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Member service representative jobs in Paradise, NV - 567 jobs

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Member Service Representative
Customer Service Representative
Service Specialist
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Service Advisor
Customer Relations Representative
Customer Experience Associate
Reservations Agent
Guest Service Representative
  • SERVICES SPECIALIST

    Accessible Space, Inc. 3.5company rating

    Member service representative job in Las Vegas, NV

    Accessible Space, a national nonprofit provider of housing and personal care services to adults with disabilities, seeks a Full time Services Specialist in Las Vegas. The Services Specialist provides support to the Services Manager by providing direct and administrative support and mentoring staff. Duties include assisting in staff development by: meeting with staff; modeling appropriate work behaviors, directing work flow as needed; assisting staff with problem-solving. Qualifications: Minimum of three years of experience working with individuals with traumatic brain injury, developmental disabilities, or behavioral health issues. Excellent communication, problem-solving, interpersonal, and organizational skills We offer a generous compensation package - health and dental insurance, daily pay, paid time off, paid holidays, education reimbursement and much more!! We want you to join our team! You will work with the best and brightest team members.
    $29k-34k yearly est. 2d ago
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  • Customer Service Specialist

    Boxabl 3.2company rating

    Member service representative job in Las Vegas, NV

    Boxabl is an innovative construction manufacturing company based in Las Vegas, NV. Our mission is to significantly lower the cost of home ownership for everyone by designing high-quality auxiliary dwelling units that meet the highest standards of quality, strength, and sustainability. At Boxabl, we value hard-working individuals who thrive in fast-paced, ever-changing environments. If you want to live a life with real purpose, work alongside a wildly talented group of professionals to make a real difference, join us as we work to solve the national housing crisis! Job Summary In the role of Customer Service Specialist, you are the voice of Boxabl-the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products. Job Duties and Responsibilities Provide introductory and product info to new customers Respond to customer calls, emails, and inquiries promptly Ensure ongoing satisfaction by following up after purchases Troubleshoot product-related concerns Handle inbound leads via text, email, or phone call Qualify leads to send to our internal and external sales team Escalate complex issues when needed Collaborate with the customer service team on communication strategies Assist with other tasks as assigned Experience and Education Excellent interpersonal and communication abilities Analytical and problem-solving skills Ability to multitask and manage a high volume of interactions Strong time management and organizational habits Positive attitude with patience and professionalism Team-oriented with a collaborative mindset Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an open office environment that allows for collaboration inside and outside of your department. You must be able to operate standard office equipment (desktop, laptop, printer, scanner, etc.). Must be able to walk short distances and within the factory occasionally to perform job duties when necessary. You may be stationary at a laptop or desktop computer for most of your day creating and compiling, preparing, and analyzing data that may include extensive reading and/or research. May have to express or exchange ideas verbally to clients or the public and to convey detailed spoken instructions to other employees accurately, loudly, or quickly. Equal Opportunity Statement for Employment: Boxabl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Boxabl expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status
    $28k-36k yearly est. 2d ago
  • Clerical/ Data Entry/ Customer Service

    Ascend Staffing

    Member service representative job in Las Vegas, NV

    Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Data Entry Associate in Las Vegas, NV - What we offer. Weekly pay of $13.00 per hour. Direct deposit & debit card payment options. Health, vision, dent Data Entry, Customer Service, Clerical, Staffing, Office Clerk, Data, Retail
    $13 hourly 6d ago
  • CS - Customer Service Representative (LAS)

    Atlantic Aviation FBO, Inc.

    Member service representative job in Las Vegas, NV

    We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at LAS. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service, Customer, Representative, Retail, Airline, Aviation
    $27k-35k yearly est. 2d ago
  • Customer Service Representative

    Alphabe Insight Inc.

    Member service representative job in Las Vegas, NV

    About Us At StyleSignPlan, we believe that every environment has a story to tell. Our journey began with a simple yet profound idea: to merge form and function in a way that leaves a lasting impression. Since then, we've embarked on a creative expedition, partnering with businesses, organizations, and individuals to craft custom signage solutions that bridge aesthetics and purpose seamlessly. Job Description Job Title: Customer Service Representative Job Summary: We are seeking a motivated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering excellence. Key Responsibilities: Respond promptly to customer inquiries via phone, email, live chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues efficiently, escalating to the appropriate department when necessary. Process orders, returns, and exchanges according to company procedures. Identify customer needs and provide tailored recommendations or solutions. Collaborate with other departments to resolve customer issues and improve overall service. Follow up with customers to ensure satisfaction and address any outstanding concerns. Stay updated on company products, promotions, and policies to provide accurate information. Maintain a professional and positive demeanor in all customer interactions. Qualifications Additional Information Benefits Opportunities for career growth and professional development. Health, dental, and vision insurance. Paid time off and holidays. Collaborative and inclusive company culture.
    $27k-35k yearly est. 2d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bree Buckles-State Farm Agent

    Member service representative job in Las Vegas, NV

    Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Company Overview: Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************* Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $27k-35k yearly est. 2d ago
  • Service Advisor - MINI of Las Vegas

    Autonation, Inc. 4.0company rating

    Member service representative job in Las Vegas, NV

    Youll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-understand language and suggest up-sell opportuni Service Advisor, Customer Experience, Advisor, Vehicle, Automotive
    $31k-45k yearly est. 3d ago
  • Customer Service Representative

    Bedrosians Tile & Stone 4.1company rating

    Member service representative job in Las Vegas, NV

    . Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applicati Customer Service, Customer Service Representative, Representative, Processing, Sales Representative, Retail
    $27k-34k yearly est. 2d ago
  • Service Specialist

    Aptask 4.4company rating

    Member service representative job in Las Vegas, NV

    Job Title: Office Service Specialist Tax Work Location: Las Vegas, NV 89135 (Onsite) Pay Rate: $17-19/hr. on w2 (non- benefited) Work Schedule: M-F 8AM-5PM Client: Epiq Global: 8826-1 Job Description: Top Required Skills: Outlook 365 Suite, exposure to meeting room reservations of any type, reliability, adept at learning quickly, presents well. Additional details: Dress Code: Business Casual. NO Hoodies, logo wear, crop tops, legging-Earbuds can't be worn while in office Parking Details: Parking is FREE - Client pays Summary A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services. Essential Job Responsibilities " Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule " Copy Services includes accurately producing copy, print and scan projects per written instructions " Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner " Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. " Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance " Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements " High School Diploma or GED " Minimum of 1 year work experience in a customer services field " Ability to multitask with attention to detail " Ability to resolve issues with professionalism and tact " Ability to lift or move 40 lbs. or greater " Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. " Ability to walk, bend, kneel, stand or sit for an extended period of time About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17-19 hourly 2d ago
  • Member Experience Associate - P&C License Preferred

    AAA Northern California, Nevada & Utah 4.1company rating

    Member service representative job in Las Vegas, NV

    The Member Experience Associate (MEA) is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to del Associate, Member Services, Customer Service, Experience, Product Sales, Operations, Automotive, Business Services
    $29k-45k yearly est. 2d ago
  • Client Services Representative II Bilingual Spanish

    Bank of America Corporation 4.7company rating

    Member service representative job in Las Vegas, NV

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Required Qualifications: Proficient in English & Spanish 1+ years of customer/client service experience, including experience handling difficult client situations Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections Comfortable receiving ongoing performance feedback and coaching Ability to learn and adapt to new information and technology platforms Minimum of an intermediate level of proficiency with computers and current technology Desired Qualifications: * 1+ years of experience in the banking/financial industry * 1+ years of experience working in a client service capacity Skills: Attention to Detail Customer Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking Client Experience Branding Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $36k-46k yearly est. 4d ago
  • Room Reservations Agent

    Boyd Gaming Corporation 3.9company rating

    Member service representative job in Las Vegas, NV

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient service by answering incoming calls for the purpose of selling and reserving hotel rooms in a high volume call center for multiple properties. Job Functions: Answer incoming customer calls. Cross sell room reservations across multiple properties. Access LMS, RMS, and CMS systems and be able to make informed decisions regarding comps, discounted and full rate rooms for hotel guests. Possess knowledge of rates, room types, room availability, hotel policies and procedures. Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner. Utilize computer systems to run and compile necessary related reports. Other duties as assigned by management. Qualifications High school diploma or equivalent required. One year experience in a call center required with hotel industry experience preferred. Ability to communicate with guests and Boyd Team Members in English. Ability to utilize basic office/call center equipment not limited to: computer, headset and telephone. Must be able to work flexible shifts. Able to stand for long periods of time. Detail oriented and able to multitask. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $26k-30k yearly est. 2d ago
  • Guest Service Rep. (PT)

    Affinity Gaming 4.0company rating

    Member service representative job in Las Vegas, NV

    $1,000 RETENTION BONUS! The Guest Service Representative will assist our guests with reservations, checking in and out of the hotel, and informing players of new promotions. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for completing transactions such as: registering hotel guests and assigning rooms, guests and player account maintenance, signing up new members, coupon redemption, awarding comps, and describing benefits of membership to qualified members. Greet all guests and determine how to best assist them. Issue room keys to guests at check-in Blocks rooms for groups, VIPs, and casino departments. Respond to all guest inquiries. Provide guest satisfaction through assistance, direction and information. Resolve complaints to ensure guest satisfaction. Assist with casino events and promotions, as required. Handles a cash bank. Other related duties as assigned. SUPERVISORY RESPONSIBILITIES None. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. EDUCATION and/or EXPERIENCE High school diploma or GED required. Experience in a front desk or players' club role in a similarly sized property strongly preferred. CERTIFICATES, LICENSES, REGISTRATIONS No requirements. LANGUAGE SKILLS Must be able to effectively communicate in English. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. COMPUTER SKILLS Knowledge of the Property Management System LMS is strongly preferred. Microsoft Office skills required.
    $24k-31k yearly est. 2d ago
  • Specialist I Resort Services - On Call

    Palms 4.4company rating

    Member service representative job in Las Vegas, NV

    Under the direction of the Resort Services Leadership team, the Specialist I Resort Services is responsible for assisting both transient and casino guests with their room reservation needs in addition to facilitating in-house service requests. As the “voice” of the Hotel, the Resort Services Specialist I provides Best in Class guest service by accurately and efficiently processing room reservations and other service requests in order to maximize guest experience. Core Responsibilities: Provides guests with the highest level of customer service during all interactions. Answers phone calls and processes hotel and casino reservations in a courteous and gracious manner using approved scripting. Can knowledgably describe each room's physical elements and offer the guest a choice of room type that satisfies their needs. Addresses guest concerns and provides exemplary solutions. Efficiently facilitates in-house guest requests to ensure the highest level of guest satisfaction while aiming to exceed guest expectations. Accurately inputs and organizes hotel and casino reservation information, internet, travel agency requests and internal department communications with appropriate follow-up. Maintains accurate notes of special requests and ensures guest requests are accurately entered into the Lodging Management System. Partners with Hotel Front Desk Team to accommodate in-house guest requests/accommodation changes to ensure a high level of guest satisfaction. Assists with Hotel concierge services, guest itineraries and coordination of inter-departmental communications according to established protocols. Assesses guest requests and inquiries, offers creative suggestions and recommendations tailored to each guest's unique needs. Consistently presents information in a professional manner in both team member and business interactions. Maintains accurate logs of special requests and ensures requests are blocked in LMS. Ensures all reservations transferred to LMS are accurate. Has a strong understanding of selling strategy for hotel and stays current on status of room inventory. Strategically sells hotel rooms to maximize transient room revenue using up-sell and yield management techniques per Company policy. Knowledgeable in Hotel hours of operation and amenity offerings such as Restaurants, Spa, Pool, Casino Promotions, Event Center, and Special Events. Assists in-house guests with wake-up calls and inputting in-house guests requests in HotSOS. The Resort Services Specialist I will dispatch the Bell Desk and Engineering using a radio to assist in-house guests. Accurately assess casino customer gaming data to extend an appropriate level of complimentaries to qualified casino guests based on established company guidelines. Safeguards confidential Guest, Department and Company data. Adheres to all health and safety policies and procedures set by Company. Positively contributes to an environment which motivates team members to collaborate, learn, perform and develop their skills. Processes all changes and cancellations for group reservations accurately. Consistent and regular attendance is an essential function of this job. Performs other duties as assigned to support efficient operation of Department. Qualifications: High school Diploma or GED required. Minimum two (2) years' experience in Hotel Reservations or Hotel customer service role in high-end/luxury hotel preferred. Must obtain a Nevada Gaming License. Excellent telephone etiquette and verbal and written communication skills required. Must have schedule flexibility including evenings, weekends, holiday shifts and overtime when needed. Intermediate proficiency in Microsoft Office preferred. Ability to identify and prioritize issues. Excellent organizational skills. Strong interpersonal skills. Must possess a friendly and outgoing demeanor. Must be detail oriented and can multi-task. Bilingual in a foreign language preferred. Physical Demands: Work is performed in an office setting. Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality. May be exposed to smoke. The noise level in the work environment is usually moderate to loud. Constant contact with executives, department management, team members, and guests. Prolonged sitting or standing and mobility while on the phone. Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. Eye/hand coordination. Equal Opportunity Employer: Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Palms Casino Resort, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law. We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!
    $29k-33k yearly est. Auto-Apply 60d+ ago
  • Cox Communications Now Hiring Customer Retention Representative (142434)

    Cox Enterprises 4.4company rating

    Member service representative job in Las Vegas, NV

    As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
    $64k-78k yearly est. 17h ago
  • Financial Services Representative

    One Nevada Credit Union 4.2company rating

    Member service representative job in Las Vegas, NV

    One Nevada Credit Union is looking for a highly adaptable and self-motivated individual to join our Retail Operations Team Financial Services Representative program! This role requires flexibility, reliability, and a strong commitment to providing exceptional service across all Retail Operations locations. Flexibility to work as early as 7:15 a.m. and an occasional Saturday in our Contact Center. Consistent and dependable attendance, ability to work independently while maintaining high performance standards, and ability to take direction. If you are someone who thrives in a fast-paced, collaborative setting and enjoys variety in your workday, we encourage you to apply. Team FSR employees must maintain flexibility to work at any branch location, as well as the ability to perform duties in our Contact Center. Please review additional details about this career opportunity below: * This position utilizes a high level of technical skills to perform financial services in our branches and on our phones for prospective and current members by accessing automated systems, platforms, and software via desktop and mobile devices. * The Team FSR conducts loan interviews and processing, opens new accounts, greets and directs members, assists with member transactions, cross-sells Credit Union products and services, and educates members on the use of our ATM, mobile banking, and website. * This position provides technical support, initiates troubleshooting, and educates current and potential members to conduct financial service requests via automation. Our Team FSRs promote financial well-being through effective conversations and provide superior services. * This position requires knowledge of all products and services offered to our member-owners by One Nevada, loan and member service policies and procedures, and loan interviewing skills and techniques. * The ability to troubleshoot and assist members with gaining online access, learn and navigate new applications and programs, examine documents for accuracy and compliance, analyze situations, and recommend solutions. * Excellent interpersonal communication skills with an emphasis on negotiation and persuasion techniques are required. * Position requirements include a high school diploma or GED equivalent, plus, one year of experience with a financial institution or extensive customer service and sales experience. Ability to obtain licensing for NMLS and willing to travel to all branch locations.
    $30k-36k yearly est. 24d ago
  • Financial Services Representative State Farm Agent Team Member

    Andrew Pizzi Olivera-State Farm Agent

    Member service representative job in Las Vegas, NV

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development Tuition assistance ROLE DESCRIPTION: As a Financial Services Representative, you will have the opportunity to work in our agency and build on a winning culture, make a lot of money while having a lot of fun, traveling and celebrating wins with coworkers. We are a very high performing office in a competitive city so if you are a goal driven, want to thrive and want more out of life. This is the place for you. If you expect to be a 9-5 and only do what you are asked for, this IS NOT the place for you. You will have opportunities to grow within the organization and even have your own office in the future. IF YOU CAN BE ON TIME, TAKE CARE OF OUR CUSTOMERS AND LOOK PROFESSIONAL WHILE BEING COACHED AND GROW. THIS IS THE PLACE FOR YOU, IF NOT, IT IS NOT. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain and grow the culture in the office. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses (Not required to already be licensed) Must be willing to learn, grow, be coached and want more (No settling mindset) Proficiency in Microsoft Office applications. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Salary plus unlimited commission/bonus Annual & Quarter Office Trips. Great Culture of Winners within TOP AGENCY IN TOWN. Continuous Training Competitive Environment Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office and even to own YOUR OWN AGENCY!!!
    $27k-41k yearly est. 14d ago
  • Financial Services Representative

    Euphoria Institute of Beauty Arts and Sciences

    Member service representative job in Las Vegas, NV

    Job Description Financial Aid Representative Euphoria Institute of Beauty Arts and Sciences, Las Vegas, NV Full-Time The Financial Aid Representative is responsible for assisting students throughout the financial aid process, ensuring the accurate updating of student files, and managing associated records. Essential Duties: Meet with new and prospective students to provide educational cost estimates and discuss payment methods and options. Follow up with new and prospective students to ensure all necessary paperwork is completed. Assist parents and/or students with FAFSA filing paperwork to determine financial aid eligibility. Determine student eligibility for Federal Student Aid (FSA) funds based on the Institutional Student Information Report (ISIR), resolve any issues, and complete all necessary paperwork. Complete all established financial aid processes (e.g., verification, award letters, loan originations) to ensure the accurate and timely payment of Federal Student Aid funds. Manage the yearly refinancing process with students to ensure the timely receipt of second-year funding. Establish student work-study eligibility and collaborate with the HR liaison to complete new hire paperwork. Meet with students prior to graduation for exit counseling and review student loan repayment information. Develop and maintain a current working knowledge of all applicable financial aid regulations. Demonstrate effective teamwork with all members of the enrollment team to meet student needs, assisting students as necessary. Secondary Duties: Present at new student orientations and attend Financial Aid Lead/Manager meetings when needed. Other duties as assigned. Working Hours: The schedule may vary between the hours of 8:00 AM - 7:30 PM (Monday-Thursday) and 8:00 AM - 5:00 PM (Friday) to meet departmental and student needs. The employee will be scheduled for 40 hours weekly. Minimum Qualifications: Education: Associate's degree in Finance, Accounting, Business Administration, or a related field. Two (2) years of additional experience may be substituted in lieu of a formal degree. Experience: 1+ year(s) of experience in Finance, Accounting, Education, Customer Service, or a related field. License(s)/Certification(s): Must be able to obtain and maintain access to secure government systems.
    $27k-41k yearly est. 27d ago
  • Customer Service Representative

    Bedrosians Tile and Stone 4.1company rating

    Member service representative job in Las Vegas, NV

    You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applications, limitations, and installation recommendations. You are also responsible for order entry, purchase order (P/O) processing and receiving, and freight quotes. As a customer service representative you will act as the liaison between Bedrosians and our customer. You have an energetic and enthusiastic personality and pay close attention to detail. You uphold the highest standards of service and aim to please customers and resolve any issues with win/win solutions. You are positive, helpful, and know how to listen and clearly communicate with your customers. Duties Work cooperatively in team environment Greet and assist customers with selections and follow-through on their orders Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Answer phone inquiries including over the phone orders Assist with stock checks, pricing, freight quotes and processing orders Process P/O's and receivings for product lines Develop basic understanding of design and color Resolve customer service issues Multitask and prioritize work through effective time management Maintain a neat and organized workspace Work within the framework of the company's defined policies, procedures, goals, and directives. Any other duties required of the position Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or Showroom Sales Representative positions. These crossover duties may include but are not limited to: Gain knowledge of all current and new product lines Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol Comply with all safety policies and protocols Minimum Qualifications High School Degree or equivalent Excellent email and computer skills Positive attitude Excellent and professional phone skills Excellent verbal English communication skills Detail-oriented Self-motivated and proactive'willing to take the extra step! Demonstrate integrity, professionalism, and perseverance Possess a flexible work schedule Ability to lift up to 65 lbs. Prior customer service experience is a plus Bi-lingual in Spanish a plus Company Overview In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States. Values We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships. Bedrosians is an Equal Opportunity Employer that promotes, for the health of its employees, a Drug-Free Workplace philosophy. This job posting does not constitute an offer of employment and is not an employment contract. To be considered for this position please complete a quick 3 minute application through our Careers page: *****************************************
    $27k-34k yearly est. 2d ago
  • Client Services Representative II Bilingual Spanish

    Bank of America 4.7company rating

    Member service representative job in Las Vegas, NV

    Las Vegas, Nevada **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified + Records data captured during client interactions accurately + Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis + Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy + Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls **Required Qualifications:** + Proficient in English & Spanish + 1+ years of customer/client service experience, including experience handling difficult client situations + Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives + Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions + Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule + Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays + Communicates effectively and confidently with all clients to make their financial lives better + Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections + Comfortable receiving ongoing performance feedback and coaching + Ability to learn and adapt to new information and technology platforms + Minimum of an intermediate level of proficiency with computers and current technology **Desired Qualifications:** + 1+ years of experience in the banking/financial industry + 1+ years of experience working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management + Active Listening + Adaptability + Client Solutions Advisory + Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client Experience Branding + Fraud Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $36k-46k yearly est. 4d ago

Learn more about member service representative jobs

How much does a member service representative earn in Paradise, NV?

The average member service representative in Paradise, NV earns between $23,000 and $43,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Paradise, NV

$31,000

What are the biggest employers of Member Service Representatives in Paradise, NV?

The biggest employers of Member Service Representatives in Paradise, NV are:
  1. Silver State Schools Credit Union
  2. Mountain America Credit Union
  3. Henderson
  4. Garlan
  5. Planet Fitness LV-Sunset (Henderson
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