Member Service Representative Jobs in Oklahoma City, OK

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $12.50 - $18.75/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $20,400.00. Job Description Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Sales and Retention Representative. The Sales and Retention Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $51,558. This reflects the fulltime hourly base rate of at least $15.00 and target commission is $1,700 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. You must live within the area of Oklahoma City, Ok and be willing to train and work in the call center after graduation. What You'll Do * You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us * You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. * Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. * You'll upsell, cross-sell, and work to retain every customer with whom you interact * You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) * You'll use our customer database to tailor solutions and help customers understand their billing What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum * High school diploma, GED, or relevant work experience * Effective communication skills * Excellent computer skills * Demonstrated ability to multi-task * Excellent interpersonal skills to work effectively with teams * Excellent ability to persuade others through indirect influence * Ability to seek out opportunities and take initiative with little or no direction * Demonstrated capacity to thrive in a high-change, often ambiguous business environment * Ability to establish customer relationships in a fast-paced environment Preferred * Experience in the telecommunications industry * 1+ years in a sales quota or retention environment * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $12.50 - $18.75/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $20,400.00. Job Description Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Sales and Retention Representative. The Sales and Retention Representative is a full-time position currently working in the office. This is a highly consultative sales opportunity. Call center hours of operation are 7am - 10pm, Mon - Fri and 8am - 8pm, Sat. We have a shift bid process that you will go through before you are finished with the training program. As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual salary amount of $51,558. This reflects the fulltime hourly base rate of at least $15.00 and target commission is $1,700 a month. Employees also receive a ramp period of 2 months to adjust to commission earnings. You must live within the area of Oklahoma City, Ok and be willing to train and work in the call center after graduation. What You'll Do You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services. Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs. You'll upsell, cross-sell, and work to retain every customer with whom you interact You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course) You'll use our customer database to tailor solutions and help customers understand their billing What's In It For You? How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here: Who You Are You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order. Qualifications: Minimum High school diploma, GED, or relevant work experience Effective communication skills Excellent computer skills Demonstrated ability to multi-task Excellent interpersonal skills to work effectively with teams Excellent ability to persuade others through indirect influence Ability to seek out opportunities and take initiative with little or no direction Demonstrated capacity to thrive in a high-change, often ambiguous business environment Ability to establish customer relationships in a fast-paced environment Preferred Experience in the telecommunications industry 1+ years in a sales quota or retention environment 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Member Service Associate - Bilingual Preferred** Regular Full-Time Clerical 11 days ago Requisition ID: 1024 Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. **ABOUT YOU:** You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. **VISIT:** * okcu.org * facebook.com/OklahomasCU * instagram.com/oklahomascreditunion * linkedin.com/company/oklahomascu * twitter.com/OklahomasCU * youtube.com/user/MyOECU **This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.** **ESSENTIAL FUNCTIONS:** * Provide outstanding member service and contribute to overall team effort. * Fully understand and actively assist members in using credit union products and services. * Assist members on the phone, in live chat or by email with general account inquires and credit union information. * Assist members with account-related requests and research, such as funds transfers, stop payments, inquiries about credit union deposit products and service charges, debit card usage and limits, accounts transactions, funds availability, and check verification requests by third parties . * Troubleshoot member remote access channels and assist members with online banking, bill pay, and mobile deposit. * Research and resolve member problems, acting as the member liaison between other departments when necessary. * Answer basic member inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and member privacy policies. * Perform member requested research, including printing statements and check copies; send documents to members to obtain signatures via secure email. * Review daily, weekly and monthly reports as assigned; including money on deposit, inactive accounts, zero balance loans, large check deposits and referral reports. * Assist Credit Union Shared Branches with Currency Transaction Reports, submit verifications of insurance, distribute incoming faxes, and review returned mail. * Ensure confidentiality regarding member transactions and information. * Ensure actions are compliant with all credit union policies and procedures. **EDUCATION AND EXPERIENCE:** * High school diploma or equivalent. * Six months of customer service experience. * Experience in a call center environment is preferred. * Multi-lingual capabilities to include Spanish preferred. **BENEFITS FOR ALL ELIGIBLE EMPLOYEES:** * 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3% * Volunteer opportunities to serve the community * Gym membership reimbursement * Comprehensive training opportunities * And much more **Oklahoma's Credit Union is an EEO/AAP employer.**

Customer Service Representative - Veterinary Experience Lakeview Pet Hospital Oklahoma City, OK Now hiring EXCEPTIONAL people for our team! Disclaimer: This is NOT a boring office job, if you are a high-performing individual who is a compassionate people person and likes a daily challenge...keep reading! Lakeview Pet Hospital is seeking to hire a Full-Time or Part-Time Client Service Representative/Receptionist to join our team at our thriving and expanding practice in Oklahoma City, OK. Our WHY "To constantly push the boundaries of superior service and medical excellence. To make a difference in the lives of pets and people." Our CULTURE is what sets Lakeview Pet Hospital apart, both for our staff and our clients. We are a family-owned business with a high emphasis on honesty and integrity. We take a personal interest in each of our team members and want someone that is as passionate about patient care as we are. Lakeview Pet Hospital is a well-established and full-service AAHA Accredited and Fear Free Certified Practice in NW Oklahoma City. Our busy four-doctor practice specializes in companion animal medicine and we're looking for great people who want to make a difference in the lives of pets and people in our brand new state-of-the-art facility. We are seeking to hire a Full-Time/Part-Time Veterinary Receptionist/Client Service Representative. Our team requires someone with proven loyalty and integrity. Ideal candidates have two or more years of customer service experience, be tech savvy, love working with people (and pets too!), and have a willingness to learn. Previous face-to-face customer experience is preferred. This job requires someone who is a critical thinker and possesses problem solving skills for daily challenges. We desire someone who excels at communication, can receive feedback and has situational awareness skills. Must be able to maintain calm under pressure, and capable of handling and diffusing emotional situations. A drive to continually improve their knowledge and skillset is a must, as we constantly want to enhance the veterinary experience for our clients and our patients. Hours of Operation: M-F 7:30AM-6:00PM, Sa 8:00AM-4:00pm. Weekends rotate. We are needing 35-40 hours of availability. We are open to a Part-time position that meets the needed days and hours. Benefits: · Competitive Pay (Negotiable on experience) · 401K/Retirement matching (pending eligibility) · Full Benefits (health/vision/dental) · Mental health resources · Flexible Schedule (Saturday rotation) · Company uniforms · Discounted food & services · Awesome work team! Why choose us? Here's why our employees love working here: work-family, respectful culture, work-life balance, learning environment, relationships (peer & boss), high-standards/relaxed atmosphere, striving to grow together, supportive team, hands-on training, education opportunities & amazing clients…want to know more, call at ************ or visit *************************** to learn more about us. At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including: • Comprehensive medical, dental, and vision insurance • 401(k) matching • Generous holidays and paid time off • Career development programs • Robust health and wellness initiatives • Employee referral bonus programs and much more! AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Responsible for increasing member and provider satisfaction, retention, and growth by efficiently delivering competitive services to members and providers through a fully integrated organization staffed by knowledgeable, customer-focused professionals supported by exemplary technologies and processes. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. + Customer inquiries are of basic and at times complex nature. + Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide members along a clear path to care. + Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. Triages resulting rework to appropriate staff. + Documents and tracks contacts with members, providers, and plan sponsors. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. + Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. + Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. + Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. + Uses customer service threshold framework to make financial decisions to resolve member issues. + Explains member's rights and responsibilities in accordance with contract. + Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. + Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues. + Responds to requests received from Aetna's Law Document Center regarding litigation; Lawsuits. + Handles extensive file review requests. + Assists in preparation of complaint trend reports. Assists in compiling claim data for customer audits. + Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals. + Handles incoming requests for appeals and pre-authorizations not handled by Clinical Claim Management. + Performs review of member claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible. + Performs financial data maintenance as necessary. + Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received. + Strong technical knowledge of the function being trained. **Required Qualifications** **Candidate must Reside in Oklahoma** - Customer Service experiences in a transaction-based environment such as a call center. - Experience in a production environment. **Preferred Qualifications** ·Medicaid or health care experience. **Education** - High School or GED equivalent. **Pay Range** The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health (****************************************** We anticipate the application window for this opening will close on: 01/10/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Req #8946 **Job Description** Posted Tuesday, November 26, 2024 at 11:00 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. * Receive and process payments. * Update lot (vehicle) notes in the system. * Answer multi-line telephone in a professional manner. * Face to face customer interaction. * Use company resources to gather information and offer solutions to meet customer needs. * Contact clients to obtain vehicle pick-up information. * File documents according to criteria. * Process mail incoming and outgoing per criteria. * Read and interpret various reports and documents. * Proper completion of sale documents. * Other duties as assigned. **Required Skills & Experience:** * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed **Job Details** Job Family USA/CAN Field Pay Type Hourly Hiring Rate 18 USD Scan this QR code and apply! Oklahoma City, OK, USA For more information, refer to .

***A completed application is required for consideration of employment.*** Part-Time MSR Monday - Friday: 2:15 p.m. - 6:15 p.m. Saturdays: 8:45 a.m. - 1:00 p.m. (Part-time employees are scheduled for 21 - 29 hours per week) Role: To assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Attendance is an essential function of performing the duties of this job. Essential Functions & Responsibilities: 55% - Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and VISA gift cards to members; transfers amounts from member accounts as directed. 15% - Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service. 15% - Balances cash drawer and daily transactions. 5% - Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. 5% - Cross-sells credit union services. 5% - Other duties as assigned. ALLEGIANCE CREDIT UNION is an EEO employer - M/F/Vets/Disabled View all jobs at this company

****MEMBER SERVICES REPRESENTATIVE**** *****Front Desk Associate***** **Part Time or Full Time, Hourly** **Job Family:** Club Staff **Reports to:** Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It's vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. ****Position Overview**** The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.” ****Responsibilities**** * Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process * Assists with membership, retail and tanning product sales * Promotes membership privileges including tanning, group fitness, small group training and childcare * Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards * Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert * Answers phones in a courteous, helpful, professional manner * Communicates special events to members and guests * Facilitates all member requests or forwards to a manager * Maintains a professional and courteous disposition * Is an expert in all club facility, services, programs and schedules/hours of operation * Maintains a clean and organized work area * Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales * May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility * Performs opening and closing checklist and duties ****Required Skills & Experience**** * Minimum 1 year of experience in a service-oriented position preferred * Ability to communicate effectively and demonstrate proficiency in reading and writing skills required * Strong customer service orientation * CPR/AED certification required (can be obtained within 30 days of hire) ****Physical Requirements**** * Must be able to lift or move up to 50 lbs * Physical effort required for daily duties include prolonged standing and walking ****Education Requirements**** * High school diploma or GED required ****Compensation (Hourly)**** $12-14/hour + Commission ****Benefits**** * PTO * Subsidized health insurance coverage (health, dental, vision) for full time positions * Basic Life and AD&D * HSA * Short-term disability * Free gym membership ****Travel**** No travel required **EQUAL OPPORTUNITY EMPLOYER** UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ****Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.**** **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

Job Details Oklahoma City, OKDescription THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong! ORGANIZATION OVERVIEW Title: Member Services Representative Reports To: Club Manager FLSA Classification: Non-Exempt THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we're known for that too. Finding new and current members to join the fitness trainer in fitness classes. You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate - love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth. Qualifications What You'll Bring to the Table: Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On-time dependability because you know people are counting on you. High School diploma or GED equivalent. Physical Demands: Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

1-3 years Customer Service experience, door industry preferred Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Strong math skills required. Willingness to learn product and processes, and work as a team Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Other duties as assigned.

Full-time Description Loyal Loans is a regional finance company looking for positive, energetic, team players to join our company. The duties of the job include--customer service, collections, and loan underwriting. Candidates must be able to pay attention to detail and have the drive to succeed in all aspects of the business. Our company offers excellent pay with great bonus opportunities. Requirements Basic Math Skills Customer Service Skills Ability to multi-task Salary Description $12-$20/HOURLY

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 8:00 AM - 4:30 PM EST. Seasonal role with potential end date of 12/31/2024.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong! ORGANIZATION OVERVIEW Title: Member Services Representative Reports to: Club Manager FLSA: Non-Exempt THE OPPORTUNITY Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United FP may be the place for you. A role with United FP is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people's lives for the better each and every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job! What You'll Be Doing As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we're known for that too. Finding new and current members to join the fitness trainer in fitness classes. You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate - love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth. What You'll Bring to the Table: Birthdate that confirms you are a minimum of 18 years of age. Passion for helping others. Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals. On-time dependability because you know people are counting on you. High School diploma or GED equivalent. Physical Demands: Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch. About United FP Management, LLC United FP Management, LLC (“UFP") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states - Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets - and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas. United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai. About Planet Fitness Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent business men and women. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

TempToFT Client Specialist Reports To: Team Manager Purpose: To provide client service support to the Account Management teams. Collect medical documentation and information in order to setup new clients. Contact clients to set up medical supply orders Handle incoming phone calls from clients regarding orders & customer service issues Request Medicare documentation on Medicare clients Contacts medical facilities to obtain cultures and UAs on potential clients Make entries as appropriate in Medtrack an internal Microsoft Access database Place orders in Medtrack Change orders in Medtrack Support Team Leader on miscellaneous projects Scanning and faxing all types of documentation to medical facilities Verifying insurance for existing customer insurance changes Performs follow up phone calls to clients after initial shipment Verifies that client files are complete and all necessary documentation is in place All other duties as assigned. Qualifications and Requirements: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Typing: 35-40 wpm with 40 (adjusted) highly recommended Possess medical administrative skills Good communication skills with professionals in clinics and hospitals Sales experience preferred Ability to reason, problem solve, and think outside the box Multi-task a variety of issues Good organization skills and can prioritize tasks Proficient in Microsoft Office programs Good attention to detail Reliable/dependable Flexible and adaptable to changes in environment and industry Team Player; work well with others Physical Demands: Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting up to 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT US: Oklahoma's Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans. At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way. ABOUT YOU: You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don't want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work. Join a community that puts people first, not profits. Want to learn more about who we are and what we're about? Take a look at what's important to us and hopefully it's important to you, too. VISIT: okcu.org facebook.com/OklahomasCU instagram.com/oklahomascreditunion linkedin.com/company/oklahomascu twitter.com/OklahomasCU youtube.com/user/MyOECU This position is located in our phone center at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105. ESSENTIAL FUNCTIONS: Provide outstanding member service and contribute to overall team effort. Fully understand and actively assist members in using credit union products and services. Assist members on the phone, in live chat or by email with general account inquires and credit union information. Assist members with account-related requests and research, such as funds transfers, stop payments, inquiries about credit union deposit products and service charges, debit card usage and limits, accounts transactions, funds availability, and check verification requests by third parties. Troubleshoot member remote access channels and assist members with online banking, bill pay, and mobile deposit. Research and resolve member problems, acting as the member liaison between other departments when necessary. Answer basic member inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and member privacy policies. Perform member requested research, including printing statements and check copies; send documents to members to obtain signatures via secure email. Review daily, weekly and monthly reports as assigned; including money on deposit, inactive accounts, zero balance loans, large check deposits and referral reports. Assist Credit Union Shared Branches with Currency Transaction Reports, submit verifications of insurance, distribute incoming faxes, and review returned mail. Ensure confidentiality regarding member transactions and information. Ensure actions are compliant with all credit union policies and procedures. EDUCATION AND EXPERIENCE: High school diploma or equivalent. Six months of customer service experience. Experience in a call center environment is preferred. Multi-lingual capabilities to include Spanish preferred. BENEFITS FOR ALL ELIGIBLE EMPLOYEES: 401(k) contribution match of up to 3%, plus additional profit-sharing match of 3% Volunteer opportunities to serve the community Gym membership reimbursement Comprehensive training opportunities And much more Oklahoma's Credit Union is an EEO/AAP employer.

Posting Number Staff_0403333 Classification Title Staff Working Title Call Center Operator Datatel Position ID SASE5CACTROP0B Annual Hours 2080 Hours Placement Range $14.35 - $16.15 Position Type Regular Job Category Non-Exempt General Description This position is responsible for delivering high standards of service to students, faculty, staff, and community members by making the most effective and efficient use of Call Center staff and technology resources. Reports To Coordinator of Campus Police Communications What position(s) reports to this position? NONE Minimum Education/Experience High School diploma or GED Minimum (6) months of work experience Required Knowledge, Skills & Abilities Knowledge: Customer service principles Computer software programs Skills: Operating a telephone Communicating in a clear and concise manner Operating office business equipment (i.e. scanners, fax, and copiers) Responding effectively and calmly with difficult or irate callers Using a computer including keyboard and mouse Organizing, filing, and retrieving documents from files Abilities: Obtain, note, and transfer details to appropriate personnel Effectively prepare, organize, file, and retrieve written forms, logs, and report documents Remain calm Physical Demands/Working Conditions PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body.Additionally, the following physical abilities are required: This position requires the person to frequently communicate with and listen to students, faculty, staff, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations. This position requires the person to frequently operate a computer and other equipment to perform the essential functions of the position. This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists. This position requires the person to frequently position self to access materials that may be above head or at ground level. This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment. This position requires the person to frequently position self to work assist Police Department staff, customers, and work with equipment. This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. Work is performed in a relatively safe and secure Campus Police Department office setting. May be exposed to infectious diseases. Occasionally required to function around prisoners, mental patients, or agitated, hostile patients. Work is performed during a flexible schedule including a weekend schedule; can be assigned to any shift to best meet the needs of the Campus Police Department; and must work weekends, holidays, and overtime as needed. Preferred Qualifications Minimum (6) months experience working in a call center Required Training Quarterly compliance training as assigned by institution Annual CSA training Work Hours Position is staffed utilizing offset 8-hour shifts: 0700-1600 0800-1700 0900-1800 Successful applicant can be assigned to either shift to best meet the needs of the campus police department. Successful applicant must work weekends, holidays, and overtime as needed. Department Campus Police Department Job Open Date 12/09/2024 Job Close Date Open Until Filled No HR Contact Rose Sanchez Special Instructions to Applicants Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume/CV. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at **************, Monday through Friday between the hours of 8:00 AM and 5:00 PM. Job Duties Job Duties (Position Specific) To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Duties (Duties Assignment Statement) Greets patrons visiting Campus Police Department when necessary, providing instructions or directions in person; provides preliminary information to callers and visitors to campus as necessary; and assists with lost and found property management as needed. Controls main entrance access into CPD; assists Dispatch with issuing/receiving keys as needed; controls access of contractors to keys; issues key to authorized faculty and staff.; issues and retires parking permits for College faculty and staff; and enters data into computer aided reporting system. Accepts incoming phone calls to OCCC primary connection and expeditiously connects to appropriate resource within College. Correctly discerns appropriate resources within OCCC to connect utilizing communication and analysis of caller needs; makes appropriate connections based on training and orientation received pertaining to campus geography, key staff members, College departments, website navigation, activities, and schedules for all campus locations. Receives, secures, logs, and release lost and found items, both valuable and non-valuable; maintains files; takes monthly inventory; and bi-annually disposes through proper channels. Trains and supervises CPD Student Workers regarding daily activities; develops and maintains the Policies, Procedures and Guidelines for daily duties for them. Performs secondary assignments related to data entry, logging, and information exchange; logs all completed CPD Automotive Aid forms and CPD Overtime forms into the CPD Department Excel spreadsheet. Assists CPD Dispatch with campus door unlocks when needed; may perform other duties as assigned. Job Duties (Safety / Policy & Procedures) Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures Contribute to a safe educational & working environment. Adhere to established safety and health procedures and practices of providing injury and illness prevention for self and others. Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices. Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur. This position has been identified as having significant responsibility for student and campus activities. The individual holding this position is designated as a Campus Security Authority (CSA). CSAs are required to report crimes they become aware of to the Reporting Structure at Oklahoma City Community College. Annual CSA training is required for individuals holding this position.

SUMMARY: This position is located in the Operations Division within the Oklahoma City-County Health Department. The employee is primarily responsible for scheduling appointments; preparing client forms and records; entering client information into the PHOCIS program; preparing, retrieving, maintaining, and filing medical records on clients; and collecting fees from OCCHD clients. Also, the employee may be assigned to work the front reception area to greet clients and visitors, and to assist clients in locating services not offered by OCCHD. These various job duties and responsibilities may be performed for the main and satellite clinics. PRINCIPLE DUTIES AND RESPONSIBILITIES: This is a summary of the duties and responsibilities commonly found within this classification. It is not meant to be all-inclusive, thus, other related activities or tasks may be assigned. This position functions at the front line level (Tier 1) as defined by the Council on Linkages Core Competencies for Public Health Professionals. An emphasis on the following domains is important in this role: Data Analytics and Assessment Skills Communication Skills Health Equity Skills Community Partnership Skills ESSENTIAL JOB FUNCTIONS: Operating a personal computer to schedule appointments for in-house and satellite clinics. Making changes in appointments for clients or canceling appointments. Notifying clinic staff of changes. Preparing client charts and records for daily clinics. Maintaining client medical records. Numbering, labeling, sorting, opening, closing and updating client's medical records. Retrieving medical records of clients scheduled for the various clinics for the next day. Interviewing clients to determine program eligibility according to income guidelines. Preparing and printing various forms. Receiving and storing certification and paperwork. Collecting cash or check payments for services rendered. Balancing daily cash receipts with records. Issuing refund payments. Compiling and generating computer reports. Receiving, screening and directing incoming telephone calls. Completing required training in support of duties and responsibilities of this position. . Driving to off-site locations to perform job duties as needed. Translator in the designated language for clinical services and assisting clients with Medicaid applications. At the direction of OCCHD Chief Executive Officer and Public Health Officer or designee, the employee will be assigned a variety of specific job duties and responsibilities as a member of the OCCHD Emergency Preparedness and Response Program Team (i. e. , Bioterrorism Response Program). Also, as a member of the OCCHD Emergency Preparedness and Response Team, the employee is required to complete all necessary responder training and may be designated as a member of the first-responder team. In accordance with our designation of a PHAB Accredited health department and explicit commitment to a culture of continuous quality improvement, employees will receive Quality Improvement (QI) training deemed necessary by their supervisor. QUALIFICATIONS/REQUIREMENTS: High school diploma or GED Valid Oklahoma driver license required Ability to translate verbally or in writing English to Spanish or Spanish to English preferred LEVEL 1 - one year of public contact experience, pay grade 5, $1,260 semi-monthly LEVEL 2 - two years of public contact experience, pay grade 6, $1,359 semi-monthly LEVEL 3 - three years of public contact experience, pay grade 7, $1,467 semi-monthly SKILLS AND ABILITIES: Skill in operating a personal computer Ability and willingness to maintain confidentiality Ability and willingness to communicate with persons of diverse backgrounds both orally and in writing using tact and diplomacy Ability and willingness to follow established policies and procedures Ability and willingness to develop and maintain effective working relationships Ability and willingness to follow safe working practices and procedures Ability and willingness to assume responsibility for work product Ability to translate verbally or in writing English to Spanish or Spanish to English WORKING CONDITIONS: Primarily indoors in climate controlled building No smoking or use of non-smoking tobacco products is allowed at anytime while conducting agency business or in agency vehicles No use of cell phones or the use of electronic wireless communications devices used to write, send or read a text-based communication while driving a motor vehicle on agency business May be subject to sitting and/or standing for prolonged periods of time May be exposed to prolonged glare from a computer monitor OSHA category: performs tasks that involve no exposure to blood, body fluids, or tissues PHYSICAL REQUIREMENTS: Arm/hand steadiness and digital dexterity enough to use equipment such as personal computer, ten-key, typewriter, fax machine, etc. Vision enough to read computer printouts, hand- or machine-generated documents, etc. , as well as print on a computer monitor Speech and hearing enough to communicate with others, both via telephone and face-to-face Flexibility to bend, stoop, and pull to perform tasks such as filing documents Flexibility and strength enough to lift and move equipment and supplies weighing up to 35 pounds Ability and willingness to be fitted for and wear a HEPA filter mask WORKING RELATIONSHIPS: This position requires frequent contact with other employees, visitors, clients, applicants, etc. , to give and receive information and/or to provide technical assistance. The employee may be required to deal with hostile persons on occasion. SUPERVISION GIVEN AND RECEIVED/ACCOUNTABILITY: This employee is under the direction of an immediate supervisor. Work product is subject to both specific and general review. The employee has no supervisory responsibilities and no direct accountability for budget or materials. The employee has direct accountability for money. OTHER DUTIES AND RESPONSIBILITIES: Must have an operating vehicle available for use when field duties are required Will be compliant on recommended immunizations required by the CDC as a healthcare worker and as defined within the scope of Emergency Response within 30 days of hire. Exceptions accepted with documented medical or religious accommodation. OCCHD will provide vaccinations at no charge to employees. May be required to work outside of regular business hours or assigned shift hours including occasional evenings and weekends due to job responsibilities BENEFITS: As an employee of the Oklahoma City-County Health Department, you will enjoy comprehensive benefits which consists of: 15 days per year of annual leave 15 days per year of sick leave 14 paid holidays annually A comprehensive health insurance package - medical, dental, vision, life insurance, dependent life insurance, and flexible medical spending account A generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. Retirement plans: Defined Contribution Plan and 457 Deferred Compensation Plan Interested candidates should apply online at www. occhd. org . Select Careers at the top of the web page, select Current Jobs, select the position you are applying for, and select "apply". You will be directed to our Career Center. Get started by uploading your resume with your profile. Otherwise, click "skip" to continue. The first step is to register with the Career Center, again you will click on apply for an active position. You may search for open positions by name or select "show all positions. " You may select "view" to read the details regarding the position. Again, you will click on "apply now". You will be directed to the second step of the application process. Please complete the entire application. Do not substitute a resume for your employment history. You may attach a cover letter, resume, an official transcript, if applicable. You will save an complete your application. You will be directed to the final step of answering job specific questions, if applicable. Once you have finished the process, you should receive a message stating, "Successfully applied". You will also receive an email stating your application has been received for the position you selected. If you do not receive this message, then there has been a step not completed. You will need to review your record. The position will be open for 30 days or until filled. Please be advised that applications will periodically be considered, as such this position could be filled any time before the closing date. Successful candidate is subject to a reference check, background check and drug screening. AA/EOE

**It's more than a career, it's a calling.** OK-SSM Health Medical Group Oklahoma City 535 **Worker Type:** Regular Responsible for determining the patient financial component for patient services. Estimates, communicates and collects the patient financial responsibility and provides patient financial counseling. **Job Responsibilities and Requirements:** PRIMARY RESPONSIBILITIES + Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility. + Educates patient regarding financial assistance programs when appropriate. + Obtains patient demographic information and requests financial responsibility from the patient. + Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status. + Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs. + Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame. + Validates Master Patient Index according to departmental policy. + Interprets physician orders. + Identifies process improvement opportunities and participates in improvement plans. + Works on special projects as needed. + Performs other duties as assigned. EDUCATION + High School diploma/GED or 10 years of work experience EXPERIENCE + One year experience PHYSICAL REQUIREMENTS + Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. + Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. + Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. + Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. + Frequent keyboard use/data entry. + Occasional bending, stooping, kneeling, squatting, twisting and gripping. + Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. + Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS + None **Work Shift:** Day Shift (United States of America) **Job Type:** Employee **Department:** ********** SAPO OBGYN 210 **Scheduled Weekly Hours:** 40 **Benefits:** SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. + **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). + **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. + **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits (****************************************** _SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205***********55970.1667***********70506.1667719643)_

This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties. DUTIES AND RESPONSIBILITIES: Must stay current in CPRPR/AED/O2 and First Aid, renewed annually. Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels. Serve as liaison between members and program supervisors. Handle and solve member inquiries, concerns and complaints. Monitor facility as required. Carry out other duties as assigned. Accept and demonstrate the positive character values of caring, honesty, respect and responsibility. Attend Scheduled Staff Meeting. Stay off all personal electronic items; cell phones, i pads, Develop meaningful and sustainable relationships with members, donors and volunteers. Requirements EDUCATION AND EXPERIENCE: Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed) Must be 18 years of age or older. Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy. Must be able to lift 30 pounds. Salary Description Starting at $10.00 per hour