols by responding to emergency situations, and providing information upon request regarding safe handling of all hazardous materials, waste, and equipment. Performs other duties as directed by supervisor, manager, or lead housekeeper. Qualifications: Required: Must have a score of 80% or higher on the Environment of Care, Pre-Employment Reading Comprehension Test. Knowledge, Skills and Abilities: Working independently to complete assigned tasks Ability to follow established routine to satisfy customer requirements and department protocol Strong interpersonal skills to communicate professionally with all customers, responding verbally to customers in a manner consistent with organizational customer services values Ability to be flexible; use critical thinking while meeting the needs of external and internal customers; able to handle varied cleaning tasks; alter activity as priorities change in a busy area Demonstrated ability to read and comprehend English language in order to read labels on all cleaning chemical packaging and to perform tasks following the written directions and safety precautions, and to read and comprehend Infection Control Precaution signs in order to perform work within infection control expectations, including the use of personal protection equipment (PPE) when appropriate.   Ability to respond to emergency situations effectively, including, but not limited to, blood and body fluid spills clean up Knowledge of EVS processes and frequency of cleaning expectations in order to follow daily, weekly, monthly, quarterly and annual cleaning schedules Preferred: Experience performing a variety of general cleaning tasks in occupied spaces Ability to use computers and related software applications At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential. Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws. Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses. To learn more about working at Gillette Children's, please visit ****************************************** Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.
    $21-27.4 hourly 6d ago
  • Member Service Representative - Full Time

    Genisys Credit Union 4.1company rating

    Member service representative job in Eagan, MN

    Ensures that members are promptly and professionally served by performing a broad variety of member services functions. This is primarily a lending/member service position. May be required to perform teller transactions, as needed. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the efficient, effective, and accurate performance of Teller functions, as needed. Represents the Credit Union in a courteous and professional manner. Assists with check/cash deposits/withdrawals, as needed, while adhering to our cash/check handling policy. Processes cash advances, cashier's checks, money orders, and government savings bonds, after verification of signatures and account review. Operates cash dispense/recycler machines, if applicable. Assists with ATM and/or Night Drop processing. Assists with processing end of day branch balancing tasks. Answers phone. Assists with balancing and imaging checks. Assumes responsibilities for providing effective member service for all phases of consumer loan processing and member service activities. Completes consumer loan applications while interviewing members. Makes recommendations on credit worthiness of applicant. Reviews loan application file to verify that application data is complete and meets credit union standards, including type and amount of loan, borrower assets, liabilities, and length of employment. Pulls credit bureau to verify accuracy of information on application. Processes and verifies accuracy of applicable loan forms. Calls specified companies to obtain loan balances and pay history. Informs decision maker of discrepancies in application information. Schedules member loan closings in a way that offers excellent member service. Verifies that loan approval conditions are met before pay out. Properly disburses loan proceeds on approved consumer loans Maintains timelines and quality in processing loans. Approves loan within specified limits according to Credit Union guidelines or refers loan to Underwriting for approval. Reconciles member problems with accounts. Opens and closes personal, business, and legal accounts Processes Certificates of Deposits and IRAs. Processes check orders and stop payments on checks. Processes ATM/Debit card requests and fraud or disputes. Assumes responsibility for cross-selling and promoting Genisys products and services. Shows support of the Credit Union's goals and objectives Cross-sells Credit Union products and services. Cross-sells Credit Union loan protection products. Maintains an individual scorecard with assigned sales goals. Uses sales tracking program for selling opportunities. Reviews credit reports to uncover loan opportunities. Proactively calls and/or emails members using credit union lead lists to seek out sales opportunities. Establishes and maintains sales pipelines for future sales opportunities. Follows up on sales leads and past sales conversations with members/non-members. Use sales tracking program to place service and sales calls. Completes Monthly Sales Plans or Improvement Plans, when applicable. Comes prepared for sales related meetings (i.e. one-on-one coaching sessions, weekly branch sales meetings, etc.). Assumes responsibility for establishing and maintaining effective, professional business relations with members. Ensures that members' requests and questions are promptly resolved. Processes account change requests. Ensures that all members are informed of Credit Union services and policies including eligibility for membership, types of available accounts, interest and dividend rates, payroll deduction options, and other related services and information. Maintains privacy of member account information. Ensures that the Credit Union's quality reputation is maintained and projected. Establishes and deepens member's relationships thru onboarding. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required. Keeps supervisor informed of area activities and of any significant problems or concerns. Completes required reports and records accurately and promptly. Attends meetings and training sessions as required. Maintains positive working relationships with other team members and/or departments. Assists other team members, as needed, to achieve goals. Assumes responsibility for related duties as required or assigned. Ensures that work area is clean, well maintained, and secure. Performs other duties that help support branch operations or sales, as assigned or directed by supervisor. Maintains and promotes an adequate productivity level while providing quality member service. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Ability to become and remain 100% bonded. Credit Insurance Licensing is a requirement. Licensing exam must be taken within two weeks of accepting the position and before lending training begins. After one unsuccessful testing attempt, a second and final attempt is required within 2 weeks. Inability to pass the licensing exam after two attempts will result in placement in another position or dismissal. Once in the position, may need to obtain Signature Guarantee Medallion Certification, Notary Public, and NMLS. Required Knowledge: Knowledge of Lending policies and procedures. Basic understanding of Credit Union operations. BSA Specific Requirements: Knowledge of Customer Identification Program including Beneficial Ownership requirements, Customer Due Diligence program, Identity Theft Red Flags, Financial Exploitation Prevention Act, Truth in Savings, Privacy Policy, OFAC requirements and reporting suspicious activity when identified to your Manager or to the BSA department. Complete assigned training. Experience category: Previous sales experience helpful. Skills/Abilities: Good communication skills. Professional appearance, dress, and attitude. Good math skills. Ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Good typing skills. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION This employment position may require the employee to regularly sit, stand, talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. WORKING CONDITIONS None: No hazardous or significantly unpleasant conditions (such as in a typical office). The noise level in the work environment is usually moderate. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. Mathematics Ability: Ability to perform basic math skills and to use decimals to compute ratios and percents, and to draw and interpret graphs. Language Ability: Ability to use passive vocabulary of 5-6,000 words; to read at a slow rate; define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, adjectives, and adverbs. Ability to communicate in complex sentences; using normal word order with present and past tenses; and using a good vocabulary.
    $38k-44k yearly est. Auto-Apply 60d+ ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Maple Grove, MN

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $21.54 - $32.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 24d ago
  • Consumer Loan Servicing Representative

    Blaze Credit Union

    Member service representative job in Saint Paul, MN

    Role: Consumer Loan Servicing Representative performs a variety of support duties including assisting members and employees with questions regarding lending products and services by phone, messages, chats, and email. Weekly schedule includes Saturday rotation. Job Type: Full Time, Hybrid eligible: must work in office 3 days per week including Monday & Friday; Hybrid schedule subject to change Major Duties and Responsibilities Answers incoming phone calls and chats about servicing current consumer loans Assists members by taking payments over the phone through SWBC Assists members with payment options, set up and changes Completes requests for payment reversals/recasts Initiates Payment Deferral Program requests Collects and reviews proof of insurance for auto loans Assists members with CPI placement and waivers Provides pay-offs for members and third parties Completes Letters of Guarantee requests for insurance companies Gathers loan information and files Gap and CUNA claims Assists members with questions on loan products, promotions, and offers Completes Q2 digital banking messages Performs other duties as assigned to support effective department operations Other Duties Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Exhibit Blaze's Core Value's: Better Lives, Thoughtfully Compassionate, Minnesota's Best, and Give Back Regular and predictable attendance Perform other duties as requested Requirements Experience/Education/Certifications/Licenses Minimum high School degree or equivalent Minimum 1-year financial institution experience Customer Service experience preferred Demonstrated Knowledge Strong verbal and written communication skills Computer skills including Microsoft products Knowledge of DNA core financial platforms desire Ability to work in a fast-paced environment and manage multiple tasks Communication Skills Ability to proactively respond to members/employees to problem-solve based on guidelines; written communications are based on templates but can be modified. Physical Requirements Ability to sit and stand; answer calls; operate computer; interact with internal employees and members on the phone; travel to designated offices; lift up to 20 lbs. Diversity creates a healthier atmosphere, and we encourage diverse applicant depth and breadth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The salary range for this position is: $21.31 - $25.00/hour. This range reflects the base salary for this position. We have other benefits associated with this position which include: low-cost medical (as low as $20 a paycheck), dental insurance, vision insurance, quarterly bonuses, generous vacation and sick time hours, paid leave options, up to 6% 401k contribution, and tuition reimbursement. Salary Description 21.31-25
    $21.3-25 hourly 60d+ ago
  • Financial Services Representative - State Farm Agent Team Member

    Zach Augustyn-State Farm Agent

    Member service representative job in Osseo, MN

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Here at Zach Augustyn - State Farm Insurance in Maple Grove, MN, we offer over 25 years of experience! I began as an agent in Nebraska and now lead a dedicated team in the Twin Cities, serving Minnesota, Wisconsin, and Nebraska. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location in 2025. We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. We are committed to community involvement, we volunteer and coach youth sports throughout the Twin Cities. Our team enjoys a vibrant workplace culture with regular monthly events like potlucks, social gathers and weekly challenges for our social media presence. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company. COMPENSATION: 60-100k+ per year, based on performance. With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation! ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Zach Augustyn - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide clients with financial planning and investment advice. Assist clients with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services preferred. Strong analytical and communication skills. Goal-oriented and motivated by achieving measurable results. Ability to manage multiple priorities and work effectively in a fast-paced environment. Life/Health license (required). Series 6, 63, 65 or 7 (required).
    $32k-48k yearly est. 3d ago
  • Patient Financial Services Representative

    Fairview Health Services 4.2company rating

    Member service representative job in Saint Paul, MN

    This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication. Responsibilities * Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate. * Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization. * Performs the best practice routine per department guidelines * Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback. * Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible. * Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients. * Contacts payers via portal or provider service center to facilitate timely and accurate resolution of accounts. * Responsible for processing external correspondence in a timely and efficient manner. * Ensures internal correspondence is clearly and professionally communicated and processed expeditiously. * Responsible for verification of insurance and/or patient demographics. * Understands expected payment amounts and Epic expected payment calculations to appropriately adjust accounts. * Educates patients and/or guarantors of patient liability when appropriate. * Understands and complies with all relevant laws, regulations, payer and internal policies, procedures, and standards, and applies this understanding through daily work Preferred Qualifications * 1 year Medical billing office setting experience * MS Office experience * Insurance/follow up experience * Coordination of benefits experience * Epic, Brightree, Billing Bridge, or comparable software account experience Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $27k-45k yearly est. Auto-Apply 13d ago
  • Financial Services Representative State Farm Agent Team Member

    Amy Wakem-State Farm Agent

    Member service representative job in Saint Paul, MN

    Job DescriptionROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Amy Wakem - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my office
    $32k-48k yearly est. 26d ago
  • Loan Service Representative

    Topline Financial Credit Union 4.1company rating

    Member service representative job in Maple Grove, MN

    TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our Loan Servicing team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. Loan Service Representatives are responsible for reviewing & processing consumer loan files to ensure compliance with TopLine Policies & Procedures as well as all state and federal regulations. They are also responsible for the post-closing servicing of both direct and indirect consumer loans. This position also provides support to branch personnel in regards to the processing and closing of consumer loans A successful Loan Service Representative will be able to do: Reviews all consumer loan files for compliance to help ensure quality. Clearly document and follow up on any corrections to loan documents that need to be completed. Ensure that lien perfections are completed in a timely manner. Maintain complete and accurate files pertaining to consumer loans including, but not limited to, applications, documents, collateral tracking and filing, insurance records, recording of documents, and other documentation. Conduct loan file maintenance for all loan products. Complete paid in full report including releasing liens. Provide assistance to branch personnel and/or members resolving any account related issues. Performs other related duties and special projects as required or assigned. Qualifications: 6 months to 1 year loan processing/closing experience is desired. Previous clerical or customer service experience essential. Excellent verbal and written communication skills. Current knowledge of consumer loan regulations and policies relating to processing is essential. Detail oriented with good organizational skills essential and ability to work independently. Salary Range: $23.63 - 29.53 (hourly) Benefits: 401(k) with Employer Match Dental Disability Insurance Employee Perks Flexible Spending Accounts Life Insurance Medical Paid Holidays Paid Time Off Pet Insurance Referral Program Vision Ready to take the next step with us, apply now at ********************************** At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.
    $23.6-29.5 hourly Auto-Apply 10d ago
  • Financial Services Representative - State Farm Agent Team Member

    Ben Meyer-State Farm Agent

    Member service representative job in Minneapolis, MN

    Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Signing bonus ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Ben Meyer - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. Use a customer needs-based approach to multiline and deepen customer relationships. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. As an Agent Team Member, you will receive: Group Life Insurance Benefits 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Disability benefits Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Sign on bonus
    $32k-48k yearly est. 6d ago
  • School Health Services Specialist (ESP - Responsibility Level 3)

    Orono Schools 3.2company rating

    Member service representative job in Orono, MN

    School Health Services Specialist (ESP - Responsibility Level 3) JobID: 2335 Educational Support Personnel/Health Clerk Date Available: ASAP Additional Information: Show/Hide Description: School HEALTH SERVICES SPECIALIST Job Summary: * Work under the direction of the District Licensed School Nurse and building/program administrators. * Provide coverage or support in school health offices as needed and assigned. * Provide health specialist support at Schumann Elementary School. * Administer routine and minor first aid to students (e.g. band aids). * Implements direct care components of individualized health-related plans (e.g. allergies, asthma, concussions, ADHD, seizures, etc.). * Dispenses daily medications according to documented plans and protocol overseen by LSN. * Support students with fragile medical conditions/needs during recess and lunch times. * Monitor students with special needs for warning signs or symptoms of critical care needs. * Record student health concerns or health office visits as required. * Maintain accurate routine records. * Other duties as assigned. Qualifications * Previous work in a school health office setting preferred. * Licensed Practical Nurse (LPN), preferred. * CPR/First Aid Certification or willingness to obtain. * Ability to exercise judgment in dealing with emergencies and special health needs of students. * Knowledge of data privacy and the ability to maintain confidentiality. * Dedication to providing the highest level of customer service to the school community. * Enjoy working in a fast-paced environment with students, parents, and school staff members. * Ability to multi-task and prioritize work responsibilities. * Display flexibility and openness to change. * Ability to initiate tasks based on situational needs. * Willingness to participate in ongoing staff development and dedication to continuous professional growth. * Visual ability to read handwritten or typed documents, and the display screen of various office equipment and machines. Schedule: Monday-Friday, 6.5 hours per day, approximately 180 days per year COMPENSATION * Hourly Wage: $20.33-$21.80 * Differentials * Nursing Assistant certificate (CNA) $0.25 * Medical Assistant certificate (CMA or RMA) $0.50 * Licensed Practical Nurse (LPN) license $1.50 * Registered Nurse (RN) license (2-Year Nursing Degree) $2.50 * Minnesota PERA Pension Plan INSURANCE * Single Health: 90% Covered by District * Employee + 1 Health: 75% Covered by District * Family Health: 75% Covered by District * Dental: 100% covered by District * Life insurance equal to annual wages: 100% Covered by District * LTD insurance: 100% Covered by District * Employee Assistance Plan (EAP) Schedule: 6.5 hours/day 178 days/year (student days) Bargaining Group and Level: ESP Responsibility Level III Application Procedure: All applicants must apply online at: *********************** District Website: ******************** Contact: Corinna Graner, Ed.S., Director of Special Services ************ ****************************** or Dr. Scott E. Alger, Executive Director of Human Resources ************ ***************************
    $20.3-21.8 hourly Easy Apply 12d ago

Learn more about member service representative jobs

How much does a member service representative earn in Minnetonka, MN?

The average member service representative in Minnetonka, MN earns between $24,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Minnetonka, MN

$31,000
Job type you want
Full Time
Part Time
Internship
Temporary