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Member service representative jobs in Owensboro, KY - 295 jobs

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  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Member service representative job in Evansville, IN

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $33k-39k yearly est. Auto-Apply 60d+ ago
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  • Field Technical Service Representative (Automotive Coatings)

    NPAA

    Member service representative job in Evansville, IN

    At NPAA, we believe our employees are our greatest strength. We are proud to offer a generous and competitive rewards package, including: Earned Bonus Structure - attendance bonuses, annual merit increases, and an annual incentive bonus plan. Time Off & Holidays - 11 paid holidays each year, plus paid time off to support work-life balance. Health & Retirement - comprehensive health and welfare plans, along with a 401(k)program featuring an exceptional company match. Career Growth & Recognition - tuition reimbursement, employee recognition programs, and opportunities to grow within the organization. Culture & Community - as part of the NPAA family, you'll enjoy company events throughout the year celebrating and appreciating our employees' hard work and dedication. POSITION SUMMARY: The Field Technical Service Representative is responsible for line performance, quality trend tracking, technical troubleshooting (color, appearance, etc.), reporting, documented inventory management, line trial support, new model color program management/support, and customer complaint assistance. POSITION RESPONSIBILITIES: Coordinate and communicate day to day operations and projects with customer base and appropriate Cleveland facility via action register management and regular technical project meetings with customer base Monitor and track NPAA's on-line performance, incoming quality for processing color and appearance criteria Tracks and communicates inventory levels with the FTS Specialist/Technical Account Manager and Sales representatives for effective stock management Responsible for implementing & tracking as necessary all value-added activities at the customer that improve the production process and production process issues Generate all reports, data, presentations and documentation on projects and issues pertinent to the account as necessary in an effective and timely manner Contribute to developing customer application line correlations and assist Lansing group in formula optimization Monitor customer production runs and determine customers' performance requirements within account Assist FTS Specialist, Technical Account Manager and Sales representatives in RGA issues as needed Coordinate and execute technical service needs of customer (product adjustments to meet specific line requirements-i.e. color, flow/appearance). Complete material adjustments (solvents, pigment dispersions and additives) for optimum processing and color quality. Work with customer base to assess necessary adjustments and complete for production batches on site as necessary. Perform QC tests on NPAA materials on site regularly or as required by customer. Recommend process and/or robot program changes for product performance improvement Document customer line process to determine root cause and preventive action for problems & improvements Coordinate sample submissions and production trials Participate in facility continuous improvement activity programs Complete necessary reports to effectively track NPAA performance at account (action registers, quality and color trend reports, and monthly reports). Facilitate internal team meetings for action register and other project reviews. POSITION QUALIFICATION: Bachelor Science Degree or a minimum of 2 years of customer based technical experience in automotive paints required. Computer and software skills required. Communication skills (report writing and data interpretation) Good organizational skills (data collection / graphing) Interpersonal skills Strong customer focus and relationship building skills Good problem-solving skills Be able to work with 2 component coatings and isocyanates Time management skills Ability to wear a respirator/all necessary PPE - including being clean shaven for respirator use
    $32k-56k yearly est. 11d ago
  • Customer Support Representative

    Clarke Power Services 4.3company rating

    Member service representative job in Henderson, KY

    Customer Support RepresentativeMon-Fri: Day shift When you work with Clarke, you work with an industry leader! Do you have experience working with Heavy Duty Truck Parts and Service? Are you looking for a good new opportunity? We would like to talk with you! In this role, Service & Parts Customer Support Representative, associate will Interpret customer needs on telephone or in person to fulfill the parts and service needs of the customer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Open and close parts and service tickets for both warranty and customer pay invoices. Talks with customers by phone or in person to identify parts and/or service needs and sets those customers up with our scheduling system. Completes information, determines charges for service requested, and quotes labor and/or parts required by customer Solicits sale of new or additional parts or services. Reads parts and service manuals to ascertain type and specification of part. Utilizes computer system for entering and updating customer orders While performing the duties of this job the employee is required to write an accurate, descriptive and clear repair order for work to be performed. The employee is required to efficiently and accurately enter the order information into a specialized computer system, and effectively participate in self-directed work teams. PHYSICAL and SAFETY REQUIREMENTS While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance. The associate must be able to read and write reports. Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.? EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) 4+ years of related experience and/or training; or equivalent combination of education and experience Technical background with engines or transmissions is a big plus CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License Commercial Driver's License (CDL) a plus Must be able to obtain DOT Med Card Why should you apply? Clarke is over 60 years strong and growing. We provide training, highly competitive salary, Hiring Bonus, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include: Weekly Pay! Medical, Dental, Vision Insurance starts first day of the month after you start! Healthcare Savings Account Option with Annual Company Contribution! 401K Savings Plan with Company Contribution Every Paycheck! Paid Holidays and Vacation! Life and Disability Insurance! Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country! Work with a GREAT Team of people! Clarke Power is an Equal Opportunity employer
    $29k-36k yearly est. 13d ago
  • FULL TIME CUSTOMER CERVICE REPRESENTATIVE

    Springs Valley Bank & Trust Company 3.4company rating

    Member service representative job in Princeton, IN

    Job Description DEPARTMENT: Deposit Operations CLASSIFICATION: Non - Exempt REPORTS TO: Banking Center Manager SUPERVISES: No supervisory responsibilities JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture. $500 Sign On Bonus MAJOR DUTIES & RESPONSIBILITIES: Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records. Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately. Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services. Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards. Identifies cross-sell opportunities and refers customer to appropriate sales member. Assists in the night depository function. Ensures deposit area is properly stocked with forms, supplies, etc. Performs Branch Capture of transactions. Continually increases product and service knowledge, to meet customer demands. Makes product and service recommendations to Banking Center Managers. Responsible for complying with all financial institutions policies and procedures. Actively achieves individual sales, referral, operational, and community involvement goals. Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc... Performs other duties as assigned. EDUCATION & EXPERIENCE: High school diploma or equivalent. Two or more years of personal banker experience (including completion of in-house training) Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...) Good interpersonal communication, organizational, mathematical and computer skills. EOE, including disability/vets
    $36k-43k yearly est. 1d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Member service representative job in Evansville, IN

    FASTSIGNS #241501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 60d+ ago
  • Member Services Representative Part Time

    Glow Brands

    Member service representative job in Evansville, IN

    Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department by email at ********************** Top Benefits and Perks Flexible Work Schedule Casual Dress Code Free Gym Access Free Tanning Free Wellness Spa Services 401(k) with Company Match Daily Pay Options Opportunity for Advancement Employee Wellness Programs w/yearly $125 reimbursement option Employee Discounts on Products and Services Exclusive Discounts at Outside Retailers Free Work Shirt options yearly. Job DescriptionThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 16 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and management in person or on the phone during shift. Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. (training and protective equipment are provided to ensure safety) Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company's policy not to refuse to hire a qualified individual with a disability because of that person's need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form. Compensación: $12.50 - $13.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12.5-13 hourly Auto-Apply 20d ago
  • Teller/Member Service Representative

    Liberty Federal Credit Union

    Member service representative job in Evansville, IN

    Liberty FCU, a full-service credit union, is seeking a Full-Time Teller/ Member Service Representative . Networking opportunities within the organization are available as this support teller position will be scheduled to “float” primarily to our Evansville, IN area branch locations and, possibly, assist in other departments as needed. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous financial institution experience is preferred. Candidates must be available to work up to 40 hours per week including Saturdays on a rotating basis. If interested, please submit an employment application by clicking Apply. Duties and Responsibilities include but are not limited to the following: Serve as a primary Member Service Representative (MSR). Meet member needs by maintaining appropriate knowledge of all company products and services. Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy. Determine acceptability of negotiable items and place holds on deposited funds when appropriate. Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union. Learn to recognize member's needs and recommend appropriate products and services while providing quality member service. Strive to balance cash drawer each day. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Assist with processing night drop. Assist in balancing branch cash machines. Assist members in accessing safe deposit boxes. Answer member telephone inquiries. Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch. Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security. Complete all required compliance training. Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information. Prepare all daily work items for transfer to the appropriate departments. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience preferred. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
    $18k-26k yearly est. Auto-Apply 17d ago
  • Customer Service Representative

    DXP Enterprises 4.4company rating

    Member service representative job in Evansville, IN

    Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of the Customer Service Representative include but not limited to: * Responding to customer inquiries regarding company products and services * Processing customer phone orders * Checking availability of stock and shipping dates * Quoting prices, filling order to customer specifications and processing sales data via computer * Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include but are not limited to: * 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred * Excellent communication skills * Should be enthusiastic and able to work independently * Must have experience performing a majority of the functions * Prior inside sales/customer service experience * Data entry skills, organization, multi-tasking and customer focus is required * Regular in-person attendance required Additional Information: * Physical Demand: N/A * Working Conditions: Office Environment * Training/Certifications: N/A * Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm * Travel: Travel may be required to attend training or educational events aimed at expanding knowledge. * Education: High School Diploma required #LI-YH1 #zryh Location: USA:IN:Evansville DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
    $29k-36k yearly est. Auto-Apply 6d ago
  • Associate Member Advisor

    Hoosier Hills 3.7company rating

    Member service representative job in Jasper, IN

    Join Our Award-Winning Team as an Associate Member Advisor! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!Are you passionate about creating outstanding member experiences? Are you eager to take on a role that puts you at the forefront of member satisfaction? Are you skilled in managing a variety of tasks, including handling transactions and account service needs? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $15.93/hr. - $23.90/hr., commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Gain valuable experience and advance your career in a dynamic and rewarding field. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. If you are dedicated to delivering top-notch service and are excited about making a difference in members' financial journeys, apply today and take the next step in your career with Hoosier Hills Credit Union. Opportunity overview:As an Associate Member Advisor (AMA), you will be at the forefront of creating outstanding member experiences. Your role is essential in fostering strong relationships with both new and existing members, ensuring they receive the right products and services tailored to their financial needs. You will handle a variety of tasks including advising, cross-selling, and completing transactions and general account service needs, which includes transaction and account maintenance requests, and product and service inquiries. What You'll Do: Mission and Service: Provide exceptional service aligned with Hoosier Hills Credit Union's mission and Service Promises. Build Relationships: Forge and maintain strong connections with new and existing members, delivering outstanding service. Manage Transactions: Execute transactions and manage account service requests efficiently and accurately. Maintain Accounts: Perform transaction processing and account maintenance, addressing related inquiries promptly. Transactional Excellence: Ensure precise and professional handling of transactions and interactions. Adhere to security guidelines for transactions and account maintenance. Follow protocols for supervisor overrides, safeguard cash, and assist with account and Service Center procedures. Adhere to BSA/AML regulations. Member and Business Focus: Assist with online banking, statements, card activation, wire transfers, and general account maintenance. Act as a knowledgeable resource, support problem resolution, and always act in the best interest of the members. Recommend Products & Services: Identify and suggest HHCU products that meet members' needs, enhancing their overall experience. Provide information on additional products and services that may help members achieve their financial goals. Teamwork and Collaboration: Communicate clearly with supervisors and team members. Contribute to planning, share improvement ideas, and engage in self-evaluation. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience:1-2 years' experience working in a retail setting with daily customer interaction. Knowledge: Experience in cash handling and clerical office work preferred Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious: Ability to analyze data and make informed decisions in various situations. Relationship Builder: Skill in maintaining positive relationships with management, peers, and vendors. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer.
    $15.9-23.9 hourly 47d ago
  • Customer Service Representative - Evansville, IN

    Kedia Corporation

    Member service representative job in Evansville, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 1d ago
  • Veterinary Client Service Representative

    Thrive Pet Healthcare

    Member service representative job in Evansville, IN

    East Side Animal Hospital -Veterinary Client Service Representative Evansville, IN Full time At East Side Animal Hospital, a Thrive Pet Healthcare Partner, our Client Service Representatives provide the first and last impressions of our hospital and are instrumental in managing client requests and appointment flow. This exceptionally important role requires team members to juggle phone calls, emails, text messages, and face-to-face communications while ensuring thorough, accurate documentation and invoicing. CSR's are trained to understand the basics of veterinary medicine so they can appropriately schedule doctor visits, answer questions, and educate our clients. Responsibilities: * Handle customer inquiries * Schedule patient appointments * Provide information about our products and services * Troubleshoot and resolve client issues and concerns * Document and update customer records based on interactions * Develop and maintain a knowledge base of our evolving services and products Qualifications: * Previous experience in customer service, sales, or other related fields * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor * Excellent written and verbal communication skills Benefits - our care in action Thrive offers a suite of benefits to support team members' emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members: * Competitive pay * 401(k) with employer match * Mental health resources, including 24/7 access to Lyra Health * Paid parental leave * Purr-ental leave for when you adopt a pet * Employer-sponsored childcare and elder care support * Personalized care for every family-forming journey * Discretionary funds and FREE CE courses * Pet perks and veterinary service discounts * Student loan management tools and assistance We call ourselves change agents for good because we sincerely believe we can be a force that moves our industry forward. What are you waiting for? Apply today!
    $24k-35k yearly est. Auto-Apply 4d ago
  • Parts and Service Representative - PSSR

    Brown Equipment

    Member service representative job in Evansville, IN

    The Parts and Service Sales Representative (PSSR) position is responsible for promoting and selling services and parts to existing and prospective customers.The PSSR is expected to apply knowledge and demonstrate a thorough understanding of the Brown Equipment Company (BEC) product portfolio and relevant competitor products to be able to communicate solutions with a consultative approach to sell service labor and grow parts sales. THE INDIVIDUAL MUST RESIDE IN THE EVANVILLE, INDIANA AREA AND HAVE ESTABLISHED MUNICIPAL RELATIONSHIPS. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Develop and maintain a deep understanding of BEC's parts and service offerings Actively promote and sell parts and service solutions to new and existing customers Collaborate with Equipment Consultants and Inside Sales Support to share insights and targeted sales strategies Cultivate and nurture strong customer relationships to address immediate service needs Promote ongoing service and parts strategies to include Preventive Maintenance service agreements, warranty expirations, complimentary module inspections, etc. Provide training and/or support (to customers) regarding maintenance of equipment Separate self from competition by creating consultative value to the client while effectively communicating benefits of service solutions Regularly visit customers and potential customers within assigned territory QUALIFICATIONS Must reside in the assigned sales territory Strong interpersonal and relationship-building skills with the ability to develop long-term customer partnerships Proven ability to multi-task, prioritize effectively, and manage multiple accounts Proficiency in CRM/ERP software preferred Self-motivated, goal driven and able to work independently while collaborating with internal teams Ability to frequently lift and move parts or equipment, up 75lbs, as needed for demonstrations or customer support Technical aptitude with mechanical, electrical and hydraulic systems is a plus High school diploma or equivalent; Bachelor's degree in Business or a related field preferred 3+ years of prior sales experience, preferably parts and service
    $24k-35k yearly est. 60d+ ago
  • Industrial Sales & Service Representative

    Cogent Talent Solutions

    Member service representative job in Evansville, IN

    Our client provides application engineering, technical services, and manufacturing to supply the components you need for your machinery. Their experience and knowledge about your equipment allows us to design parts that truly work… for you! They have over 80 years of combined experience in the paper industry helping customers identify and solve their drive train problems. See below to learn more about our philosophy. The Industrial Sales Representative will provide, support and perform work relating to customer needs through “best practices” in the field. To maintain the highest integrity in representing the company while working with little to no supervision. Deliver a high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism. JOB REQUIREMENTS Outstanding organizational skills with high attention to detail Participate in on-site sales and gear inspections, allowing you to become familiar with our product and your territory Develop technical knowledge to effectively communicate products and gear inspection services to customers in your territory Build and maintain strong relationships with your customers, understanding their needs and communicating solutions Maintain consistent contact with existing customers and make cold calls to prospective customers in your territory Responsible for making in-person visits to prospects and existing customers, generating leads and quotes all the way to sale Create, submit and follow up on Quotes and RFQ's Document and track progress for new and existing business opportunities; rate high, medium, and low potential Maintain accurate records of all interactions with new and existing customers and update the information in the Database Provide regular updates on progress, challenges, and opportunities Technological capabilities and understanding to communicate in today's business environment 50% + Travel. Maintain monthly itinerary: wall calendar, outlook calendar Submit daily briefs and weekly reports (defined at hire) Ability to read blueprints and drawings Ability to descend/ascend on ladders or any other needs to elevate/descend in a safe manner Provide services and customer support during field visits Tie workflow to schedule Manage on-site projects in expected time schedule with little supervision Diagnose errors or technical problems and determine proper and cost-effective solutions Follow all requirements for time-keeping and billing purposes Must hold a valid driver license in good standings Operate the vehicle in a safe manner Cooperate with technical team and share all information to the company Comprehend customer requirements make appropriate recommendations Maintain a professional appearance at all times This individual must be a team player and flexible to his(her) job assignments This individual will follow all Company Policies and Standard Operating Procedures QUALIFICATIONS High School diploma/trade school or College degree (experience also will do in lieu of degree) Must have 2 years of service in technical troubleshooting (paper industry experience preferred) Ability to follow directions with minimal supervision Must be able to work individually and as a part of a team Must have good sense of smell, hearing, and including good vision as these are of vital importance as safety issues in the Shop; normal working conditions in main office Must be able to lift up to 60 pounds Core Values and Beliefs We know that quality relationships with our employees, customers, vendors, and community are the key components to our long term survival. Mission StatementWe will produce quality products at a fair price and on time. We will also provide outstanding customer service. IntegrityOur words and actions will be honest and ethical.RespectWe treat all people with courtesy and respect, valuing their contributions.ResponsibilityWe take responsibility for our actions and honor our obligations while meeting individual, organizational, and community needs.Customer ServiceWe are committed to understanding our customers which allows us to meet or exceed their needs.InnovationWe are constantly looking for ways to improve. We embrace change as an opportunity.
    $24k-35k yearly est. Auto-Apply 29d ago
  • Environmental Services Representatives

    Jobs for Humanity

    Member service representative job in Evansville, IN

    Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Deaconess Health System to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Deaconess Health System Job Description DSS Environmental Services Rep Location: Evansville, IN Facility: Midtown Hospital Campus Department: Environmental Services Schedule: Shift Hours: Supplemental Day Job Category: Service/Trade Salary Range: $15.07-$15.07 Per Hour Scheduled Weekday: Monday-Sunday Shift Start Time: 7:30 AM Shift End Time: 4:00 PM Weekend Shift Assignments: Rotating Weekends Holiday Shift Assignments: Rotating Holidays Position Eligible Incentives: None Req #: 43806 Summary: Join Our Team We are looking for compassionate, caring, and dedicated staff to join our team and help us continue our tradition of excellence. Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: - Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night - Onsite children's care centers (Infant through Pre-K) - Tuition reimbursement - Payactivearned wage benefitwork today get paid tomorrow - Career advancement opportunities - Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses As an Environmental Services (EVS) representative, you will play a critical role in continuing the healing mission of Deaconess. Job Overview: The EVS department supports new hires with hands-on training through a two-week orientation period, no prior experience required. EVS Department Roles: - Housekeeper: Responsible for cleaning and disinfecting - Floor Care Rep.: Clean and maintain floors - Waste Processor: Transport waste to collection and/or disposal points - Project Worker: Furniture movement, set up events, UV light operation Requirements: No experience needed. Full-time and Part-time employees must work every other weekend and rotating holidays. Why Choose Deaconess? Deaconess Health System is the largest employer in the tri-state region, and operates under the direction of a local board, with a local focus. Deaconess is widely recognized for its commitment to excellence. Named the #2 Hospital in Indiana by US News & World Report for the past five years, Deaconess was also named to the Forbes list of America's Best Employers in 2022. As our organization continues to grow and expand, we welcome skilled, dedicated and compassionate individuals to join us in delivering The Deaconess Difference: putting people at the center of everything we do, making a positive difference in the lives of our patients, families, employees and community.
    $15.1-15.1 hourly 60d+ ago
  • Customer Service Representative

    Indy Leasing Dba Aarons

    Member service representative job in Jasper, IN

    CUSTOMER SERVICE REPRESENTATIVE (CSR) Basic Function Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on instore sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Reporting Reports directly to the General Manager (or Sales Manager with GM direction) Primary Responsibilities The Acquisition and Maintenance of Customers Accept and process current customer payments Process Order Forms and references Input customer information into the store computer for new lease agreements Update customer information and account status in the store's computer system Answer incoming telephone calls and route them to appropriate personas per the first up system File and maintain customer folders and records Assist customers on the showroom floor Direct customer opportunities immediately to the Sales Manageras it relates to sales and service Maintain the appearance and organization of the customer transaction counter Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management Maintain regular mailing campaign Other tasks as assigned by management Position requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operations ability Good communication skills Excellent organizational skills Excellent telephone etiquette Strong sales skills, showroom, and telephone High energy level Able to lift 50 lbs. Pre-employment Successful reference check and verification, drug screen, criminal background investigation and required
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Wire Services Specialist II

    Old National Bank 4.4company rating

    Member service representative job in Evansville, IN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Wire Services Specialist is a critical member of the Wire Transfer Department, primarily responsible for processing incoming and outgoing domestic and foreign wire transfers accurately and timely through Wire Transfer systems. This includes performing in accordance with established policies, procedures, reporting and monitoring of payments and regulatory requirements. This position works closely with our Banking Center Sales Teams, as well as other functional areas of the organization to ensure client needs are met or exceeded while meeting corporate goals and objectives. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Operational Excellence Follow departmental policies and procedures, specifically regarding compliance and customer confidentiality. Monitor the flow of wire transfers to and from the Bank through the Federal Reserve FedWire System. Accountable for timely and accurate initiation, verification, and releasing of Fed wire payments to and from the Federal Reserve System and Correspondent Banks efficiently within internal policy standards. Ensure proper disclosures are prepared for all International Consumer Remittance wires in compliance with Reg E. Monitors incoming and outgoing wire suspicious activity and reports to Wire Department management and Corporate Security as applicable. Assist the bank in combating fraud by monitoring the status of wires with our online OFAC (Office of Foreign Assets Control) queue, releasing wires according to established OFAC guidelines. Research, review, and process, both incoming and outgoing domestic and foreign wires that are more complex. Client Centric Approach Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics, and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client, and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Demonstrates positive, initiative-taking, and friendly people skills, as well as customer service support in a demanding environment. Works closely with banking centers, business units, commercial and private banking clients to resolve exception items and aid with payments as needed. Key Competencies for Position Operational Knowledge: Demonstrates and applies sound knowledge of banking policies, procedures and regulations affecting the operations of the wire department. Actively seek opportunities for continuous learning. Examine current processes and procedures to discover ways to improve current methods. Proficient handling of a variety of tasks and priorities throughout the day, moving seamlessly between tasks. Client Focused: Personally, strives to make each client interaction the best experience, performing a variety of wire payment transactions with patience, professionalism, and accuracy. Takes ownership for resolving client transactions or operational issues and recognizes when outcomes may negatively impact the client and escalates those concerns appropriately. Anticipates client needs and develops appropriate solutions. Communication Skills: Demonstrates finesse during interactions with clients, co-workers, and others through strong active listening skills and the use of questions to understand client needs during transactions. Adapts communication style and approach to accommodate individual needs and preferences and to fit the situation. Diffuses and manages difficult client interactions. Qualifications and Education Requirements Bachelor's degree in business or finance or high school diploma with equivalent experience. 2-3 years' experience in a financial institution wire transfer operation, banking center, or similar function Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues. Strong diligence and sense of urgency. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Competence in using Microsoft Office suite of products, especially Excel and Word. Key Measures of Success/Key Deliverables: Achieves weekly Ultimate Client Experience and Compliance goals. Ability to support team members utilizing existing knowledge of processes to ensure continuity of service from both internal and external clients. Continuous development of departmental processes and procedures to benefit the team and the bank. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $17 hourly Auto-Apply 1d ago
  • Member Services Representative Part Time

    Glow Brands

    Member service representative job in Owensboro, KY

    Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department by email at ********************** Top Benefits and Perks Flexible Work Schedule Casual Dress Code Free Gym Access Free Tanning Free Wellness Spa Services 401(k) with Company Match Daily Pay Options Opportunity for Advancement Employee Wellness Programs w/yearly $125 reimbursement option Employee Discounts on Products and Services Exclusive Discounts at Outside Retailers Free Work Shirt options yearly. Job DescriptionThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 16 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and management in person or on the phone during shift. Must be able to occasionally lift up to 75 lbs. Will occasionally encounter toxic chemicals during shift. (training and protective equipment are provided to ensure safety) Ability to work independently and alone during shifts as business needs require. Applicant Statement: I certify that my answers to all questions are true and correct without any consequential omissions of any kind whatsoever. I further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I give the employer the right to contact and obtain information from all references, employers, educational institutions and to otherwise verify the accuracy of the information contained in this application. I hereby release from liability the employer and its representatives for seeking, gathering and using such information and all other persons, corporations, or organizations for furnishing such information. I understand that the employer is an equal opportunity employer and as such does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by local, state or federal law. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary. I further understand that any such assurances must be in writing and signed by an authorized officer. I understand it is the company's policy not to refuse to hire a qualified individual with a disability because of that person's need for a reasonable accommodation as required by the ADA. I also understand that if I am hired, I will be required to provide proof of identity and legal work authorization. Finally, I understand that this application is current for only 90 days, and at the conclusion of this time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary to fill out a new application. By submitting an application, each applicant represents and warrants that they have read and fully understand the foregoing information, that they are seeking employment under these conditions, and that their application submission will be their electronically signed application form. Compensation: $12.50 - $13.00 per hour JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $12.5-13 hourly Auto-Apply 33d ago
  • Associate Member Advisor

    Hoosier Hills 3.7company rating

    Member service representative job in Jasper, IN

    Job DescriptionJoin Our Award-Winning Team as an Associate Member Advisor! Forbes has recognized Hoosier Hills Credit Union as one of Indiana's Top Three Credit Unions again in 2025, for the third consecutive year!Are you passionate about creating outstanding member experiences? Are you eager to take on a role that puts you at the forefront of member satisfaction? Are you skilled in managing a variety of tasks, including handling transactions and account service needs? If you're ready to make a meaningful impact in our members' lives and our community, we'd love to meet you! What We offer: Competitive Salary: $15.93/hr. - $23.90/hr., commensurate with experience. Comprehensive Benefits Package: Including health insurance, retirement plans, paid time off and much more. Impactful Work: Your efforts will directly contribute to members' satisfaction and financial success. Supportive Environment: Work with a team that values your contributions and supports your professional growth. Growth Opportunities: Gain valuable experience and advance your career in a dynamic and rewarding field. A Rewarding Career: Be part of a team that's dedicated to making a difference in the lives of our members and the community. If you are dedicated to delivering top-notch service and are excited about making a difference in members' financial journeys, apply today and take the next step in your career with Hoosier Hills Credit Union. Opportunity overview:As an Associate Member Advisor (AMA), you will be at the forefront of creating outstanding member experiences. Your role is essential in fostering strong relationships with both new and existing members, ensuring they receive the right products and services tailored to their financial needs. You will handle a variety of tasks including advising, cross-selling, and completing transactions and general account service needs, which includes transaction and account maintenance requests, and product and service inquiries. What You'll Do: Mission and Service: Provide exceptional service aligned with Hoosier Hills Credit Union's mission and Service Promises. Build Relationships: Forge and maintain strong connections with new and existing members, delivering outstanding service. Manage Transactions: Execute transactions and manage account service requests efficiently and accurately. Maintain Accounts: Perform transaction processing and account maintenance, addressing related inquiries promptly. Transactional Excellence: Ensure precise and professional handling of transactions and interactions. Adhere to security guidelines for transactions and account maintenance. Follow protocols for supervisor overrides, safeguard cash, and assist with account and Service Center procedures. Adhere to BSA/AML regulations. Member and Business Focus: Assist with online banking, statements, card activation, wire transfers, and general account maintenance. Act as a knowledgeable resource, support problem resolution, and always act in the best interest of the members. Recommend Products & Services: Identify and suggest HHCU products that meet members' needs, enhancing their overall experience. Provide information on additional products and services that may help members achieve their financial goals. Teamwork and Collaboration: Communicate clearly with supervisors and team members. Contribute to planning, share improvement ideas, and engage in self-evaluation. Grow and Learn: Engage in continuous learning and self-improvement to drive personal and team development. What We're Looking For: Educational Background: High school diploma or equivalent required. Relevant Experience:1-2 years' experience working in a retail setting with daily customer interaction. Knowledge: Experience in cash handling and clerical office work preferred Top-Notch Communication Skills: Outstanding verbal and written communication that makes every interaction impactful. Professional and Positive Attitude: A professional demeanor, and a can-do attitude that shines through. Analytical and Judicious: Ability to analyze data and make informed decisions in various situations. Relationship Builder: Skill in maintaining positive relationships with management, peers, and vendors. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. #hc211583
    $15.9-23.9 hourly 14d ago
  • Teller/Member Service Representative

    Liberty Federal Credit Union

    Member service representative job in Owensboro, KY

    Liberty FCU, a full-service credit union, is seeking a Full-Time Member Service Representative/Teller . Networking opportunities within the organization are available as this support teller position will be scheduled to “float” primarily to our Owensboro, KY area branch locations and, possibly, assist in our Henderson, KY branch as needed. Candidates must possess excellent member service skills, professionalism, and confidentiality. Previous financial institution experience is preferred. Candidates must be available to work up to 40 hours per week including Saturdays on a rotating basis. If applicable, an initial two-three week paid training program will be held in Evansville, IN. If interested, please submit an employment application by clicking Apply. Duties and Responsibilities include but are not limited to the following: Serve as a primary Member Service Representative (MSR). Meet member needs by maintaining appropriate knowledge of all company products and services. Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy. Determine acceptability of negotiable items and place holds on deposited funds when appropriate. Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union. Learn to recognize member's needs and recommend appropriate products and services while providing quality member service. Strive to balance cash drawer each day. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Assist with processing night drop. Assist in balancing branch cash machines. Assist members in accessing safe deposit boxes. Answer member telephone inquiries. Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch. Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security. Complete all required compliance training. Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information. Prepare all daily work items for transfer to the appropriate departments. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience preferred. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
    $17k-24k yearly est. Auto-Apply 36d ago
  • Client Service Representative

    Old National Bank 4.4company rating

    Member service representative job in Evansville, IN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently hiring for a Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals. A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Our ideal candidate will possess the following skills: High school diploma or GED required 2-3 years of cash handling experience Excellent customer service skills Excellent balancing record Good organizational skills and attention to detail Ability to lift heavy boxes of coin Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
    $17 hourly Auto-Apply 23d ago

Learn more about member service representative jobs

How much does a member service representative earn in Owensboro, KY?

The average member service representative in Owensboro, KY earns between $15,000 and $28,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Owensboro, KY

$20,000

What are the biggest employers of Member Service Representatives in Owensboro, KY?

The biggest employers of Member Service Representatives in Owensboro, KY are:
  1. Planet Fitness
  2. Glow Brands
  3. Liberty Federal Credit Union
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