Customer Experience Representative - CXR
Member service representative job in Springdale, AR
We are looking for an Customer Experience Representative to join our team!
A career at Paschal is more than just a job. Here, we value respect, integrity, and service above all else. Paschal provides the tools you need to succeed, both in your career, and in other aspects of your own life. We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it!
Click here for a behind the scenes look at a day in the life of a Pascal Pro at our Northwest Arkansas location. Whether you are in AR, MO, or TX you will have a team to support you.
What you'll love about working for us
:
Competitive pay
Paid Time Off your first year of employment
Paid Holidays
Medical, vision, dental, life, accident, and disability insurance
Retirement savings with a company match
Company paid life insurance
Tuition/training reimbursement
What you'll be doing:
Handle calls and requests with a customer service-orientated approach, prioritizing the needs and experience of the customer but not afraid of Sales
Utilize excellent oral and written communication skills while interacting with customers and co-workers on multi-communication platforms
Process multiple-source social-media and system-based inputs for call-back, scheduling, and callouts.
Efficiently engage in high-volume inbound calls using effective listening, inquiry and objection-overcoming techniques while maintaining the highest levels of courtesy and respect.
Log detailed and accurate information derived from customer interactions.
Customer service-orientated approach prioritizing the needs and experience of the customer but not afraid of Sales
Utilize excellent oral and written communication skills interacting with customers and co-workers on multi-communication platforms
Support field activities, technician scheduling and multi-department interaction.
Facilitate and process warranties, parts replacements and communicate directly with customers to determine and execute appropriate resolution.
Perform all other duties as assigned.
Successful Candidate Must Possess the Following Qualifications:
Desire to be part of a winning team.
High school diploma or GED.
1+ years customer service experience.
Enjoy being on the phone handling high call volumes.
Desire to provide the best experience for customers by utilizing a customer-centric approach to solving issues.
Exceptional verbal and written communication skills.
Ability to prioritize, organize and multitask effectively.
Adaptability, flexibility, and ability to deal with constant changes.
Ability to collaborate and work effectively across departments/teams.
Excellent time attendance.
Attention to detail and meeting deadlines.
Proficient in MSWord, intermediate MS Outlook, and Excel.
Experience with multi-line phone systems.
Paschal Heating and Air Conditioning Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. All employment decisions at Paschal Heating and Air Conditioning Co., Inc. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyCUSTOMER SERVICE REP- SERVICE ADVISOR
Member service representative job in Bentonville, AR
The Service Advisor sells and schedules needed service work in the service department. Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.
Auto-Apply(1) Customer Service Rep I
Member service representative job in Bentonville, AR
Safety/Security Status: None
SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.
Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year.
Accepts, enters and balances payments and deposits monies.
Enters information in billing software.
Answers phone, email, and in-person inquiries about utility accounts and general City information.
Operates and uses imaging software for archiving and research.
Researches customer complaints and comments, then communicates results to the customer.
Researches customer payments and determines if a payment has been misapplied.
Set-up, transfer and terminate utility services.
Notate accounts with pertinent information.
Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy.
Prepare adjustments to utility accounts.
Communicate by radio, in person, by phone and email with staff and customers.
Operates office machines.
Works in a safe manner.
Maintains various files.
Prepare various forms.
Process returned mail.
SUPERVISORY RESPONSIBILITIES None
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual preferred.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs.
CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Customer Success Representative
Member service representative job in Fayetteville, AR
Job Title
Customer Success Rep I
Company Profile
Zenwork is the market-leading, award-winning provider of digital tax compliance software to 500,000+ SMBs, including 30,000 CPA firms, and large enterprises across the country. As the workforce continues to shift from full-time employees to independent contractors, businesses have been faced with increased informational tax reporting requirements at both the state and federal levels. Zenwork's Tax1099 software enables companies of all sizes to eFile 1099 tax forms and other important tax documents related to their utilization of 3rd party contractors, vendors, and suppliers. Having eFiled 20M tax forms to-date, Zenwork's SaaS platform is focused on streamlining tax compliance and regulatory reporting on behalf of its customers.
Job Purpose
As the primary contact for our customers, the Customer Success Representative is the voice of the company. To succeed in this role, you must be motivated and dedicated in every customer interaction.
The Customer Success Representative handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat. Inquiries will be input and maintained in a case management system. Additionally, there may be opportunities to contact customers via outbound communications.
Job Type
Full-Time, Entry Level
FLSA Classification
Non-Exempt, Hourly
Job Duties and Responsibilities
•Handles incoming customer questions in a multi-channel support environment; communicating via phone, by email, or on chat
•Creates cases in a case management system to document client inquiries
•Maintains daily log to show productivity and identify individual strengths and weaknesses
•Participates in special projects assigned by leadership such as site testing and client support initiatives
•Makes outbound calls to clients on complex issues that require additional interactions for resolution
•Adapts to changes in processes and policies as determined by leadership
Required Qualifications
Education
•High School Diploma or Equivalency
Experience
•Customer Support experience in a fast-paced environment
Knowledge, Skills, Abilities
•Exceptional Customer Success skills
•Attention to detail
•Committed work ethic
•Demonstrates empathy
•Ability to multi-task and prioritize multiple assignments
•Ability to work independently while contributing to team goals
•Strong verbal and written communication skills
•Computer literacy, including internet applications and some Microsoft Excel
•Incident interpretation and analytical skills
•Ability to remain calm in a stressful situation
•Maintain security of confidential information
•Arrive punctually and have excellent attendance
•Maintains professional environment and refrains from personal distractions while working
Preferred Qualifications
•College degree in communications or related field
•Knowledge of tax rules
Working Conditions
•Onsite call center environment.
•Flexible to work between 8 and 6 Monday through Friday, with occasional overtime and weekends during peak season
EEOC Statement
Zenwork values diversity and does not discriminate based on race, color, religion, sex, national origin, age, disability, or genetic information in our hiring practices. We are committed to providing equal employment opportunities to all applicants and employees and fostering an inclusive and respectful work environment. If you require reasonable accommodation during the application or interview process, please let us know.
Auto-ApplyMember Services Rep (Part-Time)
Member service representative job in Rogers, AR
Exempt: No Department: Adult Wellness Center Reports To: Adult Wellness Center Director Date Prepared: March 17, 2015 Date Revised: December 2, 2025 Safety Sensitive: No The Adult Wellness Center Service Representative provides administrative support to the Wellness Center Director, Assistant Directors, and Volunteer Coordinator. Responsible for providing excellent customer service to members of the Adult Wellness Center. Also responsible for answering questions related to the AWC programs and services. Works collaboratively with volunteers and other staff to perform all Wellness Center operations and assure that they meet the principles and objectives of the City of Rogers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Greets all customers and provides tours and information about the services offered. This duty is performed daily.
2. Provides a positive public image through excellent customer service. Maintains professionalism in all interactions with customers and other staff members. This duty is performed daily.
3. Answers questions and addresses all concerns/complaints, directing them to appropriate persons. This duty is performed daily.
4. Assists with other administrative duties such as filing, data entry, organizing office area, and special projects as needed. This duty is preformed daily.
5. May work and set up special events or activities held at the center. This duty is performed as needed.
6. Receives and processes membership registrations and accepts payment. Maintains and updates payment and membership information into database. This duty is preformed daily.
7. Screens for all Medicare supplement program eligibility. Maintains confidentially practices for HIPPA and CMS compliance standards. Enters information into database. Prints membership cards. This duty is performed daily.
8. Answers phone in courteous manner. Checks voicemail system and responds to calls in timely manner or direct to other staff as needed. This duty is performed daily.
9. Distributes keys for lockers and towels as needed. This duty is performed daily.
10. Balances and closes out cash drawer and prepares daily financial report. This duty is performed daily.
11. Responsible for opening and closing of AWC. Duties include checking pool chemicals before opening in the center. May assist in putting lap lanes in the pool. This duty is performed daily.
12. Receives and processes class and program registrations; accept payments; manages waiting lists for classes; creates and maintains spreadsheets. Updates membership information as necessary. Must be proficient in Word, Excel, and Internet and have the ability to learn specific software. This duty is performed daily.
13. Assists with volunteer coordination, training, and supervision. Also assists with finding volunteer substitutes as needed. This duty is performed daily.
14. Replenishes coffee as needed and cleans out coffee machine weekly. Cleans the coffee lounge area. This duty is performed weekly.
15. Assists with daily room setups, including moving tables and chairs for classes and activities. Performs some janitorial duties as needed. This duty is performed daily.
16. Assists with calendar and newsletter production; proofreads and makes copies as necessary. This duty is performed monthly.
17. Position requires flexible scheduling including a regular schedule. During 6:00am- 7:30PM Monday thru Friday and on Saturdays from 7:30-12:30 on Saturdays. This duty is performed daily.
18. Preforms related duties as assigned by Mayor or Department head. This duty is performed as needed.
19. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence. ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
All Adult Wellness Center Employees are required to have or to receive Basic Life Support (CPR, AED, and first aid training).
Valid Drivers License.
Exposure to personally harmful chemicals and water levels up to 5 1/2 feet.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Intermediate: Alphanumeric Data Entry, Database, Spreadsheet, Word Processing/Typing
Basic: Contact Management
INITIATIVE AND INGENUITY
SUPERVISION RECEIVED
Under general supervision where standard practice enables the employee to proceed alone on routine work, referring all questionable cases to supervisor.
PLANNING
Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.
MENTAL DEMAND
Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately repetitive. Activities with slight variation using a definite set of processes or directions with some degree of supervision. Choice of learned things in situations which conform to clearly established patterns and modes.
RESPONSIBILITY FOR WORK OF OTHERS
Responsibility for work of others: Not indicated.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000.
ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
ACCOUNTABILITY
FREEDOM TO ACT
Generally controlled. General processes covered by established policies and standards with supervisory oversight.
ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, savings from new techniques or reduction in manpower.
None. Job does not create any dollar monetary impact for the organization.
IMPACT ON END RESULTS
Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.
PUBLIC CONTACT
Regular contacts with patrons, either within the office or in the field. May also involve occasional self-initiated contacts to patrons. Lack of tact and judgment may result in a limited type of problem for the organization.
EMPLOYEE CONTACT
Contacts of considerable importance within the department or office, such as those required in coordination of effort, or frequent contacts with other departments or offices, generally in normal course of performing duties. Requires tact in discussing problems and presenting data and making recommendations, but responsibility for action and decision reverts to others.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular use of highly complex machines and equipment; specialized or advanced software programs.
WORKING CONDITIONS
Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is regularly exposed to toxic or caustic chemicals, wet or humid conditions; occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; frequently required to stoop, kneel, crouch, or crawl; and occasionally required to climb or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.
ADDITIONAL INFORMATION
OTHER SKILLS AND ABILITIES
Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects. Must have ability to establish and maintain effective working relationships with management and staff and to promote a positive rapport with the members of the Adult Wellness Center and the citizens of the City of Rogers.
Member Services Representative (6am-12pm, Mon-Friday)
Member service representative job in Rogers, AR
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
Compensation: $11.25 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Auto-ApplyExperienced Veterinary Customer Service Representative
Member service representative job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
* Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
* Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
* Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
* Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
* Customer-focused: You have a knack for connecting with people and delivering memorable service.
* Cool under pressure: You excel in high-stress environments and think on your feet.
* A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
* Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
* Competitive pay
* Ongoing education and training opportunities
* A supportive, team-oriented work environment
* The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
* Currently hiring for overnight and weekend shifts
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Competitive wages
* 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
* Paid sick leave for full and part-time employees
* 2 weeks of maternity/paternity leave
* Full vision/health/dental, 401k, and health savings plans
* CE allowance for licensed and unlicensed employees
* Paid Professional Dues if licensed
* Quarterly Bonuses / Christmas Bonuses when eligible
* Scrub allowance
* Employee Assistance Program
* Paid Bereavement Program
* Tuition Assistance Program
* PTO for full and part-time employees that is available to use after 90 days
* Free vaccines for staff pets and excellent discounts on products and services
* A fun environment that promotes teamwork, leadership skills, and training
* We are caffeine addicts, so we do frequent runs to all the best coffee shops!
* We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
* Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* 2 dollar shift differential for night shift.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
Experienced Service Advisor
Member service representative job in Rogers, AR
Service Advisor Landers Toyota NWA is an winning Toyota dealership, driven by customer service and treatment. Our customers are treated like family members and as a result we have won multiple Service Excellence awards. We are looking for top notch quality team members who have a servant mentality and are driven to offer our products and service to our customers while providing a perfect experience every time.
As a Toyota Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, warranty coverage, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are experienced in the automotive industry and with previous experience in customer service and retail sales. We use the Reynolds and Reynolds Ignite system and experience with Reynolds is a huge plus.
What We Offer
* Medical, Dental & Vision
* 401k with Match
* Paid Vacation
* Growth Opportunities
* Paid Training
* Family Owned and Operated
* Long Term Job Security
* Health and Wellness
* Accident & Critical Illness
* HSA/Flexible Spending
* Pet Insurance
* Employee Discounts
* State of the Art Facility
* Paid Certification
* Ongoing Certification
* OEM Certification
* Busy Shop
Responsibilities
* Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
* Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
* Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
* Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Qualifications
* Organized and friendly personality
* Demonstrated ability to work with others
* Time management skills
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance.
* Clean driving record
* Willing to submit to a pre-employment background check
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records and verification of social security number.
Entry-Level Financial Services Associate
Member service representative job in Fayetteville, AR
Launch Your Career with Purpose - Join The Kolb Agency
Are you about to graduate (or recently graduated) and looking for meaningful work where you can grow personally and professionally? At The Kolb Agency, we help families protect what matters most - their financial future - while building flexible, rewarding careers for people just like you.
This is more than a job. It's an opportunity to gain real-world experience, develop leadership skills, and create lasting impact.
What We Offer
Training & Mentorship: No experience? No problem. We'll guide you step by step.
Flexible Hours & Remote Work: Build your career around your life, not the other way around.
Community & Support: Be part of a team that encourages growth and celebrates wins.
Unlimited Earning Potential: Commission-based income - your effort determines your results.
Who We're Looking For
Motivated students and recent grads eager to start building a career
People who value integrity, growth, and serving others
Coachable team players who want hands-on mentorship
Individuals ready to earn their Life & Health license (we'll help you get there)
What You'll Do
Meet virtually with families to explain financial protection options
Design solutions that fit their unique needs
Gain skills in communication, leadership, and financial literacy
Grow a career with freedom, flexibility, and purpose
About The Kolb Agency
Partner of Symmetry Financial Group, known for its award-winning culture
Remote, nationwide opportunities - no cold calling
Leadership team invested in your success and development
👉 If you're ready to kickstart your career, make an impact, and build your future, apply today.
⚠️ Note: Success is not guaranteed and depends on effort, commitment, and following our proven system.
*NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.
Auto-ApplyExperienced Veterinary Customer Service Representative
Member service representative job in Springdale, AR
The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on!
Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors.
To learn more about us click here.
Job Description
Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions.
Why You'll Love It Here
At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments.
What You'll Do
Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients.
Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns.
Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care.
Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually.
What We're Looking For
Customer-focused: You have a knack for connecting with people and delivering memorable service.
Cool under pressure: You excel in high-stress environments and think on your feet.
A team player: You thrive in a collaborative environment and are always ready to lend a helping hand.
Eager to learn: You're excited about continuous learning and professional development opportunities.
Opportunities for Growth
We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic.
Benefits of Joining Us
Competitive pay
Ongoing education and training opportunities
A supportive, team-oriented work environment
The chance to make a real difference in the lives of pets and their people
If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today!
Qualifications
We're looking for:
Currently hiring for overnight and weekend shifts
Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
Competitive wages
3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work!
Paid sick leave for full and part-time employees
2 weeks of maternity/paternity leave
Full vision/health/dental, 401k, and health savings plans
CE allowance for licensed and unlicensed employees
Paid Professional Dues if licensed
Quarterly Bonuses / Christmas Bonuses when eligible
Scrub allowance
Employee Assistance Program
Paid Bereavement Program
Tuition Assistance Program
PTO for full and part-time employees that is available to use after 90 days
Free vaccines for staff pets and excellent discounts on products and services
A fun environment that promotes teamwork, leadership skills, and training
We are caffeine addicts, so we do frequent runs to all the best coffee shops!
We have the best snacks - in fact, we are in the running for the largest snack cabinet out there!
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
2 dollar shift differential for night shift.
*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Rogers, AR
Job DescriptionBenefits:
Team-building activities, lunches and dinners
Travel incentives
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jonathan Hooks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Sales and Customer Service Representative
Member service representative job in Rogers, AR
Part Time or Full Time
The Sales and Customer Service Representative is responsible for delivering exceptional service to customers by maintaining consistent and frequent customer connection, providing accurate information, resolving inquiries efficiently, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
DUTIES AND RESPONSIBILITIES
Primary function of this role will be to assist with Sales outreach, follow-ups and forecasting via phone calls. This person should be comfortable initiating phone conversations and asking questions with customers and prospective customers.
Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Process paperwork and data enter accurately in the company's system.
Maintain customer records and update account information as needed.
Collaborate with other departments (sales, logistics, billing, etc.) to ensure customer satisfaction and efficient problem resolution.
Identify and escalate priority issues to the appropriate supervisor or department.
Provide feedback on recurring customer issues or process improvements.
Meet or exceed established performance metrics such as response time, resolution rate, and customer satisfaction.
Stay informed on company products, services, and policies to provide accurate information.
Perform other related duties as assigned.
EDUCATION AND EXPERIENCE
High school diploma or equivalent required; associate's or bachelor's degree preferred.
1-2 years of sales experience (call center, retail, or related environment preferred).
SKILLS AND ABILITIES
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
Ability to manage multiple priorities and maintain professionalism under pressure.
Bilingual (English/Spanish) is a plus.
SUPERVISOR RESPONSIBILITIES
the Sales Customer Service Rep -Food Sales has no supervisory responsibilities. However, the role will be expected to frequently interact with co-workers, customers, vendors, and the general public.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, hear, and see using close- and/or distance-vision, and use their hands to touch, grasp, or type. The employee may occasionally be required to reach with their hands and arms, walk, and lift or move objects up to 45 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Duties are typically performed in an office environment. The work environment is usually a well-lit, environmentally controlled indoor environment with a moderate level of noise.
This is a Part-time or Full-Time
position, and the hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work hours may vary depending on the operational activities and required duties; evening and weekend work may occasionally be required.
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other status protected under applicable local, state, or federal nondiscrimination laws.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Rogers, AR
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened in 2008 and currently has a team of nine. Ive been with State Farm since graduating college, starting as a claims representative before opening my own agency. As a second-generation agent, insurance is in my rootsmy dad was also an agent. Im a proud University of Arkansas graduate, a lifelong Northwest Arkansas resident, and someone who loves fishing, family time, and giving back through youth sports programs and local charity partnerships.
We offer flexible hours, 401(k), health benefits, and paid licensing. Our team culture is built on connection and trustwe do team outings, prioritize relationship-building, and make sure every team member feels part of something bigger.
Were looking for people who care about customers, are goal oriented, and bring some sales drive to the table. If you want to grow in a supportive, community-focused environment with strong values and a fun team, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bryan Lewis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Sales and Customer Service Representative PT or FT
Member service representative job in Rogers, AR
Part Time or Full Time
The Sales and Customer Service Representative is responsible for delivering exceptional service to customers by maintaining consistent and frequent customer connection, providing accurate information, resolving inquiries efficiently, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
DUTIES AND RESPONSIBILITIES
Primary function of this role will be to assist with Sales outreach, follow-ups and forecasting via phone calls. This person should be comfortable initiating phone conversations and asking questions with customers and prospective customers.
Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
Process paperwork and data enter accurately in the company's system.
Maintain customer records and update account information as needed.
Collaborate with other departments (sales, logistics, billing, etc.) to ensure customer satisfaction and efficient problem resolution.
Identify and escalate priority issues to the appropriate supervisor or department.
Provide feedback on recurring customer issues or process improvements.
Meet or exceed established performance metrics such as response time, resolution rate, and customer satisfaction.
Stay informed on company products, services, and policies to provide accurate information.
Perform other related duties as assigned.
EDUCATION AND EXPERIENCE
High school diploma or equivalent required; associate's or bachelor's degree preferred.
1-2 years of sales experience (call center, retail, or related environment preferred).
SKILLS AND ABILITIES
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
Ability to manage multiple priorities and maintain professionalism under pressure.
Bilingual (English/Spanish) is a plus.
SUPERVISOR RESPONSIBILITIES
the Sales Customer Service Rep -Food Sales has no supervisory responsibilities. However, the role will be expected to frequently interact with co-workers, customers, vendors, and the general public.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, hear, and see using close- and/or distance-vision, and use their hands to touch, grasp, or type. The employee may occasionally be required to reach with their hands and arms, walk, and lift or move objects up to 45 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
Duties are typically performed in an office environment. The work environment is usually a well-lit, environmentally controlled indoor environment with a moderate level of noise.
This is a Part-time or Full-Time
position, and the hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work hours may vary depending on the operational activities and required duties; evening and weekend work may occasionally be required.
This is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other status protected under applicable local, state, or federal nondiscrimination laws.
Customer Service Representative (05352) 100 W New Hope Rd, Rogers, AR 72758
Member service representative job in Rogers, AR
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 18 years of age or older.
General job duties for all store team members
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.
• Make and label boxes
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
SENSING
• Talking and hearing on telephone.
• Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls and perform maintenance.
Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Crouching or squatting may be performed occasionally to stock shelves and to clean low areas.
Reaching
• Reaching is performed continuously; up, down and forward.
• Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Qualifications
-
Additional information
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - Driving
Member service representative job in Bentonville, AR
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.
Assists customers in making payment to fully automated revenue control equipment
Helps customers with parking services and facilitates the expedient flow of traffic through the facility
Leads programs to improve client and customer satisfaction
Assists in the management of the day-to-day activities of the assigned location.
Monitors parkers in pay-in lanes
Interacts with customers in a friendly and professional manner
Provides assistance to customers that have forgotten where they parked their vehicle.
Performs other necessary functions as assigned.
Conducts garage and facility audits as required by management.
Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.
Makes change (if required) for customers before transactions.
Quotes rates for parking services.
Gives directions to customers to various locations in the city.
Resolves customer complaints independently or with the aid of a supervisor.
Answers telephone in a prompt and courteous manner (if required).
Maintains cleanliness of facility and picks up trash in the surrounding area.
Presents themselves professionally (neat appearance and in uniform) at all times while at work.
Arrives to work on time for scheduled shifts.
Completes any other duties that may be assigned by the supervisor.
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Required: High School Diploma or an equivalent combination of experience and education
Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud.
The exposure level in the work environment to vehicle emissions is moderate to high
The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
The exposure level in the work environment to bright sunlight and nighttime working conditions is high.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.
Salary Range: $16.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
CSR/Teller
Member service representative job in Rogers, AR
Job Details Rogers LPO - Rogers, AR Full Time High School Day BankingDescription
Purpose:
While projecting a professional image; interact with new and existing customers and match services that best fit their individual needs. Maintain and service an existing client base of business. Respond to inquiries and resolve issues. Assist customers by receiving and distributing money. Identify and resolve cash balancing errors. Keep records involved in the Bank's various transactions.
CSR/Teller is authorized with an individual item limit as approved by the Board of Directors, for any item presented for cash or for deposit.
Essential Functions:
Ensure that customers are assisted promptly in person, by telephone, or electronically by meeting or exceeding Bank standards as identified in the Armstrong Bank values.
According to policy, open new accounts, update customer files, or close accounts.
Meet accuracy and correctness of work standards as defined annually.
Meet or exceed cross-sell goals annually.
Contribute to branch deposit growth and branch profitability annual goals.
Resolve customer complaints or ensure that the complaint is referred to the appropriate individual for resolution.
Record detail documentation of customer interactions and transactions, complaints, and comments, as well as actions taken.
Verify and ensure that appropriate action was taken in resolving customer problems.
Examine documents for valid signatures and endorsements. Verify information such as dates, bank names, identification presented, and the legality of the documents.
Cash checks and pay out money after verifying that numerical amounts agree and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Enter customer transactions into computers to record transactions and issue computer-generated receipts.
Accept loan payments: verify the payment amount and the current status of the loan, verify payoff amounts as required.
Balance currency, coin, and checks in cash drawers at the end of each business day, and calculate daily transactions using computers, calculators, or adding machines.
Count currency, coins, and checks received, by hand or using currency-counting machine.
Order a supply of cash to meet daily needs.
Prepare and verify various bank products such as: cashier's checks, money orders, travelers' checks and gift cards.
Assist customers with safe deposit box entry.
Create and submit necessary forms.
Other duties, as assigned.
Qualifications
Qualifications:
High School diploma or equivalent required
Typically requires 1-2 years of related work experience and the knowledge, skills and ability to perform the essential requirements of the job.
Physical Requirements:
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry up to 50 lbs on occasion
Medical Equipment Setup, CSR
Member service representative job in Springdale, AR
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Springdale, AR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jan Phillips - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
CUSTOMER SERVICE / SALES REPRESENTATIVE
Member service representative job in Springdale, AR
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.