Customer Experience Representative
Member service representative job in Tampa, FL
Job Purpose
The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Actively listen to customers to understand their needs and determine appropriate solutions.
Provide basic to moderate technical assistance.
Process inbound orders accurately.
Participate in cross-training across technical and sales-related customer service tasks.
Resolve common customer concerns, such as shipping or invoicing issues.
Perform other duties as assigned.
Requirements
Skills and Qualifications
High school diploma or GED required.
1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted).
Strong multitasking ability.
Excellent communication and customer relationship skills.
Ability to work effectively in a team environment.
Relevant certificates or related experience a plus, but not required for entry-level consideration.
Customer Support Representative
Member service representative job in Tampa, FL
About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth.
Position Duties and Responsibilities
Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels.
Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates.
Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request.
Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs.
Reproduce customer issues in a development environment to resolve basic troubleshooting issues.
Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products.
Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties.
Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause.
Consistently maintain excellent customer satisfaction ratings.
Provide prompt and accurate feedback to requesters.
Ensure the support SLA is met on all assigned Support cases.
Prioritize and manage several open issues at one time.
Create and/or maintain internal training documentation.
Participate in holiday on-call rotation as required.
Required Experience, Skills, and Education
Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity.
2 years experience in a technical role.
Experienced in providing SaaS support.
Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs.
Proven ability to work in a fast-paced, iterative department with rapidly changing conditions.
Write and speak to customers in a clear, concise manner appropriate for the audience.
Ability to learn quickly, both about businesses and technologies.
Preferred Experience, Skills, and Education
One year of experience in answering support cases (i.e., Salesforce or Zendesk).
Experience working in a customer service environment and/or email deliverability.
Salesforce administration experience.
Hands-on experience with Validity products.
About Validity
For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.
Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.
Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter.
_____________________________________________________________________________
Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law.
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Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice
Auto-ApplyPARK SERVICES SPECIALIST - 37001140 1
Member service representative job in Tampa, FL
Working Title: PARK SERVICES SPECIALIST - 37001140 1 Pay Plan: Career Service 37001140 Salary: $3,176.43 month/$38,117.16 annual Total Compensation Estimator Tool
Park Services Specialist (37001140)
State of Florida
Department of Environmental Protection
This position is located in Thonotosassa, FL
POSITION OVERVIEW AND RESPONSIBILITIES:
Hillsborough River Park is looking for a self-motivated park service professional to fill a Park Services Specialist position, providing visitor services, maintenance, protection, administration, and cultural resource management. The applicant must possess good visitor service and administrative skills, be able to work independently and have the ability to perform a variety of skilled trade functions using assorted equipment and tools. The applicant must be able to work rotating shifts including evenings, weekends and holidays.
DUTIES AND RESPONSIBILITIES:
Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply.
This is moderately independent work providing Visitor Services, Resource Management, Maintenance, Administration and Protection of Hillsborough River State Park, Fort Foster State Historic Site and Ybor City Museum State Park.
VOLUNTEER COORDINATOR
Recruits, screens, trains and oversees volunteers. Utilizes established system to coordinate the park's volunteer and manpower augmentation program. Determine park needs and coordinates volunteer placement. Develop volunteer job descriptions, procedural manuals, and evaluations. Plans and oversees volunteer schedules, tracks hours, prepares reports, and coordinates awards program
VISITOR SERVICES
Explains facilities and services provided for public use, enjoyment and education. Visitor interaction including answering questions, providing information, assistance, and directions. Resolve customer complaints while maintaining good customer service and upholding the Florida Park Service image
RESOURCE MANAGEMENT
Participates in all aspects of prescribed fire. Monitors, maintains, and protects the natural and cultural resources of the park. Develops and implements resource management plans. Plans and participates in invasive species control using chemical and mechanical means. Implements site restoration projects. Participates in hydrological resource restoration and monitoring. Collects, analyzes, and records data
MAINTENANCE - Construct maintains and repairs buildings, fences, trails, service roads, fire lanes, boardwalks, campsites, picnic areas and all other necessary facilities. Maintains cleanliness of grounds, facilities, and vehicles.
ADMINISTRATION Prepares forms and reports on a wide range of subjects including fees, receipts, visitor use, visitor contact, patrols, wildlife sightings and population counts, accidents, crisis and miscellaneous incidents, vehicle, boat and equipment operations, property records, purchase orders and requisitions, etc. Answer telephone, operate radio equipment and maintain logs. Answers correspondence and maintains park files
PROTECTION - Ensures park rules are enforced pertaining to all natural, historical and archaeological facilities and resources and use thereof for the enjoyment of the visitor
OTHER - Performs other related duties as required
Required Knowledge, Skills, and Abilities:
KNOWLEDGE OF:
* natural and cultural resource preservation and restoration techniques
* the principles, methods and techniques of training
* administrative principles and practices
* volunteer recruitment and management
* grounds and facilities maintenance techniques
SKILL IN:
* communicating effectively verbally and in writing
* accurately preparing reports
* interacting with all internal and external customers and the general public in a professional, tactful and courteous manner
* use of assorted hand tools, power tools and equipment.
* utilize a computer including, but not limited to software programs such as Microsoft Office Suite
ABILITY TO:
* participate in all aspects of resource management, including, but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide
* work outdoors in inclement weather conditions
* operate motorized vehicles
* communicate effectively verbally and in writing
* follow verbal and written instructions/directions
* work independently with minimal supervision
* establish and maintain effective working relationships with others
* collect fees, operate computer and point of sale systems, reconcile transactions
* recruit, screen and train volunteers
* complete interpretive training, present interpretive programs and coordinate special events
* identify and investigate problems and take appropriate action to correct problems
* conduct inspections, identify needs and investigate problems
* work rotating shifts including nights, weekends and holidays
* successfully complete ranger academy
* maintain a valid drivers' license
* successfully complete background & fingerprint check
* properly wear uniform
* comply with male and female hair grooming standards and body art and piercing restrictions
Minimum qualifications:
Valid drivers' license
BACKGROUND SCREENING REQUIREMENT: This position is a Position of Trust. Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.
Pay:
$3,176.43 month/$38,117.16 annual
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's leading agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
Hillsborough River State Park
Ybor City Museum State Park
Fort Foster State Historic Site
c/o Hillsborough Island Administration
15402 N. US 301
Thonotosassa, FL 33592
Opened in 1938 as one of Florida's first state parks, this park is divided by the swiftly flowing Hillsborough River. Fort Foster, a replica of an 1837 fort from the Second Seminole War, is located on the park grounds adjacent to the river. Ybor City Museum is located in Ybor City. The museum interprets the cigar industry dating back to the late 1800's.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Annual and Sick Leave benefits.
* Nine paid holidays and one Personal Holiday each year.
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
* Retirement plan options, including employer contributions (For more information, please click ***************
* Tuition waivers.
* Total Compensation Estimator Tool
* And more!
For a complete list of benefits, visit ****************************
Special Notes:
DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_**********************************
HR_**************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Easy ApplyHead Start Services Specialist
Member service representative job in Tampa, FL
Performs duties assisting with the coordination of services to pre-kindergarten children and conducts community outreach programs. Ideal Candidate The ideal candidate for the Head Start/Early Head Start Services Specialist (IT) position will have a Bachelor's Degree in Computer Science, Information Systems (IS), Cybersecurity, Computer or Software Engineering, or other related Information Technology (IT) Degree. Additionally, the ideal candidate will have at least one year of experience troubleshooting basic computer issues. Must be able to handle a high volume of work, prioritizing tasks when handling multiple assignments. Head Start knowledge and/or experience a plus.
Salary
Minimum: $42,057.60- $54,674.88/per year
Core Competencies
* Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
* Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
* Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
* Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
* Establishes and conducts outreach and recruitment programs to ensure enrollment of eligible children.
* Conducts Individual Education Plan meetings to determine services needed to meet the special needs of each child.
* Monitors the Individual Education Plan to assure that identified services are provided.
* Refers children with disabilities for placement in kindergarten and provides parent/child transition services such as parent involvement, familiarity with school requirements and onsite visits.
* Organizes and maintains both manual and computerized health record keeping systems in accordance with federal standards regarding control and confidentiality.
* Compiles data on enrolled children using classroom observations and interviews with parents and teachers.
* Writes narratives and reports.
* Acts as liaison between staff, parents, and participating agencies in planning and conducting nutrition service programs designed to assist in meeting the needs of children.
* Encourages parent participation as paid employees, volunteers or observers in Head Start activities such as program planning and classroom activities.
* Refers families of Head Start children to community-based family support programs.
* Assists with coordination of the Head Start Transportation System.
* Assists with development and implementation of strategies for achieving educational objectives.
* Evaluates educational services at Head Start Centers to ensure compliance with federal, state and local regulations.
* Develops and conducts staff/parent training/education in the areas of health, child behavioral/development, and referral resources.
* Assist in inspecting Head Start Centers to ensure compliance with fire, health and safety requirements.
* Performs other related duties as required.
Job Specifications
* Knowledge of the laws and regulations governing education and health service for children with disabilities.
* Knowledge of developmental/child psychology.
* Knowledge of social services and community resources available for pre-kindergarten children and their families.
* Knowledge of human behavior and social problems.
* Skill in the application of interviewing techniques.
* Ability to work effectively with disabled children as well as others.
* Ability to collect, organize and evaluate data and to develop logical conclusions.
* Ability to communicate effectively, both orally and in writing.
* Ability to develop and implement social service and basic education training programs.
Physical Requirements
* This job is performed in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
* While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and reach with hands and arms.
* This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Work Category
* Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Minimum Qualifications Required
* Graduation from an accredited four-year degree granting college or university with a major in a Social or Behavioral Science or Education; OR
* An equivalent combination of education (not less than a High School Diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted below.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Auto-ApplyService Specialist - No Nights, Weekends, or Holidays!
Member service representative job in Saint Petersburg, FL
…
Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays free? We've got the best of both worlds! The Power Design Surge Café is seeking a Café Service Specialist / Barista to join our growing team.
While working at the on-campus café at our corporate headquarters in sunny St. Pete, you will play a pivotal role in helping keep our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We are seeking candidates who can work in an evolving environment and deliver our "PlusONE" raving-fan customer service experience to the PDI Family. Apply today!
position details/responsibilities …
Be a front-facing ambassador of the Surge café and PDI culture.
Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner.
Deliver and set up catered events for campus functions.
Partner with marketing on new and exciting café specials.
Replenish condiments, beverages and supplies as needed.
Assist with food and beverage services, assisting café team where needed.
Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting.
here's what we're looking for …
At least 2-5 years of experience working in a field within the hospitality and service industry.
Excellent customer service skills, including patience and a friendly demeanor.
Engaging and outgoing personality to build relationships and ensure customer satisfaction.
Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality.
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Auto-ApplySales and Customer Solutions Representative
Member service representative job in Auburndale, FL
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty.
What our Sales and Customer Solutions Representatives Enjoy Most About the Role
* Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy.
* Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers.
* Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints.
* Mastering order processing within the billing system for retained accounts, new sales, and account lookups.
* Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent
Experience
* 6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Technical Skills
* Knowledge of cable communications products: TV, internet, and telephone
Skills & Abilities
* Strong English communication skills
* Flexibility for variable hours, including weekends and holidays
* Adaptability and problem-solving in dynamic environments
Preferred Qualifications
* 1+ years of call center experience
#LI-IA2
CRT110 2025-66439 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Solutions Representative
Member service representative job in Tarpon Springs, FL
St. Luke's Cataract & Laser Institute is looking to hire a full-time Customer Solutions Representative to join our team at our Tarpon Springs location. The Customer Solutions Representative reporting to the Revenue Cycle Manager is responsible for taking inbound calls to answer patient's question about their medical bills. The ideal candidate will be comfortable in working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff and management.
Responsibilities:
* Respond to inbound calls, emails, and messages from patients, insurance carriers, and providers regarding insurance billing and claim issues
* Provide clear and accurate information regarding claim status, benefit coverage, balances, co-pays, deductibles, and authorization requirements
* Resolve or escalate customer concerns involving insurance denials, coordination of benefits (COB), and payment disputes
* Investigate account balances by reviewing EOBs, remittance advices, claim notes, and insurance policies
* Contact insurance carriers as needed to verify claim receipt, payment status, or denial reasons
* Work with internal billing and coding staff to resolve discrepancies and ensure appropriate follow-up on claims
* Document all customer interactions and actions taken within the billing system or CRM
* Track open issues and ensure timely follow-up and closure of outstanding inquiries
* Assist in preparing letters or forms required for appeals, corrected claims, or additional documentation requests
* Educate patients on insurance terminology, claim processes, and their financial responsibilities
* Explain payment options, including setting up payment plans or connecting them with financial counseling services
* Help patients understand coordination of benefits, prior authorization requirements, and out-of-network implications
What do we kook for?
* Solid understanding of medical insurance including deductibles, copay and coinsurance is highly preferred
* Experience with verifying and interrupting medical befits for Medicare, Medicaid and major commercial health insurance and secondary payers required
* Experience processing provider referrals and prior authorization requests
* Understanding of medical terminology and ICD-10 codes and Diagnosis
* Familiar with individual payer guidelines and authorization/referral requirements based on insurance plans and if needed communicate with insurance companies via phone and/or website to provide any supporting clinical documentation needed to complete the authorization process
* Ensure complete and accurate information maintained in patient account including authorization or referral received from payer or Primary Care Physician
* Strong people skills required; diplomatic, patient, flexible and able to multi-task and be cross trained on all functions within the Insurance Verification Department
* Must be mobile in an office setting, sitting, standing, walking, and bending
* Perform general duties and other functions as required or assigned
* Working knowledge of Microsoft Suite including Excel, Word, Outlook
Company Mission
"Life Changing Vision" is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit.
Why work at St. Luke's?
St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve.
The Benefits of working for St. Luke's
* Opportunity to build a career with a longstanding, reputable organization
* Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay
* The chance to work with and learn from excellent doctors and staff
* Career Advancement opportunities
* See more benefits at *******************************************
We are an Equal Opportunity Employer and a Smoke & Drug Free Workplace
We participate in the E-Verify Program
Commercial Services Specialist II (Manheim)
Member service representative job in Tampa, FL
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description:
This position will be responsible for the Closed Sale for Ford Motor Credit.
This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit.
What You'll Do:
* Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
* Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
* Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
* Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
* Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
* Mail out sale packages the day after sale.
* Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
* Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed.
* Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
* Seek floor price information from account representative and enter it into computer system.
* Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary.
* In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
* Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur.
* Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed.
* Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
* Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
* Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
* Perform other duties as assigned by management.
Qualifications:
* High School Diploma/GED and 3 years' experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years' experience in a related field.
* Ability to work in a fast-paced environment, receptive to change and able to multitask.
* Prior clerical or administrative experience required.
* Proficient in Microsoft Excel required.
* Commitment to providing excellent customer service required.
* Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).
* Ability to sit or stand for prolonged periods of time.
* Communications and Organizational skills required.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyBranch Customer Representative
Member service representative job in Ruskin, FL
Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time
The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Responsibilities
* Greet and welcome members to the credit union branch providing excellent member service throughout interactions
* Identify ways to improve members' financial life
* Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs
* Provide answers to members' questions
* Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party
* Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders
* Assess membership eligibility by interviewing prospective members
* Maintain knowledge of Suncoast Credit Union products and services, including features and benefits
* Open deposit account
* Perform account changes, reconciliations, and error resolution
* Implement credit union policies and procedures regarding teller transactions
* Verify deposits, withdrawals, loan payments, and account balance amounts
* Obtain proper identification and endorsements
* Verify signatures, maintain proper check approval and cash drawer limits
* Balance cash drawer at the end of day
* Maintain an accurate teller balancing record
* Secure negotiable items and confidential records
* Assist with servicing ATM, night drop vault, coin machine, and CDM
Qualifications
* High school diploma or equivalent
* 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience)
* General math proficiency to balance cash drawer, audit own work, and reconcile accounts
* Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
* Must be able to maintain a high level of confidentiality
Skills
* Customer Service
* Sales
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.
Safe Act Statement
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.
Benefits
* Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
* Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
* Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
* Community Involvement: Paid Volunteer Hours
* Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at ************************************************
Company Overview
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.
For more information, please visit our careers site at ****************************************
Auto-ApplyClaims Service Rep - Contact Center
Member service representative job in Tampa, FL
Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.
At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!
To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?!
This position is Full Time Monday - Friday
No evenings, No
Weekends
What you will be doing:
Provide customer support via incoming calls, acting as the first point of contact after property damage.
Gather customer details and validate insurance coverage.
Create claim reports for the transition to a Claims Examiner.
Respond in a timely manner to all customer inquiries.
Accurately enter customer details into the database.
Ensure that QA metrics are met regarding customer satisfaction and call management.
Identify and escalate complex issues to leadership for resolution, as needed.
Maintain records according to company standards, ensuring that procedures are properly followed, and that information is accurately documented.
Perform other duties, as assigned.
What you have:
Education, Experience, and Licensing:
High School diploma required.
2+ years' experience in a Contact or Call Center environment required.
Qualifications/Skills and Competencies:
Effective communication skills.
Strong problem-solving skills.
Ability to remain calm under pressure.
Strong organizational and time-management skills.
Proven ability to be adaptable and flexible.
Strong attention to detail.
Friendly, patient, and empathetic demeanor.
Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
Desire to live Slide's Core Values.
What Slide offers to you:
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal
2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) &
2024 TOP WORKPLACE - USA Today (National)
Auto-ApplyMember Service Representative (Full-Time) - Lutz
Member service representative job in Lutz, FL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 2223 Sun Vista Drive, Lutz, Florida 33559
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
****************************
.
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Auto-ApplyBanking Representative
Member service representative job in Tampa, FL
It is the goal of our Banking Representatives to provide quality exceptional service to our clients and prospective clients while operating a paying and receiving client window, balancing individual cash drawers and performing a variety of transactions including deposits, cash checks, payments, CTR preparation and client inquiries.
Primary Duties and Responsibilities
Provide outstanding client experience by maintaining a friendly, proactive attitude and a genuine willingness to assist at all times.
Serve as a positive ambassador for the bank, ensuring every interaction-internal or external-is professional, supportive, and aligned with our values.
Initiate meaningful conversations to understand client goals and confidently refer clients to appropriate partners for products and services that meet their needs, supporting both personal and bank objectives.
Develop rapport with clients by greeting them by name, understanding account details, responding promptly to inquiries, resolving issues efficiently, and demonstrating care in every interaction.
Maintain precise balancing of cash drawers in accordance with policy, promptly identify and correct discrepancies, and seek assistance for complex issues when necessary.
Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, change orders, official checks, settlement checks, and foreign currency exchanges.
Apply knowledge of bank policies and procedures and take ownership of staying current with updates and changes.
Continuously build skills through formal training and development opportunities while maintaining a strong understanding of the bank's products and services. Seek additional support when needed to enhance expertise.
Deliver clear, concise, and professional communication-both written and verbal-appropriate for a business environment.
Work as a supportive team member, fostering positive interactions with colleagues and management.
Uphold trust by safeguarding all client information and maintaining strict confidentiality.
Assist in onboarding, coaching, and mentoring new banking representatives to ensure their success.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Minimum Qualifications
High school diploma/GED
1 year of customer service experience in a financial institution or retail environment.
Preferred Qualifications
Experience delivering high levels of customer service and working with clients on a daily basis.
Cash handling experience
Experience working with Fiserv suite of systems.
Our Way
Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work
Make a meaningful difference in our community through our service and financial support
Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and maintain open and forthright communication with our regulators
Benefits
You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight:
Eligibility for health, dental, vision, life and disability insurance coverages
Retirement Plan - 401k with matching
ESOP- Employee Stock Ownership Plan
Time away from work - vacation time, sick time and holidays
Paid parental leave
Tuition Assistance
Professional development opportunities
THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER
A DRUG FREE WORKPLACE
E-VERIFY EMPLOYER
Auto-ApplyFinancial Services Representative (Tampa, FL)
Member service representative job in Tampa, FL
Are you interested in financial services? Have you always wanted to learn the inner workings of the stock market? Do you get excited about solving problems and having customers compliment your work? Are you goal-driven and competitive? If you answered yes to these questions, you're the person we want on our Financial Services team!
As an unlicensed Financial Services Representative, you would use your amazing customer service skills and knack for problem-solving to engage our clients via incoming calls and answer various questions related to their stock portfolios.
To get you started in your career with us, Morgan Stanley will pay for your training to obtain your Series 7 & 63 Licenses .
In This Role You Will :
Provide excellent customer service by identifying customer needs and determining the best solution for them.
Educate customers on Morgan Stanley 's competitive advantage and identify additional products they would benefit from.
Show us your determination to drive sales by engaging customers and identifying new opportunities.
Follow processes and manage your time efficiently throughout the day.
Continually learn about investments and the financial markets to address the individual client's investment needs .
Help the company identify opportunities to keep our clients and do your part to minimize risk, when necessary.
Be required to maintain a high level of personal integrity and comply with Morgan Stanley 's Code of Conduct . You'll have to sign a statement agreeing to this; it's important.
Connect with other groups to gather info to resolve customer issues (you will never be on your own, we're a family).
Be involved in other projects and tasks (because there may be other things you can help with).
A Typical Workday as a Financial Services Representative includes :
Fielding inbound customer inquiries to assist customers with account related requests such as money movement, account updates, and trade requests .
Following up with customers regarding outstanding account related items .
Participating in continuing education and development .
Benefits of being a Morgan Stanley Financial Services Representative:
Develop a robust understanding of the financial services industry and gain insight into one of the world's leading financial institutions .
Invest in your career with a top tier learning and career development experience combining comprehensive financial product modules and learning courses, as well as on the job learning .
Obtain the Series 7 & 63 licenses that will be paid for by Morgan Stanley .
Enjoy a hybrid work environment that enables employees to thrive .
Competitive base salary and a wide range of additional benefits including:
Paid time off
savings programs
health care (medical, dental, vision)
insurance plans
tuition and licensing reimbursement along with student loan refinancing
fitness subsidy
401(k) with competitive firm matching, as well as access to the Morgan Stanley Employee Stock Purchase Program
family building benefit to assist employees with the cost of adoption, surrogacy, and fertility treatments
generous parental leave.
Commitment to Diversity and Inclusion .
Employees are encouraged to give back to your community .
What You Bring to the Table:
A bachelor's degree in Finance , Business Management or Administration, or have an equivalent combination of education, training and experience (1 year of work experience can substitute 1 year of education)
You've spent at least 2 years working in a customer-facing role
MUST be flexible to work a hybrid schedule (3 days a week in office)
Even better if you:
Have at least 2 years' experience working in a call center environment or within a financial institution
You can articulate your experience working on a team and in a highly collaborative environment
You have previously been in a role where you had to meet sales goals either through full time work or college internships
You're considered a people-person and have extraordinary interpersonal skills, a strong team orientation and resiliency
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyFinancial Service Representative
Member service representative job in Tampa, FL
Are you a dynamic and driven sales professional?
If so, Momentum Financial Services Group wants you to join our team.
In your role at The Check Cashing Store, you'll make a positive impact on the people living in your community by promoting our financial products and services to meet their short- and long-term financial goals.
What we offer:
Market competitive hourly pay rates
Earn a percentage of the store's profits for exceeding company targets
Other benefits include:
Comprehensive medical/dental benefits
Paid Time Off
401K with company match
Tuition assistance
Career development
Branch Location: 5105 E Fowler Avenue
During a typical day, you will:
Deliver results on store profitability goals
Provide a quality customer sales experience through efficient execution of all customer transactions
Determine customers' needs and provide them with solutions that satisfy those needs
Handle cash and accurately enter transactions into the system
Contact customers over the phone with past due balances and negotiate payment terms and schedules
Complete all documentation accurately
Follow safety, security, and compliance requirements
Successful candidates will:
Be sales driven
Have a minimum of one year of financial services and sales experience
Have a passion for customer service
Have previous cash handling experience
Have a high school diploma or equivalent
About us:
Momentum Financial Services Group is a top financial services provider in North America
We provide services through our retail network of over 400 locations, known as Money Mart and The Check Cashing Store
We offer access to cash and related financial products to help customers achieve their financial goals
We operate retail locations in local communities and cities across the United States as Money Mart and The Check Cashing Store
We value:
Employees who are committed to continuously improving their performance and achieving new levels of success
Recognizing our employees for their achievements and developing them to be future leaders
Diversity is an essential element for the success of our business
Giving back to our local communities through annual contributions to charities and non-profit organizations
Next Steps:
Apply now to be considered for this opportunity!
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Member service representative job in Sun City Center, FL
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Training & development
*This role requires bilingual Spanish* Are you a motivated and customer-centric individual with a passion for sales and a desire to make a positive impact on people's lives? Do you dream of a rewarding career where your efforts are recognized and rewarded? Look no further! Mark Rossmiller State Farm is seeking a Sales Associate to join our dynamic and successful team.
About Us:
At Mark Rossmiller State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With years of experience and a commitment to exceptional customer service, we have built a strong reputation as a leader in the insurance industry. As a State Farm agency, we have access to a wide range of insurance and financial products, enabling us to provide tailored solutions to our valued clients.
About Mark Rossmiller
Local State Farm agent in Sun City Center, Florida
State Farm Experience since 1987
Chairman Circle Qualifier
Offering Health Insurance
FREE Insurance Review
llinois State University Graduate
Role and Responsibilities:
As a Sales Associate at Mark Rossmiller State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include:
Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending personalized insurance and financial products that align with their unique requirements.
Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement.
Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner.
Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support.
Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency.
Qualifications:
To excel in this role, we are seeking candidates with the following qualifications:
Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed.
Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service.
Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients.
Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets.
Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous.
Bilingual Spanish
Licensing
Benefits
Ongoing training and development opportunities to enhance your skills and knowledge.
A supportive and collaborative team that feels like family.
Opportunities for career growth and advancement within the agency.
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my office
HOURS
8:30-5:00
Sales Enrollment Representative
Member service representative job in Sarasota, FL
As a Sales Enrollment Representative, you will play a key role in helping individuals access essential telecommunications services through compelling, relationship-focused sales campaigns. This entry-level position offers comprehensive training, empowering you to build your skills while connecting people to custom telecommunications solutions that enhance their lives!
Due to increased demand from our telecommunications client partner, we are in need of a Sales Enrollment Representative with an unrelenting work ethic, tenacious attitude, and a reputation as a dependable team player. The Sales Enrollment Representative will play a key role in acquiring new customers through the execution of residential sales campaigns. Their primary responsibility is to guide prospective customers through the sales process and help them enroll in internet, TV, and phone plans.
Sales Enrollment Representative Responsibilities:
Interact with customers directly through residential sales campaigns in an effort to drive and achieve new customer acquisition targets
Establish genuine relationships with customers, identify their pain points and needs, and clearly explain the value and benefits of telecommunications products and services
Close sales and facilitate the enrollment process by completing orders using CRM software, and ensure all necessary information is collected for successful account set up
Promote and upsell services to meet customer needs and achieve sales growth
Track sales metrics and report directly to Senior Managers regularly to ensure personal success
Keep up-to-date with changes in pricing, product offerings, and company policies.
Professionally represent the company at all times.
Benefits of Being a Sales Enrollment Representative:
Competitive compensation package with industry-leading commission incentives
Help connect people to the newest & top telecommunication products and services
Learn valuable techniques in sales, customer service, and program enrollment
Work in diverse settings, meeting with various consumers directly
Collaborate with the Sales Enrollment Representative team to achieve company-wide goals while also progressing your career
What We Look For Sales Enrollment Representative:
Previous experience as a Sales Enrollment Representative, customer service, or marketing is preferred but not required
Excellent communication and interpersonal skills
A goal-driven mindset with long-term aspirations
Ability to thrive in a fast-paced, collaborative environment
Basic understanding of technology & devices
Flexibility to work weekends, evenings, or events as needed
This is a performance-driven position with uncapped commission incentives. Compensation is commission only, with estimates based on average earnings in the role.
Take the first step toward a fulfilling career as a Sales Enrollment Representative. Join us to build your foundation in sales and customer service while improving communities and achieving your personal and professional goals. Join us today!
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Member service representative job in Pinellas Park, FL
Job DescriptionBenefits:
Simple IRA
Hiring bonus
4 day work week
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with JOANNE DAUPHIN - State Farm Agent, you will successfully market the securities & financial products that manage everyday risks. Your proficient knowledge of securities & financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant securities licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
Financial Services Representative State Farm Agent Team Member
Member service representative job in Bradenton, FL
Job DescriptionBenefits:
Company Team Events
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
The G. Quarterman State Farm Agency is seeking a qualified and energetic professional for the role of Financial Services Representative. As a customer-oriented expert, you will market Life/Health/Annuity Insurance along with Investments Products to benefit the public and their families to protect their ability to create wealth.
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for the George Quarterman - State Farm Agency may be the career for you! Our office markets both insurance and financial service products. We have been highly successful for over 30-years with recognition statewide and nationally. The right professional will be able to duplicate this performance, should they desire to have an opportunity to own their personal agency at some point in the future.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn new computer functions
Ability to work in a team environment
NW Mutual, New York Life, Farm Bureau, State Farm, AAA, etc. or Independent Agency Experience preferred
215 & 220 Licensing required, Series 6 preferred if possible
Bi-lingual: Spanish Preferred but optional
Our team mission is to serve our community and customer base to the fullest so that each can strive toward success and happiness. What's most important to me and my team is that we're here to help people! With over 34 years in this industry, I have built a business from nothing into an opportunity that has provided life changing events for my family. This is what I want to share with our employees who seek a better future as well.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Services Representative State Farm Agent Team Member
Member service representative job in Clearwater, FL
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to identify and support local community events in our market.
Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
Simple IRA
Group Life Insurance Benefits
Salary plus commission/bonus
Commission plus bonus
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Self-motivated
Proactive in problem solving
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Bilingual - Spanish preferred
If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.
This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Experience Representative
Member service representative job in Tampa, FL
Job DescriptionDescription:
Job Purpose
The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Actively listen to customers to understand their needs and determine appropriate solutions.
Provide basic to moderate technical assistance.
Process inbound orders accurately.
Participate in cross-training across technical and sales-related customer service tasks.
Resolve common customer concerns, such as shipping or invoicing issues.
Perform other duties as assigned.
Requirements:
Skills and Qualifications
High school diploma or GED required.
1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted).
Strong multitasking ability.
Excellent communication and customer relationship skills.
Ability to work effectively in a team environment.
Relevant certificates or related experience a plus, but not required for entry-level consideration.