Member Service Representative
Member service representative job in Pensacola, FL
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Pensacola, FL!
Member Service Representative (Consumer Loans Department)
Job Description
To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation
Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service
Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts
Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction
Handle a call volume of 80-100+ calls daily
Qualifications
High School Diploma/ GED required
1-2 years of recent customer service experience working directly with customers (call center, collections, banking)
Ability to work in a fast-pace high-volume call center environment
Schedule:
Shift times range between the hours of 12:30PM - 12:30PM
Monday-Saturday (Will have 1 rotating off day during the week) **MUST have a 6 day availability to work
Must have a 9.5 hour window of flexibility to be able to work. Schedules are provided two weeks in advance.
Training:
Fully ONSITE - Monday- Friday, 7:30am CST-4:00pm CST
NO Time Off during Training: January 12th - February 24th
If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests
Job Type & Location
This is a Contract to Hire position based out of Pensacola, FL.
Pay and Benefits
The pay range for this position is $17.50 - $17.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Pensacola,FL.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Customer Service Representative with Marketing
Member service representative job in Pensacola, FL
Benefits:
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Training & development
The Inside Sales Representative is the “ringmaster” of all day-to-day activities in the office. Always ready to jump in and assist with what needs to be done for the day. They are someone who enjoys working closely with customers to not only help them define their needs, but also to exceed their expectations in the remedy to their problems. Helpful for this position would be social media/marketing background for assisting our team grow customer awareness.
Who we are:
Ace Handyman Services Pensacola is a family-owned franchise and has become a leader in the home repair services industry in just over nine years. At Ace Handyman Services, our values of honesty, quality, integrity, and family are of utmost importance to us.
Who you are:
The Inside Sales Representative is sharp when it comes to using and implementing technology tools to manage all tasks. They also are able to juggle multiple, conflicting schedules to get the job done. As Inside Sales Representative you will be the center of our work family ensuring all parts of our team are functioning at full speed.
What we offer:
- Competitive pay ranging from $18.00 - $20.00 per hour
- Paid vacation after 1 year
- Performance bonuses
- Company credit card
Build a fun and rewarding career with an industry leader!
Apply now!
Compensation: $18.00 - $20.00 per hour
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Auto-ApplyClient Service Representative at Animal Hospital of Beulah
Member service representative job in Pensacola, FL
Practice
A passion for the health of companion animals fueled the Vision of Animal Hospital of Beulah. We opened our doors in 2018 and been fortunate enough to face steady growth ever since.
Our practice created a sanctuary of compassionate-minded professionals with state-of-the-art equipment to give pets the very best in diagnostic and critical care support.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. The ideal candidate has at least 1 year of experience working in veterinary medicine and the ability to work 10-hour shifts x 4 days per week as required.
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Ability to work 10-hour shifts x 4 days per week as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range USD $14.00 - USD $18.00 /Hr.
Auto-ApplyRepresentative, Customer Service
Member service representative job in Pensacola, FL
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The Customer Service Representative is to provide customer service with customer recognition to everyone.
LOCATION AND SCHEDULE
Pensacola - On-Site
Monday-Friday 7:30 AM - 4:00 PM (can vary based on store)
KEY RESPONSIBILITIES
Responsible for all customer service functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
Customer Experience Representative
Member service representative job in Destin, FL
Your Impact
BOTE is looking to fill a role for a customer experience representative is responsible for executing industry-leading customer experiences across the business and increasing the satisfaction and lifetime value of our customers. This role is responsible for providing timely, exceptional support to the BOTE network of customers, while also identifying and capitalizing on ways to build lasting relationships with our customers that translate to value for the company. This individual will work with our internal customer support/sales team.
What You'll Do
Be the voice of our brand to our customers and exude the BOTE mission by putting the customer at the center of everything we do.
Serve as an advocate for our customers, always putting yourself in their shoes and execute accordingly.
Learn the BOTE family of products, including paddle boards, Kayaks, Skiffs, Docks and all gear, to be able to speak to customers intelligently about the products. This includes in-depth knowledge of all product features, innovations and benefits
Work with a sense of urgency to ensure that all inbound customer inquiries are responded to and resolved appropriately according to the company's standard operating procedures. These inquiries may include: product info & advice, return & exchanges, warranty claims, shipping questions, feedback & suggestions, maintenance questions, product registration & documentation.
Responsible for executing exceptional customer communications across all channels: phone, email, support tickets & contact us forms, chat, social media and reviews.
Maintain documentation of all Customer correspondence leveraging the company's order management and customer help desk ticketing system
Processing returns/exchanges
Contributing to companies KPIs and sales targets.
What You've Accomplished
Equivalent Related Professional Experience
Direct experience in Customer Service Able to work self-sufficiently with limited direct supervision to accomplish tasks
Enjoy thinking outside of the box and solving problems with creative solutions
Excellent communication skills across all channels: in-person, phone and written
Excellent time management abilities with a proven ability to multi-task
Strong attention to detail and service-oriented approach.
Ability to work individually and in a team environment
Strong computer skills and adaptability learning new software platforms and data management processes
Passionate about the paddle industry, and the lifestyle that the BOTE brand represents is preferred
Friendly and comfortable with speaking directly with customers on the phone and through written communication and thinking on their feet
Ability to be confident, patient and polite when dealing with difficult situations
Fast learner who is willing to dive in and learn on the job
Desires a long-term career that offers growth in customer relations, product sales, business operations or marketing
Auto-ApplyCustomer Service Representative
Member service representative job in Pensacola, FL
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Member service representative job in Brewton, AL
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Wendy Folmar - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Rep(04905) - 6551 Caroline St
Member service representative job in Milton, FL
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
FINANCIAL SERVICE REP I (Universal Teller)
Member service representative job in Pensacola, FL
Job Description
About us
Members First Credit Union of Florida is a small business in Pensacola, FL.
WE'RE LOOKING FOR MEMBER-FOCUSED PROFESSIONALS LIKE YOU!
This is your chance to be part of the Members First Credit Union of Florida team, where you'll make a difference every day. Our employees keep the satisfaction of our entire membership as a top priority. We are dedicated to showing the greatest attention and appreciation every time we work with our members. We are excited that you are considering a future with Members First Credit Union of Florida.
It is through our employees that we consistently exceed the expectations of our members by providing superior service that coincides with our pillars of community, partnership, and family.
POSITION SUMMARY
Represent the Credit Union in a professional and courteous manner. Must be service oriented and greet and serve the members and guests promptly and professionally in a concierge type of environment.
EDUCATION AND/OR EXPERIENCE
High school diploma or the equivalent. Cash handling experience preferred, but not required. Abilities generally acquired on the job in 12 months.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and basic understanding of cash services and branch operations, procedures, products and services. Must have good communication skills, professional appearance, and positive attitude. Good math and typing skills are needed. Ability to operate related computer applications, electronic services and other business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Must be bondable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assumes responsibility for efficient, effective, and accurate performance of cash services functions:
Serves as the primary member contact person for the Credit Union by greeting members and guests to the Credit Union in a professional, concierge manner.
Performs routine member transactions in the lobby or drive-thru area, including deposits, withdrawals, check cashing, official checks, money orders, cash advances, loan payments, line-of-credit advances, wires, electronic services, and miscellaneous sales (i.e. pre-paid cards and discounted movie tickets).
Monitors amounts and examines negotiable documents for endorsement to detect and resolve discrepancies promptly.
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Assists with ATM balancing and processes deposits for ATM and night deposit.
Presents, explains and actively cross-sells Credit Union products and services to members and assists in meeting their financial needs, including all types of available accounts, rates, and other related services.
Close depository accounts offered by the Credit Union with supervisors' assistance.
Orders checks, completes and processes stop payments, change of address, payroll deduction, and authorization forms.
Performs file maintenance as needed.
Solves account problems for members by listening, collecting data, securing answers and reporting results to the inquiring party.
Keeps supervisor informed of any significant problems or concerns.
Ensures that work area is clean, secure, and well maintained.
Maintains and projects the Credit Union's professional reputation and the privacy of its members.
Required to follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC and the USA Patriot Act, Customer Identification Program (CIP) and Customer Due Diligence (CDD). Understands that failure to comply with these requirements may be subject to strong disciplinary action, up to and including termination by the Credit Union, as well as civil and criminal penalties.
Performs other duties as assigned.
PHYSICAL DEMANDS
Possible vigorous work; likely to be standing, walking and sitting throughout daily activities of greeting members and assisting them with basic cash services and/or other duties. Exerts up to approximately 30 lbs. of force occasionally. No hazardous or significantly unpleasant conditions. Normal office environment where temperature is maintained throughout the year. May require travel to different branches on short notice.
HOURS
The hours of this job are standard and related to the needs of the membership and business flow. Monday through Friday 8:00 AM - 5:00 PM & Saturday Rotation 8:30 AM - 12:30 PM
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhausted list of all duties, responsibilities, and skills required of personnel so classified.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Member Service Representative
Member service representative job in Daphne, AL
Do you have a passion for customer service, helping others find financial security, and being a part of your community?
As the Member Service Representative, you'll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized.
Key Responsibilities:
Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate.
Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members.
Complete month-end reporting and ensure compliance with internal standards.
Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records.
Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances.
Serve as a liaison between members and various departments, ensuring clear communication.
Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more.
Identify cross-sell opportunities for Credit Union products and services to enhance member engagement.
Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones.
Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Provide notary services (if applicable) in compliance with state regulations.
Act as the Membership Officer, supporting high levels of member satisfaction.
What You Bring to the Team:
Experience: Up to 3 years of related experience in a financial or banking environment.
Education: High school diploma or GED required.
Interpersonal Skills: Excellent communication skills with the ability to interact professionally with members and colleagues.
Technical Skills: Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries.
Certifications : Must be willing to register and participate in NMLS, and Notary Public certification may be required.
Miscellaneous: Must complete annual BSA training and maintain knowledge of applicable laws and regulations.
Why Join Us?
At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.
We are committed to fostering a workplace culture that exemplifies our values: Sparkle-embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.
Commitment to Equal Opportunity
All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.
Ready to Make a Difference?
If you're ready to lead with integrity, inspire a team, and make a positive impact in our members' lives, apply to join us today!
Auto-ApplyEntry Level Vehicle Service Specialist - Brewton Part Time
Member service representative job in Brewton, AL
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, 'It all starts with our people.' Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Representative
Member service representative job in Daphne, AL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Daphne, AL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Daphne, AL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!
We offer an excellent compensation package including paid time off and health insurance options.Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Fairhope, AL
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I recently celebrated my 35th anniversary with State Farm and have proudly served as an agent in Fairhope since October 2003. My wife, Elizabeth, and I have been married for 30 years, and our two adult sons both grew up in Fairhope and graduated from the Fairhope public school system. Our family have been active members of our church since 2004, and Im also a longtime member and Past President of The Rotary Club of Fairhope. Giving back to this community has always been important to me.
My agency includes myself and four team members, and together we bring a high level of experience and dedication to the customers we serve. As we continue to grow, Im always looking for talented individuals to join us. I value a strong work ethic, a genuine passion for customer service, and the kind of professionalism that helps us maintain the reputation weve built over the years.
If youre committed, motivated, and ready to make an impact, you may be a great fit for our team.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Rick Phyfer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Member service representative job in Foley, AL
💼 Insurance Customer Service Representative (CSR)
📍
At South Shore Insurance, we're not your typical insurance team. We take pride in helping our customers protect what matters most - and we do it with teamwork, integrity, and great energy. As our new Insurance Customer Service Representative (CSR), you'll be the friendly face (and voice!) helping clients with their insurance needs while supporting our producers and keeping things running smoothly behind the scenes.
📝 Please complete this short survey when applying:
👉 ****************************************************
🌟 What You'll Do
Be the first point of contact for our retail partners and clients, providing fast, friendly, and accurate service.
Prepare and submit applications for new and renewal business.
Enter and manage policy details in
AMS360.
Process endorsements, cancellations, and updates according to training and company guidelines.
Support the team with reports, inspections, and policy audits.
Keep organized, detailed client records that make everyone's life easier.
Jump in to help wherever needed - because teamwork makes the dream work!
💡 What You Bring
High school diploma or equivalent (college degree preferred).
2+ years of customer service experience (insurance experience a bonus).
Proficiency with Microsoft Office (Word, Excel, Outlook).
Strong attention to detail, organization, and follow-through.
A calm, professional attitude - even when things get busy.
Excellent communication skills and a knack for helping people.
A collaborative spirit - you like being part of a supportive team.
⚙️ Physical Requirements
Ability to sit or stand for long periods.
Frequent use of hands and computer keyboard.
Ability to read and work from a computer monitor for extended periods.
💖 Why You'll Love Working Here
A team that values collaboration, growth, and good humor.
A company that's growing - with opportunities to grow
with us.
Meaningful work that helps people feel secure and supported.
🫶 EEO Statement
South Shore Insurance is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto Customer Service Reps
Member service representative job in Daphne, AL
9871 Justina Avenue, Daphne, AL 36526
Special Finance BDC Appointment SetterEarn What You Deserve! No Cold Calling!Excellent Training, Benefits & Career Growth!
Tameron Honda Eastern Shore is a GREAT place to have a rewarding career! We are seeking full-time Special Finance BDC Appointment Setters to contact potential customers who have requested help via phone and online to schedule appointments for the finance department to discuss special auto financing options. Key duties include contacting customers who have requested help, answering questions, using a CRM to manage contacts, and providing excellent customer service to book and confirm appointments. There is no cold calling! Phone sales experience is helpful!
You will succeed with excellent training and support from our management team. We appreciate our employees and invest in their success! Earn what you deserve with our excellent performance-based pay plan! Apply now and drive your career forward with this great opportunity!
Special Finance BDC Appointment Setter responsibilities:
Contact customers who have requested help: Make outbound calls to customers who have requested help to schedule appointments for auto financing discussions. There is no cold calling!
Manage leads: Follow up with leads who are not ready to book, and customers who did not show up for appointments.
Use CRM software:Utilize a CRM (Customer Relationship Management) system to log calls, track interactions, and manage customer information.
Confirm appointments:Contact customers to confirm appointments to minimize no-shows and ensure a smooth process for the sales team.
Address customer concerns:Answer customer questions and address their needs to ensure all concerns are handled before they arrive at the dealership.
Provide excellent customer service:Offer professional and courteous service throughout the appointment-setting process to build relationships and ensure a positive customer experience.
Special Finance BDC Appointment Setters key skills and qualifications:
Communication and sales skills:Excellent verbal and written communication and persuasion/sales skills are essential for engaging with customers and scheduling appointments.
Computer proficiency:Strong computer skills are necessary for using CRM software and other dealership tools.
Organizational skills:The ability to manage a high volume of calls and follow up on leads efficiently is critical.
Customer service experience:Previous experience in customer service, sales, or telemarketing is often preferred.
Enthusiasm:A cheerful and enthusiastic disposition is helpful for creating positive customer interactions.
Full-Time Benefits:
Earn What You Deserve! $15/hour training pay + lucrative bonus plan - averages $24/hour!
Training
Medical, dental and vision insurance
401(k) planwith employer match
Paid time off
Employee discounts
Closed on Sundays
Career advancement opportunities
RequiredPreferredJob Industries
Customer Service
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Gulf Shores, AL
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Bay Minette, AL
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Calling all outgoing and customer-focused individuals! Are you someone who thrives on working with the public? If you're nodding your head in agreement, then we have an exciting career opportunity just for you! Join the State Farm family with an independent contractor agent and become an integral part of our mission to provide top-notch insurance and financial service products.
Picture yourself in a role where your motivation and drive to succeed are rewarded. Take the first step towards a fulfilling career by completing our application today. Rest assured, we'll guide you through the interview process every step of the way.
It's important to note that this position is with a State Farm independent contractor agent, offering you the chance to work in a dynamic and autonomous environment. You'll have the freedom to shape your own success while representing the trusted State Farm brand.
Please bear in mind that successful candidates will need to fulfill any applicable licensing requirements and training programs. While State Farm agents have the ability to hire their own employees, it's essential to clarify that you will not be an employee of State Farm Insurance Companies.
Unlock your potential and embark on an exciting career journey with us. Apply now and let's explore the endless possibilities together!
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Bay Minette, AL
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been a State Farm agent for 32 years and currently have a small, close-knit team of two. Before opening my agency, I worked as a sales manager for a beverage company where I started in a sales role before deciding to build something of my own.
I attended University of Alabama and University of South Alabama. Outside of work, I love spending time with my grandchildren, enjoying the outdoors, hunting, watching college football, and doing just about anything on the water.
Our office culture is straightforward and focused. We value good communication, strong personalities, and team members who understand the sales process and have a proven history of production. If youre looking for a steady, experienced team with a clear focus on growth and great service, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with John Chason - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Member Experience Representative
Member service representative job in Gulf Shores, AL
At Alabama Credit Union, our employees feel good about their careers. We create an environment rich in learning and advancement opportunities, community support activities, and chances to provide input on company initiatives.
This position exists to serve our members at the Gulf Shores Branch in Gulf Shores, Alabama. This is a frontline position. A Member Experience Representative engages members by onboarding them with Alabama Credit Union by opening new accounts and providing a relationship-building experience; assist members with loan request along with assisting them with their financial transactions, involving giving and receiving cash and other negotiable instruments while providing opportunities for members to utilize additional products and services offered by Alabama Credit Union.
Duties include opening accounts, helping our members with their basic financial transactions (such as conducting deposits and withdrawals, posting credit card payments and balance transfers, receiving debit card and check orders, etc.) accurately and efficiently, and providing information about products and services to members in order to serve their financial needs. In return, those who hold this role get to work at one of the best places in the world.
If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you can't work in a fast-paced environment with multiple priorities, or if you don't do well with “attention to detail” jobs, this may not be the job for you. However, if you want the opportunity to provide great service and hone your salesmanship and thrive on helping people in your workplace and community, it may be the perfect opportunity to feel good about your career!
Requirements
Minimum qualifications: a high school diploma or equivalent, customer service skills, cash handling, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community.
Other preferred qualifications: one to three years of similar or related experience. Bilingual (Spanish) is a plus.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, use gross and fine motor coordination for activities such as using standard office machines, using paper (to include counting cash, sorting and filling paper items, scanning, etc.), and occasionally lift and carry incidental items such as supplies.
Salary Description Min: $15.85 Mid: $19.81 Max: $23.78
FINANCIAL SERVICE REP I (Universal Teller)
Member service representative job in Pensacola, FL
About us
Members First Credit Union of Florida is a small business in Pensacola, FL.
WE'RE LOOKING FOR MEMBER-FOCUSED PROFESSIONALS LIKE YOU!
This is your chance to be part of the Members First Credit Union of Florida team, where you'll make a difference every day. Our employees keep the satisfaction of our entire membership as a top priority. We are dedicated to showing the greatest attention and appreciation every time we work with our members. We are excited that you are considering a future with Members First Credit Union of Florida.
It is through our employees that we consistently exceed the expectations of our members by providing superior service that coincides with our pillars of community, partnership, and family.
POSITION SUMMARY
Represent the Credit Union in a professional and courteous manner. Must be service oriented and greet and serve the members and guests promptly and professionally in a concierge type of environment.
EDUCATION AND/OR EXPERIENCE
High school diploma or the equivalent. Cash handling experience preferred, but not required. Abilities generally acquired on the job in 12 months.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and basic understanding of cash services and branch operations, procedures, products and services. Must have good communication skills, professional appearance, and positive attitude. Good math and typing skills are needed. Ability to operate related computer applications, electronic services and other business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Must be bondable.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assumes responsibility for efficient, effective, and accurate performance of cash services functions:
Serves as the primary member contact person for the Credit Union by greeting members and guests to the Credit Union in a professional, concierge manner.
Performs routine member transactions in the lobby or drive-thru area, including deposits, withdrawals, check cashing, official checks, money orders, cash advances, loan payments, line-of-credit advances, wires, electronic services, and miscellaneous sales (i.e. pre-paid cards and discounted movie tickets).
Monitors amounts and examines negotiable documents for endorsement to detect and resolve discrepancies promptly.
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Assists with ATM balancing and processes deposits for ATM and night deposit.
Presents, explains and actively cross-sells Credit Union products and services to members and assists in meeting their financial needs, including all types of available accounts, rates, and other related services.
Close depository accounts offered by the Credit Union with supervisors' assistance.
Orders checks, completes and processes stop payments, change of address, payroll deduction, and authorization forms.
Performs file maintenance as needed.
Solves account problems for members by listening, collecting data, securing answers and reporting results to the inquiring party.
Keeps supervisor informed of any significant problems or concerns.
Ensures that work area is clean, secure, and well maintained.
Maintains and projects the Credit Union's professional reputation and the privacy of its members.
Required to follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC and the USA Patriot Act, Customer Identification Program (CIP) and Customer Due Diligence (CDD). Understands that failure to comply with these requirements may be subject to strong disciplinary action, up to and including termination by the Credit Union, as well as civil and criminal penalties.
Performs other duties as assigned.
PHYSICAL DEMANDS
Possible vigorous work; likely to be standing, walking and sitting throughout daily activities of greeting members and assisting them with basic cash services and/or other duties. Exerts up to approximately 30 lbs. of force occasionally. No hazardous or significantly unpleasant conditions. Normal office environment where temperature is maintained throughout the year. May require travel to different branches on short notice.
HOURS
The hours of this job are standard and related to the needs of the membership and business flow. Monday through Friday 8:00 AM - 5:00 PM & Saturday Rotation 8:30 AM - 12:30 PM
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhausted list of all duties, responsibilities, and skills required of personnel so classified.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
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