Member service representative jobs in Oregon - 1,277 jobs
Bilingual Front Desk/Customer Service
Worksource Oregon 3.8
Member service representative job in Salem, OR
A current iMatchSkills account is required prior to referral to the employer.
To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}.
Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer ServiceRepresentative.
The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.
Minimum Requirements:
- At least 18 years of age
- High school diploma or GED
- Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers
Preferred (Not Required):
- At least 1 year of customer service experience
Job Duties:
- Answer phones
- Review and process applications for new business
- Create client files
- Answer client questions about billing and take payments
- Process cancellations
- Process incoming mail
- Electronic delivery of policies
- Work directly with mortgage companies and financial institutions
- Document review
Employer Notes:
- Employer conducts a drug test and background check
Hours and Wage
- Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
- $20 to $22, depending on experience
- Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)
Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.
$28k-35k yearly est. 3d ago
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Resident Services Specialist
Clackamas County, or 3.9
Member service representative job in Oregon City, OR
CLACKAMAS COUNTY CORE VALUES Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another: * Service · Professionalism · Integrity · Respect · Individual accountability · Trust
By incorporating these values into our daily routines, we can better serve our customers, ourselves, and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. Clackamas County Core Values
Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply.
CLOSE DATE
This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, January 19, 2026.
PAY AND BENEFITS
Annual Pay Range: $54,890.46 - $69,093.64
Hourly Pay Range: $28.148952 - $35.432637
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.
Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.
We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective on the first of the month following an employee's date of hire.
Attractive benefits package and incentives for employees in regular status positions are detailed below.
Generous paid time off package, including:
* 12 hours of vacation accrued per month
* Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation leave at the time of hire.
* 8 hours of sick leave accrued per month
* 10 paid holidays and 1 personal day per year
Other Benefits:
* Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
* Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
* A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
* A Choice of Dental Plans
* Robust EAP and wellness programs, including gym discounts and wellness education classes
* Longevity pay
* Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
* A variety of additional optional benefits (see links below for additional information)
This is a full time County position represented by the Housing Authority Employee Association.
Housing Authority Represented Full Time Benefits
Learn More About Benefits
JOB DETAILS AND QUALIFICATIONS
The Housing Authority of Clackamas County (HACC) seeks a conscientious, detail-oriented professional with strong interpersonal and outreach skills to join our team as a Resident Services Specialist.
This position directly supports families in housing by helping them build stability, pursue education and employment, and work toward self-sufficiency. In this role, you'll work directly with families who live in subsidized housing. By understanding the challenges faced by those living in subsidized housing, the selected candidate will use community-organizing techniques and public relations skills to coordinate resources, communicate with diverse clients, and organize community activities. The Resident Services Specialist will advocate with property management, service providers, and partner agencies while also helping families access internal and external supports. You will also support resident engagement through coordinated activities and the monthly newsletter, bringing empathy, organization, and a solutions-focused approach to serving HACC's diverse communities.
The ideal candidate is service-oriented, empathetic, and organized. You are committed to supporting low-income families and diverse communities. You feel comfortable working with confidential information, are proficient with data systems, and understand program requirements. You must be able to remain composed and resourceful in challenging situations. Strong written and verbal communication skills are essential. You will need to build trust, collaborate with partners, manage multiple priorities, and apply strong organizational abilities. Experience or a strong interest in housing stability, case management, resident services, or social services is preferred.
If you want to support resident well-being and help families in housing, apply now. Join us to build a supportive community where residents create brighter futures.
Required Minimum Qualifications/ Transferrable Skills:*
* At least two (2) years of direct customer service experience that included data entry and the handling of confidential documents
* Experience working in housing programs, case management, resident services, or other social services
* Experience working with low-income families
* Experience working with databases, including entering, retrieving, and analyzing data
* Ability to maintain composure in difficult situations with challenging customers
* Effective communication skills, including the ability to communicate well with a diverse population
Preferred Special Qualifications/ Transferrable Skills:*
* Experience working with YARDI, Family Metrics, or other Housing Authority database software
* Experience preparing reports, tracking outcomes, or supporting grant-funded programs
* Knowledge of local social service systems, including employment services, education and training providers, childcare, healthcare, or energy assistance programs
* Familiarity with equity, inclusion, and culturally responsive practices in service delivery
Pre-Employment Requirements:
* Must pass post-offer, pre-employment drug test. Learn more about the county's drug testing policy
* Must pass a criminal history check, which may include a national or state fingerprint records check
* Driving is required for county business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the county's driving policy
* For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
TYPICAL TASKS
Duties may include, but are not limited to, the following:
* Develops and coordinates resources to provide clients with needed services; meets with clients to confer, advise, and assist with the planning of resident activities and community building activities.
* Advocates and supports clients with family, providers, public and private agencies, law enforcement agencies, schools, and others; provides information on client disabilities; responds to emergencies and negotiates resolution of problems.
* Provides services to clients by organizing steps to meet goals; connects clients with opportunities for specialized offerings, including children's camp, clothing, household items, and energy assistance.
* Provides information and referral to clients either through resident visits, telephone calls, or meeting referrals.
* Researches, writes, edits, and distributes monthly newsletters.
* Develops and coordinates services and programs for residents, including tutoring, budgeting, college course opportunities, specialized employment training, and parenting classes.
WORK SCHEDULE
This position is included in the County's alternate workweek program, with a standard workweek of 37.5 hours, Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended. This position is designated as on-site/in-person. The selected candidate is expected to perform duties at the specified on-site work location.
EXPLORE CLACKAMAS COUNTY
Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.
* Explore Clackamas County
* Working for Clackamas County
* Recreation, Arts & Heritage
ABOUT THE DEPARTMENT
The Housing Authority of Clackamas County is a public corporation, established under the federal Housing Act of 1937 and the provisions of Chapter 456 of the Oregon Revised Statutes. Although it is a separate public corporation, the HACC falls under the administrative structure of Clackamas County government. Created in 1938, HACC was the first housing authority established in the State of Oregon. The HACC provides affordable, safe, decent, and sanitary housing opportunities in a fiscally responsible manner to low-income people in Clackamas County.
Learn more about the Housing Authority of Clackamas County
The Housing and Community Development Division (HCD), within the Department of Health, Housing & Human Services, manages homeless services programs and programs to provide housing and economic opportunity, community improvement and rehabilitation, and affordable housing development for low and moderate-income residents of Clackamas County. HCD comprises the Housing Authority of Clackamas County (HACC), Housing Services, and Community Preservation.
Housing and Community Development Division (HCD) is a Division of the Health, Housing, and Human Services (H3S) Department.
Health, Housing, and Human Services (H3S) comprises six divisions dedicated to ensuring healthy families and strong communities in Clackamas County.
Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high-quality healthcare, housing, and services that strengthen social and economic resilience.
Vision Statement: Individuals, families, and communities are resilient and thriving.
H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:
* EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged, and have a sense of belonging while being valued and supported to thrive.
* EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable, and culturally responsive services.
* ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently, and effectively as a cohesive department, using our individual and collective skills and expertise
APPLICATION PROCESS
Clackamas County only accepts online applications.
Help With Your Application:
* Application Process
* Help with the Application
If you have any questions or issues you may contact the Department of Human Resources at ************ or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).
HOW TO CLAIM VETERAN'S PREFERENCE
* Request Veterans' Preference
* Learn more about the County's Veterans' Preference
VISA SPONSORSHIP
Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.
EQUAL EMPLOYMENT OPPORTUNITY
Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.
RECRUITING QUESTIONS?
James Callahan, Recruiter
**********************
$54.9k-69.1k yearly Easy Apply 15d ago
Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Member service representative job in Oregon
You are a perfect match for our Credit Union!
The Customer Service Center Representative position is a key role at First Community and affords a rewarding career with competitive pay and excellent benefits. Opportunities abound to provide exceptional service while promoting our wide array of financial products and services. Employees who are successful in making referrals are eligible for monthly incentives.
Enthusiastic and outgoing individual can showcase their relationship building skills to enhance our customer banking experience. You will join a team of motivated, dedicated, and empowered employees who strive to provide superior service and conduct accurate transactions, while complying with policies, procedures and regulatory banking requirements.
Requirements:
This position requires a high school diploma or equivalent and a proven track record in customer service. Proficiency in basic computer, data entry and typing skills is required.
Must demonstrate a positive attitude, a professional image, and be self-motivated and have the ability to manage multiple projects and tasks simultaneously with exceptional interpersonal communication skills.
Essential Functions:
Represents the Credit Union to the members in a friendly, positive, and professional manner, and provides prompt, efficient, confidential and accurate service when answering telephone call inquiries.
Responsible for researching and resolving complaints to ensure customer retention and satisfaction.
Provides simple accounts research and learns to recognize member's needs for services and presents and refers them appropriately via phone, email or chat.
Maintains daily, monthly and quarterly reports as assigned.
Tracks daily and monthly referrals and goals.
Handles all non-monetary transactions for members (i.e., transfers, loan payments, miscellaneous receipts) and other normal inquiries.
Actively promote the use of Credit Union technology, including helping members with Telephone Banking, Online Banking and Bill Pay, and other automated services promoted by the Credit Union.
Responds to members' requests, problems, and complaints, and/or directs them to the proper person for specific information and assistance.
Provide internal assistance to staff to help with member problem resolution.
Maintain proper security of member requests, software/equipment and surroundings.
This position requires a very active person to be a good listener and sell credit union products and services.
Build and maintain positive member relations via telephone and personal contacts, and is responsible for proper telephone and email etiquette with a friendly can-do-attitude.
Represents the Credit Union with honesty, integrity and trust at all times.
Adheres to established internal policies and procedures for compliance. Completes required compliance training in a timely manner and complies with all regulations within scope of the position.
Adheres to the requirements of the Bank Secrecy Act, OFAC, USA PATRIOT Act and anti-money laundering regulations.
Performs all other duties as assigned.
Base Expectations:
Be willing to perform any duty (beyond Essential Functions above) as assigned.
Be able to handle different situations; i.e., demonstrate versatility.
Responsible to develop and maintain a high level of product service knowledge.
Ability to make sound decisions.
Assist with information gathering.
Adequately perform all operational functions.
Provide other functions as requested.
Confidentiality is of utmost importance.
Working Conditions:
Occasional lifting, carrying, pushing, and pulling of items weighing up to 60 lbs.
Potential exposure to the threat of violence at any time.
Occasional business travel may be required.
Sitting or standing for extended periods of time may be required.
Repetitive motions and extensive keyboarding may be required.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$30k-33k yearly est. Auto-Apply 6d ago
Environmental Services Specialist I
Columbia County, or 4.6
Member service representative job in Saint Helens, OR
Job Description
Announcement# 2025-034
The ENVIRONMENTAL SERVICES SPECIALIST I is full-time, 37.5 hours, Civil Service and represented by a Union.
Columbia County is looking for an energetic person to join our team! Land Development Services is the best source of information related to land use, zoning, permitting, building construction, dividing land, and other general land development in unincorporated Columbia County. We provide technical assistance and information to help take projects from idea to reality.
DUTIES: Perform environmental compliance work in conducting plan reviews, surveys, inspections, and investigations related to the administration of various county environmental regulations including but not limited to on-site sewage, floodplain regulations, wetland/riparian area protection, and stormwater/erosion control.
EDUCATION AND/OR EXPERIENCE: Equivalent to a four-year degree in environmental science or related field. Four years' of increasingly responsible experience in environmental science or related field in order to obtain certification. Any satisfactory combination of experience and training, which demonstrates the required knowledge, skills, and abilities may be substituted for the above requirements.
DESIRABLE QUALIFICATIONS: Team player willing to work collaboratively toward shared goals and be open to diverse ideas and perspectives. Receive constructive feedback in a positive manner.
CERTIFICATES, LICENSES, REGISTRATIONS: Possession of, or the ability to become registered as an Environmental Services Specialist trainee with the State of Oregon. Must obtain certification as an Environmental Services Specialist within two years of hire. Must possess or obtain Certified Erosion and Sediment Control Lead (CESCL) certification within 90 days of hire. Must obtain 10 credit hours of soils science training. Must possess a valid driver's license and be insurable under the county's liability insurance. *Preference given to those currently certified.
KNOWLEDGE, SKILL, AND ABILITY: Knowledge of the theory and practices of environmental science and environmental health. Knowledge of state and county codes relating to each program. Skill in permitting software programs and Microsoft Office products. Skill in report composition, effective communication practices, interpretation and enforcement of statutes, rules, codes, ordinances, and conditions of approval.
Ability to:
Organize, prioritize, and produce an accurate work product and meet deadlines. Maintain complete and accurate records.
Express ideas effectively, both verbally and in writing. Use sound judgment.
Adapt to change or new situations and openly acknowledge and work through conflict. Accept responsibility and be able to work well with ambiguity.
Work independently and as part of a team.
Act in such a manner as to maintain the confidentiality of the records and issues and other matters that may be encountered.
Develop and maintain harmonious and effective working relationships with employees, other agencies, county officials, and the general public.
Perform natural resources field and research investigations and develop mitigation measures.
Effectively conduct inspections related to the program.
Comprehend and interpret statutes, codes, rules, ordinances, correspondence, complaints, reports, and conditions of approval. Uniformly apply laws, ordinances, and regulations.
Join our team - Columbia County online application must be completed - Apply today!
************************
All successful candidates will be required to pass a pre-employment background screening prior to hire.
$29k-33k yearly est. 9d ago
Customer Success Representative
Smarsh 4.6
Member service representative job in Portland, OR
Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh.
We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute?
Respond to inbound customer calls in a prompt manner
Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem
Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need
Track activity in Salesforce and accurately logs outcomes of customer discussions
Process customer account or billing adjustments
Consistently meet or exceed time to resolution targets
Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met.
What will you bring?
1+ years' experience with customer service, customer success, or inside sales preferably for the financial industry or similar highly regulated industry
Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines
Excellent communication, listening, influencing, and training skills
High-reaching, tenacious and results driven
Validated ability to work both independently and in a group environment
Excellent organization, documentation, and time management skills
Experience using Salesforce or equivalent CRM solution is a plus
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
$56k-83k yearly est. Auto-Apply 60d+ ago
(INSTORE) Teller/Branch Service Specialist - W Eugene
Onpoint Credit Union 4.0
Member service representative job in Eugene, OR
We're in the financial services industry, but we're not a bank. We're in the “people” business. Inspired by the credit union philosophy of “people helping people,” we've developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon - and we're growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!
Job Summary:
As a Teller, you are the welcoming face to our members and non-members alike. Tellers help members meet their financial goals by handling routine financial transactions (deposits, withdrawals, advances, payments, etc.) and giving a warm welcome to everyone who comes into the branch. Tellers inform members of other products and services that will meet their financial needs and strengthen their relationship with the Credit Union.
Responsibilities:
Deliver exceptional memberservice through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
Processes and accurately document all teller transactions according to established procedure.
Understands and determines acceptability of negotiable items and member identification.
Identifies and addresses members' questions and concerns to offer solutions.
Proactively engaging member questions to uncover needs and cross-sell products and services. Refers to appropriate staff membersor opens product/service as appropriate.
Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
Maintains cash drawer and balances within guidelines established by Credit Union.
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Perform any additional duties as required by the Management Team.
Actively work to meet or exceed product and service cross-sale goals.
Knowledge, Skills & Abilities:
Ability to coordinate a variety of assignments simultaneously and prioritize work.
Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
Demonstrates a high level of memberservice, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
Ability to comprehend and adhere to compliance requirements.
Physical Requirements:
Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).
Demonstrates a sense of urgency when assisting members.
Job Qualifications:
High School graduate or GED required.
A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.
Bilingual skills are highly desired.
Additional Information:Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM. May be be required to work a combination of hours throughout the workweek M- Sat. Starting Pay: $22.00 per hour with no specific banking experience required, but with 6 months' sales and/or customer service experience required.This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
See what it is like to be a Teller at OnPoint: **********************************************
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need accommodation during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure fair and inclusive experience.
$22 hourly 9d ago
Test Content Services Specialist
Psi Services 4.5
Member service representative job in Salem, OR
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 12d ago
Member Services Associate
Syufy Group
Member service representative job in Beaverton, OR
Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.
If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that's going places? Your journey starts here!
POSITION SUMMARY:
This is an entry-level position for someone who wants to learn and gain valuable experience. If you have various interests, enjoy serving in multiple roles, and want to work in a fun and dynamic atmosphere, apply today!
The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor MemberServices Desk, including but not limited to policies and procedure.
With a can-do spirit and willingness to help wherever needed, you will thrive at Villa Sport. In addition to the MemberServices department, you may be trained and assigned to one or more of these club areas:
Café
Recovery + Spa (reception)
Housekeeping
Sports
Facilities
COMPENSATION AND BENEFITS INCLUDE:
Hourly rate of pay, based on relevant experience to the role.
Sick-time pay.
401K with dollar for dollar match up to 4%.
Complimentary Club membership.
Discounts on Club goods and services.
Flexible scheduling.
QUALIFICATIONS:
Excellent phone skills; ability to handle intermittent heavy phones
Efficient, well-organized, able to handle a variety of duties simultaneously
Previous customer service experience
Bilingual a plus
Minimum 16 years of age (certification requirements vary for café roles)
Five-star customer service skills
Excellent communication skills
Good organizational skills
Ability to quickly learn new tasks or technology
Enjoy working in a fast-paced and varied environment where the customer is first
Committed and flexible
Outgoing, friendly and able to work with and serve all kinds of people
Fast learner with a variety of interests
High energy with a positive outlook and can-do spirit
Team player who enjoys taking on new challenges
Progress toward high school diploma or college degree preferred
Additional skills and certifications required may apply to work in various departments.
For more information about VillaSport, please visit our website at *******************
EQUAL EMPLOYMENT OPPORTUNITY
It is the Company's policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company's needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.
$29k-57k yearly est. 9d ago
Member Associate
BSUE DOGS Corp
Member service representative job in Portland, OR
Job DescriptionDescription:
Full time: $17.50/hr plus tips
Benefits: Medical, Dental, Vision, 401K after 1yr of employment, match up to 4%, Training, Continuing education, Competitive salary, Uniforms, Flexible Schedule, Training and development, room for advancement, 2 weeks paid vacation.
Part time: $17.50/hr plus tips, no benefits available for part time.
Perks and Benefits:
Direct career growth path to Management positions (Asst. Manager, Manager) and additional options
Competitive hourly base pay, plus tips
Medical, dental, and vision insurance benefits (full-time)
Paid Vacation
Complimentary servicemembership
About the Position: The Member Associate is a key position at Scenthound, focused on providing exceptional service to every dog parent and educating them on all things Scenthound.
This position requires:
Sales experience and confidence (membership sales are highly valued!)
Customer service experience (retail, food & beverage, etc.)
Computer/ Technology proficiency
A passion for dogs and dog health & wellness!
Reliable transportation
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Member Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks:
Drive membership sales through dog health and wellness education
Drive key performance indicators through membership sales, outreach sales, and customer service
Add-ons, and retail sales
Develop and follow up with ad-generated membership leads
Follow up with potential members and reach out to existing members to schedule appointments
Answer phone calls, schedule customer appointments, manage customer profiles and records
Manage cash drawer - responsible for daily cash handling
Manage customer expectations; , educated customers, resolve customer concerns, retain memberships
Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
Perform other tasks and duties as assigned by the store Manager
Skills and Abilities:
Confidence in selling services and products
Ability to connect with customers (both canine and human!) and provide outstanding customer service
Ability to become an expert on products and services to educate dog parents; speak to our values and culture as the basis for our services
Effective communication with team members and dog parents (in person and on the phone)
Independently solve problems using Scenthound values and culture as a guide
Attention to detail
Time-management; Scheduling appointments efficiently and to operational standards
Accountability; hold oneself and others to Scenthound standards and deliver an exceptional customer service experience.
Requirements:
$17.5 hourly 4d ago
Customer Retention Specialist - Bend, OR (CRS120825)
Paladin Data Corporation 3.7
Member service representative job in Bend, OR
Looking for a role where you can make an impact and enjoy coming to work? Paladin Data Corporation is both a trusted retail technology leader and a workplace where people come first, collaboration thrives, and growth is encouraged. Here, leaders know your name, and employees are supported both inside and outside of work.
We are seeking a new Customer Retention Specialist as part of our evolving Customer Support Team. This role will focus on customer loyalty, satisfaction, and wellness initiatives to ensure our clients get the most out of Paladin's solutions. The ideal candidate is proactive, empathetic, and passionate about building lasting relationships with customers.
Benefits & Perks
Choice of two medical plans (PPO or HSA plan)
100% company-paid: Dental, Vision, Hearing, Long- & Short-term Disability, Life & AD&D Insurance
Optional family coverage
Premium plan upgrades
Opt-out stipend
HSA (with company contribution) or FSA/FSA Dependent Care plan
Critical Illness, Accident, and Hospital Confinement plans
401(k) with up to 3% match (eligibility after 90 days)
Company Ownership Program and Annual Profit-Sharing Bonus
Connectivity Reimbursement (personal cellular and internet) up to $135/month
Home PC Allowance up to $5000 (specific positions only)
Annual Company Merchandise Allowance
Company, Department, and Professional Development Training
Monthly Team Lunches and Catered Employee Appreciation Lunches
Employee of the Month Program with 8 hours PTO and VIP parking spot
Employee Assistance Program with free virtual/in-person access to licensed professional counselors
Travel Assistance Program
Financial Fitness Program
Employee Discount Program with 30,000 discounts
Paid holidays
Progressive scale PTO based on years of service
Note: Standard benefits eligibility begins after 1 calendar month of employment, and 401(k) eligibility after 90 days of employment. Background investigation and drug test required.
Key Responsibilities
Develop and execute strategies to reduce churn and improve customer loyalty.
Lead customer wellness and mentoring initiatives to support client success.
Analyze customer feedback and usage data to identify at-risk accounts and address them proactively.
Collaborate with Sales, Marketing, and Product teams to align customer needs with business goals.
Design and manage engagement programs such as education campaigns, loyalty initiatives, and outreach touchpoints.
Resolve escalated customer issues with empathy and efficiency.
Track and report on key retention metrics, customer satisfaction, and program outcomes.
Mentor and train team members on customer-centric practices.
Oversee daily operations of the Wellness Department, ensuring clear priorities, accountability, and effective collaboration across the team.
Qualifications
3+ years of experience in customer success, retention, or account management.
Strong interpersonal and communication skills with an empathetic approach.
Proficiency with CRM platforms and how they work.
Analytical mindset with the ability to interpret customer trends and data.
Background in coaching, mentoring, or wellness is a plus.
Bachelor's degree in Business, Marketing, Psychology, related field or equivalent experience running a business is valuable.
Familiarity with applying Artificial Intelligence (AI) tools or insights to enhance customer experience, engagement, or retention strategies preferred.
Compensation & Benefits
Hourly Range:$28-$40/hour DOE
Built on Trust & Community
Paladin Data Corporation is an employee-owned company built on the belief that trust should guide everything we do and that small businesses are the foundation of strong communities. We're proud to be a values-driven organization, supporting initiatives such as the Mayo Clinic, Salvation Army Meals programs, AOPA, the Madras Airshow, local food banks, and children's toy drives.
Our core values shape how we serve our customers and how we work together as a team:
Put the customer first
Exceed expectations
Do what you say you will do
Hard work brings reward
Be honest and act with integrity
Treat everyone with respect and dignity
Collaborate and be a team player
Practice active listening
At Paladin, every application is reviewed by a real person, not an algorithm. If you're looking for a company where values, community, and people truly matter, we'd love to hear from you.
$27k-40k yearly est. 46d ago
Patient Financial Services Representative
Lake Health District 4.6
Member service representative job in Lakeview, OR
Days 8am - 5pm, Monday through Friday. Initial 90-days will require full-time hours, 40-hours per week. PRN (as needed) to follow initial 90 days.
Responsible for the billing and collections of all private pay balances / accounts. This includes the accounts receivable and monthly payment plan accounts, with the exception of Long-Term Care accounts that remain on the accounts receivable. Must comply with Lake Health Districts collection policy, as well as the Fair Debt Collection Practices Act and Bankruptcy laws. Review accounts on a scheduled basis and perform established collection procedures. Maintains files on delinquent accounts and arrange payment schedules as necessary.
Requirements
Education:
High School Diploma or equivalent.
Experience:
Hospital billing, collection and clerical experience preferred.
Job Knowledge & Skills:
Knowledge of the Fair Debt Collection Practices Act preferred. Computer and 10-key skills required. Must work with people in a tactful, diplomatic, and professional manner.
Summary
Employment Requirements:
To apply, please fill out an application, attach a cover letter, and resume. Include gaps in employment and reasons for separation.
Must be a U.S. Citizen or National.
Subject to satisfactory adjudication of background investigation and/or fingerprint check.
Successful completion of 500-hour probationary period.
Criminal background check and pre-employment drug screen required upon conditional job offer.
Disclaimer:
If claiming veteran's preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. If currently on active-duty you must submit a certification of expected discharge or release from active-duty service under honorable conditions not later than 120 days after the date the certification is submitted. Veteran's preference must be verified prior to appointment. Without this documentation, you will not receive veteran's preference and your application will be evaluated based on the material(s) submitted.
If claiming 10-point veteran's preference you must provide the DD214 or certification requirements (see above bullet), plus the proof of entitlement of this. Failure to submit these documents could result in the determination that there is insufficient documentation to support your claim for 10-point preference.
Lake Health District is an equal opportunity employer and, as such, considers individuals for employment according to their abilities and performance. Employment decisions are made without regard to race, age, religion, color, sex, national origin, physical or mental disability, marital or veteran status, sexual orientation, genetic information or any other classification protected by law. All employment requirements mandated by local, state, and federal regulations will be observed.
Job Posted by ApplicantPro
$25k-30k yearly est. 13d ago
Member Engagement Associate
Ymca of Columbia-Willamette 4.2
Member service representative job in Beaverton, OR
Objective: The Member Engagement Associate is responsible for creating and nurturing a seamless and meaningful YMCA member experience, from first point of contact with the Y to daily engagement of current members.
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Member Engagement Associate will deliver excellent service to all members, guests and program participants, engaging members by having a general knowledge of memberships and all Y programs and services. The candidate demonstrates the Y's core values of caring, honesty, respect and responsibility and implements the Y's Member Engagement Principals of welcome, connect, support and invite during all member and guest interactions.
Job Responsibilities: In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process and are expected to maintain general knowledge of the facility, program and activities of the Y and provides service and information to members, controls access to the facility and creates a fun and safe environment for all.
Job Specifics:
• Provides excellent service to members, guests and program participants in the Y and on the phone, contributing to member retention.
• Greet and check in members, program participants, and guests in accordance with branch policies and procedures
• Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships.
• Builds long-term relationships with members; helps members connect with one another and the YMCA.
• Responsible for keeping up to date with knowledge of programs, activities, and policies.
• Handles and resolves membership concerns in an empathetic and professional manner. Informs supervisor of unusual situations or unresolved issues.
• Establish long-term relationships with staff, volunteers, participants, members and families.
• Enrolls new members and processes membership applications.
• Registers members and program participants in classes and programs.
• Answering telephone and respond to voice mail messages.
• Applies all YMCA policies to support memberservices.
• Monitor locker rooms, gym and fitness floor as required.
• Actively participates in department and branch staff meetings and/or related trainings.
• Must wear the appropriate YMCA staff uniform.
• Be able to identify potential donors during the year to help raise money for our Annual Community Support Campaign.
• Maintain cleanliness and organization of the front desk.
• Have a basic understanding of food sanitation and food handling practices.
• Operate and reconcile cash registers and prepare deposits.
• Perform other duties as assigned.
Essential Functions:
• Ability to establish and maintain harmonious relationships with staff, volunteers, participants, members and families.
• Ability to communicate verbally and in writing in English and Spanish to effectively communicate to a diverse population in a friendly, enthusiastic manner even under confrontational situations to achieve a successful outcome.
• Incorporate and Model our YMCA Christian principles into your work.
• Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation.
• Ability to adequately observe participant activities, enforce safety regulations and apply appropriate techniques.
• Have basic typing and computer skills with a knowledge of Microsoft Office.
• Ability to stand or sit for periods up to 6 hours and ability to stock merchandise, food items, etc.
• Ability to lift 40 lbs occasionally.
• Ability to mentally and physically deal with high stress situations and work well under pressure.
• Ability to perform multiple tasks concurrently.
• Respond to emergency situations and to react appropriately.
Minimum Qualifications
• 1 year customer service experience
• Strong customer service background with significant experience
• Needs to be a self-starter, detail oriented with strength in planning, organization, prioritizing, mulit- tasking and follow through
• Must hold current CPR and First Aid certification or obtain within first 30 days of employment
• Must hold current Food Handler's License or obtain within the first 30 days of employment
Preferred Qualifications
• 2 years Customer Service experience
• Sales experience
• Bi-lingual (Spanish)
• Proficient with computers
The statements in this job description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Equal Opportunity Employer
$25k-33k yearly est. Auto-Apply 60d+ ago
Financial Services Representative
Kristin Staropoli-State Farm Agency
Member service representative job in Portland, OR
Job DescriptionBenefits:
Base Salary plus Commission
SIMPLE IRA retirement match up to 3%
PTO: 3 weeks every year with unlimited carryover
Valuable experience
Health insurance
Training & development
ROLE DESCRIPTION:
As a Financial ServicesRepresentative - State Farm Agent Team Member with Kristin Staropoli - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Work leads, conduct appointments, identify customer needs, and market appropriate products and services.
Provide clients with financial planning and investment advice (if you have your Series 6, 63, & 65 licenses
- if not, I can help you obtain these)
Conduct financial reviews and recommend appropriate products.
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field preferred.
Must be able to obtain relevant licenses.
Excellent analytical, organizational, and problem-solving skills.
Effective communication & interpersonal skills.
Successful track record of meeting sales goals/quotas preferred.
FINRA Series 6, 63 and 65 licenses preferred.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
$26k-39k yearly est. 28d ago
Financial Services Representative State Farm Agent Team Member
Courtney Rogers-State Farm Agent
Member service representative job in Beaverton, OR
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ABOUT OUR AGENCY:
Our agency has a proud history of service, with our legacy office thriving for 11 years and our MOA location recently celebrating its 1-year anniversary. With 18 years of experience in the insurance industry and a degree in criminal justice, I lead a dynamic team of nine professionals across our two offices.
We offer a competitive benefits package, including group health and life insurance, a 401(k) plan with a 4% match, two weeks of PTO, and an additional week of unpaid time off. Our team enjoys frequent bonuses, promotions, and comprehensive training in all lines of business and sales processes.
Community involvement is at the heart of what we do. We proudly sponsor local high school sports teams like Tigard High Schools Snowboard Team and West Linn Baseball Team. We also participate in charity golf tournaments and various community events throughout the year.
Join a team thats committed to excellence, growth, and making a difference both in and out of the office!
ROLE DESCRIPTION:
As a Financial ServicesRepresentative State Farm Agent Team Member with Courtney Rogers - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field.
Must be able to obtain relevant financial service licenses.
Proven experience working as a financial servicesrepresentative.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Health benefits
Profit sharing
Growth potential/Opportunity for advancement within my office
$26k-39k yearly est. 6d ago
Bank Rep
Global Channel Management
Member service representative job in Pendleton, OR
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Sales experience preferred
• Customer service experience preferred
• Strong communication and customer relationship skills
•
Willingness to work flexible hours. Typical office hours are Mon, Wed
and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2
Saturdays per month - 9:00AM -12:00PM.
Additional Information
$14/hr
6 months
$14 hourly 1d ago
Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Member service representative job in Grants Pass, OR
Job Description
Salary Range: $19.00 - $25.00 (USD) Hourly
Schedule: Full-Time, Monday through Friday, occasional Saturdays
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
As the first point of contact in our Customer Service Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
Customer Service Experience (call center experience preferred)
Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$19-25 hourly 6d ago
(INSTORE) Member Service Representative/Relationship Officer - W Eugene
Onpoint Credit Union 4.0
Member service representative job in Eugene, OR
At OnPoint, it's more than just having a job, it's about starting and growing your career. We're dedicated to supporting you through your journey from the minute you first walk in the door. With our help, you will be an expert in the products and services that we offer and you'll be able to provide members with sound and practical financial advice. We're looking for outgoing, friendly and helpful people. Can you provide exceptional memberservice? Are you a dependable team player? Can you work efficiently and are you good at multitasking? Your career in the financial services industry can start right here, right now!
Responsibilities
Proactively supports the branch team with exceptional memberservice to include eye contact, active lobby management, checking in with waiting members, interest and willing to help, greeting members warmly and thanking them by name, energy in body language and tone, using friendly comments and insuring members current and future needs are fulfilled.
Opens new consumer and business accounts, Fiduciary, IRA's, CD's, checking and loans. Focus on retention of current loan and deposit business and developing new consumer and business relationships.
Listening, identifying, processing and recommending solutions. Takes initiative to utilize all available resources to ensure members are assisted completely.
Performs both account and loan maintenance, assists with submitting necessary documentation to support transactions.
Conduct outbound calling to members in order to further develop and/or retain lending and deposit relationships.
Acts as liaison between members and off-site employee's and departments to resolve issues, assist with courtesy signings, and completion of required forms and documents.
Listens for clues and identifies cross-sell opportunities and refers to appropriate staff members as appropriate.
Maintains cash drawer and balances within guidelines established by Credit Union.
Performs any additional duties as required by the Branch Management Team for the overall operations of the branch.
Knowledge, Skills & Abilities
Demonstrated knowledge and experience with financial and lending operating systems.
Ability to give exceptional memberservice and have strong interpersonal communication skills.
Work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
Ability to coordinate and complete a variety of assignments simultaneously and prioritize work.
Ability to be self-directed and work under limited direct supervision.
Job Qualifications
High school diploma or GED required.
A minimum of 1-2 years previous financial institution experience.
Retail sales or customer service position involving cash experience preferred.
Bilingual skills are a plus.
Ability to successfully register with the National Mortgage Licensing System (NMLS).
Additional Information:
Hours of Operations: Monday - Friday 9 AM - 6 PM, Saturdays 9 AM - 3 PM
Starting Pay: $25.00 per hour!
This OnPoint branch is located inside a Fred Meyer or Safeway store. Employees working in an in-store location are eligible for an in-store differential.
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.
$25 hourly 9d ago
Recent Graduates - Financial Services
Kristin Staropoli-State Farm Agency
Member service representative job in Portland, OR
Job Description
We are seeking recent college graduates who are interested in a career in the insurance and financial services industry. If you are tired of interviewing and ready to start working this is your opportunity for a lucrative career in a stable industry.
Ideal candidate must be outgoing and have a hunger for success! The agencys culture promotes a team playing environment where everyone is willing to help you achieve your goals. You bring your passion to succeed, and we will help point you in the right direction!
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Work leads, conduct appointments, identify customer needs, and market appropriate products and services.
Provide clients with financial planning and investment advice (if you have your Series 6, 63, & 65 licenses if not, I can help you obtain these)
Conduct financial reviews and recommend appropriate products.
Offered: Your Perfect Job plus...
Benefits:
Base Salary plus Commission
SIMPLE IRA retirement match up to 3%
PTO: 3 weeks every year with unlimited carryover
Valuable experience
Health insurance
Training & development
QUALIFICATIONS:
Bachelor's degree in finance, economics, accounting, or a related field preferred.
Must be able to obtain relevant licenses.
Excellent analytical, organizational, and problem-solving skills.
Effective communication & interpersonal skills.
Successful track record of meeting sales goals/quotas preferred.
FINRA Series 6, 63 and 65 licenses preferred.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
$26k-39k yearly est. 27d ago
Bank Rep
Global Channel Management
Member service representative job in Pendleton, OR
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Sales experience preferred
• Customer service experience preferred
• Strong communication and customer relationship skills
•
Willingness to work flexible hours. Typical office hours are Mon, Wed
and Fri - 8:30AM to 5:30PM, Tues and Thurs - 10:00AM - 7:00PM and up to 2
Saturdays per month - 9:00AM -12:00PM.
Additional Information
$14/hr
6 months
$14 hourly 60d+ ago
Financial Service Representative
First Community Credit Union of Oregon 3.8
Member service representative job in Grants Pass, OR
Schedule: Full-Time, Monday through Friday
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
You are the key to assisting our members with personalized solutions to enhance their banking experience with the best financial products in Oregon. Skill expectations include: Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
High School Diploma or Equivalent
Cash Handling & Customer Service Experience
Ability to assist with complex financial transactions in person or by telephone
Prior Lending Experience (preferred, but not required)
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$27k-32k yearly est. Auto-Apply 4d ago
Learn more about member service representative jobs