Cardiology Invasive Specialist | Cardiac Services Cath Lab
Member service representative job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department RCH Cardiac Services Cath Lab Scheduled Weekly Hours
24
Starting Pay Rate Range
$35.60 - $43.75
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Cardiovascular Invasive Specialist assists the physician in performing invasive cardiovascular diagnostic and interventional procedures. One collects, interprets, and processes data for cardiac/peripheral vascular related procedures. One must be able to operate, troubleshoot, and manipulate highly technical equipment to obtain data for medical diagnoses.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
* Supportive work culture
* Medical, Vision and Dental Coverage
* Retirement Plans, Health Savings Account, and Flexible Spending Account
* Instant pay is available for qualifying positions
* Paid Time Off Accrual Bank
* Opportunities for growth and advancement
* Tuition assistance/reimbursement
* Excellent pay differentials on qualifying positions
* Flexible scheduling
Job Description
Essential Functions:
* Before the patient arrives in the room, prepares the procedure tray according to the Physician's preference and following sterile technique.
* Consistently and Positively works as a team member, helps coordinates the days schedule with all staff members in the lab to efficiently finish the days work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment.
* Ensures the procedure and related supplies are billed correctly.
* Examines requisition for appropriate orders, exam date, indication for exam. Reprints corrected requisition.
* Maintains knowledge of updates relating to supply stock, equipment, and procedural processes as they present themselves from Physicians and vendors.
* Monitors, records, and documents procedure data with related paperwork: pressure tracings, EKG, and other procedural data. Documents and charges supplies with accuracy per use for each case involved.
* Participates in quality control/performance improvement in Cardiac Cath lab/Ep as evidenced by report logs.
* Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
* Provides for the delivery of patient care based on individual needs through the collection of health data and ongoing patient assessment with identification of problems and needs.
* Works cooperatively in assigned room to complete procedures and prepares for next case with minimal turnover time, as evidenced by observation of the surgical team. Promotes cooperative and efficient operation of the department (i.e., follows chain of command, cost containment, quiet environment), as evidenced by observation and feedback.
* All other duties as assigned.
Additional Requirements
Required:
Education - Associates degree in Applied Science
Certifications - American Registry of Radiologic Technologists (ARRT) Certification - Accredited University or accredited training professionals; or Cardiovascular Credentialing International (CCI) Certification - Accredited University or accredited training professionals; or Registered Cardiovascular Invasive Specialist (RCIS) Certification - Cardiovascular Credentialing International (CCI)
Preferred:
Experience - 1+ years of Cardiac Cath Laboratory Experience; 1+ years of Electrophysiology Experience
Certifications - Advanced Cardiac Life Support (ACLS) Certification - American Heart Association (AHA); Basic Life Support (BLS) Certification - American Heart Association (AHA); Cardiovascular Technician (CVT) Certificate - Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Clinical Care
Job Family
Clinical Support
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyMember Services Associate
Member service representative job in Rapid City, SD
At the YMCA of the Black Hills, every day is an opportunity to welcome people into a place where they can grow, connect, and thrive. Our Member Services Associates are at the heart of that experience. We're looking for someone who believes in building community through kindness, encouragement, and genuine connection-someone who understands that a warm greeting, a helping hand, or a simple smile can make all the difference.
As a Member Services Associate, you'll be the first friendly face our members see. You'll get to know them by name, celebrate their progress, and help them navigate everything the Y has to offer. From giving tours that share the story of our mission, to assisting with membership needs and program registrations, you'll help people feel confident and supported from the very beginning. When questions come up-or challenges appear-you'll be there to offer clear answers, calm guidance, and caring follow-through.
You'll also play an important role in keeping our facility safe, clean, and welcoming. You'll help open and close the building, keep common areas tidy, monitor activity throughout the day, and make sure safety procedures are followed with consistency and care. When something doesn't look quite right or an emergency arises, you'll respond quickly, thoughtfully, and with the well-being of our members in mind.
Behind the scenes, you'll support the systems that keep our Y running smoothly: accurate data entry, member account updates, cash drawer balancing, and clear communication that ensures members always get the information they need. You'll work closely with your team, help train new staff, and support volunteers as they grow in their roles. And in the absence of a director, you'll provide steady leadership to help keep operations on track.
At the Y, we're guided by our core values of caring, honesty, respect, and responsibility-and we look for team members who live those values every day. If you enjoy connecting with people, want to be part of a mission-driven organization, and find purpose in helping others succeed, you'll feel right at home here.
Join us in creating a welcoming, uplifting environment where everyone has the chance to belong and become. That's the work of the Y-and it starts with you.
Must be able to pass a background check.
Customer Service Representative - Rapid City, SD
Member service representative job in Rapid City, SD
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative Nights and Weekend
Member service representative job in Rapid City, SD
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Rapid City, SD
Job DescriptionBenefits:
Health Insurance Reimbursement
Competitive Pay
Retirement Savings with Company Match
24 Days of Paid Time Off
Bonus and Commission based on Results
Tuition Reimbursement
Position Overview
Are you outgoing and customer-focused?
Do you enjoy working with the public?
Do you want to be part of an award-winning team?
If you answered yes to these questions, working with Kitterman State Farm, may be the career for you!
Responsibilities
Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Establish customer relationships and follow up as needed.
Marketing of our agency and State Farm products to meet customer needs
As an Agent Team Member*, you will receive...
Salary guaranteed plus Commission & Bonus
24 Days of Paid Time Off
Vacation - 16 days of paid time off
Holidays - 8 days paid company holidays
Retirement - SIMPLE IRA with 3% Employer Match
Health Insurance Reimbursement
Tuition Reimbursement
Growth potential and an opportunity for advancement within our agency
In addition to these great benefits, we also offer an outstanding culture and a winning team environment you will thrive in!
Requirements
Excellent communication skills - written & verbal
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service based on customer needs
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Salary depending on experience.
If you are motivated to succeed and can see yourself in this role, please apply! We would love to talk to you about joining our team at Kitterman State Farm!
*This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Automotive Customer Service Representative
Member service representative job in Rapid City, SD
Salary: DOE
Job Description for Automotive Customer Service Representative
Since 1963 Liberty Superstores, owned and operated by the Patnoe family, with four generations of car dealers, has been proud to serve the Black Hills of South Dakota and the surrounding area. Liberty Superstores has grown to 10 franchises and 8 locations in Rapid City and Sturgis. We have the best selection of new vehicles from Chrysler, Jeep, Mazda, Mitsubishi, Volkswagen, Hyundai, Fiat, Dodge, Ram and Chevrolet!
The Automotive Service Representative (CSR) Is responsible for acting as the primary point of contact between customers and the automotive collision center. Their duties include greeting customers, answering inquiries, and providing detailed information about repair services. The CSR schedules appointments and communicates with insurance companies to facilitate claims processing. They ensure that customers are kept informed throughout the repair process, providing updates on the status of their vehicles and addressing any concerns or delays. Additionally, the CSR manages invoicing, processes payments, and resolves any billing issues. With strong communication skills, the CSR plays a key role in ensuring customer satisfaction, building positive relationships, and contributing to the overall efficiency of the repair center.
Responsibilities of a Body Shop Customer Service Representative
Greeting and Assisting Customers - Welcome customers, answer questions, and provide information about repair services.
Schedule Appointments Book repair appointments and coordinate with technicians to ensure a timely service.
Insurance Coordination Work with insurance companies to submit claims, ensure all documentation is complete, and resolve any insurance-related issues.
Repair Updates Work with insurance companies to submit claims, ensure all documentation is complete, and resolve any insurance-related issues.
Handling Payments and Invoicing Process payments, provide detailed invoices, and manage any billing discrepancies.
Resolve Customer Concerns Address complaints, offer solutions, and ensure customer satisfaction throughout the repair process.
Maintaining Customer Records Update customer files, repair orders, and related documentation for future reference.
Administrative Support Assist with office tasks, including filing, phone calls, and managing customer communications.
Requirements of a Customer Service Representative
High School Diploma or equivalent.
Proven experience in a customer service role, preferably in the automotive industry.
Exceptional communication skills, both verbal and written, with the ability to explain technical information clearly and concisely.
Strong interpersonal skills and the ability to build rapport with customers, fostering long-term relationships.
Excellent problem-solving abilities, with a proactive and solution-oriented mindset.
Detail-oriented with the ability to handle multiple tasks and prioritize effectively.
Proficient computer skills, including experience with customer relationship management (CRM) software and standard office applications.
Knowledge of auto body repair processes, terminology, and industry practices is a plus
Ability to work in a fast-paced environment while maintaining composure and professionalism.
Flexibility to work evenings, weekends, and holidays, as required by the business needs.
Customer Service Representative
Member service representative job in Box Elder, SD
Join our winning team!
Americas Mailbox is looking for a full-time addition to our Customer Service department.
Customer Service job duties include:
The Customer Service Representative works under the Customer Service Lead. Job duties will include but are not limited to providing excellent customer service for our members and potential members, by answering phone calls and emails quickly and efficiently. They will also schedule reservations for the guest rooms and campground, greet walk in customers, assist with new member sign-up, and direct calls to the appropriate team or individual. Call center experience is helpful.
Functions
Receive all incoming calls quickly and with a helpful attitude, routing calls to the appropriate department or individual, or assisting members with requests or questions.
Respond to emails and voicemails from customers or route those to the appropriate individual.
Apply payments by phone to members postage account or renew their account.
Answer questions from potential new members about service plans, how to open a new account, and required documents.
Assist members with scheduling mail shipments.
Schedule reservations for guest rooms and campground.
Provide mail to walk in customers ensuring you are providing the correct mail to the member.
Accept and properly process cash payments for reservations and sales.
Other duties as assigned by management
Employment Standards
Attention to detail
Organization and time management
Analytical thinking
Computer skills
Excellent customer service skills
Ability to multitask
Verbal and written communication skills
Dependability
Ability to work independently and as part of a team.
Benefits: Paid Time Off, 401(k) after 1 year, Optional Vision, Life and Accident Insurance
About Americas Mailbox:
Americas Mailbox provides mail forwarding, South Dakota vehicle registration, and vehicle insurance services for Rvers, full -timers, truckers, traveling nurses, and military. We also have on-site lodging and campgrounds with hookups
Transfer Center Specialist
Member service representative job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
RCH Transfer Center
Scheduled Weekly Hours
24
Starting Pay Rate Range
$16.57 - $20.71
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Monument Health hospital. The Specialist obtains patient information critical to determining the appropriate Monument Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Monument Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Monument Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations.
Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients.
Facilitates communications with referring and receiving providers.
Follows up with referring and receiving providers to gather feedback and ensure a seamless process.
Acts as a customer service representative taking appropriate steps to meet the needs of all callers.
Maintains accurate and timely documentation relating to all calls.
Scans documents into patient record.
Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate.
Demonstrated ability to handle multiple tasks and remain flexible.
Demonstrates knowledge of regulatory requirements including EMTALA.
All other duties as assigned.
Additional Requirements
Required:
Experience - 1+ year clinical setting
Education - High School Diploma/GED Equivalent
Preferred:
Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT)
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Nursing
Job Family
Nursing Support
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyTransfer Center Specialist
Member service representative job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
RCH Transfer Center
Scheduled Weekly Hours
24
Starting Pay Rate Range
$16.57 - $20.71
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
In a Transfer Center role the Specialist will be the single point of contact for facilities/providers requesting transfer to a Monument Health hospital. The Specialist obtains patient information critical to determining the appropriate Monument Health provider and level of care while coordinating phone call between the referring and receiving providers. In the patient placement role, the Transfer Center Specialist will be responsible for facilitating patient flow within Monument Health, balancing bed requests with priority of need. This position works closely with referring hospitals, receiving hospital, and internal Monument Health physicians and caregivers. The specialist must demonstrate skilled customer focus while coordinating patient transfer.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Proficient in data entry, telephone systems with call recording, and / or Bed Management systems and office-oriented systems as required to support operations.
Responsible for working to improve relations with referring providers while interacting with multiple departments in order to ensure quality care to patients.
Facilitates communications with referring and receiving providers.
Follows up with referring and receiving providers to gather feedback and ensure a seamless process.
Acts as a customer service representative taking appropriate steps to meet the needs of all callers.
Maintains accurate and timely documentation relating to all calls.
Scans documents into patient record.
Escalates issues and communicates appropriately with Transfer Center CRN and/or Director as appropriate.
Demonstrated ability to handle multiple tasks and remain flexible.
Demonstrates knowledge of regulatory requirements including EMTALA.
All other duties as assigned.
Additional Requirements
Required:
Experience - 1+ year clinical setting
Education - High School Diploma/GED Equivalent
Preferred:
Certification - Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT)
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Nursing
Job Family
Nursing Support
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Sturgis, SD
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
ROLE DESCRIPTION: As a Financial Service Representative with Erich Moberly State Farm agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Taco John's, FT / PT Team Member (Rapid, City, SD - Main St.)
Member service representative job in Rapid City, SD
Taco John's TEAM MEMBER Starts @ $14/hour Great FT Benefits - Health, Dental and Vision Insurance Available! Taco John's is SEEKING Trustworthy, Ethical, Ambitious, Motivated (TEAM) Members! We're pretty proud of the fact that we hire great people, and that we're the only place in the world where you can find Potato Ole's! Status: Full-Time Shifts: Morning Opener Pentex Restaurant Group is the leading franchisee of Taco John's and are growing fast - come grow with us! We will provide you with all the training you need, and it is up to you to decide how far you take it. The possibilities are endless! Check out all our open positions at **************** and apply online!
The Day-to-Day:
Greet, take orders, and thank customers in the restaurant or drive thru while providing friendly customer service.
Completing accurate transactions on the cash register.
Prepare and store food ingredients.
Maintain a clean and safe work and dining environment.
Have FUN @ work!
Benefits:
Health, Dental, and Vision Insurance, (FT eligible)
Flexible Schedule to Work - we can work with any schedule
Competitive Pay - Work during our busiest hours and get paid more!
Paid Vacation
401(k) Eligibility with Employer Match
Free Rapid! Pay Cards for direct deposit
Employee Assistance Program
Employee 50% Off Meal Discounts
Advancement PLUS Training Opportunities
WE LIVE BY OUR VALUES - Integrity - Never cheat the guest. Never cheat the team; Humility - Own your results. Raise your hand, admit mistakes, ask for help; Excellence - Do the little things right. The STANDARD is the standard; Celebrate - Every win counts. Share Success. Pentex Restaurant Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Customer Service Representative
Member service representative job in Rapid City, SD
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
· Greet/meet potential members, providing a great customer experience. · Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. · Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. · Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
· Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
· Honesty and good work ethic · Strong customer service skills · Basic computer proficiency
Physical Demands
· Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
· Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyRestaurant Guest Service Team Member
Member service representative job in Rapid City, SD
Job Description
At Noodles & Company, our mission is to always nourish and inspire our team members, guests and the communities that we serve. We accomplish this by living our values of We Care, We Show Pride, We are Passionate, and We Love Life. Our noodles dishes are unique, multicultural and full of flavor. We believe that our team members should be too. We celebrate diversity and are committed to creating an inclusive environment where noodlers can bring their full self to work. Striving for a team that represents the diverse communities and guests we serve makes us better.
SUMMARY
We're looking for a Team Member to become part of our friendly atmosphere and join our enthusiastic crew. This is you if…you're passionate about providing guests with the best experience possible. You enjoy working with people who take food seriously yet have fun preparing and serving it. You are energized by possibility and committed to contributing to the collaborative spirit of the team. And you're looking for an opportunity to learn, grow and explore your career potential.
Restaurant Guest Service RESPONSIBILITIES
Greet guests to make them feel comfortable and welcome
Take guests' food orders and handle cash and credit transactions
Follow Noodles & Company's operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
Demonstrate knowledge of the brand and menu items
Serve food to guests in a courteous and timely manner
Quickly and accurately prepare food items including prep, noodles, salads, soups, sandwiches
Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
Follow sanitation and safety procedures including knife handling and kitchen equipment
Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
Effectively handle guest concerns and complaints
Work as a team to prepare the restaurant for each shift
Acts with integrity, honesty and knowledge that promotes the culture of Noodles & Company
Maintains regular and consistent attendance and punctuality
Contributes to a positive team environment
Position may include cook, cashier and/or server responsibilities
Must adhere to appearance standards
Free Shift Meal
Restaurant Guest Service KNOWLEDGE/SKILLS/REQUIREMENTS
Excellent guest service skills required
Ability to work in a fast-paced environment
Team oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with guests and team members
Ability to work nights, weekends and holidays
Must be at least 16 years of age
Customer Service Representative
Member service representative job in Rapid City, SD
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Starting pay is $15/hour with pay raises given regularly for performance/certifications.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Customer Service Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Auto-ApplyService Advisor
Member service representative job in Summerset, SD
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyFinancial Services Representative I
Member service representative job in Wall, SD
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
is located at our Wall, SD branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.
SUMMARY
The Financial Services Representative I delivers personalized customer service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for the maintenance of client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers personalized customer service in person and over the phone, answering client questions, assisting with issues, and offering solutions.
Performs Teller duties including a variety of financial transactions ranging from check cashing, deposits, withdrawals, processing loan payments, and counting currency and coin accurately.
Opens and maintain a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more.
Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions; identifies referral opportunities to other lines of business, including but not limited to Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, fully embracing and utilizing 360 View for documenting referrals, and other client activity.
Builds client relationships through outbound and proactive measures including First 15.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS AND ABILITIES
Attention to detail, including verbal and written instructions.
Maintains confidentiality.
Effective use of tact and diplomacy as it relates to clients and co-workers.
Working knowledge and use of a personal computer, Microsoft programs and strong 10-key skills.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Demonstrates timely completion of work while being able to adjust to work demands to meet expected timetables.
Delivers complete and accurate work and displays pride and professionalism in work.
Stays up to date on regulation changes and demonstrates compliance with all bank regulations, policies, and procedures for assigned job function and apply to designated job responsibilities - knowledge may be gained though coursework and on-the-job training.
Takes personal initiative and is a positive example for other to emulate.
This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Employment is contingent upon meeting all such requirements, including acceptable background investigation results.
EDUCATION AND/OR EXPERIENCE
High School Diploma or General Education Degree (GED) required
1-3 years banking or related experience required
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
Lifting - Occasionally (up to 10 lbs)
Sitting - Frequently
Overtime - Subject to business need
Noise Level - Moderate
Typical Work Hours - M-F (8-5)
Regular and Predictable Attendance - Required
**If you are a current FIB employee, please apply through the Career Worklet in the
Employee Portal
.
Auto-ApplyCardiology Invasive Specialist | Cardiac Services Cath Lab
Member service representative job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
RCH Cardiac Services Cath Lab
Scheduled Weekly Hours
36
Starting Pay Rate Range
$35.60 - $43.75
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Cardiovascular Invasive Specialist assists the physician in performing invasive cardiovascular diagnostic and interventional procedures. One collects, interprets, and processes data for cardiac/peripheral vascular related procedures. One must be able to operate, troubleshoot, and manipulate highly technical equipment to obtain data for medical diagnoses.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Before the patient arrives in the room, prepares the procedure tray according to the Physician's preference and following sterile technique.
Consistently and Positively works as a team member, helps coordinates the days schedule with all staff members in the lab to efficiently finish the days work load. Is accountable at work and completes the necessary training to safely work and troubleshoot technical equipment.
Ensures the procedure and related supplies are billed correctly.
Examines requisition for appropriate orders, exam date, indication for exam. Reprints corrected requisition.
Maintains knowledge of updates relating to supply stock, equipment, and procedural processes as they present themselves from Physicians and vendors.
Monitors, records, and documents procedure data with related paperwork: pressure tracings, EKG, and other procedural data. Documents and charges supplies with accuracy per use for each case involved.
Participates in quality control/performance improvement in Cardiac Cath lab/Ep as evidenced by report logs.
Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
Provides for the delivery of patient care based on individual needs through the collection of health data and ongoing patient assessment with identification of problems and needs.
Works cooperatively in assigned room to complete procedures and prepares for next case with minimal turnover time, as evidenced by observation of the surgical team. Promotes cooperative and efficient operation of the department (i.e., follows chain of command, cost containment, quiet environment), as evidenced by observation and feedback.
All other duties as assigned.
Additional Requirements
Required:
Education - Associates degree in Applied Science
Certifications - American Registry of Radiologic Technologists (ARRT) Certification - Accredited University or accredited training professionals; or Cardiovascular Credentialing International (CCI) Certification - Accredited University or accredited training professionals; or Registered Cardiovascular Invasive Specialist (RCIS) Certification - Cardiovascular Credentialing International (CCI)
Preferred:
Experience - 1+ years of Cardiac Cath Laboratory Experience; 1+ years of Electrophysiology Experience
Certifications - Advanced Cardiac Life Support (ACLS) Certification - American Heart Association (AHA); Basic Life Support (BLS) Certification - American Heart Association (AHA); Cardiovascular Technician (CVT) Certificate - Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Physical Requirements: Very Heavy work - exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.
Job Category
Clinical Care
Job Family
Clinical Support
Shift
Employee Type
Regular
10 Monument Health Rapid City Hospital, Inc.
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Auto-ApplyCustomer Service Representative - Rapid City, SD
Member service representative job in Rapid City, SD
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Member service representative job in Rapid City, SD
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
Insurance and Financial Services Position - State Farm Team Member
Member service representative job in Rapid City, SD
Job DescriptionBenefits:
Salary Plus Bonus & Commission
Excellent Culture & Work Environment
Tuition Reimbursement
Monthly Stipend for Benefits
8 Paid Company Holidays
16 Days Paid Vacation
SIMPLE IRA Company Match
ROLE DESCRIPTION:
As an Insurance and Financial Services sales representative, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships in insurance and financial services.
Consult customers with comprehensive financial planning and insurance options.
Assist customers with retirement planning, investment management, and insurance needs.
Stay current with market trends and product offerings.
QUALIFICATIONS:
Experience preferred but not required.
Training provided.
Communication and interpersonal skills.